COMPANY DESCRIPTION

Beyondsoft International (Singapore) Pte. Ltd. was set up in 2007 and established as the regional headquarters for the Southeast Asia (SEA) and European markets in September 2015. Based on our vision of "Using technology to promote social progress, economic development and become a global customer preferred partner" and our concept of "Beyond your expectations", Beyondsoft is committed to provide our customers in countries along the "Belt and Road" with comprehensive solutions and products and creating commercial value for customers to realizing continuous businesses development.

Our core business includes:

1. IT development services providing customers with IT consulting, software research and development, software and hardware testing, system integration and operation and maintenance, data analysis and other services;
2. New retail solutions and products through intelligent products, helping small and medium-sized enterprises (SMEs) realize the digital transformation of their daily operations;
3. Internet of Things (IoT) platform and solutions comprehensive use of IoT, artificial intelligence, big data, cloud computing and other technologies to provide IoT solutions for intelligent upgrades in cities, parks, buildings and industries, to create a smart future.

For more information, please visit www.beyondsoft.com.

RESPONSIBILITIES

Business Analyst Duties:

• Requirement Gathering: Collaborate with stakeholders to gather and document business requirements.
• User Stories: Create detailed user stories and acceptance criteria.
• Process Analysis: Analyze and document current business processes and workflows.
• Solution Design: Work with the development team to design solutions that meet business needs.
• Testing and Validation: Prepare the test plans and test cases following with execution of the test cases to ensure solutions meet requirements.

Scrum Master Duties:

• Facilitate Scrum Events: Lead daily stand-ups, sprint planning, sprint reviews, and retrospectives.
• Coach Agile Practices: Guide the team in Agile methodologies and ensure adherence to Scrum principles.
• Remove Impediments: Identify and eliminate obstacles that hinder the team's progress.
• Manage Scrum Artifacts: Maintain the product backlog, sprint backlog, and burndown charts.
• Stakeholder Communication: Serve as the point of contact between the development team and external stakeholders.

• Bachelor's Degree in Information Technology or any IT related background
• At least 3 years of proven experience as a Scrum Master and Business Analyst in software development.
• Deep understanding of Agile frameworks, particularly Scrum.
• Familiarity with web application development and related technologies.
• Strong analytical and problem-solving abilities.
• Excellent communication and interpersonal skills.
• Certified Scrum Master (CSM) or similar Agile certification is preferred.

SUMMARY OF THE JOB

The Trading Operator is responsible in for executing trades from contract conclusion by the Trading teams to cash collection:

• Delivering seamless and effective delivery of excellent service to Holcim’s business partners (customers, ship owners/brokers, suppliers) in a timely manner.
• Ensuring integrity of information flows to and from internal and external stakeholders.
• Managing risks under the responsibility and guidance of the Trading teams within the defined segregation of duties.
• Adding value by proposing improvements to the Trading teams and by integrating customer’s feedback to improve Holcim’s value proposition to customers.

MAIN ACTIVITIES / RESPONSIBILITIES

Business objectives

Manage the value creation for and with existing customers and suppliers for the whole Holcim’s perimeter characterised by activities such as:

• Ensuring smooth and seamless execution of trades administration (for bulkcarriers, containers and multimodal transportation) with Holcim business partners by driving supply chain schedules and daily updates directly with suppliers, customers, ship owners/brokers, port agents, freight forwarders/logistics providers and other stakeholders.
• Ensure and track that cargo, shipping and multimodal transportation commitments are fulfilled and escalate any potential performance issues to the various internal stakeholders (Traders, Shipping, Supply Chain, Legal, and Management).
• Ensuring the integrity, timeliness and quality of the information provided to internal and external stakeholders through internal checks and controls (e.g., get approval before loading from CFO and Head of Region in case of missing LC, non-back-to-back positions, provisions, etc).
• Obtain, issue documentary/shipping instructions, customs documentation, inventory documentation with the various stakeholders (suppliers, customers, banks, ship owner/brokers, freight forwarders/logistics providers, etc) and organise surveyors, inspection, etc. where required.
• Ensure nomination and timely acceptance of vessel in close coordination with the Chartering Managers/Shipping department.
• Ensure that all measures of mitigation are in place to avoid any risks, disruptions, losses related to vessel operations/trade execution.
• Is responsible for the issuance and control of any laytime calculations and claims with ship owners, suppliers and customers.
• Initiating cash in – cash out processes at transactional level upstream from Finance.
• Prepare reports, statistics for the Team Leaders, Traders or other internal stakeholders when required.
• Escalate any operational issues to the Team Leader and/or the Trader and/or the Chartering Manager.
• Share internally any market/business intelligence collected through daily interaction with customers and suppliers.
• Collect and forward customer inquiries to the relevant Trader.

Risk management

• Adhere to the Holcim Code of Business Conduct, Trading Policy and Shipping Directive and all relevant Holcim policies.
• Protection of the Holcim Group reputation and brand value for relevant seaborne trading activities.
• Anticipation, mitigation and resolution of trade incidents under the Trading team’s guidance, providing suggestions on mitigations strategies.
• Alerts to Team Leader and/or Traders/Charterers in case of material risk (e.g., missing LC, claims), deviance from the delegation of authority or any risk of breach of applicable Policies, in line with Holcim’s segregation of duties
• Strict compliance with the Operation Operating model (process, tools etc).

Find Your Dream Job with Us

WE ARE HIRING!! Apply now and make a difference.

Role: Developer

Job Requisition Number: JR46891

Job Level: More than 10 years of relevant experience (L4)

Location: Singapore

Job Objectives

Digital team provides software and system development, information technology support services and banking operations.

We have centralized and standardized the technology components into Singapore, creating a global footprint which can be utilized for supporting our regional subsidiaries and the branches around the world. We operate and support 19 countries with this architecture to provide a secure and flexible banking infrastructure.

Our technology team provide transactional customer services for our businesses while also focusing on cost efficiency through process improvements, automation and straight through processing.

Key Responsibilities

• Analyse, develop, enhance, debug, support, maintain, test applications
• The primary work comprises of requirement analysis, mapping design, technical specification, programming, code review, job scheduling, perform unit test and SIT, support UAT, deploy to production, post implementation support, and technical documentation.

Key Requirements:

Education:

• Engineering bachelor’s degree
• Around 10 years’ experience in banks doing IT

Essential:

• Around 10 years’ experience in Java and Spring Boot development
• Having working experience on multiple projects end to end.
• Having experience in all relevant technical matters, end-to-end, within the IT implementation projects
• Adequate documentation of work done in projects updated in confluence.
• Worked with senior developers in all project’s development, integration and effective communication to business.
• Having working experience in Agile environment
• Who has essential working knowledge of ADV application which is a product from Meniga

Technical Skills:

• SQL, Java (essential knowledge in spring boot) & Shell Scripting

Please forward your resume in MS word format to [email protected] and

[email protected]

Please refer your friends for any IT openings as we have various positions.

Please do not send PDF Format Resume . Send the following details

1. Notice period

2. Current Salary

3. Expected Salary

4. Visa Status in Singapore

5. Current Location

Your Role
We are looking for an experienced Customer Service Officer / Administrative Assistant to handling of daily order processing PO, DO, invoice and customer. You will follow up with customers stock queries, shipments, delivery, GRN and complaints. To liaise with different party for parties for customers delivery schedules. To prepare and perform inbound, outbound and inventory reports. To manage trucking container and shipping instructions for warehouse with Freight team

What Will You Do

• · Handling of daily order processing PO, DO, invoice and customer
• · Follow up with customers stock queries, shipments, delivery, GRN and complaints
• · Liaise with different party for parties for customers delivery schedules
• · To prepare and perform inbound, outbound and inventory reports
• · Manage trucking container and shipping instructions for warehouse with Freight team
• · Other ad-hoc assigned by manager

What Do We Want

• · At least N Level and above
• · Min 1-2 years of relevant customer service experience in Shipping/Logistics
• · Proficient in Microsoft Office applications (Outlook, Excel, Word)

What Will You Get In Return
You will be given exposure to a hold a key position in a growing organization with attractive rewards and a wide range of benefits. You will entitle a Gross salary up to S$3000 + attractive perks.

What You Need to do Now
Click "Apply" and please include the following information in your resume:

• Personal Particulars with recent photograph
• Education background
• Work experiences in point forms
• Reason(s) for leaving
• Current and Expected salary
• Date of availability / Notice Period

Note:
Only shortlisted candidate will be notified via email for an interview invitation

Responsibilities:

l Responsible for food preparation and cooking to standard operating procedures;

l Ensure smooth operations and allocation of duties within the kitchen;

l Ensure that all orders are fulfilled in a timely manner and to expected standards;

l Attend to kitchen-related duties stock- checking and inventory and ordering;

l Practice and ensure good hygiene and housekeeping standards within the kitchen;

l Ensure food is stored, prepare and presented in a safe and hygiene manner;

l Uphold high standards of food quality to ensure customer satisfaction.

Requirements

l Strong experience in Chinese cuisine including all varieties of noodles and rice

l Profound knowledge of different kinds of beverages

l Deep knowledge of every aspect of Chinese dishes

l Proficient with BBQ and Chinese specialty equipment

l Ability to manage numerous tasks, assign responsibilities and display high patience

Must be able to work night shift or split shift

Must be able to work extra hours or weekend if needed

About Client

A global, cross-platform developer and publisher committed to creating immersive gaming worlds enhanced by digital ownership. Strives to connect millions of players worldwide by seamlessly integrating free-to-play gaming with Web3 technology. Delivers core gaming experiences that not only entertain but also empower players with the opportunity for true ownership.

Currently seeking an experienced Publishing Lead with a proven track record of successfully launching and monetizing profitable GameFi projects.

Responsibilities:

Oversee the entire commercialization lifecycle, from strategy development to execution, ensuring seamless operations across the full chain of publishing. Take ownership of all aspects of the GameFi project's publishing process, driving profitability and sustainable growth.

• Lead the overall marketing strategy for the product, utilizing solid brand management, strategic marketing planning, and effective media and PR resources to establish a positive perception and positioning in users' minds.
• Drive user engagement and organic growth through diverse marketing and operational tactics, including but not limited to social media, community building, and Key Opinion Leaders (KOLs).
• Develop a comprehensive monetization model and sales strategy for the product, taking full responsibility for achieving revenue targets.
• Oversee metrics related to user acquisition, user quality, market reputation, and the product’s long-term market popularity.

Requirements:

• Comprehensive understanding of the GameFi commercialization pipeline, with experience leading at least one profitable GameFi project and deep involvement in commercialization strategy and operations.
• Expertise in marketing methodologies, with a strong theoretical foundation and proven hands-on experience.
• Extensive market and product insights, with familiarity with the current state of the domestic and international GameFi markets.

Key Focus:

• Expertise in Web3 commercialization, taking responsibility for the Web3 monetization strategy of our TPS project.

*Kindly note that only shortlisted candidates will be notified. Thank you.

Dylan Choo

Rewarding Talents International

EA License: 22S1387

EA Personnel: R2094227

JOB DESCRIPTION

• To profile clients' needs and provide them with purposeful financial advice.
• To acquire new clients through your own means or through our dynamic range of business development and sales activities.
• Actively develop a financially independent and savvy clientele through meaningful use of financial planning techniques, such as Asset Allocation, Unit Trusts, Life and Health Insurance, Wills and Trust Service, etc.
• Engage in business development activities, including client presentations, seminars, and workshops.

JOB REQUIREMENTS

• Self-motivated, with a strong will to excel in a competitive environment.
• Minimum GCE 'A' Levels, Diploma or above. Accreditation in CMFAS Modules 5, 8, 8A, 9 & 9A is highly preferred.
• Ability to effectively interact and communicate with a broad range of people. Able to take the initiative and work in a team environment.
• Pleasant personality and good learning attitude.
• Experience in marketing/sales is an added advantage.

Massage Therapist Job Description

We are looking to recruit a professional, courteous massage therapist to provide our guests with a wide range of massage services. The massage therapist will consult with guests to screen them for underlying conditions, and to assist with selecting appropriate services. You will perform massages in a manner that prevents injuries to your wrists and other parts of your body. You will assist guests with inquiries, and explain treatments and packages in a courteous manner.

To ensure success you need to assist guests with selecting the most appropriate services for their needs, be skilled at performing massages, and ensure guest retention. Preferred candidates are friendly, guest-oriented, and dexterous.

Massage Therapist Responsibilities:

• Attending and participating in meetings and training sessions.
• Ensuring a clean, safe, and well-organized spa facility.
• Setting up spa and work stations, and ensuring cleanliness and tidiness throughout the shift.
• Assisting with keeping linens clean and tidy, and replacing them between sessions.
• Sterilizing equipment.
• Accompanying guests to and from treatment rooms.
• Consulting with clients to identify appropriate massage services.
• Providing massage services listed in the brochure.
• Maintaining records and filing documentation.
• Complying with all applicable standards, rules, and regulations.

Massage Therapist Requirements:

• High school diploma, GED, or suitable equivalent.
• 6+ months of work experience as a massage therapist.
• Proficient knowledge of reflexology, Swedish, prenatal, hot stone, trigger point, sports, and deep tissue massage.
• Proficient computer skills.
• Excellent communication skills, both verbal and written.
• Excellent people skills.
• Well-groomed, professional appearance.
• Dexterous and able to stand for extended periods.
• Comfortable with performing massages on diverse clients.

Massage Therapist Job Description

We are looking to recruit a professional, courteous massage therapist to provide our guests with a wide range of massage services. The massage therapist will consult with guests to screen them for underlying conditions, and to assist with selecting appropriate services. You will perform massages in a manner that prevents injuries to your wrists and other parts of your body. You will assist guests with inquiries, and explain treatments and packages in a courteous manner.

To ensure success you need to assist guests with selecting the most appropriate services for their needs, be skilled at performing massages, and ensure guest retention. Preferred candidates are friendly, guest-oriented, and dexterous.

Massage Therapist Responsibilities:

• Attending and participating in meetings and training sessions.
• Ensuring a clean, safe, and well-organized spa facility.
• Setting up spa and work stations, and ensuring cleanliness and tidiness throughout the shift.
• Assisting with keeping linens clean and tidy, and replacing them between sessions.
• Sterilizing equipment.
• Accompanying guests to and from treatment rooms.
• Consulting with clients to identify appropriate massage services.
• Providing massage services listed in the brochure.
• Maintaining records and filing documentation.
• Complying with all applicable standards, rules, and regulations.

Massage Therapist Requirements:

• High school diploma, GED, or suitable equivalent.
• 6+ months of work experience as a massage therapist.
• Proficient knowledge of reflexology, Swedish, prenatal, hot stone, trigger point, sports, and deep tissue massage.
• Proficient computer skills.
• Excellent communication skills, both verbal and written.
• Excellent people skills.
• Well-groomed, professional appearance.
• Dexterous and able to stand for extended periods.
• Comfortable with performing massages on diverse clients.

Accountablilities:

• Maintaining accurate and up-to-date records of financial transactions, including accounts payable and receivable, general ledger entries, and bank reconciliations
• To prepare invoices for reporting
• Preparing all Final Disbursement Accounts (FDA)accurately and within deadlines
• Prepare and arrange "Cash To Master (CTM)"with vendors
• Process monthly AP journals, postings and schedules
• Any other adhoc tasks as assigned by immediate supervisor

Skills and Qualifications:

• Proficient in Ms Excel and D35
• Numerical Skills and attention to details
• Diploma in Accountancy or its equivalent

To Apply:

Please submit your LATEST resumes to [email protected] with the following details in MS Word format:

- Position applying for
- Current/Last remuneration
- Expected remuneration
- Notice period

We regret that only shortlisted candidates will be notified.

Lee Keck Ying | EA License No : 06C4642 | EA Reg No : R1877544

· Loading and unloading of goods onto vehicle according to delivery order

· Perform pickups and collection for the company covering specific areas

· Ensuring safe receipt, retrieval and dispatching of goods

· Delivering goods to our customers in a safe, courteous, and timely manner

· Establishing and maintaining excellent customer service during delivery

· To perform duties as tasked

· Class 3/4 Driving Licence

. Must be able to work night shift or split shift

. Must be able to work extra hours or weekend if needed

-Must be able to work night shift and split shift

-Must be able to work extra hours if needed

-Plans production operations, establishing priorities and sequences for manufacturing products, utilizing knowledge of production processes and methods, machine and equipment capabilities, and human resource requirements and capabilities.

-Makes decisions on job assignments and work priorities

-Reviews production and operating reports and resolves operational, manufacturing, and maintenance problems to ensure minimum costs and prevent operational delays and downtime.

-Responsible for equipment condition and department housekeeping

-Researches, complies and prepares reports, correspondence, and other information required by management, as well as, identifies and resolves report discrepancies or errors.

-Works with employees to maintain a safe work environment. Leads and supports direct reports to work in a safe manner and to seek improvements in work practices.

-Ensures that product quality and production efficiencies meet or exceed established standards.

-Examines procedures and recommends changes to save time, labor, and other costs and to improve quality control and operating efficiency.

-Observes direct reports to ensure compliance with safety, quality, and productivity standards.

-Verifies completeness and accuracy of direct reports’ work, computations, and records.

-Participates in work of direct reports to facilitate productivity or overcome difficult aspects of work.

-Must be able to work night shift or split shift

-Must be able to work extra hours or weekend if needed

Job description

Tender

• Assist to monitor the overall performance of the tender process to obtain maximum efficiency, quality and service
• Assist to analyse and evaluate tender documents from technical point of view to identify risk factors, ensuring technical compliance with the relevant standards and requirements
• Assist to prepare project cost estimates in terms of the required material as per requirements, this includes all systems, products and services to the client specifications/requirements for management review and approval
• Preparing and developing technical presentations
• Management of Pre and Post Tender documentations & clarifications
• Perform other duties as assigned

Project

• Project and site co-ordination
• Monitor the progress of project schedule
• Source for required equipment, material, contractor and prepare Purchase Order and Sub-Contracting Agreement
• Evaluate Progress Claim from sub-contractor
• Prepare and Submit Monthly Progress/Variation Order Claim to Client
• Assist Project Manager to oversight site works including safety, quality and other compliance matters
• Perform other tasks and responsibilities assigned

Requirement

• Diploma/Degree in Mechanical/Electrical Engineering, or Quantity Surveying Course
• Minimum 2 years of experiences in Mechanical & Electrical Engineering in Construction sector
• Experiences in Solar Engineer and Fire Protection Systems will be an added advantage
• Conversant in Microsoft Excel, Word, Power-Point, AutoCAD at a minimum
• Able to work independently with minimum guidance and under pressure to meet tight schedules
• Strong communication, interpersonal, customer service and sales skills
• Good team player with strong interpersonal and communication skills

Job Descriptions:

• Manage and work with project team to assigned project(s).
• Perform engineering duties such as engineering calculations, planning, tender, estimates, costing, taking off measurement. Preparation/Evaluations as part of the engineering project team.
• Prepare tender document and tender drawings for tender.
• Design and engineering of Mechanical and Electrical Services for Building Services.
• Liaise and coordinate with architect, other consultants, owners and contractors in development and implementation of the project until completion.
• Liaison with clients, project managers, consultants, contractors, and other stakeholders who are handling the project matters.
• Attending site progress meeting and site technical issues.
• Work with other engineers and designers to complete assigned work within deadlines.
• Conduct testing and commissioning of Mechanical and Electrical System.
• Ensure compliance with ISO Quality Procedure and Occupational Health and Safety.
• Any other scope of work assigned by the Senior Project Manager / Project Director.

Requirement:

• Relevant degree in Mechanical Engineering and recognized by PEB, Singapore.
• Develop, design through establishing, design briefs, design reports, calculations, schematics, schedules, specifications
• Tendering and Estimation is a must
• Having experience working with Electrical, Fire Protection & Solar Projects would be an added advantage
• Candidates from the same industry will be highly preferred
• Only Singaporean may apply

Responsibilities:

l Responsible for food preparation and cooking to standard operating procedures;

l Ensure smooth operations and allocation of duties within the kitchen;

l Ensure that all orders are fulfilled in a timely manner and to expected standards;

l Attend to kitchen-related duties stock- checking and inventory and ordering;

l Practice and ensure good hygiene and housekeeping standards within the kitchen;

l Ensure food is stored, prepare and presented in a safe and hygiene manner;

l Uphold high standards of food quality to ensure customer satisfaction.

Requirements

l Strong experience in Chinese cuisine including all varieties of noodles and rice

l Profound knowledge of different kinds of beverages

l Deep knowledge of every aspect of Chinese dishes and pastry

l Proficient with Chinese specialty equipment

l Ability to manage numerous tasks, assign responsibilities and display high patience

Must be able to work night shift or split shift
Must be able to work extra hours or weekend if needed

Job Descriptions:

• Manage and work with project team to assigned project(s).
• Perform engineering duties such as engineering calculations, planning, tender, estimates, costing, taking off measurement. Preparation/Evaluations as part of the engineering project team.
• Prepare tender document and tender drawings for tender.
• Base on drawing Estimating material, labour, or construction costs for budget preparation.
• Performing a wide range of engineering tasks by operating computer-assisted design or engineering software and equipment.
• Liaise and coordinate with architect, other consultants, owners and contractors in development and implementation of the project until completion.
• Liaison with clients, project managers, consultants, contractors, and other stakeholders who are handling the project matters.
• Attending site progress meeting and site technical issues.
• Work with other engineers and designers to complete assigned work within deadlines.
• Conduct testing and commissioning of Mechanical and Electrical System.
• Ensure compliance with ISO Quality Procedure and Occupational Health and Safety.
• Comply with all rules and regulations related to safety & COP.
• Any other scope of work assigned by the Senior Project Manager / Project Director.

Requirement:

• Degree in Electrical Engineering or related field
• Develop, design through establishing, design briefs, design reports, calculations, schematics, schedules, specifications
• Tendering and Estimation is a must
• Having experience working with Electrical, Fire Protection & Solar Projects would be an added advantage
• Registered LEW would be an added advantage
• Understanding of electrical engineering codes and safety standards
• Candidates from the same industry will be highly preferred
• Only Singaporean may apply

· Loading and unloading of goods onto vehicle according to delivery order

· Perform pickups and collection for the company covering specific areas

· Ensuring safe receipt, retrieval and dispatching of goods

· Delivering goods to our customers in a safe, courteous, and timely manner

· Establishing and maintaining excellent customer service during delivery

· To perform duties as tasked

· Class 3/4 Driving Licence

. Must be able to work night shift or split shift

. Must be able to work extra hours or weekend if needed

Responsibilities:

• Security Software and Access Control hardware
• After market sales related promotion to existing customers in Singapore
• Regular " patrol " activity as pro-active maintenance promotion. Software Service proposal with quotation & manage prospective / secure order / execute maintenance job by team
• Solutioning skills such as Troubleshooting / proper report and action order to the team.
• Prepare proposals
• identify protential clients
• Energy saving proposal with existing system diagnosis
• Help up and coordination with Sales & Marketing department. Job task share when the existing customer does machine replacement or expansion / upgrading orders.

Job Responsibilities:

•⁠ ⁠Greeting and welcoming visitors in a professional manner.

•⁠ ⁠Managing appointment bookings and schedules.

•⁠ ⁠Handling customer inquiries via calls, emails, and in person.

•⁠ ⁠Resolving customer concerns promptly and professionally.

•⁠ ⁠Maintaining a clean, organized, and welcoming front office environment.

•⁠ ⁠Assisting with basic administrative tasks as needed.

Requirements:

•⁠ ⁠Strong communication and interpersonal skills.

•⁠ ⁠Prior experience in customer service or front office roles is an advantage.

•⁠ ⁠Positive attitude and ability to multitask.

•⁠ ⁠Good command of English and Chinese is required; Additional language is an asset.

•⁠ ⁠Excellent problem-solving skills and the ability to handle challenging situations calmly.

Responsibilities:

l Responsible for food preparation and cooking to standard operating procedures;

l Ensure smooth operations and allocation of duties within the kitchen;

l Ensure that all orders are fulfilled in a timely manner and to expected standards;

l Attend to kitchen-related duties stock- checking and inventory and ordering;

l Practice and ensure good hygiene and housekeeping standards within the kitchen;

l Ensure food is stored, prepare and presented in a safe and hygiene manner;

l Uphold high standards of food quality to ensure customer satisfaction.

Requirements

l Strong experience in Chinese cuisine including all varieties of noodles and rice

l Profound knowledge of different kinds of beverages

l Deep knowledge of every aspect of Chinese dishes and pastry

l Proficient with Chinese specialty equipment

l Ability to manage numerous tasks, assign responsibilities and display high patience

Must be able to work night shift or split shift
Must be able to work extra hours or weekend if needed

The Service Solutions Director is responsible for positioning Dynatrace’s Customer Success strategies and increasing sales of Dynatrace’s Professional Services and Support offerings.  This highly dynamic role works closely with the Dynatrace Product Sales Organization through all phases of the sales process and ensures a successful handoff to customer facing post-sales teams.  The Service Solutions Director will build and mature collaborative relationships with the Dynatrace Product Sales Organization, as well as customers, to understand needs and objectives, gain trust, and ultimately position the appropriate post-sales offerings.  There is also a strong need for good partner alignment with co-delivery strategies, partner support strategies, etc.

The goal of this role is to help new and existing Dynatrace customers realize success and maximize value from the Dynatrace platform and accelerate further investment in Dynatrace.  The scope of post sales offerings includes Customer Success, Professional Services, Business Insights services, Education, and Support.

Responsibilities:

• Develops strong, trust-based relationships with product sales and post-sales teams.
• Works with account teams to articulate the portfolio of post-sales offerings based on a prescriptive solution selling approach. 
• Matures the services sale through the opportunity pipeline to completion, including scoping, pricing, contracts, and procurement.
• Understand the Partners’ business and align Dynatrace Post Sales solutions to develop compelling ‘go to market’ propositions
• Develops relationships with Partners and delivers associated success strategies considering partner positioning.
• Delivers a well-orchestrated hand-off to post-sales teams ensuring knowledge captured during the pre-sales process is thoroughly communicated.  Ensures important information such as Customer business and technical objectives, known pain points, key customer milestones and contacts, scope of services, schedule and all presentations and artifacts shared with the customer are known to the teams engaging to deliver on the post-sales offerings.
• Delivers post-sales offering and positioning enablement to the product sales organization
• Participates in RFP responses to customers addressing post-sales topics
• Tracks and owns service sales forecast, pipeline, and opportunity hygiene.  Reporting on a frequent basis to track both productivity and performance.
• Identifies opportunities and collaborates with the global team to optimize and automate as much manual process as possible when selling service solutions
• Works collaboratively with Dynatrace Services Portfolio GTM, Post Sales Marketing and Enablement teams.  Provides input based on customer feedback and market trends which validates and consistently looks to improve post-sales offering positioning
• Provides unique skills and perspectives to cross-train team member peers
• Tracks and reviews regional post-sales revenue targets

Travel Requirements

• Occasional travel to client locations, Dynatrace offices and Dynatrace events may be required

Primary Function:

The individual will act as a bridge and force multiplier amongst Asia country product portfolio marketers, Corporate Portfolio Marketing and HQ Multiport/Single port BU (business unit) product management teams for management and marketing of systems, instruments, and accessories within Multi Port and Single Port robotic platforms. This role will have 30% upstream (working with BU Product Management and Corporate Portfolio Marketing) and 70% downstream (working with local markets’ Product Marketing teams, Asia Marketing Operations and Asia Commercial Operations) responsibilities. 

Key Roles & Responsibilities:

• Support creation and alignment of product and marketing visions with sales and marketing stakeholders to launch advanced technology technologies and accelerate their adoption.
• Collaborate with peers in Asia regional product, clinical, hospital and digital product portfolio leaders to ensure coherent product visions and marketing strategies/tactics for the Asian countries 
• Collaborate with local markets and corporate partners to build country-specific Product Launch Book plans for major platform products in Asia. Ensure consistent planning process regionally with authentic product positioning, value messaging, clinical integration, and local commercial execution.  Conduct post-launch analysis with countries to track execution effectiveness and make necessary adjustments to achieve established launch goals.
• Collaborate with local markets, Asia marketing operations and Asia commercial operations teams to strategize and implement appropriate campaigns and training programs to launch and drive adoption of the Advanced Technologies Portfolio.
• Identify, establish, and promote best practices to improve the sales and marketing competence in the region.
• Identify gaps in marketing toolkits, e.g.  product claims, messages, QTI (quantify the impacts) references, and sales enablement tools.  Drive development or customization of such where necessary.
• Collect product features and product marketing feedbacks, from tradeshows, market research, customer interviews, focus groups, and KOL case observations. Generate such insights for both existing (post-market) and upcoming (pre-market) products in the pipeline.
• Develop in-country or in-region business justification for launch and development of new products.
• Develop productive relationships with regional KOLs and leverage them in their respective countries and internationally.
• Support product management and product lifecycle management to help address product quality issues and help manage EOL plans.

Would you like to do the opening of our Mama Shelter Singapore?

THE MISSION?

You’re the person our Mama trusts to develop her establishment’s sales

Would you like to do the opening of our Mama Shelter Zurich?

THE MISSION?

Mama does not compromise with cleanliness and hygiene!

Would you like to do the opening of our Mama Shelter Singapore?

THE MISSION?

Our customers and the reception team are in good hands with you