Roles & Responsibilities:

- Perform CAD-CAM Programming for 5-axis or 7-axis milling of moulds and jigs.

- Conduct specific checks on all programs throughout the manufuacturing process.

- Duly update and file documents in compliance with ISO9001.

- Coordinate with relevant parties to ensure that changes to specification, program, designs or material usage are identified and addressed at site level.

- Attend meeting and resolve technical issues with end users.

- Carry out any assignments as specified by Manager.

Position Overview: Join our dynamic team as a Consultant/Senior Consultant in Data & AI, where you'll spearhead transformative initiatives within leading financial institutions. This role offers a unique opportunity to drive innovation across technology, data, and AI, shaping the landscape of client projects and organizational strategies.

Key Responsibilities:

• Collaborate with managers and key stakeholders to ensure the successful execution of client initiatives, with a focus on conceptualizing, designing, and implementing data-driven solutions.
• Leverage your expertise to innovate, build, and maintain robust data solutions that address business challenges, including reviewing data requirements and ensuring master data integrity.
• Design and maintain robust data architecture to support organizational data needs. Ensure alignment of data models and architectures with business requirements.
• Identify areas for data quality enhancement and implement strategies to resolve data quality issues, working closely with program/project managers and subject matter experts (SMEs).
• Design and implement enterprise data governance strategies, implement data security measures including encryption, masking, and authorization methods, to safeguard sensitive information.
• Provide valuable data insights to business and functional teams, recommending enhancements to data consolidation and streamlining data collection and reporting processes through automation.

Job Description:

• Accounting data entry, billing, and invoicing
• Accounts Payable/Receivable
• Follow up on debtor payment
• Assist with customer phone & email enquiry
• Filing of documents
• Knowledge in full set of Accounts added advantage

Job Requirements:

• Minimum 2 years of working experience preferred
• 5.5 day work week, alternate Saturday off

Assurity Trusted Solutions (ATS) is a wholly owned subsidiary of the Government Technology Agency (GovTech). As a Trusted Partner over the last decade, ATS offers a comprehensive suite of products and services ranging from infrastructure and operational services, authentication services, governance and assurance services as well as managed processes. In a dynamic digital and cyber landscape, where trust & collaboration are key, ATS continues to drive mutually beneficial business outcomes through collaboration with GovTech, government agencies and commercial partners to mitigate cyber risks and bolster security postures.

We are looking for an experienced Digital Business Analyst who is familiar with CSM platform or ServiceNow!

As a Digital Business Analyst, you shall be involved in a range of tasks including but not limited to the following:

• partner with the Product / Business teams to identify, analyze, and document requirements human-centric, visual methods such as process mapping and service journeys, and develop the appropriate business case respectively;
• work with cross-functional teams to translate requirements into user stories, functional specifications, and acceptance criteria;
• evaluate and recommend suitable technology while aligning with GovTech's technology directions (such as cloud-based, enterprise architecture and modernization of legacy systems, adoption of SG Tech Stack, etc.);
• dentify and adopt the appropriate development methodology (e.g. Agile or Waterfall) in an Outsourced, Co-Sourced or In-house development environment or a combination of such environments;
• ensure system or product readiness for smooth deployment, adoption and operations;
• analyze impacts of requested changes and propose improvements to continuously address changing business needs, and work with the respective support teams to understand and address technical problems (in the Operations & Maintenance phase); and
• perform any other related tasks / duties as and when assigned to support the smooth business operations of GovTech.

To succeed in this role, you will ideally have:

• prior working experience in IT business analysis, application solutioning design and testing;
• participated in at least one full software or product development cycle, preferably using Agile Methodology;
• excellent written and verbal communication skills and ability to influence and communicate effectively with non-technical audience and Senior Management;
• strong analytical and problem-solving skills with the ability to interpret and analyze data effectively; and
• good communication and interpersonal skills with the ability to work by oneself as well as collaboratively in a team environment and effectively communicate findings and insights.

1. Additional skills and knowledge preferred:

(i) 2 years working on ServiceNow ITSM / CSM platforms;

(ii) a proactive attitude towards taking on new challenges and responsibilities;

(iii) eagerness to learn with the ability to adapt to new environments and learn quickly; and

(iv) meticulous attention to details with the ability to work with complex data and information.

• Annual Leave Benefits with additional perks such as Family Care and Birthday Leave.
• We promote a learning culture and encourage you to grow and learn.
• A competency framework is in place to help you grow your career with us.
• Contract Staff enjoys the same benefits as Permanent Employees.
• We have flexible working hours with hybrid working arrangements.

Statement Of Purpose (Overall Purpose of Job)

To provide financial reporting and other duties.

Major Duties & Responsibilities

(A) Specific :

• Handle full set of account and prepare monthly management report on time.
• Review the work of accounts assistant and provide guidance for them.
• Manage the company cash flow by monitoring on the account receivable collection and liaising with the customers.
• Preparation of budget forecast for the company.
• Ensure that all the statutory and tax requirements for the company are met by liaising with various external parties such as auditors and tax agent.

(B) General :

• Ad-hoc reporting and analysis.
• Other duties as assigned.

(C) Safety:

• To follow the safety procedures, rules and regulations and eliminate or reduce hazard at the work place.

Job Requirements

(A) Education, Qualifications & Special Training :

• Diploma/Degree in Accountancy/ ACCA.

(B) Knowledge & Skills :

• Proficient in Microsoft office and good communication skill.
• Proactive, committed and good team plater with effective inter-personal skills.

(C ) Experience :

• Minimum 3 years financial related experience.

Sales and Marketing Assistant Responsibilities: in an air conditioning company, typically involves supporting the sales and marketing team in promoting the company's products and services, as well as assisting in customer acquisition and retention.

Customer Engagement: Responding to customer inquiries via phone, email, or in person.
Assisting customers in selecting suitable air conditioning systems based on their needs and budgets.
Providing product details, pricing, and installation options.

Quotations and Proposals: Preparing and issuing quotations, proposals, and sales contracts.
Following up with potential and existing clients to close sales.

Order Processing: Coordinating order processing, including confirming orders and scheduling deliveries or installations.
Ensuring proper documentation for each transaction.

Sales Reporting: Recording daily sales activities and preparing sales performance reports for management.
Maintaining a database of leads, prospects, and customers.
Marketing Responsibilities:

Marketing Campaigns: Assisting in the development and execution of marketing campaigns to promote air conditioning services and products.
Coordinating with the team to create marketing materials (flyers, brochures, digital content).

Social Media and Digital Marketing: Managing the company’s social media accounts by posting updates, promotions, and engaging content.
Assisting in running paid advertisements (e.g., Google Ads, Facebook Ads).

Event Coordination: Organizing or assisting in trade shows, promotional events, or customer engagement activities.
Setting up booths and preparing materials for exhibitions or fairs.

Market Research: Conduct research to identify new markets, customer preferences, and industry trends.
Analyzing competitors’ products, pricing, and marketing strategies.

Content Creation: Writing and editing blog posts, email campaigns, or newsletters.
Collaborating with designers or agencies to produce creative visuals.
Customer Relationship Management:

Customer Feedback: Gathering and analyzing customer feedback to improve products and services.
Ensuring customer satisfaction through consistent follow-ups and addressing complaints.

CRM System Management: Updating customer details and interactions in the company’s CRM system.
Coordination with Other Teams:

Liaising with Technicians: Coordinating with the technical team to schedule installations or service calls.
Ensuring customers are informed of timelines and processes.

Inventory Support: Assisting in tracking available stock and ensuring products are ready for sale or delivery.
Other General Duties:

Administrative Support: Assisting the sales and marketing team with clerical tasks, such as data entry and filing.

Performance Tracking: Helping monitor the effectiveness of sales and marketing strategies and provide suggestions for improvement.

Grounded in a talent-centric mindset, Maker Lab is a marketing agency designed to build decentralised technology-led agency teams, rooted in collaboration with clients from the ground up. Maker Lab’s cross-functional teams of multidisciplinary specialists are embedded into client teams across digital marketing competencies — from measurement & analytics to content production.

Senior Growth Marketing Specialist (CRM & Mobile)

Maker Lab is looking for a dynamic individual to join an exciting project we’ve embarked on with our technology client. Our client's brand is complex, innovative and paving the way for creative avenues to revolutionalise the payment industry in unconventional ways. 

As a Senior Growth Marketing Specialist,  you will develop user insights, understand ideal consumer journeys,  and build scalable communication avenues through the use of CRM and Mobile technology, and further enhance our growth strategy. This role focuses on providing you with a breadth of exposure across all marketing functions while developing expertise in growth marketing. 

Role: 

• Manage a scalable marketing communications platform through strategic and data-led CRM programmes and product feature roll-outs.
• Plan and develop a content calendar (push notifications, email, in-app) on a monthly basis, including managing a process to intake content suggestions from internal stakeholders (e.g., feature teams, marketing teams).
• Be the project manager and collaborate with internal teams on content creation, including message positioning and strings, asset creation, target group development and engineering requirements. 
• Own the end-to-end process from inception to deployment for push notifications emails and in-app communications. 
• Deployment management includes setting up messages in scripts to be uploaded, creating target lists, QA testing all communications through pre-production channels, and scheduling final communication pushes. 
• Report back on performance, including click-through rates, down-funnel metrics impact. Work with the analytics team on reporting KPIs. 
• Effectively maintain expectations with stakeholders and meet key deadlines.

You:

• BA/BS degree, or in lieu of degree, relevant work experience.
• 6+ years of email, push notification and in-app marketing, CRM, or marketing campaign management experience.
• Experience working in high-growth, technology-led matrix organisations, ideally with some fintech exposure.
• Experience with mobile app and growth marketing/hacking desired.
• Experience with CRM marketing technology preferred.
• Previous experience in using SQL for growth and marketing analytics.
• Able to clearly coordinate and provide information to the cross-functional teams.
• Data-driven, being able to convert data into high value business decisions and campaign optimisations.
• A critical thinker who uses logic and reasoning to identify the strengths and weaknesses of alternative solutions, conclusions or approaches to problems.
• Able to independently start projects and is agile and able to learn and quickly adapt to changes. 
• Proven ability to balance multiple priorities and strong attention to detail.
• Exceptional analytical, project and stakeholder management skills.
• Copywriting skills are desired. 
• Exceptional verbal and written English communications and presentations skills and, ideally, fluent in another Asian language to support with the projects spanning across JAPAC.

Please note: due to the high volume of applications, only successful candidates will be contacted with a follow-up introduction email.  If you do not receive an email from Maker Lab, your application has been unsuccessful this time around. Look out for future roles! By submitting your application, you consent to the collection, use and disclosure of your data by the Maker Lab team for the purposes of your application. Where your application contains personal data of third parties, you confirm that you have obtained all necessary consents to provide the Maker Lab team with such personal data and that we may collect, use and/or disclose such data in accordance with the Personal Data Protection Act 2012.

Assurity Trusted Solutions (ATS) is a wholly owned subsidiary of the Government Technology Agency (GovTech). As a Trusted Partner over the last decade, ATS offers a comprehensive suite of products and services ranging from infrastructure and operational services, authentication services, governance and assurance services, as well as managed processes. In a dynamic digital and cyber landscape, where trust & collaboration are key, ATS continues to drive mutually beneficial business outcomes through collaboration with GovTech, government agencies, and commercial partners to mitigate cyber risks and bolster security postures.

We are looking for a Senior DevOps Engineer to join our innovative team!

Responsibilities:

• Instituting and promoting continuous integration/delivery practices within the development team
• Working with hosting and/or cloud providers to set up application environments and enable smooth and efficient application deployments
• Developing scripts and making use of continuous integration tools to automate build, software release, and application deployment
• Provisioning and managing servers, virtual machines, application containers, software licenses and other related resources for the development team
• Conduct system level security scans, harden system and application platform
• Manage the operations of cloud infrastructure and application services in production environment.
• Ensuring infrastructure and services meet compliance standards (e.g., CIS Benchmarks, NIST frameworks) while driving automation, standardization, and best practices.
• Documenting implementation and maintaining technical documentation to ensure clarity and consistency for future reference

• Passion for automation, standardisation, compliance and best practices
• Familiarity with Python, ELK, Docker, NGINX, Grafana, and Kubernetes.
• Experience with configuration management tools (Terraform, Ansible, etc).
• Experience with common AWS resources (Load balancers, CloudFront, EKS, ECS, Security Hub, etc).
• Experience with relevant CI tools/technologies, such as TeamCity, Github, Gitlab
• Experience with system administration and scripting on Unix, Linux and Windows environments
• Comfortable with Agile methodologies and working closely with Agile development teams
• Experience with implementing cost-optimization strategies through cloud-native best practices will be an added advantage.
• Degree in Computer Science, Computer Engineering, Information Technology, or related disciplines
• Minimum of 3 years’ experience in similar role
• Relevant industry certifications (e.g. Red Hat Certified Engineer, CKA) will be an added advantage
• Ideally someone who has managed production system and with best practice and compliance in mind. 

Join us and discover a meaningful and exciting career with Assurity Trusted Solutions!

The remuneration package will commensurate with your qualifications and experience. Interested applicants, please click "Apply Now".

We thank you for your interest and please note that only shortlisted candidates will be notified.

By submitting your application, you agree that your personal data may be collected, used and disclosed by Assurity Trusted Solutions Pte. Ltd. (ATS), GovTech and their service providers and agents in accordance with ATS’s privacy statement which can be found at: https://www.assurity.sg/privacy.html or such other successor site.

Benefits

• A wholly-owned subsidiary of GovTech.
• We promote a learning culture and encourage you to grow and learn.
• A competency framework is in place to help you grow your career with us.

Responsibility

· Provide IT support and perform initial troubleshooting or escalate to our outsourced IT specialists for complicated cases, or provide alternatives to resolves the cases.

· Support HQ and project sites regarding IT-related issues.

· Monitor and maintain in-house networks and servers.

· Manage and maintain computer hardware and software systems, Inventory, and deployment to users.

· Upgrade, install and configure new hardware and software to meet company objectives.

· Create user accounts and set up email accounts for new staff.

· Perform diagnostic tests and debugging procedures to optimize computer systems.

· Document processes, as well as backing up and archiving data.

· Develop data retrieval and recovery procedures.

· Perform any ad-hoc assignment as instructed by superiors.

Requirements

· ITE, Diploma or Higher qualification in computer science, information technology, information systems, or related fields.

· Preferable with at least 1-2 years of relevant working experience in a similar role.

· Responsible, meticulous, fast learner.

Key Responsibilities

• Develop new procedures and Best Known Methods (BKMs) to service new products. Contribute to the FMECA process.
• Participate in or own first chamber Build & Test in Apps lab. Solve issues, or work with Engineering to address issues identified. Work with Manufacturing to develop procedures and participate (if required) on New Product final test
• Partner with Quality & Reliability (Q&R) group to review and address Top Field Issues. Participate in or own CAPA process. Conduct or facilitate Failure Analysis (FA) if needed
• Develop and document procedures to install (start-up), retrofit and maintain the product (Technical Product Manuals)
• Develop new procedures, Customer Engineering Notices (CENs), Internal Service Bulletins (ISBs) and troubleshooting guides as required
• Collect process and qualification data to create product Best Known Methods (BKMs)
• Develop initial training package for new products and work with Global Technical Training (GTT) to develop training class. Train Customer Engineers (CEs), Process Engineers (PSEs) and Technical Product Support (TPS) assigned to customers who will receive ELS Shipments, prior to shipping
• Identify new parts that require to be stocked by AGS and work with them to ensure parts are stocked in correct locations

Requirements:

• Master's or Bachelor’s degree in engineering or higher qualifications
• 4 - 7 years of semiconductor equipment experiences
• Prior experience with PVD or CVD or Wet Cleans chamber highly desirable
• Experience with Metrology tools a plus
• Ability to commit to some travelling requirements

Statement Of Purpose (Overall Purpose of Job)

To provide and assist in management & financial reporting.

Major Duties & Responsibilities

(A) Specific :

• Ensure timely, accurate month-end closing and financial reporting to Management
• Responsible for accounting processes and tasks (i.e.: AP & AR process, GL, account reconciliation, etc.).
• Ensure reporting integrity and compliance with FRS.
• Review and analyze monthly financial performances and key performance indicators.
• Coordinate and liaise with external parties like external auditors, tax agents, corporate secretarial agents, and local tax and government authorities where required
• Support forecasting and budgeting exercises.
• Review and analyze actual, forecast, and budget.
• Support and ensure compliance with all finance filing requirements, tax filing requirements (GST/CIT), audits, procedures, and forms both statutory and internal.
• Assist in new processes and system implementation when required.

(B) General :

• Ad-hoc reporting and analysis.
• Other duties as assigned.

(C) Safety:

• Be aware of the Occupational health and Safety Policy.
• Follow the Company safety procedures, rules, and regulations.
• Eliminate or reduce hazards at the workplace.

Job Requirements

(A) Education, Qualifications & Special Training:

• Minimum Degree in Accountancy, ACCA / CPA / CA.
• Job holders without the above qualification but with relevant experience would be considered.

(B) Knowledge & Skills:

• Good knowledge of Financial Reporting Standards (FRS).
• Possesses strong analytical skills.
• Proactive, committed, and good team player with effective interpersonal skills.
• Proficient in Excel.

(C) Experience:

• Minimum 3 years financial related experiences.
• Preferably with experience in construction industry.

Accountant cum Administrative Looking for a candidate suitable for the position and Job scope typically involves a mix of financial and administrative duties. Here's an overview of responsibilities that could fall under this role: Accounting Duties:

Bookkeeping: Maintaining accurate financial records of daily transactions (sales, purchases, receipts, payments).
Invoicing: Generating and managing customer invoices and ensuring timely payments.
Payroll Processing: Calculating and processing employee salaries, overtime, and benefits.
Accounts Payable and Receivable: Monitor and manage vendor payment schedules and follow up on outstanding customer payments.
Financial Reporting: Preparing monthly, quarterly, and annual financial statements and reports for management.
Budgeting: Assisting in creating budgets and tracking expenses to ensure cost control.
Tax Compliance: Ensuring timely submission of tax returns (e.g., corporate taxes) and managing other statutory compliance.
Audit Support: Coordinating with external auditors and preparing necessary documentation during audits.

Administrative Duties:

Office Administration: Manage office supplies, maintain equipment, and maintain a neat workspace.
Scheduling: Coordinating appointments and schedules for technicians, engineers, and management.
Document Management: Maintaining company records, contracts, and important documents.
Customer Service Support: Handling customer inquiries, complaints, and follow-ups.
Procurement Support: Assisting in sourcing and purchasing materials required for projects or maintenance work.
Staff Coordination: Managing employee records, attendance, and leave applications.
Liaison Work: Communicating with external vendors, suppliers, and service providers.
Reporting: Prepare and submit regular reports on office operations and financial health to management.
Additional Responsibilities Specific to an Aircon Company:
Service Records Management: Maintaining records of equipment servicing schedules, warranties, and maintenance logs.
Quotations and Estimates: Preparing cost estimates and quotations for air conditioning installations and repairs.
Coordination with Technicians: Scheduling and dispatching technicians for repair and installation work.
Warranty Claims: Assisting customers with warranty claims and liaising with manufacturers if needed.
Inventory Management: Keeping track of spare parts and equipment stock.

Assurity Trusted Solutions (ATS) is a wholly owned subsidiary of the Government Technology Agency (GovTech). As a Trusted Partner over the last decade, ATS offers a comprehensive suite of products and services ranging from infrastructure and operational services, authentication services, governance and assurance services as well as managed processes. In today's rapidly evolving digital landscape, trust and collaboration are essential in mitigating cyber risks and enhancing security.

We are looking for a dedicated Cloud Infrastructure Engineer (Network Specialist) to join our dynamic team! This role is critical for designing, implementing, and managing cloud network infrastructures that support our business objectives.

A brief summary of your job responsibility:

• Implement, operate and manage service-wide network infrastructure systems and services.
• Configure and troubleshoot network devices, including routers, switches, firewalls, and wireless access points / controller.
• Perform regular maintenance and/or patching to ensure the security, efficiency, and reliability of the network infrastructure.
• Prepare detailed documentation and reports for network configurations, processes, and service records.
• Work with the operations leads in ensuring the smooth operations management and enhancement of the service-wide network infrastructure systems and services.
• Work with the Agency stakeholders, service counterparts, operations leads and vendors in ensuring the smooth delivery of services and in meeting the SLA (Service Level Agreement) for the service-wide network infrastructure and services.
• Work with the service counterparts and participate in the matters related to procurement, asset management and audit of the service-wide network infrastructure and services.
• Perform network automation, i.e. capturing user requests from portal, to triggering workflow and implementing backend changes such as routers, firewalls, switches, etc.
• Overseeing all stages of network automation including prototyping, design, development, testing, releases and post support, including continuous enhancements.
• Develop and review the codes (e.g. in HTML, JavaScript, JSON, Python, etc) to ensure feature releases or enhancements are well-tested and ready for production.

To succeed in this role, you will ideally have:

• Minimum 5 years of relevant experience in network operations / implementation role
• Proven expertise in network switching and routing
• Strong understanding and hands-on experience in TCP/IP, NAT, QoS, Spanning-tree, Trunking, Dynamic routing (OSPF, BGP)
• Highly proficient with hands-on experience in one of the following network areas: DNS / DNSSEC, Proxy, VXLAN / Data Centre Network, MPLS / IPSec VPN / WAN / SD-WAN
• Proficient in configuring and managing firewalls (e.g. Palo Alto, Checkpoint, Cisco Firepower) and/or network load balancers
• Working experience in programming in Python, Ruby, Javascript, Powershell, Bash or Batch scripting is an added advantage.
• Experience in deploying and managing IT infrastructure systems with configuration management tools such as Ansible, Chef or Puppet
• Good problem-solving and analytical skills
• Excellent time management skill and able to work independently in a fast-paced setting
• Good communication skills and keen to learn new technologies
• Candidates who possess industry certifications such as CCNA, CompTIA Network+, JNCIA-Junos, Palo Alto Networks Certified Network Security Administrator
• Experience with network monitoring tools and network management software
• Familiar with cloud networking and virtual environments
• Preferably familiar with Government ICT environment and/or with experience in hosting environments
• Experience in implementing and/or managing large scale enterprise data centre networks that contained minimally 1000 network points
• Experience in implementing and/or managing a WAN consisting of minimally 10 sites
• Experience in setting up Wi-Fi solutions, including AP and controller configurations

Join us to build a meaningful career with Assurity Trusted Solutions, where your talent and expertise will make a significant impact!

The remuneration package will be commensurate with your qualifications and experience. Interested applicants, please click "Apply Now".

We appreciate your interest in our company, and please note that only shortlisted candidates will be notified.

By submitting your application, you agree that your personal data may be collected, used, and disclosed by Assurity Trusted Solutions Pte. Ltd. (ATS), GovTech and their service providers and agents in accordance with ATS’s privacy statement which can be found at: https://www.assurity.sg/privacy.html or such other successor site.

• A wholly-owned subsidiary of GovTech.
• We promote a learning culture and encourage you to grow and learn.
• A competency framework is in place to help you grow your career with us.
• Annual Leave Benefits with additional perks such as Family Care and Birthday Leave.
• Contract Staff enjoys the same benefits as Permanent Employees.

Proficio is an award-winning managed detection and response (MDR) services provider. We provide 24/7 security monitoring, investigation, alerting and response services to organizations in healthcare, financial services, manufacturing, retail and other industries. Proficio has been highlighted in Gartner’s Market Guide for Managed Detection and Response Services for the last three consecutive years. We have a track record of innovation. Proficio invented the concept of SOC-as-a-Service. We were the first MSSP to provide automated response services and the first in our space to provide a risk scoring dashboard.

 Our typical client is a medium to large-sized organization that lacks the in-house resources to address the challenges of a rapidly changing threat landscape. The difficulty of hiring and retaining cybersecurity professionals are widely understood but our prospective clients also struggle to effectively harness technology and build hardened processes.

 While Proficio has developed a unified service delivery platform designed to meet the needs of the most demanding clients, what sets us apart is the quality and passion of our people. We believe the SOC of the Future will meld the creativity of human intelligence with the power of advanced technologies like AI.

SUMMARY

The SIEM Infrastructure Engineer reports to our SIEM Infrastructure Engineering Manager and handles production support and onboarding for our Elastic SIEM global customer instances. We are hiring customer-facing entry and mid-level individuals for this team who will be able to organize and drive multiple customer implementations and maintenance scenarios at once.  This is a position for a tech-savvy individual so we expect the majority of the work to be done remotely with customer interaction mainly being telephonic, email or video and occasional customer site visits.

• Our SIEM Infrastructure Engineers are security problem solvers!  They look at the SIEM Infrastructure and think “problem,” first, “tool set” second.  We are tasked today with utilizing the Elastic SIEM to enhance our customers’ security, but we see other products on the horizon.  We seek a security minded professional who is creative with their problem-solving skills, adaptable with their tool sets, but also proficient today in the Elastic SIEM product. 
• Ability to work in a team:  Our US SIEM Infrastructure Engineers do not work in a silo!  They are in front of our customers before and after the sales helping to determine needs, find solutions, and outline work to be done.  They are supported by a global team of Elastic Stack Architects, Admins and Developers who also execute and support the Elastic implementations we envision.  We seek individuals who are able to work in a global team and pass work from shift to shift as needs require. Lone wolves are not allowed!
• Ability to work independently:  This is a hybrid position that services customers across the globe.  Our staff works both remotely and in office for client meetings and presentations.
• We are doing great things!  We want enthusiastic Elastic SIEM professionals who can share our passion with customers.  Strong communication skills prior to contract execution will ensure our customers know exactly what to expect during the onboarding process.  Continuous relationship building throughout the implementation and maintenance phase will ensure our customers are receiving our best in class service for their cybersecurity needs!

• The nitty gritty:  1-2+ years hands on experience in engineering and supporting a large scale Elastic Stack environment; strong event logging solutions for large corporations is preferred; experienced with multiple security platform administration or engineering within large-scale or global enterprises combined; understanding of Network Firewalls, Load-balancers, and complex network designs; good understanding of Unix/Linux and Windows operating systems, good command on Python, Perl, SQL, Regex and Shell scripting is preferred.
• Specific work history should include knowledge in Terraform, Kubernetes, AWS, and Elasticsearch
• Clear understanding of Elastic's data onboarding process and CIM mapping.
• Ability to define and clearly express work required to customers.
• Ensure security, availability, and confidentiality of all sensitive data collected, processed, or stored by this position

• Opportunity to work in a progressive organization with structured training and roadmap for success

• Health benefits, lunches, gym reimbursement, and fun events for our Singapore staff!
• Experience in one of the hottest IT industries today

Proficio is an EOE employer.

Proficio collects certain personal information upon your submission of an application for an open position. More information is available about your consumer rights and our privacy policy at www.proficio.com/privacypolicy

Statement Of Purpose (Overall Purpose of Job)

To be ISO-Team representative as a Project Supervisor to manage and supervise the project at site.

Major Duties & Responsibilities

(A) Specific :

• Supervise and manage project (R&R / NRP) works.
• Liaise and coordinate with Clients, Consultants, and Vendors on all project matters.
• Be a lead contact point for any and all matters specific to the Clients for the projects that you are in charge of.
• Build and maintain strong, long-lasting client relationships and meet Client’s satisfaction.
• Plan all activities to ensure that it is adequate for Clients, products, and system conformance.
• Engage and oversee all project work to ensure successful completion as well as hand over to the Clients.

(B) General :

• Prepare and submit necessary report(s) as required by Clients.
• Maintain all the documentation for the projects.
• Work with other departments as well as to supervise the project works.
• Other duties as assigned.

(C) Safety :

• Follow the safety procedures, rules, and regulations and eliminate or reduce hazards at the workplace.

Job Requirements

(A) Education, Qualifications & Special Training :

• Diploma or Nitec in Building / Certificate in Civil & Structural Engineering or related field.
• Job holders without the above qualification but with relevant experience would be considered.

(B) Knowledge & Skills :

• Good communication skills (verbal and written).
• PC literate and knowledgeable in MS Office (MS Word, MS Excel, and MS Project)
• Positive and good working attitude, self-motivated, and able to work independently.
• A good team player and willing to be stationed at the site office.
• Possess a Singapore Class 3 driving license.

(C) Experience :

• Preferably 2 years working experience in Building Construction Industry.

As a Security Officer, you’ll be implementing safety and security policies in accordance with IHG standards – emphasizing to remain alert at all times to team members. By allowing guests to feel safe and that their safety is not being compromised, it would encourage them to repeat visits to our hotel.

A little taste of your day-to-day

Every day is different, but you’ll mostly be:

• Reporting to Manager all hotel property deficiencies and safety or security hazards
• Checking control access points as assigned to ensure no unauthorized entry
• Maintaining keen vigilance at colleague entrance where colleagues, casual labours and visitors check in
• Doing patrolling on guest floors, heart of house and check entry and exit points
• Ensuring all operating procedures are adhered to
• Monitoring CCTV cameras
• Arranging Night Transport requests for colleagues
• Responding to emergencies as a member of CERT / Certified First Aider
• Familiar with fire / work place safety procedure guided by hotel’s emergency plan in any case of fire outbreak
• Escorting VIPs and dignitaries
• Engaging with guest confidently & appropriately
• Staying alert and observe for any unusual packages, guests or vehicles to advise superior

What we need from you

• A minimum qualification in GCE O levels
• At least 1 year of relevant work experience
• Possess a valid security officer licence
• Able to work rotating 12 hours shift over weekends and public holidays
• Proactive and have an eye for details
• Able to stay alert & professional at all times

What you can expect from us

We give our people everything they need to succeed. From a competitive salary that rewards all your hard work to a wide range of benefits designed to help you live your best work life – including a full uniform, impressive room discounts and some of the best training in the business.

Our mission is to welcome everyone and create inclusive teams where we celebrate difference and encourage colleagues to bring their whole selves to work. IHG Hotels & Resorts provides equal employment opportunities to applicants and employees without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, or disability. We promote a culture of trust, support, and acceptance. Always welcoming different backgrounds, experiences, and perspectives.

IHG gives every member of the team the room they need to belong, grow and make a difference in a collaborative environment. We know that to work well, we need to feel well – both inside and outside of work – and through our myWellbeing framework, we are committed to supporting wellbeing in your health, lifestyle, and workplace.

So, join us and you’ll become part of our ever-growing global family.

As Technician, you’ll be assisting the Shift Engineer or Assistant Chief Engineer in managing the engineering/maintenance of your hotel and ensure the safety and comfort of hotel guests and team members.

A little taste of your day-to-day

Every day is different, but you’ll mostly be:

• Assisting the Shift Engineer with the design of a preventative maintenance program
• Carrying out minor repairs at guest rooms or public areas
• Responding to requests from departments regarding minor maintenance issues throughout the day
• Liaising directly with departments regarding the completion of work orders and prioritize in order of guest satisfaction
• Completing work orders assigned by the Shift Engineer or Chief Engineer
• Conducting daily inspection and rectification of all public areas
• Ensuring pool chemical level is in accordance with legislative requirements and surrounding areas are maintained to standards established
• Handling duties as an Emergency Respond team member during fire, Bomb-threats and any emergency cases in the hotel

What we need from you

• A minimum Professional Certificate/ NiTEC/ Diploma in Engineering
• At least 1 years of relevant work experience
• Able to commit rotating working shift hours - Morning, Afternoon and Night Shift (5 days work week, 9.5hours per shift including 45 minutes meal break) over weekends and public holidays
• Proactive and have an eye for details
• Self-motivated and hardworking individual
• Team player who works effectively in a team environment

What you can expect from us

We give our people everything they need to succeed. From a competitive salary that rewards all your hard work to a wide range of benefits designed to help you live your best work life – including a full uniform, impressive room discounts and some of the best training in the business.

Our mission is to welcome everyone and create inclusive teams where we celebrate difference and encourage colleagues to bring their whole selves to work. IHG Hotels & Resorts provides equal employment opportunities to applicants and employees without regard to race, color, religion, gender, sexual orientation, gender identity, national origin, protected veteran status, or disability. We promote a culture of trust, support, and acceptance. Always welcoming different backgrounds, experiences, and perspectives.

IHG gives every member of the team the room they need to belong, grow and make a difference in a collaborative environment. We know that to work well, we need to feel well – both inside and outside of work – and through our myWellbeing framework, we are committed to supporting wellbeing in your health, lifestyle, and workplace.

So, join us and you’ll become part of our ever-growing global family.

As a Guest Services Officer, you’ll deliver exceptional service to guests through excellent service and answering their enquiries that exceeds their expectations. You’ll also create the warm atmosphere that makes our guests feel at home in any location.

A little taste of your day-to-day

Every day is different, but you’ll mostly be:

• Maintaining cashier float, ensure accurate daily report of money received and performs audit balances in accordance to accounting policies and procedures
• Maintaining intimate knowledge of departmental standards and procedures
• Assisting with hotel guest’s check in swiftly and efficiently
• Ensuring all billings are accurate
• Greeting guests in a friendly and helpful manner and attempts to learn and use guest’s name at every opportunity
• Carrying out hotel guest’s personal and travellers checks transactions and assisting with currency exchange
• Taking ownership and attending to guest’s request of using the service of safety box at all times
• Ensuring all policies and procedures are aligned to OH&S guidelines
• Be aware of duty of care and adhere to occupational, health and safety legislation, policies and procedures
• Be familiar with property safety, first aid and fire and emergency procedures and operate equipment safely and sensibly
• Logging security incidents and accidents in accordance with hotel requirements
• When on night shift, checking night report, preparing the morning report and preparing all necessary forms for the following day’s guest arrivals
• Be aware of all special promotion procedures and registers and rooms all arrivals according to the hotel’s established procedures
• Upselling of Hotel product or services (sales incentives will be provided)

What we need from you

• A minimum qualification in GCE O levels
• At least 1 year of relevant work experience in a hotel front office environment
• Be quick witted and able to adapt in a fast pace environment
• Possess a pleasant personality and have strong interpersonal skills
• Able to commit rotating working shift hours - Morning, Afternoon and Night Shift (5 days work week, 9.5hours per shift including 45 minutes meal break) over weekends and public holidays

What you can expect from us

We give our people everything they need to succeed. From a competitive salary that rewards all your hard work to a wide range of benefits designed to help you live your best work life – including a full uniform, impressive room discounts and some of the best training in the business.

Our mission is to welcome everyone and create inclusive teams where we celebrate difference and encourage colleagues to bring their whole selves to work. IHG Hotels & Resorts provides equal employment opportunities to applicants and employees without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, or disability. We promote a culture of trust, support, and acceptance. Always welcoming different backgrounds, experiences, and perspectives.

IHG gives every member of the team the room they need to belong, grow and make a difference in a collaborative environment. We know that to work well, we need to feel well – both inside and outside of work – and through our myWellbeing framework, we are committed to supporting wellbeing in your health, lifestyle, and workplace.

So, join us and you’ll become part of our ever-growing global family.

As a Call Centre & Reservations Agent, you’ll deliver exceptional guest experiences by handling hotel guest inquiries and room bookings through phone calls or emails promptly.

A little taste of your day-to-day

Every day is different, but you’ll mostly be:

• Assisting hotel guests in making hotel reservations, modifying or cancelling room bookings
• Processing hotel room reservations through various channels such as phone, email and online platforms etc
• Addressing guest concerns and providing information about hotel services, amenities and policies
• Upselling of additional services such as dining options, room upgrades etc
• Handling all internal and external guest enquiries promptly with minimal delay, directing them to the correct parties with which they wish to speak to and provide information where necessary
• Positively deal with and learn from customers’ complaints and comments with follow-up and feedback to the related Call Centre Manager / Duty Manager
• Follow-up with guests to ensure satisfaction with problem resolution (service recovery)
• Ensuring all guest requests and queries are responded to promptly and effectively
• Handling and delivering all messages in a private and confidential manner, ensuring privacy for guests and ensure that the messages are received and delivered clearly, accurately and in a timely manner
• Coordinating with relevant departments to ensure guest request is followed-up and ensures follow-up procedures are maintained
• Ensuring timely wake-up call services for hotel guests
• Handling payment transactions and ensuring compliance with payment policies
• Carrying out any other reasonable duties and responsibilities as requested by the Call Centre Manager

What we need from you

• Be proactive towards guests and their request
• Minimum ‘O’ Levels or equivalent
• Minimum 1 year of related work experience
• Patient and responsible to solve all problems
• Motivated and committed, approaching all tasks with enthusiasm and seizing opportunities to learn new skills or knowledge in order to improve personal performance
• Be knowledgeable about Singapore and places for business travellers/ tourists
• Able to commit rotating working shift hours - Morning, Afternoon and Night Shift (5 days work week, 9.5hours per shift including 45 minutes meal break)

What you can expect from us

We give our people everything they need to succeed. From a competitive salary that rewards all your hard work to a wide range of benefits designed to help you live your best work life – including a full uniform, impressive room discounts and some of the best training in the business.

Our mission is to welcome everyone and create inclusive teams where we celebrate difference and encourage colleagues to bring their whole selves to work. IHG Hotels & Resorts provides equal employment opportunities to applicants and employees without regard to race, color, religion, sexual orientation, gender identity, national origin, protected veteran status, or disability. We promote a culture of trust, support, and acceptance. Always welcoming different backgrounds, experiences, and perspectives.

IHG gives every member of the team the room they need to belong, grow and make a difference in a collaborative environment. We know that to work well, we need to feel well – both inside and outside of work – and through our myWellbeing framework, we are committed to supporting wellbeing in your health, lifestyle, and workplace.

So, join us and you’ll become part of our ever-growing global family.

Job Summary: We are looking for a talented seamstress to join us. You will create, alter, and fix clothes. You will also teach sewing skills to students. Additionally, you will help with laundry operations and supervise and train inmates.

Responsibilities:

• Make, change, and repair clothes.
• Teach sewing to inmates at simple skill levels.
• Keep the work area clean and organized.
• Stay up-to-date on techniques.
• Order and manage sewing supplies.
• Support laundry operations to meet hospitals' needs for linens.
• Handle hospital requests and feedback.
• Ensure smooth daily laundry operations.
• Work with other laundry staff to meet hospital needs.
• Supervise inmates' daily work.
• Follow Workplace Safety & Health rules.
• Maximize production capacity, productivity, and quality.

Requirements:

• Knowledge of fabrics and sewing techniques.
• Good communication and teaching skills.
• Ability to work under deadlines.
• Skilled in using manual and automated sewing machines.

Preferred Qualifications:

• Basic Sewing experience.
• Sewing or fashion design certification (optional).
• Ability to create custom patterns and designs.

Our Client is an European MNC and manufacturer of intralogistics systems with presence in over 70 countries. Their range of products include conveyor systems, palletising technology, packaging technology and sorting and distribution systems.

For their Singapore operations, they would like to invite suitably qualified individuals to join their team as HR cum Admin Assistant.

HR cum Admin Assistant (One-Year Contract-to-Perm)

Key responsibilities and tasks

• Report to Terminal O&M Manager / Assistant Manager.
• Provide human resource administration support:

1. Leave application management.
2. Timesheet verification.
3. Petty cash claim.
4. Computation of salary.
5. Other relevant report (example overtime chart & etc).

• Airport pass

1. Manage airport pass applications.
2. Book online airport safety Induction briefing class.

• Office stationery, consumable and refreshment items.

1. Monitor stock level and top up.
2. Procure, order & distribute to Operation teams.

• ERP system

1. Configure/add account for new staff clock in/out on Biometric device.
2. Conduct ERP training for new staff and refresher course for existing staff.
3. Raise PR

• Brief new employee in-house rules and orientation.
• Ensure housekeeping of the maintenance office.
• Coordinates booking of hotels, restaurants.
• Any other job as assigned

The Ideal Candidate

• Minimum GCE 'O' Level / Diploma
• 2-3 years experiences in office administration, preferably with exposure to HR functions.
• Proficient in MS Office.
• Meticulous and analytical.
• Team player.

Other Information

Working Location : Changi Airport T2 Maintenance Office

Working Hours : 5-Day Week

Please forward your resume in editable docx / text / rtf format to [email protected] or whatsapp 91396248 for a brief discussion.

Thank You!

Angelina Lim (Reg : R1101664 / EA Lic : 97C4989)

Key Responsibilities

Application Testing and Test Case Management:

• Create and maintain detailed test plans and test cases based on application requirements and user stories.
• Conduct thorough functional testing of the smart home application.
• Perform compatibility testing on various devices and platforms.
• Collaborate with the development team to ensure proper resolution of identified issues and verify bug fixes.

UI/UX Review:

• Evaluate the user interface (UI) and user experience (UX) of the application.
• Provide feedback and recommendations to enhance the overall UI/UX design.
• Work with the design team to implement UI/UX improvements.

Application Improvement:

• Collaborate with the development team to identify areas for application improvement.
• Assist in conducting usability testing and gathering user feedback.
• Document and report software bugs and issues for resolution.

Data Analytics:

• Collect and analyze user data to gain insights into application usage and performance.
• Assist in developing and maintaining data dashboards and reports.
• Contribute to data-driven decision-making processes to improve the application.

Operational Support:

• Monitor the application's operational performance and availability.
• Assist in identifying and resolving operational issues and disruptions.
• Collaborate with the IT and infrastructure teams to ensure seamless application operations.

Customer Support:

• Respond to customer inquiries, requests, and issues related to the application via email, chat, or phone.
• Provide clear and meticulous solutions to customer problems.
• Escalate complex issues to the appropriate team members when necessary.

User Training:

• Assist in creating user guides and tutorials for the application.
• Conduct training sessions for new users to ensure they can effectively use the application.

Documentation and Reporting:

• Maintain comprehensive records of customer interactions and resolutions.
• Prepare regular reports on common customer issues, operational status, and suggest improvements.

Ad Hoc Tasks:

• Handle various ad hoc tasks and projects as assigned by the team or management.
• Adapt to new challenges and contribute to the overall success of the department.

• Currently pursuing or recently completed a degree in Computer Science, Information Technology, Data Science, or a related field.
• Strong interest in software development, data analytics, operational support, user experience, customer support, quality assurance, and UI/UX design.
• Familiarity with testing methodologies and tools
• Meticulous attention to detail in problem-solving, testing, and UI/UX evaluation.
• Effective communication skills, both written and verbal.
• Ability to work well in a collaborative team environment.
• Eagerness to learn and adapt in a fast-paced, dynamic work environment

What We Offer:

• Valuable hands-on experience in a startup environment
• Collaborative and dynamic work culture
• Opportunity to make a meaningful impact on the company
• Potential for future employment opportunities

PRISM+ is the largest Singaporean direct-to-consmer smart home appliances brand. Our mission is to offer cutting-edge products to the masses at affordable prices. We are a rapidly growing, ever-evolving organisation, and we are seeking new teammates to join us on our exciting journey.

Responsibilities:

• Manage existing Salesforce user accounts and handle provisioning for new users, ensuring proper access controls and configurations.
• Liaise with Salesforce Account Executives (AEs) on contract, billing, and licensing issues, ensuring smooth communication and resolution.
• Understand user processes across different business functions and translate them into technical design flows.
• Prepare and propose Statements of Work (SOW) for external partners (approximately 20% of the role).
• Develop and implement custom Salesforce flows and processes for internal use (approximately 80% of the role)
• Provide daily troubleshooting of Salesforce issues, errors, and failures to ensure minimal disruption to business operations.
• Design and plan user interfaces for ServiceCloud, ensuring a seamless and intuitive user experience.
• Continuously improve and optimize Salesforce workflows, processes, and user interfaces to drive efficiency.
• Identify areas for continuous improvement within Salesforce processes and workflows to enhance user productivity and experience.

• 3-5 years of hands-on experience as a Salesforce Engineer or similar role, with a focus on ServiceCloud and Field Service.
• Expertise in Salesforce Field Service with a deep understanding of Work Orders, Service Appointments, FSL Flows, and Work Order Line Items.
• Strong proficiency in Salesforce Flow, APEX, and Lightning components (Aura).
• Experience in ServiceCloud contact center setup and ongoing maintenance.
• Proven ability to work closely with both technical teams and business stakeholders, translating user processes into effective technical solutions.
• Excellent troubleshooting and problem-solving skills.
• Experience working with Salesforce Account Executives (AEs) on contracts, billing, and licensing issues is a plus.

Job Description:

- Coordinate Air exports and Air imports door-to-door shipments including transshipments

- Arrange transportation and monitor shipment status

- Customs formalities (send instructions to the customs broker)

- Shipment billing and/or invoicing

- Liaise with warehouse for cargo details and movements (e.g. receiving, deliveries, etc.)

- Work with the respective project managers to coordinate shipments, plan strategies and execute adhoc instructions

- Secure flight bookings with carriers and/or master loaders

- Develop and/or maintain good relationships with carriers and/or master loaders

- General administration

- Handle customer inquiries and complaints in a timely and satisfactory manner.

- Liaise with government agencies – e.g. Customs, AVA

In Digital Resiliency Engineering (DRE), we combine software and systems engineering to build and operate large-scale and distributed systems designed and/or built by the Singapore Government.  We ensure Government services are reliable, meets expected performance and satisfy customer needs.

If you are someone with strong DevOps, Infrastructure engineering and/or SRE background, have experience operating mission critical production technology infrastructure at scale, and are looking for opportunities to work with a team of practitioners and leading industry experts, we welcome you to join us.

In this role, you will build central services for observability and automation of infrastructure services. You will be part of a rotation with other engineers in providing rapid response to major incidents impacting critical Government Services. You will provide technical leadership for the team and work closely with technical leads to operate highly available solutions. You will also provide guidance to other team member on managing availability and performance of mission critical services, building automation and monitoring solutions to prevent problem recurrence, and building automated responses for non-exceptional service conditions.

You will also manage execution of project priorities, deadlines and deliverables. You will also lead designs of major components, systems and features to improve availability, scalability, latency and efficiency of services design and built by the Government.  

Key Responsibilities:

• Build Service Level Indicators (SLI), Service Level Objective (SLO), Error Budgets, and Post-mortem Incident processes.
• As part of an on-call roster, ensure reliability and performance of critical Government Services. Provide operational support and engineering for large-scale and distributed systems to drive incidents resolution effectively.
• Gather and analyse metrics and logs from Operating Systems and/or applications for capacity planning, performance tuning and fault isolation.
• Build automation to manage services, infrastructure, and/or applications.
• Improve reliability and quality of services using proactive monitoring.
• Measure and optimize system performance, with continuous improvement and pushing SRE practice forward.
• Build SRE playbook for the Whole-of-Government to leverage as reference for SRE.
• Identify potential and emerging technologies relevant to innovation for the Government.
• Work in a cross-functional service team consisting of software engineers, infrastructure engineers, DevOps, and other specialists.

Qualifications:

• 5+ years of experience in technology operations as an Infrastructure Engineer or Site Reliability Engineer - with experience operating large-scale mission critical production systems.
• Expertise in building and operating automated monitoring and incident detection systems, creating runbooks and running incident management processes.
• Expertise in designing automation solutions using provisioning tools, continuous integration tools (CI/CD), and scripting languages.
• Experience leading highly complex technical projects with multiple dependencies and stakeholders
• Knowledgeable and experienced in working within an Agile development environment, focusing on dynamic and rapid quality delivery.
• Proficient in building and managing highly available and scalable IT infrastructure and/or application, with knowledge in Container and Virtualization technologies.
• Proficiency in Python, PowerShell, or Ruby.
• Proficiency with Infrastructure as Code (IaC) tools such as SaltStack, Puppet, Terraform, or Ansible.
• Able to work independently and deliver results within specified deadlines.
• Ability to prioritize work and strong problem-solving skills.
• Good to have communicate skills, both verbally and in writing to users, vendors and management.
• Ability to communicate complex interaction concepts clearly and persuasively across different audience and varies levels in GovTech.

Join us at Assurity Trusted Solutions and contribute to creating innovative solutions that secure and enhance digital infrastructure!

We thank you for your interest and please note that only shortlisted candidates will be notified.

By submitting your application, you agree that your personal data may be collected, used, and disclosed by Assurity Trusted Solutions Pte. Ltd. (ATS), GovTech, and their service providers and agents in accordance with ATS’s privacy statement found at: https://www.assurity.sg/privacy.html or such other successor site.

• A wholly-owned subsidiary of GovTech.
• We promote a learning culture and encourage you to grow and learn.
• A competency framework is in place to help you grow your career with us.
• Annual Leave Benefits with additional perks such as Family Care and Birthday Leave.
• Contract Staff enjoys the same benefits as Permanent Employees.