Responsibilities

• Manage and monitor all social media accounts
• Suggest creative ideas for our marketing campaigns
• Assemble insights and data from marketing campaigns
• Research and analyse our market share and competition
• Develop digital marketing content and visuals for the brand
• Design and execute marketing strategies and campaigns
• Assist in SEO/SEM
• Manage influencers and micro-influencer programs including identifying potential
• influencer partners and overseeing all communication with influencers
• Assist in leads generation enquiries
• Support the marketing team in daily administrative tasks
• Assist in photoshoot/ video shoot occasionally

Requirements

We are looking for a driven, resourceful, committed, creative and independent individual to join our team for our internship programme! Join a fast-growing SME and have a fruitful, hands-on experience with close mentorship! Your insightful contribution will help develop, expand and maintain our marketing channels.

The successful candidate should have:

• Possess learning and giving attitude
• Strong interpersonal skills (both verbal and written)
• Basic computer skills (Email, Microsoft, etc)
• Able to work independently and in a team with minimal supervision
• Proactive and detail-oriented person
• Have basic marketing experience

Job Descriptions:

· Responsible for day-day operations of the HR department for a group of companies

· Manage recruitment process: Posting job advertisement, screening resumes, conducting interviews, shortlisting, and offer of jobs

· Experience in apply /renewal /cancellation of work permit, S Pass & EP including workers' repatriation

· Monthly payroll including submission of monthly CPF & FWL

· Annual submission of income tax IR8A, NS Claim and others

· Maintain employment contracts and probation confirmations

· Query and question to MOM/BCA to keep abreast of current employment practices

· Manage payroll related matters for staff and workers

· Maintain accurate HR database, up-to-date employee records, and other employment related documentation

· Arrangement of skilled Course enrolments for Workers

· Take care of Dormitory arrangement for workers. Liaison with dormitory staff and maintaining dormitory records

· Maintain training matrix and record WP holder's experience

· Benefit management: Leave management and control claims of medical expenses

· Handling of Government Grant application such as Career Support Programme, Work life Grant etc...

· Assisting in standardizing and streamlining internal HR process

· Any other ad hoc duties asassigned

Requirements

• Diploma/Degree in Human Resource Management or Professional Certificate in Compensation & Benefits

• Min. 2 years of related working experience in construction sector

• Familiarity and experience working with Ministry of Manpower

• Knowledge of Employment Act/legislation, CPF, IRAS

• Team oriented with good time management skills and attention to detail

• Ability to work independently under pressure in a fast-paced and dynamic environment

• Basic proficiency with Microsoft word and excel

Our client is a UK law firm hiring a paralegal for their Finance team. They are looking for a vibrant paralegal who would like to develop their paralegal skills and grow together with the team.

Role and Responsibilities:

• Drafting finance documents
• Supporting transaction closings and doing CP checklists
• Liaising with clients and ensuring timelines are adhered to
• Supporting the Partners and Associates

Requirements:

• You have a Diploma in Law/Paralegal Studies or an LLB
• You have experience with a law firm in a corporate practice area (preferably within Banking)
• Any prior experience in Asset Finance will be prioritised
• You have good communication skills and able to handle multiple ongoing deadlines.
• You are driven and committed to delivering excellent service to clients.

Please submit your application if you are keen. We regret that only shortlisted applicants will be contacted.

Job Scope:

• Prepare Tender estimation, submission by providing calculation and monitoring
• Perform risk and value analysis and all Terms & Condition in contracts
• Responsible for all cost estimates, budgetary, cost contract purchase, and handling of material throughout the contract period
• Source for suitable subcontractors for specialized jobs and complex work and assess subcontractors' invoices, and conclude bill settlement within target timeframe
• Assist Commercial Manager with inquiries and billings
• Experience in the Marine Offshore field to understand the repair scope enquired by Clients.
• Other ad-hoc duties assigned.

Requirements:

• Minimum Diploma/Degree in Naval Arch / Marine or Mech Engineering related studies
• Minimum 5 years working experience in Shipyard or Marine related industry
• Proficient in MS Office
• Knowledge in AutoCAD is advantageous

Job Responsibilities:

• Prepare and submit monthly claims for projects.
• Assist the project team with cost estimation and budget control.
• Measure and verify subcontractors’ work and costs.
• Support project progress with relevant measurements and records.

Requirements:

• Diploma or Degree in a construction-related discipline.
• At least 1 year of working experience in a construction company in Singapore.
• Familiar with quantity surveying, budgeting, and claims processes in the construction industry.
• Strong communication and teamwork skills.
• Proficiency in relevant office and surveying software is an advantage.
• Knowledge of AutoCAD is an advantage.

Working Hours:

Monday to Friday, 9:00 AM to 6:00 PM.

Additional Information:

Only candidates eligible for a Work Permit (WP) may apply.

Salary Range:

SGD 2,600 to SGD 3,000 (depending on experience and qualifications).

• Prepare detailed cost estimates for MEP (Mechanical, Electrical, Plumbing) projects;
• Analyze and evaluate project specifications and drawings to determine the scope of work and associated costs;
• Assist in the preparation of tender documents and participate in the procurement process;
• Evaluate subcontractor and supplier bids, ensuring competitiveness and adherence to project requirements;
• Generate regular cost reports to keep stakeholders informed of project financial status;
• Other duties as assigned.

We regret only shortlisted candidates will be contacted. All applications will be handled confidentially. By submitting your application, you agree to the collection, use, retention, and disclosure of your personal information to prospective employers.

EA License No: 20C0270

EA Personnel No: R22110981

EA Personnel Name: Law Mei Fong

• Site preparation and co-ordination, preparation of submission documents.
• Coordinate, liaise and manage various project stakeholders including customers, consultants, sub- contractors, vendors, etc. on site to ensure project requirements are met.
• Prepare and create detail work schedule, manpower and resource planning.
• Able to understand Engineering drawings and perform basic engineering calculations, design, etc.
• Coordinate the safety management system on site.
• Follow up and reporting on the project progress.

We regret only shortlisted candidates will be contacted. All applications will be handled confidentially. By submitting your application, you agree to the collection, use, retention, and disclosure of your personal information to prospective employers.

EA License No: 20C0270

EA Personnel No: R22110981

EA Personnel Name: Law Mei Fong

Responsibilites

• Conducting Chinese Language Enrichment for Primary / Secondary Levels
• Plan & develop Chinese Curriculum for Primary / Secondary Levels
• Prepare age-appropriate teaching aids and implement the programs in class
• Keep accurate records of children’s progress
• Communicate regularly with parents

Requirements

• Bachelor's Degree / Diploma in Early Childhood / Preschool Teaching / Chinese Studies or equivalent.
• Comfortable to work in weekdays evenings, weekends and Public Holidays.

We regret only shortlisted candidates will be contacted. All applications will be handled confidentially. By submitting your application, you agree to the collection, use, retention, and disclosure of your personal information to prospective employers.

EA License No: 20C0270

EA Personnel No: R22110981

EA Personnel Name: Law Mei Fong

Employment Agency looking for passionate individual to join us as Admin Assistant:

• General administrative documentation for Domestic Helper Application
• Coordinate interview
• Manage the recruitment process for healthcare personnel
• Screening candidates through Interview
• Coordinate interview and preparing of employment contract, Security Bond, Medical Check up and Insurance
• Organized and meticulous

Benefits:

- Group Insurance Coverage (upon completion of probation period)

- 1 month AWS

- 12 days annual leave (upon completion of probation period)

- Birthday leave

- Medical benefits

Responsibilities

· Lead and oversee the environment readiness, review, track and report the overall infra delivery and environment delivery for MPP Program

· Actively manage the dependencies and coordinate with infrastructure and application teams to resolve dependencies.

· Coordinate with Infrastructure Build teams to assign resources (cluster, storage, network) to build MPP Program

· Discuss and finalize the environment strategy and end to end integrated environment approach.

· Perform environment assessment and collate the details in environment inventory covering connections across all applications.

· Co-ordinate with core infrastructure team to ensure readiness of servers / databases, prepare requirement document.

· Drive the low-level design for application middleware infrastructure for critical applications.

· Orchestrating the environment connectivity setup activities with sever build engineers.

· Gathering requirement and setup connectivity between file gateway, file store to target migration environments work with internal departments.

· Actively manage the dependencies and coordinate with infrastructure and application teams to resolve dependencies.

· Track and report the migration environment build to program management office and provide daily update on the progress to

· Coordinating with application stream leads to review the data refresh requirement for migration environments and plan releasing the end-to-end integrated environment.

· Act as one of the main points of contact for MPP Build delivery coordinating across managed service partner resources and update the status and highlight the risks.

· Manage environments demand management of all other dependent upstream and downstream applications and Environments.

· Define the monitoring requirement and coordinate with monitoring team to implement the container service status and platform specific monitoring.

· Support application specific monitoring and enable platform to support environment planning, assessment, and approach for Troubleshoot server and network related problems.

· Prepare the system and database backup/restore procedures.

· Working experience in application integration platform (MQ, Connect Direct)

· Technical hands-on experience in building application middleware platforms

· Familiar with system and database backup/restore, disaster recovery procedures and Load balancers.

· Troubleshoot Control M job failures and assist in re-run as appropriate.

Key Requirements

The candidate must have 12 - 15 Yrs of working experience in the following areas:-

· Lead and oversee the team, review, track and report the overall infra delivery and environment delivery.

· Unix/Linux administration

· Excellent Middleware platform knowledge (Weblogic, JBOS, MQ & CD)

· Middleware deployment automation

· Working experience in DevOps Tools (Jenkins, Bitbucket)

· Excellent knowledge of MS SQL-Server / Oracle

· Excellent communication and influencing skills

• Checking patient's vital signs and talking to them to assess their condition
• Overseeing the dialysis treatment from start to finish
• Making sure patients are given the correct medications ordered by their doctors
• Participate in the development and implementation of the patient’s short- and long-term plan of care and monthly progress notes
• Training will be provided.

We regret only shortlisted candidates will be contacted. All applications will be handled confidentially. By submitting your application, you agree to the collection, use, retention, and disclosure of your personal information to prospective employers.

EA License No: 20C0270

EA Personnel No: R22110981

EA Personnel Name: Law Mei Fong

• Provide good customer service to customer
• Taking order and cashiering
• Maintain cleanliness and housekeeping of work areas, equipment and adhere to health, safety and sanitation guidelines
• Clearing of plates and cutleries.

We regret only shortlisted candidates will be contacted. All applications will be handled confidentially. By submitting your application, you agree to the collection, use, retention, and disclosure of your personal information to prospective employers.

EA License No: 20C0270

EA Personnel No: R22110981

EA Personnel Name: Law Mei Fong

Administrative Support:

• Provide comprehensive administrative assistance to trade team.
• Handle communication, scheduling, and coordination to ensure smooth operations.

Document Preparation:

• Assist in preparing contracts, Proforma Invoices, and detailed shipment plans.
• Ensure accuracy and compliance with company standards and regulations.
• Review and meticulously check documentation processes for import and export trade.

Financial Monitoring:

• Monitor incoming funds and payment receipts, ensuring accuracy and timeliness and maintain organized records and provide necessary reports to management.
• Prepare reconciliation reports and statements, ensuring financial accuracy and transparency.

Preferred Qualifications:

• Prior knowledge of trading and shipping processes is advantageous.
• Experience in similar roles or industries is beneficial but not mandatory.
• Requirements:
• Diploma or degree graduates with a minimum of 2 years administration working experience
• Experience in ship management/oil trading industry is highly preferable
• Strong interpersonal and communication skills
• Able to work independently and as a team and to take initiative in implementing improvements

Job Description

Avensys is a reputed global IT professional services company headquartered in Singapore. Our service spectrum includes enterprise solution consulting, business intelligence, business process automation and managed services. Given our decade of success, we have evolved to become one of the top trusted providers in Singapore and service a client base across banking and financial services, insurance, information technology, healthcare, retail and supply chain.

We are currently looking for IDEX Technical Consultant who has proven track record in IT Industry. This is an exciting opportunity to expand your skill set, achieve job satisfaction and work-life balance. More details as below.

Responsibilities:

As an Application Developer, you will be responsible for designing, building, and configuring applications to meet business process and application requirements.

You will be expected to be a Subject Matter Expert (SME), collaborate and manage the team to perform, and make team decisions.

Additionally, you will engage with multiple teams and contribute to key decisions.

You will also be expected to provide solutions to problems that apply across multiple teams. Master proficiency in SAP for Utilities InterCompany Data Exchange is required.

Advanced proficiency in Configuration & Release Management, Design & Build Enablement, and Build Management are recommended.
Develop innovative solutions to enhance application functionality
Collaborate with cross-functional teams to gather and analyze requirements
Perform code reviews and provide technical guidance to team members
Troubleshoot and resolve application defects and issues
Stay updated with industry trends and best practices to continuously improve application development

WHAT’S ON OFFER

You will be remunerated with an excellent base salary and entitled to attractive company benefits. Additionally, you will get the opportunity to enjoy a fun and collaborative work environment, alongside a strong career progression.

To submit your application, please apply online or email your UPDATED CV in Microsoft Word format to [email protected] Your interest will be treated with strict confidentiality.

CONSULTANT DETAILS:

Consultant Name : Seema Verma

Avensys Consulting Pte Ltd

EA Licence 12C5759

Privacy Statement:

We take your personal data protection seriously and adhere to both EU and local data protction regulations.

Upon submission of your CV, you grant Avensys Consulting permission to retain your personal information in our electronic database, unless you specify otherwise. This data will be used to evaluate your suitability for current and potential job openings within our organization. Should you wish to have your personal data removed at any point, a simple notification to us will suffice.

Rest assured, we will not disclose your personal information to any third parties, and we remain steadfast in our commitment to providing equal opportunities to all applicants.

1. Minimum 10 years of experience in Project management. With specialisation in

managing large scale IT projects, preferably datacentre and cloud setup and migration

2. Certifications in Project management and experience in Agile methodologies

3. Sound knowledge in IT Infrastructure (Compute, Network, Storage & cyber security) to

drive the projects

4. Experience in disaster recovery and business continuity

5. Knowledge of value stream mapping and process improvement techniques

- 2 years contract (renewable)

- Up to $4000 + PB

- Mon to Fri; 8.30AM - 6PM

- AMK

Job Responsibilities:

• Oversee Associates in the day to day Accounts Payable Operations
• Review vendor creation and vendor invoices in Workday
• Review and batching of grants-related payments
• Preparation of monthly audit schedules
• Preparation of journal entries
• Preparation of accrual journals
• Update S.O.P.s
• Preparation and analysing of monthly management reports e.g. Payment reports, budget utilisation reports
• Handle enquiries from SSG/WSG Divisions, across eServ and general public
• Assist in month-end and year-end closing matters including the financial and compliance audits
• Any other ad-hoc duties assigned

Period:

• 2 years contract (renewable based on performance and headcount needs)

Working Hours:

• Mon to Fri; 8.30AM - 6PM

Salary:

• Up to $4,000 + PB

Location:

• Digital Hub, AMK

Requirements:

• At least LCCI higher accounting / CAT/ Diploma in Accountancy or related field
• 3 years of working experience in Accountancy or related field
• 2 to 3 years of supervisory experience is an added advantage.
• Good working knowledge on Microsoft Office including intermediate level for Excel.
• Prior experience with Workday and/or SAP systems is an added advantage.
• Prior experience with working with government agencies is an added advantage.
• Good written and communication skills
• Able to multi task and is Tech Savy
• Quick learner and a team player
• Meticulous in record keeping
• Able to work independently
• Resilience to withstand pressure from clients and high recruitment volume
• Able to multi-task and manage the workload during peak periods and work closely with the team as backup resources for timely delivery of services

Interested applicants, kindly email your detailed resume (MS Word format is preferred):

[email protected] (Registration no: R1549023)

Please ensure that applications sent through email are no bigger than 1Mb.

We thank all applicants for your interest but regret to inform that only shortlisted candidates would be notified.

Success Resource Centre Pte Ltd (EA License Number: 04C3201)

3 Shenton Way, #19-01 Shenton House, Singapore 068805

T: 6337 3183 | F: 6337 0329 | W: www.successhrc.com.sg

Established in 2001, Nanyang Institute of Management ("NIM") is a forward-looking premier education provider in the region. At NIM, we focus on "Nurturing Today for Tomorrow" with a student-centric culture that places learning needs above all else. We pride ourselves on the ability to offer an environment that is geared towards achieving academic and teaching excellence while nurturing our students as a whole.

We have an exciting career opportunity for the position of Digital Marketing Executive and invite industry professional to join us in our mission.

Job Description:

• Participates in marketing projects and duties assigned by the HOD.
• Plan and monitor the ongoing company presence on social media platforms (e.g., Twitter, Facebook, LinkedIn, WeChat).
• Launch optimised online adverts through Google Adwords, Facebook to increase company and brand awareness.
• Be actively involved in SEO efforts (e.g., keyword, image optimisation).
• Measure performance of digital marketing efforts using a variety of Web analytics tools (e.g., Google Analytics, WebTrends);
• Supports Digital Marketing department in all necessary content creation and execution, including promotional collaterals, e-newsletter, social media graphic content and web banners.
• Provide creative ideas for content marketing and update website.
• Acquire insight in online marketing trends and keep strategies up-to-date.
• Provides a full range of support including assistance with scheduling, word processing, and etc.
• Liaising with overseas agents.
• Perform other tasks as directed by the HOD and/or President.

Job requirement:

• Diploma/Degree in Business Management, Marketing or Mass Communications.
• One or two years of relevant working experience, preferably in private education institute.
• Experience with B2C social media, Google Adwords and email campaigns and SEO/SEM.
• Proficient in Illustrator, InDesign, After Effects, Dreamweaver, Photoshop etc. WordPress.
• Knowledge in photo taking and video editing will be an added advantage.
• Possession of creative flair, versatility, conceptual/visual ability and originality.

• Administration work
• Handle and process all enrolments and registration
• Handle & follow-up customers' enquires
• Assist in daily school operations and any ad-hoc duties as assigned
• Comfortable work in weekdays evenings, weekends and Public Holidays.

We regret only shortlisted candidates will be contacted. All applications will be handled confidentially. By submitting your application, you agree to the collection, use, retention, and disclosure of your personal information to prospective employers.

EA License No: 20C0270

EA Personnel No: R22110981

EA Personnel Name: Law Mei Fong

Job Description

• Industry/ Organization Type: Manufacturer
• Position Title: Maintenance and Production Operator
• Working Location: West – Boon Lay (Nearby Jurong Shipyard)
• Working Hours: 5.5 days (Mon to Fri: 8AM – 5PM, Sat: 8AM - 12PM)
• Salary Package: Up to SGD2800 + OT + Travel Allowance + AWS + Performance bonus
• Duration: Permanent

Key Responsibilities

• Read and follow job orders
• Determine the required quantity to meet daily output
• Prepare and set up machines for production – clean, checking etc.
• Ensure to carry out machine operation and maintenance in good and safe working conditions
• Control and run the machine to the fullest extent
• Being able to identify any faults or problems in operations or maintenance of machines and troubleshoot arising issues
• Inspect the machine outputs for process and quality control
• Provide detailed reports and logs on the work done daily
• Keep up with safety requirements and maintain a safe work setting at all times
• Proposing improvements to the process or machines as needed
• Reporting safety hazards within the work environment
• Debagging activities and Packing products in 25kg HL and jumbo bags

APPLY NOW!!!

• Min. N Level
• Min. 2 years of working experience in the manufacturing industry or relevant field
• Able to do repetitive tasks; detail-oriented; understanding of industry and safety standards
• Possess basic knowledge of PC, general maintenance, and repair tasks
• Comfortable to work OT
• Able to work in a dusty environment
• On-Job training provided

Kindly apply through ANY of the following methods:

• Submit your application by clicking the APPLY button;
• Email your resume to [email protected]. Please indicate #71458 on the email subject.

Anradus Application Policy: We value each application and ensure every resume is reviewed. Our process is efficient, typically concluding within 3 working days. If you do not receive communication from us within this timeframe, it's likely that your application has not been shortlisted by our client. In such cases, we recommend continuing your job search to maximize your opportunities.

Anradus Pte Ltd | EA License No. 20C0161 | Celine Tan | EA Reg No.: R1873694

This position play a crucial role in ensuring that customers derive maximum value from a product or service, ultimately fostering long-term satisfaction and loyalty. Their responsibilities typically include:

Customer Support: Serve as a primary point of contact for customers, addressing inquiries, troubleshooting issues, and providing technical assistance promptly and effectively.

Product Training: Provide training sessions & educate customers on how to effectively use the product or service to maximize its value.

Onboarding: Guide new customers through the initial setup and implementation process, ensuring a smooth transition onto the product or service.

Cross-functional Collaboration: Work together with teams across the organization, including sales, marketing, product development, and support, to ensure a unified and positive customer experience

Requirement :

-1-2 year experience in customer support role

- Possess good HR payroll , leave system , CPF & OT claims concept

- Good communication skills and able to handle difficult customers

- Training will be provided

Mon to Fri 9am to 6pm

Mon to Fri: 9:30am to 6:30pm

Job Responsibility:

• Coordinating and supporting the sales team in achieving their sales targets for insurance policies and products.

• Assist the sales team in preparing and processing insurance policies, quotes, and applications.

• Responding to inquiries about insurance coverage, policy details, claims, and related issues.

• Preparing and maintaining accurate sales reports, records, and customer databases in compliance with relevant regulations and company policies.

• Communicate effectively with team to gather required information, answer inquiries, and provide exceptional customer service.

• Provide administrative support to the sales team by managing paperwork, filing, and documentation.

• Collaborating with other Insurer departments, such as underwriting, claims, and

• marketing, to ensure a seamless and effective customer experience.

• Attending and participating in sales meetings, training sessions, and industry events to stay up-to-date on product and industry knowledge.

• Maintaining knowledge of insurance products, industry regulations, and market trends to effectively promote them to customers and agents.

• Perform basic office management tasks such as replenishment of stationaries, printers etc.

• Any other adhoc administrative duties and responsibilities as assigned by supervisor

Job Requirement:

• Min GCE ‘N’ or ‘O’ level

• Candidate must possess strong positive energy, determined and have a passion to pursue quality and success. The candidate should also be driven, self-motivated, willing to learn and can excel with minimal supervision.

• Good with Microsoft Office Suites such as Outlook, Words, Excel, PowerPoint etc.

• Candidate must have a good appreciate of Privacy.

• Training and support provided.

• Bilingual in English and Mandarin to liaise with Chinese speaking counterparts

Job Responsibilities:

• Able to plan / coordinate site works and resolve drawing details and discrepancies.
• Able to liaise with consultants and subcontractors.
• Able to work independently and as a key member of the Site Management.
• Ability to identify potential and occurring problems that affect the schedule of works at site and recommend solutions to relevant team/department.
• Review Architectural drawings for conflicts with Structural/M&E and liaising with consultants to resolve issues.
• Ensure all works are carried out within schedule and maintain the required quality.
• Ensure work safe environment at the work site and manage workers.
• Assist Construction/Project Manager in overseeing the daily construction and site coordination of different activities.
• Responsible for preparing, submission and monitoring of technical drawings, method of statements and shop drawings.
• To monitor the progress of work against the baseline schedule & preparation of daily records & monthly site progress reports.

Job Requirements:

• Candidate must possess at least a Bachelor's Degree, Post Graduate Diploma, Professional Degree, Engineering (Civil/Structural) or equivalent preferably from recognized University accredited with PEB, Singapore.
• Possess a Degree / Diploma in Civil Engineering / Structural / Architecture and/related discipline.
• Experience with private or public residential projects would be advantageous.
• Proficient in Microsoft Office/Projects, Autodesk AutoCAD/Revit.
• Ability to keep a positive attitude in a fast-paced environment.
• Good attitude, good communications skills and good team player.

Warehouse Assistant

• Pioneer (Round trip Transport provided at Clarke Quay)
• 5 days / 8am – 5pm
• S$ 2,500 - 2,800+

Responsibilities:

• Receiving, checking and store product items to designated location.
• Picking, checking and packing product items.
• Conduct inventory housekeeping and cycle counter.
• To maintain a proper and accurate record of stock inventory inclusive of inventory check and stock count.

Requirements

• Relevant warehouse working experience
• Forklift license

Apply now for Interview arrangement

Daniel Wong | Senior Consultant | Reg No: R2095781

The Supreme HR Advisory Pte Ltd | EA No: 14C7279

Job Description:

• Provide assistance, knowledge and user support in all aspects of IT to ensure the company's business gets maximum benefit from IT systems

• Perform system changes and developments to any of company's systems and applications to agreed standards and timescales.

• Provide basic hardware/software configuration, fault finding and problem resolution.

• Conduct routine maintenance, monitoring and administration on IT systems, hardware, network and business applications.

• Provide video and audio-conferencing system support to end users

• Supporting Group Digital projects/initiatives

• Liaise with external support organisations to ensure their service meets company's business requirements e.g. Service Desk, Telecoms provision and support.

• Answer technical queries and meet operational service levels

• Ensure own work satisfies quality requirements and is documented to departmental standards with all associated databases updated.

• Work as a team member and share knowledge with colleagues.

• Work to agreed personal development plans to broaden the skill range available for all systems and application areas.

• Generate KPI’s and reports to share details on the IT service and IT activities.

• Provide user training, hints and tips and other user assistance as required on systems and applications.

• Provide purchasing advice to and purchase IT equipment on behalf of the business, place orders and manage the stock of IT equipment and spares.

• Be available to support the business during ‘out of core hour’ working time.

• Proactively supports and operates solutions and takes measures to enhance processes and improve service delivery.

• Manage incidents and requests from customers.

Job requirements

• A sound range of IT skills, which need to be kept up to date in line with IT developments in the business.

• Have a basic understanding of the desktop and LAN\WiFi\WAN technical domains, involving familiarity with a wide range of environmental components and support tools.

• Good knowledge of computer hardware, Windows and Mac operating systems, and software applications

• Good understanding of mobile / smart devices, Android and iOS

• Good working knowledge of video conferencing platforms, Zoom, BlueJeans, Skype for Business

• Good working knowledge and experience in managing Office365 and Azure

• To demonstrate the ability to acquire and apply new technical knowledge, be able to work without close supervision.

• Work to high professional and personal standards in a disciplined manner to agreed standards and procedures and maintain appropriate databases and documentation

• The ability to work within a complex technical environment and able to perform tasks and resolve problems on a variety of systems and applications

• The ability to work within a team and be willing to share learning and to learn from others.

• Possession of good verbal and written communication skills.

• Maintain good personal skills and an ability to cope with potential conflict.

QUALIFICATIONS AND EXPERIENCE

• IT / engineer related diploma from polytechnic or degree from university

• Microsoft Certified Systems Engineer (MCSE) or a COMPTIA certification would be beneficial.

• ITIL Foundation V3 would be beneficial

• Thoroughness for investigating and monitoring systems and tenacity for resolving the root cause of problems.

• Familiarity with professional development standards

• Thorough knowledge of IT products and the marketplace

• Maintaining a good network of contacts within IT and within the business

• It is beneficial to have experience in the following technical support areas – Windows operating systems, LAN / WiFi / WAN, Office 365, Office products Outlook, Internet Web Browsers, Skype, Zoom, BlueJeans messaging and conferencing.

PREFERRED SKILLS

• Strong interpersonal, communication and presentation skills.

• Must be analytical, self-driven and proactive in keeping up with new technologies and attention to details.

• Independent worker with initiatives, resourceful, positive attitude, friendly deposition, good team player and able to deliver results within tight deadlines.

• Experience of project management tools and techniques to assist in major Information Technology implementation projects.

• Some on-call or after hours work may be required

Responsibilities:

• Manages the development of highly complex estimates from inception to completion.
• Maintain surveillance of all project activities and where necessary initiate corrective actions to meet project objectives.
• Identification and management of project risks.
• Ensure compliance with technical specification and performance criteria during design, installation and operation of the plant
• Ensure that adequate inspections and tests are carried out and the results are properly documented, to ensure safe and reliable operation
• Involvement in the commissioning and improvement works
• Oversee all required engineering qualification tests on project, ensure compliance with all outside parties involved.

Requirements:

-Good interpersonal and communication skills.

-Able to work independently, self-motivated and resourceful.

Qualification:

-Degree in Mechanical / Electrical / Building Services Engineering.

-Min 5 years of relevant experience.