Job Description:

· Customer Service Support

· Main focal point between sales team and customers to ensure smooth day-to-day business operations

· Ensure that customer orders and transactions are processed in an efficient and timely manner

· Responding promptly to customer enquiries and provide professional customer support

· Liaise with Singapore Finance team and monitor customer accounts as required

· Liaise with Internal Stakeholders and monitor customer logistic movement

· Manage and support administrative elements for all sales activities

· Generate and disseminate reports

· Prepare the supporting documents to facilitate audit purposes

· Perform other tasks which may be assigned from time-to-time

Job Requirement:

• Minimum Diploma with 1-3 years of customer service and relevant experience

• Proven experience in commercial role, Online Market place or logistic firm will be a plus point.

• Strong negotiation skills and experience in finding new customer.

• Excellent communication skills, with the ability to build and maintain relationships with internal and external stakeholders.

• Strategic Ability to multi-task, prioritize, and manage time effectively thinking and problem-solving abilities focus on driving results and delivering value.

• Ability to work independently and collaboratively in a fast-paced environment.

• Proficiency in Microsoft Office suite and experience with logistics management software is a plus.

Job Description

You will be working in a commercial kitchen preparing inflight meals for airline clients, with the following responsibilities:

1. Be able to plan and produce meals according to tasks assigned by Chef-in-charge;
2. Ensure products received meet expectations;
3. Follow orders in productions of meals as directed to the quality expected by customers, complying to food safety and hygiene regulations;
4. Ensure and adhere to HACCP, Medina food safety requirements, and all hygiene procedures

Job Requirements

• Must be able to use PCs and computer systems related to area of work (e.g. Infolog), read computerised worksheets, check and respond to emails when on duty
• Possess good knowledge of food hygiene and food handling procedures
• Possess good decision-making, problem solving, communication and training skills
• Be able to work shift;
• Willing to be cross deployed across sections in Food Solutions when required;
• Preferably with minimum 2 years of relevant experience in hotel food and beverage business;
• Have good knowledge in preparation of different cuisines;
• Have the ability to work in a large brigade with a multi culture team;
• Be prepared to undergo a practical test to display his/her culinary skills.

Job Description

You will be working in a commercial kitchen preparing inflight meals for airline clients, with the following responsibilities:

• Oversee the operations in Production and Packaging activities
• Monitor the performance of machines/equipment (eg. packaging lines, production lines) and report any malfunction
• Monitor production schedule and ensure timely completion of dishing
• Co-ordinate production and transfer of products between plants
• Organise/participate in time studies relating to shelf-life extension projects
• Use of Warehouse Management System – Infolog for the recording of items received and issued at C2 Plus
• Follow orders in dishing of meals as directed to the quality expected by customers, complying to food safety and hygiene regulations
• Carry out ordering according to load requirements, follow proper stock control and rotation (adhere to FIFO)
• Ensure production staff adhere to HACCP, Medina food safety requirements, and all hygiene procedures • Conduct training of new staff on dishing procedures
• Conduct investigations on discrepancies

Requirements

• Must be able to use PCs and computer systems related to area of work (e.g. Infolog), read computerised worksheets, check and respond to emails when on duty
• Possess good knowledge of food hygiene and food handling procedures
• Possess good decision-making, problem solving, communication and training skills

Food Assembly Assistant reports to Catering Supervisor (Pre-set) through the Catering Officer and his/her duties are as follow:

1. Preset Business, Premium Economy and Economy class meals on trays according to airline's specifications.

2. Collect all the required food items for preset.

3. Collect bins of clean airline equipment from equipment staging area.

4. Operate the assembly conveyor belts and put the required food items and service wares on the trays based on the ETD of the flights.

5. Refer to flight checkout sheet, photo specs, and special meals table during preset.

6. Label carts according to Equipment Loading Plan.

7. Inform the Foodbank OA to page for any items shortages.

8. Collect all balance preset items and return them to Foodbank and TA Sub-store.

9. Ensure that the conveyor belt and the surrounding work area are neat and tidy before leaving the work place.

10. Follow safety and health procedures at workplace;

o Not endanger yourself and your colleagues;

o Not tamper with safety devices, or perform wilful or reckless acts;

o Report unsafe work conditions, behaviours and workplace incidents (regardless of whether an injury has taken place); and

o Provide suggestions to improve safety and health at work

11. Perform such other duties as directed from time to time by the Catering Officer & Catering Supervisor (Pre-set).

Requirements:

• Must be able to communicate in English
• Must be able to use PCs and computer systems related to area of work (e.g. Infolog), read computerised worksheets when on duty
• Possess good knowledge of food hygiene and food handling procedures
• Be able to work shift;
• Cross deployed across sections in Food Solutions when required

Job Description

· Making sure that all customers deadlines are met; to ensure overall customer satisfaction

· Coordinate customers requirement with internal teams

· Able to handle our customers in various circumstances, even when they are being difficult

· Follow up closely on tight deadlines and ensure our teams can meet them

· Provide ideas and solution paths to customer and internal teams

· Meeting with customers and stakeholders where required to make communication easy and transparent regarding project issues and decisions in services

· Analysing new project / program risks and feedback to management

· Attend conference calls with US and / or Europe customers when required.

· Work on the costing provided by procurement team to provide quotations to customers

· Track quotations that are sent and follow up on open items / statuses closely

· Any other duties assigned by the lead from time to time.

Job Requirements

· At least Diploma, Advanced/Higher/Graduate Diploma in Business Management, Business Administration or Sales & Marketing is preferred.

· At least 2 year(s) of working experience in related field is required for this position.

· Preferably Junior Executive specializing in Corporate Sales or equivalent.

· Working experience in Manufacturing Environment will be advantageous.

· Proficient in Microsoft Excel (VLOOKUP, PivotTable, etc.), Outlook, PowerPoint.

Job Description

Key Responsibilities:

• Performs all standard service activities through Tier I unassisted. Performs standard Tier II with assistance. Able to perform routine preventative maintenance within established timeframes. Completes quality repairs.
• Responds to fab issues by communicating with other engineers and participating in escalation conference calls. Verifies operational quality of system equipment unassisted . Assists senior engineers as needed.
• Follows all checklists and procedures and ensures correct Revs of procedures and schematics are available prior to performing work.
• Strives to perform BKM’s. Uses knowledge management systems. Follows all IP guidelines.
• Able to diagnose and resolve recurring technical problem. Demonstrates consistent ability to execute escalation plan. Able to resolve Day-Day issues. Exposure to systemic issue resolution. Able to support the preparation and delivery of technical issues to internal and external stakeholders. Knowledge in fundamental theories. Minimum aid needed to read circuit diagrams. Single primary product and platform. Executes projects to reduce costs and increase uptime.
• Applies diagnostic techniques and use of documentation and test equipment with assistance from senior engineers (Testing). Has the ability to diagnose and resolve technical problems (Corrective maintenance). Uses training and experience to identify some process, software or hardware related system problems (Predictive maintains).
• Assumes responsibility for complete customer satisfaction within work area. Assists in planning, communicating, and coordinating support plans with customer management. Complies with all safety procedures and consistently demonstrates safety as a value.

Other Requirements: This is a physically demanding position that often requires extensive walking, standing for extended periods of time, working in tight spaces, bending, squatting, twisting, kneeling, reaching, climbing stairs and ladders, lifting up to 35 lbs., the ability to distinguish between colors, the ability to work in an environment with noise that may be difficult for some individuals with sensitivity to noise, and the use of hand and power tools. Additionally, because this position generally involves working in a clean room, it requires the use of appropriate Personal Protective Equipment such as coveralls, hoods, booties, safety glasses, gloves, respirators, chemical aprons, and face shields.

Functional Knowledge:

• Has established skills to perform a range of day-to-day activities.

Business Expertise:

• Understands how the assigned duties relate to others in the team and how the team integrates with others in the discipline.
• Assumes responsibility for full customer satisfaction assuring excellent relations within assigned area.

Leadership:

• Has no supervisory responsibilities; manages own workload.

Problem Solving:

• Recognizes and solves typical problems that can occur in own work area without supervisory approval; evaluates and selects solutions from established options.

Impact:

• Impacts own team through the quality of the services or information provided; follows standardized procedures and practices and receives regular but moderate supervision and guidance.

Interpersonal Skills:

• Uses communication skills to exchange information.

Job Responsibilities:

• Supervise term contractors in the maintenance of properties and facilities to accomplish maintenance program schedule, compliance to regulatory requirements, and to achieve operational efficiency
• Manage and review service contracts to meet facilities management targets and to achieve cost-effective operations
• Conduct schedule site inspection and KPI audit
• Plan and supervise building and facilities upgrading projects
• Prepare job specifications for tender/quotation exercise, evaluation submissions and recommend contract award
• Monitor and maintenance services expenditure
• Process invoice verification
• Any other duties assigned

Job Requirements:

• Diploma in Mechanical or Electrical Engineering, or Integrated Facility Management
• Minimum 1 years of working experiences in Projects & Facilities Management and Sustainability
• Experience in supervising external contractors for maintenance of properties and facilities
• Proficiency in MS Office
• Possess Project management skills
• Good analytical, interpersonal and communication skills
• Able to be a good team-player
• Able to work under pressure
• Fresh graduates are welcome to apply

Job Description

• Oversee and coordinate Catering operations (i.e. Documentation, Cabin, Production, Duty Manager etc) so as to ensure timely delivery of equipment and meals, meeting expectations of airline clients;
• Have strong working knowledge of food production, food hygiene, pre-setting, storage and catering uplift, and ensure all staff adhere to procedures;
• Be able to handle and make appropriate decisions for feedbacks and issues on ground;
• Possess good man-management, decision-making, problem solving, communication and training skills;
• Be able to assist in planning roster and deployment of staff;
• Orders creation and dissemination to kitchens and support areas (e.g. Purchasing) for follow up;
• Monitor and acknowledge flight advice or movements;
• Supervise and assist in the packing of orders to ensure that meals requested are prepared to the clients’ specification;
• Handle administrative matters for ordering and billing;
• Conduct weekly inventory management.

Job Requirement

• Proficient in MS Office (Excel, Word)
• Attention to details and problem solving skills
• Demonstrate ability to work in a multicultural, multi ethnic environment and maintain effective working relations with people of different national and cultural backgrounds
• Strong organizational and planning skills
• Ability to quickly learn new systems, processes and procedures and adapt local practices to industry standards
• Ability to work on TEAMS, work at detailed level and understand the larger picture
• Good oral and written communication skills

The Job:

• To provide preventive maintenance and repair on material handling equipment within a specialized or technical field
• Identify and analyze technical issues through systematic troubleshooting methods
• Perform repairs on faulty components, following established procedures and safety guidelines
• Maintain accurate records of maintenance activities, repairs, and equipment history
• Attend ad-hoc jobs as assigned
• Training provided

The Person:

• Nitec/Higher Nitec in Electrical Engineering or equivalent
• Technical knowledge in electrical system, basic engine, and hydraulic system
• Basic IT knowledge
• Able to interpret complex electrical circuit diagrams and problem-solving skills
• Must possess class 3 driving license

Statement Of Purpose (Overall Purpose of Job)

To be ISO-Team representative as a Project Coordinator to coordinate the project at site.

Major Duties & Responsibilities

(A) Specific :

• Coordinate project (R&R / A&A) works.
• Plan and discuss with sub-contractors on project execution including implementation.
• Manage and supervise project works as well as oversee all workers, sub-contractors and vendors to ensure proper work execution and good workmanship.
• Execute project works based on the drawing / specification. ‘
• Resolve any Clients and / or residents’ complaints / feedbacks.
• Liaise and co-ordinate with Clients, Consultants and Vendors on all project matters.
• Attend site meeting, if applicable.
• Track work progress and submit progress report so as to ensure that the projects are executed on time and within budget.
• Coordinate the project work to ensure successful completion as well as hand over to the Clients.

(B) General :

• Maintain all the documentation for the projects.
• Coordinate and work with other departments as well as to supervise the project works.
• Other duties as assigned.

(C) Safety :

• Follow the safety procedures, rules and regulations and eliminate or reduce hazard at the work place.

Job Requirements

(A) Education, Qualifications & Special Training :

• Degree or Diploma in Building / Certificate in Civil & Structural Engineering or related field.
• Job holder without the above qualification but with relevant experience would be considered.

(B) Knowledge & Skills :

• Good communication skills (verbal and written).
• PC literate and knowledge in MS Office (MS Word, MS Excel and MS Project)
• Positive and good working attitude, self-motivated and able to work independently.
• A good team player and willing to be stationed at the site office.
• Possess a Singapore Class 3 driving license.

(C) Experience :

• Preferably 4 years working experience in Building Construction Industry.

Statement Of Purpose (Overall Purpose of Job)

Handling daily operational tasks of the organization.

Major Duties & Responsibilities

(A) Specific :

• Handle full set of account and prepare monthly management report on time.
• Review the work of accounts assistant and provide guidance for them.
• Manage the company cash flow by monitoring on the account receivable collection and liaising with the customers.
• Preparation of budget forecast for the company.
• Ensure that all the statutory and tax requirements for the company are met by liaising with various external parties such as auditors and tax agent.

(B) General :

• Ad-hoc reporting and analysis.
• Other duties as assigned.

(C) Safety:

• Follow the safety procedures, rules and regulations and eliminate or reduce hazard at the work place.

Job Requirements

(A) Education, Qualifications & Special Training :

• Diploma in Accounting

(B) Knowledge & Skills :

• Proficient in Microsoft office and good communication skill.
• Proactive, committed and good team plater with effective inter-personal skills.

(C ) Experience :

• Minimum 3 years financial related experience.

Job Responsibilities:

• Manage the maintenance and daily operations of the building facilities with the objective of always achieving uninterrupted function
• Ensure contractor service level agreements and key performance indicators are met or exceeded
• Perform routine facilities activities including onsite inspection, fix-it verification, critical systems checks, functional testing, etc. Able to respond and act in response to facilities crisis management activities including power outages, fire alarms, and HVAC outages.
• Analyse data and identify trends with facility issues to determine the root causes and take appropriate action
• Respond to BMS alerts, investigate and feedback on any outstanding issues or events and respond to emergency situations and be on standby duty as required
• Assist in all site construction activities and installations, in coordination with external contractors to ensure system design, installation and testing adhere to operational standards.
• Maintain compliance with Workplace Safety & Health (WHS) standards and electrical and building codes
• Ensure adherence to all standard operating procedures (SOP), method of procedures (MOP), and emergency response procedures (ERP) established for the critical environments, as well as the formal change control process
• Participate in the scheduling, coordination, and completion of all significant planned and emergency maintenance events fo the facility and ensure these activities are executed in a controlled and proven method to ensure the reliability of the critical loads supported by these systems
• Plans, monitors, schedules, and implements measures on the Planned Preventive Maintenance Program for the company buildings and also ensures that the work is done in accordance with schedule and specification
• Provides technical support and take charge on matters concerning the parts replacement and repairs maintenance and service activities of all the mechanical & electrical equipment
• Liaise with contractors and suppliers regarding improvement works and purchasing of equipment and spare parts
• Prepares weekly and monthly building reports
• Planning building maintenance and operational programs for the awarded IFM contracts
• Liaison with all stakeholders, attend to stakeholders’ feedback and ensure a smooth operation of facilities. Ensuring efficiency of all building systems
• Preparation of budget and budget controls
• Ensuring all processes and compliance programs are met
• Familiar in administration and functioning of CMMS/FMS software for monitoring, reporting, data analysis and audit.

Requirements - Facilities Engineer

• Degree in Facilities Management or equivalent qualification or Diploma holder in equivalent qualification with more than 5 years relevant experiences
• Preferably with a minimum of 3-5 years' experience in Facilities Maintenance, Project Management.
• Able to comprehend, analyse and interpret complex project documents, including AutoCAD, Visio, and PDF documents.
• Technical and functional knowledge of building infrastructure including electrical and mechanical systems, fire detection and protection systems, building management systems, equipment maintenance, and construction of critical facilities environment.
• Possess Project management skills
• Good analytical, interpersonal and communication skills
• Able to be a good team-player
• Able to work under pressure

Job Responsibilities:

• To conduct cleaning work in the aircraft cabin.
• To perform seats, leather, carpet cleaning and conditioning and repair as required.
• To perform leather ink mark touch-up.
• To perform aircraft lavatory cleaning.
• Carpet shampooing and spot cleaning.
• Any other duties as assigned by the supervisor.

Job Requirements:

• Any discipline with or without experience in cleaning
• Able to work in a warm and humid environment.
• Able to understand and communicate in simple English.
• Able to work rotating shifts, including weekends and public holidays.

Job Description:

• Received enquiry from Sales or direct customer and forward to Planner with cargo details.
• Received rates from Planner, forward to Sales and follow cargo status.
• Create JOB in Cargoware for cargo details, shipper requirements and request Planner to proceed booking with quotation email.
• Provide booking confirmation to customer or Sales once received Planner.
• Manage HAWB process in Cargoware and activate service provider - Declarator for Export permit declaration.
• Monitor shipment status of uplift, arrival and any irregularity.
• Received inbound pre-alert from customer. Activate service provider - Declarator for Import permit and liaise with OPS for terminal clearance, breakdown or delivery (if any).
• AR process and ensure receipt payment from customers within granted period.
• Others - Source prices or solutions for businesses do not transit via SG if any enquiry from Sales through WCA network.

Job Requirement:

• Minimum Diploma with 1-3 years of customer service and relevant experience

• Proven experience in air freight industy or logistic firm will be a plus point.

• Strong negotiation skills and experience in finding new customer.

• Excellent communication skills, with the ability to build and maintain relationships with internal and external stakeholders.

• Strategic Ability to multi-task, prioritize, and manage time effectively thinking and problem-solving abilities focus on driving results and delivering value.

• Ability to work independently and collaboratively in a fast-paced environment.

• Proficiency in Microsoft Office suite and experience with logistics management software is a plus.

● assist in the formulation of digital marketing strategies to build a stronger digital connection with customer

● manage and produce relevant and engaging digital content for publishing onto various digital platforms

● prepare online collateral and promotional emails and organise their distribution through various channels to

reach out to potential stakeholders/clients

● manage, maintain, update and optimise company’s website

● manage social media platforms and respond to queries from customers

● launch optimised online adverts through Facebook, Instagram, Google ad words etc to increase Company &

brand awareness

● be actively involved in SEO efforts (keyword, image optimization etc)

● measure performance of digital marketing efforts using a variety of Web analytics tools (Google Analytics,

WebTrends, etc)

● acquire insight in online marketing trends and keep strategies up-to-date

● understand new marketing trends and prepare new channels to reach customer

● identify and develop new sales leads & manage existing client accounts

● provide consultation and proposal for indoor plants and landscape solutions

● provide general sales support such as preparing quotation, order processing and delivery arrangement

● negotiate/close deals and handle customer feedback

● focus on revenue retention and revenue growth to meet sales target

● monitor and report on sales performance

● collaborate with operations team for delivery of landscape products, solutions and completion of project

● support the team with any other duties as and when assigned

● At least 1-2 years of experience in the business development, digital & social media marketing

● Diploma or degree in landscape or horticulure related field

● Stong & good customer service mindset

● Good communication, interpersonal & presentation skills, meticulous, organised

● Ability to build positive relationships with customers & employee at all level in the organization

● Team player with discipline time management and quality control

● Result oriented and able to multi task between numerous projects

● Manage project progress and co-ordinate with clients & fellow colleague

● Experience with B2B and B2C social media and email campaigns

● Skills and experience in creative content writing, able to think out of the box

● proficient in MS Office, Adobe photoshop, Illustrator, photography or videography skill

POSITION: Business Analyst / Associate – ESR Chief Investment Officer (Based in Singapore)

SUMMARY:

ESR is seeking a motivated individual for the role of Business Analyst/Associate within the Group Chief Investment Office (CIO). Reporting to the Senior Director FM & Capital, this role is essential for supporting and coordinating activities of the Group CIO team. The primary focus of this team is on capital raising, fund management, investments and research.

The candidate will play a crucial key role in supporting the team’s commercial activities by:

• Coordinating & managing non-commercial projects and processes within the CIO team.
• Analyzing and reporting to various stakeholders on business outcomes and targets, with a strong emphasis on data analysis and visualization.

This role involves close collaboration with the Global Fund Management and Capital teams, as well as the Group Operations, IT, Finance and Marketing/Communications departments.

PERSONAL SKILLS:

• Detail-oriented, reliable, and hands-on.
• Strong analytical skills, with the ability to interpret complex data sets.
• Highly organized and process driven.
• Strong project / process management skills.
• Proven ability to delegate tasks and manage deliverables, including those of senior stakeholders.
• Capable of working effectively under pressure against deadlines.
• Exceptional communication and presentation skills (both written and verbal), with proficiency in creating compelling presentations and reports.
• Dynamic, enthusiastic team player, comfortable working with diverse nationalities & backgrounds.

LANGUAGES:

• Fluent in English (spoken and written).

ESSENTIAL DUTIES AND RESPONSIBILITIES:

• Budget Management: Track and manage budgets/targets for capital-raising activities, ensuring alignment with organizational financial objectives.
• Stakeholder Reporting: Develop reporting materials for key stakeholders, such as the Executive Committee and Group Board, on topics including capital-raising progress, budgets, strategic plans, and fund performance. Utilize data visualization tools to present insights effectively.
• Performance Tracking: Prepare and maintain detailed track record information at both fund and asset levels for internal and external use.
• Risk Monitoring: Coordinate quarterly discussions with local fund management teams on fund/asset performance, analyse key metrics, and provide actionable insights.
• Technology Advancement: Enhance usage of the company’s CRM system and other systems/tools to streamline and optimize business functions.
• Basic Research/Portfolio Analytics Support: Collect real estate market and ESR operational data, create analytical output to support decision making. Support the advancement of ESR's in-house data gathering tools and reporting dashboards, in close collaboration with the Operations and IT teams.
• Vendor Management: Oversee and manage relationships and contracts with external service providers (e.g., research firms and database providers).
• Investment Approvals: Support the ESR Investment Committee approval process.

QUALIFICATIONS:

• Bachelor’s degree in Business, Management, Economics, or a related field;
• At least 2-3 years (Analyst level), 3-5 years (Senior Analyst level) or 5-7 years (Associate level) experience in a real estate investment manager, investment bank or private equity fund manager.
• Prior experience in the real estate investment management industry is preferred.
• Proficiency in Microsoft Excel, Word, and PowerPoint.
• Familiarity with AI tools (e.g., Co-Pilot/ChatGPT), BI tools; basic coding experience is preferred.

Job Title

Executive, Corporate Sales Singapore

Reports To

Country Manager, Singapore & Philippines

Role Purpose

Implement sales strategy to achieve revenue targets for corporate sector in Singapore, build and maintain strong relationships with key stakeholders within the corporate sector and identify new business opportunities.

Key Accountability

• Develop and maintain relationships with corporate clients in Singapore, including C-level executives, HR managers, and procurement teams.
• Identify new business opportunities within the corporate sector, including new clients, verticals, and regions.
• Work closely with the Corporate Sales Manager to develop and execute sales strategies to achieve revenue targets.
• Conduct sales presentations and product demonstrations to potential clients, highlighting the benefits and features of our products and services.
• Prepare proposals and negotiate contracts with clients, ensuring that terms and conditions are in line with company policies and guidelines.
• Provide exceptional customer service and support to clients, ensuring that their needs are met and issues are resolved in a timely and professional manner.
• Collaborate with other departments to ensure a seamless customer experience, from initial inquiry through to post-sale support.
• Keep up-to-date with market trends and competitor activities, providing regular feedback and insights to the Corporate Sales Manager.
• Attend trade shows, conferences, and networking events to expand your network and promote our products and services.

Qualifications & Working Experience

Bachelor's degree in Business, Marketing, or related field with minimum of 3 years of experience in sales, with a focus on the corporate sector in Singapore.

Areas of Experience

• Strong understanding of the Singapore market and corporate sector, including business culture, regulatory environment, and market trends.
• Proven track record of achieving sales targets and managing a sales pipeline.

Personality Traits

• Excellent communication and interpersonal skills, with the ability to build strong relationships with customers and stakeholders.
• Strong analytical and problem-solving skills, with the ability to identify opportunities for growth and improvement.
• Results-driven, with a focus on delivering exceptional customer service and exceeding customer expectations.
• Ability to work effectively under pressure, manage multiple priorities, and meet tight deadlines.

Position Title

Sales Executive (SIN)

Reports To

Country Manager Singapore / Philippines

Key Accountability

• To assist in all sales activities and provide personalized service to travel agents e.g., 80 agents and execute strategies to meet the targeted revenue.
• To prepare sales presentations, proposals and other documents regarding products and promotions prepared by Revenue Management and sell to travel agents and prospective clients including product briefings conduction.
• To monitor the sales performance of travel agents, by providing service and support related to FIT (Free Independent Traveller) and groups movement
• To participate actively in travel trade and consumer fairs.
• To monitor market trends and collect insights regarding OALs (Other Airlines) strategy and analyse sales data from Business Intelligence and perform quarterly review with all account coverage.
• To be liaison between Travel Trade and relevant Malaysia Airlines Business Unit (revenue management, airport operation and customer service) in resolving problems arise from daily operation.
• To develop and strengthen networking with the key decision makers within the Travel Agencies, including organizing MH related events and activities.

Qualifications

• Bachelor's degree / Diploma in Business, Marketing, or related field..
• Degree - minimum of 3 years of experience in sales, with a focus on the corporate sector in Singapore.
• Diploma - minimum of 5 years of experience in sales, with a focus on the corporate sector in Singapore.

Area of Experience

• Strong understanding of the Singapore Airlines and Tourism market and corporate sector, including business culture, regulatory environment, and market trends.
• Proven track record of achieving sales targets and managing a sales pipeline.
• Airlines/Tourism sales experience is a must

Personality Traits

• Excellent negotiation, communication and interpersonal skills, with the ability to build strong relationships with customers and stakeholders.
• Strong analytical and problem-solving skills, with the ability to identify opportunities for growth and improvement.
• Results-driven, with a focus on delivering exceptional customer service and exceeding customer expectations.
• Ability to work effectively under pressure, manage multiple priorities, and meet tight deadlines

Note: PLEASE READ THE JOB REQUIREMENTS CAREFULLY BEFORE MAKING THE SUBMISSION. MAKE SURE YOU QUALIFY FOR THE JOB

Duties and Responsibilities

1. Assembly & packaging process improvement & optimization.

2. Research & development of new improved manufacturing assembly concepts.

3. Documentation, maintenance and implementation of well-defined assembly processes.

4. Commissioning & evaluation of new assembly equipment.

5. Cooperate with other engineers of various disciplines towards solving complex engineering issues.

6. Review and validate product design documents to ensure compliance with current manufacturing process.

Principal Accountabilities

1) Assembly & packaging process improvement & optimization in systematic manner.

2) Taking initiative by planning improvement activities for troubleshooting process-related issues.

3) Documentation for key assembly & packaging processes and implementation of effective process control practice to achieve repeatability of quality assembly process.

4) Propose, evaluate and refine current process steps for yield and capacity improvements.

5) Carry out process FMEA, perform root cause analysis and define solution for improvements.

6) Documentation & implementation of preventive & corrective action and best-known methods to allow more efficient process troubleshooting.

7) Qualification of new assembly & packaging related direct materials.

8) Buyoff and release of new assembly & packaging equipment.

9) Ensure good housekeeping and safety practices in the work area.

Qualification Guidelines

Minimum Education

Bachelor’s Degree in Mechanical Engineering / Material Science

Minimum Experience

Minimum 5 years’ working experience with semiconductor assembly & packaging process.

Specific Knowledge / Skills

· Ideally with strong all rounded semiconductor assembly & packaging process experience & knowledge, deep understanding about processes such as wafer cleaving, die attachment (especially eutectic die attach), wire bonding, etc.

· Strong skills in developing & refining process to enhance yield, reliability & efficiency, with vast hands-on experience in DOE (design of experiment) practice.

· Strong analytical skills to identify and resolve process issues effectively, with proved experience in process/product FMEA practices and root cause analysis skills.

· Familiar with lean manufacturing principles, good knowledge in Six Sigma Methodologies (DMAIC framework) is a plus.

· Proficient in typical process control tools such as Statistical Process Control (SPC) and Pareto Analysis etc is a must.

· Ability to develop long-term strategies for process improvement & innovation.

· In-depth knowledge of materials used in semiconductor packaging and their interfaces.

· Familiarity with industry standards and regulations related to semiconductor assembly and quality control.

· Knowledge about typical analysis tools & method such as X-ray, SEM, EDX etc, commonly used in semiconductor industry.

· Ability to lead projects and work collaboratively with cross-functional teams.

· Excellent verbal & written communication skills for documentation & presentations.

· Able to mentor junior engineers and lead team in process improvement initiatives

Screening Officers | Bonus of $2,500 | FAST HIRE | NO EXP NEEDED

As a Screening Officer, you are responsible for conducting security screening checks for air travellers and their belongings, while exhibiting the highest degree of vigilance and providing excellent customer service in a challenging environment. All duties are to be performed in accordance with the airport security guidelines. This position requires you to go through a specialised training.

Job scope:

• Screening of passengers at designated zones
• Manual bag checks
• Usage of security screening equipment for screening purposes.
• X-ray screening of checked in luggages for prohibited items
• Conduct access control duties at the terminals
• Screen passengers and their hand-held luggage for prohibited items before boarding the aircraft

Salary:

• Salary: $2,870 - $3,070

*Joining Bonus of $2,500 (paid in tranches over 1 year)

Working Pattern for 12 hrs shift:

• 4 days work, 2 days off
• 5 days work, 1 day off

*Permanent Day or Night shift available

Benefits:

• Corporate benefits
• Comprehensive dental and medical coverage

Location:

• Changi Airport Terminal (You will need to rotate between all the terminals)

Requirements:

• Min 1 N level Credit / WPLN 3 x level 4
• Singaporeans only
• Candidates with no experience are welcomed to join
• 6 months training bond

Dual reporting line to local GM and Regional Commercial Head, EMEA.

The incumbent will develop profitable business with Sales for all segment and managing key client accounts for multiple properties to achieve annual revenue targets.

Job Responsibilities

• To achieve established annual sales targets within assigned markets and accounts
• Perform research, analyze reporting, and provide consultation on new intermediary business models
• Develop and execute strategic plan to achieve sales targets and expand B2B and B2C customer base for hotels and other products and services as assigned.
• Identify potential opportunities and generate new business for multiple properties to achieve higher profitability
• Actively engage with e-commerce, marketing, revenue, sales & IT to drive sales needs from respective section.
• Support and manage 3rd party distribution channels in terms of room inventory, rate & restriction setup
• Devise and roll out channel shift strategy from 3rd party distributors to internal channels or lower cost channels in key compression markets
• Manage Hybrid leisure account strategy globally to support Sales and Revenue Leaders
• Develop, sustain and strengthen existing client relationships at all levels, collect market information with key OTA market manager, travel trade partners and Corporate Travel Managers, Airlines and Corporate clients to provide holistic solutions
• Lead all online promotional & marketing activities across all multiple properties
• Gain internal support for marketing and promotional opportunities from Brand Marketing and Hotels
• Provide support, education and guidance to hotels on strategically grow and manage brand website and 3rd party online channels
• Develop and implement all relevant training material as required
• Work with hotel teams to create holistic strategies across distribution landscape to drive market share growth
• Handle / support the pre-opening distribution set up for new location
• Ensure the Hotel’s rates and availability are correctly distributed
• Monitor, analyze and improve Hotel’s distribution strategies
• Analyze past and present trends and make recommendations for future strategies
• Formulate pricing structure, sales plan and develop new market initiative matching the network expansion
• Work on weekly update, sales call report and maintain pipeline of opportunities
• Establish a call plan to meet customers and prospects and ensure high level of customer services
• Collaborate effectively with key working partners such as local GM, Headquarter Commercial team, Operations, Marketing, Business Development, IT team etc.
• Provide product training to business partners and clients. Provide client servicing including but not limited to agreement handling, client related complaints, system integration and payment issues
• Preparation of sales proposals, agreements and relevant reports for management review and provide guidance to reservation team
• Reinforce rate parity compliance and monitor OTA / Wholesale contract compliance with particular emphasis on search landscape
• Handle ad hoc projects assigned by Senior Management

Job Requirements

• University graduates with a minimum of 8 – 10 years’ relevant experience, preferably from the hospitality industry
• Strong business acumen with in-depth knowledge in travel industry
• Capable of working under pressure and prioritize work with excellent time management
• Aggressive, self-motivated and committed to achieving sales target
• Attentive to details, efficient, well-planned with good business sense
• Strong communication and interpersonal skills with analytical mind
• Excellent command of both spoken and written English
• Good account management and customer service skills
• Proficient in MS Office applications and distribution system (e.g. Channel Management System)
• Knowledge of hotel PMS, Aviation Industry and Airport Operation will be advantage

The Revenue Manager role is essential to oversee revenue management and distribution strategies for multiple properties. Maximizing overall revenue, driving profitability and ensuring operational efficiency across multiple properties. Evaluate performance metrics and provide strategic leadership to improve key performance indicators (KPIs) such as RevPAR (Revenue per Available Room), ADR (Average Daily Rate), and occupancy rates.

Job Responsibilities

• Develop, implement, and maintain comprehensive revenue management strategies across multiple hotels, considering each property’s unique positioning.
• Analyze market trends, economic indicators, and competitor strategies to forecast demand and adjust pricing strategies accordingly.
• Oversee the inventory management across all distribution channels to ensure optimal balance between direct bookings and third-party platforms as well as manage and oversee strategy for all 3rd party distribution
• Daily pick-up analysis, strategy adjustments and reporting
• Set and adjust pricing across different markets and segments to drive revenue and profitability.
• Provide detailed revenue forecasting reports for each property and for the cluster as a whole. Use data-driven insights to report on trends and make adjustments to strategies.
• Create and maintain a rolling demand calendar
• Ensure web site booking process is maintained up-to-date and functional
• Regularly check the input and the quality of data (segmentation, denials tracking, etc…) points
• Conduct quarterly property performance reviews and develop strategic and tactical action
• Prepare an outline for and support the annual revenue budget process
• Evaluate the performance of distribution partners and contracted rates (OTA, FIT, tour operator, corporate, consortia, crew, groups, etc…)
• Work closely with the sales, marketing, reservations, and finance departments of each hotel to ensure a cohesive revenue management strategy. Facilitate regular communication across properties to align on goals and strategies.
• Collaborate with the marketing team to design and implement effective marketing campaigns tailored to local and international markets, enhancing direct bookings and promoting upsell opportunities.
• Perform any other duties as may be assigned by the Management from time to time.

Job Requirements

• Bachelor’s degree in Business Administration, Finance, Hospitality Management, or related field.
• Minimum of 5 years' experience in hotel revenue management, with prior multi-property management experience highly preferred.
• Strong analytical skills with an advanced understanding of hotel revenue management processes and strategies.
• A strong command of both written and spoken English is required
• Excellent communication, negotiation, and presentation skills.
• Proficiency in hotel revenue management systems and tools, and strong command of Excel and data analysis software.
• Ability to work under pressure and manage multiple tasks simultaneously in a fast-paced environment
• Knowledgeable of hotel technology: PMS, Channel Manager, GDS, CRS, Extranets

Job Highlights:
1. Friendly Environment and Colleagues
2. Development of Merchandising Skills
3. 14 days Annual leave, AWS, Medical & Dental Benefits

Location: Changi Airport Singapore
2 days off/ week

Rotational Shift (must able to commit):
• 5.45AM - 3.30PM
• 10.00AM - 7.45PM
• 1.15PM - 1.00AM
• 10.15 PM - 8.00AM (Midnight Shift)
**Transport will be provided for odd hours.
**Transport will be provided for odd hours.

Salary:

Basic Salary + Allowances + Commissions

Job Responsibilities:

• Act on the daily store review and ensure relevant store standards checks are carried out and any necessary action taken

• Motivate & coach the team to deliver individual and store targets, including average transaction value and add on sales

• Performance management of staff – lateness, absence, poor work rate, poor service

• Dealing with customer complaints

• Stock management including promotions and on-shelf availability

• Implement the company security policy to reduce shrink and losses

• Work with the management team to guarantee staff availability on the shop floor through coordinating your team's rotas and attendance

• Follow company policies and procedures relating to cash, stock and HR

• Ensure store is fully compliant with pricing, promotions, legislation and Health and Safety

• Duty manage the store in the Store Manager’s absence

Requirements:

• Previous experience of leading and motivating a team

• Proven experience of working to and achieving challenging sales targets

• Previous experience of working in a customer focused retail environment

• Strong communication skills

• An understanding of the performance management process Airport

• Airside pass requirements – valid passport, 5 years continuous referencing, consent to undertake a Criminal Record Check

• Design, develop, and implement Spark Scala applications and data processing pipelines to process large volumes of structured and unstructured data.
• Integrate Elasticsearch with Spark to enable efficient indexing, querying, and retrieval of data.
• Optimize and tune Spark jobs for performance and scalability, ensuring efficient data processing and indexing in Elasticsearch.
• Collaborate with data engineers, data scientists, and other stakeholders to understand requirements and translate them into technical specifications and solutions.
• Design and deploy data engineering solutions on OpenShift Container Platform (OCP) using containerization and orchestration techniques.
• Optimize data engineering workflows for containerized deployment and efficient resource utilization.
• Collaborate with DevOps teams to streamline deployment processes, implement CI/CD pipelines, and ensure platform stability.
• Monitor and optimize data pipeline performance, troubleshoot issues, and implement necessary enhancements.

• Strong expertise in designing and developing data infrastructure using Hadoop, Spark, and related tools (HDFS, Hive, Ranger, etc)

• Experience with containerization platforms such as OpenShift Container Platform (OCP) and container orchestration using Kubernetes.
• Proficiency in programming languages commonly used in data engineering, such as Spark, Python, Scala, or Java.
• Knowledge of DevOps practices, CI/CD pipelines, and infrastructure automation tools (e.g., Docker, Jenkins, Ansible, BitBucket)
• Experience with Grafana, Prometheus, Splunk will be an added benefit

Job Description for Human Resources

HR Programs and Projects Lead

Functional overview

The purpose of Asahi Procurement is to safeguard the existing value and to unlock new sources of sustainable value for Asahi, our customers, and the planet. This is done through partnering with Asahi business stakeholders and a high-performing supplier network.  

Procurement capabilities are mobilized to improve product and service quality, mitigate risks, drive total cost of ownership and infuse top-line growth for Asahi local businesses.  

Asahi Procurement aspires to be the partner of choice for internal clients as well as for external suppliers; trusted for being an inspirational business advocate; connecting people and driving sustainable procurement value; while aiming to achieve operational and transactional excellence to ensure business continuity.  

Excellence in procurement is achieved by establishing strong partnerships for strategic internal and external cooperation, as well as responding innovatively and agilely to business disruptions and challenges.  

No matter if Procurement people are based in Japan, Australia, Malaysia, Europe or any other location, there is a one-direction approach used to maximize value delivery in a consistent way.  

Cost and Net Working Capital efficiency is equally important as proactive risk management is. The aspiration for continuity, sustainability, and circular economy is reflected in everything we do. Moreover, Procurement employees are not only experts in their categories but also ambassadors for corporate social responsibility. Following the Asahi Group philosophy, Procurement thinks globally and acts locally. 

Job title

HR Programs and Projects Lead

Reporting to

HRD – Asahi Global Procurement

Main interfaces

Internally

·        CEO – Global Procurement

·        GPO Leadership

·        AGH HR

·        Regional HR

Externally

·        Vendors

Main purpose of the job

As part of the Global Headquarters for Asahi Global Procurement, the HR Programs and Projects Lead will design, manage, and execute high-impact HR initiatives focused on Talent Management, Learning & Development (L&D), and Compensation & Benefits (C&B) in collaboration with Procurement leadership teams, regional HR team as well as Asahi Group HR.  This role supports both the global business function (Asahi Global Procurement) and the global office, ensuring alignment with the organization’s overall strategy and long-term objectives.

To succeed, the ideal candidate will have a very good understanding of HR strategies, practices and trend and ideally deeper expertise in one of the areas above. Other critical competencies are related to project management, exceptional stakeholder management skills, and the ability to collaborate effectively with across multiple cultures and geographies.

Accountabilities and deliverables 

1.        Project Leadership - Plan, structure, and implement HR projects using established project management methodologies (e.g., Agile, Waterfall, or hybrid approaches), adapting them to a global context. Develop clear project scopes, objectives, and success metrics in collaboration with regional and global stakeholders. Monitor progress, anticipate challenges, and adapt project plans to ensure timely, high-quality outcomes.

2.        Global alignment - For dedicated projects, serve as the primary liaison between HR, Procurement, and cross-functional teams to drive project success and secure buy-in at the global and regional levels. Engage with regional HR and Procurement teams to gather local requirements, understand cultural nuances, and ensure alignment with overarching global initiatives.

3.        Stakeholder management - Align with senior stakeholders (e.g., executive leadership) by providing regular updates, status reports, and presentations to maintain visibility and support. Proactively identify and address stakeholder concerns, effectively managing expectations and fostering strong, productive relationships.

4.        HR project and programs - Lead the design and implementation of talent initiatives, including succession planning, performance management, and leadership development, specifically tailored for Asahi Global Procurement. Partner with regional HR Business Partners to identify and nurture high-potential employees, creating development plans that support both individual growth and business needs. Track and analyze talent metrics to gauge the effectiveness of programs and recommend continuous improvements.

5.        Data Analysis & Reporting - Track and assess the impact of global HR initiatives across Talent Management, L&D, and C&B, using both quantitative and qualitative data. Provide insights and strategic recommendations to senior leadership, highlighting project performance and opportunities for improvement. Ensure data integrity and adherence to data privacy regulations in all regions. Champion a culture of learning, collaboration, and adaptability, ensuring the HR function remains agile and future-focused.

6.        Continuous Improvement - Identify process gaps and propose enhancements within HR programs and practices, particularly in the context of a global, matrixed organization. Stay informed about industry trends, new technologies, and emerging methodologies, integrating best practices to drive efficiency and effectiveness.

7.        Cost control - For relevant costs perform cost control activities, analyse cost effectiveness and define saving opportunities with the aim to ensure appropriate cost-performance-ratio and financial well-being of the function. 

Qualification criteria

·        University degree, preferably in HR or Business-related field (master's degree preferred) 

·        7+ years of professional experience

·        5+ years of experience from international companies

·        5+ years of experience from leading and delivering HR projects

·        3+ years of experience from dealing with senior stakeholders

·        Proficiency in English

Competitive salary package.

Health, Life and Dental coverage.

Opportunities for career advancement and professional development.

Dynamic and inclusive work environment.