Responsibility

· Provide IT support and perform initial troubleshooting or escalate to our outsourced IT specialists for complicated cases, or provide alternatives to resolves the cases.

· Support HQ and project sites regarding IT-related issues.

· Monitor and maintain in-house networks and servers.

· Manage and maintain computer hardware and software systems, Inventory, and deployment to users.

· Upgrade, install and configure new hardware and software to meet company objectives.

· Create user accounts and set up email accounts for new staff.

· Perform diagnostic tests and debugging procedures to optimize computer systems.

· Document processes, as well as backing up and archiving data.

· Develop data retrieval and recovery procedures.

· Perform any ad-hoc assignment as instructed by superiors.

Requirements

· ITE, Diploma or Higher qualification in computer science, information technology, information systems, or related fields.

· Preferable with at least 1-2 years of relevant working experience in a similar role.

· Responsible, meticulous, fast learner.

Authorities and Responsibilities

1. To manage full supply chain cycle delivery for Organisation’s need with safe and best quality delivery.
2. To ensure proper timely delivery and collections of goods (Standard Operations Procedure- SOP).
3. To support best delivery activities to meet production operations or customers need from time to time.
4. To liaise with internal/external customer on all delivery or store related function matter from time to time.
5. To pack goods accordingly to work instructions / shipment requirement.

Competence Requirement

1. Min. Primary or secondary with class 3 and forklift licences. Class 4 is advantage

2. Two (2) years in relevant experience in delivery/logistic environment/warehouse/store.Physically fit.

Overview of Duties

• Ensure effective and efficient operation of the lounge reception desk.
• Provide exceptional service, ensuring total customer satisfaction to our guests at all times.
• Be an ambassador of Accor Hotels and the Qantas Airways brand.

Main Responsibilities

• Provide a warm welcome as first point of contact for lounge guests.
• Monitor lounge entry according to policy requirements.
• Ensure guest experience is seamless from check-in to lounge hosting. Assist with lounge service when required.
• Respond to customer queries and follow up with partner airlines as required.
• Provide services to our guests in relation to their flights in adherence to the lounge procedures.
• Develop positive communication with airlines for good business relationships and understanding of their guests and flights that utilises the lounge.
• Monitor, log and announce all flight departures and delay updates as required.
• Ensure effective communication of new and updated information regarding policies, and general lounge information.
• Conduct delay management, including organising re-bookings, and keeping customers informed of changes; and advising Customer Journey Managers along with effective use of service recovery tools.
• Ensure strict procedures are followed in regards to guest transportation, luggage collection and storage, and guest confidentiality.
• Arrange guest transportation to and from the lounge for guests requiring mobility assistance.
• Carry out reception duties as required.
• Maintain a professional rapport with colleagues and guests.
• Ongoing open communication and reporting as required by the Managers and stakeholders.
• Visually inspect the lounge and surrounding vicinity to ensure the areas are clean and tidy at all times and take action to ensure this meets our standard.
• Act in accordance to relevant service standards in all dealings with colleagues and people external to Qantas Airways.
• Any other assigned duties.

Experience & Skills

• Minimum Diploma in Tourism/Hospitality or equivalent.
• Minimum 3 years of related experience preferably in Concierge/Hospitality/Hotel/Lounge/F&B operations.
• Experience in F&B, hosting, order taking and serving.
• Required to acquire and be competent in internal systems
• Proficient in MS Office - Word, Excel and Powerpoint.

Primary

1. To Provide primarily support at production department.
2. Assist superiors in prepare and compile reports.
3. Prepare, generate and release job order / purchase requisition to various departments of the confirmed job orders.
4. Responsible for planning of production output, monitor machine capacity, OEE etc.
5. Work closely among inter-departments to ensure committed schedules are met.
6. Provide regular update to the sales/Projects team on project development in a timely manner.
7. Maintenance and upkeep records of Production/Engineering/Technical documents.
8. Arrange production run according to Supervisor/HOD instruction.
9. Receiving/distribution of raw material for production usage.
10. Parts distribution to other departments for next process.
11. Able to systemize and improve on workflow.
12. Good application and know-know on the ERP / reporting tools.
13. Ability to understand or interpret all technical drawing and part specification.

Education level:

1. Min. NTC/Nitec level ME/Mechatronic or its relevant.

Experience level:

1. Two (2) years in relevant experience in clerical environment or manufacturing or its relevant

2. Perform competent in clerical duties, computer literacy.

3. Result oriented, resourceful and independent.

4. Ability to read, understand mechanical drawing and Geometric Dimensioning and Tolerance.

WELCOME TO SITA

SITA is the leading specialist in air transport communications and information technology. We don’t just connect the global aviation industry, we apply decades of experience and expertise to address almost every core business, operational, baggage, and passenger process in air transport. As an organization, we cover 95% of all international air travel destinations and work with over 2,800 air transport and government customers in every corner of the globe. Immerse yourself in the dynamic world of technology while embracing our collaborative, and inclusive culture.

Ready to redefine air travel? The journey starts here, with you at SITA.

ABOUT THE ROLE & TEAM:

WHAT YOU WILL DO:

• Provide Service Operations support to internal and external customers in accordance with the terms of the customer contract and Service Level Agreements (SLAs)
• Ensure the correct functioning and maintenance of all internal and external systems and products serviced by Service Operations
• When required, act as the customer SPOC and coordinate the scheduling of intervention with Customer's, internal resolver groups, and the Service Desk ensuring the highest level of customer services and communications are maintained to resolve the fault and incident within the prescribed SLA.
• Carry out incident and problem management support to the highest standards and co-ordinate the resolution with the appropriate resolver groups
• Ensure shortest restoral times possible, initiating the timely escalations to specialized resolver groups inside and outside SITA, according to the customer contracts, SLAs and monitoring requirements
• To ensure the Service Operations team adheres to the highest working standards for all incidents and problems by providing guidance, support and direct management.
• Proactively detect problems related to service and infrastructure operations and delivery services, conduct diagnostics and provide service request ownership to ensure resolution of customer problems
• Support the senior team members in the management, reporting, and coordination of day-day tasks during the absence of the Lead Engineer
• Adhere to installation guidelines and industry best practices in order to deliver quality service and infrastructure operations
• Use the appropriate tools and equipment to perform the installation, intervention, and repairs in accordance with Service Operations and Delivery guidelines and instructions where provided
• Report and escalate to the next level those problems which cannot be fixed
• Carry out preventive and proactive maintenance of equipment and monitoring of systems and services in accordance with agreed schedules and customer expectations
• Perform Change Management, Configurations, Design and Implementation of the supported Product & Systems
• Manage local suppliers in the provision of services for the SITA Service Operations centres and report on services provided to management.
• Conducts the analysis, definition, documentation and testing of application & systems enhancements
• To provide onsite support to Users during the cutover of the services
• Continuously identify and document lessons learnt, known errors and operational knowledge for improved services
• When/where required, be contactable for escalations and support, on and on-call standby basis
• When/where required, perform assigned tasks on 12 x 7 shifts basis.

EXPERIENCE:

• Degree or equivalent Diploma / Certificate in Computer Science, Electronic Engineering or equivalent
• Minimum 8 years experience in the network, and/or application/system support domain.
• Must have dealt directly with external customers delivering to SLAs.
• Exposure to ITIL and IT/network components and principles
• Demonstrated maturity in handling complex customer issues and demanding customers
• Ability to coach new joiners and to facilitate their integration into the team
• Knowledge of Airline and CAA customers use of ACM applications
• Ability to organize the activity of a team and to take ownership of issues until resolution

Job Description

· Cutting and Crimping of wires;

· Inserting of connectors and housing;

· Assemble components to form wire harness according to customer’s specifications;

· Ensuring quality in process is observed;

· Re-work defective wire assemblies;

· Any other duties assigned from time to time.

Requirements

· Good eyesight as some components are small;

· Not color blindness for identify colored cable and label.

· Understand basic English to read drawing and cutting length

Roles and Responsibilities:

• Perform 3D/CNC programming & setting of Milling machine.
• Familiar with Fanuc Control System.
• Develops CNC programs to machine complex components from various materials like metals, plastics, or composites.
• Operates CNC machines like mills, lathes, or routers to fabricate prototype parts according to engineering drawings and specifications.
• Knowledge in machine tools, speed, feeds & insert technology.
• Designs and fabricates custom tooling and fixtures to hold and position workpieces during the machining process.
• Must have good knowledge on CNC manufacturing process, setting/programming/operating.
• Technical support on production issue including Design jigs & fixture for machining purpose with good knowledge in understand of manufacturing include re-design.
• Verifying conformance of finished parts to specifications, using measuring and inspection tools.
• Develops efficient machining processes to minimize production time and cost.
• Optimizes tool paths to reduce machining time and improve surface finish.
• Others ad-hoc duties assigned.

Requirements:

• Experience in operating CNC Mills & setting up.
• Good knowledge in milling tooling and machine process.
• More than 3 years in relevant experience in related field.
• Proficient in using Solidwork, Hypermill and CAD/CAM software

About the role

Reporting to the Head of Vertical - Flavours & Fragrances, the Regional Key Account Support Intern will be part of the Flavours & Fragrances vertical and will support the BD Team for diverse marketing activities and various projects in the Region.

What you will be doing

Marketing & Front Office Support

• Support the development of marketing materials for key sub-industries (e.g. presentation decks, case studies)
• Conduct Market Research on certain targeted trades or industry
• Other ad-hoc support as requested from RAM team

Project Management

• Lead various internal projects related to business development monitoring, setting up implementation tools
• Other ad-hoc projects requested by RAM team

The successful candidate

Essential

• Degree or Diploma in Busines, Marketing or Communications preferred
• Strong proficiency in English (written & spoken)
• Microsoft Word, Powerpoint, Excel
• Analytical, with ability to translate complex requirements and data into effective solutions
• Strong marketing, project management and organizational skills
• Takes Initiatives and Able to work independently

Desirable

• Advanced in MS Excel, Word, PowerPoint, MS Visio, MS Project

Rapsodo Inc. is a sports analytics company that uses computer vision and machine learning to help all athletes maximize their performance.

Our proprietary technology applications range from helping PGA Tour golfers optimize their launch conditions to allowing MLB pitchers to increase the efficiency of their breaking balls. Current partners include all 30 MLB teams, MLB, USA Baseball, Golf Digest, PGA of America, and over 1000 NCAA athletic departments.

Our IT team assist clients to address their concerns around Confidentiality, Integrity, Availability and Privacy of their technology.

As an IT Intern at Rapsodo, you will have a holistic view of how Technology and Business Integrate, and responsible for a wide range of technologies not limited to systems administration, helpdesk, telephony administration, laptop/desktop computer build-up/replacement etc.

Key Responsibilities:

·       Be the 1st level support for inbound email and phone based technical support for on-site and remote employees

·       Assist with setting up and configuration of laptop and desktop computers (OS Installations, Software Installs, etc.)

·       Assist the team with keeping the hardware inventory up to date

·       Develop and update Support Documentation as well as research information for incomplete documents

·       Assist the team with developing an IT Security Handbook that includes log reviews, firewall attestation, etc.

·       Assist the team with mapping and consolidation of existing IT Security tasks to the requirements of a quality IT Security Programme

·       Assist with reviewing and analysing security vulnerabilities to identify false positives

·       Assist with conducting server/network/middleware security configuration assessments

·       Assist with preparing reports on identified security vulnerabilities and possible recommendations to remediate vulnerabilities

·       Work cross-regionally between the Rapsodo Singapore, US, Turkey & Japan offices

Skills & Requirements:

·       Absolute professionalism and discretion required due to exposure to confidential information

·       Pro-active, organized, and meticulous

·       Able to work independently in a fast-paced environment

·       Strong aptitude to learn and contribute

·       Possess strong analytical, problem solving, and interpersonal skills

·       Excellent written and oral communication skills to present ideas and results to technical and non-technical audiences

·       Being handy with gadgets and having experience building your own PC is a plus

·       Diploma in Information Technology, Cyber Security, or any related discipline

As Manager, Business Strategy, the incumbent is expected to study market trends, conditions, regulations, customers to inform Company’s decisions on business strategies. Based on market research, the incumbent shall provide key insights and recommendations to leverage opportunities and coordinate strategies aimed at assisting the company in reaching its goals.

Key Duties & Responsibilities

Market Intelligence

Perform market research to identify areas of interest, iterate on key findings and communicate market insights.
Evaluate key policy and industry shifts in existing and new business space to identify emerging trends, opportunities, threats and distil relevant implications to the company.
Analyse competitors’ activities to determine the best strategies for increasing market share or generating new business opportunities.
Identify new business opportunities, including new markets, growth areas and business partnerships.

Business Strategies

Develop long term business strategies and priorities in pursuing new opportunities in growth areas, new and existing markets.
Identify areas of capability building to strengthen YRI’s current and future competitive advantages.
Working with management to develop policies, strategies, and plans to ensure that business objectives are achieved.

Annual Business Planning

Support Business Group’s annual business planning process

Requirements

Good tertiary education.

- A degree in Business or Economics is preferred.
- Possess at least 3 years of working experience.
- Strong business writing and business reasoning
- Strong communication and critical thinking skills.
- Ability to work independently.

Interested and suitably qualified candidates are invited to send in your resumes.

Shortlisted candidates will be notified via email within 5 working days.

Job Description

· Conduct day-to-day inspection activities

· Inspect products according to the established procedures / specifications

· Record and file quality data

· Highlight quality problem detected to Quality Engineer

· Ensure all non-conforming products are not mixed with good products

· Identify products of their inspection status

· Housekeeping of the QA Department

· Authorise to reject products found unsatisfactory

· Any other duties assigned from time to time.

Requirements

· Good eyesight as some components is small;

· No colour blindness for identify coloured cable and label.

As the Senior System Software Engineer, you will be the technical lead for our scientific instrument system software development. You will be working closely with hardware/mechatronics engineers to define and develop low level communication protocol, motion control and device drivers and firmware to support our scientific instrument system design, development, test, and manufacturing. You also work closely with hardware/firmware/software engineers to define and develop the automated system to support our cutting-edge virus identification equipment. This opportunity will allow you to grow and command the system software design and development of one of the most innovative and leading scientific instruments in the industry.

Roles and Responsibilities

• Design and develop system software architecture for Borries instrument system.
• Work very closely with the system hardware engineering team on dissecting system requirements, conducting system analysis, design, and review, to ensure our system design can best meet the requirements in term of functionality, performance and reliability.
• Responsible for defining and documenting the system software requirement, architecture, design, unit test, integration test, and development plan to ensure our system software design and development plan can best meet the requirements.
• Responsible for implementing and testing the system software, tracking its issues until its resolution, to ensure our product can best meet customers’ requirements and delivery timeline.

Qualifications

Bachelor or Master’s degree in Computer Engineering, Computer Science or similar field.

Job Requirements / Special Skill sets

• Solid knowledge and extensive working experience in low level communication protocol, motion control, device drivers and firmware.
• Solid programming skills in C/C++/C#
• Familiar with Python, Linux and Qt would be an advantage.
• Background in image processing/computer vision/machine learning including programming new image processing algorithm and machine learning tools would be an advantage.
• Solid knowledge and extensive working experience in GUI software design would be an advantage.
• Strong analytical and presentation skills, as well as high creativity, flexibility, and ability to think 'out of the box'.
• Strong oral and written communication skills.
• Ability to work with other functional teams, especially in a multi-site environment.
• At least 3 years of experience with system/architecture development on an equipment system.

Key Responsibilities

• Provide support for software and hardware installation/troubleshooting to ensure smooth operation for SSS end users.
• Coordinate with the SATS Vendor, SMITH, for any IT-related hardware or software issues.
• Interpret basic system diagrams to assist with troubleshooting and planning for network setups and equipment configurations.
• Assist in troubleshooting electrical, network, and mechanical issues as needed.
• Register and update new and existing Win2K IDs for Ground-star/GOPS.
• Collaborate with the OPS Tech Team to assist with projects, tasks, and other assignments as needed.
• Offer Level 1 support for both existing and new systems, handling initial troubleshooting and resolving basic issues before escalating to the Development Team.
• Work closely with the Ops Logistics Support team to maintain records for hardware and IT systems, ensure timely renewals of maintenance contracts, and ensure vendor compliance.
• Provide hands-on technical support to resolve system malfunctions.

The Role

We are seeking a highly motivated and detail-oriented intern to join our Strategic Partnerships team. This role offers an opportunity to contribute to the execution of critical initiatives, particularly in mental health and related areas. The ideal candidate will be passionate about creating social impact, possess strong organizational skills, and be eager to learn in a dynamic environment.

• Operational Support:
• Assist in implementing strategic projects by managing day-to-day operations and supporting partner engagement.
• Coordinate and track project timelines, deliverables, and outcomes to ensure seamless execution.
• Groundwork for Strategic Initiatives:
• Conduct research and analysis to inform project strategies and decision-making.
• Support the preparation of reports, presentations, and proposals for internal and external stakeholders.
• Stakeholder Engagement:
• Assist in maintaining relationships with existing partners and identifying potential collaborators.
• Contribute to the organization of meetings, workshops, and events related to strategic initiatives.
• Data & Insights:
• Collect and analyze data related to project performance and outcomes.
• Provide insights and recommendations to enhance project impact and sustainability.

What We Offer:

• Hands-on experience with impactful projects in mental health and community sectors.
• Mentorship and learning opportunities with a dynamic and supportive team.
• A chance to contribute meaningfully to initiatives that drive real-world change.

• Currently pursuing or recently completed a degree in Psychology, Business Administration, Public Policy, Social Sciences, or a related field.

• Strong interest in mental health initiatives and advocacy.
• Excellent communication and interpersonal skills.
• Proficient in Microsoft Office (Word, Excel, PowerPoint) or similar tools.
• Self-starter with strong organizational skills and attention to detail.
• Ability to work collaboratively in a team and independently when needed.

Objective

In collaboration with various department to contribute to the optimization of inventory control management through strong governance of processes in monitoring product portfolio.

Relationships 

The position needs to have strong collaboration with Operations, Finance and Logistics team

Key Activities

• Conduct daily stock checks of products and report findings to Inventory Control Supervisor
• Coordinate and follow-up with Retail Operations to resolve inventory issues that require physical checking of stocks
• Assist Inventory Planning Executive in validating count results of cycle counts/Customs stock take (during and after the count)
• Maintain and update records that will be used as references for checking and validation of items
• Assist Inventory Planning Executive in checking SKU’s with source code (EAN/UPC) or price tag issues and report it promptly to Inventory Control superiors
• Liaise with Retail Operations in printing of new price tags for items with incorrect source codes
• Process returns to warehouse in Glob+
• Checks breakages and damaged items at each store and maintain a Liqour Breakage & Damaged Items Monitoring Listing
• Any other duties which may be assigned by immediate superior/Manager from time to time

• Diploma or related qualification in Inventory Management or related discipline
• At least 2 years experience in Inventory Control or Planning from multi-stores retail or travel retail industry
• Proficient with Microsoft Excel (Intermediate level)
• Good business acumen and analytical skills

We Are Social is a global socially-led creative agency with unrivalled social media expertise. With more than 1300 people in 18 offices spanning four continents and over 80 people here in our Singapore office, we deliver world-class creative campaigns and strategies based on social insights, for forward-thinking brands. 

Overall purpose of the role

A client-facing role, developing innovative strategic solutions for clients and helping them navigate the rapidly evolving world of marketing and communications. Where digital/social, advertising, branding, direct marketing, PR, media, and emerging platforms are all now converging and demand integrated strategic thinking that can catalyse cross-disciplinary opportunities.

Our Planning department is a crucial part of the Agency’s success, helping clients put Social Thinking at the heart of marketing, focused on understanding people and the evolving role of social to generate powerful socially-driven, data-fuelled insights which can drive actionable business value for brands.

We are now seeking a freelance Senior Planner for a 3-month project, ideally someone available to start immediately and commit until the end of February 2025.

What does the role involve?

Strategy

• Taking client briefs, challenging them, developing them into inspiring and informative internal briefs and external proposals/ pitch decks.
• Keeping abreast of new trends and developments and sharing those with the rest of the team and company on a regular basis, with an eye to how we can translate these new developments into opportunities or offerings for existing and potential clients.
• You will be responsible for turning ideas into well-rounded, strategically-sound, deliverable plans that you lead and write, collaborating with others in the team to encompass audience insights, trend analysis, marketing/media executions, timings and budgets.

Creativity

• Driving the conception and development of innovative on-brief digital ideas for clients and/or new business, from bigger campaign themes to smaller execution/technology-led ideas. You should be able to collaboratively guide and lead the ideas-generation process, identifying and building on any ideas from other people within the agency. Having a pulse on new trends, developments, emerging platforms, and a sense of potential possibilities will also set you up for success in this role.

Client Management

• Articulating those plans for clients in written and spoken form - writing and giving clear, compelling presentations. Once ideas are sold-in, you will then be the guardian of that plan, ensuring it’s delivered in a way that remains on-brief and in-line with the agreed vision. This involves working closely with those implementing all elements, from designers, to developers to marketing managers.

Research and Analysis

• Intellectual curiosity is a must; we are looking for creative problem-solvers. You’ll need to have a good understanding of social data research approaches (on and offline) and be able to apply these approaches to uncover breakthrough insights that can drive our client objectives forward. 
• Tools we use include: Brandwatch, Meltwater, Global Web Index, Sysomos, Synthesio, Crimson Hexagon and Euromonitor
• Research approaches we use include: social listening, ethnography, fieldwork, interviews, semiotics

Effectiveness

• Keen focus and understanding of how client business works and ability to develop strategic approaches clearly designed to help grow clients’ brands and achieve their business objectives.
• Clear understanding of marketing and social effectiveness and how to design for performance, measure, and track success both qualitatively and quantitatively.

Leadership 

• As a senior member of the team you will lead by example providing mentorship and support for more junior members of the team. You will have a strong point of view on the future of the communications landscape and the role of social thinking within this. You will be experienced in expressing this point of view internally and externally and helping shape client and agency direction as a result of this.

What are we looking for?

• Open, inquisitive, proactive, can-do character with a focus on effective problem solving in creative ways
• Systematic thinker and organised doer with proven project management skills, capable of driving projects independently and guiding smaller teams 
• Fluency and comfort crafting data driven strategic thinking
• Deep interest in  wider communications/marketing trends and culture as a whole
• Social media/advertising /brand enthusiast
• Confident and articulate to present with conviction
• Collaborative with a passion for delivering industry-defining work
• Brings something new to the agency - demonstrate individual passions and expertise

#LI-JT1

Develop, maintain and measure Expeditors' world-wide activity with your customer(s). Manage all aspects of our relationship to grow revenue and deliver exceptional customer service, including local and global alignment with our execution teams and the customer(s).

JOB EXPECTATIONS & KEY RESPONSIBILITIES

• Dedicate yourself to the success of Expeditors' and the customer using ethical business practices, personal commitment, passion, sacrifice and an obsession with the fundamentals of running the business. ]
• Create and communicate a global strategic business plan in alignment with the customers' and Expeditors' company goals.
• Penetrate customers' organization structure at all levels, developing relationships beyond the main point of contact at all locations.
• Focus on product & GEO diversification by owning, being accountable for, and management of your sales pipeline to ensure you deliver revenue growth for Expeditors.
• Improve your personal knowledge of your customers' supply chain and industry, their financial objectives, and general business goals in order to continually offer value add services. Create a network diagram to support you on this endeavor.
• Initiate value add solutions based on Expeditors service offerings and technology.
• Establish systems requirements (such as EDI) to better improve our customer connectivity and overall customer service.
• Ensure global visibility and collaboration across Expeditors network (strategic updates, KPI's, service deliverables and initiatives).
• Follow our established bid process and engage key stakeholders so they are aware of, and actively supporting your efforts.
• Create and deliver effective customer business reviews with emphasis placed on how Expeditors can support customers with achieving their goals and initiatives.
• Establish and monitor performance standards according to agreed KPI's.
• Ensure customer expectations are clearly documented (through SharePoint or Customer SOP) and communicated effectively.
• Highlight and escalate customers at risk.
• Ensure yields are managed and in line with company expectations with regular review either in SAS (CAM-GAM accounts), or through BI portal (LAM accounts).
• Ensure rates are kept up to date and communicated effectively to operations and customer either through customer SOP or SharePoint.
• Ensure customer is properly set up in CRM & customer account according to CHQ expectations.
• Document all meetings, opportunities and any other customer related information in CRM; and ensure data is accurate and consistent at all times.
• Achieve and maintain acceptable scoring of related AM measurements including the engagement of corrective measures when applicable.
• Travel when necessary.
• Regular 1:1 meetings with CRDM with expectations review

As an Operational Control Analyst for the Asia Rice Platform, your role is to be a key financial partner to the platform, and be primarily responsible for timely reporting, monitoring and analysis of the Business Results and Exposures. You are required to understand the trade flows, strategies and to produce commentary and analysis as and when required. You will be responsible for the monthly closing process and working closely with near-shore Accounting. You will also be involved in IT and Process Improvement/Efficiency projects, and play an important role from a business operations perspective, collaborating closely with multiple stakeholders such as Commercial team, Execution team, Finance team, IT team who may be stationed across different countries.

Main Responsibilities:

• Prepare, monitor and analyse the Trading Positions, Weekly P&Ls, FX Exposures, Cashflow Forecast for the Asia Rice businesses
• Provide commentary and analysis on Desk/Platform performance
• Keep abreast of business strategies, operations, and market news to be aware of risks on business results or misconducts
• Prepare regular updates on landing for current FY and budget process for upcoming FY
• Provide any ad-hoc analysis upon Platform/Region’s request to support business decision making
• Liaise with Near-shore Accounting team to ensure accurate month-end closing in accordance with internal deadlines and reporting requirements
• Collaborate and communicate with stakeholders from other departments such as Commercial, Execution, Finance and IT team
• Propose/Champion/Participate/Collaborate with colleagues in other Departments in business process improvement initiatives or regional projects to align/streamline processes in line with LDC’s Trade to Cash Principles

Experiences:

• 2-3 years of experiences in Product Control/Business Analysis/Management Accounting/Audit
• Working knowledge of Financial Markets, in particular Commodity and Foreign Exchange Markets
• Highly proficient with Microsoft Excel
• Knowledge of SQL and PowerBI is a plus
• Strong analytical skills with a keen eye for details
• Good business sense with high level vision
• Ability to identify/control weaknesses and implement process improvements
• Strong verbal and written communication skills, ability and willingness to interact effectively with all levels of employees & management
• Ability to handle/ prioritize multiple responsibilities
• Ability to work in a fast-paced environment
• Independent self-starter who takes initiative, and has a proactive attitude toward problems and issues
• Flexibility on working hours during periodic closings

Academics:

•  Degree in Business/Accounting/Economics or related field of study

Platform Workers Insurance-related matters

• Medical Claim and Payout procedure:

Assess medical expense claims’/medical invoices’ validity  Assess medical or hospital leave claims Initiate payout to Platform workers process upon claim validity  Initiate reimbursement process from insurers

• Coordinate and follow up on injury reports with claimant / Provide excellent service to our platform worker community to ensure missing information is being provided and information is communicated
• Update and maintain the injury record system on a daily basis and query out new injury claims from our database
• Manage our agents from our shared service centre that are one channel in which injuries are being reported and adjust SOPs if necessary
• Maintaining a positive, empathetic and professional attitude toward all stakeholders at all times
• Responding promptly to Platform Workers' inquiries
• Knowing our products inside and out so that you can answer questions
• Come up with initiatives to improve the process along the way as it is completely new / shape the injury process claim landscape in coordination with other stakeholders involved
• Communicate closely with other teams (e.g. call centre, dispatching, HR and finance team)
• Other ad-hoc duties as assigned

Bell Captain

Directs and coordinates the delivery process to fulfill guests’ requests for amenities, luggage delivery, newspapers, mails and messages and other porter services.  Ensure the smooth operations at both lobby and driveway and also productivity and efficiency of Bellman

Summary of Responsibilities:

The main responsibilities and tasks of this position are as listed below, but not limited to these:

• Ensure timely delivery of guest luggage and guest items in a friendly and approachable manner to meet and exceed guest expectations. 
• Handle all telephone enquiries and requests and ensure timely completion of pick-up and/or delivery service through follow-up. 
• Attend to all other guest requests as directed by Leaders, and according to Swiss Service 
• Acknowledge and communicate with Bell Persons via Mobitalk upon completion of assignments 
• Respond to all other requests in a timely manner 
• Ensure all job assignments are properly logged in respective logbooks 
• Ensure LQA service standards are in practice as set by the hotel at all times 
• Provide organized and seamless luggage service 
• Provide introductory explanation of room facilities  
• Able to provide information and assistance to guests as and when required 
• Listen actively and is able to display self-control and empathy in challenging interactions and offer suitable alternative 
• Supervises the Bell person, Doormen and Valets to ensure optimum operational standards 
• Ensure smooth flow of traffic at the driveway 
• Assist with any group luggage logistics 
• Issuance and control of walkie and master keys to colleagues on duty 
• Ensure all issuance of walkie and master keys are recorded 
• Buddy new colleagues as required and provide on job training 
• Perform manual wake-up calls for guests during night shift when required 
• Ensure timely deliveries of amenities to guests especially during the night shift 
• Conduct department briefings, checking on attendance and punctuality 
• Co-ordinate coverage for colleagues manning during breaks and meal time 
• Ensure grooming standard set by the hotel at all times 
• Ensure work areas are adequately stocked and inventory properly recorded and maintain good housekeeping of work areas 
• Efficient usage and upkeep of communication tools and equipment to enhance productivity of workflow 
• Handle all telephone enquiries and requests and ensure timely completion of pick-up and/or delivery service 
• Maintenance of equipment (including signages/stanchions). 
• Maintain the inventory of amenities and collaterals and organize requisition. 
• May be tasked to perform Doorman or Bellman role when required 

Sales Associate reporting to the Head Sales Team, the candidate will be responsible for the following:

• Front-to-back responsibility for the account opening process of end-clients of our institutional partners by conducting proper documentation review and preparing KYC pack for Compliance.
• Go-to Person for client enquiries in the day-to-day business ensuring high quality assistance to our clients and sales administration.
• Provide full support to all Sales team members to ensure good internal service level and client satisfaction.
• Coordinate with other departments (Legal and Compliance, Operations, Trading, Risk) to ensure smooth business operations.
• Contribute to improve systems and tools in internal project boards.
• Other administration/support  tasks as assignment from Department Heads.
• Proactively suggesting new ideas on way to improve our business objectives and processes.

Concierge

The Concierge is a specialized guest services representative of a full-service hotel, who aids the guests by providing a wide range of services including essential travel arrangements and delivering accurate tourist information, as well as fulfilling all their needs (of moral and legal) to ensure ultimate guest experience. 

Summary of Responsibilities:

Reporting to the Director of Guest Services, responsibilities and essential job functions include but are not limited to the following:

OPERATING THE CONCIERGE DESK IN A PROFESSIONAL MANNER WITH PROMPT AND COURTEOUS SERVICE TO ALL GUESTS  

• Assist guests in tours, golf, restaurant, flight booking, reconfirmation and making changes.  
• Providing directional information, shopping, places of interest, etc  
• Handling of Mail and Message and Lost & Found  
• Maintaining of brochures of hotel chain as well as places of interest  
• Limousine bookings and assignment of limousine jobs, handling of its billings and forecast of limousine revenue  
• Handle administrative matters pertaining to their respective shift  
• Ensuring hotel service standard goals are met  
• To assist in any tasks given from time to time  

PROVIDE A GUEST CONCIERGE EXPERIENCE THAT EXCEEDS GUESTS’ EXPECTATIONS  

• Ensure LQA service standards are in practice as set by the hotel at all times 
• Able to provide information and assistance to guests as and when required 
• Listen actively and is able to display self-control and empathy in challenging interactions and offer suitable alternative  
• Involvement in the pre-arrival arrangement, eg. Birthday decorations, honeymooners, anniversaries etc. 
• Lead a Heartist® approach to guest experience/service with the team 

CONCIERGE DESK AND MISCELLANEOUS DUTIES 

• Making reservations and is well versed with booking system in Singapore for theatre seats, airlines, transportation etc 
• Assist guest with local and foreign governmental rulings, immigration customs visas requirement 
• Able to provide information and is fully conversant with Singapore’s places of interests, commercial centers  
• Familiar with hotel computer interface, property management systems and internet access 
• Attend any department and operational meetings 
• Handling and investigation of guest requests/complaints  

INVOLVEMENT AS A MEMBER OF THE CONCIERGE TEAM 

• Ensure grooming standard set by the hotel at all times 
• Ensure work areas are adequately stocked and inventory properly recorded and maintain good housekeeping of work areas 
• Efficient usage and upkeep of communication tools and equipment to enhance productivity of workflow 
• Ensure department compliance with safety and security procedures at all times 
• Handle all telephone enquiries and requests and ensure timely completion of pick-up and/or delivery service 

To be a senior contributor in the Trust Services team, supporting the Head of Trust Services (Private Clients) to lead and manage the Private Clients team to be an effective, efficient and profitable part of Ocorian.

The candidate will be responsible for the client administrative delivery, operations and service standards of their area whilst creating strong profitable relationships with clients.

To motivate and promote a culture of teamwork through excellent leadership and mentoring.

Main responsibilities

• Support the local Head of Trust Services (Private Clients) in his/her overall duties, including but not limited to, overseeing the daily client administration, operational aspects, ongoing regulatory and compliance oversight, business development efforts, and motivating the team.
• To support and mentor the Trust Services team including assisting with ongoing client responsibilities, in addition to supporting with the management of the Group.
• Guide, motivate and oversee the Trust officers and managers to ensure excellence in client delivery, within agreed timelines whilst esteeming appropriate risk mitigation.
• Support and ensure performance targets of the Private Clients team are on track and motivating.
• To manage the day-to-day administration of the Private Client team specifically covering a varied and complex portfolio of trust structures, and to maintain a wide knowledge and understanding of trust and corporate administration generally, to include money laundering, compliance and relevant legislation.
• Acquire a thorough understanding of the structures used by clients and the reasons for so doing.
• Act as Director and/or bank account signatory for Private Clients client companies
• Act as Resident Manager for Ocorian Singapore Trust Company
• Act as Data Protection Officer (DPO) for investment holding companies underlying Trust structures where appropriate.
• Foster close working relationships with other service and support lines in the local office and Group.
• To ensure absolute compliance with KYC procedures whilst maintaining knowledge of the client business and operational workloads.
• Work closely with Business Development and Subject-Matter-Experts (SMEs) with the on-boarding of new business within the Group.
• To ensure prompt billing and cash collection are carried out effectively and in a timely manner.
• Any other such duties that would be reasonably required for this role.

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Purpose of the job

To ensure excellence in delivery of financial accounts, including financial statements, management accounts, and annual returns, by overseeing the local private clients’ accountants and coordinating with the Mauritius Private Clients accountants assisting with the preparation.

This role offers an excellent opportunity to quickly build upon accounting, tax and financial management experience, especially in the private clients’ space.

The candidate will form part of a vibrant Trust Services (Private Clients) team, that lends his/her accounting expertise to bring greater value to the private clients’ relationships.

MAIN RESPONSIBILITIES

• Support the local Trust Services (Private Clients) team by taking ownership and responsibility over preparation and quality of the financial accounts within the team.
• Managing a portfolio of clients accounts ensuring high quality service deliverables to clients, including but not limited to, review and preparation of the financial accounts where applicable.
• Ensure excellence in delivery of all financial accounts of the local private clients team.
• Coordinate, liaison and lead the accounting process with Group centralised accounting team (i.e. Mauritius) where applicable, towards ensuring excellence in delivery of accounts.
• Review and prepare full or partial sets of accounts (monthly, quarterly and yearly) for the portfolio of clients.
• Ensure accurate recording of accounting transactions and analyse financial information, to prepare meaningful management accounts and supporting schedule
• Prepare tax computation and assist with tax compliance matters.
• Ensure payments are processed in compliance with the client’s policies and statutory requirements.
• Review and prepare financial statements under SFRS and other international GAAP where applicable
• Coordinate with external parties including external auditors, tax agents, corporate secretarial and government authorities, where required
• Establish good client relationships through positive interactions with the clients
• Liaise with banker, auditors and other professional parties where required
• Any other such duties that would be reasonably required for this role.

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We are looking for a Sales Assistant to join our talented team in Singapore. This role will be for Part-Time and includes shifts in the weekends and evenings.

As a Sales Assistant you will have the chance to offer customers a high level of service by starting conversations, selling products at the cash desk, fitting rooms and on the shop floor, processing deliveries, stock replenishment and merchandising the latest garments on the shop floor.