The APAC Senior Tax Analyst is a core member of the ServiceNow Corporate Tax Team, with the primary responsibility of supporting the Tax Director - APAC in all external and internal tax reporting requirements for our legal entities in APAC region.  You must have the ability to operate independently in a fast-paced environment and to work closely and proactively with numerous functional teams across our organization. This position will be based in Singapore.

• Support tax compliance for ServiceNow entities in the APAC region. 
• Prepare work papers, coordinate with third party tax advisors to file corporate income returns and arrange for tax payments.
• Collaborate cross functionally with external statutory auditors and Financial Reporting Team to prepare or review tax disclosures in the statutory financial statements. 
• Prepare income tax provision for APAC entities for USGAAP and local GAAP purposes, including current and deferred tax, tax payable reconciliations, tax accounts roll-forward and return-to-provision true-up.
• Support transfer pricing such as intercompany transactions analysis and local transfer pricing documentation.
• Provide support for tax audits and tax controversy matters in the region.
• Assist in M&A and tax planning/ restructuring projects, including modelling related tax impacts.
• Identify opportunities for process improvements to streamline and automate tax-related procedures.
• Support internal control testing and maintain SOX documentation and processes.
• Build collaborative working relationships with Legal, Accounting, FP&A, and Corporate Development Teams.  Effective communication of tax considerations to business stakeholders.
• Research and evaluate tax impact of current and proposed tax legislation.
• Other ad hoc tax projects as needed.

We are seeking a dynamic and experienced Senior Marketing Executive to join our Carousell Luxury team. The ideal candidate will have a deep understanding of the pre-loved luxury industry, a keen eye for trends, and a proven track record of developing and executing successful marketing strategies. The candidate will work & help to market brands such as Hermes, Louis Vuitton, Chanel, Gucci, Dior & many more.

Key Responsibilities:

Media Strategy Development, Implementation and Optimization

• Develop and implement comprehensive marketing strategies to drive brand awareness, engagement, and sales.

• Lead and manage marketing campaigns across multiple channels, including digital, social media, email, event and traditional media.

• Oversee content creation and calendar, including photo shoots, videos, and written materials, ensuring they are within our brand guidelines and tone of voice

• Analyse campaign performance and generate reports to measure ROI and optimise future marketing efforts.

• Stay up-to-date with the latest marketing trends, tools, and technologies to keep the brand at the forefront of the industry.

Stakeholder Management and Communication

• Collaborate with the other teams, such as design and product teams to ensure marketing initiatives align with product launches and seasonal collections.

• Build and maintain relationships with key industry influencers, media outlets, and strategic partners.

• Work closely with internal teams not limited to merchandising, operations & centralised marketing team to ensure that deadlines are met.

The position analyses the hotel’s results and performance in various revenue streams and revises/recommends strategies and expectations based on the statistics and market changes.

Primary Responsibilities

Manages Revenue Management Operations

• Daily tasks and operations review to drive and optimize Rooms and F&B revenue
• Ensures daily communication between Reservations and Front Office colleagues regarding inventory, short-term sell strategies, Group / Convention arrivals, rate changes and sell out strategies.
• With direct leader’s guidance, works closely with different revenue streams to support achieving the budget and forecast expectations.
• Completes the daily, weekly and monthly revenue management checklist.

Involvement in Wide Job Function Actions/Relationships

• To support Revenue in Rooms and Food and Beverage daily reporting and promotional campaigns
• Surveys the market and competitors in terms of performance (RevPAR Index, market penetration), pricing and availability as a basis for future tactical decisions.
• Takes an active role in the development of rates, promotions, packages and other selling strategies.
• Ensures compliance with the Best Price Guarantee and manage third party distributors in line with AccorHotels standards.
• Identifies business opportunities for need periods and participates in various newsletters, banners, e-brochures or ads to drive incremental revenue in various revenue streams.
• Supports AccorHotels Corporate programs, such as Planet 21.
• Ensures service standards and individual performance are aligned with Accor Values.
• Works closely with the Food and Beverage management team and outlet managers to analyze and monitor to ensure optimal table optimization for F&B outlets

• Participates in developing different tactics, encompasses performance metrics, data standards, processes, policies, tools, training, best-practices and case studies to successfully roll out the strategies focusing on all revenue streams including Rooms, Food and Beverage, Spa and Raffles Shop.
• Performs any other duties and responsibilities that may be assigned.

Team Summary
The Cross-Border team is a global team that plays a pivotal role in the company, focusing on the development and execution of Cross-Border business strategies. The role will report to the SVP, Global Head of Cross-Border, as well as the SVP, Head of Product & Solutions, AP and be a member of both their leadership teams.

What a Head of Cross-Border, AP does at Visa:

• Lead & champion the development of Visa’s Cross-Border strategy for the region, which changes the trajectory of growth, evolves our client relationships, and breaks through the constraints to generate tangible impact on Visa’s Cross-Border performance in the region.
• Drive the execution of Cross-Border strategy in the region, across targeted business development and deal-making, enhancing partnerships with existing clients, consumer marketing, solutions development and innovation.
• Identify success factors for Cross-Border business growth, develop tactical plans to achieve defined goals, design effective client relationship and business development strategies and work with respective account teams in implementing those strategies.
• Own the responsibility for Cross-Border performance in the region by focusing on achieving Cross-Border business targets, both in-bound (acquired) from other markets as well as out-bound (issued) to other markets.
• Understand Cross-Border trends in the region, anticipate opportunities and challenges, and take proactive measures to accomplish targets. 
• Represent Visa in client discussions as the Cross-Border expert, in partnership with the respective account teams.  Speak at conferences and business forums on the topic of Cross-Border to build awareness and generate momentum on Cross-Border actions.
• Model collaboration and influence across functions and geographies while executing on corridor-level strategy and actions, with a constant focus on driving strong Cross-Border results for the broader organization.
• Lead the AP Cross-Border team; motivating, coaching, mentoring and supporting them to function as a high performing team.  
• Deliver clear and concise executive-level communications and lead the regular business reviews on Cross-Border performance with the regional and global leadership.

Why this is important to Visa:
Our mission is to connect the world through the most innovative, reliable and secure payment network – enabling individuals, businesses and economies to thrive. We are able to do this through our global network that connects all the participants. Our Cross Border capability is a key differentiator and a key component of our business model. This role will be instrumental in creating a single unifying strategy and investment plan, with clear lines of accountability, to drive the business forward.  

About Sleek

Sleek is on a mission to revolutionize how entrepreneurs operate their business. We want to give small business owners peace of mind and the power of online solutions to allow them to focus on what they do best - growing their business. As we work for our thousands of customers, we gather millions of data points about their business, and in turn we transform those into useful, actionable insights and recommendations to accelerate their growth through smart algorithms.

We are a team of 480 builders from 18 countries, with offices in Singapore, Philippines, India, Vietnam, Hong Kong, Australia and the UK committed to delivering a delightful experience to our clients!

Sleek is now searching for a Senior Account Executive to join the team, while collaborating with the global offices. As we are continuously growing, this job posting is permanent and applications will be reviewed periodically.

By submitting a job application, you confirm that you have read and agree to our Data Privacy Statement for Candidates.

Position Duties

• Focused on the conversion of inbound and self-sourced leads
• Constantly on the lookout for new revenue opportunities, networking and strategic partnerships
• Build and adapt sales strategies to meet customer and business needs
• Drive Sleek’s revenue growth by over-achieving KPIs and milestones
• Nurture prospect relationships through the sales cycle, ensuring alignment with Sleek’s product offering resulting in a long-term relationship
• Improve existing lead acquisition channels in conjunction with internal teams
• Identify product development opportunities through customer feedback and experience

• A minimum of 5 years working with external clients, with a proven track record selling products or services (B to B preferred)
• Sales & Marketing experience essential
• Proactive with a positive attitude to roll up their sleeves and ensure targets are exceeded
• A networker by heart with outstanding verbal and written communication skills
• A passion for technology and the local startup ecosystem
• Inside sales experience prospecting and qualifying leads
• Hubspot experience preferred
• Entrepreneurial mindset
• Always looking for ways and opportunities to improve the client experience
• Experience or/and background in Accounting is a plus

• Hybrid working arrangement
• A fast paced and exciting work environment with a supportive team of fellow hustlers building an amazing company culture
• An environment that encourages innovation and the autonomy and freedom to apply your expertise

More about Sleek!

At Sleek, we work in a fast-paced start-up environment. We have a strong culture built around our five core values: Simplicity, Loyalty, Excellence, Entrepreneurship, Kindness. As a deliberately multicultural team, our team comprises more than 18 nationalities and spoken languages.

We consider the company’s success to be a result of committed individual and team efforts, and are looking to onboard talented and creative people who want to make a difference. Corporate social responsibility is a passion, and as an equal opportunity employer we aim at making the world a better place. We are the 1st international incorporation and accounting brand to achieve B Corp certification status, meeting the highest standards of social and environmental impact performance. With a strong commitment to also make Sleek a great place to work, we offer a flexible working environment where we empower every team member to be the best they can be - regardless of race, ethnicity, religion, gender, age or identity.

If you think you would be a good fit for our mission, we look forward to hearing from you!

SHIELD is a device-first risk AI platform that helps digital businesses worldwide eliminate fake accounts and stop all fraudulent activities. SHIELD identifies the root of fraud with the global standard for device identification (SHIELD Device ID) and actionable risk intelligence, empowering businesses to stay ahead of new and unknown fraud threats. We are trusted by global unicorns like inDrive, Alibaba, Swiggy, Meesho, TrueMoney and more. With offices in San Francisco, Miami, London, Berlin, Jakarta, Bengaluru, Beijing, and Singapore, we are rapidly achieving our mission – eliminating unfairness to enable trust for the world. 

Responsibilities:

• Support annual audits and assessments to ensure compliance.
• Assist in the development, maintenance, and implementation of compliance policies, procedures, and guidelines.
• Document and map current business processes related to compliance, identifying areas for improvement.
• Assist in the implementation of compliance-related initiatives and projects.
• Coordinate audits and inspections by regulatory agencies.
• Assist in internal and external audits by providing necessary documentation and insights.
• Provide guidance and support to internal teams on compliance matters.
• Maintain accurate and up-to-date records of compliance activities and documentation.
• Keep abreast of industry trends and best practices in compliance and business analysis.
• Perform ad hoc duties as assigned.

• Bachelor’s degree in Business Administration, or related field
• Minimum 1 year of relevant experience, preferably in the tech/SaaS space
• Detail-oriented with a focus on accuracy and quality
• Strong analytical and problem-solving skills
• Excellent written and verbal communication skills
• Ability to work independently and collaboratively within a team
• Ability to communicate effectively with stakeholders at all levels of the organization
• Familiarity with risk management and audit processes
• Having experience in supporting audits, such as ISO 27001, PCI DSS, and SOC2 Type 2, is a plus

About Us

LiquidX is an application layer-focused venture studio dedicated to pioneering innovation in the digital realm. Our approach involves building 5–6 transformative companies through a dual strategy: independent innovation and collaborative entrepreneurship.

Our Building Blocks:

• Independent Innovation: We take charge of the entire lifecycle, leading the conception, development, and realisation of ventures that align with our forward-thinking vision.
• Collaborative Entrepreneurship: We partner with exceptional founders, actively taking on tech and product roles within the founding team. This collaborative approach enables us to harness diverse talents for unparalleled success.

Our Current Portfolio:

• Pixelmon - Gaming-First IP Studio: Immerse yourself in the world of gaming with Pixelmon, our independent venture focusing on cutting-edge gaming-first intellectual properties.
• Kasagi Labo - Anime Publishing and Licensing: Unleash the power of storytelling with Kasagi Labo, our collaborative venture that brings captivating anime content to a global audience.
• Gvrn (“Govern”) - Web3 LegalTech Company: Navigate the intersection of law and technology with Gvrn, our pioneering legaltech venture in the Web3 landscape.

Role Overview:

As the Content Lead, you will oversee the operational and creative functions of content as a strategic marketing and communications component for the business. You will be responsible for developing channel and influencer strategies across regions to drive brand awareness, engagement, and audience growth.

What You Can Expect To Work On:

• Develop and execute content strategies aligned with marketing and business objectives.
• Lead content creation, curation, and distribution across various channels (e.g., social media, website, email).
• Collaborate with internal teams and external partners to develop engaging and impactful content.
• Manage content calendars, editorial schedules, and production timelines.
• Implement SEO strategies and best practices to optimize content visibility and reach.
• Analyze content performance metrics, conduct audience research, and provide insights to optimize content strategies.
• Develop and maintain relationships with influencers, content creators, and media partners.
• Stay updated on industry trends, content marketing best practices, and emerging platforms/tools.

What You Need to Succeed:

• Bachelor's degree in Marketing, Communications, Journalism, or related field.
• 8+ years of experience in content marketing, digital marketing, or related roles.
• Proven track record of developing and executing successful content strategies and campaigns.
• High attention to detail with strong writing, editing, and storytelling skills.
• Experience with content management systems (CMS) and digital publishing platforms.
• Knowledge of SEO principles, keyword research, and content optimization techniques.
• Excellent project management, organizational, and multitasking abilities.
• Previous experience in gaming, entertainment, or tech industry a strong plus.

• Remuneration: Up to $5800 + Fixed Allowances $280
• Rewards: Enjoy AWS and Variable Bonus
• Location: Jurong Island, Transport Provided at Designated Point
• Company: MNC Chemical Manufacturing Industry

Role Overview:

Our client is seeking a dynamic individual to lead the mechanical team in overseeing inspection and maintenance activities within chemical plant. If you have a passion for ensuring operational excellence and thrive in a collaborative environment, this role is for you.

Responsibilities:

• Lead a team of mechanical supervisors and contractors in executing plant inspection and modification works promptly and safely.
• Manage the plant painting program to uphold facility integrity.
• Coordinate with various stakeholders to ensure seamless execution of plant modification works while prioritizing safety and facility integrity.
• Conduct training sessions to enhance the skill and competency levels of staff and contractors.
• Implement management systems aligned with ISO standards, ensuring adherence to quality and environmental regulations.
• Maintain meticulous documentation and filing of inspection records using our Data Management System.

Requirements:

• Bachelor's degree in Mechanical Engineering or Material Engineering.
• Minimum of 2 years' experience in fixed equipment and piping inspection within the chemical, petrochemical, or oil and gas industry.
• Proficiency in corrosion under insulation (CUI) or coating inspection preferred.
• API certification is advantageous.
• Strong analytical and problem-solving skills.
• Excellent communication abilities with cross-functional teams and contractors, fostering a spirit of collaboration and teamwork.

Interested candidates can forward their CVs in MS Word format to [email protected]

Reg No. R1983718

Triton AI Pte Ltd

License no. 21C0661

• Up to $5500, Permanent Role with Performance Bonus
• West, Company Transport Provided at Designated Point
• Normal Working Hours: Monday to Friday 8.30am to 5.15pm

Responsibilities:

• Collaborate with shift teams to establish and maintain operating conditions, guides, check sheets, and logs, ensuring compliance with environment, health, safety, quality, and productivity standards.
• Administer and monitor the DCS system, documenting changes and optimizing alarms to prevent nuisance alarms.
• Troubleshoot production process and quality issues, providing prompt and effective solutions.
• Assist in training shift team members on new/revised procedures, abnormality reports, one-point lesson sheets, and work instructions.
• Educate production operation shift and day team employees on proper operation methods for processes and machinery, offering relevant operational training and guidance to achieve production goals.
• Lead process optimization and capacity improvement projects within the plant, implementing cost reduction measures and quality improvement efforts.
• Analyze data to identify and resolve production process bottlenecks, and support new product/process plant trials in collaboration with the technical department.
• Oversee assigned capital expense projects, ensuring proper documentation, budget control, and adherence to schedules.
• Coordinate the calibration and repair of production tools and equipment assigned to the day process group.

Requirements:

• Bachelor in Chemical Engineering
• Minimum 2-3 years operations / process improvement experiences in chemical manufacturing industry

Interested candidates can forward their CVs in MS Word format to [email protected]

Reg No. R1983718

Triton AI Pte Ltd

License no. 21C0661

ioneer of high-performance naturals™ & one of the fastest growing cosmetic companies in the U.S. Over 20 years ago, founder & CEO Maureen Kelly set out to create a cruelty-free line of easy-to-use, life-proof products packed with good-for-you ingredients that deliver real results without compromise. tartelettes around the world – including beauty editors, makeup artists, content creators & celebrities alike – obsess over the full assortment of award-winning, highly-pigmented, & longwearing cosmetics. Each item is developed without the icky, bad stuff (like parabens, mineral oil, phthalates, & more) & with the best naturally-derived ingredients Mother Nature has to offer. The brand is 85% vegan (with 100% vegan skincare!) & further extended their philosophy of “good-for-you glamour” by launching sister brands Awake by tarte™ & sugar rush™. tarte™ is committed to sharing its passion for skinvigorating™ ingredients with the world: it has in-store presence in over 20 countries & online at tarte.com, shipping to over 70 countries worldwide!

But tarte™ doesn’t stop there. Giving back has always been a part of the brand’s DNA. In 2017, tarte™ founded heart to tarte™, a 501(c)(3) non-profit organization to help support causes like anti-cyberbullying, environmental conservancy, animal rescue, disaster relief & women’s & children’s health initiatives. tarte also sustainably sources ingredients directly from cooperatives, & in 2019 helped fund the creation of an all-female maracuja cooperative in the Rainforest.

Sales Administration Coordinator, Southeast Asia Pacific

Location: Singapore

Position Purpose and Responsibilities:       

• To provide administration support of the sales and operations responsibilities for the SEAPAC retail business.

• Execute and support all administration tasks related to sales and retail management. Specifics but not limited to the below:
• Manage submission of new launch data to retail partners.  Ensure updates are made on the retailer platform stock tracking application in all countries.
• Act as liaison with International commercial teams & internal cross functional teams with respect to creative assets, education tools, gratis and sampling and ad hoc needs to support the 360 efforts across the countries SEA
• Submission of merchandising planogram & renderings to retailer partner, execute and track all seasonal updates working with the cross functional teams.
• Compiling discontinued quarterly SKU by markets, follow on with retail partners and cross functional teams to ensure that all retail orders comply
• Support of creative requests and follow-ups to Tarte HQ office
• Submission and management for e-store brand space updates including assets, copy and videos.
• Support digital accounts to ensure that tarte assortments all are displayed on sites, assets are loaded, images are correct, copy is optimized/curated locally, stock is updated and present opportunities on a monthly basis to drive the sales on digital platforms
• Tracking competitive landscape at retail & social platforms and support compiling reports
• Submission of price changes. 
• Understand visual merchandise management and co-work with Marketing Manager on compiling feedback on execution, functionality, and competitive landscape.
• Manage any local sourcing and procurement scope of in store/event collaterals for international markets and track deliverables are made to meet timelines.
• Submission of all product order relating to gratis, PR to global ops and follow up on clearance of custom within the region.
• Communicate and interact with Sephora partners at the regional and local country level.
• Manage competitive library to perform research and present to team to highlight opportunities & changes in Sephora environment

Qualifications & required skills:

• Based in Singapore / Singapore Citizen / Permanent Resident (PR) may apply.
• Location: Central Town
• English communication
• Highly organized with a strong ability to meet deadlines
• Project management ability
• Able to work under pressure with minimum supervision
• Team player that displays tact and good initiative with a pleasant disposition
• Flexible and ability to re-organize priorities
• Proficient in MS Excel – VLOOKUP, Pivot tables
• Excellent written and verbal communication skills

Key Results/ Measures:

• Passionate to cosmetics market and previous experience in consumer goods a plus
• Enthusiastic, fast learner, flexible, growth mindset and a self-starter
• Detail oriented, accurate & timely implementation of all brand activations
• Problem solving and identification of opportunities to support the business results
• Time management with attention to deadlines, accurate sales analysis and management reporting
• Organized, forward thinking, friendly communications, and teamwork attitude

PRISM+ is the largest Singaporean direct-to-consumer smart home appliances brand. Our mission is to offer cutting-edge products to the masses at affordable prices. We are a rapidly growing, ever-evolving organization, and we are seeking new teammates to join us on our exciting journey.

We are seeking a skilled and motivated Business Data Analyst to join our dynamic team. As a key member of our data analytics department, you will play a crucial role in extracting insights from large volumes of data, driving data-driven decision-making, and contributing to strategic initiatives across multiple countries (MY/AU/PH/SG). The successful candidate will be responsible for data visualization, resolving data quality issues, implementing data automation solutions, automating report generation, and incorporating artificial intelligence into workflows and staying up to date with the current technologies . Your expertise will be pivotal in automation processes, generating actionable insights, and effectively communicating findings through presentations. 

Responsibilities:

Automation: 

• Implement and maintain automated data pipelines and processes to streamline data collection, transformation, integration, and report generation. 
• Enhance efficiency and reduce manual effort by developing and overseeing automated workflows. 

Data Manipulation: 

• Manipulate and analyze large datasets to uncover trends, patterns, and insights that drive business growth and inform strategic decisions. 
• Utilize advanced data manipulation techniques to prepare data for analysis. 

Data Visualization: 

• Develop and maintain effective dashboards, reports, and interactive data visualizations. 
• Convey complex information to stakeholders and monitor key performance metrics through visual storytelling. 

Data Quality: 

• Identify and address data quality issues by collaborating with cross-functional teams. 
• Ensure the accuracy, consistency, and integrity of data sources to maintain high data standards. 

Machine Learning and Forecasting: 

• Collaborate with the team to explore machine learning opportunities. 
• Leverage data to build predictive models and enhance business processes. 
• Utilize historical data and statistical methods to create accurate forecasts and predictive models for various business metrics. 

• Provide actionable insights to support business planning and decision-making. 

Insight Generation: 

• Analyze data to identify trends, opportunities, and areas for improvement. 
• Generate actionable insights that drive strategic decision-making and support business objectives. 

Effective Storytelling: 

• Translate complex data findings into clear, concise, and compelling narratives. 
• Use PowerPoint and other presentation tools to communicate insights to both technical and non-technical audiences. 

Market Research: 

• Conduct thorough market research through webscraping to analyze market penetration and identify opportunities for expansion and growth. 
• Provide recommendations based on market analysis to support business development strategies. 

• Bachelor’s degree in Data Science, Business Analytics or a related field. 
• Proven experience in Data Analysis, Data Visualization, and Data Automation. 
• Proficiency in Data Analysis tools and languages such as SQL, Python, and visualization tools like Tableau. 
• Strong understanding of statistical methods and predictive modeling techniques and Artificial intelligence implementations. 

Personal Attributes: 

• Strong analytical mindset with a passion for data-driven decision-making. 
• Excellent problem-solving skills and attention to detail. 
• Excellent communication and presentation skills. 
• Ability to work collaboratively in a team environment. 

• Self-motivated with a proactive approach to identifying opportunities and solving problems. 

• 1-year contract (with potential for permanent conversion)
• Degree with 4 years experience as a finance professional
• CA/CPA added advantage!
• Strong English communicationLocation: Marina Boulevard

Overview

Join our client's Financial Management team in Singapore as an Accounts Executive, supporting the operational and strategic financial activities crucial for the firm's objectives. Reporting to the Operations Manager, you'll oversee daily accounting functions of the Singapore office.

This is initially a 12-month contract role, with potential for conversion to permanent status based on business requirements.

Main Responsibilities:

Treasury / Accounts Payable / Accounts Receivable:

• Manage payment requests and online banking applications.
• Review Chrome River AP and engage with stakeholders as needed.
• Prepare treasury reports, AP lists, and report bank balances to the treasury department.
• Ensure completeness and accuracy in AP upload to 3E, facilitating fund transfers.
• Maintain compliance with firm policies and procedures.

Tax Compliance / Audit:

• Aid in corporate and employer tax filing, collaborating with the Global Tax team and external advisors.
• Ensure statutory compliance where applicable.
• Assist Operations Manager in reviewing general ledger for local reporting.
• Support local audit preparation.

Others:

• Assist in implementing internal finance policies.
• Collaborate with internal stakeholders and business support functions.
• Address internal financial inquiries and requests promptly.
• Prepare regular and ad-hoc analyses and reports.
• Undertake ad-hoc tasks and projects as needed.

Essential Skills and Experience:

• Degree in Accounting, with a minimum of 4 years' finance experience.
• CA/CPA qualification preferred.
• Strong verbal and written English communication skills to effectively engage with legal and finance teams.
• Independent, analytical, and numerically adept.
• Positive work attitude with a strong sense of responsibility and ethics.
• Attention to detail, organizational skills, and time management abilities.
• Flexibility to manage multiple priorities and stakeholders in a dynamic environment.
• Resilience to adapt to change and meet tight deadlines.
• Proficiency in Microsoft Office suite, particularly Word, Excel, and PowerPoint.
• Preference for candidates with prior experience in legal or professional services firms and knowledge of Singaporean tax and compliance laws.

Kindly note that only shortlisted candidates will be notified.

Triton AI Pte Ltd

Registration Number: R23118389

EA: 21C0661

200 years ago, Bolloré Group was born. Today, one of Bolloré Group's fastest growing business sectors, Bolloré Logistics, have grown to become the world's top 10 players in freight forwarding and logistics with powerful network spread across 106 countries, 607 sites with over 20,000 employees. We pride ourselves having developed specific expertise in providing end-to-end supply chain solutions tailored to our customer's growth and constantly driving innovation to adapt and better cater to their evolving needs. We place our customers at the heart of all our processes, delivering customized solutions while ensuring ethical and responsible business practices.

Here at Bolloré Logistics, our people's actions are guided by our core values - Humility, Excellence, Courage, Agility & Innovation and Solidarity. We believe it's the people who brought us to where we are right now, and it'll be the people who propel us to greater heights. We invite you to join our diverse team on our journey to becoming Global Top 5 in the coming years.

About the role

As a Robotics & Automation Intern, you will explore and develop new logistics technology through Robotics and Automation. You will actively seek for cutting-edge automation solutions in the market, conduct preliminary feasibility studies and develop rapid prototypes to bring robotics automation concepts to fruition effectively.

You will also gain practical experience in every stage of the robotics automation process, from ideation to implementation, resulting in tangible advancements in supply chain optimisation through automation technology. Additionally, you will collaborate with cross-functional teams to integrate and develop new technology that can improve the logistics supply chain and operational excellence.

We are looking for interns who can join us for 6 months to 1 year, on a full-time basis from January 2025 onwards.

What you will be doing:

• Requirements Gathering: Work closely with stakeholders on the business needs, operational requirements, and define standard technical specification for automation solutions for logistics processes, including Warehousing and Value-Added Services (VAS) processes.
• Technology Research: Work closely with the automation team to scout and explore technology trends in robotics and automation.
• Feasibility Studies: Conduct preliminary feasibility studies on identified technologies based on the return on investment (ROI) model.
• Technological Solutioning: Collaborate with operations teams and logistics analysts to develop conceptual and detailed designs for automation systems, including hardware, software and control strategies.
• Prototyping: Creating rapid prototypes to validate and actualise automation efforts through practical construction, integrating software development, microcontroller programming and 3D printing techniques.
• Testing and Deployment:Lead and assist in technical aspects of automation implementation, testing, commissioning and deployment to ensure successful delivery.
• Maintenance Support: Provide troubleshooting, investigation, and implementation of improvement solutions for existing robotic automation equipment and systems related to quality and safety issues.
• Additional Support: Assist the Automation team with any additional ad-hoc task assignments, including, but not limited to, data collection and analysis.

The successful intern:

Essential:

• Undergraduate and graduate pursuing a degree in Robotics, Mechanical Engineering, Mechatronics, or other engineering related fields
• Familiar with Collaborative Robots, AGVs, AMRS and robotic components
• Knowledge in control systems, sensors, actuators and electrical design
• Proficient in CAD tools like Fusion360, SolidWorks, Onshape or equivalent

Desirable:

• Robot programming skills on UniversalRobots, ABB, Fanuc, or equivalent brands
• Strong analytical and problem-solving skills
• Good project management, communication and interpersonal skills
• Passionate about Robotics Automation

Headquartered in Singapore, Actxa Pte Ltd is a deep tech company founded in 2015 that leverages artificial intelligence to create next generation preventive healthcare solutions.

We are an affiliated company by common shareholders with Activate Interactive Pte Ltd which company logo appears on the top of this page.

Actxa creates evidence-based, personalizes health insights in the domains of physical activities, sleep quality, body composition, stress and recovery, heart health and blood glucose evaluation and monitoring.

To improve population health, Actxa establishes worldwide partnerships and research collaborations to develop critical preventive health models to help people avert chronic diseases such as diabetes and hypertension.

We believe in positively impacting the lives of people around us and the environment we live in through the use of technology. Hence, we are committed to providing a conducive environment for all employees to realise their full potential, who in turn have the opportunity to continuously drive innovation.

We have opportunities for you to grow your career path and are looking for talented professionals to join our team.

Further information about Actxa: https://www.actxa.com

Actxa is looking for the Head of Research and Development (R&D)

What will you do?

1. Product Development:

• Project manage and oversee the end-to-end hardware product development lifecycle, from concept to production.
• Unerstand Software/Firmware integration and experiences in firmware specification review.
• Collaborate with firmware, software development team to ensure seamless integration between hardware and software components.
• Project scheduling and resource planning.

2. Production Management and Quality Assurance:

• Understand production process, drive and manage OEM/ODM factories for the entire production cycle including the RMA processes.
• Establish and enforce quality standards for hardware products, ensuring compliance with tender requirements, client’s specification and regulatory requirements.
• Establish effective QA/QC methodologies, standards and processes, conduct thorough testing, validation of hardware products and failure analysis.

3. Regulatory Compliance:

• Stay informed about industry compliance, regulations, and standards in consumer electronics.

4. Customer and Vendor Management:

• Work closely with key customers to ensure product features, delivery timeline and quality meet their requirements.
• Respond to key customers’ technical feedback and enquiries in a timely manner.
• Identify and engage with external partners, factory vendors, and suppliers for product design, development, testing and manufacturing.
• Establish cost efficient RMA processes with clients and vendors.

5. Innovation and Research:

• Stay abreast of the latest advancements in hardware technologies, AI, and preventive health to identify opportunities for innovation.
• Develop and maintain a technology roadmap for hardware solutions, keeping abreast of industry trends and advancements.
• Evaluate and recommend emerging technologies to enhance the company's competitive position.

6. Cross-Functional Collaboration:

• Work closely with clients, vendors, software development, data science, and product management teams to align hardware solutions to company’s goal and values.
• Collaborate with marketing and sales teams to communicate hardware features and benefits to clients and stakeholders.
• Collaborate research partners and institutions on the research and development that potentially create next generation preventive health technologies.

7. Team Management:

• Lead and mentor junior CE Product Engineers, ensuring they are equipped to deliver high-quality solutions.

What are we looking for?

• Bachelor's or advanced degree in Electrical & Electronic Engineering, Computer Engineering, or a related field.
• Proven experience in a team lead role with at least 5 years experiences in consumer electronic product development.
• Strong strategic thinking and problem-solving skills.
• Excellent communication and interpersonal skills.
• Knowledge of compliance and regulatory requirements in the consumer electronic or healthcare industry.
• Familiarity or deep interest in wellness, health and AI will be an added advantage.

Regular regional travel to vendors, partners and customers’ site is expected for this role.


What do we offer?

• Fun working environment
• Employee Wellness Program

Actxa Pte Ltd is an equal opportunity employer. Employment decisions will be based on merit, qualifications and abilities. Actxa Pte Ltd does not discriminate in employment opportunities or practices on the basis of race, colour, religion, gender, sexuality, national origin, age, disability, marital status or any other characteristics protected by law.

Protecting your privacy and the security of your data are longstanding top priorities for Actxa Pte Ltd.

Your personal data will be processed for the purposes of managing Actxa Pte Ltd’s recruitment related activities, which include setting up and conducting interviews and tests for applicants, evaluating and assessing the results, and as is otherwise needed in the recruitment and hiring processes.

Please consult our Privacy Notice ( https://www.actxa.com/privacy-policy ) to know more about how we collect, use, and transfer the personal data of our candidates. Here you can find how you can request for access, correction and/or withdrawal of your Personal Data.

The Graphics Intern will be a part of the CNBC International Graphics team in APAC that contributes to the output of daily live TV news programs watched by millions of viewers worldwide. You will be trained and guided by experienced Graphic Designers to develop and generate a range of visuals for live TV broadcast. Using your design skills, you will develop and create high quality, visually captivating and accurate Artwork to inform our audience across news stories.

Working closely with the team, you will develop an understanding and learn to manage multiple incoming requests/briefs for varying Artwork and Graphics needed for live programming, as well as for Marketing needs. Whilst in this role, you will also have an opportunity to gain a further understanding of several aspects of a live TV production environment and learn how the various departments such as Control rooms, Newsroom, and Studios carry out their daily functions, all contributing to the channel’s output.

There may also be opportunities to participate in learning and development programs and events led by the NBCUniversal Early Careers team, including contributing to the Company’s diversity and inclusion initiatives.

• Produce Artwork/graphics to support the shows (to include Maps, info/data graphics, pictures, logos, text etc) for live TV news programs
• Build and update live Artwork for shows during programming, with guidance from senior Designers
• Process updates for Show Artwork/graphics, paying close attention to CNBC brand style and guidelines
• Assist other business teams – Marketing, Digital, News Editorial, with eDMs, social media banners, Print Ads and show promotional material where needed, under the guidance from team members
• Opportunity to learn and develop advanced graphic design and motion design skillsets for use across TV broadcast and Social Media content

The Studio Operations Intern will be a part of the CNBC Studio technical production team in APAC that outputs daily live TV news programs watched by millions of viewers worldwide. You will be trained and guided by experienced Studio Directors to operate equipment in a studio and control room effectively. You will be able to experience and participate in both CNBC’s live and pre-recorded TV news programmes.

There may also be opportunities to participate in learning and development programs and events led by the NBCUniversal Early Careers team, including contributing to the Company’s diversity and inclusion initiatives.

• Setup studio ancillary equipment in preparation for daily live TV news production
• Perform live TV audio mixing using professional broadcast sound mixer
• Operate up to 8 robotic cameras and a Jib
• Work closely with Studio Directors and learn how to setup and conceptualize camera shots and angles
• Setup anchors, correspondents, reporters and guests with microphones and in-ear-monitors before they go on-air
• Learn to troubleshoot and perform basic maintenance of studio equipment 
• Pick up floor managing skills through observation of how Studio Directors manage studio floor operations – coordinating with talents, guests, studio equipment, relaying cues between talents on the floor and control room
• Collaborate and provide technical production support to News Editorial and Operations teams
• Opportunities to participate in CNBC outdoor broadcast news coverage and events, on ad-hoc basis, as requested

What do we expect from you?

Under the guidance of the Director of Housekeeping or any other authorized by the management, to ensure the highest standard of cleanliness of the guest rooms and associated areas to a clean, neat and well maintained standard as required by the hotel.

How your day looks like:

• Clean and service bedrooms, bathrooms and associated areas to the standard of hygiene and cleanliness required by the hotel.
• Re-sheet all rooms daily with clean linen, ensuring creases are removed; dust all furniture; fully clean bathrooms; replenish all guest supplies and stationery; vacuum all rooms thoroughly.
• Record all serviced rooms on duty phone, report and record any rooms that cannot be serviced
• Ensure that all VIP gifts are replenished daily.
• Ensuring that guest room flowers and plants are watered and replenished as required (if any).
• Dispose of all rubbish and dirty linen correctly.
• Ensure that all materials are used and stored correctly. Ensure that all equipment is maintained in a serviceable condition and report faults immediately.
• Create and maintain a personal respectful rapport with all guests. Deal with their requirements and enquiries. Handle guest complaints promptly and with thorough follow up, referring to others when necessary.
• Follow key signing procedures and take responsibility for assigned keys.
• Hand in all lost property to Assistant Housekeeper immediately and follow hotel policies and procedures.
• Assist in stocktaking as required.
• Assist in special cleaning projects as required.
• Ensure that the hotel linen is treated correctly in accordance with the Housekeeping standards.
• Ensure that all guest property is handled in an efficient and correct manner.
• Report any damage to bedding, curtains, blinds and soft furnishings to the Assistant Housekeeper.
• Report any shortage of linen, supplies or equipment to the Assistant Housekeeper.
• Undertake and complete any special projects, tasks or other reasonable request by your department head and/or Hotel Management.

How do I deliver this?

Tell it like it is- Authentic, honest, you mean it, sincere, true.

Have fun and make friends - fun, energetic, whimsical, upbeat, “wink", casual.

I've got your back- Accountable, responsible, makes up for own promises, knows how to take ownership, follows - thru, dependable.

Play to win - Original, cutting edge, new, "outside the box”; open to new possibilities, different.

Right here, right now - Attentive, detail-oriented, always focused, always in the moment, precise, owns the guest.

What do we expect from you?

Under the general guidance of the Operator Manager or any other authorized by the management, serve as the main point of contact for all guest requests and needs.  The Operator agent is responsible for answering all calls within three rings, recording guest’s needs, and ensuring an appropriate resolution.  The Operator agent must exhibit a professional, can do attitude while recognizing that customer satisfaction is of paramount importance.

How your day looks like?

• Have knowledge of Hotel, hotel staff, and hotel services, including the hours of operation for all departments involved in and in the surrounding areas: has a thorough knowledge of guestrooms including: location, views, amenities, features, types, etc.
• Able to give accurate directions and information regarding the immediate downtown and surrounding areas. Maintain and be familiar with a directory of information that contains, but is not limited to hotel and local information.
• Ensure guest satisfaction by performing such duties as attending to their requests and inquiries courteously and efficiently, and accepting changes or additions in work hours, which are necessary for the maintenance of uninterrupted service to hotel guests and patrons.
• Handle all guest comments, questions, complaints, requests and inquiries promptly and courteously, taking the necessary action steps and ensuring thorough follow through.
• Receive all internal and external calls in accordance of company standards.
• Telephone guests in accordance with their wake-up call requests, to prescribe standards, and to inform security of the guest does not answer their call.
• Manage and allocate guest requests.
• Enter guest requests into guest tracking system and maintain guest profiles.
• Input and keep updated guest messages within Property Management System.
• Ensure that guest names are used wherever possible.
• Ensure use of your own name wherever possible.
• Correctly take and place room service orders, ensuring that the order is repeated back to the guest as per the procedure.
• Undertake and complete any special projects, related tasks or reasonable requests when required by Management.
• Familiarize yourself with the guests needs and requirements in order to ensure an efficient and friendly service.
• Create and maintain a personal and respectful rapport with regular guests.
• Complete the required handover with the incoming shift.
• Keep updated and use all information/function boards accordingly.
• Record all equipment faults in the logbook and report to supervisor.
• Ensure that all incoming faxes/emails are marked with the guest’s name and room number and are delivered to the room promptly.
• Maintain and check telephone equipment daily and report any necessary faults.

        How do I deliver this?

• Tell it like it is- Authentic, honest, you mean it, sincere, true.
• Have fun and make friends - fun, energetic, whimsical, upbeat, “wink", casual.
• I've got your back- Accountable, responsible, makes up for own promises, knows how to take ownership, follows - thru, dependable.
• Play to win - Original, cutting edge, new, "outside the box”; open to new possibilities, different.

• Right here, right now - Attentive, detail-oriented, always focused, always in the moment, precise, owns the guest.

What do we expect from you?
Under the general guidance of the Reservation Supervisor or any other authorized by the management, handle all room reservation inquiries to the required standard, maintain accurate and complete records of all reservations, and take every opportunity to maximize revenue potential for the hotel through the upselling and increasing length of stay.
How your day looks like:
• Accountable for maximizing revenue by converting reservation inquiries in accordance with the hotel selling strategy and providing an excellent standard of customer service.
• To answer all incoming reservation inquiries, by telephone, or email, in a timely manner, to the agreed departmental standard, and wherever possible convert them into bookings.
• To be fully knowledgeable in the operation, functionality, and standards required in using Opera and TARS Systems.
• To adhere to the minimum rate / minimum stay selling strategies, as implemented by the revenue. team, whilst always attempting to gain the highest possible revenue advantage for the hotel
• To input reservations into the Opera reservation system, ensuring all details are accurate and complete in line with agreed departmental standards.
• To update any special requests and billing details in Opera.
• To provide polite and friendly responses to all incoming telephone inquiries.
• To be fully aware of the hotel’s facilities and pass the information on to the customers, and maximize hotel revenue by taking every opportunity to up-sell products and hotel services wherever possible.
• To process all inquiries and reservation confirmations on the same day as receipt.
(Cut off time daily: 4.30 pm)
• To maintain accurate filing systems for all correspondence within the department.
• To build a good rapport with customers / regular bookers on the telephone to encourage future loyalty and business opportunities.
• To identify potential sales leads for the sales team to develop future accounts.
• To be aware of the hotels’ financial targets and the contribution made by the reservations team in achieving those targets.
• To ensure a high degree of personal skills, accuracy and attention to detail, and a positive attitude.
• To perform as part of a team, assisting colleagues where necessary and carrying out relevant duties as requested by the Reservations Supervisor and Director of Revenue Management.

How do I deliver this?
Tell it like it is- Authentic, honest, you mean it, sincere, true.
Have fun and make friends - fun, energetic, whimsical, upbeat, “wink", casual.
I've got your back- Accountable, responsible, makes up for own promises, knows how to take ownership, follows - thru, dependable.
Play to win - Original, cutting edge, new, "outside the box”; open to new possibilities, different.
Right here, right now - Attentive, detail-oriented, always focused, always in the moment, precise, owns the guest.

What do we expect from you?

Under the general guidance of the Front Office Manager or any other authorized by the management, perform all duties connected with arriving and in-house guests, ensure that all our regular and VIP guests receive high quality, personalized service, an Engaging, Dynamic Guest Experience and maintain our guest recognition program.

How your day looks like?

• Actively welcome, greet and check guests in
• Inform guests with savvy knowledge of hotel, its services, the city, and local ‘happenings’
• Ensure all requests are dealt with accurately and they receive the appropriate service, attention and follow up
• Differentiate between guest types and handle them in the appropriate manner; guests with confirmed or claimed reservation, walk ins, VIP guests, groups, etc.
• Follow up on all arrivals using the prescribed procedure, modification of registration cards, special requests, rate changes, room changes and account inquiries, reservation inquiries
• Deal with all guest requests, accidents and/or thefts promptly, no later than within a 20 minutes response time, record all matters in Nuvola or hotel internal specific communicating system
• Update and maintain the reception hand over book, pass on all guest feedbacks to the Manager on duty so appropriate action may be taken
• Ensure guest privacy and security, any confidential guest information is not disclosed and processes are aligned with Mondrian Singapore Duxton confidentiality standards
• Ensure the correct procedure and policy standards are adhered to
• Ensure all necessary supplies are available for the front desk, manage par stock and order supplies
• Comply with hotel credit policy as it relates to cash payments; credit card payments; account to company; voucher payment; third party payment, international currency, etc.
• Encourage up-selling in order to maximize rates
• Ensure work areas are cleaned and maintained at all times

How do I deliver this?

• Tell it like it is- Authentic, honest, you mean it, sincere, true.
• Have fun and make friends - fun, energetic, whimsical, upbeat, “wink", casual.
• I've got your back- Accountable, responsible, makes up for own promises, knows how to take ownership, follows - thru, dependable.
• Play to win - Original, cutting edge, new, "outside the box”; open to new possibilities, different.
• Right here, right now - Attentive, detail-oriented, always focused, always in the moment, precise, owns the guest.

This Senior AI programmer is responsible for game elements not controlled by the player (ex: NPC/enemy actions and behaviours) that enrich the overall game experience.
 
Responsibilities:

• Collect, interpret and analyze the technical feasibility of AI specifications
• Analyze and determine if current AI functionalities in the game engine meet the project’s AI requirements
• Suggest technical improvements while designing and implementing new AI systems
• Collaborate with designers to discuss technical constraints and establish technical solutions for varying AI functionalities
• Propose technical innovations inspired by industry leaders
• Write clear and well structured C++ code while bearing in mind performance, maintenance and compatibility requirements
• Verify and validate that newly developed systems conform to the project’s AI goals without negatively affecting existing code

What do we expect from you?

Under the general guidance of the Front Office Manager, supervise and coordinate all Front Office related duties and participate in the clerical duties connected with arriving, departing and in-house guests, using the hotel Property Management System aligned with Mondrian Singapore Duxton Policies and Procedures.

How your day looks like?

• Handle all guest queries and requests
• Record all/any incidents that occur in the hotel, log and follow up with the Front Office Manager and/or Hotel Manager
• Ensure that all potential hazards are reported immediately, addressed and followed through to ensure issues rectified
• Know of all arrivals/departures and ensure guest names are used at all times
• Know the current availability situation at any given time, and also future availability
• Have complete knowledge of all hotel features and services including Food & Beverage outlets (menu, price range, promotions, opening hours), Business Center (facilities, charges), Spa/Gym (facilities, opening hours), etc
• Be familiar with all hotel room types, numbers, layout, locations, rates
• Be familiar with special packages, short & long-term promotions (hotel, outlets, spa), and pass on to Sales Department any possible leads which could develop into future business
• Know the hotel ethos to assist with site inspections when requested
• Manage upselling opportunities, email capture and other Front Office initiatives
• Drive core values to positively impact both Employee and Guest Satisfaction scores
• Represent and/or assist Front Office Manager in all necessary meetings, as required, to ensure effective inter-departmental communication
• Maintain the ethos, brand integrity, core values and operational standards to ensure all Front Office areas are well maintained
• Liaise with Front Office Manager on all issues/feedback raised in internal and external reports, including InnsQore and Sterling guest surveys
• Ensure all Front Office work areas (front and back of house) and equipment are clean and well maintained, and report defective materials/equipment to Front Office Manager
• Monitor pre-registered arrivals and ensure all no shows are checked out and charged
• Meet and welcome regular and VIP guests
• Ensure Front Door entrance is covered at all times and bell staff are posted
• Ensure guest privacy and security, respecting confidential information and 100% compliance with Mondrian Singapore Duxton confidentiality policy
• Ensure compliance with hotel credit policy and Standard Financial Procedures
• Undertake and complete any special projects, tasks or other reasonable request by Front Office and/or Hotel Manager, and be available for emergency call out

How do I deliver this?

• Tell it like it is- Authentic, honest, you mean it, sincere, true.
• Have fun and make friends - fun, energetic, whimsical, upbeat, “wink", casual.
• I've got your back- Accountable, responsible, makes up for own promises, knows how to take ownership, follows - thru, dependable.
• Play to win - Original, cutting edge, new, "outside the box”; open to new possibilities, different.
• Right here, right now - Attentive, detail-oriented, always focused, always in the moment, precise, owns the guest.

Responsibilities

Project Delivery

• Gather, analyze and formalize user’s business requirements and processes, evaluate on feasibility of implementation and manage scope of project.
• Prepare project documentation such as Requirement Specifications/Use Case Specifications etc Adhere to project scope, update requirement traceability matrix, inform and record out-of-scope issues.
• Develop technical design specification and translate technical design into process/program specification. Involve in the design review session.

• Analyse process/program specifications & translate specifications to program codes, conforming to program guidelines and programming best practices
• Make changes to configurable items, which include hardware, software, documentation, etc. It covers configuration management planning, configuration identification, configuration controls & audits
• Review unit test package and test results to ensure the quality of the program
• Lead the integration testing, system testing, User Acceptance Test (UAT) & implementation activities to fix the reported problems/bugs of the system to ensure the smooth execution of programs in the production environment 
• Investigate all reported problems/errors & initiate amendments & testing so that the system can operate correctly & efficiently
• Prepare & maintain up-to-date system documentation.  
• Analyse functional requirements to translate into application design using established design methodologies and guidelines
• Ensure codes comply with NCS security guidelines

Teamwork

• Lead and work with team members to ensure design and program codes conform to architecture and design standards, and that design satisfies functional and system requirements
• Lead and participate in requirements gathering; work with Business Analysts in reviewing and refining functional specifications
• Participate in peer reviews to improve project quality

• Lead and motivate a team of corporate secretary across different locations to ensure they meet their objectives.
• Responsible for all company secretarial matters relating to a portfolio of clients.
• The work includes incorporation of new companies, registration of branches and other entities, prepare resolutions and minutes of meetings, ensuring compliance with the requirements of the Singapore Companies Act and the provision of advisory services and also manage a portfolio of clients.
• Maintenance of statutory registers and submission of statutory returns to ACRA.

Summary of Responsibilities:

• Assign sufficient manning to cater for daily operational needs
• Planning of VIP arrivals and departures and ensuring operational efficiency
• Develop and maintain strong guest relationships to ensure guest loyalty
• Handle guest issues when needed 
• Meet, greet, rooming and service of all VIP guests 
• Plan and review rosters to ensure productivity goals are met
• Ensure LQA service standards are in practice as set by the hotel at all times
• Conduct audit checks on colleague’s service standards and ensure compliance with hotel standards
• Ensure operations are in order, guests assistance required is rendered accordingly and colleague’s service standards are met
• Consistently offer professional, engaging and friendly service
• Lead a Heartist® approach to guest experience/service with the team
• Responsible for all aspects of Guest Service and Guest Satisfaction that are generated and maintained in Fairmont Gold Lounge
• Monitor maintenance and development of the physical Fairmont Gold product
• Facilitate preventive maintenance program with housekeeping and engineering
• Daily compliance on hygiene and safety standards based on HACCP standards and ensure all checks and documentation are accurately recorded on a timely basis 
• Coordinate and lead the team on internal hygiene audits with Hygiene and Safety department personnel on a weekly basis
• Coordinate and lead the team in the yearly Haccp audit and ensure compliance and pass audit 
• Work with the Revenue Manager, Reservations Manager, Sales Manager and Front Office Manager to ensure strategies are in place to maximize revenue opportunities
• Track and Forecast daily, weekly and monthly Fairmont Gold occupancy levels and plan accordingly
• Planning, reviewing, training, monitoring, evaluation and counseling of employees
• Handling and investigation of guest requests/complaints 
• Counseling and disciplinary action for colleagues non-compliance with procedures and behavior
• Attend any department and operational meetings
• Ensure grooming standard set by the hotel at all times
• Ensure work areas are adequately stocked and inventory properly recorded 
• Ensure department compliance with safety and security procedures at all times