• Proven work experience as a Sales Representative
• Excellent selling, negotiation and communication skills
• Prioritizing, time management and organizational skills
• Relationship management skills and openness to feedback
• Coordinate sales effort with team members and other departments
• Establish, develop and maintain positive business and customer relationships

Job Responsibilities:

• Financial Controlling and Reporting activities for monthly and yearly closing to China HQ.
• Review financial statements and prepare insightful P&L commentary for submission.
• Prepare Balance Sheet Reconciliation in Blackline.
• Monitor and consolidate A&P and FTT payments/spends
• Ensure all spends are in accordance to budgets
• Ensure accrual of contract funds
• Track and validate all contract payments are in accordance to deliverables and meets disbursement criteria
• Provide data on pricing to support Revenue Growth Management initiatives to optimize revenue and margins
• Initiate process improvement ideas via automation tools.
• Participate in any testing of new project.
• Perform ad-hoc duties as assigned.

Job Requirements:

• Candidate must able speak fluently with customer and colleague from China.
• Min of 5 years of experience in a similar role.
• Good foundation in finance and financial analysis.
• Experience in Revenue Growth Management (RGM) strategies.
• Advanced proficiency in Microsoft Excel, including data analysis and reporting.
• Ability to communicate professionally and effectively
• Capable of working well in a variety of team dynamics

Job Scope:

• Following delivery / pick up instructions from Transport planner / superior
• Loading and unloading goods when necessary
• Deliver a wide variety of items to different addresses and through different routes
• Ensure timely deliveries of products to destinations
• Adhere to safety compliance and regulations
• Report any accidents or injuries to Supervisor immediately
• Quality and quantity check of the goods collecting or delivering
• Any other duties as assigned by the superior

Job Requirements:

• Minimum GCE 'O' Level graduation or equivalent
• Valid professional driver’s license for class 4
• Minimum 2 years working experience as Delivery Driver (14Ft or 24Ft Truck)
• Excellent organizational and time management skills
• Good driving record with no traffic violations
• Familiar with Singapore route

Working schedule: Monday to Saturday (5.5 days work week).
Interested Applicants, please call HR 6461 0234 or 6461 0216

1. To drive forklift and do uploading and transport material to the container

2. Must have forklift license

Job Description:

1. Maintains supplies by checking stock; anticipating needs; placing orders; verifying receipt.

2. Prepares hair for styling by analyzing hair condition; shampooing and treating hair.

3. Conditions hair and scalp by applying treatments.

4. Plans desired effect by studying facial features; examining potential styles; conferring with customer; making recommendations.

5. Produces desired effect by arranging, shaping, curling, cutting, trimming, setting, bleaching, dyeing, and tinting hair.

6. Maintains quality service by following organization standards.

7. Maintains safe and healthy conditions by following organization standards and legal regulations.

Requirement:

Listening, Supply Management, Analyzing Information , Customer Focus, Client Relationships, Organization, Creativity, Attention to Detail, Confidentiality, Professionalism, Verbal Communication

Duties and Responsibilities

· Checking & Matching invoices with GRNs

· Follow up with vendors for outstanding invoices based on Dos

· Ensure there is no outstanding GRNs and invoice before month end closing

· Update invoices daily in NAV and post them after review by the Accounts Executive

· Monthly reconciliation of suppliers’ statements of account (SOA)

· Liaise with purchasers / suppliers for any discrepancies in invoicing

· Ensure all the Dos received are in order

· Preparation of monthly payments for local and overseas supplier

· Prepare staff claim

· Process creation and maintenance of vendors in system

· Update the vendor's payment in the cash book

· Answer calls from suppliers regarding payment status.

· Assist in mid-year and year end stock take

· Assist in annual fixed asset and minor asset sighting

· Assist in filling and other administrative works

· Any other ad-hoc duties required

Job Requirement

· Min. GCE “N” level or CEO “O” Level

· 2 years of related experience

· Good team player with positive work attitude and strong initiative

· Ability to perform under pressure and meet tight deadlines

· Proficiency in Microsoft office

· Possesses good analytical and communication skills

Head Chef Job Description

As a head chef you will be responsible for everything that goes on in your employer’s kitchen. Not only will you be required to oversee all dishes from start to finish, you are also tasked with hiring and firing employees, meeting health and safety standards and dreaming up new recipes for the restaurant you work in.

If you love to cook, enjoy being creative and relish the challenges that come with responsibility, read on to learn more about becoming a head chef.

Requirements

A candidate who wants to become a head chef must acquire on the job training which is most important for career progress and advancement in the path of becoming a head chef.

A head chef must possess a lot of stamina and will power to be able to stand for long hours and work for extended hours too in order to experiment in creating new dishes.

The candidate should also possess good knowledge of food products and their availability in order to plan cuisine accordingly.

A head chef should have good organizing, supervising and time management skills to be able to oversee all the activities that take place in the kitchen in a proper manner.

RESEARCH AND DEVELOPMENT CHEF Job description

The Research and Development (R&D) Chef creates new recipes to improve food product from the organisation. Ready to designs new recipes in consideration of ideas and market demand for new products. Ready to improves recipes and preparation methods to meet mass production and regulatory needs. Ready to helps to design marketing strategies based on candidate approach and ideas in creating new products.

Candidate should skilled in culinary arts and is experienced in the Food and Beverage (F&B) sector. Candidate works in a kitchen or laboratory. Candidate has good knowledge on food science and is familiar with nutrition and mass production needs. Candidate has sound understanding of cultural and culinary trends. Candidate is very creative in developing and presenting products.

Duties and Responsibilities

• Assist in data gathering for new product specifications.

• Confirm product formulations and other information for constructing product profiles.

• Create new recipes and refine taste profiles through experimentation.

• Develop ideas from food preparation processes for marketing purposes.

• Develop product improvements based on sensory testing and consumer data.

• Establish product specifications and documentations.

• Make recommendations in the design of new manufacturing processes or to change current equipment or processes.

• Modify new product recipes and ingredient selection while taking note of nutrition, shelf life and regulations.

• Plan, manage and run panel sessions and sensory tests on food products.

• Refine recipe formulation for mass production purposes.

• Review ingredients to meet customer needs and requirements.

• Review methods to improve quality of new food products and compliance with food regulations during mass production.

• Suggest alternative ingredients and food preparation processes to meet mass production and compliance needs.

• Suggest changes to new food production processes.

• Support sales team by preparing samples for local and overseas customers.

• Troubleshoot production processes to resolve production, quality and regulatory compliance issues.

Requirements and Qualifications

• Strong knowledge of food science and nutrition.

• Excellent culinary skills and creativity.

• Ability to work well under pressure.

• Strong communication and presentation skills.

• Detail-oriented with strong organizational skills.

• Ability to conduct thorough research.

• Proficiency in using kitchen equipment and tools.

• Knowledge of food safety regulations.

• Ability to work independently and as part of a team.

• Strong problem-solving skills.

• Willingness to stay updated on industry trends.

• Experience in training and mentoring staff.

• Ability to source and evaluate new ingredients.

• Degree or Diploma or minimum three years relevant work experience

• Able to work early mornings, nights, and weekends

Head Chef Job Description

As a head chef you will be responsible for everything that goes on in your employer’s kitchen. Not only will you be required to oversee all dishes from start to finish, you are also tasked with hiring and firing employees, meeting health and safety standards and dreaming up new recipes for the restaurant you work in.

If you love to cook, enjoy being creative and relish the challenges that come with responsibility, read on to learn more about becoming a head chef.

Requirements

A candidate who wants to become a head chef must acquire on the job training which is most important for career progress and advancement in the path of becoming a head chef.

A head chef must possess a lot of stamina and will power to be able to stand for long hours and work for extended hours too in order to experiment in creating new dishes.

The candidate should also possess good knowledge of food products and their availability in order to plan cuisine accordingly.

A head chef should have good organizing, supervising and time management skills to be able to oversee all the activities that take place in the kitchen in a proper manner.

FOOD PRODUCTION MANAGER Job description

Our company is seeking an experienced food production manager to oversee our food production operations. The ideal candidate will have extensive experience in managing staff, overseeing production processes, and ensuring the highest standards of food safety and quality.

Be sure to list the daily tasks, such as supervising production, managing inventory, and overseeing quality control, and other key duties. You will oversee delivery and development of the food offer and services, both in the restaurants and hospitality services supporting commercial initiatives, innovation, and team development.

Duties and Responsibilities

• Develop, implement, and maintain production schedules and processes to ensure optimum productivity and efficiency

• Hire, train, and manage production staff, including setting and monitoring performance goals

• Collaborate with sales and marketing teams to develop and implement product launches

• Create and maintain inventory records and manage raw material inventory levels

• Ensure compliance with all food safety regulations and industry standards, including HACCP

• Identify and address production issues and area(s) for improvement

• Monitor and maintain equipment and machinery in production facilities

• Prepare production reports and communicate with upper management regarding production goals and results

• To ensure the prompt and efficient preparation and service in all food areas to the company’s standard and to the customers’s satisfaction.

Requirements and Qualifications

• Ready to work any shift

• Able to work in a fast-paced environment

• Able to multitask, prioritize, and manage time efficiently

• Physical endurance to stand for an entire shift

• Self-motivated and self-directed

• Works well as part of a team and on individual tasks

• Able to quickly memorize complex or multiple orders

• Degree or Diploma or minimum three years relevant work experience

• Able to work early mornings, nights, and weekends

• Ability to work effectively as part of a team

1. Able to cook- at least heat up food minimum.
2. Must be pleasant and neat.
3. Able to handle and cook BEEF, PORK, LAMB VENISION, DUCK and CHICKEN products.
4. Able to converse in English and Mandarin.
5. Able to be flexible and work island wide.
6. Able to sell the products on promotion and count the no. of packets sold on a daily basis. (Forms will be provided)
7. Working hours- Off Weekday.
8. Working hours- 9.00am to 6.30pm, unless otherwise specified.

• Basic Salary - $2000
• Attendance allowance - $100
• Gross up to $3000 (Outlet KPI Incentive + Flexi Benefit)
• 5 days work week, Retail hours (8 working hours + 1 hour break)
• Working location: Central / West

Job Scope & Requirements:

• Promote skincare/makeup/haircare products.
• Provide skincare consultation and product demonstrations to customers.

Kindly WhatsApp to +65 8288 5668 or Email to "[email protected]"

EA Reg. No: R1880058 | Dylan

EA License No: 15C7752

Job Description

1. Upload invoices to CRM system
2. Sorting incoming letter, and post letter & invoices
3. Issuing company cheques
4. review and monitor sales pricing, ensuring that the prices of all products sold are not lower than the purchase cost.
5. Filling for all necessary documents
6. To do the job assign by manager and director

Requirements

• Minimum O level or equivalent
• Minimum 1 year’s working experience as office administration
• Proficiency in Microsoft Office
• Able to work independently with minimum supervision
• Able to start work on short notice preferred
• Training and guidance will be provided

Other Information:

• Medical Benefits
• Leave Benefits
• Providing Transport
• Working Location: Tuas
• Working hours: Monday - Friday (8.30am to 5.30pm), Saturday (8.30am to 3.00pm) Alternate, 1 or 2 days a month)

Job Scope

• Manage and execute project in cost effective, on time delivery with quality standards to meets client expectations;
• Managing the projects in accordance to our Company’s ISO 9001, ISO 14001 & OHSAS 18001 Standards and contractual requirements;
• Pre and post-contract stages from vetting tender documents, organizing tender activities as well as settlement of accounts with owner, sub-contracts / suppliers;
• The development and implementation of project management plans through the provision of project scheduling, monitoring, reporting and forecasting, ensure that safety regulations are complied;
• Providing and preparing all scheduling, budgeting and specification for the project work;
• Check drawings and quantities and ensure that the calculations are accurate for the project implementation;
• Carry out project planning, cost control, project management and documentations;
• Provide the direction in construction planning, coordinate work with other departments, sub-contractors, clients and consultants to ensure overall construction progress as scheduled;
• Liaise and assist in submission of all necessary permit, license to all relevant authorities for the project work;
• Attend meetings, correspondences and liaise with clients, sub-contractors and suppliers;
• Resolve design and site problems encountered during the construction period;
• Plan and manage actual and post construction issues with the clients, consultants, sub-contractors and relevant authorities;
• Ensure proper documentation of the project, such as record correspondence, as-built drawings, etc..;
• Close supervision of work carried out by sub-contractors and suppliers to ensure adherence to project schedule;
• Ensure highest quality on the work carried by the sub-contractor, fabricators and suppliers;
• Liaise with consultants, clients, sub-contractors and suppliers on the implementation of the projects;
• Check on the progress claim submitted by the sub-contractors;
• Monitor, track, report project progress, supervise Engineers, Supervisor, Technicians and sub-contractors’ on site;
• Follow-up on the defective work and ensure timely rectification by contractors, fabricators and suppliers;

Job Requirement

• Recognised Degree by BCA in Civil Engineering.
• 10 years’ experience in Civil Engineering Projects, especially in Marine Construction of Jetty, Wharf, Harbour, Dredging, etc.

Job Description

• To provide the quotation to the customer and purchase the good from the supplier
• Actively seek out new sales opportunities through varying modes of communication
• Monitor delivery time, stocks, and goods on order
• Forecast market requirements
• Ensure orders are timely processed and delivered to customers
• To provide good service to all customers and help them solve the problem relative to the company’s products for the customers

Job Requirements:

• At least 2 years of working experience in a trading company, preferably in in-house sales/marketing
• Good attitude and strong communication
• Good interpersonal and teamwork skills
• Good working knowledge of Microsoft Office

Working hours:

• Monday - Friday (8.30 am to 5.30 pm)
• Saturday (8.30 am to 3.00 pm)

Job Description:

• Perform Picking & Packing based on customer order

• Provide customer service and issuing of orders

• Perform loading and unloading of goods，Receive and inspect incoming goods

• Ensure accuracy and quality of items for receiving and delivery

• Communicate with salespersons and drivers

• Perform housekeeping and maintenance of tools and equipment

• Other store duties as and when assigned Requirements

Job Requirements:

• At least an 'O' level or 'N' level qualification

• Hardworking and can support overtime

• Physically fit as this job requires you to carry at least 15kg of goods, and diligent, and able to work independently

Other Information:

• Basic + OT + Variable bonus + AWS
• Medical Benefits
• Leave Benefits
• Working Location: Tuas
• Working hours:Monday - Friday (8.30am to 5.30pm), Saturday (8.30am to 3.00pm)

Responsibilities:

• Manage a team of technical supervisors on site to ensure that all site activities comply with the regulations and clients’ requirements
• Work closely with the Professional Engineers, regulatory authorities and contractors to provide supervision on site, to resolve all site issues and ensure timely completion of the projects
• Implement the site supervision quality and safety assurance system
• To carry out all inspection that is under KTP’s submission, Including ERSS, and specialist work that will need his supervision, whenever required.

Requirements:

• Degree in Civil Engineering recognised by BCA, Singapore
• Must be an accredited Resident Engineer with IES, Singapore, upon successful hiring
• Fresh graduates / Resident Engineers with other specializations are welcome to apply
• Candidates with HDB experience are an added advantage and strong encouraged to apply

Load and unload Fresh and frozen foods into delivery truck.

Deliver to Hawkers, schools, F&B outlets and home delivery.

Must have class 3 Driving license.

6 days Work per week. No working on Sunday & Public Holidays

Please sent in Resume and we will contact interest parties

Responsibilities for this position include:

• Broad-based, hands on knowledge and experience with various types of instrument and electrical systems, equipment and software
• Troubleshoot electrical and instrumentation maintenance issues and complete appropriate documentation
• Update and archive electrical prints, PLC programs, and operator interface software, necessary for the documentation of projects that have gone into production
• Update and archive electrical prints, PLC programs, operator interface software, necessary for the documentation of projects that have gone into production
• Design electrical control and communication systems for production equipment
• Coordinate the installation of electrical equipment by contractors and plant personnel to meet scheduled completion dates
• Carry out the effective delivery of electrical, mechanical and fabric maintenance to both plant equipment and building equipment on the Client’s sites

Desired experience for electrical maintenance engineer includes:

• Provide technical support to Maintenance for AC and DC electronic drives, Programmable Logic Controllers, and control systems
• Provide cost estimates for new projects and system upgrades
• Develop specifications for projects to assure completion of work on schedule with required materials and workmanship
• Assist Production and Maintenance in the start-up and operation of new equipment and facilities

Key Accountabilities: ​

Sales Engineering and Application Matters

• Provides the design, drawing and documents for the customer’s technical requirements.
• Calculates, verifies, selects the right equipment/suppliers.
• Provides the technical specifications and defines the scope of supply for the equipment.
• Provides and maintains the product and sales engineering information.
• Uses the computerized engineering tools/database, technical library information and factory standards for the engineering work.
• Prepares and carries out technical presentations and training.
• Familiarize oneself with the applicable international and in country technical standards.

Sales Support Matters

• Work closely with sales to define the technical scope of supply.
• Reviews/clarify customer’s specifications & tender documents.
• Provides technical solutions and scope of supply.
• Coordinates with factory and local suppliers for scope of supply.
• Provides total product and project cost calculation.
• Provides technical specs, scope of supply and work with suppliers/contractors to obtain proposals and quote for the equipment timely.

Order Execution

• Raises the necessary purchase requisitions for the scope of supply.
• Manages the order with internal departments, suppliers and contractors till all contractual requirements are fulfilled.
• Verify on the clarification of the order, sales engineering, and drawings/documents.
• Knowledge in SAP tool

Qualifications and Skills:

• University / college studies in Electrical or Mechanical engineering.
• Experience in the diesel/gas engine/generator industry, min. 7 years.
• Hands on experience on engineering, site supervision and commissioning of diesel genset with knowledge of electrical power systems and genset control system
• Knowledge of engineering calculation for and related to genset and electrical systems.
• Review electrical schematics, wiring diagrams, P&ID and system layouts.
• Knowledge and Project execution in the packaging and testing of genset.
• Knowledge in Autocad would be an added advantage.
• Knowledge of switchgear and electrical power protection would be an added advantage.
• Adaptable to different cultures and business practice
• Excellent team player with an open mindset, collaborative spirit and excellent communication skills.
• Proactive and positive attitude.
• Proficient in English language. Fluent in Mandarin would be an added advantage.
• Willingness to travel.

We are looking for a dynamic and passionate Catering Sales Executive to be part of the vibrant Orange Clove’s team! You will be responsible for establishment and expansion of clientele in the various market segments; maintaining quality service standards when representing the company.

If you are looking for a fulfilling career in the fast-growing catering industry, send us your application now!

Job Highlights

• Attractive commission scheme
• Well-structured career progression opportunity
• Fun working culture, supportive team members to work with
• Training will be provided to use our integrated system to process and manage orders
• 5 days work week with 1 working Saturday or Sunday per month

Responsibilities

• Establish new sales opportunities using various sales prospecting channels.
• Assists clients in professional event planning, packaging, and menu selection.
• Prepare sales quotations, proposals, and catering schedule prior to deadline.
• Maintain all proper documentation in catering and conference files.
• Attend and handle all customer enquiries and feedbacks.

Requirements

• Diploma holder in Hotel and F&B Management or equivalent.
• At least 2-3 years of sales experience in F&B / Catering / Hospitality experience.
• Passionate about F&B, customer service and sales activities.
• Outgoing personality, highly motivated and independent individual.
• Class 3 driving license will be an advantage.
• Working location at Boon Lay

Interested applicants are invited to apply with your detailed resume via the “Apply Now” button below.

We thank you for your interest and regret that only shortlisted candidates will be notified.

About Crown

Crown is one of the world's largest material handling companies with a reputation for award-winning product design, advanced engineering and technology, and superior after-sale service. Crown's business philosophy utilizes vertically integrated processes to design, manufacture and distribute forward-thinking, innovative solutions that improve customers' productivity and operating efficiency. Crown produces a broad range of forklifts as well as automation and fleet management technologies. The Company's global headquarters is located in New Bremen, Ohio, USA, with regional headquarters in Australia, China, Germany and Singapore. Crown employs more than 14,000 people worldwide. Crown operates a service and distribution network that exceeds 500 retail locations in over 80 countries. To learn more about why Crown is a great career choice, visit crown.com. You can also view our online newsroom at http://www.crown.com/en-sg.

3 best things about the role:

• Be part of a Company that is a leading innovator in world-class forklift and material handling equipment.
• Work alongside a fun and outgoing Sales Team that is supportive and collaborative.
• Work at a Company that values good people, with a culture of developing employees and promoting from within.

About the role

Crown Equipment is currently seeking an individual to join the Sales Team based in our Singapore Branch Office as a Territory Executive.

As a Territory Executive, you will be responsible for driving revenue growth and expanding the market reach by building and maintaining customer relationships. You will also exceed the sales budget in a specified territory by managing existing clients and sourcing new business in providing Material Handling Solutions.

This will be a great opportunity to develop and execute a sales plan for the assigned territory. You will negotiate contracts and agreements with customers to close sales deals and provide product information, pricing and support to customers.

Key Areas of Responsibilities

Sales Targets

• Achieve a minimum order intake per month in Territory Management Sales as set by the company.
• Meet the minimum KPI requirements set by the company.
• Achieve goals for rental net gain initiatives.

Territory Management

• Effectively manage a defined territory, including identifying new sales opportunities while managing an existing customer base.
• Develop a dedicated plan to maximize selling time and fully develop the territory's potential.
• Implement daily territory/time management plans with clear objectives for what needs to be achieved each day.
• Offer all of Crown’s goods and services.

Product Demonstrations

• Effectively execute a minimum number of product demonstrations per month in accordance with set KPIs.
• Ensure all demonstrations are carried out in a professional manner with minimal expense to the Company.
• Demonstrate comprehensive product knowledge, which is a key deliverable, and understand the full product range.

Customer Enquiries

• Follow up on all customer inquiries promptly and professionally.
• Execute a minimum KPI of at least 18 contact calls with customers per week. These calls should have a specific purpose and an "SSP" (Strategic Selling Plan).
• Manage and maintain open inquiries effectively on a daily/weekly basis.

Team Participation

• At regular intervals, you will be required to attend team functions and product training sessions. You may also be asked to assist and support fellow colleagues with inquiries and demonstrations.
• Attend weekly sales meetings, or if in a regional area, join via video conference.

Customer Satisfaction

• Ensure that all prospective customers receive prompt, professional service when responding to inquiries, presenting proposals/solutions, and finalizing transactions upon delivery.
• Maintain regular communication with all existing and prospective clients to ensure total customer satisfaction.

Accounts Receivables

• Closely monitor customers’ Accounts Receivables (AR) and send updates as required.
• Engage with customers regarding any outstanding debts owed to the Company and assist in resolving them.

Knowledge, Skills & Experience

• Industry experience
• Demonstrative success in sales
• High Energy and Motivation
• Results Orientated
• Communication, Negotiation and Organisation Skills
• Ability to work under pressure & meet deadlines
• Excellent presentation skills

Qualifications

• Graduate Degree
• At least 1-2 years in heavy machinery, MHE and automotive industry

Job Responsibilities:

• Responsible for the operation of the vessel and safety guidelines.
• Maintain and upkeep the condition of the vessel.
• Comply with all MPA and statutory regulations at all time.
• Comply with company's (safety) guidelines and procedures.

Job Requirements:

• Possess a valid MPA Helmsman/Steersman/Engine Driver (Port Limit) Certificate.
• Well organised and punctual.
• Minimum 2 years of experience operating crew boat.
• Able to work on weekends and public holidays.
• Added advantage if have basic survival skills.
• Singaporeans only.

LOCATION: TUAS SOUTH

About Us
Join our vibrant and growing team in the food and beverage industry, where quality and exceptional service are at the heart of our success. We’re passionate about delivering exceptional service and building strong relationships with our customers. As we expand our digital presence, we're looking for a proactive, customer-focused Online Sales Coordinator to enhance our online operations and support sales.


Key Responsibilities
• Sales Support:
o Assist the sales team by managing customer inquiries, processing daily orders, and ensuring timely follow-up with customers.
o Collaborate with internal departments to fulfil customer requirements and resolve issues efficiently.
• Online Coordination:
o Oversee/allocate the online orders between CK and outlets, based on order specifications and availability
o Ensure each order is correctly labelled with customized labelling which include the order number, outlet and product information
o Coordinate closely with the respective outlets and logistics, to ensure timely delivery to customers
• Customer Service:
o Respond to online customer inquiries professionally and promptly to maintain high satisfaction rates via email and calls.
o Address issues and coordinate with relevant departments to resolve complaints and enhance the customer experience.
• Administrative Support:
o Assist in preparing sales reports, ensure timely submission of delivery orders/invoices to the Acct Dept for payment processing.
o Support the coordination of promotional campaigns and marketing activities, online and offline.
o Maintain and consolidate all DO and invoices for record keeping.

Requirement
• Experience in Sales & Admin is preferred but not necessary.
• Proficiency with Office, Xero, and Chrome.
• Great communication and organizational skills.
• Ability to work independently and in a team

What We Offer
• A supportive, growth-focused work environment.
• Opportunities for career advancement.
• 5 days w/week

Manpower Management:

1. Daily manpower deployment including managing exceptions due to unplanned leave to ensure no services are missed.
2. Review division capacity and plan ahead to maximize efficiency while minimizing travel time.
3. Managing Field Technician leave and claims
4. Managing Field Technician Report Card process, ensuring KPIs are tracked and achieved.
5. Support Field Technicians with troubleshooting app-related issues and address work-related queries.
6. Collaborate with the Technical and Quality Control Teams for optimal service delivery.
7. Participate in the recruitment and onboarding of new Field Technicians to ensure they are well-prepared for deployment.
8. Organize and lead technician meetings or training sessions to communicate updates and expectations.
9. Preparing Monthly Reports on efficiency and productivity

Service Management

1. Ensure customers are onboarded accurately based on the service scope stipulated in the contracts.
2. Develop long-term service plans to enhance operational efficiency and maximize revenue potential.
3. Coordinate daily schedules for field technicians, ensuring timely and efficient service delivery.
4. Analyze operational data and reports to identify areas for improvement and implement necessary changes.
5. Ensure daily updates from Field Technicians due to service change requests are reflected in work orders.
6. Collaborate with other departments for complaints, complex set ups, quoting, renewal, service consolidation and survey requirements.
7. Ensure compliance with health and safety regulations and company policies.
8. Attend Customer Meetings on operations matters as and when required (regular monthly meetings and ad hoc meetings)

Requirements:

1. Proficient in Office 365 (Word, Excel, PowerPoint, SharePoint) and experienced in using CRM Systems, such as Salesforce.
2. Meticulous and detail-oriented with a strong focus on accuracy.
3. Ability to work collaboratively as a team player with minimal supervision.
4. Minimum of 3 years of relevant work experience in operations (supervising drivers, technicians, etc.).
5. Diploma in business, logistics, or a relevant field experience.
6. Knowledge of pest control and/or facility management is advantageous.