Job Description:

• Perform structural analyses for fixed and floating offshore structures, including global and local assessments.
• Design and optimize marine and offshore structures to meet project requirements and industry standards.
• Prepare structural design specifications, drawings, and technical documentation for fabrication and construction.
• Conduct finite element analysis for load-bearing structures, considering factors such as fatigue, buckling, and impact.
• Assist in the preparation of technical reports, including global analysis, fatigue life evaluation, and strength assessments.
• Assist in the preparation of technical reports, including global analysis, fatigue life evaluation, and strength assessments.
• Collaborate with multidisciplinary teams, including naval architects, mechanical engineers, and project managers.
• Provide support during fabrication, installation, and commissioning phases to ensure structural integrity.
• Coordinate with clients, classification societies, and third-party reviewers to obtain design approvals.

Requirements:

• Bachelor’s degree in Marine Engineering, Structural Engineering, or a related field.
• Minimum of 5 years of experience in structural engineering, preferably in marine & offshore projects.
• Proficiency in structural analysis software such as SACS, SESAM, or equivalent.
• Strong understanding of structural design principles, finite element analysis, and material behaviour.
• Knowledge of industry standards and codes, including AISC, API, ISO, DNV, or other relevant guidelines.
• Excellent problem-solving skills with attention to detail and accuracy in calculations.
• Strong communication and interpersonal skills for working in a multidisciplinary team environment.
• Ability to prepare clear and concise technical reports and documentation.

Working under close supervision, sets up, adjusts, and operates a variety of machine tools which may include numerical control/computerized numeric control lathes, mills, drills, computerized numerical control/numerical control and/or manual machines.

May be required to read blueprints, perform varying levels of shop mathematics associated with machining operations, and perform inspection procedures to verify work. Skills typically acquired through 2-6 years related machining experience.

1. Duty & Responsibilities

• Implement and provide directions in project planning, coordinate works, liaise with sub con/supplier, ensures overall progresses based on schedules.
• Effectively communicate project expectations to team members and stakeholders.
• Coordinate with the drafting department with regards to the preparation/ submission/ approval of shop and as-built drawings.
• Liaise with client's representatives with regards to all site matters, attend site meeting if required.
• Update Project Status, prepare monthly progress claim for the project.
• Develop best practices and tools for project execution and management.
• Performed Ad-hoc duties assigned.

2. Requirement

• Min. 5 years and above for Electrical & Network Telecommunication Project Management experience required.
• Bachelor/ Master Degree in Electrical/ Electrical Communication Engineering or relevant field.
• Proven experience in leading build projects from initiation to project closure
• PMP certification from PMI or equivalent is an advantage.

Job Descriptions:

• Manage and prepare the measurements and cost estimates for the construction projects from initial calculations to the final accounts.
• Prepare contract documents in accordance to the regulations.
• Prepare cost analysis and monitor project overruns to ensure the objectives of the project is achieved.
• Access payment and variation works to subcontractors to facilitate the smooth workflow process.
• Communicate with the management, sub-contractors and keeps track of the progression of the sub-contract.
• Any other adhoc tasks assigned by superior.

Job Requirements:

• Bachelor's Degree in Quantity Survey or equivalent.
• 3 year(s) of working experience in the related field is required for this position.
• Good communication and negotiation skills.
• Experience in building project, or similar scale, complexity and nature of work will be advantages.
• Have done Additions and Alteration projects will be advantages.
• Location: Pasir Ris.

Job Descriptions:

• Manage and prepare the measurements and cost estimates for the construction projects from initial calculations to the final accounts.
• Prepare contract documents in accordance to the regulations.
• Prepare cost analysis and monitor project overruns to ensure the objectives of the project is achieved.
• Access payment and variation works to subcontractors to facilitate the smooth workflow process.
• Communicate with the management, sub-contractors and keeps track of the progression of the sub-contract.
• Any other adhoc tasks assigned by superior.

Job Requirements:

• Bachelor's Degree in Quantity Survey or equivalent.
• 3 year(s) of working experience in the related field is required for this position.
• Good communication and negotiation skills.
• Experience in building project, or similar scale, complexity and nature of work will be advantages.
• Have done Additions and Alteration projects will be advantages.
• Location: Pasir Ris.

Job Description:

Involved in developing an organization’s multi-channel communication strategies in Singapore:

• Developing Web application and implements the most efficient and cost-effective solutions.
• Design, develop, maintain, e-commence and data analytic platforms and interface complex web application using ASP.NET, PHP, HTML, CSS, XML, JavaScript, Magento framework, Bootstrap, Web services and other scripting/programming languages in the design and implementation of web application projects.
• Supporting e-store development and ERP system, back-end technical support and digital marketing operations.
• Supporting technical issue of website Domain, Server Monitoring, Software Installations, Back-Up and Restore, Security setup and SSL on Linux server reliable with Web Hosting companies.
• Setting up of Mobile responsive and secured websites.
• Provide recommendations, keyword research and content development- SEO and SEM campaigns, Google Adwords- tracking and data analytics.
• Administer search engine programs (XML sitemaps, shopping feeds, webmaster tools) for purposes of diagnostic reporting on client projects.
• To work in Singapore company with an IT Team.
• Other ad-hoc duties as assigned.

Requirements:

• Min. Diploma in Web Development or equivalent.
• Experiences in .net (Visual Studio), C#, ASP.net (Web development), Ms SQL 2008/2012, Full SDLC.
• Experience in ERP (Finance, SD, MM, WMS, etc) system concepts and application development.
• Those who have experience in Qlik View, c-panel, Magentos, PHP, Mobile Apps will be an added advantage.
• Proficiency in Photoshop CS 6.0 and video-making/editing software.
• Good command of English.

Interested candidates, do send your resume to [email protected]. ONLY shortlisted candidates will be notified through email for an interview.

Heavy vehicles driver

Prime move operations

Loading and unloading materials/goods/equipment others

Full spectrum of transportation requirements and assigned duties

Possess driving licences up to at least Class 4 in Singapore

OTE Certificate in Prime Mover (optional)

Clean traffic records

Team player with good interpersonal skills

Willing to work beyond contractual hours based on operational requirements

Install, maintain, and repair a variety of products, ranging from cabinets to insulation to tile to drywall
Perform work in accordance with safety best practices
Maintain tools and equipment in safe operating condition
Conduct building inspections and identify needed repairs
Document repairs and maintain thorough records
Cut, shape, and alter materials as needed
Build doors, cabinets, and windows
Measure and mark materials for alterations

1. Assist to ensure efficient cargo transportation as per charter party (CP) with positive turnaround of vessel.
2. Assist with cargo stowage plan to optimize tank utilization, compliance of statutory regulations, monitoring tank cleaning operation progress and coordinating with chartering on voyage requirements.
3. Assist with preparing daily, weekly, monthly and yearly or any other periodical reporting or results as required by the chartering team or owners.
4. Assist to coordinate voyage planning, voyage instruction to vessel, cargo matters and documentations such bills of lading, letter of indemnity and letters of protest.
5. Assist in monitoring vessel’s performance and feedback to chartering team and owners as required.
6. Assist in monitoring each vessel’s trading certificates status prior calling to their next port to ensure fulfilment of the voyage CP.
7. Assist in data compilation and dispute resolutions pertaining to cargo matters and other related subjects to commercial operations.
8. Liaise with Insurance department, P&I Club and other third parties (e.g. BIMCO, INTERTANKO) for opinion and recommendation for solutions to best protect the commercial objectives and in the best interest of the owners.
9. Strategize operating cost to ensure it is comparative and competitive to the industry’s standards.
10. Maintain close relationship with charterer, brokers, vessel’s masters and owners’ representatives.
11. Monitor vessels daily bunker consumption while at sea and while in port, communicate with master whenever vessel is not meeting speed and consumption requirement.
12. Monitor vessel’s performance and pool point calculation from the pool’s digital platforms. Report discrepancy to Fleet Manager.
13. Monitor vessels daily noon reports, ensure data meeting charterer’s requirement and speed and consumption meeting charter party.
14. Monitor and update charters and owners on vessels EU ETS and EUAS status.
15. Plan the routine operations meeting with owners, charterer and pool operators.
16. Communicate with Major Oil companies for vessel clearance and screening.
17. Communicate with charterers for vessel’s voyage clearance and provide the required documents.
18. Communicate with owners and charterers to arrange additional voyage insurance when required.

Job Description

Electrical Design and Drafting:

• Create detailed electrical circuit diagrams using Eplan software.
• Create details E-room and cable tray layout using Autocad.

Collaboration with engineering team:

Work closely with engineers and project managers to understand project requirements and specifications.

Provide drafting support throughout the design, review, and approval phases.

Software management: Utilize Autocad and Eplan tools effectively to optimize drafting processes.

Ensure proper management and storage of project files within the system

Qualifications and Skills:

Education: Diploma or Degree in Electrical Engineering, Drafting, or related fields.

Experience:

• Proven experience in electrical drafting using Eplan (minimum of 3 Years).
• Familiarity with control systems, automation designs, and panel layouts is a plus.
• Skills:
• Proficient in Autocad and Eplan software and other drafting tools.
• Strong understanding of electrical systems and design principles.
• Excellent attention to detail and organizational skills.
• Strong communication skills and ability to work collaboratively with teams.

Roles & Responsibilities

Job Responsibilities:

• To repair bins, fabricate bins, welding of the bins and support on all mechanical equipment, pumps, conveyors, gearbox and etc in plant as per schedule and upon breakdown
• To do in house welding, fabrication and plumbing works as per requirements by operation
• Attend any mechanical breakdown immediately and to run back the plant
• Installation, modification and fabrication of new equipment & machines in plant needed by operation
• To minimize equipment break down and down time, by doing proper and effective maintenance & repairs by problem identification & problem solving
• Other ad-hoc duties as assigned

Requirements

• At least 2 years of relevant experience
• Possess TIG welding experience is a plus point

We are looking for a dynamic and passionate Sales Executive / Coordinator (Catering) to be part of our big family! You will be responsible for establishment and expansion of clientele, upholding quality service standards and branding initiatives.

If you are looking for a fulfilling career with Singapore's Largest Food & Catering Group, send us your application now!

Job Highlights

• Singapore's Largest Food & Catering Group
• Attractive Remuneration, Benefits and Commission Structure
• Indoor Sales Environment and Lunch Provided

Responsibilities

• Establish new sales opportunities using various sales prospecting channels
• Respond to telephone / online catering enquiries
• Assist clients in menu selection and proposal
• Build and maintain good client relationship and rapport
• Actively brainstorming or creative ideas in improving catering services to clients
• Account for sales and profitability of event orders and ensure smooth operations of catering
• Coordinate with internal food production and logistics team to ensure smooth delivery of catering events

Requirements

• Diploma/Degree in Hotel and F&B Management or equivalent
• At least 1 to 2 years of sales or business development experience in F&B / Catering / Hospitality experience
• Passionate about customer service and sales activities
• Outgoing personality and highly motivated
• Willing to work in the West

Interested applicants are invited to apply with your detailed resume via the “Apply Now” button below.

We thank you for your interest and regret that only shortlisted candidates will be notified.

Job Responsibilities:

• Design Gas Compression package, Power Generation package, Process Module (dehydration, refrigeration, seawater treatment system, etcs), for oil & Gas production facilities, ie FPSO, FPU, offshore fixed platform, etcs.
• Coordinate with other engineering disciplines to ensure compliance with standards (API, DEP, etcs) and clients’ specifications.
• Collaborate with clients and principals for design optimization.
• Participate in technical meetings (Hazop, Technical Clarification meeting), may require overseas travel.
• Any other ad-hoc as assigned

Job Requirements:

• Minimum Diploma / Degree in Chemical Engineering or Mechanical Engineering.
• Strong analytical, communication and presentation skills.
• A self-motivated team player with a high level of creativity and initiative.
• Willing to travel occasionally.
• In house & overseas training will be provided if required.
• Able to work independently in a flexible, dynamic and fast-paced environment.
• Positive working attitude.

Working hours: 8am to 5pm

Transport provided at the nearest MRT.

For keen applicants, please email [email protected]

The Company is an owner-operator and ship manager of offshore support vessels for the offshore marine oil and gas sector.

JOB DESCRIPTION

• Responsible to the Managing Director in controlling the day-to-day operations of the Offshore Support Vessels (OSV) managed by the respective business unit and 3rd Party's OSV. Keeping Vessel Technically ready.
• To ensure the smooth and effective safe operation of the Company’s vessels, ensuring that all safety and regulatory obligations are fully complied with during the course of delivering the most efficient and cost-effective solutions to our clients.
• To carry out audits and vessel inspections to ensure the office staff and vessels’ crew continuously adhere to safe work practices.
• To support the Marketing Dept in Tender Submission.
• To liaise with customers on the bridging of QHSSE documents to facilitate the satisfactory contract fulfilment to the end clients.
• Overall responsible (custodian) for fleet's plan maintenance system and to ensure it is in place and functioning efficiently following planned schedules.
• Oversee the execution of repairs, significant modifications, and installations to suit the project requirements, including budgeting, cost control, and delivery on
• Monitor vessel and fleet plan maintenance system.
• Approving Senior Engineer Officer recruitment & promotion and conduct duties familiarization to new senior engineering staff
• Undertake technical modification / alteration to vessel to suit chartering requirement or to comply with new legislative or regulatory requirement
• Organise technical team for special survey / intermediate survey/annual survey/
• Making arrangements for inspection and accompanying regulatory authorities as may be required
• Monitor the expiry of LSA, FFA, trading certificates and ensure timely renewal and liaise closely with classification societies and Flag state surveyor on survey requirement. Keeping vessels in class and ensure all annual and special survey are conducted by surveyor timely
• To submit a monthly Technical KPI performance and status report of company fleet and vessel under its management
• To conduct technical inspection if necessary, on board company vessels as per ship inspection schedule and communicating with Chief Engineer and ratings to determine any areas of improvement, concern or otherwise and acting on such areas whenever possible
• Co-ordinating technical superintendents to ensure that the technical standards onboard each vessel and the required support from the share base is maintained

QUALIFICATIONS :

• Chiefengineer ticket holder preferred with more than 5 years sailing experience and 5 years of shore offshore ship management exposure
• Degree in Mechanical engineering or Naval Architecture with new building and ship management experiences
• Strong knowledge for barge / workboat / AHTS / DSV / MPSV vessel operations

Job Descriptions

• Process suppliers’ invoices and payments including staff claims.
• Responsible for day-to-day accounts duties including cash management.
• Daily updates of journal entries into accounting system.
• Perform reconciliations and assist in monthly reporting.
• Compile and analyze financial information to prepare financial statements, post journal and bank entries, calculate depreciation of fixed assets and perform monthly reconciliation.
• Maintain and create new customers, suppliers and general ledger accounts in accounting system.
• Verify accuracy of AP payment, claims and petty cash reimbursements and revenues.
• Handle Material Request and Purchase Order.
• Handle queries with suppliers and staff.

Job Requirements

• Diploma in Finance/Accountancy/Banking or equivalent.
• 1 – 2 years of work in Singapore’s Accounting & Finance field is preferred.
• Analytical and hands-on team player.
• Meticulous, accurate, trustworthy and able to work independently.

Summary of role requirements:

• 2-3 years of relevant work experience required for this role
• Working rights required for this role
• Expected salary: $2,000 - $2,500 per month

• Loading and unloading of goods onto vehicle according to delivery order
• Perform pickups and collection for the company covering specific areas
• Ensuring safe receipt, retrieval and dispatching of goods
• Delivering goods to our customers in a safe, courteous, and timely manner
• Establishing and maintaining excellent customer service during delivery
• To perform duties as tasked
• Class 3/4 Driving Licence
• Able to work night shift and split shift
• Able to work ot on weekend and public holiday
• · Must be able to work night shift and split shift
• · Must be able to work extra hours or weekend if needed

Accounts cum Admin Executive

Salary : $3,000 - $3,500

Working hour : Mon to Fri 12pm to 8pm

Location : Pioneer

Job Description:

• Handle daily accounting operations, including Accounts Payable (AP) and Accounts Receivable (AR).
• Prepare invoices, payment vouchers, and receipts.
• Perform bank reconciliation and maintain accurate financial records.
• Assist in monthly closing and preparation of financial reports.
• Monitor and follow up on outstanding payments.
• Perform general office administrative tasks, including managing documentation, filing, maintaining records, and office supplies.
• Assist with basic HR support, such as leave records and employee attendance.
• Handle phone calls, emails, and customer inquiries professionally.

Requirements:

• Degree in Accounting, Business Administration, or related fields.
• Preferable 2-3 years of working experience as accounts or relevant roles.
• Proficiency in accounting software (e.g., QuickBooks, Xero, MYOB) and Microsoft Office (Excel, Word).

Company Name: Nala Employment Pte Ltd | License No.: 16C8302
EA Personnel Name: Tan Zhi NIng
EA Personnel No: R23116671

Job description

• Shifting products from location to location
• Handling packaging and warehouse operations

Job requirements

• To commit 12-hours rotating shift work
• Perform work under hot and humid environment
• Comfortable to climb up & down the vehicle several times during shift work
• Working location is at Jurong Island (Company transportation is provided)

Benefits

• Attendance incentive
• Rotating shift allowance
• Trips Incentives
• Meal allowance when performing overtime
• Retention incentive where applicable
• Health screening and dental subsidies
• Annual Wage Supplement
• Performance Bonus

As Merchandising Lead Digital (Womenswear & Divided) - NEA, you will drive execution of the commercial agenda and merchandising strategy together with Merchandise Managers to exceed financial targets. You have a deep interest in the customer and consumer and use customer centric approach in everything you do. You use your retail knowledge and understand synergies between channels, and interest in product, strong analytical ability, and commercial skills, enabling you to constantly improve customer shopping experience in market. It is of great importance create strong buy from operational teams in which will help to implement and execute regional strategy.

You are customer and sales-driven professional with a strong commercial awareness and salesmanship. You have a strategic mindset with an analytical back-bone. You thrive working in a fast pace, in and agile environment, executing the regional commercial agenda for your markets. You love working with the product and to execute your concept plan in line with the regional directions. You are a strong team-player and foster collaboration across channels, roles and functions and inspires stakeholders to buy in to the product plans to enhance engagement and execution level.

Key responsibilities

• Implement and execute regional merchandising strategy and commercial priorities by being up to date with regional assortment and demand & inventory strategy.
• Optimize local selling peaks driven by optimizing product exposure strategy to calendar, customer shopping behavior and commercial plan; be responsible to share information towards the digital team regarding availability, activation plan and deal structure to support excellent execution on site.
• Drive in and post season inventory management by picking full price, discount and sale activities in line with regional merch direction, as well as executing stock management, sale, EOP and commercial reduction.
• Follow up on stock and resolve issues together with regional merchandising manager and e-commerce lead; execute regional strategy for commercial impact on key product categories based on in season performance.
• Know your market retail situation and customer profile, providing commercial team with constant and structured sales follow up for the channel, as well as commercial initiatives in store (visit the site in all touchpoints several times a week) to confirm or adjust actions needed.

An Offshore company provide general offshore support services, drilling rig, support functions and cargo transport operations to the Oil and Gas Industrial.

Responsibilities:

• Day-to-Day technical management of assigned vessels and engine crew, in compliance with Company and Authorities' rules and regulations, for best performance
• Preparation and supervision of vessels repair, maintenance and dry-docking
• Planning and control of vessels’ operating budget and spares inventory
• Effective cost management for maintenance expenses
• Ensuring that up time is keep at the most optimal level for all vessels
• Review and analyse technical reports for managing breakdown and preventive maintenance
• Liaise with charterer, class and clients on technical related matters.
• Attend and take delivery of the new build vessels. Review and verify engineering design/drawing, technical specification and documentation are met. Commissioning vessel’s equipment and attend the sea trials.
• Review vessel’s LO & FO consumption.
• Organize and attend to vessels annual, DP and FMEA trials.
• Any other tasks assigned by Technical Manager or Management.

• Requirements:
• Posses Polytechnic/Degree in Mechanical Engineering.
• Possess relevant sea-going work experience as Chief Engineer/Marine Engineer with minimum class 2 certification or equivalent with in experience in AHTS, Offshore Supply/Offshore tug vessels. Those with DP vessel experience will be highly advantageous.
• At least 2 years shore based experience
• Possess good organisational and communication skills and hands-on.
• Independent and resourceful. Able to work under pressure to meet deadline.
• Analytical and highly proactive in technical trouble shooting and problem solving.
• Able to conduct effective stand-up training for vessel crews.
• Ability to travel within short notice as required.

• Plan, organize, direct and run optimum day-to-day operations of the facility.
• Be responsible for the overall maintenance and repair works of the plant equipment.
• Submission of documentation following preventive maintenance
• Minimal downtime of company’s/ client machinery and equipment
• Inspection of facility equipment
• At least 1 years or more of relevant experience in crane manufacturing industry or related
• Able to multi task & able to develop improvement plans
• Hardworking, committed & independent
• Team player & self-starting individual

Job Description:

· Develop and service new customer base

· Build and maintain long term business relationship with new customers

· Design and implement a sales plan that expands and develops company’s customer base and ensure its strong presence

· Work closely with operations and production department to deliver optimal solution to the client’s interests.

· Find creative/ innovative ways to address business and customer needs

· Conduct negotiations on delivery, payment and other necessary conditions with the clients

· Involve in company’s marketing efforts

· Handle tough or complex customer issues by analysing said problem and suggest effective solutions in addressing customer complains/feedback

· Review and suggest improvements on sales policies and procedures for sales department and its subsequent implementation

· Assist to resolve sales operational problems and make recommendation on operational matters

· Bimonthly reporting of sales development, sales volume, and invoicing, gross margin and forecast figures.

· Provide business development and strategic insight on market segments

· Analyse customer data to obtain results useful in making key business decisions

· Gather competitor intelligence and take appropriate market actions in consultation with management.

Requirements:

· Diploma or degree in any field

· Minimally 5 years of sales management experience in logistics industry

· Strong business sense

· Self-motivated, independent and able to work in dynamic environment

· Exceptional interpersonal, communication skills

· Able to work independently and in a team

· Able to work with short notice

As the Workspace Lead, you will be responsible for Workspace strategy and management for region East Asia.

This position sits within the People Organization function and together we will drive and optimize the workplace culture playing a part to employee engagement. We want to enable leaders to understand the needs of their teams while empowering them to response effectively. Our desired state is for the office to become future ready, allowing great team engagement, encouraging meaningful collaborations and where everyone belongs and can be themselves.

Key responsibilities

Office Management

• Develop strategy, framework and tolls that will empower managers to take ownership of employee engagement initiatives.
• Transform the office into Future Workspace ready, proactively engaging with global and local stakeholders in work environment improvement initiatives.
• Maintain optimal standards are maintained across the office spaces as well as managing vendors, supplies and tech inventory.
• Proactively liaise with all functions to support and facilitate employee engagement events.
• Plan the budget for office expenses and investments and collaborate with the Central Controller.
• Oversee scheduling, organizing meetings, preparing documents and presentations, managing project timelines, and assisting in the implementation of key business strategies alongside top management.
• Ensure health & safety, sustainability, employee relations and legal requirements are fulfilled and coordinated with respective function responsible.
• Regularly maintain and ensure all centralized tools are being updated e.g calendars, phone & email list, etc
• Ensure all office administrative tasks such as invoices are processed in a timely manner.
• Manage and negotiate with vendors to ensure we have the best price for service provision and supplies.

Employee Engagement

• Design and execute both on a strategic and operational level, creative Fika/ employee engagement programs with clear connection to our purpose and business outcome.
• Drive and upskill managers, as well as functions involved, on our new colleague on-boarding framework, ensuring a great colleague experience right from day 1.
• Gather and address colleague feedback to identify areas of improvement and work with the People Org team to implement solutions.
• Organize, coordinate and execute internal events, meeting and celebration.
• Manage and liaise between colleague and leadership including internal communications relating to office events, policies, updates, announcement and colleague initiatives.

Health and Safety

• Promote and maintain workplace well-being, including wellness programs,ergonomic workspace and emergency support.
• Respond to emergency situations and provide necessary support for colleague safety.

As the Influencer Marketing Lead, you contribute towards driving engagement with our brand target audience, the Fashion Aspirer; ultimately leading to a str5onger brand and increased sales within the East Asia region. Working towards aligned and cross-functional goals, driving omni sales performance and customer centricity in all parts of your work, you are responsible for planning and implementing all influencer marketing activations to drive the engagement layer, ensuring seamless adaptations of global strategies to cater for local market preferences. You work closely with the full Sales Market team, ensuring seamless adaptation of global strategies to cater for local market preferences to oversee end-to-end planning and fulfilment of the engagement layer, working closely with stakeholders to identify and plan always-on and key campaign activations. You drive engagement in relevant social channels with the Fashion Aspirer and integrate H&M into key cultural moments.

You have a passion and in-depth knowledge of the creator landscape, particularly in short-form platforms such as TikTok and Instagram Reels. You understand influencer ecosystems and follow digital/social media marketing trends. Most importantly, you know how to leverage cultural insights and develop campaigns that will embed the H&M brand into the conversation. Being an exceptional leader, you have strong stakeholder management – collaborating with external agencies, internal functions, and local sales market teams according to H&M values, standards and policies in collaboration with the global H&M Strategy & Planning teams.

Key Responsibilities

• You are responsible for leading regional influencer campaigns, ensuring continuous engagement with fashion aspirers and identifying key moments to maximize attention and drive impact while aligning global strategies with regional commercial plans.
• You oversee influencer marketing budget, optimizing allocations to hit KPIs, collaborating with agencies and local teams for effective budget tracking and campaign execution.
• You stay on top of cultural trends and integrate insights into campaigns, ensuring content resonates with local audiences and aligns with H&M’s brand identity.
• You are responsible for collaborating with agencies and top influencers in alignment with campaign goals, to ensure timely, high-quality deliverables that meet the short- and long-term goals.
• You track, report and optimize campaign performance based on metrics, providing actionable insights for continuous improvement and stronger business results.

This role will have responsibility for leading the team that makes every customer in their Major Area committed to Service Now for life and have the ability to marshal all customer resources to address any customer satisfaction, adoption, professional services, or renewal challenges within their Major Area, resulting in clear accountability, consistent service and one face to the customer. 
 
This role also carries the lead responsibility for Customer Satisfaction and Success through the sale and delivery of our Impact and Services products and add-ons, as well as the relationship with Partners -- all of which are critical to the company’s short and long-term success. 
 
Responsibilities 

• Owns the overall success, renewal and growth for all customers in a defined Major Area 
• Drives the alignment of customer success, expert services and transformational resources through adoption of innovative offers combined with market leading solutions that accelerate business value for our customers 
• Focus on customer intimacy to deliver business impact and innovation to a customer’s business by understanding our customers’ key business issues and opportunities 
• Create evangelists by listening to customers closely and delighting them with our user experience and service 
• Create growth opportunities with new product features and enhancement information 
• Build and nurture C-level relationships across accounts to solidify our partnership and commitment to the customer while penetrating the account deeper 
• Create a consistent and valued customer experience developing and scaling repeatable methodologies and proven best practices 
• Work closely with the Sales organization to develop and execute growth plans and strategies to drive License Agreements, expert services and customer success. This will also require territory and portfolio planning alignment with Sales. 
• Establish relationships with leadership across sales, solution consulting, services, product, channel, and support leadership to ensure cross-functional alignment at scale 
• Effectively build and establish relationships with partner consulting organizations to enable a go-to- market strategy 
• Manage and achieve key business metrics including bookings, revenue, P&L, utilization, and expenses 
• Customer obsessed mindset in driving value and NPS across all CEG pillars 
• Be an inspirational leader and create a vibrant, inclusive culture that inspires people to do their best work. Provide Coaching, mentoring and an environment for growth, development and feedback to ensure the right skills and resources are in place for success. 
• Operationalize key national/global programs as well as to ensure the team can scale to meet the needs of our customers and do more with less over time.