JOB DESCRIPTION

• Manage the meeting agenda and arrange meetings
• Taking Minutes for all meetings
• Handling correspondence for Managing Director
• Receiving guests and customers.
• Handling managing director's customer
• All ad-hoc tasks are assigned as and when by directors.

JOB REQUIREMENTS

• University in Business Administration or equivalent with at least 3-5 years of experience.
• Bilingual
• Organized, energetic, proactive with the ability to multi-task, and takes on new responsibilities with a ‘ can-do’ attitude
• Excellent communication and interpersonal skills.
• Proficient in Microsoft Office

JOB INFO

• Working Location: UBI
• Working hours: 8:30am - 6:15pm ( Mon - Fri )

Responsibilities

• Counter sales and tour leading
• Handle clients’ inquiries related to travel
• Conclude sales and make bookings in the system
• Follow up on tour confirmation, payment and documentation
• Possess good customer service skills and able to interact with people
• Required to operate computer and in-house system

Requirements

• Minimum GCE ‘O’ Level
• With or without experience are welcomed (Training will be provided)
• Friendly disposition, sales and service oriented
• Relevant working experience in the service industry will be an advantage
• Bilingual in English and Mandarin (for liaison with Mandarin speaking associates)

(We regret that only shortlisted candidates will be notified)

An exciting opportunity has arrived at The Garcha Group, Singapore’s luxury boutique hotel group with four hotels in Singapore, all of which are franchised under Marriott International—the world’s largest and most prestigious hotel company.

Marriott Hotels:

· Duxton Reserve Singapore, Autograph Collection

· Maxwell Reserve Singapore, Autograph Collection

· The Vagabond Club, a Tribute Portfolio Hotel

· The Serangoon Club, a Tribute Portfolio Hotel

Restaurants & Bars:

· Yellow Pot, Anouska's (Duxton Reserve)

· Shikar, Cultivate Cafe, Isabel Bar, Officers’ Mess Polo Bar (Maxwell Reserve)

· The Whiskey Library & Jazz Club, Sharab aur Kebab (The Vagabond Club)

· GupShup (The Serangoon House)

Garcha Group Benefits:

· As an associate of a Marriott hotel, you, your parents or parents-in-law, children, spouse/domestic partner, and siblings are eligible for discounts on F&B and room rates in 8,700+ hotels worldwide

· As an associate of a Marriott hotel, you have access to the “Global Learning + Development” tool which creates for you personalised learning experiences designed to help you thrive in your Marriott career journey

· Comprehensive health insurance plan with Raffles Insurance with the option to upgrade at subsidised corporate rates

· 2-night yearly staycation including all meals and beverage (incl. alcoholic) in any of the four Garcha Group hotels in Singapore

· 20% off food & beverage at Garcha Group restaurants and bars and all Marriott hotels

Essential Functions

• Take every opportunity to amaze the guests.
• Ensure all guests are being treated in an efficient and courteous manner and that all standards are being followed.
• Handle complaints.
• Assists Front Office Manager & Hotel Manager with hiring, training, and direction of new department associates.
• Supervise and manage employees; manage all day-to-day operations; provide feedback, understands employee positions well enough to perform duties in employees’ absence.
• Utilize interpersonal and communication skills to lead, influence and encourage others
• Ensure all front office quality standards are complied with and that policies and procedures are consistently applied.
• Work in conjunction with accounting to maintain and minimize levels of accounts receivables.
• Coordinate activities with other hotel departments.
• Assist in the daily maintenance of room inventory status to achieve optimal levels of revenue while maintaining high levels of guest satisfaction.
• Ensure the timely completion of performance appraisals.
• Function in place of the Front Office Manager in his/her absence.
• Be knowledgeable of policies regarding emergency procedures and security concerns.
• Assist with any additional if required and as assigned by the Front Office Manager or Hotel Manager

Teamwork Skills:

• Be an enthusiastic, helpful and positive member of the team.
• Be professional, responsible and mature in conduct and behavior.
• Be understanding of, encouraging to and friendly with all co-workers.
• Be self-motivated and use time wisely.
• Maintain open line of communication with each department.
• Communicate pertinent information.
• Respond positively to new ideas.
• Openly accept critical/developmental feedback.
• Report to work on time.
• Give adequate notice if going to miss work.
• Be available to work a flexible schedule to include weekends and holidays.
• Maintain effective communication through the use of meetings, log books and bulletins.
• Be available to help other departments in emergency situations.
• Perform other assignments as directed by the General Manger.
• Adhere to all work rules, procedures and policies established by the company including, but not limited to those contained in the associate handbook.

Specific Job Knowledge, Skills and Abilities

The individual must possess the following knowledge, skills and abilities:

• Must be able to speak, read, write and understand English.
• Requires good communication skills, both verbal and written.
• Most tasks are performed in a team environment with the employee acting as a team leader.
• Must possess basic computational ability.
• Must possess basic computer skills.
• Extensive knowledge of the hotel, its services and facilities.

• Lead a team of line leaders and operators to meet daily production output, quality, productivity and yield.

• Conduct daily pass-down meetings and escalate line issues if any

• Oversee manpower/overtime and consumables planning

• Ensure manufacturing and safety procedures are being followed

• Conduct training/coaching to leaders & operators to improve performance

• Implement ideas and improvement activities to prevent human errors

• Ensure good discipline and housekeeping in the line

• Coordinate with other departments to support projects, evaluations and preventive maintenance activities in the fab

• At least 5 years working experience

· Must be able to work night shift and split shift

· Must be able to work extra hours or weekend if needed

Responsibilities

• Product Planning for China Region
• Write and maintain accuracy of appealing tour itinerary descriptions.
• Plan & market China FIT products + Free & Easy products
• Plan & control group seats / hotel rooms inventories
• Manage tour pricing and set costs, by analysing performance, market influences and budget requirements; define assumptions and propose selling prices.
• Provide tour set-up for OB system.
• Closely monitor sales against budget and pace by using available data sources and reports
• Liaise & Negotiate contract rates and terms: hotels, tour operators and special offers, while remaining in compliance with other relevant regulations Manage and maintain tour operators’ relationships along with contract administration.
• Collaborate closely with the Marketing department for brochures and collateral production.
• Assist with vendor performance management
• Provide training for counter staff on tour products and destinations.
• To assist the department head in strategic planning of China tours
• Attend meetings / seminars & familiarization trips
• Assist with travel fair assignment

Skill Requirements

• Minimum 2 years in travel industry; experience with product management, contracting and pricing.
• Knowledge of Microsoft office word & excel are required
• Good command of both written and spoken English & Chinese, Chinese is preferable
• Familiar with GDS knowledge, Sabre reservation system, and OB reservation system.
• Problem Solving and Customer Service Skills
• Willingness to travel occasionally for trade shows, product contracting, planning and destination familiarization

(We regret that only shortlisted candidates will be notified)

Info can be shared: -

• Basic Up $3000 + AWS + VB
• Freight Forwarding Services
• CIAS Cargo Changi (East Area)
• 5 Days, 9:00am - 6:00pm

Your Responsibilities: -

• Cargo booking, planning and closing to achieve maximization of cargo space & loading
• Planning and attending to customer complaints, claims and tracing
• Prepare Cargo Sales Report (CSR), airline daily reports, data entry, quotations and telesales
• Liaise with several parties to ensure cargo submitted according to IATA regulations

You will need: -

• Minimum 1 year of customer service experience in Supply Chain / Logistics industry

Interested applicants may click "Apply Now" or email to [email protected] to submit your application.

By submitting your personal data and/or resume, you will be deemed to have agreed and consented to us collecting, using, retaining, and disclosing your personal information to prospective employers for their consideration.

We regret to inform that only shortlisted candidates would be notified. We wish you the best of luck!

Recruit Lync Pte. Ltd. | EA Licence Number: 22C1000

Jonathan Chang Sing Erh | EA Personnel Licence: R22110541

The Software Engineering team delivers next-generation software application enhancements and new products for a changing world. Working at the cutting edge, we design and develop software for platforms, peripherals, applications and diagnostics — all with the most advanced technologies, tools, software engineering methodologies and the collaboration of internal and external partners.

Join us to do the best work of your career and make a profound social impact as a Senior Principal Software Engineer on our Software Engineering Team in Singapore.

What you’ll achieve
As a Senior Software Principal Engineer, you will be responsible for developing sophisticated systems and software basis the customer’s business goals, needs and general business environment creating software solutions.

You will:
•Design and lead the effort on automation, CI/CD processes and tools to make our services simpler and more robust
•Mentor team members in design collaboration, code reviews, development tools and processes
•Take part in the full software development life cycle including development, test, continuous delivery and support
•Be an active member of an agile team, collaboratively realizing features through development, test and delivery

Take the first step towards your dream career
Every Dell Technologies team member brings something unique to the table. Here’s what we are looking for with this role:

Essential Requirements
•13+ years of software development experience
•Strong problem-solving and analytical skills
•Agility to adapt to technologies and processes quickly
•Strong development/programming experience in Python/Ansible/ Kubernetes

Desirable Requirements
•Bachelor’s or master’s degree in computer science or related field
•Experience with vRealize Orchestrator, vRealize Automation, Enterprise Storage, Atlassian products (JIRA, Confluence)

· Loading and unloading of goods onto vehicle according to delivery order

· Perform pickups and collection for the company covering specific areas

· Ensuring safe receipt, retrieval and dispatching of goods

· Delivering goods to our customers in a safe, courteous, and timely manner

· Establishing and maintaining excellent customer service during delivery

· To perform duties as tasked

· Class 3/4 Driving Licence

· Able to work night shift and split shift

· Able to work ot on weekend and split shift

· Must be able to work night shift and split shift

· Must be able to work extra hours or weekend if needed

Requirements

• The ability to communicate clearly and effectively with executives and others
• The ability to make quick and effective decisions to keep projects on schedule
• The ability to solve problems and adapt to changing market dynamics
• The ability to manage your own emotions and the emotions of others
• The ability to build your team and grow the skills of each employee
• The ability to build successful relationships with colleagues and earn their respect
• The ability to juggle multiple projects at once
• A deep understanding of the market the company operates in
• The ability to develop new company policies
• The ability to create reports and presentations
• Strong public speaking skills
• The ability to work independently and in a team

Responsibilities

• studying policies and procedures to improve them
• improving company compliance to policies
• implementing guidance systems for staff members
• guiding leadership practices within the company
• designing goals and strategies for reaching them
• determining department operations and sizes
• creating smaller teams and groups for projects
• planning client retention strategies for company use
• developing company management budgets
• overseeing leadership and management hiring practices
• ensuring managers are consistently following procedures
• tracking manager performance and satisfaction
• producing guidelines and regulations for leadership

Our client is a UK based MNC specialised in providing high performance metals and alloy products for various industries - Oil & Gas, Chemical Processing, and Energy industries.

This role involves both internal coordination and customer-facing tasks, aiming to maximize sales, margins, and market share while maintaining positive customer relationships.

Key responsibilities:

• Account Management: Develop and grow customer accounts, establish relationships with both current and potential clients.
• Sales and Business Development: Respond to customer inquiries, negotiate prices, and close deals to achieve sales targets.
• Market Insights: Gather and report on market trends, competitor activities, and customer needs for strategic planning.
• Sales Order Processing: Handle and ensure the accuracy of sales orders, maintain records, and generate monthly sales reports.
• Customer Support: Provide support for customer inquiries, quotations, and orders, ensuring timely completion.
• Collaboration: Work with various departments to fulfill delivery commitments and assist with inventory control.
• Field and Office Sales: Manage both outdoor (field) and indoor sales activities, maintaining a high level of communication with customers.
• Efficiency and Quality: Ensure efficient delivery while meeting quality standards, manage workload effectively, and support team morale.

Requirements:

• Min. 3 years’ experience of working in a sales environment (of any steel profile, preferable alloy steels and nickel alloys)
• Good Analytical and Problem-Solving skills
• Sales-orientated with strong customer focus instinct
• Independent and self-motivated with a strong sense of responsibility
• Effective good interpersonal, communications and negotiation skills
• Ability to understand specifications that the clients are requiring

To apply online please use the 'apply' function, with your updated resume attached.

(EA: 94C3609/R1442042)

An exciting opportunity has arrived at The Garcha Group, Singapore’s boutique hotel group currently with the following hotels:

- Maxwell Reserve, Autograph Collection Hotel (Marriott);

- Duxton Reserve, Autograph Collection Hotel (Marriott);

- The Vagabond Club, a Tribute Portfolio Hotel (Marriott);

- The Serangoon Club, a Tribute Portfolio Hotel (Marriott).

Garcha Group Benefits:

- As an associate of a Marriott hotel, you, your parents or parents-in-laws, children, spouse/domestic partner and siblings are eligible for discounts on F&B and room rates in 7,000+ hotels world-wide.

- As an associate of a Marriott hotel, you have access to the “Global Learning + Development” tool which creates for you personalized learning experiences designed to help you thrive in their Marriott career journey.

- 2 nights yearly staycation including all meals and beverage (incl. alcoholic) in any of the 4 Garcha Group hotels in Singapore.

- 20% off Food & Beverage at all Marriott & Garcha Group restaurants and bars.

We are looking for candidates who have an outstanding passion for creating memorable experiences to join our front office team. As a Guest Service Executive - Front Office, you will help to ensure that all our guests truly enjoy their stay at the hotels and depart with the intention to return.

You will need to have an excellent command of the English language, outstanding organizational skills and the experience and ability to work in a fast-paced environment, ensuring your shift runs smoothly and our guests experience seamless service.

Responsibilities include but are not limited to:

- Process guest check-ins and room assignments following the hotels' rate structures, discounts and sell/upsell strategies. Accommodate special requests when possible.

- Process check-in/check-out including luggage assistance and collect payments in compliance with cash handling, credit card processing and accounting policies and procedures.

- Answer inquiries about hotel services, in-house events, directions, attractions, etc. Assist guests with safety boxes, additional guest room keys, transportation, etc.

- Pre-register, block reservations and, as appropriate, take same day and future reservations. Cancel room reservations according to policies and procedures.

- Perform night audit during midnight shift and prepare necessary reports.

- Handle any Marriott-related enquiries.

- Ensure release of any Company, hotel, brand and guest information is consistent with privacy policies, practices and regulations.

- On time and at work when scheduled and in proper uniform.

- Attend department meetings as scheduled.

- Consistent professional and positive attitude and actions when communicating with guests and associates.

- Flexibility to work in other positions/departments as the need arises.

- Willing to work in SHN environment during COVID-19.

- Comply with policies and procedures. Practice safe work habits and comply with sanitary, safety, security and emergency procedures.

- Write shift reports including reports on any incidents of theft, accidents or injuries when assigned.

- Check with manager / supervisor before leaving work area for any reason.

- Perform special projects and other responsibilities as assigned. Participate in task forces and committees as requested.

- Any other duties / tasks as requested by management.

• Check Credit Compliance in accordance to Bank's Credit Policy and internal Policies
• Perform security and documentation compliance checks
• Check & authorise Loan Disbursements and Facilities Line implementation
• Review data entries done by maker via the various systems
• Check reports on all transactions carried out by staff

Requirements

• At least 2 years of operations experience in company credit & loan operations
• Possess relevant experience in credit control - credit compliance review per credit policy, security documentation and perfection
• Review legal guidelines, legal conveyancing, facility limit management and collateral processing
• Must be responsible, committed and diligent; Be a good team player with integrity
• Able to work under pressure especially when deadlines are tight or when there is increased volume
• Works fast and in a meticulous manner
• Strong in PC skills and Microsoft Office (Excel, Powerpoint, Word)
• Good project management, system management, interpersonal and communication skills

Project Engineer (Electrical & Electronic)

As a Project Engineer, your role will involve analysing project requirements, developing project plans, conducting feasibility studies, and coordinating project resources. You will also be responsible for monitoring project progress, identifying potential issues, and implementing corrective actions when necessary. Additionally, you will collaborate with external stakeholders, such as clients and contractors, to ensure effective communication and successful project outcomes.

To excel in this position, you must possess strong project management skills, technical expertise, and excellent problem-solving abilities. You should be able to work well under pressure and manage multiple projects simultaneously. Exceptional communication and interpersonal skills are also essential for effectively collaborating with various stakeholders.

Responsibilities

• Develop and implement project plans based on project scope and objectives
• Conduct feasibility studies and perform risk assessments to ensure project viability
• Coordinate and allocate project resources, including personnel, materials, and equipment
• Monitor project progress and ensure adherence to timelines, budget, and quality standards
• Collaborate with cross-functional teams to identify and resolve project issues
• Conduct regular project meetings to provide updates, discuss challenges, and make decisions
• Prepare and present project reports, including status updates and performance metrics
• Maintain effective communication with clients, contractors, and other external stakeholders

Requirement

• Candidate must possess a Bachelor's Degree in Engineering (Electronic & Electrical).
• Familiar and experience in ISO certifications and WSH.
• Excellent communication and interpersonal skills, both verbal and written in English.
• Good skills in using MS Office application, AUTOCAD and SolidWorks.
• At least 2 years of working experience in the related field is required for this position.
• Specializing in Engineering - Civil/Construction/Structural or Mechanical equivalent.
• Experience in handling both consultants and clients will be added advantage
• Strong working knowledge of relevant codes of practice, building regulations, and authority submission and approval procedures.
• Proficiency in engineering design software and analysis tools.
• Excellent communication, collaboration, and interpersonal skills.
• Ability to manage multiple tasks effectively and prioritise deadlines.

Responsibilities:

• Assist in scheduling of future appointments
• Registration of patients
• Assisting the doctors and nurses in basic medical care if needed
• Data entry of patient’s particulars into the hospital system
• Handling phone calls and enquires and providing information
• Other ad hoc duties as assigned

Requirements:

• Min Nitec and above
• No need experience , Training Provided
• Able to commit 2 rotating shift , 5 days including weekend ( Paid Shift Allowance )

All qualified applicants, please click “ APPLY NOW”

Kimmy Low Yi Ting (Kim) | CEI Registration Number: R23112122

Recruit Express Pte Ltd Company Reg. No. 199601303W | EA LICENCE Number: 99C4599

Our Organisation

Delaware Consulting Asia Pacific Pte Ltd (“delaware” in short) is an IT consulting company in Singapore with global connect. We deliver advanced ICT solutions and services, guiding our customers through their business and digital transformation. We partner with SAP, OpenText, Microsoft and SalesForce, as well as a group of technology partners to support our customers with truly omni-channel customer experience.

Our Team

We are a dynamic and stimulating team of highly motivated professionals, committed to fostering personal development in your area of expertise.

We offer a continuous process for learning, development, and growth, along with a challenging and dynamic role.

We understand that there is more to life than work. That's why we organize team events and impromptu drinks—nothing boosts team spirit better, right?

We are a flat organization with short lines of communication.

Your Role

a. Prepare and deliver demonstrations and presentations to support sales efforts and showcase the capabilities of SAP Ariba solutions.

b. Assist customers throughout the entire lifecycle of an SAP Ariba implementation, providing business process consulting and supporting blueprinting activities.

c. Resolve complex requirements by configuring and customizing SAP Ariba solutions.

d. Lead efforts to design, build, and configure SAP Ariba applications, acting as the primary point of contact.

e. Conduct client workshops to gather requirements, understand business processes, and provide expert guidance on SAP Ariba solutions.

f. Analyse and consult with clients to identify business requirements and define the scope of the solution.

g. Plan and manage project tasks and resources to ensure deliverables are on time, within budget, and meet quality standards.

h. Provide day-to-day post-implementation support for users, troubleshooting any issues that arise and ensuring system stability.

i. Collaborate with cross-functional teams, including developers, project managers, and business stakeholders, to ensure successful project delivery.

About You

Knowledge, Skills and Qualifications

a. In-depth knowledge of SAP Ariba modules, including Sourcing, Contracts, Procurement, and Supplier Management.

b. Strong understanding of procurement processes, industry best practices, and regulatory compliance.

c. Proficiency in SAP Ariba configuration, customization, and integration with other SAP modules.

d. Excellent analytical and problem-solving skills, with the ability to troubleshoot complex issues.

e. Strong communication and interpersonal skills, with the ability to effectively collaborate with clients and cross-functional teams.

f. Ability to work independently and manage multiple priorities in a fast-paced environment.

g. Bachelor’s Degree in Computer Science, Information Systems, or a related field, preferably with a SAP Ariba certification.

Experience

a. Experience with SAP Ariba implementation methodologies, tools, and templates, user training delivery, user acceptance test, to ensure smooth transition and user adaption.

b. More than 4 years of proven experience as an SAP Ariba Consultant or in a similar role will be advantageous.

Responsibilities include:
-Assist in daily operations
-Ensure that the cafe and coffee house is properly maintained and clean
-Oversee food preperations, presentation and storage to ensure food health and safety compliency.
-Regular checks with customers to gather feedbacks
-resolving of conflicts in a professional way

Qualities we seek are:

· Positive attitude and commitment to excellence

· Respective skills in functions to be performed

· Excellent interpersonal and communications skills

· Team work

· Willing to learn and able to work under pressure

· Experience in F&B Operations

· Preferably 3 years of previous experience in serving.

· Must be able to work night shift and split shift

· Must be able to work extra hours if needed

· Must be able to work night shift and split shift

· Must be able to work extra hours or weekend if needed

Job description:

• Supporting the recruitment administrative duties such as creating and updating job postings on job boards, career page and other media, screening candidates and interview coordination.
• Provide administrative support such as data-entry, documentation, printing and filing
• Training and course arrangement

- High incentives per successful placement (subject to terms and conditions)

• Responsible for day-to-day operations, training and management of teams to achieve targeted Service Levels
• Conducts regular transaction monitoring and liaise with the Quality team to review calls for the purposes of quality assurance, coaching and training
• Ensure that follow-up actions are in place to address any gaps in staff competency and weaknesses
• In charge of delegating workflow to Team Leaders and ensure operational needs are forecasted and addressed adequately
• Generate daily, weekly and monthly Operational Health reports to Head of Operations
• To do planning, forecasting, implementing and monitoring of assigned campaigns
• Ensures all standards and procedures are followed and maintained
• Liaise with clients whenever necessary to align campaign-related issues
• Collate and send monthly campaign performance reports to clients and Agape management
• Collate and present relevant weekly operational health data to Head of Operations and provide suggestions to address operational gaps as well as forecasted load.
• Responsible for approving annual leaves of respective CSOs and Team Leaders
• Prepare and conduct daily huddles to cascade timely information to all CSOs
• Attend ad-hoc Train the Trainer sessions whenever new campaigns are onboarded and must be able to transfer relevant information to CSOs via product training sessions
• Other ad hoc duties as assigned.

Requirements

• Min. Diploma holder with at least 3 years of relevant experience.
• At least 3 years of proven experience in people management, customer relationship management and project management.
• Ability to effectively communicate and engage with senior leadership, peers, staff, customers and other stakeholders.
• Good knowledge of Contact Centre Management tools and technology.

Position: Project Engineer (Civil and Structural)

Responsibilities:

· To assist the Project Manager on project site work by focusing mainly on the aspects of construction, safety quality management, and project coordination of projects and maintenance works and to ensure smooth work progression and completion within target time and budget.

· Prepare method statements, design plans, and specifications.

· Liaise with the stakeholders (e.g. clients, authorities, consultants) on permits, drawings, and design matters.

· Develop projected milestone and operational plans for different phases of the project which includes scheduling, monitoring and reviewing of the work of others.

· Determine project requirements and estimate resources such as manpower, materials and equipment.

· Ensure that site works are executed accordingly based on approved detailed drawings, interpreted plans, and requirements of relevant authorities.

· Ensure project meets dateline/schedule, safety & quality standards of client’s requirements. Support contract administration and construction inspection by reviewing final plans, specifications, special conditions, and agreements.

· Other job duties as assigned.

Requirements:

• Candidate must possess a Bachelor's Degree in Engineering (Civil and Structural).
• Familiar and experience in ISO certifications and WSH.
• Excellent communication and interpersonal skills, both verbal and written in English.
• Good skills in using MS Office application, AUTOCAD and SolidWorks.
• At least 2 years of working experience in the related field is required for this position.
• Specializing in Engineering - Civil/Construction/Structural or Mechanical equivalent.
• Experience in handling both consultants and clients will be added advantage
• Strong working knowledge of relevant codes of practice, building regulations, and authority submission and approval procedures.
• Proficiency in engineering design software and analysis tools.
• Excellent communication, collaboration, and interpersonal skills.
• Ability to manage multiple tasks effectively and prioritise deadlines.

We are now looking for a reservationist to join our enthusiastic and passionate opening team at Brasserie Astoria.

In 2021, the Frantzén Group opened Brasserie Astoria in the former Astoria cinema in Stockholm, a place with a history of international glory as the it spot for urban Stockholmers to socialize back in the 20s and 30s.

The Astoria of today wants to recreate the international and sophisticated experience with a strong focus on warm, knowledgeable service. Now it’s time to take Brasserie Astoria to Singapore and the iconic Victoria Theater & Concert Hall, with its roots from the 1800s.

Reservationist Responsibilities:

You will be responsible for the day-to-day tasks of:
• Handling emails, phone calls from guests, as well as our reservation system
• Managing guests requests, dietary requirements, and the availability of our reservations
• Liaising with the head chef to prepare menus and contacting guests for dietary requirements, also working closely with the chefs and beverage person in charge to ensure that menus are updated and accurate
• Working closely with the Front of House team to update on table arrangements and reservations
• Ensuring that restaurant and office supplies are replenished and prepared such as stationeries, menu papers etc.
• Handling ad hoc duties as per assigned by superior
• Preparing of documents needed for meetings and briefings

We're looking for someone who is self-driven and organized, and has good interpersonal and communication skills

At Brasserie Astoria, we are committed to working with talented professionals and providing ample opportunities to grow and evolve in the fine dining industry.

Employee Benefits Include:

• Competitive Salary
• Opportunities to attend relevant industry courses (e.g. WSET)
• Staff Meals
• Birthday Leave
• Staff Discounts at Restaurants under the Unlisted Collection Group

If you are an enthusiastic, motivated individual with a commitment to excellence, we invite you to join our Front of House team and help us create extraordinary dining experiences at Brasserie Astoria.

An exciting opportunity has arrived at The Garcha Group, Singapore’s boutique hotel group currently with the following hotels:

- Maxwell Reserve, Autograph Collection Hotel (Marriott);

- Duxton Reserve, Autograph Collection Hotel (Marriott);

- The Vagabond Club, a Tribute Portfolio Hotel (Marriott);

- The Serangoon Club, a Tribute Portfolio Hotel (Marriott).

Garcha Group Benefits:

- As an associate of a Marriott hotel, you, your parents or parents-in-laws, children, spouse/domestic partner and siblings are eligible for discounts on F&B and room rates in 7,000+ hotels world-wide.

- As an associate of a Marriott hotel, you have access to the “Global Learning + Development” tool which creates for you personalized learning experiences designed to help you thrive in their Marriott career journey. (see

- 2 nights yearly staycation including all meals and beverage (incl. alcoholic) in any of the 4 Garcha Group hotels in Singapore.An exciting opportunity has arrived at The Garcha Group, Singapore’s luxury boutique hotel group with four hotels in Singapore, all of which are franchised under Marriott International—the world’s largest and most prestigious hotel company.

Marriott Hotels:

· Duxton Reserve Singapore, Autograph Collection

· Maxwell Reserve Singapore, Autograph Collection

· The Vagabond Club, a Tribute Portfolio Hotel

· The Serangoon Club, a Tribute Portfolio Hotel

Restaurants & Bars:

· Yellow Pot, Anouska's (Duxton Reserve)

· Shikar, Cultivate Cafe, Isabel Bar, Officers’ Mess Polo Bar (Maxwell Reserve)

· The Whiskey Library & Jazz Club, Sharab aur Kebab (The Vagabond Club)

· GupShup (The Serangoon House)

Garcha Group Benefits:

· As an associate of a Marriott hotel, you, your parents or parents-in-law, children, spouse/domestic partner, and siblings are eligible for discounts on F&B and room rates in 8,700+ hotels worldwide

· As an associate of a Marriott hotel, you have access to the “Global Learning + Development” tool which creates for you personalised learning experiences designed to help you thrive in your Marriott career journey

· Comprehensive health insurance plan with Raffles Insurance with the option to upgrade at subsidised corporate rates

· 2-night yearly staycation including all meals and beverage (incl. alcoholic) in any of the four Garcha Group hotels in Singapore

· 20% off food & beverage at Garcha Group restaurants and bars and all Marriott hotels

- 20% off Food/Alcohol Bill at all Garcha Group restaurants and bars

POSITION SUMMARY:

- Process all reservation requests, changes, and cancellations received by phone, fax, or mail.

- Ensure that all correspondence are replied within 24 hours.

- Identify guest reservation needs and determine appropriate room type. Verify availability of room type and rate.

- Explain guarantee, special rate, and cancellation policies to callers.

- Accommodate and document special requests.

- Answer questions about property facilities/services and room accommodations.

- Follow sales techniques to maximize revenue. Input and access data in reservation system.

- Indicate special room reservation types (e.g., complimentary rooms, employee discounts, travel agent inspection rates, and wholesale reservations) by inputting the correct code and rate into the reservation system.

- Follow proper escalation procedures when addressing guest concerns.

Key Requirements

• At least 1 year experience in a similar role
• Fluent in English (Written and Spoken)
• Excellent telephone & email etiquette

System & Application

• Define / improve IT Systems and Applications strategy and architecture for each project assigned.
• Research and evaluate emerging technologies, application and software.
• Assess vendors and develop test strategies for new application and software.
• Troubleshoot software issues related to internal IT.
• Maintain essential IT systems and applications.
• Lead IT projects, including the design and deployment of new IT systems and services.
• Oversee and determine timeframes for major IT projects including system updates, upgrades, migrations and outages.

Policy and Process Management

• Initiate, coordinate, and enforce systems, policies and procedural requirements.

3rd Party Systems

• Point of contact and support any software and application issues.
• Monitor the project progression and provide timely update to reporting.

Others

• Any other ad-hoc duties as required by the company from time to time.

Requirements

• Degree in Information Technology or equivalent
• 5-7 years of experience (2 years of experience in project management with 5 years of experience in system design, development, or maintenance.)
• SharePoint, SDLC, SQL, SQL Database, Power Automate and RPA, Internet programming.
• Certification in ITIL or PMP
• Meticulous and detailed.
• Self-motivated.
• Good communication and interpersonal skills.
• Very strong project management & analytical skills.
• Good organizational skills with the flexibility to adapt to changes.
• Ability to work under stress and multi-task.
• Willing to work shift hours or late hours if any project required

An exciting opportunity has arrived at The Garcha Group, Singapore’s boutique hotel group currently with the following hotels:

- Maxwell Reserve, Autograph Collection Hotel (Marriott);

- Duxton Reserve, Autograph Collection Hotel (Marriott);

- The Vagabond Club, a Tribute Portfolio Hotel (Marriott);

- The Serangoon Club, a Tribute Portfolio Hotel (Marriott).

Garcha Group Benefits:

- As an associate of a Marriott hotel, you, your parents or parents-in-laws, children, spouse/domestic partner and siblings are eligible for discounts on F&B and room rates in 7,000+ hotels world-wide.

- As an associate of a Marriott hotel, you have access to the “Global Learning + Development” tool which creates for you personalized learning experiences designed to help you thrive in their Marriott career journey.

- 2 nights yearly staycation including all meals and beverage (incl. alcoholic) in any of the 4 Garcha Group hotels in Singapore.

- 20% off Food & Beverage at all Marriott & Garcha Group restaurants and bars.

Responsibilities include but are not limited to:

- Maintains effective internal communication on learning needs and program to respective stakeholders.

- Effective administrative skills in tracking, record keeping, filing all training records.

- Support hotel audits with essential training records and follow company policy as well as local authority guideline in training related area.

- Ability to create a learning environment and assisting all other HR related activities and programs.

- Effective and coordination with external stakeholders

-Work with stakeholders and handle organisation’s learning and development needs

- Develop organisation’s overall learning plan and conduct learning needs analysis

- In charge of annual training budget

- Source and handle external partners regarding learning and development matters

- Develop and update employee orientation materials

- Conduct employee orientation

- Monitor employee training calendar and coordinate internal and external training programs

- Gather post training feedback and monitor effectiveness of training programs

- Perform additional tasks as needed.

BUSINESS DEVELOPMENT MANAGER Job description

We are looking for an ambitious and energetic Business Development Manager to help us expand our clientele. You will be the front of the company and will have the dedication to create and apply an effective sales strategy.

The goal is to drive sustainable financial growth through boosting sales and forging strong relationships with clients.

Duties and Responsibilities

• Develop a growth strategy focused both on financial gain and customer satisfaction

• Conduct research to identify new markets and customer needs

• Arrange business meetings with prospective clients

• Promote the company’s products/services addressing or predicting clients’ objectives

• Prepare sales contracts ensuring adherence to law-established rules and guidelines

• Keep records of sales, revenue, invoices etc.

• Provide trustworthy feedback and after-sales support

• Build long-term relationships with new and existing customers

• Develop entry level staff into valuable salespeople

Requirements and Qualifications

• Experience in customer support is a plus

• Market knowledge

• Good negotiation skills

• Time management and planning skills

• Ability to work well under pressure.

• Knowledge of the latest technology and trends within the industry.

• Good interpersonal skills.

• Strong communication and presentation skills.

• Detail-oriented with strong organizational skills.

• Ability to conduct thorough research.

• Ability to work independently and as part of a team.

• Strong problem-solving skills.

• Willingness to stay updated on industry trends.

• Experience in training and mentoring staff.

• Degree or Diploma or minimum three years relevant work experience

• Able to work early mornings, nights, and weekends

Responsibilities include:
-Assist in daily operations
-Ensure that the cafe and coffee house is properly maintained and clean
-Oversee food preperations, presentation and storage to ensure food health and safety compliency.
-Regular checks with customers to gather feedbacks
-resolving of conflicts in a professional way

Qualities we seek are:

· Positive attitude and commitment to excellence

· Respective skills in functions to be performed

· Excellent interpersonal and communications skills

· Team work

· Willing to learn and able to work under pressure

· Experience in F&B Operations

· Preferably 3 years of previous experience in serving.

· Must be able to work night shift and split shift

· Must be able to work extra hours if needed

· Must be able to work night shift and split shift

· Must be able to work extra hours or weekend if needed