Grounded in a talent-centric mindset, Maker Lab is a marketing agency designed to build decentralised technology-led agency teams, rooted in collaboration with clients from the ground up. Maker Lab’s cross-functional teams of multidisciplinary specialists are embedded into client teams across digital marketing competencies — from measurement & analytics to content production.

Marketing Specialist

We are looking for a  Marketing Specialist to join us and work on exciting projects for our client - a leading video streaming service and their newest product. This enables more people to connect to this through their homes for a more collective experience. This role will see you work with global, regional, and local marketing managers and be responsible for driving campaign strategy and execution and laying the foundation for growth marketing and go to market activities in the region. 

Role: 

• Support growth marketing, GTM planning and programme management for the client and its service in the region.
• Project manage and execute growth marketing campaigns (e.g. brief development, media plan, experiment design, reporting results & learnings). 
• Lead localisation of campaigns across the region. Work with agencies to develop creative assets and localise them across multiple markets. Project manage localisation reviews of global and regional growth campaigns.
• Manage multiple stakeholders to bring campaigns to life. Provide regular status updates to cross-functional marketing teams.
• Support with team operations (the rhythm of business, capacity planning etc.)
• Collaborate with global, country and cross-functional teams and external agencies (e.g., creative development, production, and deployment agencies).

• Collaborate closely with the GTM team to translate campaign objectives into impactful creative briefs and ensure alignment between media strategy and creative execution.
• Lead the development and execution of A/B testing strategies to optimise campaign performance and creative effectiveness.

You:

• Bachelor's degree or equivalent practical experience
• 6+ years of marketing experience, including multi-stakeholder management across markets
• Industry experience working in the consumer-facing industry, consultancies, or an internet-based product or service
• Experience in growth marketing as well as project and campaign management
• Strategic mindset and continuous curiosity, with a unique combination of data-driven decision-making and pragmatic bias for action.
• Demonstrated talent at building strong collaborative partnerships with cross-functional teams and being adept at influencing strategy and investments with insights and data.
• Exceptional verbal and written English communication and presentation skills.

Please note: due to the high volume of applications, only successful candidates will be contacted with a follow-up introduction email. By submitting your application, you consent to the collection, use and disclosure of your data by the Maker Lab team for the purposes of your application. Where your application contains personal data of third parties, you confirm that you have obtained all necessary consents to provide the Maker Lab team with such personal data and that we may collect, use and/or disclose such data in accordance with the Personal Data Protection Act 2012. If you do not receive an email from Maker Lab, your application has been unsuccessful this time around. Look out for future roles!

Location: West (Walking distance from MRT)

Job Scope:

1. Assist and lead product development from concept, trial to commercialization in line with overall strategic direction and objectives.

2. Identify room for improvements on existing products, ingredients and processes.

3. Manage and timely deliver assigned projects.

4. Lead and conduct trial runs/commercial runs/trouble-shooting.

5. Working closely with product leaders, project manager and specialists on planning, carrying out, and following up on trials/tests in relation to innovation and renovation of products/processes at Pilot Plant

6. Proficient knowledge on food regulations and compliance

7. Assist on planning and transformation of current documentation system into paperless system.

Job Requirements:

- Min. Degree in Food Science or any relevant field

- Min. 3 years relevant R&D experience (preferably in Pilot plant)

For interested applicants, please send your updated resume to: [email protected]
All candidates’ information will be treated with the strictest confidence
Melissa Zhang Zhiqi (Mezzo)
R2197564
Recruit Express Pte Ltd
99C4599

Responsibilities

• Training and deploying machine learning models end to end
• Good understanding of basic statistics and deep learning techniques
• Any experience in data integration, profiling,validation, and cleansing
• Experience deploying TensorFlow and PyTorch into production.
• Any other ad-hoc duties as assigned by supervisor.

Requirements

• Good programming skills in Python
• Must possess experience or interest in training and deploying machine learning models end to end.
• Good understanding of basic statistics and deep learning techniques
• Prior experience in data integration, profiling, validation and cleansing
• Experience in Banking domain is mandatory
• Proficiency with SQL
• Software delivery
• Strong understanding of agile methodologies
• Strong understanding of CI/CD
• Strong understanding of test-driven development
• Comfortable using version control and enterprise task management tools.
  • Data Engineering
  • Experience in deploying TensorFlow and PyTorch into production
• Building data pipelines and architecture
• Should have extensive experience with relational and NO-SQL databases
• Should have proficiency in handling both structured and unstructured data sources
• Strong experience deploying applications to cloud platforms like Azure, AWS
• Interest in building efficient batch and streaming data engineering pipelines
• Exposure to distributed data processing platforms like Spark

Interested applicants, please email your resume to Andre Chua Jing Ming

Email: [email protected]

CEI Reg No: R1989053

EA Licence No: 99C4599

Recruit Express Pte Ltd

Job Responsibilities:

• Provide efficient and quality front line services to patients
• Attend to patient enquiries to provide information on clinic services
• Performing all day-to-day administrative duties
• Assisting in registration, scheduling of appointments and payments for patients
• Update patient registration information and process medical records by standard operating procedures and clinic guidelines
• Perform other ad-hoc departmental tasks/activities as assigned by the management.

Job Requirements:

• Min GCE N/O level and above
• No work experience needed (training provided)

Interested candidates, do submit your resume to [email protected]

All qualified applicants, please send in your resume to: [email protected]

EA Personnel Name: Audrey Chan Yu Jing
EA Personnel No: R1104782
EA License No: 99C4599

- You will match patients’ requested bed class with the available supply of beds to minimise waiting time and to optimise hospital bed resources.

- Working And Communicating With Various Stakeholders And Team Members On Patients' Requests And Changes To Bed Assignment.

- Using Of The Bed Management System To Search And Assign Beds To Patients In Accordance To Set Protocol, Policy And Procedures

- Collating, Analysing And Submitting Of Statistical Reports On A Timely Basis

Email: [email protected]

Whatsapp: 96503173

Telegram: @jesswongie

Jessie Wong Yuan Si

Personnel EA License No.: R2197171

Recruit Express Pte Ltd (EA Licence No.: 99C4599)

• Provide receptionist duties at front counter

• Prepare and dispense medications

• Assist doctors during consultation and clinical procedures (if necessary)

• Ensure accuracy of clinical data entry into computer system

• Able to apply basic patient care

• Maintain filling system, coordinate appointments and other admin duties

• Liase with various insuarnce company and make payment arrangement

• Any other task as directed by the Clinic Manager or Doctor

Email: [email protected]

Whatsapp: 96503173

Telegram: @jesswongie

Jessie Wong Yuan Si

Personnel EA License No.: R2197171

Recruit Express Pte Ltd (EA Licence No.: 99C4599)

Location:
Jurong East, Hospital

Working Hours:
42 hrs/week, Any 5 days (including 1 weekend & PH)
Shifts: 10am-7:30pm or 7am-4:30pm (Must be open for both timing)

Salary:
$1,700 - $2,000/mont

Job Summary:
A hands-on role serving food trays to patients, managing food/linen inventory, and maintaining cleanliness. Includes tea breaks, lunch, and dinner service.

Responsibilities:

• Serve food and drinks to patients
• Clear trays after meals
• Check food orders for accuracy
• Assist with inventory management (food/linen)
• Maintain cleanliness and follow health regulations
• Assist nurses with patient nutrition needs
• Ensure confidentiality of patient information
• Perform any other duties as assigned by Manager

All qualified applicants, please click “ APPLY NOW”

Or you may send in your resume to:

Whatsapp: https://wa.me/+6597430026

Email : [email protected]

Kimmy Low Yi Ting (Kim) | CEI Registration Number: R23112122

Recruit Express Pte Ltd Company Reg. No. 199601303W | EA LICENCE Number: 99C4599

Working Hours: 5.25 Days, Office Hours

Job Responsibilities:

• Review written order form (medication chart, medication record or prescription) to determine the drug needs of the patient, ensuring that overdoses have not been prescribed, that no toxic reactions will result from administration to the patient and that all drug orders are specific (contact physicians as necessary to review ambiguous or illegible prescriptions)
• Fills prescriptions as ordered by attending physician
• Explains directions for prescription use (drug therapy) to patients
• Provides information to other health professionals
• Ensure patients receive their medicines correctly in a timely manner
• Informs prescribers of any drug interaction, adverse drug reactions, contraindications
• Maintains a shelf inventory of medications and pharmaceutical supplies, ensuring that storage is in accordance with security, environmental and product shelf life parameters.
• Implement and adhere to the policies, practices and regulations established by the Pharmacy Department, various management committees and outside regulatory agencies pertaining to pharmacy
• Performs inspections of drug storage areas throughout the hospital and performs other job-related duties as assigned.
• Assist in acquisition of special items for patients with approval from senior pharmacist
• Performs all aspects of supply of medications to patients independently
• Assigns, oversees and closely reviews the work of pharmacy assistants, technicians and purchasing officers, who are responsible for performing a variety of cognitive tasks, such as filling routine prescriptions, mixing IV solutions, maintaining shelf inventories, delivering medications, maintaining Pharmacy records and the like
• Maintains a variety of records pertaining to all phases of drug and supply ordering, storage and distribution as required by the hospital and/or legal regulations
• Actively participates in Pharmacy education and development programmes. Providing lectures to other Pharmacy personnel and other hospital employees on pertinent topics and continued reading of journals, publications, etc for professional advancement
• Assists in providing clinical experience to pre-registration pharmacists and pharmacy students and students on attachment
• Represents the pharmacy on various committees as assigned by the head of Pharmacy
• Undertake publication of patient education material with approval from senior pharmacist
• Setting-up pilot schemes or new services with approval from senior pharmacist
• Setting of selling prices of goods with approval from senior pharmacist
• Make recommendations for changing of pharmacy procedures and policies
• Assist the senior pharmacist in reviewing policy and procedure manuals on a regular basis

Job Requirements:

• Min Bachelor of Science in Pharmacy from an accredited college of Pharmacy
• Registered with the Singapore Pharmacy Council

Interested candidate, kindly send a copy of your resume to [email protected]



Adeline Lim Xin Ying [R23112000]

Email Address: [email protected]

Recruit Express Pte Ltd

EA Licence No: 99C4599

Main Duties and Responsibilities

• Support SAP (FICO, MM, PS, Ariba)& budgeting systems
• Identify and address operational inefficiencies, conflicting business practices and integration issues, recommending suitable alternatives
• Deliver project deliverables, service requests according to given project schedule and with quality
• Able to take lead in project assignments and manage its scope and key stakeholders
• Able to handle interfaces from non-SAP system to SAP modules & vice-versa.
• Manage business users and analyze business requirements.
• Drive good project management practices and governance within the IT team
• Able to develop user guide and conduct training for staffs when required
• Any other ad-hoc duties as assigned by supervisor.

Requirements

• Bachelor’s degree in Information Technology or equivalent field with at least 5 years of SAP Finance techno-functional experience and strong Microsoft Excel skills.
• Functional and Technical Competencies in following

1. Must have: SAP Finance/MM/PS modules.
2. Good to have: SAP ABAP and Adaptive Planning (Workday)

• Excellent project leading, inter-personal and problem-solving skills.
• Knowledge of the real estatesector would be an advantage
• Able to work independently and as part of a team.

Interested applicants, please email your resume to Andre Chua Jing Ming

Email: [email protected]

CEI Reg No: R1989053

EA Licence No: 99C4599

Recruit Express Pte Ltd

Job Responsibilities

• To perform daily IT operational activity on system & user administration
• Active Directory for account creations and user management
• Setting up user accounts, permissions, remote access and passwords
• Providing end-user support on a Microsoft Windows network, computer networking, printers troubleshooting
• To set up workstations with computers and necessary peripheral devices (routers, printers etc.)
• To ensure that adequate backup of all data files and programs done by users in the Company Servers, to facilitate prompt recovery from data loss and to maintain and monitor procedures for the management of such backup media
• Maintain the inventory of all the PC hardware, software items, and supplies in the Company
• Any other ad-hoc duties as assigned

Requirements

• Diploma in IT, good to have Cisco Certified Network Associate (CCNA)
• Proficiency in Networking, L1 & L2 IT Support, Active Directory, Windows Server, Computer Networking, Hardware Troubleshooting, PC Migration, SQL Database, Microsoft 365, SCCM Management Console. VMware XCSI
• Excellent desktop, basic server and LAN troubleshooting skills to resolve the day to day technical and operation issues

Interested applicants, please email your resume to Andre Chua Jing Ming

Email: [email protected]

CEI Reg No: R1989053

EA Licence No: 99C4599

Recruit Express Pte Ltd

We’re in the midst of exciting growth and transformation and are looking for a talented Digital Designer with strong video and motion graphics skills to join us. If that sounds like you, amazing. Keep reading. If not, keep reading anyway—you might know someone.

A bit about the team & what’s happening:

On the design side, there’s one Creative Director and a group of diverse, slightly quirky, but brilliantly talented designers. You’ll work closely with our CD on high-level work while collaborating with other designers & developers on day-to-day projects.

Design is core to our DNA (along with the other usual chromosomes). Our standards? Ridiculously high. We’re passionate about creating beautiful, functional, and meaningful experiences—and hope you share that same drive.

What to expect:

You’ll wear many hats (like Batman). Think of yourself as a creative chameleon, toggling between graphic design, motion design, strategic thinking... who knows what else. The point is we don’t put people in pigeonholes – which means everyone's always learning & growing, & that makes things more interesting, doesn't it? Well, we think so.

"Design" here isn’t just about pretty visuals or slick edits. It’s the whole spectrum: user research, design-thinking, prototyping and in your case, the motion that brings it all to life.

What we’re looking for:

· Strong expertise in design, video and motion graphics, from concept to execution (think After Effects wizardry)

· Proven ability to deliver high-quality solutions and work on time

· Comfort presenting creative concepts to clients

· A solid graphic design foundation

· Conceptual thinking that goes beyond the obvious

· An eagerness to learn and stay ahead of the curve in design trends and motion techniques.

· Experience with Figma, After Effects, Photoshop, Premiere Pro & 3D program of choice (Blender / Cinema 4D etc.)

· Ability to own and manage projects with support from the Creative Director

· Knowledge of branding design and the entire UX process (personas, user flows, prototyping)

Characteristics we’re looking for:

· A strong portfolio showcasing exceptional design thinking and motion work across various media

· Strong communication skills, including the ability to sell your ideas (without the hard sell)

· A passion for your craft and a hunger to stay ahead of what’s next

· We’ve worked hard to build a grounded, no-ego team with a can-do spirit

8.30am to 5.30pm (Mon to Fri)

9am to 1pm (Sat)

$12 per hr

- Sorting of papers / documents

- Admin duties / calling customers

Qualifications:

• Minimally A-Levels
• IT Savvy, simple excel knowledge for data entry

Interested candidates, kindly send a copy of your resume to: [email protected]

Ivy Yong Shi Mei

R2198995

Recruit Express Pte Ltd 99C4599

Job Description

· Assess patients needs for therapy and provide necessary therapy services

· Develop and review effective treatment programs for patients

· Document and audit patient care; collect and report statistics

· Supervise and guide junior staff in physiotherapy intervention

· Initiate sharing and promote learning culture for evidence-based practice

· Facilitate engaging group exercises to improve biopsychosocial care

Job Requirements

· Diploma/Degree in Physiotherapy

· Qualified and fully registered with AHPC

· Min. 3 years of relevant working experience

Interested candidates please send in your resume to:

[email protected]

EA Personnel: Valerie Yong Kian Fung

CEI No.: R1103704

Recruit Express Pte Ltd, EA License No.: 99C4599

Job Responsibilities

· Ensure specimen identification, processing and storage of test specimens are in consistent with good laboratory practices

· Ensure all test results provided for clinicians are accurate and reliable

· Maintain stock of laboratory supplies

· Perform housekeeping in laboratory and routine testing on laboratory instruments

· Process and transport laboratory specimens for test and storage

· Perform other functions as delegated by supervisor and/or lead laboratory

Job Requirements

· Min Bachelor Degree in Biomedical Science or other relevant science fields

· Prior internship experience in laboratory setting is advantageous

Interested candidates please send in your resume to:

[email protected]

EA Personnel: Valerie Yong Kian Fung

CEI No.: R1103704

Recruit Express Pte Ltd, EA License No.: 99C4599

Job Responsibilities

· Organize the database such that all clinical data are linked and easily retrieved - Build the pipelines for federated data sharing

· Perform data analysis and visualization work to support research projects, grant applications, and publications

· Manage the database used to host our clinical data to ensure that it is maintained operationally in a cost-effective manner

· Coding work required

· Perform data cleaning, data standardization, and data structuring for data in the database

Job Requirements

· Min. Bachelors in relevant field (Biology, Bioinformatics, Computational Science)

· Knowledgeable in medical and clinical research terminology

Interested candidates please send in your resume to:

[email protected]

EA Personnel: Valerie Yong Kian Fung

CEI No.: R1103704

Recruit Express Pte Ltd, EA License No.: 99C4599

Responsibilities:

• Assists in team efforts to allocate sufficient resources for laboratory infrastructure needs.
• Contributes to the management of laboratory equipment and IT systems in the QC lab, ensuring business continuity, data system maintenance, and compliance with equipment maintenance and calibration requirements.
• Participates in method technology transfers and the introduction of new laboratory equipment to ensure technological updates in the QC lab.
• Engages in long-term planning for the QC lab to secure infrastructure needs and ensure a Data Integrity plan is in place for business and laboratory compliance.
• Authors or reviews method transfer/qualification and equipment qualification documentation to ensure compliance with corporate, site, or regulatory standards.
• Provides support and ensures the timely escalation and resolution of laboratory events or related quality actions.
• Serves as a QC SME and assists in preparation for and participation in internal/external audits, ensuring successful audit outcomes.
• Participates in EHS, Business Compliance, GMP, and other compliance-related activities as applicable. Leads or supports CI initiatives to enhance laboratory performance metrics.
• Performs any additional tasks as assigned by the Supervisor.

Requirements:

• Bachelors in biochemistry and chemistry or related science degree
• Minimum 1-3 years of experience in pharma manufacturing

Interested candidates please send a copy of your resume in MS Word to

[email protected]

EA Personnel: Alvin Lee Peck Keong
CEI No.: R1104781
Recruit Express Pte Ltd, EA License No.: 99C4599

Job Responsibilities

· Develop and maintain strong, long-term relationships with key corporate and maritime clients.

· Identify new business opportunities with existing accounts by collaborating with clients to develop corporate healthcare solutions to meet their evolving needs

· Actively manage and track the end-to-end sales cycle of opportunities from lead generation to deal closing and contracting

· Ensure smooth and timely delivery of commercial projects from deployment planning to on-the-ground execution, working closely with internal teams such as operations, procurement, technology, finance, and HR.

· Support acquisition of new clients by working closely with Chief Corporate Development Officer to engage and cultivate potential accounts.

Job Requirement

· Bachelor degree in Business Administration, Marketing, Healthcare Management, or related field

· Minimum of 10 years of experience in business development, sales operations, or a related role, preferably within the healthcare sector

Interested candidates please send in your resume to:

[email protected]

EA Personnel: Valerie Yong Kian Fung

CEI No.: R1103704

Recruit Express Pte Ltd, EA License No.: 99C4599

We are looking for motivated individual to perform basic research in the field of transplantation and cell therapy in the Paediatric Bone Marrow Transplant & Cell Therapy Centre.

Job Description:

• Perform basic research in transplantation and cell therapy; report findings to peer-review journals.
• Develop Research Methodology for ressearch projects, revise techniques and troubleshooting guidance.
• Ensuring SOP are followed and participate in lab protocol maintenance.
• Effective communication of research results to director and lab members.
• Participate in grant writing/budgeting for relevant research sections.
• Preparation of presentations and reports.
• Ensure smooth running of the laboratory and maintenance of lab equipment, inventory and supplies.
• Provide staff training to new hires.
• Assist team members, technicians, students in their experiments if needed.
• Contact person to liaise with support department for the research.
• Participates in centre, ACP-ralted activities and hospital initiatives as when required.
• Performs miscellaneous job-related duties as assigned.

Job requirement:

• PhD in Life Sciences with specific experience in transplant biology, immunology or gene therapy.
• Theoretical and practical knowledge of technology platforms in the areas of molecular and cell biology.
• Min 2 years post-doc experience.
• Experience in manuscript writing as first author.
• Good Team player.
• Creative and collaborative.

We are urgently looking out for a Senior Finance Executive:

Key responsibilities:

Senior Finance Executive Functions:

• Administrative work
• Sales Support when required
• Account Payable
• Account Receivable
• Journal Adjustment
• Balance Sheet Schedule
• Prepare GST
• Prepare Monthly Reporting, Forecast and Budget to HQ
• Prepare slides for meeting
• Assist In Audit
• Reporting to management and generating financial statements for 2 smaller entities

Accounting functions

• Booking Suppliers Invoices and initiating payments.
• Checking authenticity of expense claims / vouchers
• Reconciling Suppliers balances with their statements
• Assuring the timely deduction of Debit Notes/Claims to Suppliers
• Checking of Accounts Receivables & reconciliations
• Checking of Debtors Outstanding report and highlighting the unusual Customers
• Preparation documents for Bank payment and overall Treasury functions.
• Bank entries and good knowledge of Bank Reconciliations.
• Review and manage inter-company accounts reconciliation process.
• Managing the books of accounts to the level of finalization
• Statutory Corporate Compliance of different group companies
• Preparation GST workings and submission of GST returns on Quarterly basis.
• Preparation of different audit schedules for the financial audit.
• Handle treasury/banking matters (if any)
• Preparation of timely monthly management accounts and present to the Finance Manager.
• Coordinating different department managers to improve internal controls and procedures.
• Any other ad-hoc duties as assigned by the FM.

Experienced Accountant with good financial skills

• Minimum diploma in accountancy. Preferred financial qualification (i.e., MBA Finance, ACCA, /CA-Intermediate) or any other relevant certification which is internationally recognized.
• Minimum 5-8 years of relevant experience preferably from an international organization with a fast-paced work environment. Candidates with experience in Construction industry would be viewed favourably.
• Possess solid hands-on experience in preparing financial/management reports with multiple functional currency and significant intercompany transactions.
• Proficiency with Microsoft office especially in Microsoft Excel
• Experience in ERP/consolidation systems such as Sage300 (preferred),
• Eye for details with an analytical mindset
• Enjoy working in a fast-paced and versatile environment.
• Able to handle local and HQ reporting deadline – 2 working days after closing on month end basis

Salary Range: $3,500 to $4,000 depending on the qualifications and experience.

Shangri-La Rasa Sentosa, Singapore

We are looking for a Executive, Marketing to join our team!

As a Executive, Marketing, we rely on you to:

• To support managers in the execution of marketing campaigns for F&B outlets at Shangri-La Rasa Sentosa, Singapore and The Palawan @ Sentosa, including seasonal promotions and special events.
• Work collaboratively and maintain effective communication with internal stakeholders such as F&B and Culinary departments, and external stakeholders
• Create engaging content and disseminate messages across multiple channels including social media, website, email and collaterals.
• To oversee media production, media monitoring and facilitation of media hosting.
• Management and maintenance of brand and message across all marketing channels.
• Conduct market research, media tracking, competitor analysis, trends and PR reports .
• Manage all administrative and finance in a timely manner.Support manager in Food & Beverage Marketing for Shangri-La Rasa Sentosa and The Palawan @ Sentosa

We are looking for someone who:

• Willingness to learn and try new things
• Strong creative writing and content creation skills
• Strong attention to detail
• Excellent communication and organisation skills
• Basic proficiency in social media platforms
• Thrive both as an independent contributor and a collaborative team player
• Proficiency in graphics and design platform such as Canva/ Photoshop is a plus
• Proficiency in video editing tools such as Capcut is a plus
• Ability to work in a fast-paced environment.
• Thrive both as an independent contributor and a collaborative team player
• Passion for food and beverage trends, and a keen eye for happenings in the dining scene
• Preferably 1-2 years of experience in F&B marketing

We Offer

• 5-day work week
• Learning and Development opportunities for career development
• Medical and insurance coverage
• Special employee discount within Shangri-La Group
• Duty Meals and shuttle bus provided

If you are the right person, what are you waiting for? Click the apply button now!

About Us

LHH (Lee Hecht Harrison) is a Fortune 500 company and part of The Adecco Group - the world’s leading talent advisory and solutions company - and is enhanced by a variety of industry leading digital solutions including General Assembly and EZRA. LHH has presence in 66 countries with more than 8,000 colleagues and 15,000 clients globally impacting millions of lives each year through recruitment, outplacement and mobility, and leadership development.

The Role

We are seeking a highly organized and proactive Associate to join our Market Research Team. This role is ideal for someone passionate about talent acquisition, market insights, and operational excellence. The Associate will provide critical support in sourcing, candidate management, and market research to enable the team to deliver exceptional service to clients while driving business development opportunities.

Responsibilities

• Candidate Sourcing & Management:
• Conduct targeted research and sourcing for senior-level and niche roles across industries.
• Manage candidate pipelines, ensuring a seamless process from identification to onboarding.
• Maintain up-to-date and accurate records on CVs, candidate profiles, and interviews in the system.
• Engage directly with C-suite and senior-level professionals, building strong, professional relationships.
• Market Research & Mapping:
• Perform detailed market mapping to identify potential talent pools and industry trends.
• Analyze data to provide insights and recommendations for talent acquisition strategies.
• Operational Support:
• Oversee administrative tasks, including database management and CV uploads.
• Ensure systems and tools are optimized for effective and efficient workflow.
• Business Development Support:
• Assist in identifying new market opportunities and contributing to the development of client proposals.
• Enable the team to focus on expanding client relationships by taking ownership of backend processes.

Requirements

• Minimum diploma or degree in a related business / HR field.
• A strong drive to succeed in sales is essential.
• Proficiency in MS Office and Applicant Tracking Systems (ATS).
• Passion for identifying talent needs and assisting candidates in finding the right career path.
• Energetic and proactive personality with excellent communication skills.
• Ability to work in a fast-paced environment and manage competing priorities.

Job Overview

Guest Services Leader plays a significant role in providing consistent, reliable service in the hotel including superior cleanliness standards and optimum manpower productivity. Accountable for Guest Services Agent’s execution of the consistent Holiday Inn Express guest experience.

At Holiday Inn Express® we want our guests to relax and be themselves which means we need you to:

· Be you by being natural, professional and personable in the way you are with people

· Get ready by taking notice and using your knowledge so that you are prepared for anything

· Show you care by being thoughtful in the way you welcome and connect with guests

· Take action by showing initiative, taking ownership and going the extra mile

Duties and Responsibilities

Financial Returns:

· Preparation of the annual departmental operating budget.

· Monitor budget and control expenses with a focus on increasing productivity.

· Responsible for Front Office inventory, managing cost and usage.

· Analyze financials to drive revenues, future profitability, and maximum return on investment.

· Assist with third party vendor induction and support in managing the performance of third party vendors

People:

· Provide mentoring, coaching and regular feedback to help manage conflicts and improve Guest Services Team performance and engagement.

· Ensure all team members are accurately trained and have the job related tools and equipment required.

· Promote “one team approach” and quality service through daily communication and coordination and drive employee engagement.

· Develop programs that drive improvements in employee engagement and are aligned with the Stay Real Be You brand service behaviors.

· Develop, implement and monitor team member succession planning to ensure future bench strength for Holiday Inn Express brand.

· Establish performance and development goals for team members and provide mentoring, coaching and regular feedback to enhance performance.

· Responsible for Guest Services Team training and rostering

Guest Experience:

· Custodian of the guest satisfaction goals including Guest Love, Loyalty Recognition and Problem Resolution. Collaborate with team members to establish and implement services and programs to constantly improve guest experience.

· Advise employees of development needs and instruct on action plans. Provide retraining as needed.

· Make time to interact with guests, solicit feedback and build relationships.

· Lead a team to respond to guest complaints, special requests and ensure corrective action is taken to achieve complete guest satisfaction.

· Understand and respond to customer’s needs and ensure a high level of guest satisfaction.

· Demonstrate BrandHearted behaviors by maintaining compliance with all brand standards, behaviors, hallmarks and license agreement mandates.

· Support GSAs’ in all guest services tasks.

· Maintain Great Room environment and ensure F&B tasks are also being focused on by Guest Services.

Responsible Business:

· Maintain and order Front Office supplies and equipment in a timely and efficient manner while minimizing waste and maintaining “green” initiatives (example: container recycling, and cleaning agents).

· Accountable for IHG fire life safety (FLS) adherence in the hotel.

· Responsible for the security of lost and found items throughout the hotel.

· Ensure a safe and secure environment for guests, team members and hotel assets in compliance with hotel or owner policies and procedures and regulatory requirements.

· Develop and carry out action plans to be environmentally conscious, take steps to reduce the hotel’s carbon footprint.

· Educate and train team members in compliance with federal, state and local laws and safety regulations.

Accountability

Leadership role involved in the effective running of the Front Office operations, including managing the operational team whilst overseeing third party vendors. Champion the “one team approach and oversee the Holiday Inn Express brand standards whilst dealing effectively and efficiently with all guest complaints, queries and suggestions.

Account Receivables

· Prepare and issue invoices and relevant accounting records

· Response to customers’ queries

· Follow up on collection

· Receipts process and relevant accounting records

· Report AR status

· Issue monthly intercompany invoices

Account Payables

· Review staff claims and process claims payment

· Record bills for invoices received

· Prepare bank instruction and raise bill payment records

· Response to vendors’ queries

· Record monthly intercompany invoices received

· Create Purchase Orders for Purchase Requisitions raised (when needed)

Insurances

· Purchase of fee insurances, related records, and reporting.

· Other insurances claims processing/ support

Taxation

· Prepare quarterly GST report

· Prepare GST amendments and audit

· Prepare withholding tax filing

Finance Closing & Projects

· Prepare bank reconciliation and other balance sheets account schedule

· Support Finance Manager on month end closing reporting process

· Provide administrative support during budget preparation

· Participate in annual audits

· Perform fixed asset tagging and annual counts exercise

· Support other regulatory compliance reports

Procurement (Cover)

· Processing purchase requests

· Accepting and sorting deliveries

· Delivery to requestors

Performing other ad-hoc assignments and projects as assigned

Elsa Fontanne (CEI No. R24124496)

Recruitment Consultant

Contact Number: 67860100

Email Address: [email protected]

Recruit Express Pte Ltd / EA Licence No: 99C4599

We regret only shortlisted candidates will be contacted

voco® Orchard Singapore provides guests with the world-renowned voco™ experience from the moment they walk through its doors. Famed to be hotels to count on, yet different enough to be fun, voco hotels are unstuffy hotels where people feel comfortable to relax, and just get on with life. Hotels that stand out from the crowd, voco combines familiar comforts with the indulgences of a hotel, to create somewhere that’s dependable, but not vanilla. Somewhere premium, but with a laidback spirit. Somewhere reliable, but different.

Your Day to Day
voco Orchard Singapore is looking for a dynamic and hands on Hotel Manager to join its team. As Hotel Manager you’ll partner with our General Manager to lead our Hotel operations and continue to grow our guest experience, reputation and profitability. You will be responsible for overseeing the day to day running and strategic planning of the hotel operations, working closely with our Heads of Departments, HR, Finance and Sales & Marketing teams. You may need to act as the General Manager in his/her absence.

Financial Business

• Support the General Manager in creating, executing, and overseeing financial and operational plans for the hotel to maximize guest satisfaction, sales opportunities, and profitability.
• Make recommendations to enhance the hotel’s assets and strengthen brand loyalty.
• Monitor financial performance, implement cost-saving measures, and drive profitability.
• Collaborate with the Sales & Marketing team to develop and execute strategies to attract and retain guests.

People

• Foster a positive work environment that promotes teamwork, professional development, and high performance.
• Direct everyday activities, plan and assign work ensuring you always have the right staffing numbers
• Develop your team and improve their performance through coaching and feedback, and create performance and development goals for colleagues - recognise good performance
• Train colleagues to make sure they deliver with compliance and to the standards we expect and have the tools they need to work efficiently
• Recommend or initiate any HR elated actions where needed
• Promote teamwork and quality service through daily communication and coordination with other shifts and departmental management

Guest Experience

• Interact with guests and outside contacts including, , current and potential clients, government officials, travel industry representatives, suppliers, competitors local community members
• Make sure the hotel delivers the highest level of guest satisfaction through superb guest services and amenities

Responsible Business

• Oversee hotel operations, including front office, housekeeping, food and beverage, engineering and guest services.
• Provide guidance and assistance to all departments, helping them to meet their objectives
• Ensure that all departments work closely to deliver a seamless guest and employee experience.
• Ensure a safe and secure environment for guests, team members and hotel assets in compliance with the hotel’s or owner’s policies and procedures and regulatory requirements. Maintain relations with outside contacts
• Act as public relations representative to raise awareness of hotel and brand in local community
• Drive team member involvement in community organisations, activities and businesses
• Develop and carry out action plans to be environmentally conscious by taking steps to reduce the hotel’s carbon footprint

What We Need From You

• Bachelor’s Degree in Hospitality Management, Business Administration or related field.
• Minimum of 8 years’ experience in a senior management position in a hotel.
• Working experience in an international lifestyle hotel brand will be an advanrage
• Strong leadership and team management skills with a proven track record of managing a hotel.
• Excellent knowledge of lifestyle hospitality trends, standards and practices.
• Must be able to handle difficult situations with tact and high diplomacy
• Strong proficiency in budgeting and forecasting.

What we offer

We’ll reward all your hard work with a great salary and benefits – great room discount and superb training.

Join us and you’ll become part of the global IHG family – and like all families, all our individual team members share some winning characteristics. As a team, we work better together – we trust and support each other, we do the right thing and we welcome different perspectives. You need to show us you care: that you notice the little things that make a difference to guests as well as always looking for ways to improve - visit www.http://careers.ihg.com to find out more about us.

IHG is an equal opportunity employer: Minorities / Females / Disabled / Veterans.

Job Overview

The Assistant Front Office Manager leads the Guest Services team and takes key responsibility for the guest experience aspect of the Hotel. You will be accountable for the Guest Services team’s execution of consistent Holiday Inn Express Guest Experience. You will ensure that all procedures and operations for the Guest Services team will be in line with brand standards, employee welfare and guest experience.

At Holiday Inn Express® we want our guests to relax and be themselves which means we need you to:

· Be you by being natural, professional and personable in the way you are with people

· Get ready by taking notice and using your knowledge so that you are prepared for anything

· Show you care by being thoughtful in the way you welcome and connect with guests

· Take action by showing initiative, taking ownership and going the extra mile

Duties and Responsibilities

Financial Returns:

· Preparation of the annual departmental operating budget.

· Monitor budget and control expenses with a focus on increasing productivity.

· Responsible for Front Office inventory, managing cost and usage.

· Analyze financials to drive revenues, future profitability, and maximum return on investment.

· Assist with third party vendor induction and support in managing the performance of third party vendors

People:

· Provide mentoring, coaching and regular feedback to help manage conflicts and improve Guest Services Team performance and engagement.

· Ensure all team members are accurately trained and have the job related tools and equipment required.

· Promote “one team approach” and quality service through daily communication and coordination and drive employee engagement.

· Develop programs that drive improvements in employee engagement and are aligned with the Stay Real Be You brand service behaviors.

· Develop, implement and monitor team member succession planning to ensure future bench strength for Holiday Inn Express brand.

· Establish performance and development goals for team members and provide mentoring, coaching and regular feedback to enhance performance.

· Responsible for Guest Services Team training and rostering

Guest Experience:

· Custodian of the guest satisfaction goals including Guest Love, Loyalty Recognition and Problem Resolution. Collaborate with team members to establish and implement services and programs to constantly improve guest experience.

· Advise employees of development needs and instruct on action plans. Provide retraining as needed.

· Make time to interact with guests, solicit feedback and build relationships.

· Lead a team to respond to guest complaints, special requests and ensure corrective action is taken to achieve complete guest satisfaction.

· Understand and respond to customer’s needs and ensure a high level of guest satisfaction.

· Demonstrate BrandHearted behaviors by maintaining compliance with all brand standards, behaviors, hallmarks and license agreement mandates.

· Support GSAs’ in all guest services tasks.

· Maintain Great Room environment and ensure F&B tasks are also being focused on by Guest Services.

Responsible Business:

· Maintain and order Front Office supplies and equipment in a timely and efficient manner while minimizing waste and maintaining “green” initiatives (example: container recycling, and cleaning agents).

· Accountable for IHG fire life safety (FLS) adherence in the hotel.

· Responsible for the security of lost and found items throughout the hotel.

· Ensure a safe and secure environment for guests, team members and hotel assets in compliance with hotel or owner policies and procedures and regulatory requirements.

· Develop and carry out action plans to be environmentally conscious, take steps to reduce the hotel’s carbon footprint.

· Educate and train team members in compliance with federal, state and local laws and safety regulations.

Accountability

Leadership role involved in the effective running of the Front Office operations, including managing the operational team whilst overseeing third party vendors. Act as the Express Assistant Manager in the absence of the Express Assistant Manager