Job Highlights

• Contract Duration: 6 - 12 months.
• Nearest MRT Station: Orchard MRT.
• 5 Working Days per Week.

Responsibilities

• Assist with preparing monthly management accounts and financial statements.
• Coordinate with external service providers, including tax agents, auditors, and corporate secretaries.
• Update weekly cash flows and support quarterly GST filings, budgets, and cash flow projections.
• Maintain financial records, including fixed asset registers and intercompany transactions.
• Manage bank accounts, facilitate openings, and assist with AML/KYC checks.
• Support tax filings, compliance reporting, and statutory submissions.
• Process payments, claims, and handle other financial tasks.
• Perform ad-hoc duties as required.

Requirements

• Singaporean only.
• Knowledge or experience in finance would be advantageous.
• Experienced in AML/KYC management, taxing, accounts receivable & payable would be advantageous.
• Proficient in Microsoft Offices.

Interested candidates please click “Apply Now”.

We regret to inform that only shortlisted candidates will be informed.

Angelle Patrick John

Fulfillment Team

BGC Group Pte Ltd

EA: 05C3053

• Infrastructure setup, design, and performance should be planned, built, and optimized.
• Manage the backend information systems, such as the virtualization platform and virtual machines, network storage, backup, and fiber channel switches.
• Extensive knowledge of administering Linux. must be at the expert level
• Strong network fundamentals – IPv4/IPv6 – addressing, NAT, Routing
• Private cloud administration experience is a must – VMWare / Hypervisor
• In-depth experience in DNS, DHCP, Proxies, Linux firewalls & network security is a must.
• Maintain and Administer Security Appliances of different projects
• Design and propose a plan that will improve the hosting service of the Data Center
• Strong understanding of High Availability setup for Linux/Windows applications (etc. webs, database)
• Troubleshooting and maintenance of networks and systems
• Good to have disaster recovery planning and execution

· Provide hardware support and services to colleagues.

· Manage basic stock of IT equipment and place orders as necessary.

· Possess knowledge of Microsoft Active Directory (ADDS) and Firewall Administration, particularly with Sophos.

· Offer hands-on assistance with system setup onsite or guide users through the process remotely.

· Assist with installation and integration processes, address security issues, and manage program upgrades.

· Provide remote technical support and troubleshooting via phone or chat.

· Attend to various ad-hoc IT support requests as needed.

• Receiving and inspecting incoming shipments.
• Ensure all received goods are properly stored in the warehouse.
• Picking and packing outgoing orders according to customers’ requirements.
• Load and unload trucks/ containers efficiently, securing goods for transportation.
• Periodic inventory cycle counting.
• Ensure accurate recording on the paperwork and documentation for incoming shipments, outgoing orders, cycle count documents and any inventory transactions.
• Operating warehouse equipment based on operation needs, such as RF scanner, forklifts, pallet jacks, stacker, reach truck or VNA (Very narrow aisle trucks).
• Maintaining a clean and safe working environment.
• Perform any other tasks (job-related) as assigned by immediate superior.

Requirements:

• Minimum 1-3 years of relevant working experience in similar functions / positions.
• Valid forklift license is preferred.

Interested candidates, please forward your resume to [email protected]

Consultant: Huang Jingsheng Kevyn (R1333338)

Recruit Express Pte Ltd (99C4599)

We are seeking a highly skilled Electrical Supervisor with a proven track record in managing electrical installations, maintenance, and troubleshooting for Power Plant and Oil & Gas projects. The ideal candidate will be responsible for supervising electrical teams, ensuring compliance with safety regulations and project specifications, and delivering quality work within deadlines.

Key Responsibilities:

1. Supervision & Coordination:

- Plan, supervise, and coordinate electrical work activities on-site.

- Lead a team of electricians and technicians to complete installations, maintenance, and repairs.

2. Installation & Maintenance:

- Oversee the installation, testing, and commissioning of electrical systems, including transformers, switchgear, motors, and control panels.

- Conduct regular maintenance to ensure equipment reliability and efficiency.

3. Safety &Compliance:

- Ensure all electrical activities comply with Singapore MOM regulations and industry safety standards.

- Conduct risk assessments, safety briefings, and toolbox meetings for the electrical team.

4. Quality Assurance:

- Inspect and test completed electrical work to ensure compliance with project specifications and standards.

- Address and resolve any quality-related issues promptly.

5. Troubleshooting & Problem-Solving:

- Diagnose and resolve faults or issues in electrical systems and equipment efficiently.

- Collaborate with other supervisors or engineers to address interdisciplinary challenges.

6. Documentation & Reporting:

- Prepare and maintain accurate documentation of electrical work, including reports, progress updates, and inspection checklists.

- Provide feedback to project managers and clients on electrical progress and challenges.

Skills:

- Strong knowledge of electrical systems, equipment, and industry codes (e.g., IEC, NEC).

- Proficiency in reading and interpreting electrical schematics, blueprints, and technical manuals.

- Strong leadership and team management abilities.

- Excellent problem- solving and decision-making skills.

- Familiarity with energy management systems and electrical testing tools.

Experience:

- Minimum 5 years of experience in a supervisory role within Power Plant or Oil & Gas industries.

- Proven experience with electrical systems, including high-voltage installations and automation systems.

Responsibilities:

• Assist in project planning, defining scope, and maintaining project schedules.
• Coordinate procurement of materials and equipment, manage vendor relationships.
• Maintain project documentation, contracts, change orders, and reports.
• Act as a point of contact between project managers, subcontractors, and site personnel.
• Monitor construction activities for compliance with specifications and safety standards.
• Promote and enforce safety regulations on the construction site, conduct safety inspections.
• Assist in monitoring project budgets and expenses, identify cost-saving opportunities.
• Manage change orders and their impact on project timelines and budgets.
• Identify potential risks and develop mitigation strategies, maintain contingency plans.

Requirements:

• Bachelor's degree in Construction Management, Civil Engineering, or related field (preferred).
• Proven experience in construction coordination or a related role.
• Class 3 license
• Knowledge of construction processes
• Strong organizational, multitasking, communication, and interpersonal skills.
• Familiarity with construction-related regulations and safety standards.

Other:

• 6 Days work week
• Transport provided

We are looking for a motivated and customer-oriented Furniture Sales Representative to join our team. As a Furniture Sales Representative, you will be responsible for assisting customers in selecting the right furniture for their needs, educating them on product features, and providing exceptional customer service throughout the sales process. Your goal will be to drive sales, foster long-term relationships with clients, and contribute to the growth of the company.

Key Responsibilities:

• Customer Interaction: Greet and engage customers in a friendly and professional manner. Assess customer needs and recommend appropriate furniture products based on their preferences, style, and budget.
• Product Knowledge: Maintain in-depth knowledge of furniture products, including materials, features, benefits, and care instructions, to effectively present and explain options to customers.
• Sales Presentations: Demonstrate furniture pieces in a compelling way, showcasing product features and benefits. Create engaging sales presentations tailored to individual customer needs.
• Achieving Sales Targets: Meet or exceed sales quotas and targets, ensuring consistent sales performance. Maximize sales opportunities by upselling complementary products such as accessories, rugs, and lighting.
• Customer Service: Ensure a positive customer experience by answering questions, resolving concerns, and providing information on delivery, warranties, and return policies.
• Follow-Up: Follow up with customers after the sale to ensure satisfaction and encourage repeat business. Build lasting relationships to generate referrals and repeat sales.
• Order Processing: Assist customers in placing orders, processing transactions, and tracking delivery schedules. Ensure timely and accurate order fulfillment.
• Store Maintenance: Help maintain a visually appealing and organized showroom, ensuring furniture displays are well-arranged and product information is clearly displayed.
• Market Trends: Stay informed about industry trends, new product launches, and competitors to maintain a competitive edge in the marketplace.

Qualifications:

• Experience: Previous experience in furniture sales, retail sales, or a related field is preferred, but not required. Experience in interior design or home furnishings is a plus.
• Skills: Strong communication, negotiation, and interpersonal skills. Ability to build rapport with customers and close sales.
• Technical Skills: Comfortable with point-of-sale (POS) systems, order management software, and general computer proficiency.
• Attributes: Positive attitude, goal-driven, and a passion for home furnishings and design. Ability to thrive in a fast-paced, customer-focused environment.
• Physical Requirements: Ability to stand for long periods and assist customers in lifting or arranging furniture when necessary.

Compensation & Benefits:

• Competitive base salary plus commission structure based on sales performance.
• Employee discounts on furniture products.
• Paid time off (PTO) and holidays.
• Ongoing training and development opportunities.

Position: Safety Officer (Reporting to: Project Manager)

• Salary: $4500 to $5000
• Working hours: Monday to Saturday, 44hrs a week (candidates should be prepared for potential adjustments to the schedule based on project needs or operational requirements)
• Location: Dormitories / Seletar North Link, PPT Lodge, [Punggol MRT]

Job Summary: As the main contractor’s Safety Officer, you will report to the Project Manager and be responsible for maintaining a safe and compliant construction site. Your duties include developing and enforcing safety protocols, conducting regular inspections, facilitating training programs, and fostering a culture of safety among all personnel. You will also liaise with regulatory bodies to ensure compliance with Singapore’s Workplace Safety and Health (WSH) regulations and best practices.

Requirement:

• Diploma or degree in Occupational Safety and Health, Environmental Science, or a related field.
• Valid Workplace Safety and Health Officer (WSHO) certification recognized by MOM, with additional certifications in risk management, fire safety, first aid, being advantageous.
• Minimum 3-5 years of experience as a Safety Officer in the construction industry, with a strong understanding of WSH regulations in Singapore.
• Excellent knowledge of construction site safety practices and legal requirements.
• Ability to work outdoors in varying weather conditions.

Key Responsibilities:

Site Inspections: Conduct safety inspections to identify hazards and ensure compliance with WSH regulations. Perform periodic safety audits and document findings.

Risk Management: Conduct thorough risk assessments to identify potential hazards, develop control measures, and monitor risk assessments regularly to ensure ongoing safety.

Training and Education: Organize and deliver safety training programs, including toolbox meeting and emergency response drills, ensuring all personnel understand safety protocols and the proper use of personal protective equipment (PPE).

Incident Management: Investigate accidents and near-misses to determine causes,

recommend preventive measures, and prepare detailed incident reports for management and relevant authorities.

Safety Protocols: As the main contractor's Safety Officer, you will implement and enforce safety protocols, ensuring they are updated to reflect any changes in regulations or company policies. You will also liaise with regulatory bodies, such as the Ministry of Manpower (MOM),

to guarantee compliance with all statutory requirements, reinforcing a commitment to safety at the Main Contractor level.

Emergency Preparedness: Develop and maintain emergency response plans, conducting regular drills to ensure site readiness.

Documentation and Reporting: Maintain accurate records of safety inspections, safety training

sessions, incident reports, and risk assessments. Prepare monthly safety performance reports.

Communication: Act as a point of contact for safety-related concerns, facilitating clear communication between management and workers to promote a culture of safety.

Chin Wai Loon Reg No: R24121618

The Supreme Hr Advisory Pte Ltd EA No: 14C7279

Job Description

We are looking for a passionate Assistant Marketing Manager to be part of the Marketing team. You will be responsible for marketing design initiatives and campaigns for retails brands.

Job Highlights

• Opportunities for Creative Innovation
• Career Development Opportunities

RESPONSIBILITIES & EXPECTATIONS

• Responsible for the brand development work of the catering brands.
• Develop marketing strategies and plans, advertising, promotions, creative projects, media relations, sponsorships and event management.
• Develop revenue and profit growth strategies for the business and take charge of the tactical execution of the brands’ marketing communication initiatives in support of the business strategy, market goals, and organizational objectives.
• Leads, coordinates campaigns and communications through all phases of launch and maintenance, including reporting, analysis and optimization.
• Collaborate with internal business partners like Operations, F&B and Finance teams to ensure that all initiatives support the brand promise.
• Develop creative briefs and guide creative direction to meet objectives for all advertising and communications, including print, and digital assets
• Monitor and improve ROI using strategic and analytical approach
• This role requires a strategic and analytical approach to monitoring and improving ROI.
• Prepare and manage budgets for various marketing and branding initiatives to achieve cost efficiencies.
• This is an ideal role for an experienced, organized and detail-oriented marcom professional with a strong background in FMCG/retail environment.
• Any other tasks as and when assigned by immediate superiors

REQUIREMENTS

• Degree / Diploma in Mass Communication / Marketing or related discipline
• Minimum 5 years’ relevant brand management and marketing experience, preferably in the F&B/ FMCG industry
• Meticulous with an eye for detail
• Willing to roll up sleeves and work on the ground to ensure the success of all projects delivery
• Highly creative with experience in creating content and digital campaigns that engage, inform and motivate
• Proactive with a strong sense of accountability and a day-to-day focus on results.

• Working Location: Island wide;
• Office Location: Dhoby Ghaut area
• 5.5/6 Days Working (include weekend & public holidays) (Off day may on weekday or weekend)
• Retails hours (follow schedule, may be 10am to 7pm or 11am to 8pm)

Responsibilities & Duties:

• Promoting sales of Credit Cards and Loans to clients based on their needs.
• Willing to learn and achieve their monthly target.
• Training provided

✅The Supreme HR Advisory Pte Ltd EA No: 14C7279

✅SAMUEL SIAW Reg No: R24124745

Description

• Attend to enquiries regarding Government related projects and portals
• Administrative duties (data entry, keyword search, etc.)
• Other ad-hoc duties as assigned by supervisor

Note:

• There will be 1 to 2 weeks of paid job training
• Working hours: 5 days including weekends, 4 or 8hrs shift
• Able to start work immediately
• Duration: 6 months

Applicants email to: [email protected]

Telegram: 80834166

EA Personnel Name: Richard Chia Heng Yeow
EA Personnel No: R1104495
EA License No: 99C4599

· To assist with food preparation in designated station.

· Maintain work station's cleanliness.

· Follow instructions with regards to function/ operation.

· To assist across kitchen stations.

· To assist with ordering of supplies.

· Capable of counting stocks and performing all duties, including the cleanliness of the kitchen

· Capable of working in a fast-paced environment & under pressure especially during peak periods

Job Description:

· Design and implement sales strategies suitable for the Southeast Asian markets based on the company's strategic positioning and development plans, provide professional advice to management on market positioning, product strategy, and business models.

· Build and manage the sales team, set annual, quarterly, and monthly performance targets, provide sales training and guidance to team members and relevant departments, and lead the team to achieve the company's overall sales goals.

· Regularly track the sales team's performance, analyse sales data, identify trends and issues affecting performance; prepare performance reports, update management on sales progress, and offer improvement suggestions.

· Establish and refine the company's sales management systems and processes, building the initial sales framework and operational mechanisms.

· Conduct regular market research, analyse industry trends, competitor activities, and changes in customer needs to support sales strategy with data.

· Develop and maintain diversified sales channels, increase market coverage of products; introduce sales management tools, analyse sales data, monitor the effectiveness of sales activities, and optimize sales processes.

· Maintain a database of potential clients, follow up regularly, and facilitate customer conversion.

Job Requirements:

· 8-10 years of sales management experience in the SaaS software, IT, or internet industry, with at least 3 years in a managerial role.

· Familiar with Southeast Asian markets, with a preference for experience in building teams from the ground up in a startup environment.

· Bachelor's degree or higher, with a preference for majors in marketing, business management, or related fields.

· Proficient in using mainstream CRM software (e.g., Salesforce), with strong data analysis, strategy development, and execution skills, and adept at using data to support decision-making.

· Strong team leadership and project management experience, capable of working efficiently in a fast-paced environment.

· Excellent communication skills in both Chinese and English to liaise with China associates.

Job Description & Requirements

• Perform operation according to work instruction
• Handling of cutting, de-cartoning and seasoning of ingredient
• Monitor and perform simple machine trouble shooting
• Prepare and manage the cooking for sauces and soups
• Maintain cleanliness and neatness of the working station
• Maintain high level of Hygiene and Food Safety at all times
• Always adhere to all company policies and procedures
• To perform any other duties as and when required and assigned by immediate supervisors

The Company
Our client, a global leader in the chemical industry, is seeking a Mechanical Engineer to join their chemical manufacturing team. This role reports directly to the Head of Engineering.

The Role
As a Mechanical Engineer, your key responsibilities will include:

• Planning, executing, and optimizing preventive, predictive, and corrective maintenance activities using FMEA and RCM methodologies.
• Diagnosing and resolving mechanical issues to minimize downtime and enhance equipment efficiency.
• Monitoring equipment performance metrics and recommending upgrades or modifications where necessary.
• Incorporating sustainable practices into maintenance operations, with a focus on energy efficiency and waste reduction.

QUALIFICATIONS

• A Bachelor’s degree in Mechanical Engineering or a related discipline.
• At least 3 years of experience in mechanical or maintenance engineering, preferably within the chemical, petrochemical, or manufacturing sectors.

If you are interested to explore this opportunity, you may send your updated CV to me at [email protected].

We thank you for your interest in this position. Due to the anticipated overwhelming responses, we regret that only successfully shortlisted applicants will be contacted.

Heny Lim
EA Registration No.: R22105263
Hudson Global Resources (Singapore) Pte Ltd
EA Licence: 23C2056

3-6 months Admin x MANY (Islandwide, No exp needed, Min A level)

Islandwide locations

On job training provided

Monday - Friday office hours

Salary: $1800-2000

Jobscope:

• Answering and directing phone calls
• Writing and editing correspondence, and providing information to visitors
• Reply to emails and enquiries
• Developing and maintaining a filing system, and organizing files
• Assisting in the preparation of reports, and generating reports
• Prepare materials needed for customers
• Other admin adhoc duties assigned by supervisor

Requirement:

• Min A level/diploma in any course
• Keen to learn and meticulous
• Able to start work within short notice
• Able to commit for at least 3-6 months

All qualified applicants, please send in your resume to:

[email protected]

Jacqueline Fong Hsin Ting (R21103226)

Recruit Express Pte Ltd

Company Reg. No. 199601303W

EA License Number: 99C4599

1) Degree / Diploma in Civil & Structural Engineering or related discipline

2) Min 5 years local hands-on working experience in BIM Modeling(Revit Structure), BIM Collaboration with other consultants/contractors and BCA BIM submission

3) Min 5 year local experience in Civil/Road work (LTA projects).

4) Working experience in Civil 3D is preferred.

5) Positive work attitude, responsible, determined character with good follow-up skill

Responsibilities:

· Design and coordinate assigned Civil and Structural projects.

· Perform structural analysis and design in building or on any structures as required by the project.

· Liaise with clients & consultants to meet C&S requirements.

· Coordinate to ensure civil and structural requirements meet project tender, submission and construction schedule.

· Assist Project Director to manage and provide guidance to Design Engineers

· Provide Technical Leadership

Requirements:

· Good degree in Civil / Structural Engineering from a recognized University.

· Minimum 5 years working experience in Civil & Structural consultancy firm

· Strong technical background

· Fully conversant with Singapore Codes of Practice, Eurocodes and structural programs such as STAAD, TEKLA, ETABS, RAPT, etc

· Ability to work independently.

· PE will have advantage

1) Degree / Diploma in Civil & Structural Engineering or related discipline

2) Min 2 years local hands-on working experience in BIM Modeling(Revit Structure), BIM Collaboration with other consultants/contractors and BCA BIM submission

3) Positive work attitude, responsible, determined character with good follow-up skill

Job Title: Digital Content Creator (Part-Time or Full Time)

Work Location: Remote or In-Store (Flexi) - to be discussed.

We are seeking a creative and technically skilled Digital Content Creator to join our team. In this role, you will be responsible for creating and maintaining engaging content for our social media platforms. The ideal candidate should have a strong understanding of food and beverage and lifestyle brands.

Key Responsibilities:

Working closely with the team, you will help to develop and produce high-quality visual content (images videos etc) for social media and digital marketing campaigns.
• Utilize design tools for image and video editing to create dynamic, eye-catching content.
• Maintain consistent branding across social media platforms.
• Collaborate with the marketing team to create engaging and relevant content that appeals to our customers and drives engagement.

Qualifications:
• Strong technical and artistic ability, with experience in content creation.
• Proficiency in design tools (Adobe Photoshop, Illustrator, Premiere Pro, etc.).
• Ability to work independently, manage time efficiently, and meet deadlines.

Benefits:
• Flexible hours and remote work environment.
• Fun environment.

If you have a passion creating engaging digital content and thinking out of the box, we would love to hear from you!

1. Establish clear, effective and well-organised investment processes that is focused on ethical standards and appropriate internal controls;
2. formulate investment recommendations based on own research and analysis and from recommendations of the Company's investment analysts;
3. perform regular administration duties of all investment files;
4. attend annual meeting quarterly financial statement and keep current with important valation or policy changes;
5. manage and uphold relationships with financial institutions and business associates;
6. analyse and determine the appropriate investment strategies for the Company;
7. develop and manage the Company's investment team to handle the investment related works of the Company;
8. provide expert knowledge of all investment and financial activities of the Company and manage project portfolios;
9. develop, evaluate and review deal-flow and project pipeline against investment strategy, risk budget and other investment criteria on an ongoing basis to ensure optimal and timely investment and performance;
10. review and develop recommendations as to appropriate benchmarks for asset allocation; and
11. perform and deliver financial, commercial, risk, tax and legal due diiligences on the projects and recommend appropriate course of action.

• Company: Freight Forwarding MNC (Japanese MNC)
• Location: Expo (Nearest MRT Station)
• Position: Senior Sales Executive or Assistant Manager (Japanese Speaking) (Job ID: 19350)
• Benefits: Car Allowance + Commission incentive

Job Description:

Our client, one of the largest Japanese logistic companies, has started looking for a Japanese speaking Sales Executive who can work at Changi area.

• Creating development plans and forecasting sales targets and growth projections.
• Meeting potential clients and building positive relationships. Implement effective sales actions according to the sales target drawn by company.
• Implement and develop sales activities in the responsible sales area under the leadership.
• Identifying market opportunities through meetings, networking, and other channels.
• Meet/Exceed the sales task, complete the responsible task independently.
• Maintain the existing customer, establish the detailed customer files.
• Be an AR controller according to the account period required by company.
• Specific requirement activities
• To visit the customer site or conduct video conference regularly to share the market update, to do the QBR/MBR in order to maintain the existing customer.　
• To perform sales call to new/potential customers which are raised on target list given.
• To do market investigation, research, list up the New/Potential customers.
• To propose the solution to overcome and obtain new business & share-up business both Air, Ocean, and Cross border trucking.
• To report whatever irregularities to a direct superior in a timely manner.
• To do trouble shooting if something irregularity happen. Investigate the route cause with Air/Ocean operation team and propose the counter measure which clarifies the details of 5W1H and discuss on future correspondence with the customers.
• To settle the outstanding account receivable based on the terms and conditions given.
• To manage the RFQ (Spot, Monthly, 3 months, Annual) with RFQ team and to do the rate proposal to customers both Air and Ocean business.
• To perform to share the market information proactively to the existing customers and target customers.
• To input the sales progress in CRM system based on the specific days by timeline.
• To expand Singapore export/import business both Air and Ocean. And also, sometimes to manage 3rd party business (offshore business) as well to secure and expand business if the business owner is Singapore customer.
• To communicate with our overseas offices to share each sales status and work closely with them in order to get closer the business.
• To create the sales report by timeline monthly basis.

Job Requirements:

• Diploma / Degree in Freight Forwarding, Logistics & Supply Chain Management or equivalent.
• Excellent written and verbal communication skills．
• Able to converse in Japanese to negotiate with Japanese speaking client for the commercial and operational terms and conditions.
• 1-2 experience in Freight Forwarder company.

Interested applicants please apply directly for further shortlisting review.

We regret that only shortlisted candidates will be notified. Other applications will be updated to our database for future job opportunities.

By submitting any resumes or applications to Pasona Singapore Pte Ltd, you are considered to have read and agreed on the terms of our Privacy Policy, and consented to us collecting, using, retaining, disclosing your personal information to the prospective employers for their consideration.

Effective from 1 October 2020 under the new Employment Agencies (EAs) Licence Conditions,

EAs will be required to collect the personal data (e.g. NRIC number number for overseas candidates) of applicants referred to employers for permanent or contract job positions of at least six months with a fixed monthly salary of S$3,300 and above.

PDPA requirements on collection, use, and disclosure of personal data would not be applicable to EAs that are collecting such information as it is a regulatory requirement by Ministry of Manpower.

Please find Privacy Policy Agreement from the below link.

http://www.pasona.com.sg/privacy.html

Jeffrey Koh Kok Ann

EA Registration No: R1770345

Pasona Singapore Pte Ltd

1 FINLAYSON GREEN ＃09-02 SINGAPORE 049246

EA License No:90C4069

Responsibilities

• Lead and drive the service delivery for assigned accounts
• Accountable for the success of projects implementation for assigned contracts
• Manage and communicate with key holders on daily operational support
• Monitor and ensure SLAs are met, issues escalated and prioritized
• Act as the point of contact for service delivery
• Responsible for service delivery of account and prioritization of work requests
• Manage a team of desktop/system/network and helpdesk engineers. During transition phases, the team will work closely with customers on the on-boarding of service/equipment
• Provide customers with relevant reporting and trend analysis statistics to pro-actively support and improve the customer’s business
• Identify operational gaps and drive to ensure closure, both internally and externally
• Maintain long term healthy customer relationships, acting as the bridge between clients and internal teams
• Work on financial cost priorities to ensure a balance between customer satisfaction and company’s business objectives
• Ensure delivery to cost plan
• Any other ad-hoc duties as required or assigned

Requirements

• Bachelor Degree in Information Technology/Information Systems/Computer Science, Business IT or other relevant disciplines
• At least 1 to 2 years experience in customer success, service delivery or sales, with strong stakeholder management and IT Support skills
• Ability to multi-task, with experience handling a large portfolio of customer accounts
• Excellent communicator with fluency in English and Mandarin (to liaise with Mandarin-speaking customers)
• IT outsourcing experience with proven track records preferred
• Proven success in achieving project milestones and broad technology awareness
• Possess a full and broad understanding of the services required by the account and of other services and technology potentially available along with good project co-ordination skills
• Strong business acumen, customer focus and good financial management skills
• Self-motivated and proactive in resolving issues and identifying new opportunities on the account
• Effective interpersonal skills, both written and presentation
• Strong analytical and problem solving skills, combined with the ability to provide quick resolution to problems

Responsibilities:

• Department Management: Oversee the finance, HR, and admin departments and provide leadership and support to the team.
• Financial Reporting: Prepare financial reports, analyze performance, and provide insights to management.
• Budgeting & Forecasting: Lead the budgeting process and monitor budget vs. actual performance.
• Cash Flow Management: Ensure effective cash flow management and implement strategies for cash optimization.
• Inventory & Costing: Oversee inventory management and control costs across the business.
• GST & Audit: Ensure accurate GST submissions and coordinate audit reporting.
• Grant Applications: Manage the preparation and submission of grant applications.

Requirements:

• Minimum Degree
• At least 5 years of relevant experience
• Must have manufacturing background

Kindly email your resume in a comprehensive Word format to [email protected]

We regret to inform that only shortlisted candidates will be notified.

Please be informed that by applying for the advertised position, the candidate is considered to have given their consent for us to collect, utilize, or disclose their personal information for the purposes related to the services we provide.

Jacqueline Goh

EA License Number: 22C1430

Registration Number: R1326664

1. Market development and customer maintenance

• Expand international markets: Look for potential customers through various channels, such as exhibitions, online platforms, partners, etc., to expand sales scope.

Maintain customer relationships: Maintain close contact with existing customers, timely understand customer needs, ensure customer satisfaction, and improve customer loyalty.

2. Sales and Order Management

• Develop sales plans: Develop and execute sales plans based on company goals and market demand.

• Order processing: Manage the entire order process from quotation to delivery, including confirming orders, arranging production, coordinating shipments, and tracking logistics.

Price negotiation: Negotiating prices and terms with customers to ensure compliance with the company's profit goals.

3. Product and Technical Support

• Understand product knowledge: Familiar with the characteristics, uses, and technical parameters of the company's accessory products, and provide professional advice to customers.

• Provide pre-sales support: answer customers' questions about products and assist them in choosing suitable products.

After sales service: Coordinate and handle customer complaints, quality issues, and return/exchange requests.

4. Market research and analysis

Analyze market trends: Pay attention to international market dynamics, collect competitor information, identify market opportunities and risks.

Feedback on market information: Report customer needs, product improvement suggestions, and market changes to the company, providing a basis for company decision-making.

5. Cross departmental communication and coordination

Coordinate with the production department to ensure that production plans match customer orders and deliver on time.

Collaborate with the logistics department to arrange transportation, customs clearance, and other processes to ensure the safe delivery of goods.

• Coordinate with the finance department: follow up on customer payment progress, verify accounts, and reduce financial risks.

6. Document and Contract Management

Prepare sales documents, including quotations, invoices, contracts, commercial invoices, and packing lists.

Contract management: Ensure that all sales activities comply with international trade regulations and monitor contract execution.

7. Improve sales performance

• Develop promotional activities: Plan and execute sales promotion strategies based on market conditions.

• Achieve sales targets: Achieve sales and profit targets according to the company's annual plan.

8. International Trade and Regulatory Compliance

• Master international trade rules: Familiar with import and export procedures, customs requirements, trade agreements, and international payment methods (such as letters of credit, T/T).

Compliance operation: Ensure that business processes comply with the laws, regulations, and industry standards of the destination country.

Key competency requirements:

Good English communication skills and cross-cultural communication abilities.

Familiar with international trade processes and relevant laws and regulations.

Strong negotiation skills, customer service awareness, and problem-solving abilities.

Excellent teamwork and time management skills.