The Food and Beverage Service Associate is responsible for delivering friendly and efficient Food and Beverage service according to hotel Standard Operating Procedures in order to meet guest dining experience expectations.

We are hiring for the following outlet:

• Long Bar
• Raffles Courtyard
• The Grand Lobby
• Tiffin Room
• yi by Jereme Leung

Primary Responsibilities 

Food and Beverage Service

• Provides excellent service at all times to guests based on established hotel standard operating procedures.
• Greets and farewells guests and colleagues in a friendly and courteous manner.
• Assists colleagues and guests efficiently and in a professional manner.
• Takes responsibility for residents’ and guest belongings in the restaurant or bars.
• Has extensive knowledge of our food & beverage menus in order to service our product, including liquors and cocktails.
• Offers menu options and advice and takes orders.
• Offers drinks, pre, during and after meal service.
• Remembers guest’s preferences to extends personalised service.
• Takes guest’s Food & Beverage orders accurately and assures correct input in Point of Sales system.
• Double checks order list before "sending" ticket to the kitchen.
• Anticipates guest’s needs.
• Verifies guest satisfaction with each table during each course served.
• Uses the guest name appropriately and communicates it to restaurant colleagues and managers.
• Serves food in a timely and efficient manner.
• Arranges and maintains all assigned side stations and continually stocks each station before and after every shift.
• Makes sure all silver and glassware is polished, wiped and spotless.
• Keeps all side stations clean at all the times.
• Keeps chairs and banquettes clean and clear of debris.
• Marks tables appropriately to food & beverage order for each course to ensure proper delivery.
• Makes sure that all product served are accounted for on the final bill before presenting it. 
• Up keeps and clears tables between courses throughout the dining experience.
• Picks up check before guest leaves and give guests a warm farewell while thanking them for their visit.
• At the end of the shift, delivers all checks and reports to the appropriate place according to established standards. 
• Adjusts service to suit guests’ requests and personalises any interaction with the guest.
• Uses a Heartist® approach – makes guests Feel Welcome, Feel Heart-warmed, Feel Incredible, and Belong.
• Actively engages in upselling and adds value.
• Relays any guest complaints to manager.
• Ensures efficiency of work in dish wash, pantry, and service preparations.
• Ensures cleanliness and work safety in food preparation and service areas.
• Carries out ad-hoc duties as assigned including, but not limited to sending operating equipment for cleaning or burnishing on weekly basis, sending soil linen for exchange for clean ones and collecting Food & Beverage requisition on daily basis. 
• Ensures service standards and individual performances is aligned with Accor Values - Guest Passion, Trust, Sustainable Performance, Spirit of Conquest, Innovation and Respect.

Learning and Development

• Participates in training activities to improve knowledge and skills.
• Attends daily briefing and monthly meeting conduct by the manager.

• This role will be based in Singapore
• As part of the Middle East, Africa and Asia Pacific (MEA APAC) Procurement team, the Manager, Procurement Controlling and Analytics is responsible to manage and drive the administration, financial planning, Profit and Loss (P&L), operational processes and performance reporting of the procurement department in the MEA APAC region.  

Responsibilities

1. Top line co-management of Procurement revenue Asia

• Functionally co-manage Asia procurement revenues.
• Co-responsible of the consolidation, management of the operational process and performance reporting of the 3 regional HUBs (MEA, Pacific and Asia) of the MEA APAC region.
• Co-responsible for managing, centralizing and monitoring the revenue of procurement department for multiple countries of the Asia region and profit centre. Act as an internal consultant and business partner to build, implement and animate transverse processes.
• Manage revenues declaration (from suppliers) and lead invoicing process to ensure the exhaustivity of turnover in coordination with procurement category managers and corporate finance.
• Build dashboard and reporting to support the procurement team and organization to analyze top line performance, define action plan and optimize revenues.
• Prepare monthly and quarterly (financial and operational) analyses to better drive performance. Create, improve and provide recurring and ad hoc reports. 
• Improve automation of data analytics, calculation and assessment of Procurement KPIs.
• Coordinate with the central corporate procurement team and the local finance the required business data.

1. P&L monitoring MEA APAC

• Responsible for managing, centralizing and monitoring Procurement P&L for the region (from revenues to Ebitda).
• Prepare and animate monthly and quarterly performance reviews.
• Collaborate with various internal (Procurement team, Finance, Credit management) and external stakeholders (suppliers, auditors, etc).

1. Budget and forecast planning & Risk and credit Management

• Support forecasting & budget planning processes for Procurement in collaboration with both local Finance department and Corporate Procurement department.
• Manage, centralize and prepare financial performance reviews for the region and budget presentation.
• Own the credit management process, contribute to the ageing balance monitoring and support category managers in payment collection.
• Create dashboard and reporting on ageing balance.
• Monitor suppliers‘ dependency and their financial rating.

1. Digital Solution Deployment and Management Asia

• Deployment of Procurement digital strategies and solutions related to closing the procure-to-pay (P2P) loop.
• Manage hotel and supplier onboarding with P2P solution provider(s).
• Co-ordinate with I.T., Operations, Suppliers and Digital partner to support optimizing onboarding process and change management.
• Prepare and present reports to management.

1. Administration and business process

• Own the procurement administration and processes. Ensure that all documentation are organized, up to date and accessible to all stakeholders.
• Manage and centralize the procurement supplier and contract database. Create and provide reporting on main KPIs.
• Responsible for the implementation and monitoring of group processes. Ensure the department is in line with corporate guidelines.
• Manage audit processes and ensure corrective action are met.
• Support category managers with supplier KYCs, dependency and financial rating.

• Provide pre-sales technical support to propose cost competitive system design solution based on tender spec & customer requirement
• Design solutions for Access Control, CCTV, Public Address, Emergency Voice Communication, Fire Alarm, Integrated Security Management and other necessary system as deemed required by the prospective customer / project (90 %)
• Foundational understanding of IT and Network systems will be necessary in design and technical assessments.
• Knowledge of Cyber-security issues and solutions will be an advantage.
• Review technical specification, system schematic, floor-plan drawings documents
• Provide system proposal and design that meet requirements & be cost competitive
• Manage the technical Compliance Appraisal, prepare Bill of Quantities and system write-up for the designed systems
• Manage Installation Work Appraisal (Scope of Work for installation)
• Prepare technical document submissions & product sourcing
• Support technical meeting with customers, end-users, consultants & vendors etc
• Demonstrate systems / products performance to clients and staffs
• Collaborate with sales, purchase & admin teams to meet tender submission date in time
• Product evaluation & POC support on potential system
• Report various system job request status with respect to milestone schedule to Section Head and all technical problem hindering system design progress

The Food and Beverage Service Executive supervises the team by proactive, interactive and reactive leadership, allowing each member of the team to feel confident and to completely satisfy our guests during their dining experience. He/she assists the management in supervising the overall operation and service standards of the restaurant to meet and exceed guest’s dining experience expectations. 

We are hiring for the following outlets:

• Raffles Courtyard
• The Grand Lobby
• Tiffin Room
• yi by Jereme Leung

Primary Responsibilities

Oversees Daily Operations and Achieving Targets

• Oversees the set-up and operation of a station/section in a restaurant.
• Supervises and participates in running an efficient and profitable operation in the assigned areas. 
• Assists the Outlet Manager/Assistant Outlet Manager in enabling employees achieve highest service and product delivery standards with a highest degree of client care and service at all times.
• Provides services for guests such as order taking and promoting the restaurant food and beverage offerings.
• Provides excellent service at all times to all of our guests based on established hotel standard operating procedures.
• Assists colleagues and guests efficiently and in a professional manner.
• Has extensive knowledge of our food & beverage menus in order to service our product, including liquors and cocktails.
• Offers menu options, advice and takes orders.
• Offers drinks, pre, during and after meal service.
• Remembers guest’s preferences to extends personalised service.
• Takes guest’s Food & Beverage orders accurately and assures correct input in Point of Sales system.
• Double checks order list before "sending" ticket to the kitchen.
• Verifies guest satisfaction with each table during each course served.
• Uses the guest name appropriately and communicates it to restaurant colleagues and managers.
• Serves food in in a timely and efficient manner.
• Arranges all tables following established standards.
• Arranges and maintains all assigned side stations and continually stocks each station before and after every shift.
• Makes sure all silver and glassware is polished, wiped and spotless.
• Keeps all side stations clean at all the times.
• Keep chairs and banquettes clean and clear of debris.
• Marks tables appropriately to food & beverage order for each course to ensure proper delivery.
• Makes sure that all product served are accounted for on the final bill before presenting it. 
• Up keeps and clears tables between courses throughout the dining experience.
• Picks up check before guest leaves and wishes guests a warm farewell while thanking them for their visit.
• At the end of the shift, delivers all checks and reports to the appropriate place according to established standards. 
• Follows through opening and closing duties. 
• Adjusts service to suit guests’ requests and personalises any interaction with the guest.
• Uses a Heartist® approach – makes guests Feel Welcome, Feel Heart-warmed, Feel Incredible, and Belong.
• Ensures service standards and individual performances are aligned with Accor Values - Guest Passion, Trust, Sustainable Performance, Spirit of Conquest, Innovation and Respect.
• Ensures NEA rules and regulations are met and achieve.  
• Actively engages in upselling and adds value.
• Relays any guest complaints to manager.
• Ensures efficiency of work in dish wash, pantry, and service preparations.
• Ensures cleanliness and work safety in food preparation and service areas.
• Carries out adhoc duties as assigned including, but not limited to sending operating equipment for cleaning or burnishing on weekly basis, sending soil linen for exchange for clean ones and collecting Food & Beverage requisition on daily basis. 
• Providing a Leading and Consistent Guest Experience
• Promotes sales through direct guests’ contact. 
• Constantly obtains guest feedback during operation ensuring guest satisfaction.
• Handles minor complaints and reports to the managers for proper follow up.
• Builds strong relationships with local guests and builds loyal following as foundation for a successful operation. 
• Maintains levels of confidentiality and discretion of the guest, colleagues, operator at all times. 

Management and Leadership of Outlet

• Acts as a mentor and role model to the Food & Beverage Associates.
• Proactive, innovative with in depth Food & Beverage and market knowledge. 
• Observes colleague’s individual performances, grooming, and punctuality and communicates with the managers accordingly. 
• Provides a high level of Safety and Security for guests and colleagues. 
• Checks daily opening and closing duties.

Training, Learning and Development of the Team

• Conducts regular on the job trainings for colleagues to develop their skills and knowledge. 
• Assists in records and submits monthly On-the-Job Training hours to Food & Beverage Office before the 15th of each month.
• Guides the departmental orientation for new hires.
• Ensures that colleagues are aware of hotel rules and regulations.
• Ensures that colleagues are trained on fire and safety, emergency procedures and hygiene.

What do we expect from you?

Under the general guidance of the Purchasing Manager or any other authorized by the management, you are responsible for, including but not limited to, storage, issue, maintaining and accounting for Food & beverage, general supplies and for maintaining cleanliness of the stores area as per Municipality standards

How your day looks like?

• To ensure that all goods received in the Hotel are properly supported by valid hotel purchase orders.
• To examine both quality and quantity of goods received in coordination with related department Heads before accepting delivery.
• To ensure that goods are promptly moved to Stores or the concerned department once received.
• To ensure that outgoing goods are properly documented and accounted for.
• To closely monitor with the Purchasing Officer all pending or partial deliveries.
• To be responsible for recording and distributing reports as required.
• To perform the physical count of all storeroom stocks and month-end inventory, with final balances to be reconciled with the general ledger month-end balance.
• To prepare monthly cost reports
• To assist Purchasing Department when required
• Any other ad-hoc tasks assigned by the Purchasing Manager and the Director of Finance.

     How do I deliver this?

• Tell it like it is- Authentic, honest, you mean it, sincere, true.

• Have fun and make friends - fun, energetic, whimsical, upbeat, “wink", casual.

• I've got your back- Accountable, responsible, makes up for own promises, knows how to take ownership, follows - thru, dependable.

• Play to win - Original, cutting edge, new, "outside the box”; open to new possibilities, different.

• Right here, right now - Attentive, detail-oriented, always focused, always in the moment, precise, owns the guest.

What do we expect from you? 

We are seeking a detail-oriented and proactive Accounts Receivable Executive to join our finance team. The successful candidate will be responsible for managing all aspects of accounts receivable, ensuring timely and accurate invoicing, payment processing, and customer account management. This role requires strong communication skills and the ability to work collaboratively with various departments to support the company’s financial health. 

How your day looks like? 

Key Responsibilities: 

• Invoicing and Billing and prepare manual invoice & credit noted where and when required 
• Generate and send out invoices to customers in a timely and accurate manner. 
• Verify that transactions comply with financial policies and procedures. 
• Investigate and resolve billing discrepancies / enquiries 
• Contact customers via phone, email, or mail to follow up on outstanding payments. 
• Reconcile customer accounts and resolve discrepancies or billing issues. 
• Prepare regular reports on accounts receivable status, including aging reports. 
• Assist in the preparation of financial statements and other accounting reports as required. 
• Address customer inquiries and resolve any issues or concerns related to billing and payments. 
• Report on monthly accounts receivable ageing analysis and detailed accounts’ ledgers. 
• Point of contact for Guest Ledger and liaison with Front Office. 
• Process and timely issuance of Statement of accounts and follow up on delinquent payment. 
• Provide ad hoc support to operations accounts team. 
• Process credit applications, ensuring that clients are notified promptly and professionally. 
• Ensure all invoices / statements are issued on a timely basis. 
• Maintain positive working relationships with customers to facilitate timely collections. 
• Maintain accurate and up-to-date customer account records. 
• Monitor and pursue collection of overdue accounts. 
• Hold Credit Meeting on a weekly basis and write minutes. 
• Ensure compliance with company policies and accounting standards. 
• As and when any Ad-hoc task given by superior 

Preferred Skills: 

• Familiarity with industry-specific billing and collection practices. 
• Strong problem-solving skills and the ability to handle difficult customer situations. 

How do I deliver this? 

• Tell it like it is- Authentic, honest, you mean it, sincere, true. 
• Have fun and make friends - fun, energetic, whimsical, upbeat, “wink", casual. 
• I've got your back- Accountable, responsible, makes up for own promises, knows how to take ownership, follows - thru, dependable. 
• Play to win - Original, cutting edge, new, "outside the box”; open to new possibilities, different. 
• Right here, right now - Attentive, detail-oriented, always focused, always in the moment, precise, owns the guest. 

You are responsible for delivering a Great Customer Experience that contributes to the Sales and Profit in your store.  You always put our customers first and offer assistance and share your Product and Fashion knowledge

The Recruiter is responsible for Service Excellence throughout the recruitment cycle. They act as a brand ambassador for the client, focused on delivering exceptional talent while providing proactive and timely communication on the status of the search. They serve as subject matter expert in talent acquisition and provide consultative direction and industry expertise to hiring leader.    

• Work Location: Candidates must be open to work in either of the client sites: RR Solutions Asia Pte. Ltd. 10 Tukang Innovation OR 1 Seletar Aerospace Crescent
• Work Arrangement: Hybrid (3x in the client office per week)
• Work Schedule: Day shift/ APAC shift

Specific Requirements:

• Minimum of 5 years' experience in full-cycle recruiting, preferably within the engineering or advanced manufacturing sectors.
• The ideal candidate should possess strong stakeholder management skills and the ability to independently manage the entire hiring process with minimal supervision.  

Responsibilities:   

Finding Candidates:  

• Lead a detailed job scope meeting with the hiring leader to determine position specifications, providing relevant market data and recommendations on possible approaches to the search or candidate requirements.
• Review of candidates who have applied via the Applicant Tracking System (ATS).
• Evaluate candidate qualifications against position requirements and determine who to move forward in the recruitment process.
• Develop and manage recruitment marketing plans or sourcing plans to determine the most appropriate candidate sources that align to the search requirements.
• Source candidates via resume databases, search engine and networking sites using Boolean search language.
• Solicit and pursue referrals from business networks and/or internal referrals.
• Utilize Cielo’s proprietary software for mobile and email campaigning to talent communities.

Engaging Candidates:

• Use an appropriate mix of media to connect with talent communities (phone, email, social media, etc.).
• Articulate value proposition to candidates who are interested in the job opportunity.
• Prepare candidates for interviews, coaching them on logistical information, interview schedule, appropriate attire and overall expectations.
• Ensure candidates are provided with timely updates concerning the status of their applications and interviews.

Assessing Candidates:

• Draft and utilize phone interview templates appropriate to the job description.
• Use independent judgement to compare candidate phone interview notes and skills assessments with position requirements to determine if the candidate is a match for the role or a potential match for other open positions.
• Issue skills testing as needed and evaluate results (if process dictates).
• Review background and reference information (if process dictates).

Influencing the Hire:

• Keep candidates engaged throughout process, ensuring consistent communication on the status of the search.
• Partner with hiring leader to determine offer details, using market data and compensation guidelines to support recommendations.
• Articulate a job offer to candidate and drive for candidate acceptance, anticipating and negotiating counter-offers as appropriate.

Service Excellence:

• Strict adherence to all regulations (OFCCP and all other compliance standards set forth).
• Work to deliver a strong candidate slate, continuously building talent pipelines to ensure there are multiple qualified candidates in play at all times.
• Provide accurate and regular reporting of recruiting activities to the hiring leader and Cielo leadership to depict both metrics and efforts.
• Identify perceived difficulties with searches and research and recommend solutions to both internal and external stakeholders.
• Proactively and regularly communicate the status of each search to the hiring leader, providing a consultative approach with recommendations on how to move forward. 

Team Summary

The SMT Cluster, Global Clients & Global/Regional Acquirers Client Services team is currently a team of 9 located across the region covering clients in 3 countries: Singapore, Malaysia and Thailand. It also covers Global Clients and Global Acquirers who have presence in the Asia Pacific region. 

The team is accountable for managing the post-sale and operational relationships of clients by overseeing onboarding and implementation processes, maximizing adoption of deployed products, driving Client Success outcomes, and optimizing client performance.

What a Senior Director, Head of Client Services (CS) – SMT Cluster, Global Clients and Global/Regional Acquirers does at Visa?

The Senior Director, Head of Client Services (CS) – SMT Cluster, Global Clients & and Global/Regional Acquirers is a senior leadership role, reporting to the SVP, Head of AP Client Services, and will lead the team responsible for managing the post-sales and operational relationships of clients by overseeing onboarding and implementation processes, maximizing adoption of deployed products, driving Client Success outcomes, and optimizing client performance across the SMT markets, Global Clients and Global/Regional Acquirers.

The Senior Director is expected to provide strategic, functional, and technical leadership for all the operational activities for applicable clients, including the cross functional delivery of systems and services. They will define and deploy client service strategies across the different client types including proactive Client Success planning. This will ensure their client operational goals/success metrics are understood, intended outcomes are met and client readiness activities for upcoming mandates are tracked in Client Success Plans. In addition, a key tenet will be to develop and enhance success metrics for the team they lead to ensure Client satisfaction is not only measured, but is exceeded, using net promoter scores, survey results, OKRs, in person meetings, outreach calls, and other factors to determine accountability and proactive engagements by their team members. 

The Senior Director is accountable for building a high-performing and cohesive team, aligned to the global Client Success strategy, by providing leadership to a team of individual contributors. They should do this through coaching, setting strategic direction and applying working knowledge of Visa products, systems, and procedures. They are accountable for personifying the Visa leadership principles while providing guidance to direct reports, cross-functional staff, and senior management to proactively drive Client Success whilst ensuring effective resolution of high-priority issues with potential of significant financial implications.

In this role, you are expected to:

• Lead courageously to inspire the SMT Cluster, Global Clients and Global/Regional Acquirers Client Services team, focused on delivering excellent client experience and optimizing our clients’ performance.
• Be a member of, and active participant in, the AP Client Services Leadership Team and the SMT Cluster, Global Clients & Acquiring Leadership Team.
• Own the expense budget for this group, as well as revenue and sales targets and Objectives/Key Results based on the multi-year Client Success transformation.
• Drive the development and delivery of key strategic initiatives in support of the global Client Success transformation, inspiring and holding team members to account for enacting key changes in support of the future state vision.
• Establish and foster outstanding relationships with executive management team stakeholders from Clients and is adept at independently managing and resolving challenging and complex client escalations by obsessing about clients. 
• Develop and maintain outstanding relationships with key Visa cross-functional stakeholders. Represents the voice of the client on all operational initiatives and issues with key internal partner organizations including Sales, Product, Global Clients, Global/Regional Acquirers, Finance, Risk, Legal and Technology.
• Build and maintain highest quality relationships across all key clients, industry participants and regulatory bodies. Establishes thought leadership in domains on payments, operations, innovation and technology. 
• Own the holistic post-sale and operational relationship of the client portfolio, acting as a key ambassador of all Client Services teams by providing the central voice of Client Services to Clients and Sales Account Owners.
• Act, on an ad-hoc and as needed basis, as the central escalation point for managing client escalations concerning major incident/crisis responses.
• Provides thought leadership expertise on the latest global payment processing trends, Visa solutions, and technologies to provide a world class Client experience.
• Manage all Client Services staff in the SMT cluster, some of whom dual report to other Client Services functions, requiring partnership and coordination with other Client Services Leads.
• Be available for international travel 40% of the time due to the regional footprint of clients, direct reports and team members.

Why this is important to Visa?

This senior leadership role is an exciting opportunity to be at the forefront of and shape Visa’s Client Success transformation, by leading and developing a high-performing team of Client Success Managers to maximize client benefits realization and value from Visa products via proactive optimization processes.

The Db2 Database Engineering Administration team is part of Operations & Infrastructure (O&I) Technology Platform and is responsible for common integration infrastructure that supports communication between multiple enterprise applications and multiple business lines

Should you join our team, you will be responsible for managing the team that provides design, integration, advanced problem analysis, successful deployment, and continuous operational improvement of Db2 z OS database technology used at Visa. You should be well versed in database administration practices and principles as you will share the responsibility of managing overall database build, deployment and support. You will be expected to an influential technical domain authority for the database team.

Job Scope

This Director role is responsible for the team that delivers database administration solutions which involves complex problem solving and taking a broad perspective to identify creative solutions. This management role also serves as a technical functional specialist that guides the team to provide Db2 z OS database administration and solution on development and production systems.

Responsibilities

• Manage the team that supports Db2 database and database availability, database security patching, implementation of database maintenance and support the availability of development, QA, pre-production and production environments.
• Ensure that sufficient resources and skills are available to provide the required technical support.
• Manage a portfolio of applications databases and work with business technology groups to implement new database solutions and to maintain their own existing database portfolio.
• Develop an annual business plan that determines functional activities for subsequent fiscal year.
• Assist with the provision of systems, applications and operational performance monitoring, capacity planning and utilization.
• Assist with the evaluation, development of business cases for the introduction of new Db2-related software into the Visa Host Systems portfolio of supported products.
• Create high customer satisfaction by resolving service issues and preventing lapses in service. Represent the Db2 z OS team at any relevant internal external meetings or seminars providing feedback presentations to the group.
• Create team level strategies, establish team level goals and identify new processes to improve internal productivity.
• Lead projects with cross-functional involvement, interacting frequently with customers, peers and senior managers.
• Ensure adequate resources are available for the provision of database support for the MVS Mainframe Support Hotline.
• Maintain awareness and understanding of the current and planned software and hardware areas to ensure that Visa’s current and future application requirements are met.

This is a hybrid position. Hybrid employees can alternate time between both remote and office. Employees in hybrid roles are expected to work from the office 2-3 set days a week (determined by leadership/site), with a general guidepost of being in the office 50% or more of the time based on business needs.

• Establish client’s requirements and undertake feasibility studies
• Attend onsite and consultants’ meetings and liaise with clients, architects and associate consultants in the administration of projects
• Interpret engineering drawings and specifications to calculate project costs
• Prepare various main building contracts, piling contracts and nominated sub-contracts for tender and contract formalization
• Measure and take off quantities for architectural and structural work elements
• Administer pre and post contract and consultancy work
• Assess variation orders, prepare interim valuations, cost plans and budget studies
• Compile contract documents for execution
• Understand and adhere to the statutory building regulations
• Undertake cost analysis for repair and maintenance of project work
• Allocate work to subcontractors
• Analyze outcomes and write detailed progress reports
• Maintain awareness of different building contracts in current use
• Valuing completed work and arrange payments
• Provide advice on contractual claims

We are hiring for the Head, Growth & Marketing position based in Singapore. This role will be reporting directly to the Managing Director. You will also work closely with the MD and other senior leaders to identify and execute high-priority initiatives that support the company's strategic goals.

Topline and Budget Management:

• Develop and manage the annual marketing budget, ensuring optimal resource allocation and ROI tracking
• Continuously develop and optimize marketing mix according to the objectives of the company
• Accountability for delivering topline OKRs in line with budget/targets
   

Growth Planning:

• Define and articulate a clear growth strategy aligned with business goals, focusing on both short-term and long-term objectives
• Identify key growth opportunities in target markets and segments, ensuring alignment with the overall business strategy
   

360 Marketing and Brand Management:

• Drive marketing campaigns and GTMs that effectively communicate best offerings and value propositions 
• Lead marketing efforts accross full suite of channels, including performance marketing, social media marketing, demand growth, CRM and partnerships
• Develop and optimize multi-channel marketing campaigns to drive customer acquisition, conversion, and retention
• Continuously develop and grow brand love, ensuring consistency across all marketing channels and customer touchpoints
   

People Leadership and cross-functional alignment:

• Build, mentor, and manage a high-performing growth and marketing team, fostering a culture of collaboration, creativity, and accountability
• Provide guidance and direction in setting objectives and achieving marketing goals
• Work closely with the regional marketing team to develop and execute country strategy
• Work closely with the commercial teams across food and grocery businesses to meet business objectives

As a Legal Counsel, you provide legal support to drive the regional commercial strategy with a focus on digital and physical store portfolio of H&M Group across Singapore, Japan, Malaysia, Philippines and Vietnam.

Key responsibilities

• Be a competent legal advisor supporting H&M’s digital and physical store expansion in the region. Proactively advise on legal issues/disputes related to expansion and/or consolidation and manage responses in relation to contentious matters. 
• Review, draft and negotiate lease/tenancy agreements for H&M stores including legal documents related to construction and facilities from a pro-business perspective with minimal risk exposure to H&M. Assist in research and analysis on legal issues with cross-border element in business/ consumer laws and other laws relevant for the industry. Provide contractual and regulatory legal advice on marketplace and partnership opportunities for online projects
• Be a reliable business partner for the HR team, providing legal and regulatory guidance on employment matters and labor laws in the region.
• Collaborating with internal teams and external counsel on advice or investigations relating to a variety of regulatory queries. Collaborate with internal stakeholders and Head of Legal & PA to provide overall legal support for projects, disputes and strategic initiatives. Support data privacy team with regulatory guidance
• Manage relationships with external counsel and oversee correspondence with authorities when required.

Responsibilities:

Process customer payments using POS system (cash and card payments)

Balance cash register with receipts

Dealing with customer exchange/ refunds

Promotes house brand products, new arrivals and promotional items to customers

Requirements:

Retails sales experience would be an advantage

Ability to stand long hours

Able to work in fast-paced environment

Keeping up to date with special promotions and putting up displays

Perform regular price check to ensure no discrepancies

Answer queries from customers

Responsibilities:

• Payroll: Prepare monthly payroll accurately and on time.

• Employee Records: Maintain personal, attendance, and leave records.

• Recruitment: Post jobs, screen resumes, and schedule interviews.

• Leave Management: Handle applications and balances.

• Onboarding/Offboarding: Facilitate processes.

• HR Documentation: Prepare employment documents and necessary.

• Employee Queries: Respond to HR inquiries.

• Compliance: Ensure labor law and policy compliance.

• HR Reporting: Generate reports and aid in data analysis.

• Foreign Worker Passes: Handle applications, renewals, and cancellations.

Requirements:

• Detail-oriented and organized.

• Strong communication skills.

• Handle sensitive information with integrity.

• MS Office proficiency.

• Familiarity with HR software is a plus.

• Eager to learn and collaborate.

Why Join Us:

• Gain HR experience and grow your career.

• Collaborative work environment.

• Competitive salary and benefits.

• Join our passionate team.

If you are interested in this exciting opportunity, please submit your resume and cover letter for consideration.Job

Job Description:

• Identifying new business opportunities including researching
• Build and maintain relationships with clients and industry contacts
• Establish and nurture relationship that can lead to business opportunities.
• Developing growth strategies by working closely with senior management to develop and implement strategies
• Collaboration with cross functional team and work closely with other sub sectors including marketing & product development and support business development initiatives

Requirements

• A bachelor's degree in business administration, or a related field.
• Minimum 15 years of working experience.
• Background in the water, power and process industry.
• Excellent communication skills in English
• Ability to network effectively and build relationships with key contacts and clients.
• Hands on project management experience of completing fully at least 1 local project of 25m$ and 1 international project of same size

Job Description

• 5 years relevant working experience in Water Treatment industries is preferable.

• Experienced in the design of water treatment plants (desalination, potable water, demineralization) and membranes systems (MBR, MF/UF, Reverse Osmosis, Nano-Filtration, etc.), experience in Demineralization System will be added advantage.

• Strong technical knowledge (i.e Process Design and Calculation) in Membrane (MF/UF/RO/EDI), Ion Exchange, and pretreatment processes (coagulation / flocculation, sedimentation, clarification, filtration)

• Review Client’s Requirement, Technical Specifications & Tender Specifications to generate engineering deliverables (General Specification & Particular Specifications, Datasheets, Major Equipment List, Pipe List, Mass Balance, Hydraulic Profiles, Process Flow Diagram, Process & Instrumentation Diagram, etc.)

• Assist the Engineering Manager & Lead Engineer, Process on engagement with Clients, Consultants, Sub-Contractors, Vendors, and others for the development of design, procurement, fabrication, construction, erection and commissioning works.

• Coordinate with inter-disciplines engineering team (Process, Mechanical, Electrical, Instrumentation & Control Automation, C&S and Drafting) on development of engineering deliverable on a timely basis.

• Procurement Services Support: Develop the applicable Equipment List/Package, Technical Specifications and Bill of Materials to support Procurement Department to issue Request for Quotation (RFQ). Assist to review the RFQ, prepare applicable technical & commercial clarifications with selected Sub-Contractors or Suppliers. Provide justification on the shortlisted Sub-Contractors or Suppliers for onward negotiations.

Requirement:

• Degree in Chemical Engineering or Environmental.

• Prior experience of at least 5 years in process design. Experience in UltraPure Water (UPW) will be added advantage.

• Ability to establish and maintain appropriate relationships with team members.

• Able to work independently with minimal supervision

Experience with big data tools: Python, spark, scala, hadoop, etc

Experience in Migrating SAS code and strong sql queries.

Experience with data pipeline and workflow management tools: Azkaban, Luigi, Airflow, etc.

Experience with stream-processing systems: Storm, Spark- Streaming, etc Experience with object-oriented/object function scripting languages: Python, Java, C++, Scala,etc

Experience on Cloudera/ Data bricks/ Snowflakes platforms will be added advantage

Advanced working SQL knowledge and experience working with relational databases, query authoring (SQL) as well as working familiarity with a variety of databases.

Experience building and optimizing ‘big data’ data pipelines, architectures and data sets.

Experience performing root cause analysis on internal and external data and processes to answer specific business questions and identify opportunities for improvement.

Strong analytic skills related to working with unstructured datasets.

Build processes supporting data transformation, data structures, metadata, dependency and workload management.

A successful history of manipulating, processing and extracting value from large disconnected datasets.

Working knowledge of message queuing, stream processing, and highly scalable ‘big data’ data stores.

Willingness to provide L2/L3 application support.

Willingness to support on production issues on a 24/7 rotational basis.

Willingness to support weekend and public holidays.

• Hand on Experience with ETL, Informatica and writing Teradata SQL.
• Should be expert in Teradata Utilities
• Should be good in Unix Shell scripting
• Sound knowledge of financial service logical data model (Teradata FSLDM)
• Work closely with Business Users to convert the business requirement into Technical
• Requirement.
• Should be able to create Mapping documents for FSLDM and downstream data mart
• Must have work with ETL, preferably in Datastage
• Prepare Test cases for Unit Testing/SIT/Regression
• Design and document development standards
• Sound knowledge of Core Banking Domain
• Should have knowledge on Data warehouse Concepts
• Hands on experience in Control M Scheduling tool
• User and Client meetings
• Should be able to take ownership and deliver independently

Required Technical and Professional Expertise

• Experience in Teradata SQL Query Writing
• Hands on experience in Unix and shell scripts
• Experience in Teradata Utilities(BTEQ, Fast Load, Multi Load)
• Experience in FSLDM
• Control M
• Demonstrate string SQL skills and performance tunning
• Prefer Banking Domain
• Willingness to provide L2/L3 application support.
• Willingness to support on production issues on a 24/7 rotational basis.
• Willingness to support weekend and public holidays.

We are seeking a highly skilled and motivated individual with expertise in MS SQL, PowerShell, C++, Unix Scripting, REST API development,. The ideal candidate will contribute to developing,implementing, and maintaining robust solutions tailored to our business needs.

·Min 5+ Years of experience In field of Software Engineering
Proficiency in MS SQL for database management and development.

· Hands-on experience in PowerShell scriptingfor automation.

· Strong knowledge of C++ programming and object-oriented design.

· Expertise in Unix Scripting for server management.

Familiarity with REST API architecture and development

About Us:

CleanCrew is an innovative on-demand laundry platform designed to provide premium laundry care with a quick turnaround of 48 hours. We aim to simplify laundry services for individuals and businesses while maintaining exceptional quality and customer satisfaction. Join our team and be part of a fast-growing startup that values creativity, efficiency, and customer-first solutions.

Role Overview:

We are seeking a proactive and detail-oriented Operations and Customer Servicing Intern to support the daily operations and ensure a seamless customer experience. This role is ideal for someone who thrives in a fast-paced environment, enjoys problem-solving, and is eager to learn about operational logistics and customer relationship management.

Responsibilities:

1. Customer Servicing:

• Respond to and manage customer queries and orders via WhatsApp Business in a timely and professional manner.
• Build strong customer relationships through effective communication and problem-solving.
  

2. Operational Management:

• Plan, track, manage, and coordinate daily delivery routes and the movement of orders across locations to ensure prompt delivery.
• Record daily customer orders and oversee the end-to-end process, including payment collection and order scheduling
• Handle ad-hoc tasks to meet daily operational and logistical needs.
  

3. Strategy and Reporting:

• Prepare necessary data and financial reports (e.g., End-of-Month tracking reports) to support business operations.
• Develop and implement strategies to enhance customer servicing channels and improve efficiency over time.

Requirements:

• Strong communication and interpersonal skills.
• Excellent organisational and time-management abilities.
• Proficiency in Microsoft Excel, Google Sheets, or similar tools.
• Ability to adapt to a fast-paced environment and handle multiple tasks simultaneously.
• Attention to detail and a problem-solving mindset.
• Prior experience in customer service, logistics, or operations (preferred but not mandatory).

What You’ll Gain:

• Hands-on, on-the-ground experience in operational logistics and customer service management.
• Opportunities to strategise and implement efficiency improvements in a startup environment.
• Exposure to the inner workings of a tech-enabled, on-demand service platform.
• Mentorship and guidance from experienced professionals.

Key Performance Indicators (KPIs):

• Average response time to customer queries
• Customer satisfaction levels
• Successful, on-time delivery rate for all orders - commercial and personal
• Accuracy and timeliness of data and financial reporting

How to Apply:

If you are excited about this opportunity, please send your resume and a brief cover letter to [email address]. Let us know why you are the perfect fit for this role and how you can contribute to CleanCrew's success.

Join us in transforming the laundry industry with innovation and excellent service!

Core Responsibilities

• Manage the end-to-end bid process.
• Manage bid teams and inputs from key stakeholders, typically engaging with sales, marketing, product teams, finance, commercial, legal and project management / delivery.
• Work with the Sales lead to develop a clear win strategy for each bid and ensure win themes are clear and compelling.
• Understand and resolve complex technical, strategic, and business issues.
• Prepare and review the commercial aspects of the bid, ensuring all products / services are included in the final price to the customer.
• Risk tracking and management throughout the bid process.
• Contributing to the written proposal - both in terms of content and presentation (such as providing guidance around the executive summary).
• Manage the bid budget and monitor and report on overall performance against KPIs.
• Ensure timescales are achieved at each step of the bid process, including all internal governance, while taking the initiative in setting realistic deadlines.
• Ensure on-time submission of compliant and commercially sound bids.
• Co-ordinate and plan all client presentations required as part of the bid submission.
• Drive continuous improvement, through post-bid reviews, both internally and with customers.

Requirements

• Possess experience in IT Services Industry with Bid Management experience.
• Minimum 5 years of experience will be preferred.
• Possess strong communication and stakeholder management skills.
• Able to work in a fast paced and dynamic environment.
• A proven track record of success in delivering winning bids.
• A Self-driven, resourceful and committed individual
• Able to work independently and within teams.

Description:

Professional skills in hair cutting, washing and blowing of hair

Skills in doing hair designs

Knowledge of mixing own colour dye to provide colour/ hightlight service to customers

Experienced in doing scalp treatments

Requirements:

Minimum 5 years experience in sales industry

Oversee and run daily oeprations of whole outlet smoothly

Be in line with organizational goals and mission

Excellent interpersonal and communication skills

Passion in customer service

Enjoy communicating with people from all levels

Able to withstand long working hours

Candidates with experience in the hair industry will be an advantage

Responsibilities:

- Accuracy of discount/ profit margin of items

- Assistant to prepare PO, match DO and invoices and prepare payment advises

- Matching and checking of vendor’s invoices, DO, PO

- Pulling of data from POS system, tabulate sales data and reports

- Sales and Purchases reporting

- Data entry of PO

- Ensure database is up to date

- Any other adhoc duties as assigned

Requirements:

- Basic accounting knowledge

- Able to work independently without supervision

- Possess high integrity and strong commitment towards your job

- Good command of MS Excel

- Merticulous with details

- Knowledge in POS system will be an advantage

Responsibilities:

- Receive and tally goods according to delivery order/ invoice from supplier/s.

- Receive tallied goods into inventory system.

- Pick outlet/s ordered goods, scan quantity using PDA and import data from PDA into inventory system.

- Pack goods onto pallet to prepare for delivery to outlet/s.

- Report discrepancy such as shortages, excess and damaged stocks to superior.

- Ensure proper book-keeping of documentation for records and traceability.

- Perform quarterly stock take.

- Perform general housekeeping.

- Any other adhoc duties as assigned.

Requirements:

- No working experience needed, job training will be provided.

- Able to work independently and as a team in a fast pace environment.

- Able to do heavy physical work activities.

- Possess high integrity and strong commitment towards your job.