ViSenze, an AI-powered Commerce Search and Discovery platform, is looking to hire a motivated and experienced Senior Data Scientist

We revolutionize the retail industry with product discovery solutions, processing over a billion monthly queries globally from retailers such as Myntra, Ajio, Meesho, Rakuten, Zalora, Mango, and Target

Our mission is to empower customers to 'See. Style. Shop', and we need you to help us continue to deliver this promise

Responsibilities

• Understand complex real-world problems and leverage domain knowledge to develop reliable models
• Strategize ways of constructing training datasets that are representative, diverse and free of bias
• Continuously review model performance with sharp analytical skills, identify potential issues and improve them iteratively
• Optimize workflows and processes, as well as develop useful tools to boost the efficiency and scalability of routine tasks
• Provide requirements for new or existing internal tools to improve internal analytical capabilities, pipelines and platforms
• Be an expert in communicating insights and recommendations to audiences of varying levels of technical sophistication

• Bachelor’s degree in Computer Science, Electronic Engineering, Statistics, Applied Mathematics, Operation Research, or a related quantitative Bachelor’s or Master’s degree
• At least 2 years of experience with building machine learning and predictive model
• Familiar with Python is a must
• Familiar with essential data science libraries, including Pandas, Numpy, Scipy, Scikit-Learn and Matplotlib
• Sound knowledge of popular deep learning frameworks, such as PyTorch, TensorFlow, MXNet, Caffe, etc
• Strong problem-solving mindset, down-to-earth attitude, passion for machine learning and everlasting curiosity to learn

Good to Have

• Excellent communication skills - able to present their findings and models to senior stakeholders
• Experience in deploying models and systems into production environments
• Knowledge of golang
• Experience with developing Deep Convolutional Neural Networks (CNN)
• Familiar with Software Development Life Cycle (SDLC)
• Fluent in Data Visualization

Operational Management

1. Direct work activities of Body shop employees, including their observance of deadlines and productivity levels.

a. Conduct daily brief /monitoring on attendance, productivity, workplace safety and other Body shop matters.

b. Conduct daily follow up to ensure repair jobs executed timely to meet delivery deadlines.

c. Enforce quality repair work done consistently through correct usage of tools and repairs methods.

d. Ensure in-process check and final quality inspections done to achieve zero return jobs.

e. Ensure adequate protection on customers' vehicles and their belongings treated with care.

2. Handle customer complaint and provide resolution in timely manner.

3. Enforce control on supplies/consumables usage to reduce wastage.

4. Establish/enforce procedures/tools to monitor repair progress, with recovery process in place to handle expected delays or overdue cases.

5. Identify problems, develop and introduce systems and procedures to streamline efficiencies.

6. Create/distribute periodical reports to management on repair status and Bodyshop performance indicators.

· This position is for Singaporeans/PRs only and reports to the Manager, in addition to coordinating with the logistics staff and ad-hoc E-commerce related matters

· Retrieving and printing online orders from computer system

· Pick and pack online / store orders

· Receive and unpack returned /rejected orders to shelves or dispose of it

· Receive and stock take new incoming stock and existing stock

. Issue Invoices/Delivery Orders/Quotations

. Answer company phone

. Filing documents

. Verification of goods with driver

· Ad-hoc duties as assigned by the manager

· 5 day work week

· Monday to Friday: 830am to 530pm

. Location: 30 Mandai Estate

· To apply via 1) MyCareersFuture Link / 2) Whatsapp 98488375

· Pls state your expected salary and attach CV with photo

Digify is a cloud-based document security and data room software that allows customers to control, protect and track important documents after sharing them. Companies use Digify to protect confidential information for fundraising and due diligence, secure intellectual property, and protect sensitive communications.

Digify is used in 138 countries today. We have more than 600,000 users worldwide.

THE ROLE

As our Customer Success Manager at Digify, you can choose to work on-site at our Singapore office or remotely, with occasional travel to Singapore as needed. In this role, you will play a key role in onboarding, engaging, growing, and retaining customers. This dynamic role involves demonstrating our product, educating customers to drive adoption, nurturing them for expansion opportunities and retaining the customers satisfaction. Your primary focus will be on accelerating time-to-value, enhancing customer engagement, building long-term relationships, and strengthening the customers retention. Managing a wide range portfolio of accounts, you will work closely with your team lead, key stakeholders, and cross-functional departments to refine and optimize customer success processes, ensuring a seamless and impactful customer experience.

WHAT YOU WILL BE DOING

Serve as the primary contact for onboarding, training, and ongoing support to ensure seamless adoption of Digify's platform.

• Increase customer satisfaction and retention by building strong, long-term client relationships.
• Conduct regular check-ins to improve product usage and address customer issues promptly.
• Collaborate with customers on renewals, account expansions, and retention strategies.
• Act as the voice of the customer, providing actionable feedback to Product, Sales, and Marketing teams to enhance offerings.
• Monitor and report key success metrics, including NPS and product engagement, to identify trends and opportunities.
• Troubleshoot technical issues in partnership with the Engineering and Development teams.
• Facilitate customer advocacy by encouraging online reviews and participation in referral programs.
• Proactively manage a book of business, tracking account health and mitigating retention risks.
• Collaborate cross-functionally to optimize processes and implement solutions for customer success.
• Support system configuration and onboarding processes tailored to customer requirements.

• Minimum 2 years of experience as a Customer Success Manager, preferably in a fast-paced, B2B environment or related industries.
• Proven experience in customer success or account management within a B2B SaaS or software company.
• Exceptional interpersonal and communication skills to engage and build rapport with key stakeholders, ensuring mutual success and satisfaction.
• Proactive attitude and mentality in identifying opportunities to expand customer accounts by understanding their evolving needs and aligning them with our solutions.
• Strong ability to simplify complex technical concepts and communicate them effectively to non-technical customers.
• Willingness to learn and develop basic technical skills to confidently discuss technical topics with clients.
• Demonstrated success in renewals, upselling, and account expansion strategies.
• Exceptional written and verbal communication skills, with a focus on clarity and professionalism.
• Meticulous attention to detail and a high degree of accuracy in all deliverables.
• A driven, self-motivated, and enthusiastic mindset, paired with empathy, patience, and trustworthiness.
• Familiarity with Intercom, Chargebee, NPS tools, or similar platforms is an added advantage.
• Willingness to travel to Singapore on occasion if working remotely. 

Quantity Surveyor

Job Duties:

1. Understanding, Review and well versed in preparing contract document and drawing.

2. Provide measurement, cost evaluation and quotation support for engineering projects.

3. Preparing Monthly progress claim and certification to Sub contractor claim in a timely manner.

4. In order to ensure the accuracy of monthly claim, it is necessary to measure data on site.

5. Any other duties assigned.

Requirements:

1. Diploma in Quantity Surveying or other engineering/construction related course or above.

2. 2 to 5 years experiences in construction.

3. Handling tender documents and submissions experience is a preference.

4. Proficient in English and Chinese, independent and good attitude.

Job Overview

We are seeking a dynamic and results-driven Marketing Manager to lead our marketing initiatives and enhance our brand presence in the construction sector. The ideal candidate will have a strong background in marketing, excellent communication skills, and the ability to thrive in a fast-paced environment.

Key Responsibilities

• Strategy Development: Develop and implement comprehensive marketing strategies to drive business growth and enhance brand visibility.
• Campaign Management: Plan and execute marketing campaigns across multiple channels, including digital, print, and events.
• Content Creation: Create engaging content for websites, social media, email campaigns, and promotional materials.
• Market Research: Analyze market trends, competitors, and customer preferences to identify new opportunities.
• Brand Management: Oversee brand consistency across all platforms and materials.
• Collaboration: Work closely with sales, operations, and project teams to align marketing efforts with business goals.
• Budget Management: Manage marketing budgets and optimize spending for maximum ROI.
• Performance Analysis: Track and report on campaign performance, providing insights and recommendations for improvement.

Requirements

• Bachelor’s degree in Marketing, Business, Communications, or a related field.
• Proven experience as a Marketing Manager, preferably in the construction or related industry.
• Strong understanding of marketing principles, strategies, and best practices.
• Proficiency in digital marketing tools and platforms (e.g., SEO, Google Ads, social media).
• Exceptional written and verbal communication skills.
• Creative thinker with excellent organizational and project management skills.
• Ability to analyze data and translate insights into actionable strategies.

This position is for Singaporeans/PRs only and reports to the Manager, in addition to coordinating with the logistics staff.

Job Description:

• Pick and pack online/store orders
• Organise and re-arrange goods in store
• Assist to unload container and palletised goods
• Weekly stock check
• Assist to load goods into van and follow driver
• Installation of furniture (Training will be provided)
• Ad-hoc duties as assigned by the manager
• 5 day work week
• Monday to Friday: 830am to 600pm
• To apply via 1) MyCareersFuture Link / 2) Whatsapp 98488375
• Pls state your expected salary and attach CV with photo
• Location: 30 Mandai Estate

Quantity Surveyor

Job Duties:

1. Understanding, Review and well versed in preparing contract document and drawing.

2. Provide measurement, cost evaluation and quotation support for engineering projects.

3. Preparing Monthly progress claim and certification to Sub contractor claim in a timely manner.

4. In order to ensure the accuracy of monthly claim, it is necessary to measure data on site.

5. Any other duties assigned.

Requirements:

1. Diploma in Quantity Surveying or other engineering/construction related course or above.

2. 2 to 5 years experiences in construction.

3. Handling tender documents and submissions experience is a preference.

4. Proficient in English and Chinese, independent and good attitude.

Job Responsibilities:

• Plan and coordinate the transportation of goods, ensuring timely deliveries while minimizing costs.
• Liaise with transport providers, negotiate rates, and manage the scheduling of deliveries.
• Monitor the status of shipments and resolve any delays or issues that may arise during transit.
• Ensure all logistics documentation (shipping manifests, customs documents, etc.) is accurate, complete, and compliant with legal and regulatory requirements.
• Maintain records of shipments, inventory levels, and relevant paperwork for future reference and audits.
• Communicate with suppliers, freight forwarders, and third-party logistics providers to optimize delivery schedules and reduce costs.
• Develop and maintain strong relationships with key suppliers and logistics partners.
• Provide updates on order statuses, delivery schedules, and any changes to customers or internal teams.Support general administrative works if required.
• Other ad-hoc tasks as directed by the department Manager.

Requirements:

• Minimum Diploma in logistics/related fields
• Experience in logistics will be an added advantage
• Proficiency in both English and Chinese, and other tools such as MS Office, MS Excel
• Versatile and willing to learn, a team worker with good communication skill
• Able to work independently with minimum supervision
• Attention to detail and accuracy.
• Problem-solving skills and the ability to think critically.

LOTTE Travel Retail Singapore is seeking a 3 months' Contract Human Resources Executive (Recruitment) to join our dynamic team in the retail industry. LOTTE Duty Free operate 19 stores across 4 terminals in Singapore Changi Airport. With a commitment to providing exceptional shopping experiences, we are looking for a talented individual to support our human resources function and contribute to our continued growth.

As a Contract Human Resources Executive (Recruitment), you will play a critical role in attracting and hiring top talent for our organization. You will have the opportunity to work in a fast-paced and diverse environment, collaborating with hiring managers and stakeholders across different departments. This role offers exposure to the retail industry and the opportunity to contribute to the expansion of our business.

For more information about our company and our global presence, please visit our [LinkedIn](https://www.linkedin.com/company/lotte-tr-singapore/) page.

Responsibilities

• Manage end-to-end recruitment process, including sourcing, screening, and interviewing candidates
• Develop and implement effective recruitment strategies to attract a diverse pool of candidates
• Liaise with hiring managers to understand their staffing needs and requirements
• Conduct background checks and reference checks on potential candidates
• Coordinate and schedule interviews between candidates and hiring managers
• Ensure compliance with employment laws and regulations during the hiring process
• Provide regular updates on recruitment progress to stakeholders and management

• Bachelor's degree in Human Resources, Business Administration, or related field
• 2+ years of experience in recruitment, preferably in the retail industry
• Strong knowledge of employment laws and regulations in Singapore
• Excellent communication and interpersonal skills
• Ability to work effectively in a fast-paced and dynamic environment
• Attention to detail and strong organizational skills
• Proficient in Microsoft Office suite

• End of Contract Bonus for successful candidate (T&C applies)
• Pro-rated annual leave (T&C applies)
• Medical reimbursement (T&C applies)

岗位招聘：修车技工 / 营运助理

Automotive Technicians/ 修车技工

Job Scope / 工作范围

The Workshop General Technician will be responsible for carrying out vehicle preventive and corrective maintenance, diagnostic, body repair, refurbishment, and any supportive roles in the workshop.

修车技工将负责进行公交车和其他商用车的维护、诊断、翻新、改造，以及支持车间内的其他工作。

Qualification and Experience/ 资历

· NITEC in Automotive Engineering / 修车专业技术学院毕业

· Min. 3 years of relevant experience preferred / 最少3年工作经验为佳

Operations Assistant / 营运助理

Job Scope / 工作范围

Operations Assistant will be responsible for documentation for billing, procurement, parts issuance and costs tracking, as well as assisting in handling customers’ service request and tasking operations.

He/she will also be assisting in general administrative functions such as assisting the General Manager in preparation of tender documents and meetings arrangements, etc.

运营助理将负责账单、采购、零件发放和成本统计，以及协助处理客户的服务请求和任务操作。他/她还将协助一般行政职能，例如协助总经理处理所有其他行政要求，例如准备招标文件和会议安排等。

Qualification and Experience / 资历

· NITEC in Business Administration / Logistics Mgmt. or equivalent. 工商或物流管理或相关职业培训

· Fresh graduates are welcome / 欢迎应届毕业生

· Min. 2 years of relevant experience for interested parties without meeting minimal education requirements / 无相关学历应聘者需有最少2年工作经验

Job Purpose

The Heavy Automobile Technical Specialist will be responsible for carrying out panel beating, spray painting, livery and supportive roles in the workshop.

Duties and Responsibilities

· Panel beating of damage surface, paint preparation, spray painting of heavy vehicles such as 12m buses, trucks, engineering plant and any surface requires spray painting by the supervisor and management.

· Attach livery decals on vehicles surfaces.

· Support for operations such as items removal, installation, fabrication and repairs.

· Attend to ad hoc job by management.

· Responsible for personal safety and work in a safe manner in workplace.

Qualifications and Work Experience

· Experienced in surface preparations and paint preparations (mixing and thinning).

· Technical institute in Automotive or equivalent.

· Min. 5 years of experience in heavy vehicle body works.

Skills and Competencies

· Good hands-on skills.

· Good discipline in carrying out assigned task responsibly and on-time.

· Self-motivated, good working attitude and co-operative.

· Willing to perform over-time as and when required to churn out vehicle on-time.Job Purpose

The Heavy Automobile Technical Specialist will be responsible for carrying out panel beating, spray painting, livery and supportive roles in the workshop.

Duties and Responsibilities

· Panel beating of damage surface, paint preparation, spray painting of heavy vehicles such as 12m buses, trucks, engineering plant and any surface requires spray painting by the supervisor and management.

· Attach livery decals on vehicles surfaces.

· Support for operations such as items removal, installation, fabrication and repairs.

· Attend to ad hoc job by management.

· Responsible for personal safety and work in a safe manner in workplace.

Qualifications and Work Experience

· Experienced in surface preparations and paint preparations (mixing and thinning).

· Technical institute in Automotive (fresh graduates are welcome to apply).

· Min. 5 years of experience in heavy vehicle body workshop for interested parties without formal technical education.

Skills and Competencies

· Good hands-on skills.

· Good discipline in carrying out assigned task responsibly and on-time.

· Self-motivated, good working attitude and co-operative.

· Willing to perform over-time as and when required to churn out vehicle on-time.

All projects undertaken by the Company

• General delivery and pick up

• Driving Class 3 and 4 trucks/ lorries

• This position is for Singaporeans/PRs only and reports to the Manager, in addition to coordinating with the logistics staff and ad-hoc E-commerce related matters
• Retrieving and printing online orders from computer system
• Pick and pack online / store orders
• Receive and unpack returned /rejected orders to shelves or dispose of it
• Receive and stock take new incoming stock and existing stock
• Ad-hoc duties as assigned by the manager
• 5 day work week
• Monday to Friday: 830am to 530pm
• To apply via 1) MyCareersFuture Link / 2) Whatsapp 98488375
• Pls state your expected salary and attach CV with photo
• Location: 30 Mandai Estate

Grounded in a talent-centric mindset, Maker Lab is a marketing agency designed to build decentralised technology-led agency teams, rooted in collaboration with clients from the ground up. Maker Lab’s cross-functional teams of multidisciplinary specialists are embedded into client teams across digital marketing competencies — from measurement & analytics to content production.

Integrated Media Manager (Singapore)

Maternity Cover

As a Media Manager for our technology client, you will be responsible for collaborating with APAC-based and regional media agencies and internal stakeholders to manage ongoing cross-media initiatives and campaigns across multiple regions, assisting in implementing the regional rollout of global media planning tools. 

The person will be the day-to-day consultant on media strategy for the initiatives mentioned above, including but not limited to channel, audience and ad format strategy, best practices and optimisation to attain program efficiency goals. Basic knowledge of measuring channel/campaign effectiveness is useful for this role.

Role: 

• Manage central media projects that span all product areas, liaising with various local & regional agencies to collect and validate media data. 
• Attend meetings with relevant internal teams and agencies and be able to provide concise notes on key takeaways and actions. 
• Execute training to Marketing teams and agencies as global tools roll out in APAC.
• Provide exceptional support to run cross-channel initiatives in APAC and analyse results to surface key implications for the business.
• Manage agency workflow as it pertains to media, such as reporting, benchmarks and media forecasting.
• Own stakeholder narratives for internal regional, and global leadership on media plan strategy, reporting, roadmaps and learnings.

You:

• BA/BS degree or equivalent experience
• 5+ years of working experience within a marketing/media agency environment
• Solid project management skills and communication skills are mandatory 
• Strong proficiency with presentation software (e.g. Google Slides/PowerPoint) for producing presentations and Google Sheets/Excel for handling large data
• Strong data organisation skills, especially in Google Sheets, to efficiently summarise and present data (comfortable using pivot tables and functions)
• Experience in online/offline media strategy & brand planning experience
• High-level knowledge of channel/campaign measurement 

• Exceptional verbal and written English communications and presentation skills and - ideally - fluent in another Asian language to cover projects across APAC.

Please note: due to the high volume of applications, only successful candidates will be contacted with a follow-up introduction email.  If you do not receive an email from Maker Lab, your application has been unsuccessful this time around. Look out for future roles! By submitting your application, you consent to the collection, use and disclosure of your data by the Maker Lab team for the purposes of your application. Where your application contains personal data of third parties, you confirm that you have obtained all necessary consents to provide the Maker Lab team with such personal data and that we may collect, use and/or disclose such data in accordance with the Personal Data Protection Act 2012.

We are seeking a highly skilled and innovative Executive Engineer, Electrical to join our dynamic team in Singapore. In this role, you will be responsible for designing and executing electrical engineering systems for various projects.

• Design and develop electrical systems for building and infrastructure projects, including concept and detailed design phases
• Take ownership of assigned design components, ensuring timely completion and approval from relevant authorities and clients
• Collaborate with Local Authority Departments to secure approvals for design projects
• Prepare comprehensive design calculations, drawings, specifications, and tender documents under the guidance of senior engineers
• Analyze and solve complex electrical engineering problems, applying innovative solutions when necessary
• Ensure compliance with all relevant statutory regulations and safety standards in project designs
• Contribute to the continuous improvement of electrical engineering processes and methodologies
• Mentor and guide junior team members, fostering a collaborative and knowledge-sharing environment
• Participate in project meetings and present technical information to stakeholders effectively

• Support the General Manager - Lounge in all Talent & Culture (T&C) aspects and act as the main point of contact for T&C-related matters.
• Develop, communicate, and implement strategic T&C policies, plans, and goals to all team members.
• Identify and execute strategic initiatives to attract and retain talent.
• Prepare and implement action plans to enhance employee engagement.
• Oversee compensation and benefits processes.
• Address and resolve all internal and external T&C-related inquiries.
• Foster a performance-driven culture within lounge operations.

Team Summary
Visa’s Asia Pacific Corporate Strategy team based in Singapore plays a key role in shaping Visa’s long-term strategy in the region and solving for regional and country-specific opportunities and challenges, in partnership with executives and business leaders across Visa’s organization. Recent initiatives have addressed topics such as market strategy, product strategy, multi-year planning, and organic / inorganic growth opportunities across the region. The team is also responsible for developing thought leadership on emerging trends in payments industry.
What a Senior Manager in Corporate Strategy does at Visa:
The Senior Manager role in the Asia Pacific (AP) Corporate Strategy Team plays a key role in supporting delivery of key strategic initiatives across the region. The individual will support Visa’s businesses across functions and geographies – in assessing multifaceted implications for Visa of trends/developments and developing strategic recommendations in alignment with the regional and global priorities. This role will also be monitoring of competitive developments across the region/globally.

In this role, you are expected to:

• Leads workstreams within AP strategy projects and engagements
• Takes a more strategic, holistic approach to addressing specific problem statements or components of a project and that the approach should be aligned with overall project objectives
• For owned workstreams, responsible for identifying the problem statement, structuring analytical approach (key questions to be addressed and analysis & research required to answer those questions)
• Structures and executes own workstream with modest upfront and periodic direction / input from manager
• Effectively and highly efficiently manages own time as well as workplans for own workstream; able to sync up timelines / sequencing with rest of the project team
• With moderate support of manager, drafts storylines, structures documents and creates end-to-end presentations on strategic recommendations
• Being a sought after thought leader owner on select business topics within larger / complex cross-functional projects
• Able to assess multifaceted implications for Visa of trends and developments and makes sound recommendations; ensures strategic and financial soundness and alignment for any recommendations
• Communicates and presents recommendations and supporting rationale to mid-to-senior management in a clear, concise, and impactful way
• Able to independently manage meetings with working team and cross functional peer
• Leads various ad-hoc internal deliverables as assigned (e.g., monitoring of payment trends, sharing data / insights with other teams within Visa, etc.)

Why this is important to Visa:
The Corporate Strategy Senior Manager is a key player in the Visa Asia Pacific Corporate Strategy team helping the region define and achieve its near-term and long-term strategic priorities. The Manager will work as part of the core team helping drive critical qualitative and quantitative analysis to support the formulation of our strategy. It’s a high visibility and high responsibility role given the strategic nature of team’s work in the region.
 

Get to Know the Team

We are looking for an intern based onsite in Singapore. You will be part of the team behind Singapore's well-loved food site HungryGoWhere, which publishes the latest food news, reviews and recommendations.

Get to Know the Role

As a content creation intern, you will support the HungryGoWhere editorial team to put together compelling content on the growing F&B scene — from food guides and recommendations, to reviews and human interest stories.

The Critical Tasks You Will Perform

• You will pitch and develop stories such as food guides, trend pieces, news and human interest stories, through interviews and research, taking photos to accompany the articles where needed
• You will create video content for HungryGoWhere's social channels
• You will chase leads in the F&B sector and evaluate food-related news tip-offs for possible stories
• You will prepare the articles (with images, where applicable) for publication on the website and help in the management of social media
• You will pursue other stories, features and tasks assigned by the editorial team

ServiceNow is seeking Enterprise Architecture Leaders to join our Team. The Enterprise Architecture Team is part of our pre-sales organization focused on building credibility and trust with the technical leaders in our largest customers by developing cross-functional strategies and solutions. Our team brings technical expertise, real-world experience, strong executive engagement skills and an inspirational mindset to help our customers understand the opportunities of the “platform of platforms” vision.  We act as technical leaders for our customers most complex solutions, designed to ensure that they can realize the value they need. We do this by leveraging best practice and industry standards to build customer trust and architect best in class solutions.

While collaborating with customers, partners, and the wider ServiceNow sales team, the right candidate will create and communicate high-level architectures and strategies that are both written and verbal, to audiences up to and including the CIO/CTO level. The Enterprise Architect will elegantly articulate the advantage of ServiceNow being built on a single cloud platform consisting of a single user interface, one code base and one data model. The Enterprise Architect will also lead and participate in the delivery of workshops, best practice overviews, and educational sessions to existing customers and partners.

What you get to do in this role:

• Lead a team of motivated, innovative and collaborative pre-sales Architects as they engage with our customer to find new technology solutions to create value.
• Engage with customer executives to identify pain points and opportunities to deliver value and then translate them into solutions from ServiceNow
• Work with a wide variety of customers, colleagues and partners to help them understand the power of the Now platform and the potential opportunities of the future of work
• Lead architecture and design engagements to demonstrate how ServiceNow meets the needs of strategic customers, including IT Transformation, Digital Products/Services, Platform as a Service, Enterprise Service Management, and the co-creation of industry specific solutions.
• Understand the business strategy of the customer and articulate how ServiceNow can enable and deliver value to their organization, seamlessly integrating into their current and future technology landscape
• Understand the detail behind the ServiceNow and platform of platforms architecture and communicate it at various levels
• Work with architecture development methods, modelling approaches and architecture patterns for integration
• Interact at multiple levels within a customer account (Enterprise Architects, Domain Architects, Directors, VPs, and CXOs) and maintain these relationships throughout their customer journey.
• Provide thought leadership and collaborate with internal ServiceNow business units
• Identify, lead and contribute to the creation of best practices, white papers, workshops, etc

Team Summary

The team is responsible for owning the holistic post-sale Client Services relationship for Visa’s Global & Regional Sellers in Asia Pacific markets by overseeing onboarding and implementation processes, maximizing adoption of deployed products, driving Client Success outcomes and optimizing client performance.

What a Senior Consultant, Client Success – Global & Regional Sellers, does at Visa:

The Sr. Consultant is a trusted client advocate and works proactively with their client portfolio to enable new capabilities and promote product adoption. The role requires a high level of professionalism, leadership and interpersonal skills to manage relationships with a variety of internal and client stakeholders.

This role is an exciting opportunity to be at the forefront of Visa’s Client Success transformation by partnering closely with key Visa clients to maximize their benefits realization and value from Visa products through optimizing their performance. Working in conjunction with the Global & Regional Sellers’ Account Team, you will proactively drive Client Success outcomes. The individual will also define and deploy client support and service implementation strategies, including automated tools and capabilities to enhance the client experience, that drive value for our clients and support Visa’s strategy.

In this role, you are expected to:

• Oversee the implementation of new Visa products by coordinating key client and Visa teams to expedite implementation readiness activities and steer the client toward getting faster time to value and maximize adoption of deployed products.
• Ensure client operational goals and success metrics for their overall Visa product landscape are understood.
• Identify additional business opportunities for clients, drive value-added services and new payment flows to increase service quality as well as revenue.
• Proactively identify and drive opportunities to optimize client performance by monitoring client health and liaising with specialist Visa teams as needed.
• Build and sustain a trusted client advocate status with key client stakeholders by proactively executing against forward looking Client Success Plans, in alignment with the Global & Regional Sellers’ Account Team, to track client specific outcomes including a client’s adoption and performance of Visa products.
• Drive and deliver initiatives to improve client adoption of products and use of Visa’s self-service tools.
• Establish working relationships with Client Services and other cross-functional subject matter experts to orchestrate consultation to resolve complex client issues and optimize client performance.
• Lead periodic operational reviews with clients and Visa stakeholders.
• Showcase operational excellence by supporting cross-functional initiatives to improve the Client experience, incorporating automated solutions to drive efficiency and productivity.
• As applicable, coordinate with global, regional and/or in-market Client Success team members to maintain a continuous 360-degree view of the Client and deliver a consistent operational relationship experience.

This is a hybrid position. Hybrid employees can alternate time between both remote and office. Employees in hybrid roles are expected to work from the office 2-3 set days a week (determined by leadership/site), with a general guidepost of being in the office 50% or more of the time based on business needs.

Are you dynamic and ambitious of looking to kickstart your career in a fast-paced, global organization? Consider joining Sika Singapore as a Procurement Intern and immerse yourself in a hands-on role that will develop your skills in Procurement & Supply Chain.

In this six months internship, you'll work closely with our Procurement Manager and Procurement Executive gaining real-world experience and making a real impact while learning about the dynamic landscape of communications and procurement.

If you're ready to roll up your sleeves, embrace new challenges, and contribute to a global leader in construction chemicals, we want you on our team. Join us and take the first step towards a rewarding and impactful career in the industry.  

This is great opportunity to kick start your career in the construction chemicals industry!

Location: Tuas, West of Singapore

Summary of Responsibilities:

• Procurement
  1. Perform monthly negotiation of ocean freight
      
• Purchasing & Logistics
  1. To issue Purchase Order for indirect spend, packaging & trading goods in timely manner
  2. Follow up with supplier regarding delivery & arrange shipment accordingly.
  3. Communicate to internal stakeholders regarding incoming shipments & price enquiries.
  4. Assist with new vendor application in system.

This position is available from January 2025 onwards.

The position is responsible for ensuring high level of guest satisfaction and ensuring good customer feedback and response to customers’ queries in a timely manner.  Reaching out and liaison with tour agencies and the increase the sales tickets and meeting the monthly sales target.

Primary Responsibilities

Providing A Great Shopping Experience

• Handling customer complaints and concerns.
• Answer to customers questions through in-person, phone, email, chat and may also providing timely, empathetic help that keeps customers’ needs at the forefront of every interaction.
• Be personalized, competent, convenient and proactive.
• Detailed guest product knowledge and assist guest with selection of gifts and souvenir based on details product knowledge.
• To ensure stocks are fully replenished on retail shelves at all times. Takes corrective action or communicates half empty shelves to Senior Operations Executive.
• Operate P.O.S machine and handle cash and other payment methods professionally, courteously. Understands how to handle local and foreign currency.

Provide Retail Experience That Meets Guest Expectations

• Manage and communicate merchandise opportunities to Boutique Manager.
• Participate on monthly inventory stock take.
• Proactively engages with all guests and upsells items.

Supervision/Training Of The Retail Team

• Inducts and trains Retail Associates in technical skills and product knowledge.
• Manages team within guidelines of the hotel.
• Coaches Retail Associates to constantly improve or maintain performance and provides guidance where performance is below expectation.
• Ensures execution and maintenance of all Visual Guideline as well as guaranteeing the visual presentation of retail store is meeting all set Raffles standards.
• Ensures that safe working practices are followed including emergency procedures.
• Maintains levels of confidentiality and discretion for colleagues and guests.
• Develops own knowledge and skills as a contributing member of the Retail team.

Online Orders And Store Orders

• Ensure that all web orders and enquiries are answered timely.
• Ensure all online products information, inventory and new products are  up to date
• Maintains levels of confidentiality and discretion for colleagues and guests.
• Continuously develop own knowledge and skills as a contributing member of the Retail team.

Other Responsibilities

• To oversee and ensure smooth processing of mail orders request.
• Timely providing feedback from guests to enhance guest’s experience.
• To observe professional and customer focused telephone etiquette at all times.
• To be familiar with any and all promotional events for the Retail store or hotel.
• Corporate purchase/festive hampers.
• To record and handle any defective and damaged goods and highlight to Manager in timely manner
• Performs any other duties and responsibilities that may be assigned.

Tour Guide

• Manage and communicate with tour guide at the boutique.
• Participate in relationship building with the tour guide.

Main Responsibilities:

• Lead, motivate, and develop a team of Store Designers according to H&M Group values, business goals, and leadership expectations
• Support team members in reaching their full potential by actively working on development plans
• Ensure high-quality project deliveries and craftsmanship within the region, consistently meeting required timelines.
• Oversee project outcomes, providing feedback and suggesting enhancements through active coaching
• Set clear expectations for team members, effectively delegating tasks and distributing workload
• Foster strong collaboration between Central Functions, Brand, and Regions.

 JOB TITLE: Senior Field Marketing Manager, Partner Marketing (Asia)

Position Overview

ServiceNow is seeking a highly organized, goal-oriented, and self-directed Partner Marketing Professional to join our dynamic marketing team. This individual will be an active contributor to our larger marketing initiatives, working closely with key partner leaders, Alliances, Channel Management, global and regional campaign teams, and various ServiceNow business units. The ideal candidate will possess proven experience in managing relationships with strategic partners and developing joint marketing plans, including market awareness and demand generation programs that align with revenue targets. Adaptability, integrated program development, and the ability to thrive in a fast-paced, high-tech environment will be critical to success.

Essential Duties and Responsibilities

• Strategic Partner Collaboration: Work closely with ServiceNow Account Directors and partners to gain a deep understanding of their business objectives and challenges. Translate these insights into a comprehensive partner marketing plan aligned with broader business goals.
• Joint Marketing Program Development: Create, manage, and execute joint marketing programs with partners that drive measurable growth in pipeline and revenue. Develop campaigns that align with both ServiceNow’s and the partner’s objectives.
• Global & Regional Campaign Execution: Localize and adapt global partner marketing campaigns for regional markets. Ensure consistent and impactful execution across regions, optimizing for local nuances and market needs.
• Cross-Functional Alignment: Facilitate collaboration between global and regional marketing teams, field marketing, and other stakeholders to ensure seamless program execution. Align partner marketing efforts with broader sales and business objectives for successful regional activation.
• Performance Tracking & Optimization: Measure key performance indicators (KPIs) and metrics to track the success of marketing initiatives. Regularly analyze program performance and provide actionable recommendations for continuous improvement.
• Agency & Resource Management: Manage local marketing agency relationships and resources to scale partner marketing programs. Ensure high-quality execution and timely delivery across the partner ecosystem.
• Innovation & Best Practices: Continuously explore new marketing trends, innovations, and best practices to enhance program effectiveness. Elevate partner engagement and campaign results through creative approaches.

Required Qualifications

• Experience: Minimum of 10 years of marketing experience, with a focus on Partner/Channel Marketing. Experience in regional marketing roles, particularly in global, matrix-based, and collaborative organizational settings, is preferred.
• Marketing Knowledge: Strong understanding of digital marketing, content creation, messaging, and execution. Proficiency in inbound and outbound digital strategies, including web, search, social, nurture, and relationship-based marketing.
• Communication Skills: Excellent verbal and written communication skills, with a proven track record of influencing and collaborating across teams and geographies. Ability to engage with senior executives and communicate at all organizational levels.
• Strategic Thinking: Ability to quickly understand complex concepts, translate technical capabilities into customer benefits, and develop strategic marketing plans that drive business results.
• Project Management Expertise: Exceptional project planning and execution skills, with a strong sense of ownership. Ability to multitask, prioritize, anticipate obstacles, and provide solutions in a fast-paced environment. Demonstrated drive for excellence in execution and achieving challenging goals.
• Storytelling & Writing: Strong storytelling and writing abilities to create compelling marketing content that resonates with diverse audiences.
• Global Perspective & Travel: Willingness to travel internationally for partner meetings, industry events, and customer engagement as needed.

Ideal Candidate Profile

The ideal candidate will be a strategic, results-oriented marketing professional with a proven track record of success in partner marketing within a high-tech environment. They will be comfortable managing relationships with diverse stakeholders, driving joint marketing initiatives, and navigating complex, global organizational structures. A passion for innovation, an analytical mindset, and the ability to adapt to changing market dynamics will be key drivers of success in this role.

 Education & Qualifications

• An undergraduate degree in marketing/business (or equivalent) is required and an advanced degree is strongly preferred.