Come onboard as a Manager, Social Media and play your part in shaping the Marketplace Experience for Singapore.

Summary

Develop and lead the social media strategy to support marketplace experience objectives, enhance customer engagement, and ensure consistent communication aligned with the brand’s voice and service guidelines.

Key Responsibilities:

Strategy & Alignment

• Develop and implement a cohesive social media strategy to enhance customer, vendor, and rider experiences
• Align social media goals with service initiatives to maintain consistency in communication and messaging across all channels

Customer Engagement

• Manage social media interactions by responding to inquiries (where needed), resolving complaints, and fostering positive relationships through meaningful conversations
• Oversee online communities to encourage engagement and maintain a positive brand sentiment
• Work closely and manage performance metrics for the regional customer service team to ensure they are always equipped with adequate knowledge and resources to resolve any concerns that may arise

Monitoring & Insights

• Monitor social media channels for feedback, ensuring prompt responses to issues and queries
• Track and analyze customer sentiment, comments, and feedback to provide actionable insights for improving products, services, and experiences

Crisis Management

• Act as the first point of contact for social media crises or escalations, ensuring timely and effective resolution
• Collaborate with the service teams to handle sensitive or negative interactions appropriately

Collaboration & Integration

• Partner with marketplace experience leadership to refine strategies that enhance customer, vendor, and rider journeys across social platforms
• Integrate social media activities into broader marketplace experience improvement plans for seamless execution

Performance & Reporting

• Analyze social media interactions to identify key touchpoints and create a seamless journey for stakeholders
• Report on key experience metrics and recommend improvements based on social media trends and data insights

• Establish client’s requirements and undertake feasibility studies 
• Attend onsite and consultants’ meetings and liaise with clients, architects and associate consultants in the administration of projects 
• Interpret engineering drawings and specifications to calculate project costs 
• Prepare various main building contracts, piling contracts and nominated sub-contracts for tender and contract formalization 
• Measure and take off quantities for architectural and structural work elements 
• Administer pre and post contract and consultancy work 
• Assess variation orders, prepare interim valuations, cost plans and budget studies 
• Compile contract documents for execution 
• Understand and adhere to the statutory building regulations 
• Undertake cost analysis for repair and maintenance of project work 
• Allocate work to subcontractors 
• Analyze outcomes and write detailed progress reports 
• Maintain awareness of different building contracts in current use 
• Valuing completed work and arrange payments 
• Provide advice on contractual claims 

We’re looking for a Manager, Strategic Account Management to join our growing team. The Manager, Strategic Account Management will drive growth for our high-value partner portfolio through close business relationships, value-creation, and operational and marketing excellence. Reporting to the Lead, Strategic Account Management, ideal candidates should possess quick learning abilities, experience in data-informed business planning, a high degree of comfort with proprietary software systems and a very keen eye for details. Experience and knowledge of F&B operations is a plus.

Relationship Management

• Embody the philosophy that strong business partnerships are forged through strong interpersonal relationships
• Represent foodpanda as an ambassador for our strategic partners, possessing holistic knowledge of the entire delivery business
• Build yearly business plans incorporating the growth strategies of both foodpanda and our partners
• Conduct data analysis, reporting, operational and invoicing resolutions
• Understand the issues faced by our strategic partners and execute scalable solutions
• Clearly communicate monthly/quarterly initiatives
• Ensure timely and successful delivery of foodpanda’s solutions in line with the partner’s needs and objectives

Sales & Marketing

• Educate partners on the foodpanda marketing suite to grow on the foodpanda platform
• Exponentially grow the commercial revenue of your partner portfolio through the selling of platform growth tools
• Work with foodpanda’s Commercial and Marketing teams to implement and scale marketing campaigns

Operations

• Work with foodpanda’s Commercial and Operations teams to analyse partner operational metrics and pre-empt problem areas
• Utilize data to identify opportunities for growth through operational best practices

Inter-departmental Projects

• As part of a fast-growing and highly agile industry, expect to be given opportunities to participate in the execution of high-impact projects in support of the larger foodpanda business

Key Activities

Able to interpret GAD, P&ID, fabrication drawing, Wiring diagram and bill of material.

Main knowledge and experience in running pipe and fitting, fabricating, and assembling components.

Operating metalworking machinery such as sawing, drilling, grinding and simple milling.

Knowledge Assembly & testing also hydrotesting and air leak testing.

Experience and Knowledge in TIG welding.

Candidate may also be assigned to support customer site work related system servicing as requires.

Willing to learn and take on other manufacturing skill set.

Perform daily 5S, Kaizen, QHSE requirement and any other duties assigned.

Key Responsibilities

•Primary role, complete fitting work in the given schedule plan as per engineering drawings, industrial standard and customer requirements.

•Secondary role, assembly & test on skid work in the given schedule plan as per engineering drawings, industrial standard and customer requirements.

•No safety incident and continues process improvement

Key Activities 

Able to interpret GAD, fabrication drawing, Weld map.

Main knowledge and experience in TIG weld on stainless steel 304/316 & Carbon steel.

Basic understanding on operating metalworking machinery such as sawing, drilling, grinding and simple milling.

Perform daily 5S, Kaizen, QHSE requirement and any other duties assigned.

Key Accountabilities

•Primary role, in welding work in the given schedule plan as per engineering drawings, industrial standard, customer requirements and weld map.

•Secondary role, work on assembly & testing work in the given schedule plan as per engineering drawings, industrial standard and customer requirements.

•No safety incident and continues process improvement

NCS is a leading technology services firm that operates across the Asia Pacific region in over 20 cities, providing consulting, digital services, technology solutions, and more. We believe in harnessing the power of technology to achieve extraordinary things, creating lasting value and impact for our communities, partners, and people. Our diverse workforce of 13,000 has delivered large-scale, mission-critical, and multi-platform projects for governments and enterprises in Singapore and the APAC region.

We’re searching for a SAP PM/MM Consultant to be part of our diverse team of talent here at NCS!

What will you do?

• Building effective working relationships with the business; understanding their issues, concerns, and priorities.
• Take the lead role in assisting with the business case, planning and monitoring,
• Translating and simplifying requirements. Identifying areas that may require systems solutions.
• Analyzing change in light of current business processes, assessing impact on other SAP modules.
• Leading and/or participating in the business process analysis, testing, system cutover, documentation, and training of system functionality.
• Design and document the specification for program development and ensure the developed program meet the user requirements.
• Plan, identify, define and conduct System Integration Test and User Acceptance Test to ensure the proposed solution fulfil the business requirements.
• Collate information required for the authorization setup.
• Partnering with other functional and technical consultants to ensure a fully integrated enterprise system to meet the business needs within the stipulated timeframe and ensuring quality delivery.
• Responsible to ensure the proposed solution is aligned with the overall architecture design.
• Responsible to conform and comply with the program standards, processes and SAP specific technical standards defined for the project.

Rapsodo is a Sports Technology company with offices in the USA, Singapore, Turkey & Japan. We develop sports analytics products that are data-driven, portable and easy-to-use to empower athletes at all skill levels to analyse and improve their performance. From Major League Baseball star pitchers to Golf tour players, athletes use Rapsodo technology to up their game across the world. Trusted by coaches and players from youths to professionals, Rapsodo provides real-time insights for all-time performance. 

We are innovative, focused, and rapidly growing. We are continuously looking for team players who will stop at nothing to deliver state-of-the-art solutions as part of Team Rapsodo. 

Key Responsibilities: 

• Work with an engineering team on a range of sports product research, design and development 

• Assist in developing and maintaining Python console and GUI applications for 3D rendering tools 

• Assist to develop tools, test cases and programs to automate process during various stages of product life cycle. 

• Develop automated synthetic data generation pipeline using Blender and Python for training of deep learning model 

• Help conduct in-office and field experiments to evaluate performance of algorithm in real-life settings. 

• Work with Senior Engineers to explore better image processing algorithms to solve problems. 

•  Perform data analytics. 

• Build pipelines for automated data analytics. 

Skills & Requirements: 

• Pursuing Bachelors in Computer Science, Software Engineering, or related fields. 

• Good communication and organizational skills. 

• Critical thinking skills with a detail-oriented mindset. 

• Insight into the quality issues in the product life cycle is a plus 

• A pro-active, organized & meticulous person who is able to work independently in a fast-paced environment. 

• Strong aptitude to learn and contribute. 

• Understanding of QA, with knowledge in designing and executing tests, and reproducing bugs, a plus. 

• Programming skills and experience in Python. 

• Experience in software and product testing. 

Description

Supermom, a fast-growing AI data powerhouse, has a mission to enable parents and families to live better and smarter in Southeast Asia. Boasting one of the largest family communities in Singapore and expanding fast in Indonesia and Malaysia, as well as other SEA countries, we are now looking for a Associate Director, Revenue Performance to be part of this exciting growth story.

Responsibilities

• Strategise and create multi-channel marketing plans to deliver on lead generation campaigns for various client accounts. Channels include farming and email/Whatsapp marketing to existing bases, paid advertising community marketing, events and partnerships, telesales, offline promoters, etc.
• Brief, project, manage, and oversee the quality of work from a team of performance specialists, CRM specialists, data processing specialists, copywriters and designers, to deliver on campaigns. If needed, source for suppliers/freelancers and onboard them.
• Forecast budget/CPL and timelines for campaigns.
• Constantly monitor performance across multiple campaigns, and be agile in moving resources across campaigns or changing creatives/channels as needed, understanding drop-out points throughout the journey and troubleshoot accordingly, ultimately ensuring all deliverables are submitted on time and spend is within budget.
• Drive more sophistication in source attribution and performance measurement.
• Understand our target audiences’ behaviours, as well as analyse and segment our existing base, to improve new user acquisition and cross-sell.
• Continually find ways to optimise campaigns and maximise margins.
• Build long-term strategies for user acquisition while managing short-term fulfilment.
• Interact directly with clients for day-to-day operations, building positive relationships with them to facilitate renewal or other business opportunities.
• Responsible for timely billing of clients.
• Be the subject matter expert for omnichannel lead generation campaigns, advising on best practice, feasibility, pricing/CPL, as well as timeline and budget needed for new campaigns/clients.
• Optimize work flows between revenue performance.

• Minimum 6-8 years’ experience in user acquisition marketing, either with B2C brands or with agencies
• Minimum 2 years’ experience in people management
• Proven experience in managing successful B2C demand generation programmes
• Hands-on experience in CRM/lifecycle marketing and/or performance marketing is a big plus
• Working knowledge of Hubspot and GA4
• Excellent time management and project management; able to multitask and handle multiple campaigns at the same time
• Agile when solving a range of implementation or operational issues
• Good interpersonal skills to deal with different types of clients, internal colleagues and stakeholders
• Meticulous and detail-oriented
• Proficient in written and spoken English

Job Summary:

We are seeking a highly skilled and detail-oriented Accountant to join our finance team. The successful candidate will be responsible for preparing and examining financial records, ensuring accuracy and compliance with regulatory requirements. The ideal candidate will have excellent analytical skills, be proficient in accounting software, and possess a strong understanding of accounting principles and practices.

Key Responsibilities:

- Handle General Ledger and post the relevant entries into accounting software

- Manage month-end closing and ensure the month is closed on time

- Prepare and review financial statements, including balance sheets, income statements, and cash flow statements

- Conduct account reconciliations and resolve discrepancies

- Prepare balance sheets schedules and ensure they reconcile with the balance sheet

- Ensure compliance with accounting standards, regulatory requirements, and company policies

- Perform financial analysis and reports as required

- Develop and implement accounting processes and procedures

- Collaborate with external auditors, tax agents and corporate secretary, and internal stakeholders

- Maintain accurate and organized financial records

- Provide financial insights and support to management

- Bachelor's degree in Accounting or Professional certification (CPA, CMA, etc.)

- At least 2 years of experience in accounting

- At least 2 year of experience with financial planning and analysis

- Proficiency in accounting software (Xero), ERP, CRM is preferred

- Consolidation experience is a bonus

- Experienced in monitoring cash flow, manage working capital, and optimize financial performance

- Strong analytical, problem-solving, and communication skills

- Attention to detail and organizational skills

- Ability to meet deadlines and work under pressure

We are looking for a dynamic Country Manager who is strongly aligned with the mission to redefine investing and empower people to build long-term wealth. You are passionate about the service delivered to our clients on and off-APP. This is a role for a visionary leader who knows how to craft strategies that inspire—not just on paper, but in action—energising teams to deliver results that matter.

You care about building businesses, elevating people, and turning ambitious goals into reality. For someone preparing for a future C-suite role, this is your chance to own Singapore’s growth story while honing the leadership skills that will shape your career. You’re not just about personal success—you’re about bringing people along for the journey, building a legacy of shared achievement.

Key Responsibilities

• Develop and implement the business growth strategy for Singapore.
• Collaborate with Marketing and Product to achieve AUM growth, customer acquisition, and retention goals.
• Oversee day-to-day operationalisation of quarterly and yearly plans with direct reports and teams you collaborate with.
• Identify and act on new business opportunities, including partnerships and product innovations, to enhance our competitive position.
• Own the CSAT and NPS scores for Singapore and work on continuous improvement.
• Drive initiatives to differentiate the customer experience and expand market share.
• Represent the brand and our house investment view at any external engagement.
• Build, lead, and develop high-performing teams.
• Foster a culture of accountability, collaboration, and innovation.

• 12+ years of professional experience of which at least 3 years managing teams and growth/PnL responsibilities.

• Experience in Start-ups/Scale-ups, Marketing/Business Development or Management Consulting. Understanding of the Singapore Fintech industry is a must. 
• Demonstrated track record of delivering growth in digital & tech-led environments.
• Able to lead through influence in a cross-functional international environment.
• Strong interpersonal and analytical skills.
• Passion for Investing is a must.

Employee financial and physical well-being

• Compensation package: You will receive a competitive total compensation package that includes employee stock options if you are a full-time employee.
• Management fee discount: You will receive an employee discount on your asset management fees when you invest with StashAway.

Flexible work arrangements and policies

• Unlimited paid annual leave: It should be simple for you to decide if you would like to take more or fewer days off. We trust that you are accountable for your work and know best if you need 10 or 30 days of paid annual leave that year.
• Personal work equipment budget: It’s important that you have a workstation that’s optimal for you wherever you are.

Learning and development opportunities

• You will be given an annual Learning and Development budget to help you continuously learn in your pursuit of your professional and personal development. You may use the budget for resources and tools that may help you perform better at work. This budget is subject to management approval.

Team bonding budget and initiatives

• Quarterly team bonding budget: We encourage you to socialise with colleagues across job functions, departments, and entities to know them better as individuals beyond what they professionally do.
• Annual off-site (Nov): Each off-site gathers all employees for a full day of company-wide team bonding activities and challenges.

About Sleek

Through proprietary software and AI, along with a focus on customer delight, Sleek makes the back-office easy for micro SMEs.

We give Entrepreneurs time back to focus on what they love doing - growing their business and being with customers. With a surging number of Entrepreneurs globally, we are innovating in a highly lucrative space.

We operate 3 business segments:

1. Corporate Secretary: Automating the company incorporation, secretarial, filing, Nominee Director, mailroom and immigration processes via custom online robots and SleekSign.  We are the market leaders in Singapore with ~5% market share of all new business incorporations
2. Accounting & Bookkeeping: Redefining what it means to do Accounting, Bookkeeping, Tax and Payroll thanks to our proprietary SleekBooks ledger, AI tools and exceptional customer service
3. FinTech payments: Overcoming a key challenge for Entrepreneurs by offering digital banking services to new businesses

Sleek launched in 2017 and now has around 15,000 customers across our offices in Singapore, Hong Kong, Australia and the UK.  We have around 450 staff with an intact startup mindset. 

We have achieved >70% compound annual growth in Revenue over the last 5 years and as a result have been recognised by The Financial Times, The Straits Times, Forbes and LinkedIn as one of the fastest growing companies in Asia. Backed by world-class investors, we are on track to be one of the few cash flow positive, tech-enabled unicorns based out of Singapore.

About the role

We are looking for a Singapore Strategic Partnerships Manager that is excited about the below Mission and Outcomes over the next 6-12 months.

Mission: Develop Strategic Partnerships for Sleek in Singapore that drives meaningful business impact

Outcomes: 

1. Identify and secure high-impact partnerships and develop a pipeline of potential partners in Fintech, eCommerce, and other relevant industries to drive new customer acquisition.
2. Focus on identifying and signing partnerships with organizations that align with Sleek's value proposition and have the capacity to deliver 15 new customers/month within 3 months, scaling to 60 new customers/month by 12 months.
3. Strategically manage relationships to achieve revenue growth milestones of $5k/month within 3 months, increasing to $35k/month by 12 months, while ensuring alignment with Sleek's business objectives.
4. Implement strategies to optimize partner performance, ensuring increased customer and revenue contributions over time.
5. Work closely with internal teams, including marketing, sales, and operations, to design and execute solutions for partners. Support seamless implementation of partnerships, monitor performance metrics, and ensure partners are equipped to deliver on agreed goals, including incremental customer and revenue growth.

To do this, you will have a minimum of 5 years experience as a Strategic Partnerships role in a start-up or tech company in Fintech, eCommerce or EOR industry  with a proven track record of signing new partnerships and driving meaningful, incremental growth. You will be located in Singapore.

Behavioural fit is also important at Sleek, and we will be looking for candidates that have a proven track record of embodying the below attributes in their recent roles:

Ownership: This shows reliability and helps build trust within the team. We move fast and need to know that everyone will see things through to completion and proactively help to get things back on track when challenges arise. Accountability is really important to us.

Humility: There is so much we don’t know. Humility allows for open-mindedness to feedback and a willingness to learn from others. It paves the way for collaboration and creates a positive work environment. It is a key ingredient of self awareness and emotional intelligence.

Structured Thinking: Our business is complex with many layers (many services, many countries, many cultures). Regardless of whether you’re more analytical or creative in nature, being able to show sound judgement is important to us. It ensures solutions are pragmatic and balance the needs of the organisation, team and customers.

Data driven: We are a data rich business with ~15,000 small customers.  Each decision we make can impact many more people than we realise - so it’s critical that we use sound data to support our strategies and review the success of our initiatives.

Can have tough conversations in a positive way: It’s not a matter of if, but when difficult interpersonal situations arise.  Disagreement, conflict and disappointment are a given in a fast moving business where people care about their work.  People that proactively have tough conversations with kindness build empathy, trust and great working relationships.

Some other great things about working at Sleek…

Humility and kindness: Humility is a core attribute we hire for, which means we have a culture of not taking ourselves too seriously and being able to laugh. Kindness is also incredibly important. We are committed to creating and nurturing a diverse and inclusive environment. 

Flexibility: You’ll be able to work from home 3-4 days per week. If you need to start early or start late to cater to your family or other needs, we don’t mind, so long as you get your work done and proactively communicate. You can also work fully remote from anywhere in the world for 1 month each year

Financial benefits: We pay competitive market salaries and provide staff with generous paid time off and holiday schedules. Additionally, you’ll be able to access our S$1,200 pa flexi benefits scheme for home office equipment or health and fitness expenditure.  Certain staff at Sleek are also eligible for our employee share ownership plan and can share in the upside of our stellar growth trajectory as we work toward listing on a prominent stock exchange in the Asia Pacific region.

Personal growth: You’ll get a lot of responsibility and autonomy at Sleek - we move at a fast pace so you’ll be making decisions, making mistakes and learning. There’s also a range of internal and external facing training programmes we run. We’re also at the forefront of utilising AI in our space and are developing a regional centre of AI excellence. It is our intention that if you leave Sleek, you leave as a more well-rounded person and professional.

Sleek is also a proudly certified B Corp.  Since we started our journey in 2017, we’ve been committed to building Sleek as a force for good. In just over 5 years, we’ve joined a community of industry leaders like Patagonia, Ben & Jerry's, and P&G who are building an inclusive, equitable, and a regenerative economy. We have planted over 29,271 trees to reforest our ecosystem and saved 7 tons of paper from landfills by processing over 1.4M pages through SleekSign. We aim to be Carbon Neutral by 2030.

About the interview process

The successful candidate will participate in the below interview stages. 

It might seem like a lot - but fear not - we come prepared! We anticipate the process to last no more than 3 weeks from start to finish depending on your availability.

Whether the interviews are held over video call or in person will depend on your location and the role. 

Introductory call & Career Deep Dive

• A ~30 minute video call with a member of our HR team to discuss your application and get a better understanding of your experience and expectations for the role

Role-Related knowledge interview

• A ~30-60 minute chat with the Hiring Manager and/or another member of the team to validate your technical aptitude for this role.

Behavioural fit assessment

• A ~60 minute chat, usually with a member of HR or the leadership team
• We’ll dive into some recent work situations to understand how you think and work

Reference interviews

• We’ll have 2-3 short phone or video calls with references that you provide to us
• So as to not delay your offer, we may ask your permission to have these calls earlier on in the interview process

Requirement for background screening

Please be aware that Sleek is a regulated entity and as such is required to perform different levels of background checks on staff depending on their role. 

This may include using external vendors to verify the below:

• Your education
• Any criminal history
• Any political exposure
• Any bankruptcy or adverse credit history

We will ask for your consent before conducting these checks.  Depending on your role at Sleek, an adverse result on one of these checks may prohibit you from passing probation.

Role and team:

The Internal Audit Manager will lead audit projects, assess risks, evaluate internal controls, and spearhead Internal Audit representation across the APAC region. The candidate is required to have proven audit expertise with strong SAAS/ Technology business acumen to drive improvements in operational efficiency, compliance, and governance.

This position will be reporting to Director of Internal Audit based in the US HQ in Santa Clara.

This is a project manager and currently does not have people supervisory responsibilities.

What you get to do in this role:

Assurance Engagements

• Strengthen the ServiceNow’s internal control environment through assessing and evaluating internal controls over sales and marketing business functions(direct sales, sales operations, channel sales, services, revenue, marketing, sales commissions, etc.), including operational, financial and ABAC and other compliance areas
• Performs an internal audit annual risk assessment with ServiceNow’s APAC management team input to determine internal audit scope / plan for the period
• Perform internal audits of regional APAC business activities based on the internal audit plan
•  Organize and execute end-to-end internal audit projects, conducting in-depth evaluations of the internal controls, documenting the results and producing audit reports
• Report to ARC Audit Team and regional APAC Leadership on internal audit results and findings

Governance and Advisory

• Assist and support regional stakeholders with internal control improvements in anticipation of external and internal audits
• Utilize data analysis to identify risks in business operations and audit response plans
• Monitor and follow up on audit findings, coordinating with departments to implement corrective actions on time, ensuring closed-loop internal control management
• Support internal control and compliance requirements during the expansion of new businesses or markets, ensuring operations adhere to industry regulations and local requirements
• Collaborate with regulatory bodies or external auditors, providing necessary support and documentation as needed
   

Your Career

The Palo Alto Networks Global Customer Services (“GCS”) organization plays a pivotal role in safeguarding businesses against evolving cyber threats.  We match our best-in-class cybersecurity product portfolio with our industry-leading services portfolio including Professional Services, Customer Success and Technical Support to ensure customers have a seamless experience to drive optimal security outcomes for their business. We guide customers up the security maturity curve and continuously support them when, where, and how they need it - keeping their business safe.

As the Senior Manager - Global Customer Services Operations, JAPAC at Palo Alto Networks, you will play a crucial role in designing and implementing new processes to support the growing and transforming organisation; and enhancing the efficiency and effectiveness of the GCS organization across our JAPAC region which includes Technical Services, Account Health management and Support teams. This leader will perform data analysis and provide relevant, proactive insights to aid the Vice President of Global Customer Services (JAPAC) and their leadership team manage the day to day business to meet and exceed their business objectives.  

This leader will also be accountable for establishing robust operating rigor and driving initiatives to maintain high standards across the region and the global GCS team, aligned with the company's commitment to unparalleled service delivery. 

As the Global Customer Services Organization undergoes transformational changes to adapt to evolving market dynamics and customer expectations, this leader will play a crucial role in supporting process re-design and operationalization initiatives. This role requires a forward-thinking individual capable of driving innovation and piloting programs to enhance the efficiency and effectiveness of overall customer satisfaction and business performance.

Your Impact

Strategic Alignment and Operational Cadence: 

Align the theater operating cadence with GCS’ overall vision and strategy. Define and manage schedules for key meetings, ensuring focus on strategic priorities, key metrics, alignment to global programs, problem-solving and process excellence.

Performance Analysis and Reporting: 

Regularly analyze baseline data to identify trends, patterns, and areas for improvement, translating insights into actionable recommendations into both strategic initiatives and routine operations. Develop and implement robust data analysis frameworks to assess team efficiency, business performance metrics and global customer services initiatives against established KPIs. 

Regularly prepare and distribute reports and dashboards that provide senior stakeholders with a clear and data-driven perspective on key trends and indicators.

Feedback and Improvement: 

Establish a feedback loop with Support Delivery Managers and Engineers for insights into customer issues and bottlenecks. Utilize this feedback to iteratively improve meeting structures, communication channels, and overall operational processes.

Process re-engineering and Pilot Programs:

Drive the operationalization of redesigned processes, ensuring seamless integration into day-to-day activities and alignment to global policy, process, systems and tools. Identify opportunities for pilot programs aimed at testing and implementing innovative approaches to customer success operations. Work cross-functionally to conceptualize, launch, and evaluate pilot initiatives, leveraging data and feedback to inform broader operational strategies.

Predictive Analytics:

Explore the integration of predictive analytics to anticipate customer needs and proactively address potential challenges. Utilize data models to forecast future trends and recommend preemptive actions to enhance customer success outcomes.

Collaboration and Cross-Departmental Engagement: Foster collaboration between different departments including: Go-to-Market organization, Renewals teams and Sales Operations, ensuring representation in relevant meetings and initiatives. Be the connective tissue for JAPAC into the other GCS theatres and Global Technical Services Operations teams.  Foster collaboration and information-sharing across global teams to drive a cohesive and unified customer success approach.

Adaptability and Flexibility: Build flexibility into operations to adapt to changing business conditions and priorities, while defining and tracking key metrics and KPIs in line with organizational goals.

As a Service Delivery Executive, Infrastructure Support, you will oversee the Integrated Services Desk team, serving as the primary point of leadership for desktop support operations. The Team Lead is responsible for ensuring prompt, efficient assistance to customers across a variety of IT topics and issues, while also maintaining high standards of service delivery. Key responsibilities include managing team performance, enhancing operational processes, and ensuring that service desk operations adhere to established standards and best practices

What will you do? 

• Leadership and Team Management: Direct and oversee the Service Desk team, ensuring high levels of technical support and customer service. Lead by example to motivate team members towards achieving individual and team objectives.
• Strategic Oversight: Develop and implement strategies to enhance the efficiency and effectiveness of first call resolution (FCR), including optimizing call and email response times. Evaluate team performance metrics and conduct regular review sessions to identify areas for improvement.
• Incident Management and Escalation: Oversee the process of incident classification, prioritization, and escalation to 2nd level resolver groups. Ensure a streamlined workflow and maintain clear communication channels between all involved parties.
• Quality Assurance and Training: Monitor and evaluate the quality of support provided by the team. Identify training needs and organise sessions to address skill gaps, ensuring the team remains proficient in the latest technologies and service management processes.
• Customer Relationship Management: Maintain a proactive relationship with customers, providing them with regular updates on incident resolutions and gathering feedback to drive continuous improvement.
• Reporting and Documentation: Generate comprehensive reports on team performance, incident trends, and resolution statistics. Ensure all incident documentation is accurate, complete, and adheres to service level agreements (SLAs).
• Crisis Management: Lead the response to critical incidents, ensuring swift action and communication. Coordinate with internal teams and stakeholders to minimize impact and conduct post-incident reviews to prevent future occurrences.

• To conduct feasibility studies and writing procurement reports
• Estimating and cost planning to include producing and presenting the final cost plan
• Tendering and procuring, including managing the pre-qualification stage, producing the tender list, putting the preliminaries together, tender analysis, producing the tender report and compiling the contractual documents
• Dealing effectively with post contract cost variances and the change control processes, where applicable referring major changes to line manager
• Responsibility for making cost checks and carrying out valuations on larger projects and in all cases ensuring that timely and accurate cost checking and valuation takes place
• Producing monthly post contract cost reports and presenting them to the client
• Inputting into value engineering.  Negotiating and agreeing final accounts
• Interfacing with the client and other consultants, at all project stages.
• Assisting in the production of bid documentation
• Identifying ways in which cost management procedures, templates and products can be improved and referring ideas to the appropriate line manager 
• Knowledge management – Ensuring that key information and learning generated from each commission is input into the internal database
• Process improvement – Identifying ways in which internal systems and processes can be improved and referring ideas to the appropriate line manager

• To conduct feasibility studies and writing procurement reports
• Tendering and procuring, including managing the pre-qualification stage, producing the tender list, putting the preliminaries together, tender analysis, producing the tender report and compiling the contractual documents
• Dealing effectively with post contract cost variances and the change control processes, where applicable referring major changes to line manager
• Responsibility for making cost checks and carrying out valuations on larger projects and in all cases ensuring that timely and accurate cost checking and valuation takes place
• Assisting in the production of bid documentation
• Identifying ways in which cost management procedures, templates and products can be improved and referring ideas to the appropriate line manager 
• Knowledge management – Ensuring that key information and learning generated from each commission is input into the internal database
• Process improvement – Identifying ways in which internal systems and processes can be improved and referring ideas to the appropriate line manager 

Job Description and Responsibilities

Team Summary

The Global Clients team exists to support Visa’s key clients to provide world class support to our clients globally and across our regions. The position will work closely with both a core and cross-functional team of internal partners, regionally and globally, and will work closely with client executives to create value for both organizations. 

The team is responsible for driving growth and new business opportunities with Visa’s key global Fintech clients. They are at the forefront of payments innovation and our team ensures Visa supports their ambitions, whether launching a new product or expanding into new geographies.

What a Director, Global Clients does at Visa:

The Director role is responsible for managing clients, developing and executing account plans and sales strategies to increase revenue from existing and new businesses.  This Director will actively identify new revenue opportunities, manage current contractual obligations, and ensure clients are equipped with the best and most relevant Visa products and services.  

• Lead and manage client relationships by providing dedicated support
• Build, solidify, and foster strong client relationships across their wide range of business functions
• Proactively identify, develop and execute on opportunities, manage sales pipelines, and work with relevant stakeholders to mutually grow client and Visa business
• Coordinate and drive a collaborative and focused effort including business development, account executive and solutions specialists. Work collaboratively with other teams in Visa, such as product management and client services teams, to ensure that customer objectives are met and that regional financial targets for spend and revenue are achieved.
• Deliver disciplined account planning to meet and exceed identified goals and implement strategic initiatives
• Collaborate closely with market teams to align on goals and key initiatives, providing necessary support
• Analyze sales and performance data to measure success and identify areas for improvement
• Support the deployment of shared investment funds globally and locally, in accordance with the funds mandated purpose. Provide and follow robust governance for fund deployment, secure funds allocation to the best possible business opportunities.

POSITION: Business Analyst / Associate – ESR Chief Investment Officer (Based in Singapore)

SUMMARY:

ESR is seeking a motivated individual for the role of Business Analyst/Associate within the Group Chief Investment Office (CIO). Reporting to the Senior Director FM & Capital, this role is essential for supporting and coordinating activities of the Group CIO team. The primary focus of this team is on capital raising, fund management, investments and research.

The candidate will play a crucial key role in supporting the team’s commercial activities by:

• Coordinating & managing non-commercial projects and processes within the CIO team.
• Analyzing and reporting to various stakeholders on business outcomes and targets, with a strong emphasis on data analysis and visualization.

This role involves close collaboration with the Global Fund Management and Capital teams, as well as the Group Operations, IT, Finance and Marketing/Communications departments.

PERSONAL SKILLS:

• Detail-oriented, reliable, and hands-on.
• Strong analytical skills, with the ability to interpret complex data sets.
• Highly organized and process driven.
• Strong project / process management skills.
• Proven ability to delegate tasks and manage deliverables, including those of senior stakeholders.
• Capable of working effectively under pressure against deadlines.
• Exceptional communication and presentation skills (both written and verbal), with proficiency in creating compelling presentations and reports.
• Dynamic, enthusiastic team player, comfortable working with diverse nationalities & backgrounds.

LANGUAGES:

• Fluent in English (spoken and written).

ESSENTIAL DUTIES AND RESPONSIBILITIES:

• Budget Management: Track and manage budgets/targets for capital-raising activities, ensuring alignment with organizational financial objectives.
• Stakeholder Reporting: Develop reporting materials for key stakeholders, such as the Executive Committee and Group Board, on topics including capital-raising progress, budgets, strategic plans, and fund performance. Utilize data visualization tools to present insights effectively.
• Performance Tracking: Prepare and maintain detailed track record information at both fund and asset levels for internal and external use.
• Risk Monitoring: Coordinate quarterly discussions with local fund management teams on fund/asset performance, analyse key metrics, and provide actionable insights.
• Technology Advancement: Enhance usage of the company’s CRM system and other systems/tools to streamline and optimize business functions.
• Basic Research/Portfolio Analytics Support: Collect real estate market and ESR operational data, create analytical output to support decision making. Support the advancement of ESR's in-house data gathering tools and reporting dashboards, in close collaboration with the Operations and IT teams.
• Vendor Management: Oversee and manage relationships and contracts with external service providers (e.g., research firms and database providers).
• Investment Approvals: Support the ESR Investment Committee approval process.

QUALIFICATIONS:

• Bachelor’s degree in Business, Management, Economics, or a related field;
• At least 2-3 years (Analyst level), 3-5 years (Senior Analyst level) or 5-7 years (Associate level) experience in a real estate investment manager, investment bank or private equity fund manager.
• Prior experience in the real estate investment management industry is preferred.
• Proficiency in Microsoft Excel, Word, and PowerPoint.
• Familiarity with AI tools (e.g., Co-Pilot/ChatGPT), BI tools; basic coding experience is preferred.

• Design, develop, and implement Spark Scala applications and data processing pipelines to process large volumes of structured and unstructured data.
• Integrate Elasticsearch with Spark to enable efficient indexing, querying, and retrieval of data.
• Optimize and tune Spark jobs for performance and scalability, ensuring efficient data processing and indexing in Elasticsearch.
• Collaborate with data engineers, data scientists, and other stakeholders to understand requirements and translate them into technical specifications and solutions.
• Design and deploy data engineering solutions on OpenShift Container Platform (OCP) using containerization and orchestration techniques.
• Optimize data engineering workflows for containerized deployment and efficient resource utilization.
• Collaborate with DevOps teams to streamline deployment processes, implement CI/CD pipelines, and ensure platform stability.
• Monitor and optimize data pipeline performance, troubleshoot issues, and implement necessary enhancements.

• Strong expertise in designing and developing data infrastructure using Hadoop, Spark, and related tools (HDFS, Hive, Ranger, etc)

• Experience with containerization platforms such as OpenShift Container Platform (OCP) and container orchestration using Kubernetes.
• Proficiency in programming languages commonly used in data engineering, such as Spark, Python, Scala, or Java.
• Knowledge of DevOps practices, CI/CD pipelines, and infrastructure automation tools (e.g., Docker, Jenkins, Ansible, BitBucket)
• Experience with Grafana, Prometheus, Splunk will be an added benefit

Job Description for Human Resources

HR Programs and Projects Lead

Functional overview

The purpose of Asahi Procurement is to safeguard the existing value and to unlock new sources of sustainable value for Asahi, our customers, and the planet. This is done through partnering with Asahi business stakeholders and a high-performing supplier network.  

Procurement capabilities are mobilized to improve product and service quality, mitigate risks, drive total cost of ownership and infuse top-line growth for Asahi local businesses.  

Asahi Procurement aspires to be the partner of choice for internal clients as well as for external suppliers; trusted for being an inspirational business advocate; connecting people and driving sustainable procurement value; while aiming to achieve operational and transactional excellence to ensure business continuity.  

Excellence in procurement is achieved by establishing strong partnerships for strategic internal and external cooperation, as well as responding innovatively and agilely to business disruptions and challenges.  

No matter if Procurement people are based in Japan, Australia, Malaysia, Europe or any other location, there is a one-direction approach used to maximize value delivery in a consistent way.  

Cost and Net Working Capital efficiency is equally important as proactive risk management is. The aspiration for continuity, sustainability, and circular economy is reflected in everything we do. Moreover, Procurement employees are not only experts in their categories but also ambassadors for corporate social responsibility. Following the Asahi Group philosophy, Procurement thinks globally and acts locally. 

Job title

HR Programs and Projects Lead

Reporting to

HRD – Asahi Global Procurement

Main interfaces

Internally

·        CEO – Global Procurement

·        GPO Leadership

·        AGH HR

·        Regional HR

Externally

·        Vendors

Main purpose of the job

As part of the Global Headquarters for Asahi Global Procurement, the HR Programs and Projects Lead will design, manage, and execute high-impact HR initiatives focused on Talent Management, Learning & Development (L&D), and Compensation & Benefits (C&B) in collaboration with Procurement leadership teams, regional HR team as well as Asahi Group HR.  This role supports both the global business function (Asahi Global Procurement) and the global office, ensuring alignment with the organization’s overall strategy and long-term objectives.

To succeed, the ideal candidate will have a very good understanding of HR strategies, practices and trend and ideally deeper expertise in one of the areas above. Other critical competencies are related to project management, exceptional stakeholder management skills, and the ability to collaborate effectively with across multiple cultures and geographies.

Accountabilities and deliverables 

1.        Project Leadership - Plan, structure, and implement HR projects using established project management methodologies (e.g., Agile, Waterfall, or hybrid approaches), adapting them to a global context. Develop clear project scopes, objectives, and success metrics in collaboration with regional and global stakeholders. Monitor progress, anticipate challenges, and adapt project plans to ensure timely, high-quality outcomes.

2.        Global alignment - For dedicated projects, serve as the primary liaison between HR, Procurement, and cross-functional teams to drive project success and secure buy-in at the global and regional levels. Engage with regional HR and Procurement teams to gather local requirements, understand cultural nuances, and ensure alignment with overarching global initiatives.

3.        Stakeholder management - Align with senior stakeholders (e.g., executive leadership) by providing regular updates, status reports, and presentations to maintain visibility and support. Proactively identify and address stakeholder concerns, effectively managing expectations and fostering strong, productive relationships.

4.        HR project and programs - Lead the design and implementation of talent initiatives, including succession planning, performance management, and leadership development, specifically tailored for Asahi Global Procurement. Partner with regional HR Business Partners to identify and nurture high-potential employees, creating development plans that support both individual growth and business needs. Track and analyze talent metrics to gauge the effectiveness of programs and recommend continuous improvements.

5.        Data Analysis & Reporting - Track and assess the impact of global HR initiatives across Talent Management, L&D, and C&B, using both quantitative and qualitative data. Provide insights and strategic recommendations to senior leadership, highlighting project performance and opportunities for improvement. Ensure data integrity and adherence to data privacy regulations in all regions. Champion a culture of learning, collaboration, and adaptability, ensuring the HR function remains agile and future-focused.

6.        Continuous Improvement - Identify process gaps and propose enhancements within HR programs and practices, particularly in the context of a global, matrixed organization. Stay informed about industry trends, new technologies, and emerging methodologies, integrating best practices to drive efficiency and effectiveness.

7.        Cost control - For relevant costs perform cost control activities, analyse cost effectiveness and define saving opportunities with the aim to ensure appropriate cost-performance-ratio and financial well-being of the function. 

Qualification criteria

·        University degree, preferably in HR or Business-related field (master's degree preferred) 

·        7+ years of professional experience

·        5+ years of experience from international companies

·        5+ years of experience from leading and delivering HR projects

·        3+ years of experience from dealing with senior stakeholders

·        Proficiency in English

Competitive salary package.

Health, Life and Dental coverage.

Opportunities for career advancement and professional development.

Dynamic and inclusive work environment.

Job Title: Capital Raising, Director (DC/Infrastructure)

Location: Singapore

Reports To: Group Chief Investment Officer

Job Summary: As part of our continued growth, ESR is looking to fill a director level role in the Group Capital and New Economy Fund Management.

The candidate will report to the Group Head Capital and New Economy Fund Management and may have a team of one to two analysts/associates under his/her management. The purpose of the role is to establish and manage all the stages of the fund-raising process, i.e. from product design, initial marketing to final documentation and investor negotiations across multiple geographies in Asia. The Group team will serve as an overall coordinator to drive ESR Country Fund execution (leveraging the In-Country capital team) and will take the lead on regional products. This is to ensure all investor relations activities are promptly and accurately executed and reported thanks to a rigorous and efficient methodology, and to provide strategic information as well as transparent and consistent communication for the investor presentations.

You will have raised Institutional Capital before and have strong Real Estate, Infrastructure and/or Data Centre knowledge. ESR already deals with 12 of the Top 20 Real Estate Institutional Investors globally, so you do not need to come with a significant rolodex. However, relationships with Smaller Institutions, Pensions, Insurance companies, Family offices and HNW’s in the region would be a significant advantage.

The position would ideally be based in Singapore but could be based in one of our other Asian office locations for the right candidate.

Key Responsibilities:

• Build best-in-class processes and project manage capital raising execution.
• Build and maintain relationships with existing investors and identify new potential investors for our products including institutional investors, HNW individuals and family offices.
• Actively aim to expand ESR’s investor relations and raise capital from new relations.
• Assimilate fund raising marketing materials including DDQ, implement periodic updates of the relevant source information.
• Build blocks of fund documentation including PPM, LPA, subscription agreement etc.
• Manage assigned fundraising mandates serving as the product specialist.
• Maintain and create valuable investor and fundraising information including meeting notes, fund raise pipelines and data rooms through ESR’s CRM system.
• Facilitate regular communication of portfolio updates to investors.
• Prepare marketing collaterals including factsheets, videos and photo-shoot of assets.
• Conduct market research to identify new potential investors and market trends.
• Work with internal & external stakeholders to develop accurate and strategic investor presentations.
• Work with internal stakeholders to coordinate / create internal approval materials such as Investment Committee memos for new fundraises and fund establishment.
• Organize and coordinate real estate / property tour and specific conferences and events for investors
• Collaborate with the investment team to ensure alignment and to stay up to date on investment products, performance, and market trends.
• May manage a small team of analysts/associates.
• Monitor industry trends and competitor activity.
• Respond to queries from investors in a timely manner, coordinate investor Q&A process.
• Provide regular updates to senior management on capital raising activities and progress toward fundraising goals.

Skills:

• Detailed, reliable and hands-on.
• Highly organized and process driven.
• Strong multi-faceted project management skills.
• Ability to delegate to others (including senior executives) and manage their deliverables.
• Ability to work independently and as part of a team.
• Ability to work under pressure, manage multiple priorities and deadlines.
• Excellent communication and presentation skills (both written and verbal).
• Highly literate.
• Tenacious networker.
• Dynamic, enthusiastic and team player with the ability to work with different nationalities and backgrounds.
• Proficient in Microsoft Office Suite and other relevant software tools

Qualifications:

• Bachelor's degree or above in Finance, Business Administration, Real Estate or a related field.
• At least 7-10 years of experience within a placement agent, an investment bank or a private equity fund manager/company with an investor relation focus.
• Proven history of success in building investor relationships and raising capital for investment products.
• Practical experience of fund raising from initial marketing through to final documentation.
• Keen understanding of the real estate asset class (Industrial/Logistics experience is a plus).

We are looking for an experienced Business Analyst with expertise in managing external API channels and a deep understanding of the payments domain. The ideal candidate will have 5-10 years of experience in requirement gathering, stakeholder management, and working with cross-functional teams to deliver innovative payment solutions.

Key responsibilities include:

• Collaborating with stakeholders to define and document business and technical requirements.
• Driving seamless API integration for bank payment workflows.
• Analyzing and optimizing payment systems for efficiency and scalability.
• Acting as a liaison between business units and technical teams to ensure alignment.
• Managing end-to-end API lifecycle, including design, development, testing, and deployment.

The candidate should have strong analytical skills, excellent communication abilities, and a proven track record in delivering API-driven projects. Knowledge of banking payment processes, real-time transactions, and regulatory compliance is essential.

If you are passionate about digital payments and thrive in a fast-paced, collaborative environment, join us to shape the future of payment technologies. Apply now to be a part of our innovative team!

Activate Interactive Pte Ltd (“Activate”) is a leading technology consultancy headquartered in Singapore with a presence in Malaysia and Indonesia. Our clients are empowered with quality, cost-effective, and impactful end-to-end application development, like mobile and web applications, and cloud technology that remove technology roadblocks and increase their business efficiency.

We believe in positively impacting the lives of people around us and the environment we live in through the use of technology. Hence, we are committed to providing a conducive environment for all employees to realise their full potential, who in turn have the opportunity to continuously drive innovation.

We are searching for our next team members to join our growing team.

If you love the idea of being part of a growing company with exciting prospects in mobile and web technologies that create positive impact on people’s lives, then we would love to hear from you.

What will you do?

• Lead and mentor the QA team, fostering a culture of quality and continuous improvement.
• Provide training and skill development programs to uplift QA team members’ technical and domain expertise.
• Design and implement test automation strategies tailored to diverse project requirements.
• Develop, document, and execute QA strategies, test plans, and test cases.
• Build and maintain robust and scalable test automation frameworks using industry-standard tools and technologies.
• Design performance test plans, execute performance testing, and analyze results to identify bottlenecks and optimize system performance.
• Collaborate with cross-functional teams to ensure a smooth User Acceptance Testing (UAT) process.
• Identify, log, and track defects, participating actively in defect triage sessions with stakeholders.
• Oversee test management activities, including execution and reporting of test progress and results.
• Maintain and update the Requirement Traceability Matrix (RTM) to ensure all requirements are adequately tested.
• Support the integration of testing processes within Continuous Integration and Continuous Delivery (CI/CD) pipelines.
• Act as a key contributor in driving product quality, ensuring alignment with best practices in Quality Assurance.
• Stay updated with the latest QA trends, tools, and technologies to drive innovation within the team.

What are we looking for?

• Degree or Diploma in Computer Science, Computer Engineering, Information Technology, or related disciplines.
• Experience: Minimum of 6 to 8 years of experience in quality assurance and testing, including 4–5 years of hands-on experience in automation testing for web portals, APIs, and mobile applications.
• Proficiency in test automation tools and frameworks, such as Selenium, Appium, Playwright, TestNG, and Rest-Assured.
• Strong programming skills in Java, TypeScript and Python.
• Experience with performance testing tools like Gatling and JMeter.
• Familiarity with version control systems (e.g., Git), code review workflows, and CI/CD pipelines.
• Knowledge of Secure Hybrid Integration Pipeline (SHIP) and Hive Agile Testing Solutions (HATS) is a plus.
• Methodologies: Deep understanding of Agile Scrum methodologies and the ability to work effectively in iterative development cycles.
• Certifications (Preferred): Certified Tester Foundation Level (ISTQB-CTFL), Certified Software Testing Professional, Certified Software Quality Analyst, or CREST certification.
• Soft Skills: Excellent leadership, communication, and collaboration skills, with the ability to inspire and motivate teams.
• Advantageous Knowledge: Experience in security testing and working knowledge of DevOps practices will be beneficial.

What do we offer?

• Fun working environment
• Employee Wellness Program

Does it sound like something you are interested in exploring further? Please be in touch with our team for an initial chat at [email protected]

Activate Interactive Singapore is an equal opportunity employer. Employment decisions will be based on merit, qualifications and abilities. Activate Interactive Pte Ltd does not discriminate in employment opportunities or practices on the basis of race, colour, religion, gender, sexuality, national origin, age, disability, marital status or any other characteristics protected by law.

Protecting your privacy and the security of your data are longstanding top priorities for Activate Interactive Pte Ltd.

Your personal data will be processed for the purposes of managing Activate Interactive Pte Ltd’s recruitment related activities, which include setting up and conducting interviews and tests for applicants, evaluating and assessing the results, and as is otherwise needed in the recruitment and hiring processes.

Please consult our Privacy Notice (https://www.activate.sg/privacy-policy) to know more about how we collect, use, and transfer the personal data of our candidates. Here you can find how you can request for access, correction and/or withdrawal of your Personal Data.

Job Description for Global Sustainability Lead: Human Rights Due Diligence

Functional overview 

The purpose of Asahi Procurement is to safeguard the existing value and to unlock new sources of sustainable value for Asahi, our customers, and the planet. This is done through partnering with Asahi business stakeholders and a high-performing supplier network.  

Procurement capabilities are mobilized to improve product and service quality, mitigate risks, drive total cost of ownership and infuse top-line growth for Asahi local businesses.  

Asahi Procurement aspires to be the partner of choice for internal clients as well as for external suppliers; trusted for being an inspirational business advocate; connecting people and driving sustainable procurement value; while aiming to achieve operational and transactional excellence to ensure business continuity.  

Excellence in procurement is achieved by establishing strong partnerships for strategic internal and external cooperation, as well as responding innovatively and agilely to business disruptions and challenges.  

No matter if Procurement people are based in Japan, Australia, Malaysia, Europe or any other location, there is a one-direction approach used to maximize value delivery in a consistent way.  

Cost and Net Working Capital efficiency is equally important as proactive risk management is. The aspiration for continuity, sustainability, and circular economy is reflected in everything we do. Moreover, Procurement employees are not only experts in their categories but also ambassadors for corporate social responsibility. Following the Asahi Group philosophy, Procurement thinks globally and acts locally.  

Job title 

Global Sustainability Lead: Human Rights Due Diligence

Reporting to  

Global Procurement Director: SUPPLIER INNOVATION & SUSTAINABILITY 

Main interfaces 

Internally 

Senior leadership teams across the globe 

Externally 

Suppliers / other procurement organization / local authorities  

Main purpose of the job  

The Global Sustainability Lead: Human rights plays a crucial role in developing and implementing Human rights strategies in procurement. Providing leadership to the Procurement Sustainability teams globally, this role promotes best practices across all regions and drives human rights initiatives. A key accountability includes improving human rights aspects within Asahi Supply chain globally. This role also focuses on building strong stakeholder relationships and managing supplier partnerships, with a specific focus on human rights within sustainability. The ideal candidate will monitor, evaluate and enhance practices related to human rights within Asahi supply chain. Ultimately, this role supports Procurement's sustainability and the continuous improvement of Procurement capabilities and practices, aligning these with Asahi's overall strategy. 

Accountabilities and deliverables   

1. Develop and lead the Asahi’s global human rights strategy for the supply chain

2. Align human rights goals with broader corporate sustainability and social responsibility objectives

3. Monitor emerging trends, regulations, and innovations to anticipate and address future challenges

4. Oversee the creation, implementation, and continuous improvement of human rights policies, standards, and supplier code of conduct

5. Ensure alignment with international frameworks and standards to keep the program up to date and relevant

6. Define key performance indicators (KPIs) for human rights in the supply chain and track progress against the targets

7. Develop clear strategy and implementation roadmap to achieve the targets

8. Work closely with all regions and category teams globally to increase capabilities on human rights

9. Present program updates to internal and external stakeholders. 

10. Develop the success stories for internal and external communication 

11. Develop and maintain strong partnership with suppliers focusing on agenda-specific aspects such as performance

12. Cross functional collaboration to drive efficiency making use of right tools and technology platforms

Qualification criteria  

• University degree, preferably in human rights, sustainability or equivalent (master’s degree preferred)   

• Proficiency in English 

• 10+ years of professional experience, in Human rights management within supply chain  

• International experience from multinational company  

• 3+ years of proven managerial experience 

• Strong leadership, project management and communication skills 

Competitive salary package.

Health, Life and Dental coverage.

Opportunities for career advancement and professional development.

Dynamic and inclusive work environment.

Job Description for Global Sustainability Specialist: Human Rights Due Diligence

Functional overview 

The purpose of Asahi Procurement is to safeguard the existing value and to unlock new sources of sustainable value for Asahi, our customers, and the planet. This is done through partnering with Asahi business stakeholders and a high-performing supplier network.  

Procurement capabilities are mobilized to improve product and service quality, mitigate risks, drive total cost of ownership and infuse top-line growth for Asahi local businesses.  

Asahi Procurement aspires to be the partner of choice for internal clients as well as for external suppliers; trusted for being an inspirational business advocate; connecting people and driving sustainable procurement value; while aiming to achieve operational and transactional excellence to ensure business continuity.  

Excellence in procurement is achieved by establishing strong partnerships for strategic internal and external cooperation, as well as responding innovatively and agilely to business disruptions and challenges.  

No matter if Procurement people are based in Japan, Australia, Malaysia, Europe or any other location, there is a one-direction approach used to maximize value delivery in a consistent way.  

Cost and Net Working Capital efficiency is equally important as proactive risk management is. The aspiration for continuity, sustainability, and circular economy is reflected in everything we do. Moreover, Procurement employees are not only experts in their categories but also ambassadors for corporate social responsibility. Following the Asahi Group philosophy, Procurement thinks globally and acts locally.  

Job title 

Global Sustainability Specialist: Human Rights Due Diligence

Reporting to  

Global Procurement Director: SUPPLIER INNOVATION & SUSTAINABILITY 

Main interfaces 

Internally 

Senior leadership teams across the globe 

Externally 

Suppliers / other procurement organization / local authorities  

Main purpose of the job  

The Global Sustainability specialist : Human Rights Due Diligence plays a crucial role in implementing Human rights strategies in procurement. This role promotes best practices across all regions and drives human rights initiatives. A key accountability includes improving human rights aspects within Asahi Supply chain globally. This role also focuses on building strong stakeholder relationships and managing supplier partnerships, with a specific focus on human rights within sustainability. The ideal candidate will monitor, evaluate and enhance practices related to human rights within Asahi supply chain. Ultimately, this role supports Procurement's sustainability and the continuous improvement of Procurement capabilities and practices, aligning these with Asahi's overall strategy. 

Accountabilities and deliverables   

1. Implement Asahi’s global human rights strategy for the supply chain

2. Support alignment of human rights goals with broader corporate sustainability and social responsibility objectives

3. Assist in maintaining compliance with international human rights frameworks and local labour laws.

4. Creation, implementation, and continuous improvement of human rights policies, standards, and supplier code of conduct

5. Support to ensure alignment with international frameworks and standards to keep the program up to date and relevant

6. Support development of key performance indicators (KPIs) for human rights in the supply chain and track progress against the targets

7. Support development of roadmap and ensure execution of it to achieve the targets

8. Work closely with all regions and category teams globally to support capabilities improvement on human rights

9. Present program updates to internal and external stakeholders. 

10. Support development of the success stories for internal and external communication 

11. Develop and maintain strong partnership with suppliers focusing on agenda-specific aspects such as performance

12. Cross functional collaboration to drive efficiency making use of right tools and technology platforms

13. Represent Asahi in external forums, industry collaborations, and advocacy initiatives as needed

Qualification criteria  

• University degree, preferably in human rights, sustainability or equivalent (master’s degree preferred)   
• Proficiency in English 
• 5+ years of professional experience, in Human rights management within supply chain  
• International experience from multinational company  
• Strong project management and communication skills

Competitive salary package.

Health, Life and Dental coverage.

Opportunities for career advancement and professional development.

Dynamic and inclusive work environment.