The successful incumbent will be responsible for ensuring kitchen operations run on optimal equipment health for the supply of daily meals to Prisons. He/she will provide planning support to ensure the smooth execution of facility services in line with workplace safety standards and is responsible for the equipment and facilities in the kitchen, ensuring that they are maintained, serviced & repaired for the efficient operation of the 3 kitchen workshops.

Roles & Responsibilities

• Manage and directly supervise maintenance contractors in administering the preventive and recovery maintenance programme for kitchen equipment daily.
• To ensure the availability of equipment for production through preventive maintenance and scheduled maintenance. Examples of equipment, Combi oven, Tilting Pan, Ware wash machine.
• To improve the equipment efficiency, safety, and output quality by carrying out appropriate modifications for the machinery or changing some repair and maintenance methods and procedures.
• To perform maintenance and repair of equipment and troubleshoot equipment’s faults.
• To prolong the life span of equipment or expensive parts by proper regular preventive maintenance.
• To be responsible for the safety of maintenance staff.
• Maintain all workshop tools and equipment in an orderly manner.
• To maximize production capacity, productivity, and quality.
• In addition to equipping inmates with technical skills, cultivate the right values, attitudes, and positive mindsets.
• Plan, liaise, and provide direct supervision for tasks assigned to contractors during kitchen closures.
• Work with maintenance contractors to ensure proper storage, inventory, and adequate stock level is maintained for spare parts.
• Coordinate with Kitchen Operations for the conduct of monthly facility services such as kitchen cleaning, pest control, and floor/grease trap cleaning.
• Work with contractors to troubleshoot maintenance-related issues and provide remedial recommendations.
• Ensure contractors comply with Prison’s security regulations for the management of tools and adherence to workplace safety protocols.
• Facilitate Workplace Safety and Health monthly inspections and jointly follow through with Kitchen Operations on recommendations provided by WHSO.
• Ensure proper follow-up and record keeping for quotation of spare parts, service reports and timely and accurate submission of monthly invoices.
• Work with maintenance contractors to submit the annual conditional assessment and monthly overall health status of kitchen equipment.
• Raise requests and draft equipment specifications by liaising with vendors/contractors for new equipment or spare parts purchases.
• Conduct administrative support for maintenance-related functions.

Requirements

• Diploma in electronics, electrical or mechanical engineering, or ITC in electronics
• 2-3 years of experience in similar roles and industry
• Experience in managing multiple groups of contracted vendors.
• Knowledge of kitchen equipment and facilities management, welding, and Cooling system preferred
• Troubleshooting electrical, mechanical, electronic, and related problems and being able to read all the above drawings
• Preferably know how to read Auto-Cad and Line Drawing
• Able to work in a fast-paced and restricted work environment
• Able to understand electrical and mechanical systems
• Proficient in Microsoft Office
• Good communication and interpersonal skills
• Work Location: Changi Prison

We are seeking a talented and experienced Senior Data Engineer (Quantexa)with expertise in Hadoop, Scala, Spark, Elastic, Open Shift Container Platform (OCP) and DevOps practices. Elasticsearch to join our team. As a Data Engineer, you will play a crucial role in designing, developing, and optimizing big data solutions using Apache Spark, Scala, and Elasticsearch. You will collaborate with cross-functional teams to build scalable and efficient data processing pipelines and search applications. Knowledge and experience in the Compliance / AML domain will be a plus. Working experience with Quantexa tool is a must.

Responsibilities:

·        Implement data transformation, aggregation, and enrichment processes to support various data analytics and machine learning initiatives

·        Collaborate with cross-functional teams to understand data requirements and translate them into effective data engineering solutions

·        Design, develop, and implement Spark Scala applications and data processing pipelines to process large volumes of structured and unstructured data

·        Integrate Elasticsearch with Spark to enable efficient indexing, querying, and retrieval of data

·        Optimize and tune Spark jobs for performance and scalability, ensuring efficient data processing and indexing in Elasticsearch

·        Implement data transformations, aggregations, and computations using Spark RDDs, DataFrames, and Datasets, and integrate them with Elasticsearch

·        Develop and maintain scalable and fault-tolerant Spark applications, adhering to industry best practices and coding standards

·        Troubleshoot and resolve issues related to data processing, performance, and data quality in the Spark-Elasticsearch integration

·        Monitor and analyze job performance metrics, identify bottlenecks, and propose optimizations in both Spark and Elasticsearch components

·        Ensure data quality and integrity throughout the data processing lifecycle

·        Design and deploy data engineering solutions on OpenShift Container Platform (OCP) using containerization and orchestration techniques

·        Optimize data engineering workflows for containerized deployment and efficient resource utilization

·        Collaborate with DevOps teams to streamline deployment processes, implement CI/CD pipelines, and ensure platform stability

·        Implement data governance practices, data lineage, and metadata management to ensure data accuracy, traceability, and compliance

·        Monitor and optimize data pipeline performance, troubleshoot issues, and implement necessary enhancements

·        Implement monitoring and logging mechanisms to ensure the health, availability, and performance of the data infrastructure

·        Document data engineering processes, workflows, and infrastructure configurations for knowledge sharing and reference

1. More than 5 years of experience as a Data Engineer
2. · Bachelor's or Master's degree in Computer Science, Software Engineering, or a related discipline
3. · Possession of Quantexa certification as a Data Engineer or Data Architect, with proficiency in the tool
4. · Demonstrated experience as a Data Engineer, utilizing Hadoop, Spark, and data processing technologies in large-scale environments
5. · Expertise in the Scala programming language and familiarity with functional programming principles
6. · Prior experience with the Quantexa tool is highly desirable
7. · Comprehensive understanding of Apache Spark architecture, including RDDs, DataFrames, and Spark SQL
8. · Advanced proficiency in designing and developing data infrastructure utilizing Hadoop, Spark, and associated tools (HDFS, Hive, Pig, etc.)
9. · Experience with containerization platforms such as OpenShift Container Platform (OCP) and container orchestration via Kubernetes
10. · Proficiency in programming languages commonly employed in data engineering, including Spark, Python, Scala, or Java
11. · Knowledge of DevOps methodologies, CI/CD pipelines, and infrastructure automation tools (e.g., Docker, Jenkins, Ansible, BitBucket)
12. · Experience with Graphana, Prometheus, and Splunk will be considered an added advantage
13. · Background in integrating and utilizing Elasticsearch for data indexing and search applications
14. · Solid understanding of Elasticsearch data modeling, indexing strategies, and query optimization techniques
15. · Experience with distributed computing, parallel processing, and handling large datasets
16. · Proficient in performance tuning and optimization methods for Spark applications and Elasticsearch queries
17. · Strong problem-solving and analytical capabilities with the capacity to debug and resolve intricate issues
18. · Familiarity with version control systems (e.g., Git) and collaborative development environments

We seek individuals with highly developed conceptual, strategic, and analytical skills, capable of striking a balance between visionary thinking and practical solutions. The ability to comprehend, inspire, and mobilize others is crucial. A business-oriented mindset coupled with effective storytelling will drive your success. We are looking for self-starters ready to take on responsibilities with enthusiasm.

As an ML Engineer, your pivotal role involves operationalizing ML Models developed by Bank data scientists. You will serve as the focal point for ML model refactoring, optimization, containerization, deployment, and quality monitoring. Your main responsibilities will include:
Conduct reviews for compliance of the ML models in accordance with overall platform governance principles such as versioning, data / model lineage, code best practices and provide feedback to data scientists for potential improvements

Develop pipelines for continuous operation, feedback and monitoring of ML models leveraging best practices from the CI/CD vertical within the MLOps domain. This can include monitoring for data drift, triggering model retraining and setting up rollbacks.

Optimize AI development environments (development, testing, production) for usability, reliability and performance.

Have a strong relationship with the infrastructure and application development team in order to understand the best method of integrating the ML model into enterprise applications (e.g., transforming resulting models into APIs).

Work with data engineers to ensure data storage (data warehouses or data lakes) and data pipelines feeding these repositories and the ML feature or data stores are working as intended.

Evaluate open-source and AI/ML platforms and tools for feasibility of usage and integration from an infrastructure perspective. This also involves staying updated about the newest developments, patches and upgrades to the ML platforms in use by the data science teams.

• Proficiency in Python used both for ML and automation tasks
• Good knowledge of Bash and Unix/Linux command-line toolkit is a must-have.
• Hands on experience building CI/CD pipelines orchestration by Jenkins, GitLab CI, GitHub Actions or similar tools is a must-have.
• Knowledge of OpenShift / Kubernetes is a must-have.
• Good understanding of ML libraries such as Panda, NumPy, H2O, or TensorFlow.
• Knowledge in the operationalization of Data Science projects (MLOps) using at least one of the popular frameworks or platforms (e.g., Kubeflow, AWS Sagemaker, Google AI Platform, Azure Machine Learning, DataRobot, Dataiku, H2O, or DKube).
• Knowledge of Distributed Data Processing framework, such as Spark, or Dask.
• Knowledge of Workflow Orchestrator, such as Airflow or Ctrl-M.
• Knowledge of Logging and Monitoring tools, such as Splunk and Geneos.
• Experience in defining the processes, standards, frameworks, prototypes and toolsets in support of AI and ML development, monitoring, testing and operationalization.
• Experience in ML operationalization and orchestration (MLOps) tools, techniques and platforms. This includes scaling delivery of models, managing and governing ML Models, and managing and scaling AI platforms.

The successful incumbent will Assistant Director, Operations / Lead Reintegration Mentor in ensuring the smooth running of the daily operations at Selarang Halfway House (SHWH) or future new site at Cosford and is responsible for the safety and welfare of the residents and the overall security of the Halfway House premises. They will work closely with the SHWH Case Managers to aid residents with their reintegration back to society.

Major Duties and Responsibilities

1. Oversee security screening to ensure contrabands are not brought into the house.

2. Facilitate the daily operational routine of SHWH or future new site:

a) Ensure the day-to-day needs of the residents and operational requirements of the halfway house are being met.

b) Facilitate the process of residents checking in and out of the halfway house on a daily basis and provide daily updates on the headcount and other activities/incidents (if any) throughout the tour of duty. Any unusual movements should be highlighted and reported to the relevant parties.

c) To ensure that there is seamless transition during the handing and taking over of shift duties. The jobholder is also responsible in ensuring that all outstanding matters have been clearly communicated to the next duty personnel and are promptly followed up with.

d) Provide logistical support to residents during their stay in SHWH or future new site. To assist occasionally with carrying & moving of bulky/heavy items.

e) Conduct patrols and searches in the SHWH Living Units to ensure the safety of residents.

3. Work closely with Case Managers in the case management of residents, including monitoring and maintaining proper records on the progress, movement, and other relevant information pertaining to the residents.

4. Assist in handling any grievance procedure and carrying out preliminary investigation of incidents and/or disciplinary issues (when assigned).

5. Identify any defect(s) or work(s) to be carried out pertaining to the halfway house’s estate management issues during daily tour of duty and to feedback to Singapore Prison Service Corporate Services Team for follow up.

Any Other Duties

To carry out any other duties as assigned by Assistant Director, Operations / Lead Reintegration Mentor

Requirements

• Recognized Diploma in any discipline.
• Relevant experience in operations (especially in residential or secured settings), security or provost functions.
• Ability to manage people of varying profiles in a professional manner.
• Basic understanding of case management and counselling would be an advantage.
• Level-headed and able to de-escalate tense situations
• Strong listening and analytical skills
• Team Player with good interpersonal skills
• Resourceful and able to multi-task
• Computer Literacy with basic MS Word and Excel knowledge
• Able to work on rotational shift and the hours as indicated below and be deployable on off days when required on short notice.

(A) Full-Time Work Shift Cycle

1 x 12hrs Day Shift from 7.30am to 7.30pm

1 x 12hrs Night Shift from 7.30pm to 7.30am

Followed by 2 Off Days (where 2nd Off Day is standby activation)

(B) Part-Time Work Shift Cycle

4.5hrs per day (rotating shift including night duty)

8 days work in a 14 day cycle

As Manager, Business Strategy, the incumbent is expected to study market trends, conditions, regulations, customers to inform Company’s decisions on business strategies. Based on market research, the incumbent shall provide key insights and recommendations to leverage opportunities and coordinate strategies aimed at assisting the company in reaching its goals.

Key Duties & Responsibilities

Market Intelligence

Perform market research to identify areas of interest, iterate on key findings and communicate market insights.
Evaluate key policy and industry shifts in existing and new business space to identify emerging trends, opportunities, threats and distil relevant implications to the company.
Analyse competitors’ activities to determine the best strategies for increasing market share or generating new business opportunities.
Identify new business opportunities, including new markets, growth areas and business partnerships.

Business Strategies

Develop long term business strategies and priorities in pursuing new opportunities in growth areas, new and existing markets.
Identify areas of capability building to strengthen YRI’s current and future competitive advantages.
Working with management to develop policies, strategies, and plans to ensure that business objectives are achieved.

Annual Business Planning

Support Business Group’s annual business planning process

Requirements

Good tertiary education.

- A degree in Business or Economics is preferred.
- Possess at least 3 years of working experience.
- Strong business writing and business reasoning
- Strong communication and critical thinking skills.
- Ability to work independently.

Interested and suitably qualified candidates are invited to send in your resumes.

Shortlisted candidates will be notified via email within 5 working days.

Direct Company at East Looking for Class 4 Driver.

Job Scope:

- Operate 14/24ft Box Truck with Tailgate (not china goods delivery)

- Work as a team for day to day operation

Requirement:

- Class 4 License

- Physically Fit

- Min 1 years driving 14ft or 24ft experience

Benefits:

- AWS

- Annual & Medical Leave (upon confirmation)

- upgrading course (eg: forklift)

World Central Kitchen is seeking a tenacious and adaptable Response Director who excels at quick, strategic decision-making, thrives at triaging competing priorities, and is a master at building relationships, leading and motivating large teams, and teaching a diverse team of people. The Response Director embraces chaos and ambiguity while implementing WCK responses, and oversees all ground activities of the activation. The Response Director is responsible for ensuring food aid rapidly reaches communities in need in alignment with WCK’s North Star values. 

Duration: The Response Director is a three (3) year term contract position with the opportunity for renewal, offering a unique chance to lead and shape WCK's responses.

This position reports directly to the Chief Relief Officer.

Preferred Location(s): Asia - Must live within one (1) hour of an international airport.

• Bangkok, Thailand
• Dhaka, Bangladesh
• Delhi, India
• Ho Chi Minh City, Vietnam
• Kuala Lumpur, Malaysia
• Singapore, Singapore

Key Responsibilities:

Activation Management

• Respond within four (4) hours notice to a disaster area to act as Response Director, managing relief operations on the ground, or in rare cases, remotely.
• Direct Activation Managers and oversee the work of their teams, including Culinary, Distribution, Community Outreach, and Procurement/Logistics. Manage multiple additional departments represented on the ground, when needed.
• Ensure strategic and streamlined implementation of relief activities on the ground, operationalizing WCK’s North Star.
• Build and train local teams to meet our human capacity needs to feed the need, embracing our accordion model.
• Direct the scope of responses, programmatic changes, and activation timelines, in conjunction with the Chief Relief Officer.
• Facilitate and implement cross-departmental collaboration and information sharing between WCK departments and Activation Managers on and off activation, including, but not limited to, Safety and Security, Communications, Data & GIS, Technology, Volunteers, Communications, Development, Finance, and Human Resources.
• Ensure smooth transitions and complete handovers with other Response Directors, and between Activation Managers, when rotating field teams through phases of the activation.
• Complete the After-Action Report process immediately following activation wind-down, collating and drawing learnings for process improvement.

Budgeting and Logistics

• Work with the finance team to share cost projections for activations, focusing on meal production and logistical needs. 
• Adhere to WCK’s financial policies while adapting to on-the-ground requirements. 
• Collaborate with the procurement and logistics team to source materials and supplies efficiently and ensure timely delivery to affected areas.

Community and Stakeholder Engagement

• Build strong relationships with local communities first.
• Ensure the teams conduct outreach and engagement activities that contribute to WCK’s reputation as an effective, compassionate, and reliable relief organization.
• Represent WCK in the field, acting as an ambassador to beneficiaries, partners, and the media, as required.

• Ability to spend up to 70% of the time in the field. The typical duration of an activation is four (4) weeks, though timelines could be longer. 
• Must live within one (1) hour of an international airport or be willing to relocate. 
• Willingness and ability to travel frequently to remote and potentially hazardous locations within four (4) hours notice.
• Masters degree and/or equivalent preferred, or 10+ years of experience in management roles, preferably in fast paced, ever changing environments; including military, emergency response, culinary, humanitarian or event management settings. 
• Excellent training and coaching skills, and experience leading large, multidisciplinary teams in challenging and rapidly changing environments. 
• Excellent communication skills, both oral and written, with the ability to engage and coordinate with diverse stakeholders. 
• Ability to work independently with minimal infrastructure, amenities and resources.
• Willingness to work in challenging environments with austere living conditions. For example, responders may not have access to running water, communications, or electricity and they may have to sleep outdoors and use bucket toilets.
• Demonstrated negotiation and diplomacy skills in complex and potentially volatile situations.
• Exhibit a calm and composed demeanor during crisis situations, with the capacity to make sound decisions under pressure.
• Be physically fit and have the stamina to work long hours doing physically demanding tasks in varying and potentially extreme climates.
• Strong mental resilience and emotional intelligence to cope with the stressors associated with working in conflict environments.
• Display cultural awareness and sensitivity, recognizing and respecting diverse backgrounds that allow us to positively work with local communities.
• Fluency in English is required; proficiency in additional languages relevant to common disaster or conflict zones is highly desirable (Mandarin Chinese, Vietnamese, Bengali, Hindi).

The role of Response Director is critical in ensuring that WCK’s relief operations are effective, responsive, and accountable, following through on our commitment to communities in need, and upholding the high standards of the organization, guided always by WCK’s North Star.

Application & Cover Letter
This application requires a cover letter that explains your interest in this position and in working for WCK.

References and Background Checks
To help ensure the safety of our communities and our teams, our selection process will include reference and background checks, subject to any legal or regulatory requirements.

Equal Opportunity
WCK is an equal opportunity employer committed to inclusion and diversity and to ensure equal opportunity for all applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or other protected characteristics.

Applicants must be authorized to work for any employer in the country in which they reside. We are unable to sponsor or take over sponsorship of employment at this time.

No recruiters or agencies, please.

Contract Type (If based outside United States or Spain)
We are excited to offer an opportunity for this role in partnership with Velocity Global and TCW Global. If based outside of the United States or Spain, depending on location, the successful candidate will be contracted by either VG or TCW, which will handle all HR-related processes, including payroll, benefits, and compliance, while the employee will work directly with World Central Kitchen to fulfill the job responsibilities.

As a contractor of Velocity Global or TCW Global you will receive the benefits and support of a dedicated HR team, ensuring a seamless experience while you contribute to the mission of World Central Kitchen.

Why Join Us?

Innovative Environment: Be part of a forward-thinking team that values creativity and innovation.
Global Impact: Your work will have a direct impact on building a diverse and talented global team.
Professional Growth: Opportunities for continuous learning and career development.
Dynamic Team: Work with a supportive and enthusiastic team that values collaboration and fun.

If you’re ready to bring your unique talents to a role that’s as challenging as it is rewarding, we’d love to hear from you. Apply today and let’s build the future of World Central Kitchen together!

WCK is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.

Join us in being a part of WCK's global talent journey!

The best of both worlds.  That is what a position with Infopro Digital offers you.  We are first a global company with 4,000 employees and annual revenues of over half a billion dollars, with a presence in 18 countries.  Through our market-leading brands, we serve five professional communities – risk and insurance, automotive aftermarket, construction, retail, and industrials – enabling our clients to make informed business decisions and create new opportunities.   

Secondly, our global brands focused on the financial services industry, known collectively as Risk Global, is a 300-person organization with offices in Hong Kong, London, Nashville, and New York.  Working at Risk Global means being part of a company that has strong financial backing, while at the same time giving you the power to truly make a difference.   

Risk Global portfolio of businesses include Central Banking, Chartis Research, Risk.net and Waters Technology.  Through our proprietary information platforms, we create unique market insight and technical content for senior risk, technology and trading professionals at banks, asset managers and insurers.  In addition, we create high-value marketing services and research solutions to service providers who seek access to our engaged communities.  

Our people are passionate about delivering the best possible outcome for the customers and markets we serve.  We are an impact-driven and entrepreneurial business that provides support while at the same time trusting great people to do great things.  We are collaborative and move fast, with our people developing new skills even faster. Thanks to our global reach and international locations, we celebrate and expect diverse perspectives, and we believe these add to the richness of our business.  We are committed to an inclusive workplace where everyone can be themselves.  We also realize everyone has a life outside of work, and we offer flexible solutions to make sure everyone has a healthy work-life balance.   

OVERVIEW OF THE ROLE  

The Infopro Digital Business Development Manager position is a team-oriented, quota carrying role that will focus on revenue generation for the Global Financial Market brands, specifically selling our Risk.Net, FX Markets and Waters Technology products to clients globally. This   role will sell enterprise access to our subscriptions and memberships to new clients, whilst working alongside the Account Management team to ensure clients buy our full suite of products.   The Business Development Manager will work with an entrepreneurial mindset that demonstrates drive, initiative, energy and a sense of urgency.  

You will work closely with senior leadership and cross-functional teams to develop strategic initiatives that support the company’s objectives in the financial services industry. You will be expected to leverage your expertise and networks to generate leads, close high-value deals, and expand the company's footprint in key global markets. 

KEY TASKS AND RESPONSIBILITIES  

• Strategic Planning: Collaborate with internal teams to develop and execute a strategic business development plan that aligns with the company's goals and targets in the global financial market. 
• Sales and Negotiation: Lead the sales process from lead generation to contract negotiations, ensuring the successful closure of deals. This includes conducting presentations, proposals, and product demonstrations tailored to the needs of financial institutions 
• Revenue Generation: Meet or exceed sales targets and KPIs, driving revenue growth through new customer acquisition and existing client expansion 
• Market Expansion: Identify and pursue new business opportunities across global financial markets, focusing on investment banks, asset managers, hedge funds, fintech firms, and other financial institutions. 
• Cross-Functional Collaboration: Work closely with other departments, including marketing, legal, compliance, and operations, to ensure smooth execution of contracts, onboarding, and service delivery. 
• Networking and Industry Events: Represent the company at global financial conferences, networking events, and trade shows. Establish a presence in key industry forums to build brand recognition and attract new business. 
• Reporting and Analytics: Regularly report on business development progress, sales pipeline, and market insights to senior leadership. Use CRM and other tools to track and manage sales activity and opportunities. 

KEY COMPETENCIES:  

• Negotiation Skills: Ability to navigate complex discussions, find win-win solutions and negotiate terms that support both short term and long-term business objectives.  
• Market Knowledge: A comprehensive understanding of the market and the full GFM product suit.  
• Communication Skills: Ability to articulate effectively and efficiently in front of C-Suit level prospects and clients.  
• Adaptability, Resilience and Self-Motivation: Front line sales is a tough role, this person must have the ability to keep going and have the required self-motivation to put in the hard yards to ensure success. 
• Excellent Time Management: Must have the ability to spin a lot of plates. Having various ongoing deals in play at any one time whilst not losing sight of any next step.  
• Goal Oriented: Must be motivated by sales targets and consistently striving to meet or exceed them. 
• Tech Savvy: Being proficient with Customer Relationship Management (CRM) systems to track interactions, follow-ups, and progress on leads. 

• A minimum of 1-3 years of successful proactive business development, sales, marketing, or lead generation/enablement experience 
• Bachelor’s degree preferred 
• Experience selling business to business (B2B) with a track record of overachieving sales goals 
• Must live within commutable distance of our London office and commit to being in at least 3 days a week 
• An understanding of financial concepts and principles as they relate to clients’ needs is a strong plus 
• Additional language is a bonus, but not a requirement

We know great people make great companies. Infopro Digital is defined by people and passion, and powered by knowledge and innovation. Everything we do is centred on trust, integrity and respect. Our collaborative approach drives creativity across our markets; and our focus on giving teams ownership allows us to build an entrepreneurial culture where our people and brands can thrive and grow.

We run a Foundation which supports a number of charities. Staff can volunteer to contribute their skills and expertise to make a meaningful difference to the lives of others.

In addition to a competitive salary we offer the following benefits:

• In addition to a competitive salary, we offer a number of benefits, including:
• Pension
• Employees’ Compensation
• Life Assurance
• Medical Insurance
• 20 days annual leave
• Maternity leave (14 weeks with 80% pay upon completion of a continuous contract for not less than 40 weeks)
• Paternity leave (5 days with 80% pay upon completion of a continuous contract for not less than 40 weeks)
• Compassionate Leave
• Employee Referral Scheme
• Rental Reimbursement Scheme

Our foundations and values :

At Infopro Digital, we are driven by core values such as entrepreneurial spirit, constant customer focus, promoting diversity, striving for significant impact, and a collaborative culture. By joining us, you become part of a dynamic community that embraces these values on a daily basis, shaping the future with passion and commitment. 

Diversity is one of our core values. We are convinced that our teams, drawn from all backgrounds and with different backgrounds and experiences, are one of the key drivers of our success. The Group is committed to a policy of equal opportunities and inclusion, from recruitment to career development, and we strive to provide an equitable working environment to promote the well-being of our teams. 

Who are we

Infopro Digital is a B2B group specialising in information and technology. With a presence in 18 countries, the group has 4,000 employees of 55 nationalities. 

Infopro Digital connects professional communities. 

Our brands are leaders in the five key economic sectors: construction and public sector, automotive, industry, risk & insurance, and retail.

With our solutions, our customers make informed decisions and companies develop their business and sustainable performance.

#INDPREM

• Assist the UI/UX team in all phases of design work, including conceptual design, prototyping, usability testing, and implementation for web and app projects.

• Support in creating wireframes, mockups, and interactive prototypes to visualize design concepts.

• Collaborate with team members and stakeholders to gather requirements and provide design solutions.

• Conduct research on user behavior, trends, and best practices to enhance design strategies.

• Help in reviewing existing products and identifying opportunities for UI and user experience improvements.

• Participate in design critiques and contribute creative ideas and feedback.

• Education: Currently pursuing or recently completed a degree in Design, Human-Computer Interaction, or a related field.

• Skills: Familiarity with Figma and Adobe Creative Suite (Illustrator & Photoshop).

• Portfolio: A portfolio showcasing your design work, including projects from school or personal endeavors.

• Communication: Strong communication skills to express ideas and gather feedback effectively.

• Mindset: Open to learning, accepting feedback, and adapting to project needs.

• Interest: Passionate about UI/UX design and eager to work in a collaborative environment.

What We Offer:

• Valuable hands-on experience in a startup environment
• Collaborative and dynamic work culture
• Opportunity to make a meaningful impact on the company
• Potential for future employment opportunities

About the Role  

We are looking for a VSOC Analyst to join us in an embedded role for a virtual 24/7 security operations center (VSOC).  

Using the latest industry technologies and practices, you will identify, analyze, and advise on adverse conditions and threats that could affect the safety, security and operational continuity of the client and its users. These conditions include (but are not limited to): political instability and unrest, armed conflict, crime, terrorism, natural hazards, cyber threats and online malign actors.   

Being embedded with the client, you will engage directly with the client to provide immediate support and consulting, and assistance with trust and safety issues.    

This a fully remote role based in Singapore and involves shift work on a “follow the sun” model and weekend work.   

Responsibilities   

• Use all-source intelligence (including alert feeds, traditional and social media, and in-house sources) to monitor security incidents and trends within the client’s areas of operation and locations to assess the likely impact on staff, assets, operations, events and reputation 
• Support the Client’s trust and safety function to monitor and respond to issues on or with the client’s platform.   
• Escalate security incidents to client stakeholders, following efficient and rehearsed procedures.   
• Maintain visibility on employee movements and their proximity to notable incidents and events, advising accordingly through required reporting methods 
• Participate in training and drills to rehearse incident preparation and response SOPs.   
• Support internal stakeholders with ad hoc reporting on geopolitical developments, scenario planning, forecasts and other related topics 
• Be an effective member of a dispersed small team, focused on the delivery of lean, high-impact services   
• Research and analyse a wide range of information to create insightful analysis in accordance with strict deadlines, including presenting and incorporating relevant data and visualisations. 

Requirements  

• Fluent in Japanese (written and verbal – with knowledge of terminology and slang used on social media platforms) 
• Fluent in English (written and verbal) 
• Bachelor's degree in international relations, Security Studies, Criminal Justice, Journalism, or related field 
• At least 1-3 years' experience in an intelligence or customer-focused role in geopolitical risk, corporate security, government, law enforcement or similar 
• Ability to interpret, organise and visualise data 
• Ability to determine how geopolitical and security threats could impact private sector operations, travellers and sites 
• Excellent research skills, with the ability to rapidly digest, evaluate and “sift” large quantities of information from a range of sources 
• Ability to provide rigorous, creative insight into complex situations 
• Ability to multi-task in a fast-paced working environment and work in both individual and team environments 
• Excellent attention to detail 
• High-level competency with MS Office and Google Workspace tools 
• Must have the right to work in Singapore

Nice to have  

• Advanced degree (Master’s or above) 
• Additional language skills 
• Strong professional network 
• Experience working in intelligence, geopolitical or security-related disciplines
• Familiarity and experience with a specific geographic region, ideally aligned with language skills 
• Strong personal initiative, with the ability to take ownership of tasks and deliver solutions under minimal guidance. 
• Familiarity with social media platforms, the gaming industry and legislative issues related to both 
• Experience with mass notification systems, analytical software or OSINT tools including Everbridge, Navigator and Genetec. 

Telco+, is a joint initiative (created as a new Strategic Business Unit) between Singtel and NCS to help telcos address their transformation needs to evolve into future digital telcos. The aim is to help telcos improve on operational efficiency and leverage insights-driven data to deliver enhanced customer experiences as well as to provide them enhanced capabilities to serve their enterprise customer segments. With the combined capabilities of Singtel and NCS’ expertise in digital and technology services, the new SBU has bold ambitions to be the service provider of choice for Telcos around the Asia Pacific and Middle East in helping them to re-invent themselves.

The Client Delivery Lead ensures quality delivery of projects by Telco+ to our clients. He/she will support projects across the (1) Communications (Comms) and (2) Media, Entertainment & Technology (MET) sectors within Telco+. He/she will partner with the Client Service Leads of the two sectors, to bring together Telco+ offerings to solve the key clients’ most critical business needs and bring value-added services to ensure they succeed. The Client Delivery Lead has responsibilities that encompass managing business value, establishing and maintaining professional relationships with clients and stakeholders and leading multifunctional project teams.

What will you do? 

You will act as the single point of contact for the key client on all project delivery and managed services delivery matters, for areas in your care. Beyond projects and operational delivery matters, you are also expected to:

• Develop business opportunities to solve the client’s problems;
• Ideate solutions using technology and process changes;
• Create growth opportunities by considering the feasibility and sustainability of these opportunities and the core capabilities of NCS.
• Support the presales solutioning process, to ensure proposed solutions are feasible and deliverable within the project parameters & available resources
• Direct the right team across different Lines of Business (LOBs) to drive revenue, quality and customer satisfaction targets and ensure delivery.
• Account for the delivery services of the client’s account and be involved in the delivery of the programs that you are responsible for

This 3-day immersive program is packed with hands-on workshops, job shadowing and networking opportunities, all aimed at boosting your confidence and skills, whilst helping you to explore the different technical paths within the fintech industry. 

Join us at our Singapore office between 19th-21st of March 2025, where you'll connect with industry leaders, collaborate side-by-side with different technical specialists, and gain insights from our experts - all in a welcoming and inclusive environment.

We invite applications from tech students, recent career changers and individuals returning to work after a career break.

If you’re passionate about tech and ready to dive into some coding, WiseWomenCode is for you.

Get to Know the Team

GrabRentals (GR) secures vehicular supply for the Grab platform. We aim to be a partner that creates income opportunities for our driver-partners by sustainably providing them access to quality assets for use in Grab's marketplaces.

You will support the Marketing function of GrabRentals. As part of the marketing team, you will plan and complete online and offline marketing campaigns, events, and communications.

Get to Know the Role 

The GrabRentals Marketing team uses an omni-channel approach to create leads from driver-partners and rider-partners who need to rent the vehicles. Our team also manages the in-app communications for our partners.

The work we do requires a great amount of experience with customer experience, creativity and good marketing skills. We are constantly striving to improve our marketing efforts.

The Critical Tasks You Will Perform

• You will design and copy-write content for articles, social media, and advertising campaigns, ensuring that marketing content created highlights main product attributes that are relevant to driver-partners
• You will create visually appealing marketing materials (including social media, digital ads, videos) that align with GrabRentals' brand guidelines
• You will maintain GrabRentals webpages and other social media channels
• You will work with team members to improve ongoing ad campaign performance
• You will conduct keyword research and using SEO best practices to increase traffic to GrabRentals website
• You will complete in-app communications to target relevant driver-partners
• You will propose ideas to increase GrabRentals' branding
• You will use mass and targeted marketing projects to promote GrabRentals products offerings to the appropriate driver-partners

We have an exciting opportunity within the Avaloq Marketing & Communications team. Join us and work with our international team of diverse, driven and highly skilled financial and technology marketers who are focused on supporting our clients, prospects, partners and industry to understand Avaloq’s complex, market leading and innovative products.

You will have the chance to help grow regional pipeline and create engaging experiences for our clients by implementing, engaging with, and advising the company strategy and approach.

Your key tasks:

• Identify specific regional objectives and develop regional marketing strategies with support from the group marketing and communications team to enhance brand awareness and market presence
• Build strong relationships with regional sales and product teams in order to support them with their client and prospect initiatives, aiming to grow the sales pipeline and achieve business targets
• Plan and execute region-specific campaigns and activities – including events, email and social media campaigns and support in the creation of client success stories
• Oversee the regional public relations and media relations functions ensuring positive coverage
• Collaborate with partners to explore and develop potential initiatives that align with our strategic goals
• Create reporting on campaign performance using your skills and experience to filter valuable information
• Manage marketing and communications projects and liaise with external agencies
• Manage the regional marketing and communications budget

We are developing and executing a shared strategic vision for Loyalty & Marketing Services platforms and products that enable Visa to be the world-leading data-driven payments company. As a Data Engineer, you will be part of world-class team of Engineers to define, drive and execute on this vision. We are looking for a self-motivated individual with software engineering skills and expertise with Java, Web technologies & Big data. The candidate will be extensively involved in hands-on activities including POCs, design, development, testing, and documentation. Candidate must be flexible and willing to switch tasks based on team's needs.

Primary responsibilities will include:

• Design and develop mission-critical systems, delivering high-availability and performance
• Work on development of new products and enhancements to existing systems iteratively by building quick POCs and converting ideas into real products
• Work closely with architects, business and technical stakeholders to develop high quality products and services that meet business requirements and expectations while applying the latest available tools and technology
• Instill best practices for software development, and deliver high quality work on tight schedules
• Identify opportunities for further enhancements and refinements to standards and processes
• Coordinate Continuous Integration activities, testing automation frameworks, and other related items in addition to contributing core product code
• Present technical solutions, capabilities, considerations, and features in business terms. Effectively communicate status, issues, and risks in a precise and timely manner

This is a hybrid position. Hybrid employees can alternate time between both remote and office. Employees in hybrid roles are expected to work from the office 2-3 set days a week (determined by leadership/site), with a general guidepost of being in the office 50% or more of the time based on business needs.

We’re searching for a Database Administrator to be part of our diverse team of talents here at NCS!

If you believe in going above and beyond, want to exemplify the best, and wish to bring people and technology together like never before, then we would love to have a conversation with you!

What we seek to accomplish together:

• Manage database changes through change request process & provide status reports to the relevant parties.
• Provide 1st and 2nd level operational database support.
• Assist and respond promptly to incident, investigate & provide temporary &/or permanent resolution of incidents escalated. Provide timely status updates to relevant parties.
• Lead and monitor & measure the performance & availability of databases proactively; implement corrective actions identified to improve performance & availability.
• Lead and monitor the agreed service level, document & maintain the configuration of the databases; provide regular reporting to relevant parties.
• Ensure service level meet requirement. Propose and implement action plan when required.
• Lead and monitor databases according to standard operations procedures.
• Lead in the implementation of service continuity measures, i.e., backup/restore procedures & disaster recovery plan, to ensure continuous operation of the business.
• Involve and lead in database implementation.
• Keep abreast of database technologies.
• A good team player and leader, good customer service with prompt 24x7 support

As a Senior Consultant, Operational Technology (OT) Security, you will be responsible to establish thought leadership, pursue opportunities and deliver projects in emerging domains. Current topics of interest includes security for Cyber Physical Systems (Including Operation Technology(OT)/Industrial  Control Systems (ICS), 5G use cases and IoT), Data Protection (including Post-Quantum Security), AI for Cybersecurity and Cybersecurity for AI. You will also be responsible for the joint research lab partnering Institutes of Higher Learning to conduct research and development in next-generation cyber security technologies.

You will play a pivotal role in advancing our organization's R&D initiatives by identifying vulnerabilities, developing cutting-edge solutions, and collaborating with cross-functional teams to ensure robust OT security strategies. You should expect to take on a role that leads technical and project management of OT/ICS security project delivery or play an active role in pursue and response to new OT/ICS security opportunities (depending on alignment to candidate profile) too.

What will you do?

• Play a technical role in OT/ICS security consultancy projects.
• Take on the responsibility to independently manage and deliver OT/ICS security projects. Typically for projects dealing with advanced/critical systems or projects that takes on the OT/ICS Security workstream of a larger new site construction project.
• Perform technical management and project management aligned to best practices of project management, OT/ICS security and systems engineering for complex/critical systems.
• Take and lead and own the planning and execution of the project delivery
• Key point of contact for the project overall with a focus on stakeholder management.
• Responsible to drive the coordinate of activities in complex project environment to execute the project and project plans
• Ensure smooth and proper integration of the OT/ICS security project workstream activities with the technical and non-technical workstreams activities in the larger construction/development project
• Complement the OT/ICS Security technical specialist and take on part of the technical work scope in the project execution as needed
• Play an active role in pursue and response to new OT/ICS security opportunities when necessary
• Play an active role and work with various parties involved for business development, outreach, technical pre-sales and thought leadership relating to OT/ICS security.
• Coordinate with various parties involved to develop project proposals, plans and budget in response to opportunities.
• Keep in touch with trends and market offerings in OT/ICS security domain
• Take on a commercial perspective regarding go-to-market for transiting R&D topics to commercial offerings
• Play a key role in developing programme plans in emerging technology domain of interest (OT/ICS Security)
• Participate in engagements relating to commercializing and go-to-market in emerging technology domain of interest (OT/ICS Security)
• Drive clear results of projects in alignment with strategy and vision
• Identify external collaborators (for funding, co-innovation, go-to-market and etc.) in alignment with strategy and vision

• Technical working knowledge of flora and botany, vegetation and habitat classifications, and ecosystem dynamics within Singapore and/or SE Asia. Includes terrestrial biodiversity; knowledge of coastal or intertidal floral (e.g., mangroves/seagrass) communities is a plus.
• Contributing to environmental projects and business growth in Singapore, SE Asia, and Asia (depending project opportunities) on technical aspects of one or more of the following: Biodiversity Impact Assessment (BIA), Environmental Maintenance and Management Plans (EMMP), Environmental Baseline Studies (EBS) including biodiversity baselining or monitoring etc. Ability to work on a combination of these services will be highly regarded.
• Participate/experienced in biodiversity surveys with a key emphasis on flora, ID species on site, experienced biodiversity impact assessments, sustainability reporting TNFD etc.
• Have a keen interest and knowledge base in Nature Positive approaches, habitat restoration and habitat offsetting.
• Contributing to project presentations and client meetings with senior staff and Project Managers.
• Technical support working closely with senior staff and Project Managers
• Business development support for current and prospective clients.
• Comply with quality management on all work products.
• Task budgeting and scheduling control.
• Coordinating with stakeholders, sub-consultants and other disciplines, as necessary.
• Business travel may be required.

Review electrical engineering drawings and refer issues requiring changes.

Assign job tasks and work as per electrical project schedules.

Review all electrical drawings with Leadmen performing on assigned jobs to them.

Stimulate fabrication standards to ensure quality work attained from assigned staff.

Recruit, guide, train, monitor and terminate assigned employees as required.

Recommend effective solutions specified particular weight related to employment status of employees.

Schedule, assign, plan and supervise electrical shop personnel performance on different electrical projects.

Plan and prepare work and equipment usage schedule

Review electrical engineering drawings and refer issues requiring changes.

Assign job tasks and work as per electrical project schedules.

Review all electrical drawings with Leadmen performing on assigned jobs to them.

Stimulate fabrication standards to ensure quality work attained from assigned staff.

Recruit, guide, train, monitor and terminate assigned employees as required.

Recommend effective solutions specified particular weight related to employment status of employees.

Schedule, assign, plan and supervise electrical shop personnel performance on different electrical projects.

Plan and prepare work and equipment usage schedule

Job Description

Reporting to the Finance Manager, the Accounts Payable Accountant plays an integral role in Finance Division and will be responsible for leading a team in invoice to pay activities, support Manager in the end to end Procure-to-Pay improvements initiatives and ensure they align with company-wide transformation initiatives and Finance Division roadmap.

Responsibilities

1. Team lead and manage end to end Accounts Payable function

2. Review and approve invoices or journals for payment processing

3. Monitor accounts to ensure payments are up to date

4. Review vendor reconciliation

5. Prepare analysis for monthly updates of team’s performance to CFO

6. Prepare monthly reports such as AP ageing, GRIR etc

7. Handle month end & yearend closing activities such as accruals, adjustments, recharge

8. Handle withholding Tax filing

9. Correspond with external vendors on their enquiries and assist in vendor dispute resolution

10. Liaise with internal / external auditors for matters pertaining to Accounts Payable

11. Identify, initiate and lead Procure-to-Pay improvement initiatives to enhance business productivity and ensure it align with company-wide transformation, digitalization and automation initiatives and Finance Division roadmap

12. Undertake any other ad-hoc initiatives or tasks as assigned by management

Requirements

1. Degree in Accounting, ACCA or related field

2. At least 2 years of relevant experience in Accounts Payable, leading teams and leading improvement initiatives

3. Knowledge of SAP S/4 HANA, SAP ECC 6.0 or Tableau will be an advantage

4. Knowledge of general accounting procedures and financial reporting will be a plus

5. Good communications and problem-solving skills

6. Ability to meet deadlines

7. Ability to multi-task and prioritize in a fast paced and high transactional volume environment or ambiguous situations

SIAEC is proud to have received the 2024 'Gold Standard in Excellence in Talent Management & Acquisition Award' from the Singapore Human Resources Institute.

At SIA Engineering, we are committed to ensuring your personal information is protected and never misused. Personal data collected will be used or disclosed only for the purposes of your job application and potential employment with SIA Engineering, such as for assessing and evaluating your suitability for employment in any current or prospective position within the organization and verifying your identity and accuracy of the personal details and other information provided.

By submitting your application for this position, you consent to:

a) the collection, use and disclosure of your personal data by SIA Engineering for the purposes of your application and potential employment with SIA Engineering, including disclosing such personal data to any of SIA Engineering’s subsidiaries, affiliates or related corporations (if necessary for the processing of your job application); and

b) SIA Engineering’s retention of your personal data for 1 year for consideration of future job opportunities (where applicable)

Candidates are not required to pay SIA Engineering, any Agents, or Sub-Agents representing the organisation a recruitment fee or other fees relating to their application / employment.

Join our dynamic Wise Platform team as a Risk Lead, where you will manage our onboarding and compliance operations for enterprise businesses and banks partnering with Wise. This position offers the unique opportunity to influence Wise’s mission, enhance KYC and compliance leadership, and establish partnerships that facilitate instant, borderless money for more people.

Your primary mission will be to lead a regional team of analysts responsible for onboarding banks and enterprise partners, assessing their compliance policies, and producing comprehensive compliance memos to determine partner risk. Additionally, you will lead monitoring analysts that review partners regularly to ensure Wise maintains effective oversight of their operations. You will own and manage the risk for our platform partners in your region.

Job Responsibilities

Partner Risk Management:

• Continuously improve our onboarding and monitoring procedures to enable your team to be effective in managing partner risk

• Own decision making regarding partners based on their compliance reviews that summarise findings and determine partner risk; your assessment should be data-drive and align partners with Wise’s risk tolerance and regulatory requirements

• You manage our monitoring process, ensuring that the team effectively tracks partners' compliance operations, and surfaces any concerns or red flags to be actioned

• You will apply decisions on the acceptable risk for partners in the region based on Wise’s risk tolerance; you will ensure that risk is identified, managed and communicated effectively internally and to partners externally

Cross-functional Collaboration:

• Work across departments to ensure that banks and enterprise partners in your region are onboarded to the platform in a timely manner and have a best-in-class experience doing so

• Educate cross functional teams (particularly commercial) about partner risk, supporting them in making decisions when our thresholds are met

• You take calculated risks, and are able to provide defensible arguments to support your decision. Support your team do the same when onboarding or monitoring partners in the long-term 

Leadership and People Development:

• Take a leading role in managing the risk analysts for Wise Platform, working with the team members to grow their impact

• Measure team performance and KPIs, plan capacity to ensure performance targets and quality standards are met while maintaining focus on the partner experience

• Maintain high standards throughout the entire employee lifecycle, including recruiting, performance reviews, 360-degree feedback, and off-boarding. Effectively manage low performance while fostering high talent density and high-performing individuals and teams.

Things that might describe you

• Experienced in compliance risk management within Financial Services; a plus if you have previous experience in Correspondent Banking.

• Skilled in investigation and business notation, specializing in evaluating risk assessments and compliance documentation, able to make decisions based on these

• Proven track record of managing high-performing compliance or risk teams in fast-paced environments

• Demonstrated capability in strong stakeholder management and resilience, with the ability to effectively navigate complex organizational dynamics

• Excellent internal and partner communication skills, with a knack for presentation and persuasion to align teams and drive decisions

• Proficiency with data, able to meet KPIs and SLAs and keep their team accountable for meeting these goals consistently

• Strong problem-solving skills, utilizing regulations and data for strategic decision-making

• You can build an environment where your team is incentivised to make decisions and apply risk-based approach to their work

• Passionate about customer and partner success, with a proactive approach to managing compliance and risk

Reporting to the Facilities Manager, you will use your technical expertise to support the Facilities department in maintenance and repair tasks on the interior and exterior of IKEA Tampines building.

Your assignment

• Manage and attend to requests relating to mechanical and HVAC systems in the building (e.g. fire protection system, sprinkler, air compressor, chiller checking, AHU checking, etc.)
• Perform investigation and rectification works and update the Supervisor/ Technical Officers.
• Perform and ensure all preventive maintenance works are carried out according to the maintenance programs and procedures.
• Carry out any ad-hoc maintenance or repair work as assigned while ensuring safety first.
• Follow up and provide timely updates to Team leader and Manager on the status of the request.
• Identify and report the need for repairs or breakdown issues.
• Undertake other duties as per assigned.

Your profile

• Minimum 3 years of experience in facility/building maintenance.
• Possess at least a Professional Certificate/NiTEC in Mechanical/Electrical or equivalent.
• Good communication and interpersonal skills.
• Possess a good safety mindset and displays good WSH behaviour.
• Effective team player with good attention to details and strong follow-up skills.
• Strong multi-tasking ability and able to work in a fast-paced retail environment.
• Able to commit working on AM & PM shift, including weekends and public holidays.

This is a fantastic opportunity for an experienced commercial Account Development Senior Manager who has prior experience of generating new revenue from existing clients. Taking direct accountability for a cluster of global clients, the Account Development SM combines an excellent knowledge of the FMCG industry and a deep understanding of NielsenIQ products and services. You will be responsible for aligning key customer priorities and insights with NielsenIQ’s capabilities, identifying and converting opportunities to deepen commercial relationships and drive additional revenue.

You will develop and maintain effective relationships with individuals and teams both internally and with the clients, to provide best-in-class NielsenIQ/client commercial partnerships.

We are looking for someone ready to drive positive change, able to challenge wider business processes, and be fully driven by achieving success with the support of the wider industry team.

You will need to engage at all levels and work successfully across a matrixed organization structure, fully leveraging the service model.

Responsibilities

• Individual seller responsible for accelerating organic growth whilst delivering on revenue plans
• Own the commercial relationship with your clients, develop Joint Business Plans and a strong understanding of your clients’ business strategy, objectives and growth opportunities
• Devise a strategic approach with agile and flexible solutions that deliver value to our clients in a profitable way
• Deliver revenue plans by negotiating the renewal of contracts and continuous services with clients
• Identify sales opportunities for NielsenIQ services and solutions to help the client achieve their strategic objectives
• Own and deliver on global contractual commitments with clients
• Build and maintain strong networking and C-suite engagement with key players in the clients’ business, and lead discussions with a wide range of decision influencers and budget owners.
• Partner closely with customer success team to help deliver relevant insights/ thought leadership using NielsenIQ proprietary tools to key clients stakeholders and help drive overall NIQ sales through this engagement
• Partner and develop effective relationships with Market Sales Leaders, Customer Success and relevant teams in the region to enable them to achieve their targets

Would you like to do the opening of our Mama Shelter Singapore?

THE MISSION?

You keep a hawk’s eye on costs, juggle with margins, and make the numbers talk so that every penny counts.