Responsibilities

• Analyze and evaluate hospital costs, including patient services, supplies, labor, and overhead, to identify cost-saving opportunities.
• Develop and maintain cost allocation models for various hospital departments and services.
• Prepare detailed financial reports, cost analyses, and forecasts to support budgeting and strategic planning.
• Monitor and analyze variances between actual and budgeted costs, providing actionable recommendations to management.
• Collaborate with clinical and administrative teams to understand cost drivers and improve resource utilization.

Requirement

• Bachelor’s degree in Accounting, Finance, Business, or a related field.

TELE me at @yijingggggg or WA me at https://wa.me/+6598623556 NOW!

Interested candidates, please submit your resume to [email protected]

Alison Chen

Specialist Recruiter

CEI Reg No: R25126657

Recruit Express Pte Ltd (EA Licence No.: 99C4599)

The Job:

• Assist the manager in administering the research programmes
• Processing of scholarship renewals/QE/thesis submissions and amendments, monitoring of coursework requirements, GAP, seminars.
• Maintain and update database and systems
• Other duties as assigned

The Requirements:

• Min Degree Holder with min 1 year experience
• Proficient in MS Office
• Good communication skills

Interested applicants can send their detailed resumes to [email protected] or call JANE @ 6735 1955.

JANE LUI JIE'EN

CEI: R1104482

Company Reg. No. 199601303W || EA Licence No. 99C4599

Duration: 1-2 yr contract
Salary: Up to $4.2K
Location: East

Job Scope:

• Oversee and manage the day-to-day operations of the Channel Operations team, ensuring the achievement of service level agreements (SLAs) and operational excellence.
• Develop and implement strategies to optimize channel efficiency, improve workflows, and meet organizational objectives.
• Monitor team performance and provide regular feedback, coaching, and mentoring to ensure professional growth and high performance to ServiceSG’s Service Transformation and Planning Team.
• Collaborate with stakeholders (E.g. public agencies) to address operational challenges, gather insights, and support cross-functional initiatives.
• Prepare and present regular reports on team performance, KPIs, and improvement opportunities to management.

Job Requirements:

• Min. degree in Business Administration, Operations Management, or a related field.
• Min. 4-5 years relevant experience in operation management with min. 2 years in a supervisory role

For interested applicants, please send your updated resume to: [email protected]
All candidates’ information will be treated with the strictest confidence
Melissa Zhang Zhiqi (Mezzo)
R2197564
Recruit Express Pte Ltd
99C4599

We're seeking a talented AI Research Scientist to drive innovation in artificial intelligence, natural language processing, and deep learning. Collaborate with top academics and industry experts to develop cutting-edge AI-enabled products and services.

Key Responsibilities:

- Lead pioneering research in NLP, deep learning, and large language models

- Develop and implement AI-driven products and services with cross-functional teams

- Collaborate with renowned academic institutions on research projects

Requirements:

- PhD in Computer Science, Statistics, Applied Mathematics, or equivalent research experience

- Proven track record of innovation and generating novel ideas

- 3+ years of experience in AI, NLP, LLM, deep learning, or related fields

- Expertise in programming languages such as C/C++, Java, Python

Nice to Have:

- Experience with retrieval-augmented generation and large language models

- Familiarity with cloud-based AI platforms and tools

Training will be provided!

The Job:

• Process customers’ requests in the Card Services Financial Payment function
• Complete all requests with accuracy and within the agreed Service Level Agreement
• Manage and resolve customers’ and business units’ feedback/complaints and queries promptly

The Requirements:

• Min GCE A Level and above with good communication and interpersonal skills
• Good team player with positive attitude
• Proficient in MS Word, Excel and Power point

Interested applicants can send their detailed resumes to [email protected] or call JANE @ 6735 1955.

JANE LUI JIE'EN

CEI: R1104482

Company Reg. No. 199601303W || EA Licence No. 99C4599

Job Scope

• Attached to Financial Compliance Department
• Review and investigate all transaction alerts generated by Transaction monitoring system
• Timely review of ad-hoc escalated review from other functional units within the AML team.
• Communicate with relevant business line and other functional units to provide AML and transaction monitoring advisory, expertise and all transaction monitoring matters
• Due Diligence and background check on suspicious cases/alerts
• Ensure timely escalation of alerts, and escalate suspicious transaction reports (STRs) appropriately
• Contribute and maintain KRI (Key Risk Indicators) for Transaction monitoring Team
• On an adhoc basis, may be involved in other FCC related work as assigned

Requirements:

• Min Diploma/Degree with banking compliance experience

Angela Teh Ling Wei (CEI No.R1104464)

Contact Number:67860100

Email Address:[email protected]

Recruit Express Pte Ltd / EA Licence No: 99C4599

We regret only shortlisted candidates will be contacted

Job Responsible:

A) Designing and develop jewelry collections

• Create detailed sketches and technical drawings of jewelry design, using both traditional methods and computer-aided design (CAD) software.
• Collaborate with craftsman to ensure the accurate and high quality production on your designs.
• Meet customer to discuss custom jewelry designs, understand their preferences and create sketches that meet their needs.

B) Sales Responsibilities

• Responsible for providing quality service to customer & developing a good relationship with customer.
• Responding to customer inquiries and managing sales appointment.
• Maintaining boutique store environment cleanness & responsible for vitrine display.

C) Digital Marketing

• Managing social media platforms, plan, and schedule social media content on a timely posting (Instagram, Facebook, Website, etc.)
• Taking product photos and product editing.

Requirements:

• Min. 2 year working experience, preferable in a jewellery field.
• Degree in Jewellery Design, Fine Arts or related field
• Proficiency in CAD software (e.g. Rhino, JewelCAD), sketching and technical drawing.
• Knowledge of jewelry production processes and materials
• Excellent knowledge of trending social media platforms and good knowledge on computer skills.
• Knowledge in product photo taking will be added advantage.
• Willing to travel

Others:

Remuneration package will be commensurate based on experience.

Attractive Basic Salary + Commission Scheme

Senior Meteorological Assistant (Operations Support)

[What the role is]

The selected candidate will process and perform quality check on meteorological data, monitor performance and support maintenance of operational systems, and disseminate timely meteorological data, forecasts, warnings and related information to local and international users with the objectives of supporting weather analysis and forecasting activities to meet the requirements of the aviation and shipping industry and general public, agencies and specific users. You will be working in a fast-paced environment that would require the ability to manage multiple priorities and stakeholders at the same time.

[What you will be working on]

The job scope will include but not limited to the following:

• Monitor the performance of various data processing and collection systems and equipment to ensure timely availability of data in support of weather monitoring and forecasting activities
• Coordinate with external vendors/agencies during equipment or system outage and perform first line trouble-shooting for prompt restoration of system.
• Collate, prepare and quality check operational aviation meteorological information
• Consolidate and analyse statistics in support of the departments’ decision making process
• Review of work processes to enhance the department’s services and increase productivity
• Plan and manage a team of technical support officers’ staff training and development
• Ensure products provided through Internet and web portals and network/communication services are timely, up-to-date and accurate
• Perform archiving of data on specialised meteorological systems and where necessary, retrieve these data in support of special investigations and enquiries
• Liaise and co-ordinate with contractors in the implementation, testing and monitoring of new systems to ensure that projects are completed within the specified timeline.
• Manage maintenance contracts, including co-ordinating, supervising of vendors, and monitoring system performance to ensure high system availability.

[What we are looking for]

The job might be for you if you possess the following:

• Diploma in engineering/information technology/systems or equivalent
• Good technical knowledge of remote sensing systems would be an added advantage
• Good knowledge of IT and in common computer software (Microsoft Office Access, Excel, Word), including some general skill in trouble-shooting of computer hardware
• Strong analytical and problem-solving abilities
• Possess leadership and vigilance
• Mature, independent and resourceful
• Organised, meticulous with attention to finer details, and able to multi task
• Self-driven and always ready to strive for improvement
• Takes initiative and carries out plans to the end
• Able to communicate in a friendly manner and enjoy working with others as a team
• Able to perform rotating shift work, including night shift and on weekends.

As part of the shortlisting process for this role, you may be required to complete a medical declaration and/or undergo further assessment.

To apply, please proceed to Careers@Gov at

https://sggovterp.wd102.myworkdayjobs.com/PublicServiceCareers/job/NEA-CHANGI-METEOROLOGICAL-STATION/Principal-Meteological-Assistant_JR-10000030493

JOB SUMMARY

Responsible for the day-to-day services of the Concierge and Bell operations. Ensuring satisfaction and comfort of all guests, and also keeping up of the desk area. The Concierge is also responsible for ensuring all Bell associates conduct their work ethically and with integrity. The Concierge should also be fully aware of and acts in accordance to the Hotel’s standards and the Brand Standards.

JOB DUTIES AND RESPONSIBILITIES

1. Supervise and control the activities of the Bellman and Doorman.

2. Maintain the cleanliness and the condition of the Marriott and Singapore’s flag and report abnormalities to FOM / AFOM / DM.

3. Perform daily Concierge and Bell Service duties which includes, but not limited to:

· Welcoming and greeting guests with a smile and positive attitude,

· Providing hotel guests with information about local attractions,

· Providing hotel guests with reservations-making at restaurants and attractions,

· Providing hotel guests with information about services and facilities of hotel,

· Assisting hotel guests with ground transportation arrangements,

· Liaising with transport vendor in case of discrepancies,

· Escort arriving and departing guests in a pleasant and respectful manner,

· Delivery of packages and luggage for internal and external guests,

· Maintains short-term and long-term luggage storage,

· Reviewing daily movement logs for abnormalities,

· Responding to internal and external e-mails and tele- enquiries using appropriate etiquette and professionalism,

· Reviewing the local events and happenings in the city and sharing internally and with guests.

4. Ensure all storage items are recorded, and tags are issued accordingly.

5. Attend daily briefing and 15 minutes training.

6. Ensure to submit monthly training calendar to FOM and to conduct daily 15 minutes training for Bell associates.

7. Maintain good and consistent co-ordination with Front Desk and At-Your-Service teams to facilitate the delivery of the guest luggage, room changes, and all ad-hoc duties.

8. Ensure function sheet displayed on notice board is updated.

9. Maintain cleanliness and order at the Concierge Counter, Bell Stand, and hotel lobby.

10. Ensure equipment used for daily operation are handled with care and all trolleys are polished nightly.

11. Understand the hotel’s safety features and procedures.

12. Ensure all bell service associates to provide service with a smile and to speak to the guests in a warm and friendly manner.

13. Maintain effective service in line with the Hotel’s Corporate Image

· Company’s Grooming Standard

· Standard Operation Procedures

· Departmental Policies

· Corporate Policies

14. Cash/Bank Handling

· Process all payment methods in accordance with Accounting procedures and
policies.

· Follow property control audit standards and cash handling procedures (e.g., blind drops).

· Count bank at end of shift, complete designated cashier reports, resolve any
discrepancies, drop off receipts, and secure bank.

· Obtain assigned bank and ensure accuracy of contracted monies, obtaining change required for expected business level, and keeping bank secure at all times.

· Transport bank to/from assigned workstation, following security procedures.

· Set up and organize cashier workstation with designated supplies, forms, and
resource materials; and maintain cleanliness of workstation at all times.

15. To ensure and follow established procedures and compliance as per LSOP guidelines.

16. Any other duties as may be assigned from time to time.

JOB REQUIREMENTS

• Minimum qualification of GCE 'N' level
• 1-2 years of relevant working experience in Hotel's Concierge / Bell Captain / Senior Bellman / Bellman. No relevant experience are welcomed too.
• Integrated-Job (i-Job) program: Rotating to various sections of Front Office such as Front Desk, Call Centre, Bell & Executive Lounge.
• Able to handle cash transactions meticulously.
• General knowledge of Singapore city.
• Great communication & interpersonal skills.
• Great teamwork.
• Able to start work within short notice period.

Key Responsibilities:

• Source candidates through various channels, including job boards
• Conduct interviews and assess candidate qualifications.
• Collaborate with hiring managers to create job descriptions and define candidate profiles.
• Maintain accurate records of candidates and recruitment metrics.
• Build and maintain relationships with candidates and hiring managers.
• Stay updated on industry trends and best practices in talent acquisition.

Qualifications:

• A-level/Diploma/Degree holder in any field
• Keen interest in Talent Aquisition HR
• 1 to 1 mentorship

TELE me at @renovatingmyhouse or WA me at https://wa.me/+6586882353 NOW!

Interested candidates, please submit your resume to [email protected]

Celine Liew

Outsourcing Team

Recruit Express Pte Ltd (EA Licence No.: 99C4599)

• Handle full sets of accounts in accordance with relevant accounting standards.
• Responsible for preparation and closing of monthly accounts and annual financial statements
• Responsible for monthly and quarterly reports
• Support monthly forecasting and annual budgeting exercise as per corporate guidelines.
• Coordinate and liaise with external and internal parties such as auditors, tax agents, legal, local tax, and government authorities where required.
• Support and ensure compliance with all finance filing requirements, tax filing requirement (such as CIT/WHT/Tax queries), audits, etc.
• Ensure timely preparation and filing of GST quarterly returns.
• Assisting Chief Financial Officer to review customer/supplier contracts.
• Assist Chief Financial Officer to handle Group Tax (e.g, Transfer pricing) etc.
• Any task assigned by Chief Financial Officer or Supervisor.

Joy Yeow Zhi Qian

(CEI Registration No:R2096261)
Recruit Express Pte Ltd (EA Licence No: 99C4599)

• Handle full sets of accounts in accordance with relevant accounting standards.
• Responsible for preparation and closing of monthly accounts and annual financial statements
• Responsible for monthly and quarterly reports
• Support monthly forecasting and annual budgeting exercise as per corporate guidelines.
• Coordinate and liaise with external and internal parties such as auditors, tax agents, legal, local tax, and government authorities where required.
• Support and ensure compliance with all finance filing requirements, tax filing requirement (such as CIT/WHT/Tax queries), audits, etc.
• Ensure timely preparation and filing of GST quarterly returns.
• Assisting Chief Financial Officer to review customer/supplier contracts.
• Assist Chief Financial Officer to handle Group Tax (e.g, Transfer pricing) etc.
• Any task assigned by Chief Financial Officer or Supervisor.

Joy Yeow Zhi Qian

(CEI Registration No:R2096261)
Recruit Express Pte Ltd (EA Licence No: 99C4599)

• Provide receptionist duties at front counter

• Prepare and dispense medications

• Assist doctors during consultation and clinical procedures (if necessary)

• Ensure accuracy of clinical data entry into computer system

• Able to apply basic patient care

• Maintain filling system, coordinate appointments and other admin duties

• Liase with various insuarnce company and make payment arrangement

• Any other task as directed by the Clinic Manager or Doctor

Email: [email protected]

Whatsapp: 96503173

Telegram: @jesswongie

Jessie Wong Yuan Si

Personnel EA License No.: R2197171

Recruit Express Pte Ltd (EA Licence No.: 99C4599)

• Assist the HOD and manager in achieving service goals, targets, and department KPIs.
• Play a vital role in ensuring the safety and effectiveness of medical equipment by developing and implementing programs that minimize disruptions to operations and guarantee equipment functionality.
• Manage maintenance agreements with vendors for the servicing and preventive maintenance of medical equipment.
• Prepare medical equipment specifications for tender, evaluate tender submissions, and provide recommendations based on technical compliance.
• Act as a trusted technical consultant to hospital staff, guiding them in defining and evaluating their medical equipment needs.
• Educate and train hospital personnel on the proper handling of medical equipment, ensuring they have the knowledge and skills for optimal use.
• Provide leadership and coordination for the medical equipment management team, overseeing tasks such as commissioning, preventive maintenance, inventory control, and decommissioning.
• Assist in the preparation of monthly reports, annual capital, and operating budgets for the department.

Interested applicants please email a copy of your resume to [email protected]

Tele @jesswongie OR WA 96503173

Jessie Wong Yuan Si

Personnel EA License No.: R2197171

Recruit Express Pte Ltd (EA Licence No.: 99C4599)

Position: Medical Social Worker (4-Month Contract)
Salary: Up to $5,500/month
Location: Jurong East, Singapore

What You’ll Be Doing:

• Conduct bio-psychosocial assessments and provide intervention strategies to support patient care in alignment with best clinical practices
• Utilize your specialized clinical skills in direct patient care
• Supervise and provide guidance to a team of Medical Social Workers, Executives, and support staff, ensuring high standards of practice delivery
• Lead and manage impactful projects aimed at improving patient outcomes and service delivery

What We Offer:

• Competitive salary of up to $5,500/month
• The chance to be part of a leading healthcare institution that values professional development
• A supportive and collaborative working environment
• Opportunity to contribute to innovative and impactful patient care projects

Requirements:

• Relevant degree in Social Work (or equivalent)

All qualified applicants, please click “ APPLY NOW”

Or you may send in your resume to:

Whatsapp: https://wa.me/+6597430026

Email : [email protected]

Kimmy Low Yi Ting (Kim) | CEI Registration Number: R23112122

Recruit Express Pte Ltd Company Reg. No. 199601303W | EA LICENCE Number: 99C4599

Scope:

• Full spectrum of human resources in employee engagement, performance management, talent management, training development and grievances handling.
• Consult with line management and provide daily HR guidance
• Analyzes trends and metrics and partnership with the Head of HR to develop solutions.
• Work closely with managers and employees to improve work relationships, build morale and increase productivity and retention

Requirements:

• Bachelor's Degree in Human Resources with minimum 4- 6 years of experiences with HR practices and employee management.
• Ability to engage with key stakeholders and with senior managers
• Strong analytical skills and critical thinking skills.

If you meet the requirements of this role, please email a detailed resume in Word document to Chloe Tan Hui Lin. Email: [email protected]

Chloe Tan Hui Lin

CEI Registration No.: R1765524

Recruit Express Pte Ltd

EA99C4599

*All information will be treated with strictest confidence. We regret that only short-listed applicants will be notified

Data Collection & Analysis

• Collect, clean, and validate data from various sources to ensure accuracy and completeness
• Analyse large datasets to identify trends, patterns and insights.Reporting & Visualization
• Create reports., dashboards and visualization to communicate findings to stakeholders.
• Present actionable insights to support decision-making processes.

Collaboration

• Work closely with cross-functional teams (eg doctors, nurses, administrators,) to understand their data needs
• Collaborate with IT and data engineering teams to improve data pipelines and infrastructure.

Email: [email protected]

Whatsapp: 96503173

Telegram: @jesswongie

Jessie Wong Yuan Si

Personnel EA License No.: R2197171

Recruit Express Pte Ltd (EA Licence No.: 99C4599)

• Responsible for food preparation and cooking to standard operating procedures;
• Ensure smooth operations and allocation of duties within the kitchen;
• Ensure that all orders are fulfilled in a timely manner and to expected standards;
• Attend to kitchen-related duties stock- checking and inventory and ordering;
• Practice and ensure good hygiene and housekeeping standards within the kitchen;
• Ensure food is stored, prepare and presented in a safe and hygiene manner;
• Uphold high standards of food quality to ensure customer satisfaction.

Requirements:

• Strong experience in Malay cuisine including all varieties of noodles and rice
• Profound knowledge of different kinds of beverages
• Deep knowledge of every aspect of Malay dishes
• Ability to manage numerous tasks, assign responsibilities and display high patience
• Able to work night shift and split shift
• Able to communicate in English and Chinese
• Able to work ot on weekends and public holiday
• Must be able to work night shift or split shift
• Must be able to work extra hours or weekend if needed

Tasks & Responsibilities:

• Prepare electrical calculations, cost estimates, and technical curves for tender submissions.
• Analyze design requirements and ensure compliance with relevant standards.
• Collaborate with clients to gather requirements and provide technical support and specifications throughout the tender lifecycle.
• Work with suppliers and contractors to obtain quotes for special accessories and equipment.
• Prepares electrical design and winding Bill of Materials (BOM) for transformers manufacturing, including schematics and layout drawings.
• Conduct feasibility studies and simulations to optimize design performance.
• Support ad-hoc work such as site surveys, technical meetings and approval drawing preparation etc.

Qualifications & Experience:

• Bachelor’s degree in Electrical and Electronic Engineering or an equivalent qualification, preferably with a major in electrical power engineering.
• Proficiency in programming languages such as C, C++, etc., is a plus.
• Knowledge of computer-aided design (CAD) software, including AutoCAD 2D/3D.
• Familiarity with transformer industry standards, such as IEC and IEEE.

Angela Teh Ling Wei (CEI No.R1104464)

Contact Number:67860100

Email Address:[email protected]

Recruit Express Pte Ltd / EA Licence No: 99C4599

We regret only shortlisted candidates will be contacted

• Excellent team player with an open mindset and a collaborative spirit.
• Demonstrates flexibility and adaptability to meet project timelines.
• Proactive and positive attitude.
• Ability to work independently with minimal supervision.

• No experience welcome to apply!
• Fun working culture with friendly coworkers
• Team work setting environment
• Meals & Uniform is provided
• Fast hiring & revert!

Requirements:

• Comfortable to do morning/afternoon/night/weekends!

Job scope:

• Greeting walk-in guests and providing customer service
• Assisting with payment and call-ins requests
• Helping out with room-services and other adhoc assigned

For candidates who do not wish to apply via the site and would still like to apply in a PnC manner, please send your resume or contact [email protected] or wa.me/82888509

EA Personnel Name: Estele Chai

EA Personnel No: R23117142

EA License No: 04C3537

Responsibilities:

• Identify and assess potential candidates

• Conduct interview and manage selection procedures

• Design job descriptions and interview questions

• Organize and attend recruitment events

• Lead discussions in quarterly and annual hiring needs by department

• Foster long-term relationships with past applicants and potential candidates

• Involve actively in Human Resource activities with regards to Hiring and Managing of potential candidates

Requirements:

• A levels

• Candidates with strong track record in sports or co-curricular activities will have an added advantage

• Candidate with great team spirit, persistency, good communication and interpersonal skills are welcome to apply

Interested candidates please send in your resume to:

[email protected]

EA Personnel: Valerie Yong Kian Fung

CEI No.: R1103704

Recruit Express Pte Ltd, EA License No.: 99C4599

Role Overview

Join our dynamic team as a Corporate Sales Executive specializing in B2B sales. You will focus on a comprehensive range of marketing services, including SEO, SEM, Paid Social (Facebook, Instagram, LinkedIn, WeChat), Content Creation, Website Development, and Government Grant Solutions. This role demands a proactive sales approach, involving cold calling and other strategic activities to drive business growth.

Location: 1 Grange Rd, Level 7 Orchard Building, Singapore 239693
Hours: Monday to Friday, 9am to 6pm
Salary: Basic + Incentives + Commission (Uncapped)
Benefits: Performance Bonus, Annual Flexi-Cash Benefits

Key Responsibilities

Prospecting and Cold Calling:

• Identify and reach out to potential clients via cold calling and lead generation.
• Educate prospects on our diverse services and solutions, emphasizing benefits and value propositions.

Appointment Setting:

• Arrange and coordinate appointments with prospects, ensuring smooth logistics.

Client Relationship Management:

• Build and maintain relationships with new clients, understanding their needs and proposing tailored solutions.
• Cross-sell and upsell additional services to meet evolving client requirements.

Market and Competitor Analysis:

• Stay updated on industry trends, market developments, and competitor activities.
• Leverage insights to identify growth opportunities.

Key Requirements

• Min. 1 year in B2B sales; cold-calling experience
• Strong negotiation and communication skills, both written and verbal.
• Proficiency in CRM software and MS Office Suite.

Responsibilities:

• Preparation and filing of corporate and property tax returns, payments, reports and maintenance of the Company’s tax database
• Monitor and ensure the timely payment of tax liabilities
• Assist in monitoring tax audits and inquiries, including preparing responses and providing necessary documentation
• Gather necessary data for tax provision and compliance purposes from finance and execution teams

Requirement:

• Minimum 2 years of relevant work experience
• Minimum Diploma in Finance/Taxation/Accounting
• Proficient in MS Office (Excel and Word)

Interested applicants can send their detailed resumes to [email protected] or call JANE @ 6735 1955.

JANE LUI JIE'EN

CEI: R1104482

Company Reg. No. 199601303W || EA Licence No. 99C4599

The Duty Manager works under the supervision of the Acting Assistant Front Office Manager to oversee the day-to-day operations of the front office including night shift if applicable, ensuring the smooth delivery of exceptional services to property's guests/customers. The Duty Manager often meets or liaises with other executives or managers of the various departments to satisfy guests/customers' requests, handle VIP arrivals, collaborate effectively on usage of function and catering space, manage security issues and any matters concerning guests’ undesirable conduct in rooms or public areas. The Duty Manager is required to have a good working knowledge of the Property Management System or other hotel reservation software to meet the challenging demands of his/her work responsibilities and may be required to assist in reception, concierge, reservations, housekeeping, budgeting matters and food and beverage operations. He/She also analyses market/industry trends and potential customers to suggest appropriate proposals to enhance branding and revenue. The Duty Manager is involved in supervising and guiding the front office team and coordinating the team’s work schedules. He/She should have the ability to work in a fast-paced environment in managing the multifarious operation concerns and expectations of guests.

Responsibilities:

You will:
• Supervises overall activities in the department.
• Supervises and delegates duties to supervisors and prepares work schedule for them.
• Develops weekly schedules, monitors team attendance and put up the leave calendar
• Supervises all sections and improvements in operation where she/he finds opportunities to develop service standard.
• Plans and organizes departmental periodical training sessions for staff of courtesy, efficiency and job knowledge (especially for new staff).
• Keeps knowledge/information of any change in resort policy and procedure and enforce them.
• Ensures good communication and cooperation between front office department and other departments.
• Performs all duties applicable to the night shift ensuring all report, system checks as well as run of the day (date system change) are performed accordingly to standards and hotel requirements.
• Controls expenses of front office department.
• Maintains a personalized service standard of the reception by constant training and motivation of the team members.
• Liaise closely with Housekeeping to ensure that optimum number of room / suites are available and all incoming guests requirements are met.
• Actively take part in Sales Activity within the hotel including referral of lead to the Sales office
• Reads all reservation correspondence prior to the guest arrival to understand the needs and wants of the guests, updates and corrects information in RMS accordingly
• Conducts daily briefings
• Blocks special room. Requests and personally checks them prior to the arrival of guests.
• Personally welcomes guests and allocates rooms and coordinates with supervisor for proper follow up.
• Makes sure that the service of the front office team is prompt and attentive at all times.

JOB SUMMARY

Responsible for the day-to-day services of the Concierge and Bell operations. Ensuring satisfaction and comfort of all guests, and also keeping up of the desk area. Always providing service with a smile.

JOB DUTIES & RESPONSIBILITIES

1. Assisting guests and patrons by opening their car doors in the absence of the Door Service Agent.

2. Maintains the cleanliness and the condition of the Marriott and Singapore’s flag and report abnormalities to Bell Captains and Front Office Managers.

3. Perform daily Concierge and Bell Service duties which includes, but not limited to:

a) Providing hotel guests with information about local attractions,

b) Providing hotel guests with reservations-making at restaurants and attractions,

c) Providing hotel guests with information about services and facilities of hotel,

d) Assisting hotel guests with ground transportation arrangements,

e) Escort arriving and departing guests in a pleasant and respectful manner,

f) Ensures extreme care and attention when handling guests’ personal items,

g) Delivery of packages and luggage for internal and external guests,

h) Maintains short-term and long-term luggage storage,

i) Maintains smooth traffic at the Hotel’s forecourt in the absence of Doorman

Ensures to utilize the Bell Service Agent Movement Log for all completed guests’ j) requests for the day

k) Greet arriving guests and provide direction and escort to the Front Desk

l) Assists departing guests for transportation arrangement or luggage storage requests,

m) Always offering further assistance for all guests

4. Maintain good and consistent co-ordination with Front Desk and Call Centre (At-Your-Service) teams to facilitate the delivery of the guest luggage, room changes, and all ad-hoc duties.

5. Attend daily briefing and 15 minutes training.

6. Performing the doorman duties as assigned by Bell Captain or Front Office Managers.

7. Ensure function sheet displayed on notice board is updated in the absence of Bell Captains.

8. Maintain cleanliness and order at the Concierge Counter, Bell Stand and hotel lobby.

9. Deliver messages, mails and parcels to the guest’s room and administration offices.

10. Ensure equipment used for daily operation are handled with care and all trolleys are polished nightly. To inform Bell Captain for requisition should operational stocks run low.

11. Understanding of hotel’s safety features and procedures.

12. Maintain close and effective communication with other departments.

13. Maintain effective service in line with the Hotel’s Corporate Image

- Company’s Grooming Standard

- Standard Operation Procedures

- Departmental Policies

- Corporate Policies

14. Cash/Bank Handling

· Process all payment methods in accordance with Accounting procedures and
policies.

· Follow property control audit standards and cash handling procedures (e.g., blind drops).

· Count bank at end of shift, complete designated cashier reports, resolve any
discrepancies, drop off receipts, and secure bank.

· Obtain assigned bank and ensure accuracy of contracted monies, obtaining change required for expected business level, and keeping bank secure at all times.

· Transport bank to/from assigned workstation, following security procedures.

· Set up and organize cashier workstation with designated supplies, forms, and
resource materials; and maintain cleanliness of workstation at all times.

15. To ensure and follow established procedures and compliance as per LSOP guidelines.

16. Any other duties as may be assigned from time to time.

JOB REQUIREMENTS

• Minimum N level qualification.
• Have at least some service industry experience.
• Great communication skills & interpersonal skills.
• General knowledge of the city.
• Willingness to learn.
• Rotating shift work, including overnight shift work.
• Able to start work within short notice period.