• Handle full sets of company accounts efficiently.
• Prepare journal entries, accruals, adjustments monthly.
• Plan weekly cashflow, manage AR collections closely.
• Maintain fixed assets, compute monthly sales commissions.
• Support AP team, assist with annual reporting.

Requirements:

• Minimum Dip/Deg in Accountancy.
• Prior accounting working experience will be an advantage.

Interested candidates please send in your resume to:

Yvonne Suan Ying Zhen

CEI No: R24122857

Email: [email protected]

EA License No: 99C4599

*All information will be treated with strictest confidence. We regret that only short-listed applicants will be notified.

Working Hours: 5.5 days office hours + Rostered on call (1 week every 2 months)

Location: Central

Job Scope:

- Assist the Radiologist/Cardiologist and other Specialists in Diagnostic Imaging procedure and invasive procedure in CVL. Also inserts brannula at radiologists instructions for contrast examinations.

- Prepare sterile trolleys and sets up equipments/ accessories for Diagnostic Imaging and CVL procedures.

- Perform Newborn Hearing Screening and ECG.

- Ensure that patients fill up the Consent Form for special examinations such as MRI, IVP, CT Scan and other invasive procedures etc

- Ensure that all special preparation for diagnostic imaging is instructed to ward staff/ patient or relatives and complied with.

- Explain the procedure of the special examination to patients and reassures patient whenever required.

- Help patients to get changed for radiography procedure.

- Ensure that all medication chart and documentation notes are filled in properly for the procedure

- Check Emergency Trolley for expiry dates of drugs and instruments.

- Conduct monthly departmental inventory check.

- Ensure that there is an adequate stocks of surgical and pharmaceutical products, dry store, kitchen store and C.S.S.D. store.

- Assist at the reception when necessary.

- Attend and contributes to departmental staff meetings.

- Participate in departmental activities such as quality assurance and performance appraisal.

- Undertake other duties and tasks as might from time to time be requested by the Manager.

Job Requirements:

- Min. Diploma/ Degree in nursing

- Valid SNB & BCLS

For interested applicants, please send your updated resume to: [email protected]
All candidates’ information will be treated with the strictest confidence
Melissa Zhang Zhiqi (Mezzo)
R2197564
Recruit Express Pte Ltd
99C4599

JD :

• Keen on running events, comfortable with coordination leading up to events (liaising with fellow staff, vendors, creation of EDM/social media) and actual event day activities
• Promote and manage staff facilities, for example, Staff Lounge, Gym and other staff recreational facilities
• Support the team in driving Employee Engagement programs, including employee engagement surveys, pulse surveys, and action and improvement plans.
• Support the team in Employee Engagement Events
• Work in close collaboration and partnership with management and line departments to achieve short-term and long-term goals and objectives
• Administer and execute HR functions and processes
• Provide administrative support
• Support in events such as staff wellness, process/work improvement review projects etc

TELE me at @yijingggggg or WA me at https://wa.me/+6598623556 NOW!
Interested candidates, please submit your resume to [email protected]

Alison Chen
Outsourcing Team
Recruit Express Pte Ltd (EA Licence No.: 99C4599)

Company Overview:

Global Tax Free Singapore is authorised by Inland Revenue Authority of Singapore (IRAS) as a Central Refund Agent (CRA) as well as s sole Central Refund Counter (CRC) operator in Singapore, thereby licensed to provide tax refund services to tourists.

Specialists in tax refund services, Global Tax Free offers:

· Tax(GST) Refund Services for tourists and merchants

· Central Refund Counter

· Marketing Services

· Market Intelligence

Join our pioneering team at the forefront of technology. We are committed to innovation, creativity, and excellence in the tech industry. Our culture fosters growth and collaboration, empowering every team member to contribute to our success.

Role Overview:

We are seeking an IT Support Engineer who is adept at managing and maintaining our technical infrastructure and also possesses a keen sense of adventure and flexibility. Your role will extend beyond the confines of our office, taking you to data centers, airport airside operations, and retail locations. You will ensure the seamless operation of our IT assets, troubleshoot complex issues, and implement robust security measures. You will also oversee network security measures, including penetration testing and network vulnerability scanning, to make sure our technical infrastructure supports all locations with appropriate compliance.

Key Responsibilities:

· Maintains, configures, and ensures the reliable operation of computer systems, peripherals, POS devices, and network servers.

· Handles the installation and upgrade of computer components, POS devices, and software.

· Addresses hardware and software errors, prioritize problems, and mitigate the impact of IT issues.

· Drafts technical specifications for planning and executing regular IT infrastructure upgrades and update patches.

· Leads efforts in desktop and helpdesk support to minimize disruptions.

· Coordinates IT audits ensuring compliance with relevant regulations and standards, and addressing any audit findings promptly.

· Visits data center, retail outlets, and the airport and provide on-site technical support, ensuring the stability and security of IT operations across all locations.

Minimum Qualifications:

· Diploma or ITE in Information Technology, Computer Science, or related fields.

· At least 2 years of hands-on experience in IT infrastructure support.

· Certifications in relevant tech areas (e.g., Cisco CCNA) will be desirable.

· Proficient in hardware, software, and networking systems.

· Exceptional troubleshooting and problem-solving skills.

· An adventurous spirit ready for the demands of fieldwork across diverse locations.

· Good to have hands-on/technical knowledge of:

Network technologies, like Fortinet, Cisco switches, routers. LAN/WAN, subnets, firewalls, VLAN's, and VPN.

· Proficiency in Korean is a plus

Why Join Us?

· Dynamic and innovative workplace culture.

· Opportunities for growth and learning.

· Corporate direction with continuous growth and vision.

We are on the lookout for dynamic individuals passionate about technology and ready to go the extra mile. If you thrive in a fast-paced environment and are eager to make a significant impact, we would love to hear from you.

Job Description:

• Perform visual and NDT inspections, as well as manual/mechanical/chemical cleaning.
• Meet specific near vision and color perception standards.
• Interpret results, generate reports, and follow Standard
• Operating Procedures and Engine Manuals for high-quality work.
• Assist in managing daily production tasks.

Other Information

• NAS410 Certification in the Aerospace sector preferred.
• NAS410 Certification in PT, UT, MT, RT, and ET.
• Minimum 2 years of NDT Level II experience

**We regret to inform that only shortlisted candidates would be notified

Interested applicants may send their resume to [email protected] or click APPLY NOW

Talentvis Singapore Pte Ltd | EA License No: 04C3537
EA Personnel Name: Ong Hui Shan(Gwen) | EA Personnel No: R1767800

Responsibilities

• Administer policies and schemes

• Manage data/photo, card production schedule and resource management

• Prepare regular reports

• Perform end-to-end reviews and streamline operational processes

• Liaise with internal and external parties

• Identify opportunities for operational efficiency

• Any ad-hoc additional duties as instructed if required

Requirements:

• Minimum Higher Nitec/Diploma with administrative experiences

• Proficient in Microsoft Office (Word and Excel)

• A team player, good interpersonal and communications skills

• Flexible and able to multi-task

If you meet the requirements of this role, please email a detailed resume in Word document to Chloe Tan Hui Lin. Email: [email protected]

Chloe Tan Hui Lin

CEI Registration No.: R1765524

Recruit Express Pte Ltd

EA99C4599

*All information will be treated with strictest confidence. We regret that only short-listed applicants will be notified

Roles & Responsibilities

• Work independently to produce good quality diagnostic images in various modalities including General Ultrasounds, Breast Ultrasounds, Vascular Ultrasounds
• Assist the Radiologist & Radiographers within scope of qualification & knowledge
• Be a valued team-player in a team-based healthcare team providing care to the patient

Requirements

• Degree or at least Diploma in Radiography or Medical Imaging Science from a recognised institution registed with the Allied Health Professions Council and holds a valid R1 license and/or AHPC Certified

Please feel free to drop us an email to:

[email protected]

• Enhance digital purchase journeys with stakeholders
• Support UAT, document results for projects
• Influence strategy to boost online conversions
• Define requirements, manage agile product backlogs
• Monitor sales, optimize conversion performance plans

Requirements:

• Minimum Degree holder with 2 years of relevant working experience.

Interested candidates please send in your resume to:

Yvonne Suan Ying Zhen

CEI No: R24122857

Email: [email protected]

EA License No: 99C4599

*All information will be treated with strictest confidence. We regret that only short-listed applicants will be notified.

• Lead month-end financial reporting for Asia.
• Ensure timely, accurate monthly close processes.
• Track Opex, Capex spend, and headcount movements.
• Generate reports to inform regional management.
• Manage cost allocation across countries and entities.

Requirements:

• Minimum Degree holder in Banking/Business with at least 2-5 years of relevant working experience.

Interested candidates please send in your resume to:

Yvonne Suan Ying Zhen

CEI No: R24122857

Email: [email protected]

EA License No: 99C4599

*All information will be treated with strictest confidence. We regret that only short-listed applicants will be notified.

Responsibilities:

• Perform venepuncture for the collection of blood specimens for dispatch

• Sorts and records all blood specimens collected, and ensure that they are correctly labelled

• Other ad-hoc duties as and when required

Requirements:

• Phlebotomy certificate

• SNB

All qualified applicants, please click “ APPLY NOW”

Kimmy Low Yi Ting (Kim) | CEI Registration Number: R23112122

Recruit Express Pte Ltd Company Reg. No. 199601303W | EA LICENCE Number: 99C4599

Job Descriptions:

• Assisting with daily living activities such as eating, showering and using the toilet
• Taking the patient’s vital signs such as blood pressure and temperature

Requirements:

• Prior HCA experience / HMI Certified
• EN/SN ok with HCA Duties and pay
• Nursing Intern also can!

All qualified applicants, please click “ APPLY NOW”

Or you may send in your resume to:

Whatsapp: https://wa.me/+6597430026

Email : [email protected]

Kimmy Low Yi Ting (Kim) | CEI Registration Number: R23112122

Recruit Express Pte Ltd Company Reg. No. 199601303W | EA LICENCE Number: 99C4599

Job Description

• Handle high volumes of inbound and outbound calls
• Identify customer needs and provide solutions
• Offer information on products, services, and policies
• Update customer records and interactions in the CRM system
• Resolve complaints and escalate complex issues as needed
• Follow up with customers to ensure satisfaction
• Maintain professionalism and empathy in all interactions
• Meet performance metrics and participate in training sessions

Requirement:

• No education requirement
• Prior Customer Service / Call Centre exp

All qualified applicants, please click “ APPLY NOW”

Kimmy Low Yi Ting (Kim) | CEI Registration Number: R23112122

Recruit Express Pte Ltd Company Reg. No. 199601303W | EA LICENCE Number: 99C4599

Roles & Responsibilities

Technical

• Responsible for the maintenance and upkeep of his assigned vessels at all times.
• Able to provide analysis of the nature and causes of serious breakdowns and damage
• Ensure that vessels under his management complies with statutory, class and other third-party requirements
• Possesses a strong understanding of the technical knowledge of ships and keeps abreast of industry standards and regulations In charge of budget Compliance, which is to ensure maintenance and repair in accordance with company standards and within approved budget
• Ensure coordination of activities with the operations department to ensure that ship support is achieved in the most efficient and cost-effective manner
• Overseas and allocate resources to support operations efficiently
• Expected to carry out regular ship visits as per the company requirement and update vessel status consistently

Crew Management

• Brief crew on organizational policies, documentation and procedures.
• In charge of the appraisals of crew members, together with the
• Operation team Responsible for the compliance for crew manning and
• Other administration purposes Ensure welfare of the crew
• Be the contact point between the crews/vessels and the management

Elsa Fontanne (CEI No. R24124496)

Recruitment Consultant

Contact Number: 67860100

Email Address: [email protected]

Recruit Express Pte Ltd / EA Licence No: 99C4599

We regret only shortlisted candidates will be contacted

You are likely to possess a Certificate or Diploma in Early Childhood Care & Education. Fresh graduate holder from Diploma / Degree in Early Childhood Care & Education (Teaching) from Singapore's Polytechnic are highly welcomed to apply. Fresh graduate holder from ITE are also highly encouraged to apply.

Job Responsibilities

• Create a secure and quality learning environment for children through fostering trusting and respectful relationships with them.
• Support the holistic development of children through implementing a developmentally and culturally appropriate curriculum.
• Build partnerships with parents and families, and actively engages in centre initiatives to support its collaborative efforts with the community.
• Engage in continuous learning and reflective practice. He/she works closely with colleagues and contributes to a culture of collaboration and collegiality.

Job Requirements

• Possess Certificate or Diploma in Early Childhood Care & Education
• Willingness to acquire knowledge of inquiry based learning.
• Exceptional interpersonal skills with sound working knowledge of Ms Office.
• Excellent written and verbal communication skills.
• Passionate and dedication towards children's learning.

Working Location: Islandwide

We offer a competitive remuneration package plus benefits to the right candidate. Successful candidates will have opportunity for course sponsorship for further upgrading. Suitably qualified applicants are invited to send your updated resume in MS Word/PDF to us via APPLY button.

Please include cover application letter and detailed CV with current and expected salary, and copies of qualifications and testimonials. On appointment original copies must be provided for verification.

• Oversees all marketing communications efforts for new cars and bikes including ongoing tactical communications
• In line with the communication efforts, evaluate and plan media channels to ensure maximum reach and minimal cost for all campaigns.
• Magazines, Out-of-Home Billboards, new media such as digital and mobile advertising platforms, and below-the-line channels such as mail drops, partnerships database mining and eDMs.
• All events conceptualisation, planning, budgeting and execution for new car launches (launch of new models or facelifted models)
• Other adhoc duties as assigned

Joy Yeow Zhi Qian

(CEI Registration No:R2096261)

Recruit Express Pte Ltd (EA Licence No: 99C4599)

Key Responsibilities

• Data entry
• Scanning, filing, photocopying and sorting of document
• Keying invoices into Excel
• Other ad hoc duties assigned

Minimun Qualification

• N/O-level / Nitec/ Diploma Holder
• No experience needed, training provided

TELE me at @renovatingmyhouse or WA me at https://wa.me/+6586882353 NOW!

Interested candidates, please submit your resume to [email protected]

Celine Liew

Outsourcing Team

Recruit Express Pte Ltd (EA Licence No.: 99C4599)

JOB SCOPE:

• Sample preparation for analysis of water and solid samples
• Analysis of water samples using manual titration and colorimetric methods as well as instruments such as TOC, flow injection analyser, UV-spectrometer, and titrator etc.
• Helping to maintain ISO17025 system

Qualifications:

• Diploma holders in chemical process or related fields
• NITEC in Chemical Process with 2-3 years experience in a laboratory
• Good communication skills
• A good team player

TELE me at @yijingggggg or WA me at https://wa.me/+6598623556 NOW!
Interested candidates, please submit your resume to [email protected]

Alison Chen
Outsourcing Team
Recruit Express Pte Ltd (EA Licence No.: 99C4599)

Job Title: HR Manager

Key Responsibilities:

Recruitment and Staffing:

• Develop and implement recruitment strategies to attract qualified candidates.
• Oversee the recruitment process, including job postings, resume screening, interviewing, and selection.
• Manage onboarding and orientation processes for new hires.

Employee Relations:

• Foster a positive work environment through effective employee relations programs.
• Address and resolve employee concerns, grievances, and disciplinary issues in a fair and timely manner.
• Conduct investigations and provide recommendations for resolution.

Performance Management:

• Develop and implement performance appraisal systems and processes.
• Provide guidance and support to managers on performance management and improvement plans.
• Ensure timely and constructive feedback to employees.

Training and Development:

• Identify training needs and develop training programs to enhance employee skills and performance.
• Coordinate and deliver training sessions, workshops, and development initiatives.
• Monitor and evaluate the effectiveness of training programs.

Compensation and Benefits:

• Administer and manage employee compensation and benefits programs.
• Ensure compliance with legal requirements and company policies.
• Conduct market research to maintain competitive compensation packages.

HR Policies and Compliance:

• Develop, implement, and maintain HR policies and procedures.
• Ensure compliance with labor laws, regulations, and company policies.
• Stay updated on HR trends and best practices.

Key Competencies:

• Leadership and team management.
• Strategic thinking and planning.
• Conflict resolution and mediation.
• Adaptability and flexibility.
• Attention to detail and accuracy.

Responsibilities:

· Provides a positive customer experience with fair, friendly, and courteous service

· Promote our room package

· Familiar with POS system

· Assists in phone and online booking and WhatsApp reservations;

· Handle walk-in customers enquires and complaints

· Karaoke room allocation and arrangement

· Register all check-in customers

· Ensure all cash amounts are accurate at the beginning and at the end of every work shift

· Maintain a safe and clean environment

· Ability to work unsupervised and produce quality work

· Communicate effectively with team members and management

· Ensure a neat and tidy appearance

· All other ad-hoc duties assigned by superior

Requirements:

· Preferably 2-year working experience in Restaurant Service/Retail or equivalent

· Able to communicate in both English and Mandarin

· Proactive and good communication skills

· Service-oriented

· Team player

· Able to work shifts

· Able to work on weekends and PH

· Willing to learn new software systems required for work

· Knowledgeable in Point of Sales (POS) is an advantage

· Good in oral and written communication

Key Responsibilities

• Data entry
• Scanning, filing, photocopying and sorting of document
• Keying invoices into Excel
• Other ad hoc duties assigned

Minimun Qualification

• Diploma/Degree Holder

TELE me at @renovatingmyhouse or WA me at https://wa.me/+6586882353 NOW!

Interested candidates, please submit your resume to [email protected]

Celine Liew

Outsourcing Team

Recruit Express Pte Ltd (EA Licence No.: 99C4599)

As a Sales Promoter, you will be responsible for providing exceptional customer service and expert beauty advice to our clients. You will represent our brand, products and services with professionalism and enthusiasm, helping customers look and feel their best.

If you have a curious mind, a thirst to go further and the drive to boldly take on new challenges, join us!

LOCATION

We have 6 outlets which are located at NEX Serangoon, Toa Payoh, Wheelock Place Orchard, Jewel Changi Airport, Orchard Plaza, & The Centrepoint.

WORKING HOURS

• Morning Shift - 10:00 AM - 6:00 PM
• Afternoon/Mid Shift - 12:00 - 8:00PM
• Night/Closing Shift - 2:00PM - 10:00PM / 1:00PM - 9:00PM

Salary Range: Earn a monthly average of up to S$10,000 and more (Uncapped Earnings)

JOB HIGHLIGHTS

• 5 or 6 days work per week; 8-hour work per day
• High Basic + High Commission Scheme
• Staff Purchase Discount of up to S$2,000
• Quarterly and Yearly Bonus + Dressing/Clothing Allowance
• Overseas Trip + Company Fun Night + Team Bonding
• Performance based incentives
• Fun, Dynamic and great company culture
• Opportunity for career advancement
• Work location near MRT

JOB RESPONSIBILITIES

• Provide personalized beauty consultations to clients, understanding their needs and preferences.
• Recommend and demonstrate skincare and products to customers.
• Offer expert advice on skincare routines, application techniques, and beauty products.
• Perform mini facials and hand demo, disseminate product samples, brochures, flyers etc. and assist customers in finding the suitable product they are looking for
• Engage with customers discovering their wants and needs and build productive trust relationships
• Achieve the monthly targets and “Go the extra mile” to drive sales
• Maintain a clean and organized outlet, ensuring products are well-stocked.
• Continuously seek to improve the product knowledge, and act as an expert for the customer
• Conduct brand/product training to peers when required
• Support overall day-to-day retail operations and housekeeping of the store.

JOB REQUIREMENTS

• Proven experience in a customer-facing role, preferably in the beauty industry.
• Excellent communication and interpersonal skills.
• Strong knowledge of skincare and cosmetics products.
• Sales-oriented with a passion for beauty.
• Makeup artistry or skincare certification is a plus.
• Flexibility to work evenings, weekends, and holidays.
• Familiarity with POS (Point of Sale) systems.
• Fast-paced and collaborative working style

Job Description:

• Oversee post-sales activities Cybersecurity products.
• Participate in project implementations
• Provide on-site implementation services, including testing, deployment, and documentation.
• Offer technical support to ensure customer satisfaction.
• Analyze and address customer queries by troubleshooting and consulting existing knowledgebase articles and known issues.
• Be available for 24x7 maintenance support calls on a routine standby basis.
• Any other ad hoc duties as assigned by supervisor.

Requirements:

• Bachelor’s Degree or Diploma in Cyber Security, Computer Science, Computer Engineering, or a related field.
• 1-3 years of relevant experience in IT, particularly in network support and administration.
• Knowledge and experience in networking, including routing and switching technologies.
• Capable of working independently as well as part of a team.
• Willing to work diligently and eager to learn about new technologies.
• Strong analytical and troubleshooting abilities.

Interested applicants, please email your resume to Andre Chua Jing Ming

Email: [email protected]

CEI Reg No: R1989053

EA Licence No: 99C4599

Recruit Express Pte Ltd

As Infrastructure Engineer you will be required to implement and support monitoring, automation and batch scheduling tools

What will you do?

1. Understand Operation business needs and translate into technical requirement

2. To implement monitoring, automation and batch scheduling tools

3. To support post implementation tasks including patching and upgrades.

4. To recommend best practices to meet project requirements

5. Assist in POC/POV, product evaluation and tech refresh activities

As part of Level 3 Development team the enhanced functionality a scrum team you will:

• Design, develop and implement features, enhancements, Webservices, Microservices, tools and utilities in a client facing environment on a platform that is highly scalable and resilient on the N-tier architecture in Agile development life cycle.
• Acquire comprehensive knowledge of the Visa Dispute business domain, contribute to requirement analysis, evaluate various coding alternatives, and participate in scoping and sizing activities.
• Perform third and fourth level support in production and client certification environment with root cause analysis including identifying, developing, and providing solutions for production issues.
• Analyze and identify the root cause of performance issues and propose changes to designs and new enhancements for resiliency and scalability.
• Engage in effective communication and collaboration with team members, including vendor partner teams
• Participate in technological proof-of-concepts, embrace new technologies and frameworks and in code review processes to ensure quality and consistency
• Produce and maintain technical documentation to support development and operational initiatives
• Collaborate with Product Owners, Architects, SME's, DevOps, Security, Business, Performance, Automation, and Operations teams to ensure alignment across initiatives.
• Strive for excellence and innovation in service delivery, seize opportunities and consistently think and act ahead of the curve to drive success

Visa’s Technology Organization is a community of problem solvers and innovators reshaping the future of commerce. We operate the world’s most sophisticated processing networks capable of handling more than 65k secure transactions a second across 80M merchants, 15k Financial Institutions, and billions of everyday people.   While working with us you’ll get to work on complex distributed systems and solve massive scale problems centered on new payment flows, business and data solutions, cyber security, and B2C platforms.     

The Opportunity: 

We are looking for Versatile, curious, and energetic Software Engineers who embrace solving complex challenges on a global scale.  As a Visa Software Engineer, you will be an integral part of a multi-functional development team inventing, designing, building, and testing software products that reach a truly global customer base. While building components of powerful payment technology, you will get to see your efforts shaping the digital future of monetary transactions.   

The Work itself: 

• Design code and systems that touch 40% of the world population while influencing Visa’s internal standards for scalability, security, and reusability 

• Collaborate multi-functionally to create design artifacts and develop best-in-class software solutions for multiple Visa technical offerings 

• Actively contribute to product quality improvements, valuable service technology, and new business flows in diverse agile squads 

• Develop robust and scalable products intended for a myriad of customers including end-user merchants, b2b, and business to government solutions. 

• Leverage innovative technologies to build the next generation of Payment Services, Transaction Platforms, Real-Time Payments, and Buy Now Pay Later Technology 

• Opportunities to make a difference on a global or local scale through mentorship and continued learning opportunities 

Essential Functions:

• Works with product owners to gather and refine requirements for one product, adding and taking into account existing tools and solutions across departments.

• Develops and designs moderately advanced architect solutions that are robust and scalable, considering integrations with other solutions across the internal technical ecosystem.

• Provides domain expertise on the development of user documentation of solutions and implements standard processes in user documentation.

• Plays a significant role in the development and delivery of new features within a product from end-to-end.

The Skills You Bring:

• Energy and Experience: A growth mindset that is curious and passionate about technologies and enjoys challenging projects on a global scale

• Challenge the Status Quo: Comfort in pushing the boundaries, ‘hacking’ beyond traditional solutions

• Language Expertise: Expertise in one or more general development languages (e.g., Java, C#, C++)

• Builder: Experience building and deploying modern services and web applications with quality and scalability

• Learner: Constant drive to learn new technologies such as Angular, React, Kubernetes, Docker, etc.

• Partnership: Experience collaborating with Product, Test, Dev-ops, and Agile/Scrum teams

**We do not expect that any single candidate would fulfill all of these characteristics. For instance, we have exciting team members who are really focused on building scalable systems but didn’t work with payments technology or web applications before joining Visa.

This is a hybrid position. Hybrid employees can alternate time between both remote and office. Employees in hybrid roles are expected to work from the office 2-3 set days a week (determined by leadership/site), with a general guidepost of being in the office 50% or more of the time based on business needs.

We’re searching for a Senior Network & Security Engineer (L3 Support) to be part of our diverse team of talent here at NCS!

Overview

As a Network and Security Engineer (Level 3 Support), you will be responsible for providing advanced and in depth technical support and troubleshooting for network and security issues. You are required to have a very strong understanding of network infrastructure, security protocols, and the ability to work in a 24x7 environment.
 

What will you do?

• SME for Network and Security: Provide escalation support for Network (Cisco, Aruba, Alcatel, F5) and Security Products (Check Point, Palo Alto and Fortinet)
• Troubleshoot and Resolve Issues: Provide advanced to in-depth troubleshooting for network and security incidents, including routers, switches, firewalls, VPNs, and other network devices.
• Incident Response: Respond and resolve network and security incidents in a timely manner, ensuring minimal downtime and impact on operations and strict adherence to committed SLA. First responder to Priority 1 incidents and resolved incidents within OneCare contractual SLA
• Documentation: Maintain detailed documentation of network configurations, changes, and incidents. Create and update technical documentation and standard operating procedures.
• Collaboration: Work closely with Level 2 and Level 1 support teams, remote and field support network/security engineers to resolve complex issues and improve network performance.
• On-call Support: Provide 24x7 on-call support on a rotating basis, ensuring availability to address critical issues as they arise

 The ideal candidate should possess:

• Diploma / Degree in Computer Science / Computer Engineering / Information Technology related field, or IT equivalent
• Preferably 5 or more years of working experience with focus on network and security support roles
• In depth knowledge of network protocols (TCP/IP, DNS, DHCP), network devices (routers, switches, firewalls), and security technologies (VPN and IDS/IPS)
• Deep understanding of packet capture analysis and network physical and logical topologies
• Strong verbal and written communication skills, with the ability to explain technical concepts to non-technical users.
• Ability to express oneself to stakeholders
• Willingness to work in a 24x7 environment, including nights, weekends, and holidays as needed