Roles & Responsibilities
Responsible for both profit & loss plus customer satisfaction.
Lead a team of salon staffs to provide excellent services, maximize profit and follow all health and safety regulations.
In charge of hiring, training and dismissing staff members and managing the salon's day-to-day activities.
Schedule in house promotions and staffs roaster to ensure adequate coverage for the salon's needs.
Resolve customer complaints and provide solutions to staff disputes.
Account for and report profits and expenses of the salon.
Prepare and maintain sales, inventory and customer reports.
Manage inventory salon products by maintaining records of stock quantities on hand and ordering replacement items.
Requirements:
More than 5 years' work experience in a hair salon environment.
Extensive experience providing salon services to clients.
Advanced organizational skills to manage staff, operations and salon finances.
Excellent communication and team-leading skills.
Detailed knowledge of the beauty industry and customer needs.
Interest and ability to continue learning about market standards and changes in trends.
Ability to stand on feet for long periods of time and move quickly to accomplish many tasks.
