With over 1,200 restaurants worldwide, Gyu-Kaku, a new style of Yakiniku restaurant provides high-quality services and low-price Yakiniku to a wide range of customers. Our philosophy “Kando Sozo” ensures and expose you to our customers’ happy faces, thus we are looking for Kitchen Assistant to join in our family today.

Job Description:

1. Handle daily restaurant operations (Both Hall Operation and Kitchen Operation)

2. Manager-in-charge if Restaurant Manager is not

3. Involve in Schedule planning and Sales opening and closing.

4. Provide excellent customer service to our guests.

5. Respond efficiently to customer complaints.

6. Responsible in ensuring smooth operating of the restaurant.

7. Any others duties assigned by Restaurant Manager.

Job Requirements

1. Full-time position.

2. Team player and willingness to learn.

3. Good soft skills and management skills.

4. Preferable with 3-5 years of experience in F&B industry, experience in Japanese restaurants is a bonus.

5. Mature and positive attitude.

6. Able to commit on weekends and public holiday.

7. Able to accept split shift.

Pre-Shift Tasks

1. Check Equipment:

o Ensure the dishwasher is clean and functioning properly.

o Confirm that detergent and rinse aid levels are adequate.

2. Set Up Work Area:

o Prepare sinks for manual washing if required.

o Organize cleaning supplies and utensils.

During Shift Tasks

1. Loading Dishes:

o Sort dirty dishes, utensils, and glassware by type.

o Load items into the dishwasher, ensuring they are arranged to maximize efficiency.

2. Operating the Dishwasher:

o Start and monitor wash cycles, ensuring proper functioning.

3. Unloading Dishes:

o Carefully unload clean dishes and utensils, checking for cleanliness and dryness.

o Store clean items in designated locations.

4. Manual Washing:

o Wash large pots, pans, and other items by hand when necessary.

o Rinse and sanitize all items before storing.

5. Clean Work Areas:

o Wipe down surfaces and counters used during dishwashing.

o Clean and sanitize sinks and dish areas.

6. Trash Management:

o Empty trash bins regularly and replace liners as needed.

End-of-Shift Tasks

1. Final Clean-Up:

o Ensure all dishes and utensils are cleaned, dried, and stored.

o Clean the dishwasher’s exterior and surrounding areas.

2. Check Supplies:

o Verify inventory of cleaning supplies and report any shortages.

o Refill detergent and rinse aid if necessary.

3. Report Issues:

o Inform the supervisor of any equipment malfunctions or maintenance needs.

4. Secure Work Area:

o Turn off equipment as required and ensure the work area is tidy before leaving.

ability to serve customer and provide good service

ability to plan compasny dayly sales turnover

ability to plan company staff leave

ability to do / project company yearly sales

ability to train company staff

ability to plan road show

ability to conduct road show

ability to assist in recruitment

must assist to keep the operational area in tip top hygiene

must be able to plan shiuft for shop operation

must listen to manager arrangement

Must ensure company are fully equip with the necessary items.

WHAT’S THE JOB?

To provide an appropriate welcome at the restaurants for guests and potential guests, maximizing their dining experience using technical and individual social skills.

Adhere to local regulations concerning health, safety, or other compliance requirements, as well as brand standards and local policies and procedures.

You will also help to create a desired work culture around our Winning Ways of the InterContinental Hotels Group and embrace the IHG Commitment.

YOUR DAY-TO-DAY

Team Management:

• Supervise and train host/hostess staff.
• Assign duties and responsibilities to the team members.
• Conduct regular meetings to communicate updates, changes, and expectations.

Reservations:

• Manage reservation systems efficiently.
• Coordinate with the kitchen and floor staff to ensure smooth service during peak hours.
• Confirm reservations and communicate special requests to the appropriate departments.

Guest Services:

• Greet guests with a warm and friendly demeanor.
• Assist guests in making reservations and provide information about the menu, specials, and promotions.
• Ensure prompt and efficient seating of guests.
• Handle guest inquiries, concerns, and special requests.

Seating Arrangements:

• Organize and manage the seating chart.
• Monitor and maintain an efficient table-turnover rate.
• Ensure proper communication with servers to manage the flow of the dining room.

Communication:

• Liaise with kitchen and waitstaff to manage table rotations and ensure timely service.
• Communicate with management regarding any issues or challenges in the front-of-house operations.

Quality Assurance:

• Maintain high standards of cleanliness and organization in the reception area.
• Monitor the overall dining room ambiance and address any issues promptly.
• Assist in developing and implementing policies and procedures to enhance guest satisfaction.

Special Events:

• Coordinate and manage special events, private parties, and large reservations.
• Work with the events team to ensure seamless execution of special occasions.

WHAT WE NEED FROM YOU

• High School or Vocational Certificate in Hotel Management, Food & Beverage, or related field
• 1 year of related experience or an equivalent combination of education and experience
• Obtained alcohol awareness certification and/or food service permit or valid health/food handler card as required by local government agency
• Able to read and write English

Responsibilities:

Pre-contract and post contract administration including the following: -

•  Cost estimating and cost planning.
•  Preparation of tender documents (including measurements and Bills of Quantities).
•  Check progress claims and invoices and certifying work done by Contractors.
•  Review and evaluate extra payment and/or extension of time claims by the Contractors and
• make recommendations to the Board.
•  Tender management including evaluation of tender submission.
•  Assist Contracts Manager, Project Manager in Contract management and cost monitoring,
• management of interim/progress payment, including variation assessment and finalisation of account.
•  Possess comprehensive knowledge of construction, logistics, material management and the
• ability to provide cost and financial advice.
•  Relevant duties as and when assigned by reporting manager.

Qualifications:

• Shall have relevant degree or certification, and about ten (10) years of relevant experience in
• project costing, procurement strategies and scheduling for large used water/water projects or infrastructure projects of similar scale and complexity.
• Have about (3) years working experience in similar capacity in Singapore
• Meticulous, independent, highly motivated, results-oriented and good team player.
• Able to manage stakeholders (Contractors, Client and Consultants).
• Good written and oral communication skills.
• Able to meet tight deadlines.
• Experienced in Public Sector Standard Conditions of Contract (PSSCOC) preferred.

Responsibilities:

Pre-contract and post contract administration including the following: -

• Cost estimating and cost planning.
• Preparation of tender documents (including measurements and Bills of Quantities).
• Check progress claims and invoices and certifying work done by Contractors.
• Review and evaluate extra payment and/or extension of time claims by the Contractors and make recommendations to the Board.
• Tender management including evaluation of tender submission.
• Assist Contracts Manager, Project Manager in Contract management and cost monitoring, management of interim/progress payment, including variation assessment and finalisation of
• account.
• Possess comprehensive knowledge of construction, logistics, material management and the ability to provide cost and financial advice.
• Relevant duties as and when assigned by reporting manager.

Qualifications:

• Shall have relevant degree or certification, and about ten (10) years of relevant experience in project costing, procurement strategies and scheduling for large used water/water projects or infrastructure projects of similar scale and complexity.
• Have about (3) years working experience in similar capacity in Singapore
• Meticulous, independent, highly motivated, results-oriented and good team player.
• Able to manage stakeholders (Contractors, Client and Consultants).
• Good written and oral communication skills.
• Able to meet tight deadlines.
• Experienced in Public Sector Standard Conditions of Contract (PSSCOC) preferred.

Develop, maintain and measure Expeditors' world-wide activity with your customer(s). Manage all aspects of our relationship to grow revenue and deliver exceptional customer service, including local and global alignment with our execution teams and the customer(s).

JOB EXPECTATIONS & KEY RESPONSIBILITIES

• Dedicate yourself to the success of Expeditors' and the customer using ethical business practices, personal commitment, passion, sacrifice and an obsession with the fundamentals of running the business. ]
• Create and communicate a global strategic business plan in alignment with the customers' and Expeditors' company goals.
• Penetrate customers' organization structure at all levels, developing relationships beyond the main point of contact at all locations.
• Focus on product & GEO diversification by owning, being accountable for, and management of your sales pipeline to ensure you deliver revenue growth for Expeditors.
• Improve your personal knowledge of your customers' supply chain and industry, their financial objectives, and general business goals in order to continually offer value add services. Create a network diagram to support you on this endeavor.
• Initiate value add solutions based on Expeditors service offerings and technology.
• Establish systems requirements (such as EDI) to better improve our customer connectivity and overall customer service.
• Ensure global visibility and collaboration across Expeditors network (strategic updates, KPI's, service deliverables and initiatives).
• Follow our established bid process and engage key stakeholders so they are aware of, and actively supporting your efforts.
• Create and deliver effective customer business reviews with emphasis placed on how Expeditors can support customers with achieving their goals and initiatives.
• Establish and monitor performance standards according to agreed KPI's.
• Ensure customer expectations are clearly documented (through SharePoint or Customer SOP) and communicated effectively.
• Highlight and escalate customers at risk.
• Ensure yields are managed and in line with company expectations with regular review either in SAS (CAM-GAM accounts), or through BI portal (LAM accounts).
• Ensure rates are kept up to date and communicated effectively to operations and customer either through customer SOP or SharePoint.
• Ensure customer is properly set up in CRM & customer account according to CHQ expectations.
• Document all meetings, opportunities and any other customer related information in CRM; and ensure data is accurate and consistent at all times.
• Achieve and maintain acceptable scoring of related AM measurements including the engagement of corrective measures when applicable.
• Travel when necessary.
• Regular 1:1 meetings with CRDM with expectations review

As an Operational Control Analyst for the Asia Rice Platform, your role is to be a key financial partner to the platform, and be primarily responsible for timely reporting, monitoring and analysis of the Business Results and Exposures. You are required to understand the trade flows, strategies and to produce commentary and analysis as and when required. You will be responsible for the monthly closing process and working closely with near-shore Accounting. You will also be involved in IT and Process Improvement/Efficiency projects, and play an important role from a business operations perspective, collaborating closely with multiple stakeholders such as Commercial team, Execution team, Finance team, IT team who may be stationed across different countries.

Main Responsibilities:

• Prepare, monitor and analyse the Trading Positions, Weekly P&Ls, FX Exposures, Cashflow Forecast for the Asia Rice businesses
• Provide commentary and analysis on Desk/Platform performance
• Keep abreast of business strategies, operations, and market news to be aware of risks on business results or misconducts
• Prepare regular updates on landing for current FY and budget process for upcoming FY
• Provide any ad-hoc analysis upon Platform/Region’s request to support business decision making
• Liaise with Near-shore Accounting team to ensure accurate month-end closing in accordance with internal deadlines and reporting requirements
• Collaborate and communicate with stakeholders from other departments such as Commercial, Execution, Finance and IT team
• Propose/Champion/Participate/Collaborate with colleagues in other Departments in business process improvement initiatives or regional projects to align/streamline processes in line with LDC’s Trade to Cash Principles

Experiences:

• 2-3 years of experiences in Product Control/Business Analysis/Management Accounting/Audit
• Working knowledge of Financial Markets, in particular Commodity and Foreign Exchange Markets
• Highly proficient with Microsoft Excel
• Knowledge of SQL and PowerBI is a plus
• Strong analytical skills with a keen eye for details
• Good business sense with high level vision
• Ability to identify/control weaknesses and implement process improvements
• Strong verbal and written communication skills, ability and willingness to interact effectively with all levels of employees & management
• Ability to handle/ prioritize multiple responsibilities
• Ability to work in a fast-paced environment
• Independent self-starter who takes initiative, and has a proactive attitude toward problems and issues
• Flexibility on working hours during periodic closings

Academics:

•  Degree in Business/Accounting/Economics or related field of study

Platform Workers Insurance-related matters

• Medical Claim and Payout procedure:

Assess medical expense claims’/medical invoices’ validity  Assess medical or hospital leave claims Initiate payout to Platform workers process upon claim validity  Initiate reimbursement process from insurers

• Coordinate and follow up on injury reports with claimant / Provide excellent service to our platform worker community to ensure missing information is being provided and information is communicated
• Update and maintain the injury record system on a daily basis and query out new injury claims from our database
• Manage our agents from our shared service centre that are one channel in which injuries are being reported and adjust SOPs if necessary
• Maintaining a positive, empathetic and professional attitude toward all stakeholders at all times
• Responding promptly to Platform Workers' inquiries
• Knowing our products inside and out so that you can answer questions
• Come up with initiatives to improve the process along the way as it is completely new / shape the injury process claim landscape in coordination with other stakeholders involved
• Communicate closely with other teams (e.g. call centre, dispatching, HR and finance team)
• Other ad-hoc duties as assigned

Bell Captain

Directs and coordinates the delivery process to fulfill guests’ requests for amenities, luggage delivery, newspapers, mails and messages and other porter services.  Ensure the smooth operations at both lobby and driveway and also productivity and efficiency of Bellman

Summary of Responsibilities:

The main responsibilities and tasks of this position are as listed below, but not limited to these:

• Ensure timely delivery of guest luggage and guest items in a friendly and approachable manner to meet and exceed guest expectations. 
• Handle all telephone enquiries and requests and ensure timely completion of pick-up and/or delivery service through follow-up. 
• Attend to all other guest requests as directed by Leaders, and according to Swiss Service 
• Acknowledge and communicate with Bell Persons via Mobitalk upon completion of assignments 
• Respond to all other requests in a timely manner 
• Ensure all job assignments are properly logged in respective logbooks 
• Ensure LQA service standards are in practice as set by the hotel at all times 
• Provide organized and seamless luggage service 
• Provide introductory explanation of room facilities  
• Able to provide information and assistance to guests as and when required 
• Listen actively and is able to display self-control and empathy in challenging interactions and offer suitable alternative 
• Supervises the Bell person, Doormen and Valets to ensure optimum operational standards 
• Ensure smooth flow of traffic at the driveway 
• Assist with any group luggage logistics 
• Issuance and control of walkie and master keys to colleagues on duty 
• Ensure all issuance of walkie and master keys are recorded 
• Buddy new colleagues as required and provide on job training 
• Perform manual wake-up calls for guests during night shift when required 
• Ensure timely deliveries of amenities to guests especially during the night shift 
• Conduct department briefings, checking on attendance and punctuality 
• Co-ordinate coverage for colleagues manning during breaks and meal time 
• Ensure grooming standard set by the hotel at all times 
• Ensure work areas are adequately stocked and inventory properly recorded and maintain good housekeeping of work areas 
• Efficient usage and upkeep of communication tools and equipment to enhance productivity of workflow 
• Handle all telephone enquiries and requests and ensure timely completion of pick-up and/or delivery service 
• Maintenance of equipment (including signages/stanchions). 
• Maintain the inventory of amenities and collaterals and organize requisition. 
• May be tasked to perform Doorman or Bellman role when required 

Sales Associate reporting to the Head Sales Team, the candidate will be responsible for the following:

• Front-to-back responsibility for the account opening process of end-clients of our institutional partners by conducting proper documentation review and preparing KYC pack for Compliance.
• Go-to Person for client enquiries in the day-to-day business ensuring high quality assistance to our clients and sales administration.
• Provide full support to all Sales team members to ensure good internal service level and client satisfaction.
• Coordinate with other departments (Legal and Compliance, Operations, Trading, Risk) to ensure smooth business operations.
• Contribute to improve systems and tools in internal project boards.
• Other administration/support  tasks as assignment from Department Heads.
• Proactively suggesting new ideas on way to improve our business objectives and processes.

Concierge

The Concierge is a specialized guest services representative of a full-service hotel, who aids the guests by providing a wide range of services including essential travel arrangements and delivering accurate tourist information, as well as fulfilling all their needs (of moral and legal) to ensure ultimate guest experience. 

Summary of Responsibilities:

Reporting to the Director of Guest Services, responsibilities and essential job functions include but are not limited to the following:

OPERATING THE CONCIERGE DESK IN A PROFESSIONAL MANNER WITH PROMPT AND COURTEOUS SERVICE TO ALL GUESTS  

• Assist guests in tours, golf, restaurant, flight booking, reconfirmation and making changes.  
• Providing directional information, shopping, places of interest, etc  
• Handling of Mail and Message and Lost & Found  
• Maintaining of brochures of hotel chain as well as places of interest  
• Limousine bookings and assignment of limousine jobs, handling of its billings and forecast of limousine revenue  
• Handle administrative matters pertaining to their respective shift  
• Ensuring hotel service standard goals are met  
• To assist in any tasks given from time to time  

PROVIDE A GUEST CONCIERGE EXPERIENCE THAT EXCEEDS GUESTS’ EXPECTATIONS  

• Ensure LQA service standards are in practice as set by the hotel at all times 
• Able to provide information and assistance to guests as and when required 
• Listen actively and is able to display self-control and empathy in challenging interactions and offer suitable alternative  
• Involvement in the pre-arrival arrangement, eg. Birthday decorations, honeymooners, anniversaries etc. 
• Lead a Heartist® approach to guest experience/service with the team 

CONCIERGE DESK AND MISCELLANEOUS DUTIES 

• Making reservations and is well versed with booking system in Singapore for theatre seats, airlines, transportation etc 
• Assist guest with local and foreign governmental rulings, immigration customs visas requirement 
• Able to provide information and is fully conversant with Singapore’s places of interests, commercial centers  
• Familiar with hotel computer interface, property management systems and internet access 
• Attend any department and operational meetings 
• Handling and investigation of guest requests/complaints  

INVOLVEMENT AS A MEMBER OF THE CONCIERGE TEAM 

• Ensure grooming standard set by the hotel at all times 
• Ensure work areas are adequately stocked and inventory properly recorded and maintain good housekeeping of work areas 
• Efficient usage and upkeep of communication tools and equipment to enhance productivity of workflow 
• Ensure department compliance with safety and security procedures at all times 
• Handle all telephone enquiries and requests and ensure timely completion of pick-up and/or delivery service 

To be a senior contributor in the Trust Services team, supporting the Head of Trust Services (Private Clients) to lead and manage the Private Clients team to be an effective, efficient and profitable part of Ocorian.

The candidate will be responsible for the client administrative delivery, operations and service standards of their area whilst creating strong profitable relationships with clients.

To motivate and promote a culture of teamwork through excellent leadership and mentoring.

Main responsibilities

• Support the local Head of Trust Services (Private Clients) in his/her overall duties, including but not limited to, overseeing the daily client administration, operational aspects, ongoing regulatory and compliance oversight, business development efforts, and motivating the team.
• To support and mentor the Trust Services team including assisting with ongoing client responsibilities, in addition to supporting with the management of the Group.
• Guide, motivate and oversee the Trust officers and managers to ensure excellence in client delivery, within agreed timelines whilst esteeming appropriate risk mitigation.
• Support and ensure performance targets of the Private Clients team are on track and motivating.
• To manage the day-to-day administration of the Private Client team specifically covering a varied and complex portfolio of trust structures, and to maintain a wide knowledge and understanding of trust and corporate administration generally, to include money laundering, compliance and relevant legislation.
• Acquire a thorough understanding of the structures used by clients and the reasons for so doing.
• Act as Director and/or bank account signatory for Private Clients client companies
• Act as Resident Manager for Ocorian Singapore Trust Company
• Act as Data Protection Officer (DPO) for investment holding companies underlying Trust structures where appropriate.
• Foster close working relationships with other service and support lines in the local office and Group.
• To ensure absolute compliance with KYC procedures whilst maintaining knowledge of the client business and operational workloads.
• Work closely with Business Development and Subject-Matter-Experts (SMEs) with the on-boarding of new business within the Group.
• To ensure prompt billing and cash collection are carried out effectively and in a timely manner.
• Any other such duties that would be reasonably required for this role.

#LI-Hybrid

#LI-DR1

Purpose of the job

To ensure excellence in delivery of financial accounts, including financial statements, management accounts, and annual returns, by overseeing the local private clients’ accountants and coordinating with the Mauritius Private Clients accountants assisting with the preparation.

This role offers an excellent opportunity to quickly build upon accounting, tax and financial management experience, especially in the private clients’ space.

The candidate will form part of a vibrant Trust Services (Private Clients) team, that lends his/her accounting expertise to bring greater value to the private clients’ relationships.

MAIN RESPONSIBILITIES

• Support the local Trust Services (Private Clients) team by taking ownership and responsibility over preparation and quality of the financial accounts within the team.
• Managing a portfolio of clients accounts ensuring high quality service deliverables to clients, including but not limited to, review and preparation of the financial accounts where applicable.
• Ensure excellence in delivery of all financial accounts of the local private clients team.
• Coordinate, liaison and lead the accounting process with Group centralised accounting team (i.e. Mauritius) where applicable, towards ensuring excellence in delivery of accounts.
• Review and prepare full or partial sets of accounts (monthly, quarterly and yearly) for the portfolio of clients.
• Ensure accurate recording of accounting transactions and analyse financial information, to prepare meaningful management accounts and supporting schedule
• Prepare tax computation and assist with tax compliance matters.
• Ensure payments are processed in compliance with the client’s policies and statutory requirements.
• Review and prepare financial statements under SFRS and other international GAAP where applicable
• Coordinate with external parties including external auditors, tax agents, corporate secretarial and government authorities, where required
• Establish good client relationships through positive interactions with the clients
• Liaise with banker, auditors and other professional parties where required
• Any other such duties that would be reasonably required for this role.

#LI-Hybrid

#LI-DR1

We are looking for a Sales Assistant to join our talented team in Singapore. This role will be for Part-Time and includes shifts in the weekends and evenings.

As a Sales Assistant you will have the chance to offer customers a high level of service by starting conversations, selling products at the cash desk, fitting rooms and on the shop floor, processing deliveries, stock replenishment and merchandising the latest garments on the shop floor.

Visa’s Technology Organization is a community of problem solvers and innovators reshaping the future of commerce.   We operate the world’s most sophisticated processing networks capable of handling more than 65k secure transactions a second across 80M merchants, 15k Financial Institutions, and billions of everyday people.   While working with us you’ll get to work on complex distributed systems and solve massive scale problems centered on new payment flows, business and data solutions, cyber security, and B2C platforms.     

The Opportunity: 

We are looking for Versatile, curious, and energetic Software Engineers who embrace solving complex challenges on a global scale.  As a Visa Software Engineer, you will be an integral part of a multi-functional development team inventing, designing, building, and testing software products that reach a truly global customer base. While building components of powerful payment technology, you will get to see your efforts shaping the digital future of monetary transactions.   

The Work itself: 

Position Overview:

We are seeking a highly skilled and experienced Performance Testing Engineer and Capacity Planner with 5-10 years of industry expertise. The successful candidate will be responsible for ensuring our systems and applications adhere to stringent performance and scalability benchmarks. This role demands a deep understanding of performance testing methodologies, capacity planning strategies, and the ability to conduct in-depth performance analysis and optimization.

Key Responsibilities:

Performance Testing: Architect, develop, and execute comprehensive performance test plans and scenarios to validate system performance against defined benchmarks.

Bottleneck Identification: Utilize advanced diagnostic tools to identify and mitigate performance bottlenecks across the application stack.

Capacity Planning: Perform detailed capacity planning to ensure that systems can handle anticipated load and provide data-driven recommendations for scaling.

Collaboration: Work closely with development, QA, DevOps, and operations teams to integrate performance testing seamlessly into the software development lifecycle (SDLC).

Results Analysis: Conduct thorough analysis of performance test results and generate detailed reports with actionable insights for stakeholders.

Performance Monitoring: Implement and utilize application performance monitoring (APM) tools to proactively identify and resolve potential performance issues.

Scripting and Automation: Develop and maintain performance testing scripts and automation frameworks using industry-standard tools such as Apache JMeter, LoadRunner, and NeoLoad.

AI and GENAI Integration with Performance Testing and Predictive Analysis:

We are seeking a professional to lead AI and GENAI integration with performance testing and predictive analysis. The role involves leveraging predictive analytics to derive valuable insights, with a strong emphasis on ensuring the accuracy and reliability of these insights through high-quality data and robust algorithms. The successful candidate will be responsible for developing and maintaining reliable predictive models, addressing the continuous challenges that arise in this dynamic field.

Root Cause Analysis: Perform root cause analysis on performance issues and collaborate with cross-functional teams to implement solutions.

Best Practices: Define and enforce best practices for performance testing, load testing, stress testing, and capacity planning across the organization.

Industry Trends: Stay abreast of emerging trends, tools, and methodologies in performance testing and capacity planning.

**We do not expect that any single candidate would fulfill all of these characteristics. For instance, we have exciting team members who are really focused on building scalable systems but didn’t work with payments technology or web applications before joining Visa

This is a hybrid position. Hybrid employees can alternate time between both remote and office. Employees in hybrid roles are expected to work from the office 2-3 set days a week (determined by leadership/site), with a general guidepost of being in the office 50% or more of the time based on business needs. 

This role will give you the opportunity to:

• Develop an in-depth knowledge of Wise’s business and get to know teams across Wise as you work with them to understand the product and regulatory framework. 

• Champion compliance through monitoring and testing by designing and executing a monitoring and testing plan for the region, sharing findings with your tribe and work together to strengthen our compliance program across our Asia/Pacific markets.

• Take on and own new projects that arise in any area of the compliance programme on a project basis. Take a problem-solving approach, whether designing a new process to be implemented or driving an effort for multiple teams to work together to remediate control gaps or process enhancements. 

• Global cross team collaboration projects with focus on delivering impact for our fast growing APAC markets - Australia, Hong Kong, Japan, Malaysia, Singapore, Indonesia, Philippines and New Zealand.

A bit about the role:

As a member of the APAC Compliance team, you will work closely with Compliance Officers, Product, Operations and other teams to develop and implement testing and monitoring plans for our diverse region. 

Building trust 

• Manage and perform processes and controls testing - scoping the review, conducting the assessment and collaborating with teams to resolve findings.

• Proactive communication of gaps and risks as well as proposing solutions as to how processes and controls can be strengthened.

• Validate the effectiveness of regulatory controls to build a trusted relationship with key stakeholders. 

Strengthening the regulatory compliance framework

• Support regulatory and financial crime compliance monitoring and testing projects in APAC.

• Proactively monitor compliance health in the markets using data and visualisation tools.

• Design meaningful and timely compliance indicators that enable internal teams and Board of Directors to analyse and assess our compliance health.

Media Buying (Offline and/or Online)

• The day-to-day media buying for the agency
• Deliver excellent master contract pricing through negotiation and relationships with media owners, wherever applicable
• Develop understanding of client business and role of online in delivering objectives ways of working from planning to getting approval and billing process
• Deliver added value opportunities across clients wherever possible
• Book all campaigns according to the brief (with confirmed media) and ensure financials are correct.
• Monitor campaign delivery and reconcile any under deliveries.
• Assist with auditing process across specific client base.
• Follow through the closed job for invoicing process (incl. (proof of ads, supplier invoices, TV reporting, signed schedule)
• Constantly monitor performance and delivery of ad server and vendor reporting. 
• Monitor and report on clients’ expenditure update by campaign by media, if needed
• Keep track of clients’ media master contract fulfilments.
• Work closely with Planners to ensure all the media plans are as per latest MOCO template and make sure all elements are incorporated.
• Prepare CI for all mediums and help Planners manage all material submission timelines.

Billing Admin

Manage the media billing processes which involves,

• Co-coordinating with media planning teams on billing instructions
• Processing billing instructions with finance/shared service teams
• Mapping vendor invoices against billing instructions
• Resolving billing discrepancies with relevant stakeholders e.g. media vendors, media, finance and shared service teams
• Billing status monitoring and reporting
• Media plan actualization and reconciliation on monthly basis. Support Planners to update the media plans based on actualized amount.
• Participate in finance WIP & Precision billing meetings to make sure Client's invoices get processed and meet billing timelines.
• Maintain co-ownership of WIP report with finance team, ensure that jobs are progressively reconciled and closed

Other billing requirements include,

• Support requirements for onboarding of new suppliers
• Ensure 100% billing completion before end of following month of activity
• Resolve/respond to client billing queries

YOUR DAILY ADVENTURE

The Senior Rewards Partner will join the Human Resource Team to independently manage and support Ubisoft’s rewards strategies and frameworks to achieve employee attraction, motivation and retention objectives. Reporting to the HR Director, the individual should enjoy highly analytical work and problem-solving in a dynamic environment, with the ability to independently prioritize multiple assignments.

WHAT YOU WILL DO

Total Rewards Programs Management

• Effectively manage Ubisoft Total Rewards such as pay structure reviews, employees’ benefits, rewards and recognition programs

• Review the effectiveness of existing Total Rewards programs, policies and practices to ensure relevance, market competitiveness and regulatory compliance. Propose changes as needed in a cost-effective manner.

Salary Benchmarking & Surveys

• Conduct internal and external benchmarking exercises, research data sources and analyze trends to identify gaps and propose recommendations to ensure salaries, incentives and retention strategies are competitive and responsive to the market

• Support the Talent Acquisition & HR Partner teams in the development of salary proposals, internal and external benchmarks, provide updates on tools and processes, and support the talent selection process for offers (external and internal candidates)

Global Total Rewards Program

• Manage the Ubisoft annual performance review process and provide an analysis of the impact of the outcome of the process at each cycle to ensure efficiency and effectiveness.
• Support the implementation and administration of global bonus and shares rewards programs, benefits and policies to ensure successful program delivery

Benefits Administration

• Drive and coordinate wellbeing programs
• Manage the administration and effectiveness of the insured employee benefits and keep abreast of changes in the industry
• Review long and short-term incentives and policies and make recommendations

Stakeholders Management

• Develop content and train employees, managers and members of the HR team on total compensation, related career architecture and mobility or talent pipeline related C&B;
• Provide advisory support to HR business partners on rewards strategies and programs
• Participate in OD projects with Talent Development team i.e job architecture implementation
• Work with internal communication and editorial teams on rewards communication
• Manage consultants and partner with external vendors to ensure program delivery

Others

• Participate in HR global and local projects as required
• Support HR Ops activities as assigned

Contract Period:

• 1 Jan 2025 to 31 Dec 2025

Deployment:

• Mon to Thurs: 7.00 am to 4.00 pm
• Fri: 7.00 am to 3.30 pm
• Service not required on Sat, Sun and PH's

Scope of Works:

• General Admin Works such as printing, photocopying, checking , filling, and issuing of items in school, etc.
• Attend to all general queries, e.g. telephone and walk-in queries
• Data entry
• Assisting in events e.g. logistics matters
• Perform any other administrative duties assigned