20dB Digisound is a regional professional hearing care center managed by audiologists. Currently, we operate five stores in Singapore and are expanding.

We are looking for a talented and motivated individual to join our team.

As a key member of our team, you will be responsible for delivering high-quality hearing care to our clients. Your duties will include conducting hearing assessments for both adults and children, prescribing and fitting hearing aids, providing rehabilitation services, and performing other related tasks. Additionally, you will play a role in developing the clinic’s business through community engagement activities to support growth in your area.

We offer a competitive base salary with incentives. You will be required to support our outlets island-wide.

Job Requirements:

· Bachelor's Degree/ Master Degree in Audiology is required.

· Excellent audiological skills and knowledge

· Good interpersonal skills with a patience and caring nature.

· Candidate with retail experience is preferred

Job Description

• Industry/ Organization Type: IT/ Consultancy Firm
• Position Title: Application Developer (.NET)
• Working Location: Upper Thomson
• Working Hours: Monday to Friday, 9 am – 6 pm
• Salary Package: Up to $7,000 + Bonus
• Duration: 2 years contract (Renewable/ Convertible to Perm)

Key Responsibilities

• Understand and analyze project requirement specifications and expectations.
• Collaborate closely with users to gather and document requirements.
• Design and code web and mobile applications according to strict deadlines and within budget while ensuring customer satisfaction.
• Manage and complete tasks to meet client requirements.
• Investigate and resolve application issues reported by users.
• Promptly respond to user feedback and requests.
• Develop high-quality web and mobile applications using Scrum techniques and Agile project methodology.
• Perform thorough and rigorous testing of applications.
• Maintain and improve existing applications.
• Create comprehensive test scripts and technical documentation.
• Provide technical support, troubleshoot issues, and fix bugs.
• Regularly report progress to the Project Manager/Scrum Master.

APPLY NOW!!!

• Minimum Diploma in Computer Science or a related field.
• At least 2 years of experience as an Application Developer in designing and developing web and mobile applications.
• Proficiency in programming languages such as C#, VB.Net, Angular, Python, and React Native.
• Familiarity with databases including MS SQL, MySQL, MongoDB, and PostgreSQL.
• Knowledge of Machine Learning is advantageous.
• Interest in No-code development.
• Experience with Agile project methodology (Scrum).
• Certification as an application developer is a plus.

Please apply through ANY of the following methods:

• Submit your application by clicking the APPLY button;
• Email your resume to Job(at)anradus.com.sg. Please indicate #68916 on the email subject.

Anradus Application Policy: We value each application and ensure every resume is reviewed. Our process is efficient, typically concluding within 3 working days. If you do not receive communication from us within this timeframe, it's likely that your application has not been shortlisted by our client. In such cases, we recommend continuing your job search to maximize your opportunities.

Anradus Pte Ltd | EA License No. 20C0161 | Adelin Chong | EA Reg No.: R1875641

Your new company

Client is a health service provider with its presence worldwide. They are currently looking out for a 6-months contract Accounting Analyst within the Accounting team based in Singapore.

Location: Central

Salary: up to $5,500 per month

Your new role

The principal responsibility of this role will be managing finance operational activities, monthly reconciliation of financial ledgers, and supporting month-end GL close.

• Perform full scope of processing for Accounts Payable and staff reimbursements

• Perform update and management of invoice tracker

• Review expense transactions to ensure correct mapping of the GL accounting string and ensure these are recorded accurately and in a timely manner.

• Prepare monthly journals entries and ensure these are appropriately approved and posted on a timely basis.

• Perform monthly reconciliation of GL accounts as assigned

• Investigate reconciling items and help improve the reconciliations status.

• Work closely with other team members to support insurance-related finance operational activities relating to premium and commissions

• Preparation of monthly and quarterly financial reports

• Support the Accounting Supervisor and wider finance team in various ad hoc projects.

• Assist in other general day-to-day finance operations and control activities as required

What you'll need to succeed

• Able to work independently as well as within a team in a fast-paced environment

• Proactive with good time management and problem-solving skills

• Meticulous with a high degree of accuracy

What you'll get in return
This is an exciting opportunity to join an MNC. You will be part of a dynamic team and you will be remunerated at market competitive rates.

What you need to do now
If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call Ernie at Hays on +65 6424 0157 or email [email protected] for a confidential discussion.

Referrals are welcome.

Registration ID No. R1329386 | EA License number: 07C3924 | Company Registration No. 200609504D

Purpose:

The primary purpose of this role is to underwrite construction and operational risks for REAF occupancies, with a strong focus on new business generation. The successful candidate will have a strong market presence, representing the REAF Industry Practice in broker and client meetings. They will also work closely with other internal stakeholders across all lines of business plus extending to colleagues in claims, risk engineering and global services to provide excellent service to our brokers and clients. They will also work closely with our other underwriting teams to provide multi-line solutions.

Key responsibilities:

• Underwriting – Underwrite new business and renewal accounts according to defined underwriting guidelines and strategies, working closely with risk engineers where appropriate in line with guidance.
• Industry Knowledge – Keep appraised of developments in the industry, including projected investment across different REAF technologies, industry specific challenges and loss activity.
• Financial - Contribute towards achieving the REAF Industry Practice financial plan. Support the REAF Industry Practice leader in preparing financial plans, reforecasts and predictions.
• Training & Mentoring – provide training, mentoring, and act as a role model for more junior underwriters within the team. Take underwriting referrals.
• Compliance and Procedures - Meet company standards in respect of policy documentation, contract certainty, peer review, audit, compliance, legal and regulatory requirements.
• Leadership - Support REAF Industry Practice in establishing and promoting best practice within the team.
• Chubb Representative - Represent and promote Chubb to brokers and clients. Represent the REAF Industry Practice team internally at production, renewal and other internal Chubb meetings.
• Business Development - Proactively maintain relationships with key brokers and clients to ensure profitable and sustainable growth, in conjunction with distribution and other key stakeholders. Develop and grow pipeline of opportunities. Contribute towards strategic growth plans with key brokers.
• Cross-sell - Pro-actively maximise cross-selling opportunities through collaboration with Chubb colleagues across lines of business. Have a good understanding of Chubb’s risk appetite across core lines of business and a high-level understanding across non-core lines.

Skills & Experience required:

• Good working knowledge of the REAF insurance market, including competitor and broker analysis.
• An experienced professional whose expertise is recognised in the market.
• Results driven with ability to make decisions and work on your own initiative.
• Highly motivated and with a solutions mindset and a keen interest in the subject matter including macro and micro factors that impact the industry.
• Desire to continue to develop technical and broader business skills.
• Ability to execute and influence at all levels both internally and externally.
• Significant experience of underwriting traditional energy/power and/or renewable energy/alternative fuel construction and operational property risks. Casualty underwriting knowledge being a strong advantage.
• Strong presentation and development skills.

Outdoor Sales Executive (Paper industry)

5 days, 8.30am- 5.30pm

Salary: Basic $2200- $4500 + transport allowance + Commission

Address: Tagore Lane (Lentor)

Company products:

Paper supplier for POS Thermal paper, Nets Rolls, A4 and A3 Papers.

Key Responsibilities:

Client Development:

• Identify and target potential clients through field visits, cold calling, and networking.
• Your sharp business insight will help us continuously grow our customer base.
• Provide attractive and persuasive product and service solutions tailored to each client's needs.

Relationship Management:

• Build long-term relationships with clients, delivering excellent service and support to enhance customer loyalty and encourage repeat business

Sales Targets:

• Continuously close deals and acquire new clients, meeting and exceeding monthly sales goals.
• Your competitive spirit and determination will keep you ahead of the game.

Market Research:

• Stay updated on industry trends, competitor activities, and market demands to refine your sales strategies.

Reporting:

• Maintain accurate records of all sales activities, client interactions, and forecasts.
• Provide regular updates to management on your progress and potential opportunities.

Team Collaboration:

• Work closely with the marketing and product support teams to ensure alignment with company goals and strategies.

After-Sales Support:

• Ensure customer satisfaction through excellent after-sales service, addressing any issues or concerns promptly and professionally.

Requirements:

• B2B outdoor sales experience in any industry is welcome to apply, with paper related industry is highly preferred

The Supreme HR Advisory Pte Ltd || 14C7279

R22111009 Cheng Kai Ling

Business Development Executive (Branding Agency)

• Working Days: Mon -Fri, 9am - 6pm
• Location: Chinatown
• Salary: $3,500 - $4,500

Your responsibilities will include (a) Effectively and efficiently managing the Client Services team and (b) Overseeing and driving initiatives aimed at improving strategies to better serve the evolving needs of our customers.

Responsibilities:

• Drive new business development using seasoned sales techniques, catering to both new and existing clients.
• Guidance to the agency team to secure wins in pitches, leveraging strong client knowledge and insights.
• Champion strategies and ideas for integrated campaignes spanning brand, advertising, content, social digital.
• Actively develop and manage company sales targets.
• Inspire and influence clients, creative teams, and project members.
• Oversee project management for team members, ensuring effective coordination.
• Stay up-to-date with the latest trends, best practises, and competitive movements in the industry.
• Drive marketing planning and implementation for the company.
• Co-steer the agency's business and cultural directions in collaboration with senior management.

Requirements:

• Degree in Business, Marketing, Communications, or of related discipline
• At least 2 - 5 years of marketing experience within agency
• Experienced in agency operations and workflow
• Experienced in leading and guiding a team
• Global branding experience is preferred

☎️ Whatsapp +6588278652 (Hym)

Goh Hym Yien Reg No: R24121939

The Supreme Hr Advisory Pte Ltd EA No: 14C7279

• Handle full set of accounts, prepare management accounts and audit schedules.
• Review subsidiary accounts and analyse variance.
• Liaise with external auditor on audit matters and audit schedules.
• Experience in using internet banking for payment.
• Knowledge of payroll processing with Times Payroll.

Requirements:

• Degree in Accountancy or equivalent
• Min. at least 5 years in handling full set of accounts independently
• Accounting knowledge with hands on experience
• Familiar with Microsoft 365 Dynamic Business.
• Proficient in Ms Excel
• Ad hoc duties as assigned

5 days work week

Food Manufacturing Co.

Woodland Area

Interested candidates, please forward a detailed resume email to [email protected]

Tempserv Pte Ltd

License No: 06C3745

Attention: Audris Teo / EA Personnel No: R1102063

Description:

• Provide customer service to walk in customers
• Manage and replenish stocks
• Cashier duties
• Assist shifting of store displays and visual merchandising display
• Keep the store clean & tidy and housekeeping duties

Requirements:

• Minimum 'N', 'O' Levels or ITE qualification
• No working experience required
• Willing to work on 3 rotating shift
• Able to work 5.5 days a week, weekends and Public Holidays
• Outgoing, well groomed and customer service oriented

*Applicants with relevant experience will be considered for Senior Sales position *

Interested, please Whatspp to 81819562 for more information.

Job Description

• Industry/ Organization Type: Manufacturing
• Position Title: Fabrication Worker
• Working Location: Eunos Industrial Estate
• Working Hours: 6 days (Monday to Saturday 8 am – 6 pm)
• Salary Package: $1,600 onwards (Junior) + Incentives + Variable Bonus
• Duration: Permanent

Key Responsibilities

• Follow company regulations and work diligently.
• Assist with loading and unloading materials.
• Install and assemble aluminum or wooden doors.

APPLY NOW!!!

• Experience in aluminum or wooden door installation (preferred but not required)
• No experience is welcome; training provided
• Good attitude and communication skills
• Willingness to work overtime

Kindly apply through ANY of the following methods:

• Submit your application by clicking the APPLY button;
• Email your resume to [email protected]. Please indicate #68921 on the email subject.

Anradus Application Policy: We value each application and ensure every resume is reviewed. Our process is efficient, typically concluding within 3 working days. If you do not receive communication from us within this timeframe, it's likely that your application has not been shortlisted by our client. In such cases, we recommend continuing your job search to maximize your opportunities.

Anradus Pte Ltd | EA License No. 20C0161 | Rachael Lee | EA Reg No.: R2093131

Job Requirements:

• Min ITE & above
• Preferred to have class 3 driving license

Job Responsibilities:

• Serves customers by identifying their needs and engineering adaptions of products and services
• Provides quotation and technical support to customers
• Contributes to team effort by accomplishing related results as needed

► Ship Brokerage Industry

► Work Location: Telok Ayer / Maxwell

► Working hours: 9am to 6.30pm, Monday to Fridays

Our Client is a well-established entity in brokerage industry, and is one of the largest full-service ship and yacht broking firms globally, with a rich history of over 150 years in maritime services. With expertise in all major shipping segments—Tanker, Dry Bulk, Chemical, LNG, LPG, Offshore, Liner, and Yachting.

Job Responsibilities:

Ship Broker

• Establish a framework and processes for managing chartering operations.
• Lead negotiations related to ship chartering, collaborating closely with traders and addressing their inquiries, while fostering direct cooperation.
• Negotiate charter party terms and conditions on behalf of Owners or Charterers.
• Deliver timely and accurate shipping information and voyage calculations to the trading teams to ensure smooth trading operations.
• Strong communication skills are essential for effective interaction with ship owners, cargo owners, ship brokers, and other stakeholders.
• Ability to perform effectively under pressure.
• Proactive, self-motivated, and able to work well in a team environment.

Job Requirement:

• Independent, energetic, motivated individual
• Excellent client management/relationship building skills
• Excellent communication and outspoken
• Strong in negotiation skills
• Computer literacy (Proficient in MS Excel, PowerPoint, Word)

HOW TO APPLY:

Interested applicants, please click on “Apply Now” or email to submit your resume.

We regret to inform that only shortlisted candidates will be notified.

Stafflink Services Pte Ltd

EA Licence No.: 04C4294

EA Personnel: Chew Hong Huang

EA Personnel Reg. No.: R24124128

Job Responsibilities

· Perform cutting functions such as trimming, deboning, portioning and processing according to the specifications

· Ensure the stock are sufficient to meet the demands/orders

· Ensure the meat handling and storage procedures are in compliance to the food safety standards

· Maintain general cleanliness for the kitchen area and kitchen equipment

Job Requirements

· Minimum 2 years of relevant experience

· Team player but also able to work independently

· Able to multi task and thrive in a fast paced environment

· Able to work on weekends and public holiday

Preschool / Infant Educator

This is a position for individuals who have passion in teaching, love working with young children and believing in developing children to achieve competencies for future success.

Job Description

• Refine classroom management strategies, and strategies to observe and document children’s learning
• Engage children meaningfully through the customisation of curriculum and use of appropriate pedagogy
• Implement differentiated teaching and learning strategies to meet the diverse needs of children
• Inculcate the core values of Early Childhood Education through classroom activities and programmes
• Design quality learning environments
• Enhance trusting, respectful relationships with children through classroom curriculum and programmes
• Guide colleagues to engage in continuous learning and reflective practice
• Contribute to fostering a culture of continuous learning
• Contribute in fostering a culture of collaboration
• Uphold the Centre’s Vision, Mission and Values

Requirements

• Possess relevant Early Childhood Education Certification
• Able to plan and conduct lessons
• Effective communication and Teamwork
• Open-mindedness
• Candidate must possess at least a Diploma, Advanced/Higher/Graduate Diploma, Bachelor's Degree, Post Graduate Diploma, Professional Degree, Master's Degree, Education/Teaching/Training or equivalent.
• Full-Time and Part-time position(s) available.

Benefits:

• Basic Salary up to $3,500 with yearly increment based on performance.
• Commission is uncap
• Medical & dental benefits
• Working shift pattern: 6/5/6/5 pattern (44 hours per week)

Job Description:

This is a full time role for a Sales Manager located in Jurong / Bedok. Our client offers the best hair loss treatment & solution for men & women. We are the leading hair centre in Singapore specialising in TCM-based solutions. You will be responsible to achieve both the outlet’s and your personal sales targets. You will be responsible for evaluating progress towards these targets and implementing necessary solutions. Additionally, you will manage daily outlet operations, which includes handling customer complaints, motivating staff, providing guidance and coaching, and managing paperwork. You will also oversee outlet personnel duties and human resources responsibilities, such as managing annual leaves and shift schedules.

Qualifications:

• Min 3 years experience in Beauty industry

Job Description:

Be part of an exciting team working on cutting-edge advanced packaging process technologies. Participate in process development and integration solution to enable advanced packaging process technologies in the world of mobile, IoT, consumer and high-performance computing area. Partner and work with various teams from inside and outside of IME to help develop leading-edge packaging solutions for our customers, taking the solutions from concept to mass production. Responsibilities will include assisting in operations support in clean room to make sure projects are completed successfully and delivered on time.

This position is based in Singapore.

Responsibilities:

• Operate semiconductor equipment to perform processes, measurement, and inspection of wafers. (Include equipment setup, loading and unloading of wafers)
• Monitor basic equipment/process errors and perform recovery.
• Work with internal and external parties to align for tool time, execute process sequence and collect data to feedback to integration owner.
• Logistically transport wafer lots between equipment within cleanroom and between worksites.
• Identify and address potential areas for improvements such as cycle time, utilization, and cost.
• Perform chemical change/ top-up for equipment under supervision.
• Understand and follow all Environmental, Health and Safety (EHS) procedures and requirements.
• The candidate may be required to perform shift work (Mon-Fri).

Experience:

• NiTEC or Diploma in Electrical/Mechanical/Chemical Engineering
• Basic understanding on semiconductor process is preferred
• 1-3 years of experience in semiconductor processes (Litho, Etch, CVD, PVD, Plating, Metrology etc.) will be added advantages

[Job ID: 533220]

Responsibilities:

• Serve individual retail customers and advise them on various personal banking and financial products and services offered by the bank.
• Engage customers through branch banking touchpoints, tele-appointments, and outreach programs to identify opportunities.
• Provide holistic financial planning advice to customers based on sound financial knowledge.
• Identify and recommend suitable financial solutions to help customers achieve their financial goals.
• Ensure compliance with banking regulations and adhere to rules and guidelines when conducting business.
• Cultivate long-term relationships with existing clients and maintain strong customer engagement.
• Conduct regular follow-ups with existing and potential customers to assess their evolving financial needs.

Requirements:

• A Bachelor’s degree from a recognized university or a diploma from a local polytechnic.
• Interest in financial planning or wealth management
• Strong interpersonal and communication skills, with the ability to conduct yourself professionally.
• Willingness to work on a flexible schedule, including weekends.

We regret that only shortlisted candidates will be notified. However, rest assured that all applications will be updated to our resume bank for future opportunities.

Please kindly refer to the Privacy Policy of Good Job Creations for your reference: https://goodjobcreations.com.sg/en/privacy-policy/

EA Personnel Name: Sandy Ng Mei Qi

EA Personnel Registration Number: R24125475

EA License No.: 07C5771

• Source and procure a wide range of food products, including meat, poultry, seafood, and other food items.
• Negotiate with suppliers for competitive prices, favourable terms, and timely delivery.
• Evaluate supplier performance and maintain good supplier relationships.
• Stay informed about market trends and identify potential new suppliers.
• Coordinate with freight forwarders, shipping lines, and other logistics providers to arrange timely and cost-effective shipments.
• Prepare and process shipping documentation, including bills of lading, packing lists, commercial invoices, and certificates of origin.
• Track and monitor shipments to ensure on-time delivery and address any potential delays or issues.
• Ensure compliance with all relevant import/export regulations and customs requirements.
• Maintain accurate and organized records of all procurement and shipping activities.
• Manage and file all relevant documentation, including purchase orders, invoices, shipping documents, and customs declarations.
• Ensure compliance with all company policies and procedures related to procurement and shipping.

Requirements

• Minimum “N” / “O” / “A” level
• Preferably Bachelors’ Degree or Diploma in any related field
• Registered Singapore Customs Declarant will be advantageous
• Minimum 1 -3 years of experience in a role that involves procurement of parts and suppliers and communicating with vendors/suppliers
• Responsible and dedicated to meet tight deadline
• Effective and good team player and able to adapt to a fast paced environment

Benefits:

• Basic Salary up to $7,500 with yearly increment based on performance.
• Company’s medical insurance coverage
• Up to 18 days of AL for first year
• 5 days work week(Monday to Friday, 9am to 6pm)

Job Description:

This is a full time role for a Finance Manager located in Senoko Drive. Our client is creating a new and sustainable way of supplying fresh fruit and vegetables to Singapore and you'll be responsible for supports the Head of Finance in managing the organization's financial operations, including budgeting, forecasting, reporting, and compliance. Key responsibilities include financial planning and analysis to optimize costs and improve efficiency, overseeing accounting functions, and ensuring compliance with regulations. The role involves monitoring cash flow, preparing financial statements, and offering insights to guide business decisions. The Finance Manager collaborates with senior management on strategic planning, evaluates financial risks, and drives process improvements. Additionally, the role includes leading the finance team, ensuring tax compliance, maintaining internal controls, and managing relationships with auditors and financial stakeholders.

Qualifications:

• Bachelor’s degree in Finance, Accounting, or a related field (CPA preferred).
• 10 years of experience in finance or accounting roles, with 5 years in a leadership position.
• Strong understanding of financial principles, budgeting, forecasting, and financial analysis.
• Excellent analytical skills with the ability to interpret complex financial data and provide actionable insights.
• Proficiency in Microsoft Excel, financial modelling.
• Strong communication skills with the ability to present financial information clearly and effectively to various stakeholders.
• Experience in the food and beverage industry or a similar sector is a plus.

Benefits:

• Basic Salary up to $3,200 with yearly increment based on performance.
• 5 days work week (Monday to Friday, 8.30am to 5.30pm)
• $ 800 Transport allowance provided
• Our company emphasises on good career progression.

Job Description:

This is a full time role for a Sales Executive located in Yishun. Our clients are hospital equipment and supplies in Singapore. This role involves managing sales activities across healthcare institutions, clinics, and retail pharmacies, with a focus on maintaining and growing relationships with existing accounts while exploring new business opportunities in the designated area. The individual will be responsible for meeting sales targets, identifying potential clients, developing market segments, generating leads, and promoting the company’s products. Building strong rapport with stakeholders and monitoring competitors to gather relevant market information are also key aspects of the position.

Qualifications:

• Diploma or 'A' level
• Basic knowledge in medical products is an added advantage
• 2 years sales experience in medical industry selling medical equipment
• Class 3 license with own mode of transport preferred

Software Test Manager – 2 Years Contract - Singapore

We are seeking an experienced and dynamic Test Manager to lead and drive the quality assurance processes for innovative projects. In this role, you will define and implement robust testing strategies to ensure that the applications meet the highest standards of quality and performance.

Key Responsibilities

• Test Strategy & Planning:
  Develop and implement comprehensive test strategies for new and existing applications.
  Design test approaches, plans, cases, and scripts based on requirements and specifications.
• Execution & Oversight:
  Oversee manual and automated testing processes to ensure thorough coverage of application functionalities.
  Collaborate with business teams to coordinate and execute user acceptance testing (UAT).
• Defect Management:
  Work closely with development teams and business analysts to troubleshoot and resolve defects in a timely manner.
  Monitor testing progress, providing regular updates to stakeholders on test results, defects, risks, and issues.
• Continuous Improvement:
  Research and implement new tools and techniques to enhance testing methodologies.
  Ensure compliance with industry best practices for quality assurance and testing.
• Leadership & Collaboration:
  Lead and mentor the testing team, fostering a collaborative and high-performance environment.
  Facilitate effective communication between the testing team and other departments to promote a quality-first mindset.

An Ideal Candidate:

• Bachelor’s degree in computer science, Information Technology, or a related field.
• At least 4 years of experience in software testing, including 2 years in a managerial or leadership role.
• Strong understanding of software development life cycle (SDLC) and testing methodologies.
• Hands-on experience with test management tools (e.g., JIRA, TestRail) and automation tools (e.g., Tosca, Selenium).
• Proven ability to lead and mentor teams while fostering collaboration and innovation.

This is a 2 years contract to start, renewable and convertible to permanent.

The Estee Lauder Companies is recruiting a Commercial Sales & Education Manager for The Ordinary. This role will be based in Singapore and will work closely with the Senior Commercial Director of DECIEM APAC as well as the Commercial Director of the Singapore Affiliate for the achievement of The Ordinary retail sales and operational efficiencies across all doors and counters while increasing brand awareness through localized content creation and delivery. The successful incumbent will also be responsible for the recruitment, development and in-store coaching support to the retail consultants and counter managers to support Retail Sales, product knowledge, client recruitment and retention, and counter operational procedures on an ongoing basis.

What You Will Achieve:

1. Commercial Sales Management:

a) In-Store Coaching:

• Coach each door to ensure that the highest customer service standards are maintained at the point-of-sale
• Coach each Consultant team on service, selling behaviours, and connecting with clients
• Lead by example via counter coaching – work alongside each Consultant team to provide on-going Education (service and selling skills/product knowledge) and reinforcement of Key Performance Indicators (KPI’s)
• Review on a monthly basis each Counter/Store manager’s KPI’s – which may include Hourly Productivity, client growth YOY, MOB, and Booked Appointments (or variations by brand)
• Enhance performance and address concerns via in-store coaching
• Where required, drive the recruitment and performance development process, with the support of HR for all employees, in line with Company recruitment techniques and philosophies
• Provide support, advice and direction to Counter / Store Managers and Consultant teams in all matters pertaining to their roles and activities in-store
• Counter Manager development / Leadership Programs, inducting new managers & retail staff in-store with regards to sales and service skills
• Ensuring team members are aware of upcoming activities, marketing support and sales support
• Instructions and directions on action plan, supervision and staffing issues
• Receiving and communicating feedback from team with regards to promotional mechanics, store activities, competitors’ activities
• Assist in set up of promotional sites and new counters, conduct quarterly team assessments in conjunction with the Counter / Store Managers
• Recommend and implement course of action – training needs, succession planning etc.
• Supporting Counter / Store Manager during key trading and promotional activities
• Lead the orientation of Counter / Store Manager / New Consultants in-store
• Participate in the driving of digital learning (where available) for all Consultants and Beauty Advisors, to develop retail capabilities, register new and update existing ‘eLearning’ users, maximize participation and reinforce key learnings.
• Ensure Consultant / Beauty Advisors gain thorough understanding and knowledge of Brand principles, including the importance of Signature Services / Purpose and excellence in customer service and sales achievement Lead by example, whilst on counter, at all times
• Ensure all Consultants / Beauty Advisors attend education seminars as required and according to curriculum guidelines Liaise with Retail partners to negotiate attendance as required

b) Sales Management:

• Support Head of Commercial in planning and execution of marketing and visual merchandising activities
• Collaborate with Counter/Store Manager to develop weekly and monthly targets (both quantitative and qualitative) and action plans
• Drive Retail Sales, Service and Marketing activities in line with Brand Strategy implementation
• Develop and maintain Retailer Relationships in order to secure appropriate labour planning and operational efficiencies to achieve specific goals and strategies
• Manage and deliver demonstration costs to targets Where necessary ensure rosters meet business needs and productivity measures
• Prepare and update for review and discussion – achievement of sales targets, key business issues, opportunities, education plans, etc when required
• Maintain an ongoing awareness of the performance of the Brand in each door versus competition Plan and implement improvement and recommendations for a course of action
• Ensure that all counters / stores follow merchandising, grooming and hygiene standards as directed by the Brand
• Participate in all appropriate Management meetings and training seminars
• Review Module and Category Mix every 6 months based on POS sell through to maintain healthy counter inventory
• Verify Consultants’ paperwork relating to staff purchase / incentives claim approval of Annual / Unpaid Leave Forms
• Consult with ELC Human Resources on any potential people issues
• Ensure Counter Managers are maintaining adequate levels of stock on hand, and are utilizing store processes to address stock issues
• Provide assistance and coaching where necessary
• Ensure all return authorizations are completed in each Store by date required
• Ensure quarterly tester orders are placed by all accounts
• Input information to Payroll within specified timeframes

2. Education Management:

• Collaborate with the Head of Commercial and Head of Partnerships on the regional consumer education strategy to deliver a best-in-class experience for our people and our retailers
• Localize and execute the Global Consumer Education strategy within the region
• Assessment of internal and external learning engagement and needs, owning the plan to close relevant gaps within the market
• Collaborate with the Global Consumer Education team, understanding and delivering global objectives and KPIs while relaying feedback on market trends that impact global content generation/refinement
• Facilitate impactful education sessions among diverse audiences at cadence/frequency required, including delivery to large groups in a classroom-style setting
• Support all NPD launches through facilitation of Key Product Knowledge and educational content delivery across multiple channels in the market
• Lead and drive the promotion of a customer-focused culture within the retail teams by providing in-store, in-person support and motivation
• Work with the Area Managers on delivering education-based KPIs that serve the total business needs
• Monitor service and education standards in DECIEM staffed locations, identify development needs within our teams and partner with retail team to execute and measure success
• Train retail staff on in store promotions and how to execute selling methods effectively
• Support local Communications and Brand Marketing teams in key Brand Equity building projects/tasks on an as-needed basis
• Support pop-ups/events throughout the region
• Be the market and regional expert on education, training and facilitation. Maintain in-depth knowledge of market trends, demographics and consumer needs

What You Will Need:

• Minimum 4 years of experience managing commercial sales & education management retail at a managerial level
• Excellent interpersonal and communication skills
• Excellent coach and communicator
• A good listener, skilled at winning people over
• Team player, inspires and mentors a team, likes to lead by example, inspires enthusiasm
• Self-reliant with the ability to make solid business decisions independently
• Ability to relate with different stakeholders and enjoys the fast-paced retail environment
• Ability to manage multiple responsibilities
• Proactive in problem-solving and taking initiative to improve business
• Passionate desire to make sales targets
• Ability to motivate others to achieve specific goals and strategies
• Numeric ability essential - Computer literate in Excel and Word
• Experience in building impactful training programs that deliver results
• Must have exceptional leadership and coaching skills to develop people internally and externally
• Must be an excellent networker in order to grow relationships with Retail Partners
• Personal grooming must reflect/promote grooming and hygiene standards

What We Offer:

We provide market-competitive packages and trainings to our staff to ensure they are well-rewarded with room to excel in their career:

• Opportunities to learn and lead: we provide on-the-job trainings to ensure employees are equipped with the most up-to-date skillsets and knowledge.
• Career development: we work with you to advance your career through short-term assignments, relocations and new experiences.
• Work-life balance as a priority: we offer benefits and implement policies to help employees balance their personal and professional priorities, including flexible working hours and enhanced parental leave.

Who We Are:

We are the global leader in prestige beauty —delighting consumers with transformative products and experiences, inspiring them to express their individual beauty through our high-touch offerings. We are a brand-led business and the only company focused solely on prestige makeup, skin care, fragrance and hair care with a diverse portfolio of 25+ brands sold in approximately 150 countries and territories. Infused throughout our organization is a passion for creativity and innovation — a desire to push the boundaries and invent the unexpected — as we continue the bold work of our founder Estée Lauder.

We are a values-driven organization. Our actions are rooted in the Lauder Family values of respect for the individual, uncompromising ethics and integrity, generosity of spirit and fearless persistence. Building on these core values we also abide by the following principles:

• Unwavering commitment to quality and excellence.
• Infusing creativity and innovation throughout all aspects of the business.
• Nurturing and developing world-class talent.
• Cultivating an inclusive and diverse workplace.
• Acting responsibly and caring for the communities we serve.

There are exciting opportunities in the Asia-Pacific region. Over the last few years, APAC has become a powerhouse for growth and a core “center of gravity” for our company. We are the market leader in APAC and the region continues to lead global growth. Today, we employ more than 16,500 full time staff in the APAC region, where the company operates 13 affiliate offices and pioneering R&D facilities. There are thousands of points of sale, including our free-standing stores and e-commerce sites catering to consumers offline and online.