We are seeking a highly skilled DevOps Engineer who specializes in AWS to contribute to significant government projects!

• Join a team that utilizes technology to enhance the lives of Singaporeans.
• Hybrid working arrangement.
• Competitive remuneration package. (Monthly competency allowance + Variable bonus)

Responsibilities:

• Design, implement, and manage AWS cloud infrastructure to support scalable, reliable, and secure services.
• Design, implement, and maintain CI/CD pipelines to automate software build, test, and deployment processes.
• Maintain configuration management, build, continuous integration, and deployment tools.
• Source code management and collaborate with development teams on branching strategies and versioning.
• Monitoring automation to effectively detect/predict/prevent issues in the environment and code base.
• Streamline operational tasks, monitoring, and infrastructure provisioning.
• Design and implement production infrastructure architecture based on application requirements, ensuring scalability, availability, and security.

Job Requirements:

• Singaporean only.
• Minimum of 4 years of relevant Cloud/DevOps experience.
• Proficient in containerization technologies such as Docker and Kubernetes.
• Proficient in configuration management systems (Terraform, Packer, Ansible).
• Proficient in AWS (Related certification will be advantageous).
• Strong scripting skills in Python, Bash, JavaScript and shell scripting.
• Prior experience in government/public-facing projects is advantageous.

By submitting your resume, you consent to the collection, use, and disclosure of your personal information per ScienTec’s Privacy Policy (scientecconsulting.com/privacy-policy).

This authorizes us to:

• Contact you about potential opportunities.
• Delete personal data not required at this application stage.
• To withdraw consent, email [email protected].
• All applications will be processed with strict confidence. Only shortlisted candidates will be contacted.

Wong Vi Yin (Vanessa) – R24123532
ScienTec Consulting Pte Ltd – 11C5781

Job Description Summary

Senior Associates play an integral client-facing project or work-stream leadership role. While activities vary based on project size/scope and individual skill-sets and strengths, the Sr. Associate can expect to spend their time with a heavy focus on material client interaction through all projects, project management, intensive data-analysis and the identification for the “so-what’s” therein, and to creating compelling client-ready presentations. Additionally, the Sr. Associate will focus on developing Analysts and Coachees.

Job Duties

Core Responsibilities

• Act as the conduit between the client and project team, ensuring clear communication and collaboration.

• Seek to understand client business processes, current pain points, needs, objectives, and goals.

• Translate these into requirements for the solution.

• Support, participate, and/or lead the development of successful project deliverables.

• Focus on high-quality outcomes.

Collaborative Responsibilities

• Crafting user stories and acceptance criteria

• Collaborating with SA/TA to ensure technical alignment of solution

• Contributing to solution documentation

• Supporting system configuration, user management, and data management activities

Client-Facing Responsibilities

• Leading client meetings and communications

• Delivering training and support during UAT and go-live

Core Activities

• Business Analysts support projects across all project phases through activities spanning communication, documentation, configuration, and enablement.

• Meeting Facilitation

• Communication & Presentations

• Documentation

• Org Configuration Support

• User Management Support

• Data Management Support

• Client Enablement Support

• The focus of activities is seamless collaboration and delivery excellence.

Key Functions

• Requirements Gathering:

• Collaborate with stakeholders to document current business processes and identify pain points.

• Elicit and refine functional solution requirements aligned with future state needs.

• Collaboratively translate these into technical requirements and acceptance criteria.

• Documentation:

• Support SA in the design and documentation of functional solutions.

• Maintain and contribute to functional area documentation.

• Deliver polished and organized documentation tailored to audience needs.

• Implementation:

• Perform basic configuration tasks to support Devs during build.

• Provision and manage new users in absence of automated process.

• Perform basic data management tasks within skillset.

• Develop reports and dashboards, iterating with the client to meet business needs.

• Testing Support:

• Lead functional testing cycles, collaborating on test script creation, scenario definition, and defect resolution.

• Develop and manage user acceptance testing and production cutover activities.

• Client Enablement:

• Develop training materials and lead train-the-trainer and/or end user training sessions.

• Lead or participate in client knowledge transfer sessions and hypercare.

Role in Team Dynamics

• Serve as the central link between clients and the project team, ensuring continuous alignment and momentum.

• Drive clear communication and foster collaboration across all workstreams to maintain cohesive designs and project goals.

• Anticipate and address cross-functional impacts by proactively engaging with leads and subject matter experts on dependencies like data migration, reporting, and change management.

• Coordinate with PM on the ownership of RAID management, ensuring timely escalation and resolution to keep the project on track.

• Coordinate with PM on running Scrum ceremonies such as daily huddles, backlog grooming sessions, and sprint/project retrospectives.

Job Requirements

• Bachelor’s or Master’s degree in a field related to this position or equivalent work experience

• 3-5 years of related experience with cloud implementations in a consulting role

• End-to-end project implementation experience in CRM offerings

• At least 2 years' experience in analyzing requirements, writing functional specifications, conducting tests, troubleshooting issues and interfacing with business users

• Extensive experience in writing BRD, Functional Specification documents and Process flows

• Extensive experience in conducting Feasibility Studies, Gap Analysis and Root Cause Analysis (RCA)

• Expert Quality Assurance testing including: functional, integration, system, regression, and data driven testing experience in creating and developing strategic test plans, cases, and reports

• In-depth understanding of the capabilities and constraints of the SFDC CRM platform

• Experience defining business solutions leveraging SFDC

• Practical experience in the entire SDLC from solution definition, solution architecture definition to design, development and testing of the SFDC application

• Creation of data migration plan, data migration mapping for Data Migration from other CRM to Salesforce.com

• Experience with third-party tools (e.g. SFDC Excel Connector, SFDC Data Loader, etc.)

• In-depth understanding of SFDC toolkit (e.g. Visual force, Apex, Triggers, Chatter, Apex Data Loader, Apex Explorer, etc.)

• Ability to manage work of remote Salesforce Developers

• Should have knowledge in Data Migration and Integration (SSO and Web Services)

• Excellent communication skills – oral and written – and the interpersonal skills needed to quickly establish relationships of trust and collaboration

• The ability to train and participate in the professional development of Huron staff in both project management and technical dimensions

• Proven ability to contribute on multiple projects of differing scale and duration

• Willingness to travel up to 50% as needed to work with client or other internal project teams

• Have a solid technical skill with diversity of thought and creative solutions that are in the best interests of our customers globally.
• Develop, test, and debug automated tasks (Apps, Systems, Infrastructure)
• Troubleshoot priority incidents, facilitate blameless post-mortems.
• Work with development teams throughout the software life cycle ensuring sustainable software releases.
• Perform analytics on previous incidents and usage patterns to better predict issues and take proactive actions.
• Build and drive adoption for greater self-healing and resiliency patterns.
• Lead and participate in performance tests; identify bottlenecks, opportunities for optimization, and capacity demands.
• Adhere to firm-wide architecture standards, risk management and security policies.
• Team player and ability to work in Global Team setup, product owners and business team to develop, build & support application.
• Communicate and collaborate on development items with global team, as well as raise/work to resolve issues impacting development.
• Postproduction application support
• Participate in quality assurance, peer reviews and code reviews Qualifications.
• Build processes supporting data transformation, data structures, metadata, dependency, and workload management.
• A successful history of manipulating, processing, and extracting value from large datasets.
• Working knowledge of message queuing, stream processing, and highly scalable ‘big data’ data stores.
• Experience supporting and working with cross-functional teams in a dynamic environment.
• Up to date with latest ongoing technologies in the industry
• Well-spoken/Articulate and Emotionally intelligent
• Well connected to industry members, attends developer and tech meetups.
• Strong understanding of DevOps practices, tools, and techniques.
• Degree in Computer Science/ IT or other related fields
• Experienced deploying application in a containerized environment using Docker/Kubernetes/PCF/Openshift/AWS etc.
• In-Depth OS experience (RHEL, Ubuntu, Windows Server) with strong debugging, troubleshooting, and problem-solving skills.
• Experience in site reliability engineering in one of the following languages: Python, Java, PowerShell, shell scripting.
• Hand-on experience with cloud-based technologies and tools especially in deployment, monitoring and operations, such as Prometheus, Splunk, Elasticsearch, Grafana
• Strong working knowledge of modern development technologies and tools such Agile, CI/CD, Git, Terraform and Jenkins.
• Good understanding of networking protocols and cybersecurity best practices in public cloud environment
• Advanced working SQL knowledge and experience working with RDBMS, Hadoop, and NoSQL DB.
• Experience performing root cause analysis on internal and external data and processes to answer specific business questions and identify opportunities for improvement.
• Build processes supporting data transformation, data structures, metadata, dependency, and workload management.

Product area

Behind everything our users see online is the architecture built by the Technical Infrastructure team to keep it running. From developing and maintaining our data centers to building the next generation of Google platforms, we make Google's product portfolio possible. We're proud to be our engineers' engineers and love voiding warranties by taking things apart so we can rebuild them. We keep our networks up and running, ensuring our users have the best and fastest experience possible.

Job description

A problem isn’t truly solved until it’s solved for all. That’s why Googlers build products that help create opportunities for everyone, whether down the street or across the globe. As a Technical Program Manager at Google, you’ll use your technical expertise to lead complex, multi-disciplinary projects from start to finish. You’ll work with stakeholders to plan requirements, identify risks, manage project schedules, and communicate clearly with cross-functional partners across the company. You're equally comfortable explaining your team's analyses and recommendations to executives as you are discussing the technical tradeoffs in product development with engineers.

Our goal is to build a Google that looks like the world around us — and we want Googlers to stay and grow when they join us. As part of our efforts to build a Google for everyone, we build diversity, equity, and inclusion into our work and we aim to cultivate a sense of belonging throughout the company.

Qualifications

Job responsibilities

• Review and understand Google network architecture standards, partner cross-functionally to ensure all designs and implementations balance the requirements, and future generations of networking technology.
• Evaluate alternatives and develop cost estimates for project-specific feasibility studies, create standards and templates to streamline build processes.
• Create design drawings and documents for network infrastructure and optical cabling for both ISP and OSP.
• Communicate with partners to collect drivers and deadlines for delivering network capacity.
• Travel approximately 25% of the time to Google’s Data Centers around the globe.

Minimum qualifications

• Bachelor's degree in a technical field, or equivalent practical experience.
• 5 years of experience in program management.
• 5 years of experience designing, constructing, or managing infrastructure projects.
• Experience creating infrastructure designs (e.g., telecom, electrical, mechanical), drawing sets for builds, and remodels of data center networking spaces.

Preferred qualifications

• Certified as a Registered Communications Distribution Designer (RCDD) or Project Management Professional (PMP).
• Experience in building construction management and working on evaluating data center telecom infrastructure and design of associated infrastructure.
• Experience in professional, registered, or chartered engineer designation.
• Experience in project and change management.
• Experience creating fiber routing diagrams and building path records, capacity augment projects, and generating capacity plans and migrations based on the data.
• Excellent data-driven analytical approach to solving challenges.

Role:

Recruiter (5 Days / Uncapped Commission)

• Central - Near Shenton Way / Downtown / Tanjong Pagar MRT
• 5 days work per week (Monday - Friday)
• Degree in any discipline + With CEI is a plus + Sales driven
• Basic Salary $2800 + KPI Allowance $250 + Uncapped Commission
• Training Provided + Career Progression

One of the most rewarding commission and incentive scheme in recruitment industry No limit cap on commission and earnings.

We are seeking talents that are driven, dynamic and have a passion for people and would like a career that will value add to the lives and career of people.

Responsibilities:

• Reporting directly to the Sales Team Lead, you will drive talent acquisition, recruitment needs fulfilment, support business development and act as an advisor in areas of recruitment operation solutions.

Key focus areas include:

• Review, understand and support in the fulfilment of recruitment needs of our clients. Work closely with Recruitment Managers in the coordination of workforce planning and ensure that the recruitment timelines are met.
• Look into developing potential candidate pipeline through a variety of avenues and platforms.
• Support in business development by introducing companies’ services to prospects.

The job Scope includes:

• Posting of job advertisements on job portals and print media
• Coordination of interviews (Face to face / Phone/ Skype)
• Qualifying of candidates through interviews, screening and reference checks

Training & Development

• We will provide the following to ensure success in our people:
• Mentorship . Career Development Plans . Team Work . Resource and Intel sharing . Attractive Incentive . In-house training programs

#SCR-vicky-wee

✅ Wee Yuan Huan
✅ Reg No: R21100383
✅ The Supreme HR Advisory Pte Ltd
✅ EA No: 14C7279

• Provide support to set up IT workstream for Wholesale Banking, Private Wealth Banking products and services such as Loan, Deposits, Treasury, Securities Custody and Execution

• Provide support to create technology roadmap to meet program objectives, work closely with Head Office, regional business sponsors and IT stakeholders

• Support program feasibility study, pros & cons of solutioning options to meet the program timelines and seek consensus from stakeholders.

• Liaise on defining of business & system requirement plan such as scope definition, schedule, resource allocation, budgeting, implementation plan and quality assurance processes

• Review the application architecture and infrastructure designs

• Work with wider stakeholders to explore technical solutions to achieve business objectives and requirements.

• Provide support to drive the implementation of regional technology programs to meet strategic or tactical objectives, always looking for standardization opportunities. Develop understanding of various banking systems such as at Japan Head Office, regional and country local systems to provide solutions for specific project and lead such initiatives.

• Provide support to drive the implementation of regional technology programs to meet strategic or tactical objectives and focusing on standardization opportunities.

• Support the establishing and implementing of project management practices, templates, policies, tools to expand and mature the Program and Project Management capabilities of the IT APAC organization.

• Participate in key regional meetings and provide updates and align for programs and projects.

• Support program risk assessment to mitigate potential issues and track status and progress.

Job Description

• Industry/ Organization Type: Retail
• Position Title: Sales Assistant
• Working Location: Robinson Street
• Working Hours: 5.5 days(Mon-Fri 10.30am-7.30pm, Sat 10.30am-4pm)
• Salary Package: Basic Salary $2,200 + Performance Bonus
• Duration: Permanent

Key Responsibilities

• Help customers in-store and online with product questions, purchases, and after-sales support.
• Accurately process, pack, and sort online orders.
• Manage cash transactions, maintain the register, and perform daily sales reconciliations.
• Work with team members to meet sales goals and provide excellent customer service.
• Keep the store clean, organize merchandise displays, and track inventory levels.
• Use Microsoft Office and other computer skills to manage sales records, reports, and communications.

APPLY NOW!!!

• Minimum "N" Level.
• Willingness to learn and adapt is essential.
• Detail-oriented and resourceful, with the ability to handle multiple tasks positively.
• Accuracy in transactions, order processing, and customer interactions is crucial.
• Basic computer skills and knowledge of e-commerce platforms preferred.
• Training will be provided.

Kindly apply through ANY of the following methods:

• Submit your application by clicking the APPLY button;
• Email your resume to [email protected]. Please indicate #71132 on the email subject.

Anradus Application Policy: We value each application and ensure every resume is reviewed. Our process is efficient, typically concluding within 3 working days. If you do not receive communication from us within this timeframe, it's likely that your application has not been shortlisted by our client. In such cases, we recommend continuing your job search to maximize your opportunities.

Anradus Pte Ltd | EA License No. 20C0161 | Adelin Chong | EA Reg No.: R1875641

• Central
• Working hours: 5 days, 9am-6.30pm
• Basic salary: S$ 3,800 – 4,500+

Responsibilities

Partnership Management:

• Develop new partnerships and maintain relationships with existing partners.

Market Understanding:

• Understand customer needs to effectively sell company products.

Team Collaboration:

• Coordinate with support, management, and marketing / sales / technical team for customer satisfaction.

Communication Bridge:

• Act as a liaison between customers/partners and the marketing /sales / technical team.

Performance Tracking:

• Assess partner needs and monitor performance regularly for satisfaction.

Sales Coordination:

• Collaborate with different sales channels to prevent conflicts and maximize sales.

Sales Management:

• Manage sales funnels, forecast opportunities, and run sales/marketing campaigns.

Requirements:

• B2b / Channel sales experience with Home Appliances channel sales contacts in Singapore

Quah Siying (Jeslyn) R1982418

The Supreme HR Advisory Pte Ltd 14C7279

Job Description

• Industry/Organization Type: Design & Manufacture of Material Handling Systems
• Position Title: Project Engineer
• Working Location: Gul Circle (Transportation provided)
• Working Hours: Monday – Friday, 8.30 am – 5.30 pm
• Salary Package: Up to $5,500 + HP Allowance + VB
• Duration: Permanent

Key Responsibilities

• Manage and execute all phases of project delivery, encompassing engineering, scheduling, cost control, coordination, and on-site supervision.
• Prepare, submit, and keep track of all necessary project documentation and engineering records.
• Actively monitor project execution for timeliness and quality, promptly addressing and expediting any issues that arise to maintain progress.
• Coordinate with clients, subcontractors, consultants, and other related parties to ensure project specifications are met.
• Oversee the work performed by contractors to confirm adherence to quality standards and project requirements.
• Ensure customer satisfaction with the product delivered and the services provided.

APPLY NOW!!!

• Minimum Diploma in Mechanical Engineering or equivalent or with at least 2 years of relevant experience.
• Comfortable with working on weekends if required.

Kindly apply through ANY of the following methods:

• Submit your application by clicking the APPLY button;
• Email your resume to Job(at)anradus.com.sg. Kindly indicate #68956 on the email subject.

Anradus Application Policy: We value each application and ensure every resume is reviewed. Our process is efficient, typically concluding within 3 working days. If you do not receive communication from us within this timeframe, it's likely that your application has not been shortlisted by our client. In such cases, we recommend continuing your job search to maximize your opportunities.

Anradus Pte Ltd | EA License No. 20C0161 | Norman Wee | EA Reg No.: R23115114

About the Role:

We are seeking a highly motivated and experienced Finance Manager to lead our finance team. In this role, you will be responsible for overseeing all aspects of the company's financial operations, ensuring accuracy, efficiency, and compliance. You will lead a team of 4 finance staff and play a crucial role in driving financial success.

Key Responsibilities:

• Lead, mentor, and develop a high-performing team of 4 finance staff. Foster a positive and collaborative work environment.
  
• Manage all aspects of the company's financial operations, including Accounts Receivable (AR), Accounts Payable (AP), cash flow management, and payments processing. Ensure accurate and prompt billing and timely collections. Resolve customer billing inquiries and address any related issues. Streamline financial processes to improve efficiency.
  
• Prepare and analyze monthly financial statements, including balance sheets, income statements, and cash flow statements. Prepare and submit timely financial reports to Corporate Finance every month. Conduct in-depth financial analysis to identify trends, assess performance, and provide valuable insights to management.
  
• Prepare and file quarterly GST returns. Liaise with tax agents to ensure timely filing of annual tax returns.
  
• Lead the annual budgeting process, including developing and monitoring budgets for various departments. Conduct cost analysis and sales analysis to support business decisions.
  
• Ensure adherence to all relevant financial regulations and internal controls. Drive continuous improvement in financial processes and procedures.
  
• Liaise with external auditors on annual financial audits and ensure audited accounts are filed with ACRA on time.
  
• Oversee and participate in ad-hoc finance projects as needed.
  
• Partner closely with the accounting outsourcing team to ensure accurate and timely month-end closing. Collaborate with other departments to support their financial needs.
  

Qualifications:

• Bachelor's degree in Finance, Accounting, or a related field.
• 5+ years of experience in a finance management role.
• Proven experience leading and managing a high-performing finance team.
• Strong analytical and problem-solving skills.
• Excellent communication and interpersonal skills.
• Proficiency in accounting software (e.g., QuickBooks, Xero) and Microsoft Excel.
• Experience with ERP systems is a plus.

Benefits:

• Competitive salary and benefits package.
• Opportunity to contribute to the growth of a dynamic company.
• Challenging and rewarding work environment.
• Opportunities for professional development.

Job Responsibilities:

- Do delivery on rotating basis.

- Check goods against Delivery Order to customer in accordance to requirement

- To handle the handling and storage and packing as per SOP

- To collect return goods from customer when require

- To help in the warehouse operation such as when require:

• Loading and unloading of containers
• Prepare goods for local delivery and export
• Stock check
• Housekeeping

Requirements:

• Must have at least 1 year working experience
• Must have valid Class 3 driver’s license with a clean driving record.
• Valid forklift license.
• Proven experience as a driver in logistics or delivery roles.
• Ability to operate delivery vehicles safely and follow traffic rules.
• Physically fit and able to lift heavy items.
• Good communication and problem-solving skills.
• Basic knowledge of vehicle maintenance is a plus.

Job Description

• Industry/ Organization Type: Manufacturing - Aerospace
• Position Title: Accounts Officer (AP)/ Accounts Assistant (AP)
• Working Location: Loyang Way
• Working Hours: 5 days (Monday to Friday, 8 AM to 5.18 PM)
• Salary Package: Basic Salary + Performance Bonus
• Duration: Permanent

Key Responsibilities

• Process invoices and payments for trade vendors.
• Prepare invoices and supporting documents for trade facility applications.
• Monitor invoices without Goods Received Notes (GRN) and coordinate with the Sales Team for resolution.
• Track advance payments to vendors until invoices are matched to GRN and posted in the ERP system.
• Post all trade accounts payable transactions to the ERP system.
• Reconcile vendor statements of accounts with ERP records.
• Address year-end audit inquiries related to accounts payable.
• Perform other tasks as assigned by the Head of Accounting and Finance.

APPLY NOW!!!

• Minimum Higher NITEC in Accounting or equivalent accounting certification.
• Individuals without experience are encouraged to apply, training is provided.

Kindly apply through ANY of the following methods:

• Submit your application by clicking the APPLY button;
• Email your resume to Job(at)anradus.com.sg. Please indicate #68958 on the email subject.

Anradus Application Policy: We value each application and ensure every resume is reviewed. Our process is efficient, typically concluding within 3 working days. If you do not receive communication from us within this timeframe, it's likely that your application has not been shortlisted by our client. In such cases, we recommend continuing your job search to maximize your opportunities.

Anradus Pte Ltd | EA License No. 20C0161 | Angel Lim | EA Reg No.: R1769781

• Location: Woodlands
• Salary : $2500
• Working days: Monday - Friday (830am - 6pm)

Job Responsibilities

• Assist to develop and implement trade marketing strategies to drive sales achieve business objectives.
• Work closely with sales team and to follow through on execution of trade and in-store activities.
• Track and manage the brand marketing budget efficiently, including preparation of A&P Claims.
• Ensure timely execution of point-of-sale marketing materials, displays, and in-store promotions.
• Analyse market trends and competitor activities for growth opportunities.
• Monitor and measure the effectiveness of branding campaigns and initiatives, and provide recommendations for improvement
• Assist in the management and delivery of the assigned brand’s profitability.
• Prepare monthly reports as required.
• Collaborate with various departments and external stakeholders to facilitate smooth communication and coordination.
• Other ad-hoc job-related duties as assigned

Job Requirements

• With experience in brand activation within the consumer products industry is required, with prior experience in a trade marketing role often preferred.

Quah Siying (Jeslyn) R1982418

The Supreme HR Advisory Pte Ltd 14C7279

Responsibilities:

• Perform venepuncture for the collection of blood specimens for dispatch

• Sorts and records all blood specimens collected, and ensure that they are correctly labelled

• Other ad-hoc duties as and when required

Requirements:

• Phlebotomy certificate

• SNB

All qualified applicants, please click “ APPLY NOW”

Kimmy Low Yi Ting (Kim) | CEI Registration Number: R23112122

Recruit Express Pte Ltd Company Reg. No. 199601303W | EA LICENCE Number: 99C4599

Our client is a global education consulting company that provides personalized services to assist students in gaining admission to prestigious universities, including Ivy League schools in the U.S., Oxbridge in the U.K., and other top institutions worldwide. Founded in 2013, the company offers a variety of services such as college admissions counseling, online tutoring, essay review, financial aid guidance, and standardized test preparation.

Responsibilities:

• Achieving revenue targets
• Conducting consultations and customizing programs for prospective clients
• Establishing, developing, and maintaining positive business and customer relationships
• Continuously improving sales techniques and industry knowledge
• Pitching and ideating new ways to connect with families
• Forging partnerships with associated businesses, non-profits, organizations, and more
• Working with the Local Area and Digital Marketing Teams to develop/enhance lead generation methods by identifying opportunities for campaigns, services, and distribution channels that will lead to an increase in leads and sales
• Engaging in outreach activities such as presenting at school talks, careers expos, and seminars
• Researching potential organizations and markets for lead generation/ partnerships
• Attending industry events where relevant and providing feedback and information on market trends

Requirements:

• Fluency in English and Mandarin
• Excellent previous sales track record
• Strong storytelling skills and experience in public speaking
• Experience with higher education or a deep understanding of the college application process
• Interest in working with families and students to connect them to the best program
• An interest in changing the world through education!
• Comfort with video chat and speaking over the phone
• Experience using Salesforce
• Understanding of the US/UK Undergrad application process

• Position: Desktop Support Engineer (Band 1)
• Working Location: Jurong / Changi (Client Site)
• Working Days : 5 Days ( Mon- Fri)
• Working Hours: 8am-5pm
• Salary Range: $2,300-$2.800

Interested applicants can also send your resume to WA: +65 88278712(Ms Lynne) and allow our Consultant to match you with our Clients. No Charges will be incurred by Candidates for any service rendered.

TAN LEE XIAN Reg No: R24123487

The Supreme HR Advisory Pte Ltd EA No: 14C7279

Job Description

• Desktop Technician will provide day to day local\remote desktop support, receive inbound calls, answer questions, troubleshoot and document steps performed to resolve challenges with hardware, software and application issues in a ticketing system.
• Facilitate customer resolution for calls and engage their supervisors and managers to ensure operational consistency across all shifts within the IT Support Center.
• Desktop Support Engineer provides Break Fix, fault diagnosis and resolution.
• Providing fault analysis to customer’s various core operating systems and platforms, as well be able to provide support and apply desktop fault resolution for the approved application suite.

Position Responsibilities and Functions

• Provide first/second level contact and problem resolution for customer issues.
• Work with Third Party Vendors to remediate complex AV issues as needed.
• Provide timely communication on issue status and resolution.
• Maintain ticket updates for all reported incidents.
• Install, upgrade, support and troubleshoot XP, Windows 7, Windows 8.1, Windows 10 and Microsoft Office 2010, Cisco Jabber, another authorized desktop application.
• Should have basic knowledge of Mac operating system, to support Apple pc users.
• Install, upgrade, support and troubleshoot for printers, computer hardware.
• Performs general preventative maintenance tasks on computers, laptops, printers.
• Performs remedial repairs on Desktops, laptops, printers and any other authorized peripheral equipment.
• Use diagnostic tools to troubleshoot problems associated with network connectivity, and workstation hardware/software.
• Broad experience of IT with basic understanding of Networks, Servers, Audio/Visual, Smart Devices and Telecoms.
• This position requires the ability to work in a project-based environment requiring flexibility and teamwork. Performs other duties as assigned.

Qualifications and Skills

• Bachelor Degree or equivalent in Computer Science or related field.
• CompTIA A+, Microsoft Certified Professional (MCP) or better.
• 1-2 years’ experience in Windows Desktop support.
• Windows 7-10, Microsoft Active Directory, utilization of GPOs, MS Office 365, PC hardware installation and troubleshooting, Enterprise anti-virus solutions, Helpdesk ticketing systems.
• Mobile device management including IOS and Android devices, Enterprise encryption solutions, Windows PC/laptop management via Active Directory.
• Proven analytical, troubleshooting and problem solving skills.
• Willing to work off-hours and weekends when required for projects or emergency support.

In addition the Band 1 Technician will mentor and assist Band 0 technicians in their work and provide support to Band 2 Technicians in resolving tickets.

• Has experience or knowledge on Incident and Problem management.
• Health check and monitoring production system and job scheduling to ensure SLA is meet.
• Troubleshoot and solve production issues related to performance and reliability throughout the software stack.
• Proactively identify bottlenecks in the system and work to resolve these issues before they become a problem.
• Continuous improvement of the system, e.g. job automation, performance tuning.
• Should be able to identify and fix the bugs.
• At least 2-5 years of hands-on experience on troubleshooting the applications run on full stack preferably in Java, Spring-boot, Microservices.
• At least 2-5 years of working experience, preferably in Banking or Anti money laundering.
• At least 2-5 years of working experience in production support in banking applications running on Windows and Unix environments.
• Should have strong hold on SQL server/Oracle databases and able to write/debug the SQL
• programs.
• Good knowledge in Linux/Unix/Windows scripting.
• Hands on experience on monitoring tools like Grafana has added advantage.
• Should be open to learn and adapt to new technologies.
• Knowledge on GIT Bitbucket and Jenkins has added advantage.
• Knowledge on Actimize/Hadoop has added advantage.
•