Job Description

• Provide sales support to Internal and External parties
• Respond and process incoming enquiries and orders
• Prepare orders, invoices, delivery order, etc
• Interact and communicate with customers to establish relationship
• Perform administrative duties
• Perform ad-hoc duties assigned by immediate superior

Requirements

• Customer Service to provide customer care to Chinese speaking customer groups. Knowledge of Mandarin dialect is essential
• Possess good communication and interpersonal skills
• Positive attitude, enthusiastic to learn and a team player
• Able to commence work on a short notice will be an added advantage
• No prior experience are welcome to apply

Responsibilities

• Responsible for troubleshooting, calibration, repair and maintenance of assigned Testers and Handlers platform.
• Ensure equipment are in production condition with minimum downtime and running at yield specified.
• Responsible for tracking, monitoring and reporting daily equipment downtime.
• Responsible for daily house keeping and any other responsibilities as assigned.

Requirements

• Diploma / Higher NITEC / NITEC in Electronic / Electrical / Mechanical/ Mechatronics Engineering or equivalent.
• Specialized knowledge of equipment, testers, handlers, etc is preferred.
• Possess Trouble shooting skills on equipment maintenance and repair.
• Possess strong analysis and good teamwork.
• Good communication and presentation skills.
• Able to commit to either 12-hr permanent day / night shift.

• Loading and unloading of goods onto vehicle according to delivery order
• Perform pickups and collection for the company covering specific areas
• Ensuring safe receipt, retrieval and dispatching of goods
• Delivering goods to our customers in a safe, courteous, and timely manner
• Establishing and maintaining excellent customer service during delivery
• To perform duties as tasked
• Class 3/4 Driving Licence
• Must be able to work night shift and split shift
• Must be able to work extra hours or weekend if needed

Responsibilities:

l Responsible for food preparation and cooking to standard operating procedures;

l Ensure smooth operations and allocation of duties within the kitchen;

l Ensure that all orders are fulfilled in a timely manner and to expected standards;

l Attend to kitchen-related duties stock- checking and inventory and ordering;

l Practice and ensure good hygiene and housekeeping standards within the kitchen;

l Ensure food is stored, prepare and presented in a safe and hygiene manner;

l Uphold high standards of food quality to ensure customer satisfaction.

Requirements

l Profound knowledge of different kinds of beverages

l Ability to manage numerous tasks, assign responsibilities and display high patience

Must be able to work night shift or split shift

Must be able to work extra hours or weekend if needed

Responsibilities include:
-Assist in daily operations
-Ensure that the cafe and coffee house is properly maintained and clean
-Oversee food preperations, presentation and storage to ensure food health and safety compliency.
-Regular checks with customers to gather feedbacks
-resolving of conflicts in a professional way

Qualities we seek are:

· Positive attitude and commitment to excellence

· Respective skills in functions to be performed

· Excellent interpersonal and communications skills

· Team work

· Willing to learn and able to work under pressure

· Experience in F&B Operations

· Preferably 3 years of previous experience in serving.

· Must be able to work night shift and split shift

· Must be able to work extra hours if needed

COMPANY DESCRIPTION

THKMC was incorporated on 13 October 2011 as a charity to provide multiple social and welfare services to the community at large, and achieved an Institute of Public Character (IPC) status on 18 November 2011. THKMC is the charitable arm of Thye Hua Kwan Moral Society, which lives by the mission To Serve Mankind to help anyone who needs help regardless of their race, religion, colour, language, creed and culture. THKMC today serves more than 70,000 beneficiaries through more than 70 programmes across five Services, which include Disability, Early Intervention for Children, Family, Seniors' Community, and Therapy.

RESPONSIBILITIES

The Early Intervention for Children (EIC) Services helps equip children with motor, communication, social, self-help and cognitive skills. THK EIC involves structuring classes around small groups encompassing early childhood special education, social work and therapy support services to stimulate their adaptive functioning and school readiness skills.

The main responsibility of the Assistant Teachers are to support teachers in achieving the Centre and programme goals in close partnership with the Therapists, Social Workers, Psychology Associates, Administrative Staff and Families of the children.

Reports to the Principal Lead Teacher and/ or Senior Teacher.

Main Duties and Responsibilities:

Assist Lead Teachers to:

• Co-teach an effective education programme for the class to meet every child's IEP.
• Brainstorm and plan activities to support students' learning
• Prepare teaching resources
• Ensure students are well supervised during contact time in the centre /classroom.
• Manage students' behavior
• Carry out recommended therapeutic interventions.
• Receive and discharge the students before and after class
• Maintain a clean, tidy, safe and conducive learning environment e.g. tidying up the classroom after class
• Supervise the Teacher Aides under their charge
• Attend workshops and in-service training
• Maintain good communication with parents and make each parent feel at ease with/ at the programme

• Non-related Diploma in any discipline

• Mature, independent, creative, flexible thinking and able to motivate children
• Good people skills
• Able to work independently
• Has strong understanding of the diverse cultures and races
• Has patience, love, passion & commitment in the education of & nurturing young children and empowering the families
• Valid First Aid Certificate
• Keen to develop professionally

Company looking for Carpenter

good knowlege of local carpentry skills

min 3 years experienced furniture / renovation Carpenter Supervisor

able to do site mesurement independently

skillful with wood working machineries router, planner, sanding machine, edge bending, post forming machine

lead a team of experience carpenters, train new carpenter

Good communication skills.ability of wood -working hand drawing

Able to withstand the outdoor harsh weathers.

Able to work overtime to complete the project on-time.

Able to follow the supervisor's daily instructions on-site

· Must be able to work night shift and split shift

· Must be able to work extra hours or weekend if needed

• Assist in daily operations
• Ensure that the restaurant and kitchen is properly maintained and clean
• Oversee food preperations, presentation and storage to ensure food health and safety compliceny.
• Regular checks with customers to gather feedbacks
• Resolving of conflicts in a professional way

Qualities we seek are:

·Positive attitude and commitment to excellence

·Respective skills in functions to be performed

·Excellent interpersonal and communications skills

·Team work

·Willing to learn and able to work under pressure

·Experience in F&B Operations,

·Preferably 3 years of previous experience in serving in restaurant

· Must be able to work night shift and split shift

· Must be able to work extra hours or weekend if needed

• At least 5 Year(s) of working experience in the related field is required for this position.
• Processes at least a Class 3 and / or Class 4 Driving License
• Preferably specialized in Motor Vehicle - Mechanical/Automotive or equivalent.
• Inspect vehicle engine and mechanical/electrical components to diagnose issues accurately
• Inspect vehicle computer and electronic systems to repair, maintain and upgrade
• Conduct routine maintenance work (replacing fluids, lubricating parts etc.) aiming to vehicle functionality and longevity
• Schedule future maintenance sessions and advise motorists on good vehicle use
• Repair or replace broken or dysfunctional parts and fix issues (e.g. leaks)
• Provide accurate estimates (cost, time, effort) for a repair or maintenance job
• Keep logs on work and issues
• Maintain equipment and tools in good condition
• Working knowledge of vehicle diagnostic systems and methods
• Ability to handle various tools (e.g. pliers) and heavy equipment (e.g. lift)
• Willingness to observe all safety precautions for protections against accidents, dangerous fluids, chemicals etc.
• 6 Days work week. Required to work on Saturdays.
• All interested candidates welcome to apply
• Able to work night shift and split shift
• Able to work ot on weekends and public holiday
• · Must be able to work night shift and split shift
• · Must be able to work extra hours or weekend if needed

We are looking for a Part-Time (AM) Chinese Teacher to join our family at Bright Sparks Childcare. Succeessful applicants can look forward to a variety of benefits from retention, sign-on bonus to annual leave benefits.

Job Responsibilities

Planning, supervising and implementing programme for the children in accordance with centre's policies and framework

• Complete progress reports on children for each semester and prepares a developmental portfolio for each child.
• Responsible for the upkeep of teaching resources, arrangement, appearance, decoration and learning environment of the classroom.
• Maintain and build a relationship with parents

Job Requirements

• Minimum Diploma in ECCE - Teaching for Childcare educators.
• Certified L1 or L2 with ECDA
• Must have at least 1 year of relevant teaching experience in a pre-school setting.
• Fluent in either/ both English or/ and Chinese as activities will be conducted in English and Chinese language.(in order to teach lessons in Chinese language and also to converse with Chinese speaking parents)
• Excellent communication and interpersonal skills
• Able to work well independently as well as within a team.

COMPANY DESCRIPTION

THKMC was incorporated on 13 October 2011 as a charity to provide multiple social and welfare services to the community at large, and achieved an Institute of Public Character (IPC) status on 18 November 2011. THKMC is the charitable arm of Thye Hua Kwan Moral Society, which lives by the mission To Serve Mankind to help anyone who needs help regardless of their race, religion, colour, language, creed and culture. THKMC today serves more than 70,000 beneficiaries through more than 70 programmes across five Services, which include Disability, Early Intervention for Children, Family, Seniors' Community, and Therapy.

RESPONSIBILITIES

The Early Intervention Programme for Infants & Children (EIPIC) helps equip children with motor, communication, social, self-help and cognitive skills. THK EIPIC Centre involves structuring classes around small groups encompassing early childhood special education, social work and therapy support services to stimulate their adaptive functioning and school readiness skills.

Reports to the Senior Social Worker, HOD (Social Work).

Main Duties and Responsibilities:

1. Case Management Support

• Facilitate parents' understanding of programme and needs of child, and enrolment of students into EIPIC.
• Establish rapport, engage parents and conduct holistic bio-psycho-social assessment of child's and family's needs, risks and strengths
• Demonstrate knowledge of available community resources, evaluate and identify areas for follow up (e.g. referral to internal/external resources)

1. Documentation and administrative tasks

• Participate in team meetings/case discussion, take notes and maintain good record keeping
• Complete documentation (e.g. case recordings) accurately and promptly for other professionals who are working with child
• Maintain accurate records, prepare reports for governing agencies, collate information and submit government means-test applications
• Provide logistical and administrative support of programmes which are conducted by the centre/department.
• Any other duties assigned by the Senior social worker/HOD.

• Minimum Diploma in Social Work
• 1 to 3 years of experience working with families and children preferred, fresh graduates may apply

• Team player, meticulous and have good administrative skills
• Able to work independently
• Have some understanding of the diverse cultures and races
• Has patience and commitment in the education of and nurturing young children, empowering the families
• Keen to develop professionally

Company Profile

Porsche Services Singapore Pte Ltd is the subsidy of Porsche Financial Services, responsible for the captive business in Singapore and our Asia Pacific Porsche Importers. We understand the importance of digitization in today's business landscape and offer solutions to streamline the sales process for Financial Services and Motor Insurance through digital and retail channels. Our digital sales processes help professionalize the Porsche sales experience, making it more convenient and accessible for both, dealers & customers.

Tasks

• Support business processes between Porsche Services Singapore and its Business Partners
• Support in ensuring compliance with internal control policies, procedures and accounting standards
• Support the accounts payable and receivable process
• Support in financial and tax related reporting
• Assist in the preparation of monthly GL closing (using SAP) and management reports
• Assist in the preparation of billing documents
• Support in monthly reporting

Qualifications

• Undergraduate in Business Administration, Accountancy or any other relevant studies
• Past internship experience preferred
• Fluency in written and spoken English with excellent communication skills
• Proficiency in Microsoft Office. highly skilled in Microsoft Excel
• Open-minded, organised, analytical and quality oriented, able to work independently
• Team oriented working attitude and intercultural understanding

COMPANY DESCRIPTION

THKMC was incorporated on 13 October 2011 as a charity to provide multiple social and welfare services to the community at large, and achieved an Institute of Public Character (IPC) status on 18 November 2011. THKMC is the charitable arm of Thye Hua Kwan Moral Society, which lives by the mission To Serve Mankind to help anyone who needs help regardless of their race, religion, colour, language, creed and culture. THKMC today serves more than 70,000 beneficiaries through more than 70 programmes across five Services, which include Disability, Early Intervention for Children, Family, Seniors' Community, and Therapy.

RESPONSIBILITIES

The Early Intervention for Children (EIC) Services helps equip children with motor, communication, social, self-help and cognitive skills. THK EIC involves structuring classes around small groups encompassing early childhood special education, social work and therapy support services to stimulate their adaptive functioning and school readiness skills.

Main Duties and Responsibilities:

• Assist Lead Teacher in classroom and engagement of children
• Conduct small group activities when required e.g. routines such as CIrcle Time
• Assist Lead Teacher in carrying out therapeutic interventions as instructed
• Ensure that students are well supervised during contact time in the centre
• Brainstorm and plan activities to support students' learning
• Preparing teaching resources
• Support students' toileting needs
• Receive and discharge the students before and after classes
• Take class attendance and compute attendance summary
• Conduct health and temperature checks
• Maintain a clean, tidy, safe and conducive learning environment
• Maintain good communication with parents
• Assist in filing of documents
• Attend transdisciplinary team meetings, workshops, in-service training and sharing sessions
• Any other duties as assigned

• GCE 'N' / 'O' / 'A' Level / NITEC / Higher NITEC in non-related discipline

• Experience working with young children preferred, fresh graduates are welcome to apply
• Patience, and passionate to work with children
• Good communication skills, team player and pro-active

Click here (https://youtu.be/LZEqoBOeLTw) to find out what our Teachers have to say!

Scope of Work: The Business Project Manager will be responsible for overseeing and delivering key project initiatives.

Their role involves planning, coordination, and execution of project activities to meet business objectives, ensuring alignment with stakeholders and compliance with regulations.

Key Responsibilities:

Strong presentation skills are a must for this role.

Project Planning and Management

Develop and maintain detailed project plans, timelines, and milestones for the assigned scope.

Coordinate with cross-functional teams to align on deliverables and dependencies.

Identify risks and create mitigation plans to ensure project objectives are met.

Stakeholder Engagement and Communication.

Create a stakeholder map.

Act as the primary point of contact between internal and external stakeholders.

Ensure seamless handover of completed deliverables to the operational teams.

Documentation and Reporting

Maintain comprehensive project documentation (JIRA, confluence, gantt charts, etc), including task trackers, decisions, and lessons learned.

Deliver high-quality presentations and reports for management and stakeholders.

Salary: 7000 - 9000 SGD

Mandai Wildlife Group is the steward of Mandai Wildlife Reserve, a unique wildlife and nature destination in Singapore that is home to world-renown wildlife parks which connect visitors to the fascinating world of wildlife. The Group is driving an exciting rejuvenation plan at Mandai Wildlife Reserve, adjacent to Singapore’s Central Catchment Nature Reserve, that will integrate five wildlife parks with distinctive nature-based experiences, green public spaces and an eco-friendly resort.

Job Duties and Responsibilities

1. Animal Care and Welfare

• Assist the Curator in the overall management of the assigned animal collection to the highest possible standards of animal care and welfare.
• Responsible for the overall management, care, and sustainability of the assigned living collection.
• Assist the curator with animal acquisitions based in the MWG Institutional Collection Plan and preparation and submission of reports.
• Assist the Curator in the initiation, administration, and review of protocols for animal care and keeper safety, including conducting and reviewing all emergency and safety drills.
• Communicate with the Veterinary Department to ensure optimal health care for the living collection.

2. Zoological Operations

• Oversee the overall zoological operation of the assigned Animal Care section(s) including the immediate supervision of the activities of the animal care staff interns and volunteers and the areas they occupy.
• Assist the Curator in coordinating and delivering staff training and development.
• Assist the Curator in the budgeting and allocation of financial resources within the Financial Year.
• Manage the various needs of the assigned Animal Care sections: purchase orders, work orders, evaluate equipment needs, order equipment and other operational supplies under the supervision of the Curator.
• Oversee all Animal Programs under assigned section ensuring high quality guest experience and animal welfare.
• Oversee all Behavioural Management programs in assigned sections are consistently implemented and results are within desired.
• Oversee the maintenance and construction of new exhibits, upgrading of existing exhibits and/or support services.

3. Animal Care Research

• Conduct / assist / supervise current or future research and/or breeding programs for the Animal Care Department and other collaborative programs within MWG.
• Represent this work through presentations at meetings and annual conferences

4. Other

• Perform related tasks and duties as required, including husbandry duties when needed across the department.
• Interviewing and recruitment of animal care staff when needed

Job Requirements

• Minimal 6 years of experience working in a zoological setting.
• Bachelor’s degree in Animal Care, animal sciences or a related and relevant field is highly desirable.
• Demostrated interest and expertise in Herpetology / Animal Care and ex-situ management of a diverse selection of species as well as sound knowledge and understanding of zoo animal welfare and behavioural husbandry specifically relating to Herpetology.
• Embrace a scientific approach to managing ex-situ populations in zoos and promote research-oriented, evidence-based animal care practices.
• Sound knowledge of current issues relating to the conservation of wildlife and the role of zoos in the one plan approach to saving species from extinction and the one health concept.
• Possess strong organizational skills, able to conduct document control write protocols and related documents.
• Have a proven ability to manage, motivate and train staff.
• Strong written and verbal communication skills.
• Experience with structured visitor experiences highly desirable.

• Previous experience as a Head / Lead Baker, running a baking operation and overseeing other bakers
• As a Head / Lead baker you are responsible to produce a full range of breads using the company’s recipe specifications
• Responsible for the consistency and presentation of the products
• Ensure adherence to the quality of food items according to the Singapore Food Agency (SFA) guidelines in place. (e.g applying “First in First out!” kitchen best practice as well as ensuring food items are stored in perfect sanitary condition)
• Always observe and adhere to NEA standard for safety and hygiene standards for production, kitchen and culinary work area
• Ensure maintenance and sanitize baking utensils, tools and machinery
• Any other ad-hoc duties assigned by the immediate superior

Requirements:

• Minimum 5 years of relevant experience in a bakery setting
• Experience of handling bakery equipments
• Understanding of health and safety, and basic food hygiene practices
• Able to display leadership skills with excellent communication skills
• Excellent knowledge of managing order and inventory
• Able to multitask and work efficiently under pressure
• Be punctual and well disciplined
• Ability to work evenings, weekends, and holidays
• Able to work night shift and split shift
• Must be able to work night shift and split shift
• Must be able to work extra hours or weekend if needed

• Oversee and monitor daily operation activity to ensure efficiency and continuous productivity
• Manage daily operation budget and expenses
• Manage daily manpower deployment schedule and duties assignment
• Represent management and assist supervisor to communicate and rectify daily work matter with client's management as required
• Prepare daily operation performance report inclusive of risk assessment (if required)
• Ensure that all protocol and safe work procedures are adhered by all staff on site daily

Job requirements:

• Physically fit and healthy
• Possess good communication skills and can-do attitude
• Willing to work on public holiday or rotating shift , if required
• Possess Forklift operator license or certification will be an advantage
• Certification on risk assessment and workplace safety will be an advantage
• Willing to work night shift and split shift
• Willing to work OT on public holiday and weekend
• Must be able to work night shift and split shift
• Must be able to work extra hours or weekend if needed

Responsibilities:

l Responsible for food preparation and cooking to standard operating procedures;

l Ensure smooth operations and allocation of duties within the kitchen;

l Ensure that all orders are fulfilled in a timely manner and to expected standards;

l Attend to kitchen-related duties stock- checking and inventory and ordering;

l Practice and ensure good hygiene and housekeeping standards within the kitchen;

l Ensure food is stored, prepare and presented in a safe and hygiene manner;

l Uphold high standards of food quality to ensure customer satisfaction.

Requirements

l Strong experience in Chinese cuisine including all varieties of noodles and rice

l Profound knowledge of different kinds of beverages

l Deep knowledge of every aspect of Chinese dishes and pastry

l Proficient with Chinese specialty equipment

l Ability to manage numerous tasks, assign responsibilities and display high patience

l Able to work night shift and split shift

l Willing to work OT on weekends and public holiday.

· Must be able to work night shift and split shift

· Must be able to work extra hours or weekend if needed

Grounded in a talent-centric mindset, Maker Lab is a marketing agency designed to build decentralised technology-led agency teams, rooted in collaboration with clients from the ground up. Maker Lab’s cross-functional teams of multidisciplinary specialists are embedded into client teams across digital marketing competencies — from measurement & analytics to content production.

Copywriter & Community Manager

Maker Lab supports clients across technology, entertainment, financial services and the payments industry. We’re looking for dynamic individuals to join our team and support our amazing clients in the travel industry. 

As a Copywriter & Community Manager within a creative social media team,  your main focus is on undertaking social media copywriting and growing and managing communities across social channels while ensuring the client’s brand and tone of voice remain consistent. In addition to day-to-day community management and conversations, you’re expected to gather and present social media trends, help translate them into actionable insights and support with implementing local social media strategies based on those.

You’ll be working in a fast-paced creative environment while helping to constantly evolve the local market’s social media copy and community engagement strategies and support with improving efficiencies.

Passion for social media is paramount for this role and the whole team! 

*Please submit your portfolio and work examples / deck to be considered for this role!

Role:

Social media copywriting

• Develop and deliver engaging, on-brand copy for social media and global community interactions, including drafting captions, assisting in supers, miscellaneous wordsmithing, etc., while adhering to SEO best practices and character limits.
• Manage quality control and tone of voice through excellent copywriting skills.
• Portray deep knowledge of social audiences, platforms, and their specific formats, and how to properly leverage them to create attention-worthy content.
• Bring alive the social media content and strategy developed by the client and the team.

Community Management

• Act as the lead for global community engagement and content across all social media channels, while proactively seeking out and implementing new and innovative ways to engage and grow our online community presence across various digital platforms.
• Portray deep knowledge of social audiences and platforms and how to leverage them to create attention-worthy content properly.
• Build a daily community engagement plan that sparks a social conversation between communities.
• Work with data and insights derived from the social pages and use the data to create reports to share with the broader team in making data-driven decisions.
• Spot trends and provide insights from conversations with audiences and consumers.
• Mine daily sentiment and conversations to proactively identify opportunities for new ideas and to provide feedback on active campaigns.
• Funnel insights and feedback to internal teams and stakeholders to foster data-driven decision-making.
• Lean into community management in a proactive, fun, and engaging way while being prepared to escalate any reputational issues as and when required.

You:

• 4+ years experience working in community management and content writing/creative copywriting capacity. 
• Knowledge of local context and culture is a must.
• Attuned with diverse online communities across entertainment, internet and pop culture industries and always plugged into a variety of communities and groups, both global and local.
• Thorough understanding of social media platforms, trends and online communities.
• Experienced with sourcing and managing video, image and audio assets, and comfortable securing the required rights and permissions.
• Exceptional verbal and written English communication and presentation skills.

Please note: due to the high volume of applications, only successful candidates will be contacted with a follow-up introduction email. By submitting your application, you consent to the collection, use and disclosure of your data by the Maker Lab team for the purposes of your application. Where your application contains personal data of third parties, you confirm that you have obtained all necessary consents to provide the Maker Lab team with such personal data and that we may collect, use and/or disclose such data in accordance with the Personal Data Protection Act 2012. If you do not receive an email from Maker Lab, your application has been unsuccessful this time around. Look out for future roles!

NCS Gov+ offers government agencies transformative digital solutions, including IT modernisation & cloud computing, aimed at enhancing citizen experiences. As our Client Delivery Lead in Gov+, you will play a pivotal role in ensuring the quality delivery of projects while driving impactful outcomes for key clients.

• Collaborate with the Client Service Lead to align NCS offerings, including applications, infrastructure, cybersecurity, communication engineering, digital solutions, and thought leadership, with the client’s needs.
• Serve as the primary point of contact for project and managed services delivery.
• Foster strong relationships with clients, stakeholders, and multifunctional project teams to deliver business value.

What You’ll Do:

• Develop business opportunities and ideate solutions using technology and process innovations.
• Create sustainable growth opportunities that align with NCS’s core capabilities.
• Direct teams across different Service Organisations (SOs) to meet revenue, quality, and customer satisfaction targets.
• Oversee program delivery and maintain accountability for client services.

What You’ll Bring:

• Deep industry domain expertise to understand and frame client challenges effectively.
• The ability to engage and advise clients on transformative ideas and business solutions.
• Strong project management and technical skills to lead diverse teams and navigate delivery complexities.

We are hiring for a highly driven and motivated Manager, Internal Communications (APAC) position based in Singapore. The successful candidate will work in the regional Internal Communications team reporting to the Chief of Human Resources, and support local in-market teams to deliver internal communications strategies. 

What will be your mission?

• Working with the regional internal communications team, develop innovative internal communications campaigns, clear narratives, and programmes to engage organisation’s employee base, with a focus on the foodpanda brand and APAC region
• Develop editorial content and work closely with regional and business teams to ensure appropriate messaging
• Build stakeholder relationships across departments and regions to establish relevant messaging and tactics for each campaign and provide internal communications counsel for internal stakeholders
• Lead and support with hybrid event set-up and execution (e.g. Town Halls) to make sure we reach out to all teams
• Support internal communication from the management team through various channels 
• Build a robust community of internal ambassadors to help build a strong engagement
• Measure results of internal communications efficacy and report in a timely fashion
• Manage and support issues management, when necessary
• Work closely with PA & PR teams to make sure there is cohesion between internal and external communication narratives
• Develop and maintain internal communications Standard Operating Procedures, such as internal comms calendars and distribution lists​​​​​

The Food and Beverage Service Associate is responsible for delivering friendly and efficient Food and Beverage service according to hotel Standard Operating Procedures in order to meet guest dining experience expectations.

We are hiring for the following outlet:

• Long Bar
• Raffles Courtyard
• The Grand Lobby
• Tiffin Room
• yi by Jereme Leung

Primary Responsibilities 

Food and Beverage Service

• Provides excellent service at all times to guests based on established hotel standard operating procedures.
• Greets and farewells guests and colleagues in a friendly and courteous manner.
• Assists colleagues and guests efficiently and in a professional manner.
• Takes responsibility for residents’ and guest belongings in the restaurant or bars.
• Has extensive knowledge of our food & beverage menus in order to service our product, including liquors and cocktails.
• Offers menu options and advice and takes orders.
• Offers drinks, pre, during and after meal service.
• Remembers guest’s preferences to extends personalised service.
• Takes guest’s Food & Beverage orders accurately and assures correct input in Point of Sales system.
• Double checks order list before "sending" ticket to the kitchen.
• Anticipates guest’s needs.
• Verifies guest satisfaction with each table during each course served.
• Uses the guest name appropriately and communicates it to restaurant colleagues and managers.
• Serves food in a timely and efficient manner.
• Arranges and maintains all assigned side stations and continually stocks each station before and after every shift.
• Makes sure all silver and glassware is polished, wiped and spotless.
• Keeps all side stations clean at all the times.
• Keeps chairs and banquettes clean and clear of debris.
• Marks tables appropriately to food & beverage order for each course to ensure proper delivery.
• Makes sure that all product served are accounted for on the final bill before presenting it. 
• Up keeps and clears tables between courses throughout the dining experience.
• Picks up check before guest leaves and give guests a warm farewell while thanking them for their visit.
• At the end of the shift, delivers all checks and reports to the appropriate place according to established standards. 
• Adjusts service to suit guests’ requests and personalises any interaction with the guest.
• Uses a Heartist® approach – makes guests Feel Welcome, Feel Heart-warmed, Feel Incredible, and Belong.
• Actively engages in upselling and adds value.
• Relays any guest complaints to manager.
• Ensures efficiency of work in dish wash, pantry, and service preparations.
• Ensures cleanliness and work safety in food preparation and service areas.
• Carries out ad-hoc duties as assigned including, but not limited to sending operating equipment for cleaning or burnishing on weekly basis, sending soil linen for exchange for clean ones and collecting Food & Beverage requisition on daily basis. 
• Ensures service standards and individual performances is aligned with Accor Values - Guest Passion, Trust, Sustainable Performance, Spirit of Conquest, Innovation and Respect.

Learning and Development

• Participates in training activities to improve knowledge and skills.
• Attends daily briefing and monthly meeting conduct by the manager.

• This role will be based in Singapore
• As part of the Middle East, Africa and Asia Pacific (MEA APAC) Procurement team, the Manager, Procurement Controlling and Analytics is responsible to manage and drive the administration, financial planning, Profit and Loss (P&L), operational processes and performance reporting of the procurement department in the MEA APAC region.  

Responsibilities

1. Top line co-management of Procurement revenue Asia

• Functionally co-manage Asia procurement revenues.
• Co-responsible of the consolidation, management of the operational process and performance reporting of the 3 regional HUBs (MEA, Pacific and Asia) of the MEA APAC region.
• Co-responsible for managing, centralizing and monitoring the revenue of procurement department for multiple countries of the Asia region and profit centre. Act as an internal consultant and business partner to build, implement and animate transverse processes.
• Manage revenues declaration (from suppliers) and lead invoicing process to ensure the exhaustivity of turnover in coordination with procurement category managers and corporate finance.
• Build dashboard and reporting to support the procurement team and organization to analyze top line performance, define action plan and optimize revenues.
• Prepare monthly and quarterly (financial and operational) analyses to better drive performance. Create, improve and provide recurring and ad hoc reports. 
• Improve automation of data analytics, calculation and assessment of Procurement KPIs.
• Coordinate with the central corporate procurement team and the local finance the required business data.

1. P&L monitoring MEA APAC

• Responsible for managing, centralizing and monitoring Procurement P&L for the region (from revenues to Ebitda).
• Prepare and animate monthly and quarterly performance reviews.
• Collaborate with various internal (Procurement team, Finance, Credit management) and external stakeholders (suppliers, auditors, etc).

1. Budget and forecast planning & Risk and credit Management

• Support forecasting & budget planning processes for Procurement in collaboration with both local Finance department and Corporate Procurement department.
• Manage, centralize and prepare financial performance reviews for the region and budget presentation.
• Own the credit management process, contribute to the ageing balance monitoring and support category managers in payment collection.
• Create dashboard and reporting on ageing balance.
• Monitor suppliers‘ dependency and their financial rating.

1. Digital Solution Deployment and Management Asia

• Deployment of Procurement digital strategies and solutions related to closing the procure-to-pay (P2P) loop.
• Manage hotel and supplier onboarding with P2P solution provider(s).
• Co-ordinate with I.T., Operations, Suppliers and Digital partner to support optimizing onboarding process and change management.
• Prepare and present reports to management.

1. Administration and business process

• Own the procurement administration and processes. Ensure that all documentation are organized, up to date and accessible to all stakeholders.
• Manage and centralize the procurement supplier and contract database. Create and provide reporting on main KPIs.
• Responsible for the implementation and monitoring of group processes. Ensure the department is in line with corporate guidelines.
• Manage audit processes and ensure corrective action are met.
• Support category managers with supplier KYCs, dependency and financial rating.

• Provide pre-sales technical support to propose cost competitive system design solution based on tender spec & customer requirement
• Design solutions for Access Control, CCTV, Public Address, Emergency Voice Communication, Fire Alarm, Integrated Security Management and other necessary system as deemed required by the prospective customer / project (90 %)
• Foundational understanding of IT and Network systems will be necessary in design and technical assessments.
• Knowledge of Cyber-security issues and solutions will be an advantage.
• Review technical specification, system schematic, floor-plan drawings documents
• Provide system proposal and design that meet requirements & be cost competitive
• Manage the technical Compliance Appraisal, prepare Bill of Quantities and system write-up for the designed systems
• Manage Installation Work Appraisal (Scope of Work for installation)
• Prepare technical document submissions & product sourcing
• Support technical meeting with customers, end-users, consultants & vendors etc
• Demonstrate systems / products performance to clients and staffs
• Collaborate with sales, purchase & admin teams to meet tender submission date in time
• Product evaluation & POC support on potential system
• Report various system job request status with respect to milestone schedule to Section Head and all technical problem hindering system design progress

The Food and Beverage Service Executive supervises the team by proactive, interactive and reactive leadership, allowing each member of the team to feel confident and to completely satisfy our guests during their dining experience. He/she assists the management in supervising the overall operation and service standards of the restaurant to meet and exceed guest’s dining experience expectations. 

We are hiring for the following outlets:

• Raffles Courtyard
• The Grand Lobby
• Tiffin Room
• yi by Jereme Leung

Primary Responsibilities

Oversees Daily Operations and Achieving Targets

• Oversees the set-up and operation of a station/section in a restaurant.
• Supervises and participates in running an efficient and profitable operation in the assigned areas. 
• Assists the Outlet Manager/Assistant Outlet Manager in enabling employees achieve highest service and product delivery standards with a highest degree of client care and service at all times.
• Provides services for guests such as order taking and promoting the restaurant food and beverage offerings.
• Provides excellent service at all times to all of our guests based on established hotel standard operating procedures.
• Assists colleagues and guests efficiently and in a professional manner.
• Has extensive knowledge of our food & beverage menus in order to service our product, including liquors and cocktails.
• Offers menu options, advice and takes orders.
• Offers drinks, pre, during and after meal service.
• Remembers guest’s preferences to extends personalised service.
• Takes guest’s Food & Beverage orders accurately and assures correct input in Point of Sales system.
• Double checks order list before "sending" ticket to the kitchen.
• Verifies guest satisfaction with each table during each course served.
• Uses the guest name appropriately and communicates it to restaurant colleagues and managers.
• Serves food in in a timely and efficient manner.
• Arranges all tables following established standards.
• Arranges and maintains all assigned side stations and continually stocks each station before and after every shift.
• Makes sure all silver and glassware is polished, wiped and spotless.
• Keeps all side stations clean at all the times.
• Keep chairs and banquettes clean and clear of debris.
• Marks tables appropriately to food & beverage order for each course to ensure proper delivery.
• Makes sure that all product served are accounted for on the final bill before presenting it. 
• Up keeps and clears tables between courses throughout the dining experience.
• Picks up check before guest leaves and wishes guests a warm farewell while thanking them for their visit.
• At the end of the shift, delivers all checks and reports to the appropriate place according to established standards. 
• Follows through opening and closing duties. 
• Adjusts service to suit guests’ requests and personalises any interaction with the guest.
• Uses a Heartist® approach – makes guests Feel Welcome, Feel Heart-warmed, Feel Incredible, and Belong.
• Ensures service standards and individual performances are aligned with Accor Values - Guest Passion, Trust, Sustainable Performance, Spirit of Conquest, Innovation and Respect.
• Ensures NEA rules and regulations are met and achieve.  
• Actively engages in upselling and adds value.
• Relays any guest complaints to manager.
• Ensures efficiency of work in dish wash, pantry, and service preparations.
• Ensures cleanliness and work safety in food preparation and service areas.
• Carries out adhoc duties as assigned including, but not limited to sending operating equipment for cleaning or burnishing on weekly basis, sending soil linen for exchange for clean ones and collecting Food & Beverage requisition on daily basis. 
• Providing a Leading and Consistent Guest Experience
• Promotes sales through direct guests’ contact. 
• Constantly obtains guest feedback during operation ensuring guest satisfaction.
• Handles minor complaints and reports to the managers for proper follow up.
• Builds strong relationships with local guests and builds loyal following as foundation for a successful operation. 
• Maintains levels of confidentiality and discretion of the guest, colleagues, operator at all times. 

Management and Leadership of Outlet

• Acts as a mentor and role model to the Food & Beverage Associates.
• Proactive, innovative with in depth Food & Beverage and market knowledge. 
• Observes colleague’s individual performances, grooming, and punctuality and communicates with the managers accordingly. 
• Provides a high level of Safety and Security for guests and colleagues. 
• Checks daily opening and closing duties.

Training, Learning and Development of the Team

• Conducts regular on the job trainings for colleagues to develop their skills and knowledge. 
• Assists in records and submits monthly On-the-Job Training hours to Food & Beverage Office before the 15th of each month.
• Guides the departmental orientation for new hires.
• Ensures that colleagues are aware of hotel rules and regulations.
• Ensures that colleagues are trained on fire and safety, emergency procedures and hygiene.