Assurity Trusted Solutions (ATS) is a wholly owned subsidiary of the Government Technology Agency (GovTech). As a Trusted Partner over the last decade, ATS offers a comprehensive suite of products and services ranging from infrastructure and operational services, authentication services, governance and assurance services, as well as managed processes. In a dynamic digital and cyber landscape, where trust & collaboration are key, ATS continues to drive mutually beneficial business outcomes through collaboration with GovTech, government agencies, and commercial partners to mitigate cyber risks and bolster security postures.

We are looking for a Senior DevOps Engineer to join our innovative team!

Responsibilities:

• Instituting and promoting continuous integration/delivery practices within the development team
• Working with hosting and/or cloud providers to set up application environments and enable smooth and efficient application deployments
• Developing scripts and making use of continuous integration tools to automate build, software release, and application deployment
• Provisioning and managing servers, virtual machines, application containers, software licenses and other related resources for the development team
• Conduct system level security scans, harden system and application platform
• Manage the operations of cloud infrastructure and application services in production environment.
• Ensuring infrastructure and services meet compliance standards (e.g., CIS Benchmarks, NIST frameworks) while driving automation, standardization, and best practices.
• Documenting implementation and maintaining technical documentation to ensure clarity and consistency for future reference

• Passion for automation, standardisation, compliance and best practices
• Familiarity with Python, ELK, Docker, NGINX, Grafana, and Kubernetes.
• Experience with configuration management tools (Terraform, Ansible, etc).
• Experience with common AWS resources (Load balancers, CloudFront, EKS, ECS, Security Hub, etc).
• Experience with relevant CI tools/technologies, such as TeamCity, Github, Gitlab
• Experience with system administration and scripting on Unix, Linux and Windows environments
• Comfortable with Agile methodologies and working closely with Agile development teams
• Experience with implementing cost-optimization strategies through cloud-native best practices will be an added advantage.
• Degree in Computer Science, Computer Engineering, Information Technology, or related disciplines
• Minimum of 3 years’ experience in similar role
• Relevant industry certifications (e.g. Red Hat Certified Engineer, CKA) will be an added advantage
• Ideally someone who has managed production system and with best practice and compliance in mind. 

Join us and discover a meaningful and exciting career with Assurity Trusted Solutions!

The remuneration package will commensurate with your qualifications and experience. Interested applicants, please click "Apply Now".

We thank you for your interest and please note that only shortlisted candidates will be notified.

By submitting your application, you agree that your personal data may be collected, used and disclosed by Assurity Trusted Solutions Pte. Ltd. (ATS), GovTech and their service providers and agents in accordance with ATS’s privacy statement which can be found at: https://www.assurity.sg/privacy.html or such other successor site.

Benefits

• A wholly-owned subsidiary of GovTech.
• We promote a learning culture and encourage you to grow and learn.
• A competency framework is in place to help you grow your career with us.

Assurity Trusted Solutions (ATS) is a wholly owned subsidiary of the Government Technology Agency (GovTech). As a Trusted Partner over the last decade, ATS offers a comprehensive suite of products and services ranging from infrastructure and operational services, authentication services, governance and assurance services as well as managed processes. In today's rapidly evolving digital landscape, trust and collaboration are essential in mitigating cyber risks and enhancing security.

We are looking for a dedicated Cloud Infrastructure Engineer (Network Specialist) to join our dynamic team! This role is critical for designing, implementing, and managing cloud network infrastructures that support our business objectives.

A brief summary of your job responsibility:

• Implement, operate and manage service-wide network infrastructure systems and services.
• Configure and troubleshoot network devices, including routers, switches, firewalls, and wireless access points / controller.
• Perform regular maintenance and/or patching to ensure the security, efficiency, and reliability of the network infrastructure.
• Prepare detailed documentation and reports for network configurations, processes, and service records.
• Work with the operations leads in ensuring the smooth operations management and enhancement of the service-wide network infrastructure systems and services.
• Work with the Agency stakeholders, service counterparts, operations leads and vendors in ensuring the smooth delivery of services and in meeting the SLA (Service Level Agreement) for the service-wide network infrastructure and services.
• Work with the service counterparts and participate in the matters related to procurement, asset management and audit of the service-wide network infrastructure and services.
• Perform network automation, i.e. capturing user requests from portal, to triggering workflow and implementing backend changes such as routers, firewalls, switches, etc.
• Overseeing all stages of network automation including prototyping, design, development, testing, releases and post support, including continuous enhancements.
• Develop and review the codes (e.g. in HTML, JavaScript, JSON, Python, etc) to ensure feature releases or enhancements are well-tested and ready for production.

To succeed in this role, you will ideally have:

• Minimum 5 years of relevant experience in network operations / implementation role
• Proven expertise in network switching and routing
• Strong understanding and hands-on experience in TCP/IP, NAT, QoS, Spanning-tree, Trunking, Dynamic routing (OSPF, BGP)
• Highly proficient with hands-on experience in one of the following network areas: DNS / DNSSEC, Proxy, VXLAN / Data Centre Network, MPLS / IPSec VPN / WAN / SD-WAN
• Proficient in configuring and managing firewalls (e.g. Palo Alto, Checkpoint, Cisco Firepower) and/or network load balancers
• Working experience in programming in Python, Ruby, Javascript, Powershell, Bash or Batch scripting is an added advantage.
• Experience in deploying and managing IT infrastructure systems with configuration management tools such as Ansible, Chef or Puppet
• Good problem-solving and analytical skills
• Excellent time management skill and able to work independently in a fast-paced setting
• Good communication skills and keen to learn new technologies
• Candidates who possess industry certifications such as CCNA, CompTIA Network+, JNCIA-Junos, Palo Alto Networks Certified Network Security Administrator
• Experience with network monitoring tools and network management software
• Familiar with cloud networking and virtual environments
• Preferably familiar with Government ICT environment and/or with experience in hosting environments
• Experience in implementing and/or managing large scale enterprise data centre networks that contained minimally 1000 network points
• Experience in implementing and/or managing a WAN consisting of minimally 10 sites
• Experience in setting up Wi-Fi solutions, including AP and controller configurations

Join us to build a meaningful career with Assurity Trusted Solutions, where your talent and expertise will make a significant impact!

The remuneration package will be commensurate with your qualifications and experience. Interested applicants, please click "Apply Now".

We appreciate your interest in our company, and please note that only shortlisted candidates will be notified.

By submitting your application, you agree that your personal data may be collected, used, and disclosed by Assurity Trusted Solutions Pte. Ltd. (ATS), GovTech and their service providers and agents in accordance with ATS’s privacy statement which can be found at: https://www.assurity.sg/privacy.html or such other successor site.

• A wholly-owned subsidiary of GovTech.
• We promote a learning culture and encourage you to grow and learn.
• A competency framework is in place to help you grow your career with us.
• Annual Leave Benefits with additional perks such as Family Care and Birthday Leave.
• Contract Staff enjoys the same benefits as Permanent Employees.

Proficio is an award-winning managed detection and response (MDR) services provider. We provide 24/7 security monitoring, investigation, alerting and response services to organizations in healthcare, financial services, manufacturing, retail and other industries. Proficio has been highlighted in Gartner’s Market Guide for Managed Detection and Response Services for the last three consecutive years. We have a track record of innovation. Proficio invented the concept of SOC-as-a-Service. We were the first MSSP to provide automated response services and the first in our space to provide a risk scoring dashboard.

 Our typical client is a medium to large-sized organization that lacks the in-house resources to address the challenges of a rapidly changing threat landscape. The difficulty of hiring and retaining cybersecurity professionals are widely understood but our prospective clients also struggle to effectively harness technology and build hardened processes.

 While Proficio has developed a unified service delivery platform designed to meet the needs of the most demanding clients, what sets us apart is the quality and passion of our people. We believe the SOC of the Future will meld the creativity of human intelligence with the power of advanced technologies like AI.

SUMMARY

The SIEM Infrastructure Engineer reports to our SIEM Infrastructure Engineering Manager and handles production support and onboarding for our Elastic SIEM global customer instances. We are hiring customer-facing entry and mid-level individuals for this team who will be able to organize and drive multiple customer implementations and maintenance scenarios at once.  This is a position for a tech-savvy individual so we expect the majority of the work to be done remotely with customer interaction mainly being telephonic, email or video and occasional customer site visits.

• Our SIEM Infrastructure Engineers are security problem solvers!  They look at the SIEM Infrastructure and think “problem,” first, “tool set” second.  We are tasked today with utilizing the Elastic SIEM to enhance our customers’ security, but we see other products on the horizon.  We seek a security minded professional who is creative with their problem-solving skills, adaptable with their tool sets, but also proficient today in the Elastic SIEM product. 
• Ability to work in a team:  Our US SIEM Infrastructure Engineers do not work in a silo!  They are in front of our customers before and after the sales helping to determine needs, find solutions, and outline work to be done.  They are supported by a global team of Elastic Stack Architects, Admins and Developers who also execute and support the Elastic implementations we envision.  We seek individuals who are able to work in a global team and pass work from shift to shift as needs require. Lone wolves are not allowed!
• Ability to work independently:  This is a hybrid position that services customers across the globe.  Our staff works both remotely and in office for client meetings and presentations.
• We are doing great things!  We want enthusiastic Elastic SIEM professionals who can share our passion with customers.  Strong communication skills prior to contract execution will ensure our customers know exactly what to expect during the onboarding process.  Continuous relationship building throughout the implementation and maintenance phase will ensure our customers are receiving our best in class service for their cybersecurity needs!

• The nitty gritty:  1-2+ years hands on experience in engineering and supporting a large scale Elastic Stack environment; strong event logging solutions for large corporations is preferred; experienced with multiple security platform administration or engineering within large-scale or global enterprises combined; understanding of Network Firewalls, Load-balancers, and complex network designs; good understanding of Unix/Linux and Windows operating systems, good command on Python, Perl, SQL, Regex and Shell scripting is preferred.
• Specific work history should include knowledge in Terraform, Kubernetes, AWS, and Elasticsearch
• Clear understanding of Elastic's data onboarding process and CIM mapping.
• Ability to define and clearly express work required to customers.
• Ensure security, availability, and confidentiality of all sensitive data collected, processed, or stored by this position

• Opportunity to work in a progressive organization with structured training and roadmap for success

• Health benefits, lunches, gym reimbursement, and fun events for our Singapore staff!
• Experience in one of the hottest IT industries today

Proficio is an EOE employer.

Proficio collects certain personal information upon your submission of an application for an open position. More information is available about your consumer rights and our privacy policy at www.proficio.com/privacypolicy

1. Preparing and analyzing financial statements to provide tax advice.
2. Overseeing other accounting operations and staying up-to-date on financial regulations and reporting standards changes.
3. GST and All government related submissions
4. Final Year-End Report
5. Audits, Budgeting
6. Monthly, quarterly, Bi-Yearly, and Yearly finance reports.

Key Responsibilities

Application Testing and Test Case Management:

• Create and maintain detailed test plans and test cases based on application requirements and user stories.
• Conduct thorough functional testing of the smart home application.
• Perform compatibility testing on various devices and platforms.
• Collaborate with the development team to ensure proper resolution of identified issues and verify bug fixes.

UI/UX Review:

• Evaluate the user interface (UI) and user experience (UX) of the application.
• Provide feedback and recommendations to enhance the overall UI/UX design.
• Work with the design team to implement UI/UX improvements.

Application Improvement:

• Collaborate with the development team to identify areas for application improvement.
• Assist in conducting usability testing and gathering user feedback.
• Document and report software bugs and issues for resolution.

Data Analytics:

• Collect and analyze user data to gain insights into application usage and performance.
• Assist in developing and maintaining data dashboards and reports.
• Contribute to data-driven decision-making processes to improve the application.

Operational Support:

• Monitor the application's operational performance and availability.
• Assist in identifying and resolving operational issues and disruptions.
• Collaborate with the IT and infrastructure teams to ensure seamless application operations.

Customer Support:

• Respond to customer inquiries, requests, and issues related to the application via email, chat, or phone.
• Provide clear and meticulous solutions to customer problems.
• Escalate complex issues to the appropriate team members when necessary.

User Training:

• Assist in creating user guides and tutorials for the application.
• Conduct training sessions for new users to ensure they can effectively use the application.

Documentation and Reporting:

• Maintain comprehensive records of customer interactions and resolutions.
• Prepare regular reports on common customer issues, operational status, and suggest improvements.

Ad Hoc Tasks:

• Handle various ad hoc tasks and projects as assigned by the team or management.
• Adapt to new challenges and contribute to the overall success of the department.

• Currently pursuing or recently completed a degree in Computer Science, Information Technology, Data Science, or a related field.
• Strong interest in software development, data analytics, operational support, user experience, customer support, quality assurance, and UI/UX design.
• Familiarity with testing methodologies and tools
• Meticulous attention to detail in problem-solving, testing, and UI/UX evaluation.
• Effective communication skills, both written and verbal.
• Ability to work well in a collaborative team environment.
• Eagerness to learn and adapt in a fast-paced, dynamic work environment

What We Offer:

• Valuable hands-on experience in a startup environment
• Collaborative and dynamic work culture
• Opportunity to make a meaningful impact on the company
• Potential for future employment opportunities

PRISM+ is the largest Singaporean direct-to-consmer smart home appliances brand. Our mission is to offer cutting-edge products to the masses at affordable prices. We are a rapidly growing, ever-evolving organisation, and we are seeking new teammates to join us on our exciting journey.

Responsibilities:

• Manage existing Salesforce user accounts and handle provisioning for new users, ensuring proper access controls and configurations.
• Liaise with Salesforce Account Executives (AEs) on contract, billing, and licensing issues, ensuring smooth communication and resolution.
• Understand user processes across different business functions and translate them into technical design flows.
• Prepare and propose Statements of Work (SOW) for external partners (approximately 20% of the role).
• Develop and implement custom Salesforce flows and processes for internal use (approximately 80% of the role)
• Provide daily troubleshooting of Salesforce issues, errors, and failures to ensure minimal disruption to business operations.
• Design and plan user interfaces for ServiceCloud, ensuring a seamless and intuitive user experience.
• Continuously improve and optimize Salesforce workflows, processes, and user interfaces to drive efficiency.
• Identify areas for continuous improvement within Salesforce processes and workflows to enhance user productivity and experience.

• 3-5 years of hands-on experience as a Salesforce Engineer or similar role, with a focus on ServiceCloud and Field Service.
• Expertise in Salesforce Field Service with a deep understanding of Work Orders, Service Appointments, FSL Flows, and Work Order Line Items.
• Strong proficiency in Salesforce Flow, APEX, and Lightning components (Aura).
• Experience in ServiceCloud contact center setup and ongoing maintenance.
• Proven ability to work closely with both technical teams and business stakeholders, translating user processes into effective technical solutions.
• Excellent troubleshooting and problem-solving skills.
• Experience working with Salesforce Account Executives (AEs) on contracts, billing, and licensing issues is a plus.

In Digital Resiliency Engineering (DRE), we combine software and systems engineering to build and operate large-scale and distributed systems designed and/or built by the Singapore Government.  We ensure Government services are reliable, meets expected performance and satisfy customer needs.

If you are someone with strong DevOps, Infrastructure engineering and/or SRE background, have experience operating mission critical production technology infrastructure at scale, and are looking for opportunities to work with a team of practitioners and leading industry experts, we welcome you to join us.

In this role, you will build central services for observability and automation of infrastructure services. You will be part of a rotation with other engineers in providing rapid response to major incidents impacting critical Government Services. You will provide technical leadership for the team and work closely with technical leads to operate highly available solutions. You will also provide guidance to other team member on managing availability and performance of mission critical services, building automation and monitoring solutions to prevent problem recurrence, and building automated responses for non-exceptional service conditions.

You will also manage execution of project priorities, deadlines and deliverables. You will also lead designs of major components, systems and features to improve availability, scalability, latency and efficiency of services design and built by the Government.  

Key Responsibilities:

• Build Service Level Indicators (SLI), Service Level Objective (SLO), Error Budgets, and Post-mortem Incident processes.
• As part of an on-call roster, ensure reliability and performance of critical Government Services. Provide operational support and engineering for large-scale and distributed systems to drive incidents resolution effectively.
• Gather and analyse metrics and logs from Operating Systems and/or applications for capacity planning, performance tuning and fault isolation.
• Build automation to manage services, infrastructure, and/or applications.
• Improve reliability and quality of services using proactive monitoring.
• Measure and optimize system performance, with continuous improvement and pushing SRE practice forward.
• Build SRE playbook for the Whole-of-Government to leverage as reference for SRE.
• Identify potential and emerging technologies relevant to innovation for the Government.
• Work in a cross-functional service team consisting of software engineers, infrastructure engineers, DevOps, and other specialists.

Qualifications:

• 5+ years of experience in technology operations as an Infrastructure Engineer or Site Reliability Engineer - with experience operating large-scale mission critical production systems.
• Expertise in building and operating automated monitoring and incident detection systems, creating runbooks and running incident management processes.
• Expertise in designing automation solutions using provisioning tools, continuous integration tools (CI/CD), and scripting languages.
• Experience leading highly complex technical projects with multiple dependencies and stakeholders
• Knowledgeable and experienced in working within an Agile development environment, focusing on dynamic and rapid quality delivery.
• Proficient in building and managing highly available and scalable IT infrastructure and/or application, with knowledge in Container and Virtualization technologies.
• Proficiency in Python, PowerShell, or Ruby.
• Proficiency with Infrastructure as Code (IaC) tools such as SaltStack, Puppet, Terraform, or Ansible.
• Able to work independently and deliver results within specified deadlines.
• Ability to prioritize work and strong problem-solving skills.
• Good to have communicate skills, both verbally and in writing to users, vendors and management.
• Ability to communicate complex interaction concepts clearly and persuasively across different audience and varies levels in GovTech.

Join us at Assurity Trusted Solutions and contribute to creating innovative solutions that secure and enhance digital infrastructure!

We thank you for your interest and please note that only shortlisted candidates will be notified.

By submitting your application, you agree that your personal data may be collected, used, and disclosed by Assurity Trusted Solutions Pte. Ltd. (ATS), GovTech, and their service providers and agents in accordance with ATS’s privacy statement found at: https://www.assurity.sg/privacy.html or such other successor site.

• A wholly-owned subsidiary of GovTech.
• We promote a learning culture and encourage you to grow and learn.
• A competency framework is in place to help you grow your career with us.
• Annual Leave Benefits with additional perks such as Family Care and Birthday Leave.
• Contract Staff enjoys the same benefits as Permanent Employees.

The world is becoming increasingly digital, connected, but also more uncertain and volatile. Yet, the iconic German sports car brand Porsche sees this complex future as opportunity. “In the beginning I looked around and could not find quite the car I dreamed of. So I decided to build it myself.” With this aspiration, trailblazer Ferry Porsche set the guiding principles for Porsche now, and beyond – to be the brand for those who follow their dreams.

Now, we dream a new future for automotive retail with our new venture, Porsche Singapore Pte. Ltd. Our mission: to enhance the way Porsche engages with customers and fans at every touchpoint, integrating digital solutions and transforming brand experiences in Singapore and the region.

 Join us on this trailblazing endeavour and be part of an agile team in an enriching environment. Porsche Singapore Pte. Ltd. offers long-term career prospects within the larger Porsche ecosystem, opportunities for personal development, and affirms fair hiring and remuneration policies.

Porsche Consultant (Pre-owned Car Sales)
Porsche Singapore Pte. Ltd.

Porsche Singapore is seeking an experienced Porsche Consultant (Pre-owned) to optimise sales and profitability, while building trust and delivering exceptional customer care throughout the purchase and ownership lifecycle. The successful candidate will serve as a brand ambassador, strengthening Porsche Singapore’s position as the authorised and preferred dealer for pre-owned Porsches and promoting the Porsche Approved Programme to customers. This role will report to the Manager of Pre-owned Car Sales.

• Conduct customer consultations throughout the sales process, acting as a trusted advisor and subject matter expert on the Porsche brand, history, products, services, and technologies, while ensuring a thorough understanding of vehicle specifications, features, and performance to offer expert guidance.
• Deliver an exceptional purchase and ownership experience with seamless, consistent care across the entire lifecycle, while identifying opportunities for repurchase or additional products and services to drive growth, profitability, and customer satisfaction.
• Manage the well-being and hospitality of all Porsche Studio visitors, engaging emotionally to create excitement, build trust, and foster long-lasting relationships with both customers and stakeholders.
• Manage and optimise the entire pre-owned sales funnel, process, and documentation, including updating customer data in CRM@Porsche (C@P), and coordinating test drives, financing options, insurance, and trade-in offers.
• Support marketing events and campaigns by hosting and networking with participants and customers, driving excitement and interest to convert leads into sales, including nurturing cold leads into warm ones.
• Assist with ad-hoc projects or duties as assigned, including managing vehicle movements and logistics, conducting quality and presentation checks in line with brand standards, and coordinating with internal and external stakeholders to oversee the Porsche refurbishment process (e.g., 111-point check).
• Ensure compliance with all relevant laws, regulations, standards, and company policies.

• At least 2-3 years of working experience in sales, preferably in the Automotive industry within the luxury segment
• Proven track record of success in pre-owned car sales
• A passion for the Porsche brand and a commitment to delivering an exceptional customer experience.
• A team player with excellent communication and interpersonal skills, dedicated to supporting one another in achieving organisational goals.
• Proactive in engaging stakeholders and ensuring timely follow-up with a strong sense of accountability.
• Self-driven with a proactive learning attitude
• Proficient in MS Office and other technology tools and systems
• Required to perform shift work including weekday evenings, weekends & public holidays
• A valid class 3 driving license with a clean driving record and at least 4 years of driving experience

At SEON, we are dedicated to delivering innovative solutions to our customers, and marketing plays a crucial role in shaping our strategy and driving growth. As a Regional Marketing Director, you will be at the forefront of our mission to revolutionize the fraud and financial crime prevention industry.

SEON is rapidly expanding its presence within the APAC region and we are seeking a data-driven, customer obsessed and problem-solving master of marketing who creates strategies to increase pipeline for the APAC region. If you enjoy walking side by side with sales, using creativity combined with data, and have sales empathy, we want you to join us as our newly created role of Regional Marketing Director for APAC. 

This role is based in Singapore.

What you’ll do: 

• Developing a regional view of the global marketing plan
• Representing regional needs, nuances, and requirements as inputs for campaign planning and execution
• Generating and executing creative marketing programs to drive generation and nurture of leads, early pipeline and ABX initiatives
• Aligning with sales leaders, AEs, BDRs, account management teams to communicate plans, actions, follow up and insights that need action weekly, monthly and at quarterly business reviews
• Collaborate with global field marketing to align resourcing, planning, capacity, and maximizing the return on event investment for the region
• Collaborate cross functionally within marketing, sales and other functions needed to ensure the region meets its pipeline and revenue goals. 
• Travel approximately 20- 25% 

What you’ll bring: 

• 7+ years of demand generation across multiple channels 
• 2+ years of account based experience (ABX)/ Account based marketing (ABM) experience
• Ability to lead collaboration across marketing, sales, SME’s within the business in the mission to support APAC sales goals
• Communication skills, and the ability to manage the global marketing campaigns, in-region events, and experience collaborating to deliver sales plays
• Data-informed decision making skills using native Hubspot reporting along with future insights dashboards
• Integrated marketing capability 
• Hubspot experience a plus
• Some sales experience a plus

What we offer:

• Competitive salary package
• Hybrid work model 
• 100% Employer paid benefits for employee + dependents
• An opportunity to immediately impact a smart, growing, multi-cultural team
• Generous Annual leave
• Paid Maternity and Enhanced paternal leave
• Access to continuous development tools & a strong coaching culture

At Citi, we get to connect millions of people across hundreds of cities and countries every day. And we've been doing it for more than 200 years. We do this through our unparalleled global network. We provide a broad range of financial services and products to our clients – whether they be consumers, corporations, governments or institutions – to help them meet their biggest opportunities and face the world's toughest challenges.

Shape your Career with Citi

Citi’s Markets business provides world-class solutions and an unmatched global presence. We serve corporates, institutional investors and governments from trading floors in almost 80 countries. The strength of our underwriting, sales and trading and distribution capabilities span asset classes and currencies, providing us with an unmatched ability to meet the needs of our clients.

We’re currently looking for a high caliber professional to join our team as Vice President, Reconciliations, Control & Treasury – Futures, Derivatives & Clearing - Hybrid (Internal Job Title: Cash & Trade Proc Sr Manager – C13) based in Singapore. Being part of our team means that we’ll provide you with the resources to meet your unique needs, empower you to make healthy decision and manage your financial well-being to help plan for your future. For instance:

• Citi provides programs and services for your physical and mental well-being including access to telehealth options, health advocates, confidential counseling and more. Coverage varies by country.
• We believe all parents deserve time to adjust to parenthood and bond with the newest members of their families. That’s why in early 2020 we began rolling out our expanded Paid Parental Leave Policy to include Citi employees around the world.
• We empower our employees to manage their financial well-being and help them plan for the future.
• Citi provides access to an array of learning and development resources to help broaden and deepen your skills and knowledge as your career progresses.
• We have a variety of programs that help employees balance their work and life, including generous paid time off packages.
• We offer our employees resources and tools to volunteer in the communities in which they live and work. In 2019, Citi employee volunteers contributed more than 1 million volunteer hours around the world.

In this role, you’re expected to:

• Management of Treasury & Funding requirements, partnering with treasury and business groups
• Application of business acumen and analysing trends across treasury and control processes
• Ensure adherence to our regulatory requirements and understand these, always follow key processes and control requirement.
• Ability to communicate complex processes and workflows.
• Participation and ability to drive change initiatives both global strategic and regional discretionary and mandatory.
• As a senior member of the team be able to take on supervisory functions,both on and offshore oversight when the team lead is absent.
• Daily monitoring and processing of exchange, central clearing house margincalls
• Creation and input into associated metrics to enable productivity measurement.
• Oversight of Balance Sheet accounts and proactively management of break resolution and escalation
• Liaison with Finance teams regarding applicability and validity of monthly Adjustments
• Execution of collateral asset movements and associated monitoring
• Escalate clearly and promptly.
• Manage the investigation and resolution of breaks with Exchanges, Brokers, and Affiliates
• Improvement of daily processing to increase efficiency, identify where automation is required and drive solutions to completion.
• Ensure Standard Operating procedures are up to date and cover all functions, understand, and follow Citi policies and standards.
• Partner effectively with Business stakeholders, technology groups, finance, and compliance teams. Regionally across Asia and Globally.
• Required to have the ability to work autonomously and as an effective team member.

As a successful candidate, you’d ideally have the following skills and exposure:

• Relevant Industry Experience: minimum of 5-10 years relevant experience in Financial Organization i.e. Investment Banking / Investment Management / Hedge Fund / Exchange
• Be able to demonstrate the relevant experience in operations risk management across the derivatives products.
• Be familiar with the associated regulatory obligations across client money rules and margin calls across the Asian futures and derivative markets.
• Experience across Controls & Reconciliations within Futures, Collateral, NOSTRO & General Ledger
• Experience in treasury management and or associated fields linked to Futures and Derivatives Clearing.
• Experience across Controls & Reconciliations within Futures, Collateral, NOSTRO & General Ledger
• Communication Skills: Exceptional verbal and written communication skills, with the ability to convey complex financial concepts clearly and effectively to a diverse audience.
• Problem-Solving: Proven track record of resolving issues efficiently and effectively, able to drill into the details, and address the root cause.
• Attention to Detail: Strong attention to detail, ensuring accuracy in communications, transactions, and reporting.
• Ability to write business development requirements to initiate change and automation requests across technology stacks as well as low code automation solutions.
• Team Collaboration: Ability to work collaboratively with internal teams to ensure seamless service delivery and stakeholder satisfaction.
• Bachelor’s Degree/University degree or equivalent experience in Business, Accounting, or Finance
• Demonstrate business acumen across treasury management.

Working at Citi is far more than just a job. A career with us means joining a family of more than 230,000 dedicated people from around the globe. At Citi, you’ll have the opportunity to grow your career, give back to your community and make a real impact.

Take the next step in your career, apply for this role at Citi today

https://jobs.citi.com/dei

Job Scope
Perform daily monitoring, maintenance, and troubleshooting of backup jobs on platforms (MS Active Directory, Exchange, Oracle, SQL Server, Windows, VMware, and UNIX servers).

Python / PowerShell Scripting Language
Manage and support Storage systems, including vulnerability remediation, capacity management, configuration management, provisioning and zoning of new servers using SAN switches.
Analyse backup software performance accordingly to meet client needs and monitoring of scheduled backups to ensure success or take remedial action for failures
Provide backup system data statistics to management.
Perform regular DR (Disaster Recovery) test plan of backup data restoration and storage replication availability.
Monitor usage and performance of storage and perform capacity planning for storage growth to management.
Manage storage and backup changes through change request process & provide status reports to the relevant parties.
Respond promptly to incident, investigate & provide temporary &/or permanent resolution of incidents escalated. Provide timely status updates to relevant parties.
Monitor the agreed service level, document & maintain the configuration of the systems; provide regular reporting to relevant parties.
Ensure service levels meet requirements. Propose and implement action plan when required.
Expected to work during off-peak hours on system activities (e.g. patching, upgrade)
Identify, research, and resolve technical problems
Be able to effectively operate within set guidelines, policies and procedures, and able to execute instructions with minimal supervision

24x7 Operations Support
​
Who we are looking for
Degree/Diploma in Computer Information system or related field
Preferred knowledge in EMC Networker / EMC Data Domain / VEEAM
Proficient in storage and backup

Python / PowerShell Scripting Language is must
3 - 5 years relevant working experience (Preferably in Business Continuity Planning / Disaster Recovery)
Working knowledge in Veritas Netbackup / EMC ISILON / EMC VMAX / EMC POWERMAX would be good but not a must.
Understanding of orchestration and automation methodologies pertaining to the specific needs of service provider environments.