International SOS is looking for a Director of IT Operational Excellence and Delivery for the Business As Usual (BAU) Services within the IT Shared Service organization. In this crucial management role, you will be responsible for enhancing and executing operational excellence in the Modern Workplace and Mobility BAU service elements across our global organization, and potentially beyond this domain.

The ideal candidate will have experience in ensuring operational excellence, driving governance across a global organization, and managing various aspects of modern workplace infrastructure. This role requires a strong focus on vulnerability management, device lifecycle management, and optimizing IT systems and processes. You will work alongside the Service Owner for Modern Workplace and Mobility Services, who is responsible for the service's renewal and roadmap. Your role will involve leading day-to-day operations, ensuring operational excellence, and improving the foundations of the MW&M services.

You will collaborate with cross-functional teams, vendors, and business leaders, striving for excellence in service delivery. You will report directly to the General Manager, Group Cloud, Infrastructure, and Operations.

Key Responsibilities

• Team up with the Service Owner for Modern Workplace and Mobility Service and establish a healthy and effective way of working on the entire portfolio for Modern Workplace and Mobility services. This job description is a guide and might need your flexibility for the day to day end tuning.
• Operational Excellence: Own and drive operational excellence across all modern workplace services. Collaborate with the IT Service Management to ensure ITIL processes are operational for all Modern Workplace and Mobility Services.

1. Balancing Business Needs and Security/Compliance Considerations: the teams must strike a balance between meeting business requirements and ensuring security and compliance.
2. Designing Consistent Processes and Systems by identifying and designing consistent tasks, forms, processes, and systems. Standardizing these elements to improve efficiency and reduce variability in their operations.
3. Defining Roles and Responsibilities clearly across teams, partners, regional IT and other stakeholders.

• Service Level Management: Monitor service level agreements (SLAs) for Modern Workplace and Mobility Services. Proactively address incidents, escalations, and performance bottlenecks.
• Vulnerability Management: Oversee Tanium remediation efforts to ensure vulnerabilities are identified and addressed promptly.
• SCCM and Intune Delivery: Manage the delivery and optimization of SCCM and Intune services.
• Cyber Essentials Plus: Ensure compliance with Cyber Essentials Plus standards.
• Active Directory Remediation: Lead efforts to remediate and optimize Active Directory.
• Proof Point Optimization: Optimize Proof Point services for enhanced security and performance.
• Device Lifecycle Management: Standardize laptop setups and manage the entire device lifecycle.
• Nexthink Integration: Integrate and optimize Nexthink for better endpoint visibility and management.
• Mobile Device Management (MDM): Oversee MDM for phones and iPads, ensuring secure and efficient management.
• MacBooks Onboarding: Manage the onboarding process for MacBooks, ensuring seamless integration into the workplace.
• Virtual Delivery Organization: Build and manage a virtual delivery organization across ITSS and business lines.
• Reporting and Analytics: Develop and maintain reporting and analytics to track performance and identify areas for improvement.
• Vendor Coordination: Coordinate with vendors to ensure timely delivery and support of services and manage the agreed SLA. Foster collaborative partnerships to optimize service delivery and innovation.
• CMDB Cleanup: Lead efforts to clean up and maintain the Configuration Management Database (CMDB).
• Standard Operating Procedures (SOP): Review and update SOPs to ensure they are current and effective.
• Innovation and Continuous Improvement: Identify opportunities for process optimization, cost reduction, and performance enhancement.
• Risk Mitigation: Assess risks related to Modern Workplace and Mobility Services and implement mitigation strategies. Eliminate risk by proactive risk and problem management, to increase the operational stability of the landscape.
• Security and Compliance and Audits: support where required the audits on the Modern Workplace and Mobility services.
• Technical Expertise: Stay abreast of industry trends, emerging technologies, and best practices.
• Cross domain work: With the expertise of Operational Excellence and focus on effective and efficient delivery of BAU services, advisory and steering on other IT domains in ITSS is encouraged and might be requested.

Requirements

• A bachelor’s or master’s degree in computer science, engineering, or a related field, or equivalent work experience.
• Relevant certifications such as PMP, ITIL, Microsoft technology or CISSP are advantageous
• Minimum 8 years of experience in technology management and enterprise IT delivery, with a focus on Modern Workspace and Mobility Services.
• Proven track record of leading cross-functional teams and managing vendor relationships.
• Strong knowledge and experience in vulnerability management, SCCM, Intune, and Cyber Essentials Plus.
• Experience with Active Directory, Proof Point, Nexthink, and MDM solutions.
• Understanding the impact of other It domains on enter prise IT delivery, like Networking, Datacentres and cloud as well as application and data management.
• Experience in building relationships with and communicate with vendors with managing the SLA
• Experience in a global operating IT organisation, with stakeholders in several time zones and business lines.
• 10 to 15% of international travel might be required

• Emergency Response: Respond promptly to breakdown calls inside/ outside regular office hours, including evenings, weekends, and holidays on a rotation basis.
• Repair and Maintenance: Perform on-the-spot repairs and/or check-over such as replacing batteries, fixing flat tires, jump-starting vehicles, addressing minor mechanical issues.
• Towing and Replacement Coordination: Arrange towing services and/or vehicle replacement when repairs cannot be completed on-site and ensure vehicles are transported to a designated repair facility.
• Documentation: Maintain accurate records of repairs, services performed, and parts used for billing and administrative purposes.
• Customer Service: Interact professionally with customers, providing clear explanations of repair procedures, estimated timelines, and costs involved.
• Safety Compliance: Adhere to safety protocols and guidelines while performing repairs on-site, ensuring the work environment is safe for both the mechanic and customers.
• Vehicle Preventive Inspection: Conduct thorough inspections of rental vehicles to identify potential issues before they escalate into breakdowns.
• Communication: Communicate effectively with colleagues, vendors to ensure smooth coordination of breakdown responses.
• Availability: Maintain availability during scheduled on-call shifts and be prepared to respond to multiple breakdown calls efficiently.
• Problem Solving: Demonstrate strong problem-solving skills to quickly resolve complex mechanical issues under pressure.
• Adherence to Policies: Follow company policies and procedures regarding vehicle maintenance, repair standards, and customer interactions.
• Continuous Learning: Stay updated with advancements in automotive technology and participate in training programs to enhance skills and knowledge.
• Any other duties as assigned

Job requirements:

1. Valid CLASS 3 driver's license with more than 1 year
2. Basic proficiency in Microsoft Office suite
3. Basic proficiency in automotive related devices and equipment

Full Time

Workplace at Kranji

Basic Up to $2,500 per month

5 day work per week

Handle day-to-day Admin & accounts duties (MYOB accounting software & MS office) such as filing, data entry including answering calls, emails & correspondence

AP/AR/Issue invoice, HR duties (assist on payroll)

Any Ad-hoc assigned

Ability to handle confidential information professionally.

Ability to manage multiple taks & prioritize work effectively.

As a Vaccines Commercial Lead, you will work with EM LOCs to set strategies and tactics that address customers’ needs and create a competitive edge while delivering the Vaccines portfolio P&L in the Financial Plan period for Shingrix. You will collaborate with LOCs teams across EM local vaccines team, regional VMLs, and VCLs to maximize the commercial opportunity for the Shingrix in EM.

You will also ensure the development and execution of best-in-class launch plans and act as a strategic thought partner for Shingrix to the EM Commercial Leadership team. Additionally, you will define and lead regional EM initiatives to unlock growth potential for this portfolio.

Key Responsibilities

• Launch Strategy Development: Develop comprehensive launch plans for new vaccines in collaboration with global and regional teams. Conduct market analysis to identify opportunities, challenges, and key success factors for product launches.
• Project Management: Lead cross-functional teams to ensure timely and effective execution of launch plans. Monitor progress against launch milestones and adjust strategies as needed. Manage budgets and resources allocated for vaccine launches.
• Stakeholder Engagement: Collaborate with internal stakeholders including marketing, sales, medical affairs, regulatory, and supply chain to ensure alignment and support for launch activities. Build strong relationships with external stakeholders such as healthcare professionals, government bodies, and industry partners.
• Market Readiness: Ensure that all pre-launch activities such as regulatory approvals, market access, and distribution are completed on time. Develop and implement training programs for sales and medical teams.
• Performance Monitoring: Establish key performance indicators (KPIs) to measure the success of vaccine launches. Analyze post-launch data to identify areas for improvement and implement corrective actions.
• Continuous Improvement: Stay updated with industry trends, competitor activities, and best practices in launch excellence. Share insights and lessons learned with the broader organization to enhance future launch processes.
• Support EM Vaccines Projects: Lead/support EM Vaccines projects across markets, organize EM Vaccines meetings, support regional projects, track regional strategic priorities, and maintain dashboards. Review LOC vaccines operational aspects as part of the Operational Excellence process.

Knowledge, Skills and Experience:

• Bachelor's degree in Business Administration, Marketing, Life Science or Pharmacy
• Min 5 years of experience in pharmaceutical industry or healthcare sector
• Experience in Local Operating Company (LOC)
• Experience in BU leadership, marketing, product launches, sales, markert access, tendering, pricing or vaccines
• Proven ability to work across matrices and functions, influence & negotiate at different levels of the organization.

Other Related Skills:

• Ability to perform at both long-term strategic and shorter-term operational levels.
• Highly developed interpersonal networking and communication skills at all levels in the organization.
• Demonstrated business acumen and mature leadership skills.
• Experience with internal business/economic/financial processes and able to construct business proposals and implementation plans.
• Customer-focused.
• Change management skills.
• Presentation skills.
• Analytical skills.

Context:

• The Analyst will handle Application Support activities.
• Provide support for Olympic (Core Banking) and related interfaces and systems.
• Play a major role in handling Incidents, BAU service requests, and end-user queries.

Job Description:

• Provide L1/L2 Application support to end-users
• Ensure that unresolved tickets are escalated to appropriate individuals/teams based on established guidelines and procedures
• Provide a high level of customer services and maintains customer’s trust and confidence by creating positive customer relationships
• Adhere to Service Level objective target and roadmap
• Maintain knowledge articles.
• Assist on DR, BCP exercise and patching cycles

Job Requirements:

• At least a Bachelor’s Degree in Computer Science, Information Technology, Programming & Systems Analysis, Science (Computer Studies), or related fields
• At least 7 years of experience in Banking industry as an IT Production L1/L2 suppor
• With good knowledge and experience in supporting banking products (Investment Instruments, Corporate Action, Loan, Deposits, Remittance, Foreign Exchange)
• With good knowledge on general ledger and general accounting schemes of financial products
• Knowledge and experience in supporting Olympic banking system is a strong plus
• With basic AS400 and Unix troubleshooting skills
• Strong knowledge on SQL queries, data analysis
• Familiar with Production support tools like ServiceNow and JIRA is a plus
• Excellent verbal and written communication skills and can interact with a diverse group.
• Proactive, positive attitude and desire to work as a team and help the team to achieve its objectives.
• Singapore core applications preferred.

Responsibilities

• Production and warehouse operations planning and coordination, transportation, storage, and delivery of goods
• Responsible for ensuring that material allocations for the daily production schedule are completed daily
• Oversee aspects of raw material processing and manufacturing, product storage, movement of products among outlets and retail partners, and maintenances
• Each of these steps requires ensuring that costs are minimized while maintaining high quality in the finished product
• Process orders and oversees cycle of order fulfilment. Responsible for making sure supplies, stock, materials, packages, and/or products are processed through the delivery and/or warehouse system efficiently and safely
• Responsible for maintaining proper equipment listing, inspections of outlet equipment and reporting on maintenance issues
• Carry out preventive and corrective maintenance work and supervision of contractors and inspecting completed works
• Picking, packing and labelling of outgoing stock based on delivery order and ensure they are accurate before being delivered
• Place and stack stock in proper manner at assigned locations
• Receive and inspect all incoming stock
• Oversee the work area's cleanliness, safety, and overall compliance with regulations and tariffs
• Complete paperwork including work orders (weekly production requirements), Return shipping orders (sales return orders), assembly orders; transfer orders and marketing promotion products inventory.
• Supervise loading, unloading and distribution of packages, including worker schedules.
• Oversees inventory of goods and doing monthly; quarterly and yearly cycle counts
• Managing the Maintenance of Equipment and Machines
• Monitoring 3PL shipping performances (ninja van; simply post)
• Managing 3P warehousing and store
• Undertake any other ad hoc projects

Requirements

• A Certificate / Diploma in Logistics or Warehouse Management
• Minimum 2 years’ experience from Retail (or FMCG) warehouse management, preferably with documented experience in retail operations
• Physically fit to load/unload goods
• Attention to detail
• Must be competent in using computers and software to track various aspects of the supply chain
• Must have a high capacity and ability for planning and organization
• Procedural mindset - ability to analyse data and understand connections
• Organizational skills - organized and have good multi-tasking and time management skills
• Ability to work effectively in a team environment with limited guidance from Management
• Problem-solving skills - ability to resolve problem locally and remotely and to escalate when necessary

As a Business Analyst, you will be responsible for analyzing an organization and designing its processes and systems.

• You will assess the business model and its integration with technology, research and gather information, and synthesize it to identify customer requirements.
• Additionally, you will define the future state and/or business solution.
• In this role, you are expected to be an SME, collaborate and manage the team to perform, and make team decisions.
• You will also engage with multiple teams and contribute to key decisions. Furthermore, you will be expected to provide solutions to problems that apply across multiple teams.

Mandatory Requirements

• Expert proficiency in Requirements Analysis is required.
• Business Process Analysis Tools, Business Process Design, and Business Model Strategy with Expert proficiency are required

Title: Product Application Laboratory (PAL) Leader, SEC

Working hours : 9 am–5:45 pm
Working Days: Mon - Fri
Working location: Gul Ave (Nearest mrt Gul circle)
Salary: $7500 - $8000

DEPARTMENT : PRODUCT APPLICATION LAB

REPORTS TO : ASSISTANT GENERAL MANAGER, APPLICATION & PRODUCT MGT.

About the company: A privately held, global company with a belief in innovation and employee empowerment. With over 1000 employees worldwide, a global supplier of specialty chemicals, custom finishing equipment, engineered powders, and analytical control systems to the electronic component, printed circuit board, semiconductor, industrial finishing and decorative industries.

Job Description

RESPONSIBILITIES

This role will be responsible for our Product Application Lab for Semiconductor applications. Working closely with the Sales team and global technical resources, the selected candidate will support the development and growth of Semiconductor industry products in the region, focused on Southeast Asia. The initial focus will be on Strip, Etch, and Clean (SEC) solutions, but will also grow to include the Elevate® line of electroplating products. Specifically, the duties will include:

• Having a deep understanding of Technic products for the Semiconductor industry,
• Keeping abreast of industry developments and market position/performance of comparable competitive products.
• Working with Sales team to select appropriate customer and application targets
• Visiting customers across the territory to understand their equipment, process, and product performance requirements.
• Starting-up and operating the Technic Wafer Processing and Failure Analysis lab
• Conducting product functional performance testing & measurements either on-site or coordinating with other Regions to generate test results remotely.
• Advising on laboratory upgrades needed to better serve customers
• Liaising with customers during qualification tests and providing trouble-shooting advice after installation
• Recommending the best product for the application based on product experience and/or laboratory trials
• Hiring and supervising at least one technician to maintain the lab and support customer trials
• Developing specifications and facility recommendations for local manufacturing of SEC products, either at Technic or third-party facilities
• Advise on hiring and lead training of operators for local manufacturing
• Set operating procedures, quality targets and release specifications for any eventual locally made semiconductor products
• Developing external collaborations with co-suppliers, Universities, or Government Research Institutes to strengthen our offering, improve our market visibility, or secure funding to advance our product offerings.

Requirement

• The role may require regular travel to Malaysia, Vietnam, Philippines, and Thailand (1-2 times per month) & less frequent travel to France and the US (1-2 times per year)
• Qualifications: Graduate degree (Masters or PhD) in Chemistry or Chemical Engineering
• Experience: 10 Years of experience in Semiconductor Wafer Processing industries

Interested Personal kindly contact WhatsApp :+65 8833 7969(Lydia)

OR

Email to : [email protected]

The Supreme HR Advisory Pte Ltd

Reg No: R1988890

EA No: 14C7279

Accounts Clerk/Executive:

This position reports to the Managing Director. Encore Films is committed to an employee-orientated, high performance culture that emphasises empowerment, quality, continuous improvement, and the recruitment and on-going development of a superior workplace.

Specific Responsibilities:

• Handle partial/full set of accounts, payroll, CPF, HR & tax matters
• Maintenance of proper accounting records and filing system
• Support operations and general day-to-day administrative duties
• Provide secretarial support to Managing Director
• Able to handle confidential information in a professional manner

Competencies:

• Using Accounting software for financial transactions
• Accounting & Financial Reporting
• Participate in financial audits
• Human Resource Management

Requirements:

• Minimum ‘O’ levels or equivalent
• 2-3 years relevant experience
• Committed, independent & meticulous with a keen eye for details
• Bilingual in English and Chinese (to liaise with business associates)
• Proficient in Microsoft Office

This position is applicable to Singaporeans and Singapore Permanent Residents only.

Roles & Responsibilities

May assigned to work night shift

Provide daily, weekly and monthly reports on operational results

Create and implement Standards and hold people accountable

Oversee business

Able to multi-task and perform timely reporting

Independent & fast learner

Excellent interpersonal, communication & negotiation skills

Resolves issues and disputes

Working Day: 6 days per week

Working Hours: 8am to 12pm or 1pm to 5pm (can choose)

Location: Geylang Bahru

Salary: $1000 - $1200

Job scopes:

• Delivers high quality cleaning standard consistently as per established standard
• Basic housekeeping duties such as sweep and mop floor, wash toilet
• To sweep and mop floors using cleaning tools
• Ensure the cleanliness and organization of all areas, maintaining a tidy and sanitary environment.
• To carry out other duties as and when assigned by the Superior and/or the Management.

Low Jia Yi R22104302

The Supreme HR Advisory Pte Ltd 14C7279

Roles & Responsibilities

May assigned to work night shift

Provide daily, weekly and monthly reports on operational results

Create and implement Standards and hold people accountable

Oversee business

Able to multi-task and perform timely reporting

Independent & fast learner

Excellent interpersonal, communication & negotiation skills

Resolves issues and disputes

Job Summary:

A HR Trainee’s job is a dynamic role. It not only encompasses recruitment but also business development, account management, marketing, customer service all rolled into one. It is about understanding people’s needs and motivations, and managing clients’ and candidates’ expectations. It is also about building relationships. It may be a challenging role but very meaningful one!

Responsibilities

• Business Development: Initiate a range of business development and marketing activities to build new corporate clients and grow your own client portfolio.
• Account Management: Manage internal and external stakeholders and clients on their hiring needs.
• Talent Acquisition: Engage in candidate sourcing activities, such as publishing job advertisements and conducting candidate referrals, to ensure a consistent supply of candidates to meet client's needs.
• Candidate Management: Manage candidates’ job needs and expectations, their payroll and employment benefits.

What do you get to learn?:

• Paired 1 to 1 mentorship according to working style
• Client visit with mentor to gain broader experience and to experience client’s workplace
• Improved communication skills & tactics
• Mapped Progression with the Company

Get to Enjoy:

• Quarterly events and bonding workshops
• Great Team Spirit
• Big and cohesive division
• Comprehensive Training
• Dynamic Working environment
• Exciting Opportunities to develop a rewarding career

Requirements

• Minimum Degree in any field of study.
• Strong interest in marketing and/or business development with good business acumen
• Applicants with good track record in sports or other co-curricular activities in school will have an added advantage
• Possess enthusiasm and most importantly, passion for people
• On the job training provided!

Interested applicants, please email your updated CV to [email protected]

We regret to inform that only shortlisted applications will be contacted.

EA Personnel No: R21103938

EA Personnel Name: Reina Ng Hwee Min

Company Registration Number: Recruit Express Pte Ltd (99C4599)

Our client is a MNC in the life science industry, one of the leading players in this sector. Due to business needs, they are currently recruiting a Logistics Executive to join their team for ongoing transformation projects. They are located in the West.

Job responsibilities:

• Create shipping documents like invoices and packing lists and coordinate with Export Sales and distributors in specified countries.
• Manage SAP stock checks upon receipt of orders, prepare shipping paperwork, and oversee timely deliveries.
• Collaborate with freight forwarders for booking shipments and ensure compliance with documentation requirements.
• Facilitate stock release with the warehouse and maintain an organized documentation filing system.
• Maintain accurate records of export transactions, handle bank document submissions, and perform additional delegated tasks.

Requirements:

• Possess basic knowledge of handling export shipments and familiarity with SAP.
• Proficient in Microsoft Office applications.

Interested candidates who wish to apply for the advertised position, please click APPLY NOW or email an updated copy of your resume/cv.

Email: [email protected]

We regret that only shortlisted candidate will be notified.

Recruitpedia Pte. Ltd.

EA License No. 19C9682

EA Reg. No. R21101676 (Ng Zhi Qing Alethea)

Our client is a global MNC in Chemical Manufacturing Industry. Due to business needs, they are now recruiting a Chemical Procurement Specialist to be part of their Procurement Team. They are located in the West - easily accessible (Transportation Provided)

Duties of Procurement/ Sourcing Specialist:

• Source for both Direct and Indirect Material, as well as Equipment categories.
• Prepare and consolidate monthly savings reports and pipeline data in the procurement portal.
• Develop and implement sourcing strategies and cost-saving projects.
• Collaborate with the Regional Category Team on strategy development.
• Engage suppliers and internal stakeholders to meet project milestones.
• Develop alternative suppliers and coordinate their qualification and approval.
• Assemble contracts to ensure supply security and meet procurement goals.
• Work with the Supply Chain team on inventory control, material quality, and process safety.

Requirements:

• Diploma / Degree in related field
• Min 2 - 3 years of experience in similar industry
• Proficient in SAP / Oracle system is highly preferred

Interested candidates who wish to apply for the advertised position, please click APPLY NOW or email an updated copy of your resume/cv.

We regret that only shortlisted candidate will be notified

Email Address: [email protected]

EA License No: 19C9682

EA Personnel No: R21101676

EA Personnel Name: Ng Zhi Qing Alethea

* Design and discuss your own solution for addressing user stories and tasks

* Develop and unit-test,

* Integrate, deploy, maintain, and improve software

* Perform peer code review

* Actively participate into the sprint activities and ceremonies e.g., daily stand-up/scrum meeting, Sprint planning, retrospectives, etc.

* Apply continuous integration best practices in general (SCM, build automation, unit testing, dependency management)

* Collaborate with other team members to achieve the Sprint objectives

* Report progress/update Agile team management tools (JIRA/Confluence)

* Manage individual task priorities and deliverables.

* Responsible for quality of solutions that he/she provides

* Contribute to planning and continuous improvement activities, Support the PO, Analyst and Scrum master

* Knowledge and experience with widely successful Agile techniques: User Stories, Acceptance Test Driven Development, Behavior Driven Development, Continuous Integration, Continuous Testing, Pair working, Automated Testing, Agile Games

* Hands on experience working with APIs and microservices, integrating external and internal web services including SOAP, XML, REST, JSON

* Hands on experience in Google Cloud Platform Services like Compute Engine, Cloud load balancing, Cloud Storage, Cloud SQL, Cloud deployment Manager, Terraform.

* Experience in set-up, maintenance, and ongoing development of continuous build/ integration infrastructure as a part of DevOps. Create and maintain fully automated CI build processes and write build and deployment scripts.

* Experience with Agile/SCRUM environment.

* Familiar with Agile Team management tools (JIRA, Confluence)

* Understand and promote Agile values: FROCC (Focus, Respect, Openness, Commitment, Courage)

Technical Skills:

Cloud Environment: Google Cloud Platform

Database: Oracle 12C or Oracle 19C, Oracle PL/SQL

Infrastructure as a code: Terraform

Operating Systems: Linux, Ubuntu, Solaris, Debian, Windows

Scripting: Shell scripting, Python, PowerShell, YAML

Version Control tools: Git, Github, BitBucket

Build tools: Maven, Gradle

Containerization tools: Docker, Kubernetes

App Servers: Apache Tomcat, Nginx

Orchestration tools: GKE

Role: L1 Technical Support

Work Location: Woodlands/Yishun/Bendemere

Domain: Healthcare

Job Description:

ARC Tier 1 is required to work in a secure ARC environment. ARC is a type of call center that specializes in providing technical support or customer service for complex products or services. They may also use advanced technologies such as artificial intelligence, chatbots, and automation to assist with customer inquiries and support.

In addition to providing technical support, an ARC may also be responsible for proactive monitoring and management of the product or service being supported, identifying, and resolving issues before they become problems for customers. This can help to improve overall customer satisfaction and reduce downtime for critical systems or services.

Overall, an Advanced Response Center plays a critical role in ensuring that customers receive high-quality technical support and service for complex products and services.

ARC Tier 1 is responsible for provide first level technical support to customers. ARC Tier 1 will work closely with ARC Tier 2, TeamLeads & Technical Support Engineers to achieve this purpose. ARC Tier 1 is the first line of technical support. This team is responsible for basic customer issues/enquiries/request/alert. It is the same as 1st Level support which provide basic technical or non- technical support functions.

ACR Tier 1 functions and responsibilities (not limited)

• Respond to the incoming enquiries/incident/request/alerts (Call, Email, Webchat, EUP, IVR handling, Monitoring consoles)
• 1st level troubleshooting of in supported systems i.e. Workplace; Server; Network; Microsoft 365; Secure Access Service Edge; Point of Sale
• Security event monitoring
• Server and network availability and performance monitoring
• Password reset and unlock
• Perform log & route [to higher tier or Resolver Team(s)]
• Record and manage all transactions/ cases in Service Management System
• Broadcast notifications to the relevant parties
• Provide timely status update, follow up on cases escalated until closure within the service level agreement. Ensure daily tasks are executed according to the Standard Operation Procedure

Responsibilities for Data entry assistant

• Transfer data from paper formats into computer files or database systems using keyboards, data recorders or optical scanners
• support in adhoc admin duties
• Create spreadsheets with large numbers of figures without mistakes
• Verify data by comparing it to source documents
• Update existing data
• Retrieve data from the database or electronic files as requested
• Perform regular backups to ensure data preservation
• Sort and organize paperwork after entering data to ensure it is not lost
• Greet visitors and point them in the right direction, answer inquiries, and create a welcoming environment
• Organize and maintain files and databases in a confidential manner
• Manage communication including emails and phone calls
• Screen phone calls, redirect calls, and take messages
• Schedule appointments, meetings, and reservations as needed
• Receive invoices and review for accuracy
• Assist HR Manager on all related HR/Admin duties
• Team player to work in office environment

Qualifications for Data entry Assistant

• High school diploma or general education.
• 1-2 years of clerical, secretarial, or office experience
• Proficient computer skills, including Microsoft Office
• Strong verbal and written communication skills
• Any additional certifications
• High degree of attention to detail
• Data entry experience
• Working knowledge of general office equipment

Our client is a Education Industry. Due to their current expansion plan, they are looking for a Telesales Representative to join their team, in hopes of developing the current high performing team. They are located in the Central.

Responsibilities:

• Use sales scripts to introduce products or services to leads, adapting scripts as needed.
• Understand the target market and confidently answer questions about the company or its programs.
• Qualify leads and refer them to the sales team.
• Enter and update customer information in Salesforce, maintaining accurate records.
• Ensure accuracy in sales information to avoid misrepresentation.
• Achieve or exceed sales goals.

Job Requirements:

• Diploma or Higher Nitec in any field.
• Proven experience in telesales or a similar sales/customer service role.
• Proficiency in Salesforce and telephone systems.

Interested candidates who wish to apply for the advertised position, please click APPLY NOW or email an updated copy of your resume/cv.

We regret that only shortlisted candidate will be notified.

Email Address: [email protected]

Recruitpedia Pte. Ltd.

EA License No. 19C9682

R24122162 | LAI CHAI LI

Responsibilities:

• Report directly to Project Director on budgeting, schedules, materials, resources related to the project
• Must be able to execute project independently from start to end (with minimal supervision)
• Maintain adequate project documentation and ensure that all tender submissions comply with project specifications
• Manage the day-to-day site operations
• Work with suppliers, vendors, main and sub-contractors as well as other external vendors necessary to ensure that deadlines are met
• Liaise with clients and manage expectations
• Ensure resources and manpower are sufficient
• Develop and maintaining excellent client relationships
• Other duties as assigned

Requirements:

• Degree, Diploma in Mechanical & Electrical Engineering or equivalent
• Specialist Diploma in Construction Productivity (SDCP) is preferred
• Minimum 5 years of relevant work experience as Project manager in commercial, residential and governmental projects
• Ability to work independently and well under pressure to meet crucial deadlines
• Highly organized with effective time management skills
• Ability to manage multiple projects simultaneously while paying attention to details
• Good interpersonal skills, motivated and team player who can work across teams
• Strong communication and negotiation skills
• Willingness to work overtime or weekend when required
• Speaks English and Mandarin
• Proficient in Microsoft Office suite
• Class 3/3A driving license will be an added advantage

How to apply:

1. Interested candidates are welcomed to email a comprehensive resume, stating current and expected salary and date of availability to: [email protected]
2. Remuneration and appointment will commensurate with qualifications and experience
3. We regret that only shortlisted candidates will be notified

Job Description

• Industry/ Organization Type: Manufacturing/ Production (Precision Engineering)
• Position Title: Procurement Engineer
• Working Location: Kaki Bukit
• Working Hours: 5 days (Mon – Fri, 8am – 5.30pm)
• Salary Package: Up to $4,500 + AWS
• Duration: Permanent

Key Responsibilities

• Report to Operations Manager.
• Obtain quotations and purchase raw materials, components, and assign secondary processes to subcontractors.
• Update approved machining subcontractor quotations in the system.
• Issue and manage Work Orders and Purchase Orders.
• Source materials, components, and plating for cost reduction.
• Perform evaluations for company purchases and assist with assigned duties.
• Collaborate with the group sourcing team on procurement evaluations.
• Develop and manage the Supply Chain Management plan.

APPLY NOW!!!

• At least Diploma in Mechanical Engineering with 1 year of related working experience. Preferably from the Manufacturing industry.
• Proficient in Microsoft Office is a must.
• Experience with CRM tools (such as Salesforce) would be beneficial.

Kindly apply through ANY of the following methods:

• Submit your application by clicking the APPLY button;
• Email your resume to [email protected]. Please indicate #71172 on the email subject.

Anradus Application Policy: We value each application and ensure every resume is reviewed. Our process is efficient, typically concluding within 3 working days. If you do not receive communication from us within this timeframe, it's likely that your application has not been shortlisted by our client. In such cases, we recommend continuing your job search to maximize your opportunities.

Anradus Pte Ltd | EA License No. 20C0161 | Adelin Chong | EA Reg No.: R1875641

Responsibilities:

• Be fully responsible for health and environmental control, safety meeting and to ensure that all works adhere to the procedures and instructions.
• Maintain high level of safety awareness and consciousness in the company.
• Implementing HSE policy and guidelines, safety management system for the company.
• Implementing, auditing of SMS, updating & review company HSE systems.
• Familiar with all workplace safety and health matters, including WSH Act, COP & etc.
• Recommend, implement & carry out safety training programmes for workers.

Job Requirements:

• Candidate must possess Diploma / Degree in related field.
• Possess a valid registration with MOM as Workplace Safety and Health Officer (WSHO).

Responsibilities

• Drive and lead analysis & design, solution validation, workshops under assigned domain to ensure consistent and complete requirement and solution coverage.
• Capture the voice of customers in order to scope the changes: Strong analytical and domain management skills required, including a thorough understanding of how to interpret customer business needs and translate them into application and operational requirements. Think outside the box, always consider business needs, and be prepared to challenge the stakeholders. Any solution must be cost-optimum.
• Manage functional & technical designs for new features or adaption.
• Define and bridge the gap between the requirement, solution, development and testing, work with developers regarding the delivery: scope, resources, planning.
• Formalize the business requirements (functional & technical specification): document analysis, requirements workshops, surveys, business process descriptions (As-Is and Target workflows), use cases, scenarios.
• Mediate business and technical discussions and in case no agreement can be reached, take the decision by considering technical and economic feasibility, business strategies, architectural guidelines and other constraints.
• Report on the progresses, risks and issues. Escalate to the project manager / delivery manager on a timely manner.
• Act as subject matter expert at specific areas and able to go deep into requirement / solution gaps with support from product architects.
• Acting as the contact person concerning functional questions as well as supporting consulting projects and workshops with customers.

Requirements

• Bachelor’s Degree in Computer Science/Information Technology/Programming & Systems Analysis/Science (Computer Studies).
• 6 - 8 years of experience in the Financial Technology (Wealth Management, Core Banking), Avaloq preferred.
• Good Knowledge of Financial and Global Market Regulations.
• Strong analytical and product management skills required, including a thorough understanding of how to interpret customer business needs and translate them into application and operational requirements.
• Knowledge of Trading, Middle Office, and BackOffice platforms such as Bloomberg, Avaloq, FinIQ, will be beneficial.
• Good stakeholder management skills.
• Excellent interpersonal skills: good negotiation and conflicts management skills, able to build momentum / define consensus.
• Structured, organized and results oriented approach, demonstrating a high level of diligence and attention to detail and the ability to ensure high quality and consistency in the deliverables produced.
• Proficient in Testing Concepts and Test Automation Experience is good to have
• Ability to multitask, be flexible and allocate time according to moving priorities.

Good to have

• Client Management knowledge: Static data knowledge, Client Modelling, Client onboarding process, CRM module; OR
• Portfolio Management knowledge: Portfolio Desk, Performance Desk, Investment Policy Statement, Asset Allocation, Benchmark, Model Portfolio, Investment Proposition etc.; OR
• Transactional Modules knowledge:

- Cash Related Transactions (FX, Money Market, OTCs, Payment, Money Transfer etc).

- Investment Related Transactions (Asset Management, Time Series management, Stock Exchange, Settlement, Corporate Actions, Reconciliation etc).

- Credit/Finance (Facility/Financing, Limit, Loan, Guarantee, Other security Financing).-

- Cost & fees

- Compliance rules and setup

- Regulatory OR

• Migration Knowledge: ETL (extract transform load), Static and Dynamic Data Migration, Migration Workflows and Activities, Migration Strategies and Planning, Data Mapping; OR
• Project Management: both waterfall and Agile methodology.

Roles & Responsibilities

We are looking for passionate, skilled, and creative Hair Stylists to join our growing team. If you have an eye for beauty, a flair for creativity, and a love for helping people look and feel their best, this is the role for you. Our salon values professionalism, customer service, and continuous learning, providing a positive space for stylists to grow their careers.

Key Responsibilities:

• Client Consultation: Listen to clients’ preferences, analyze their facial features, and recommend suitable hairstyles.
• Hair Styling Services: Shampoo, cut, color, highlight, and style hair according to client requests.
• Hair Treatments: Perform scalp treatments, hair masks, and other hair care services to maintain healthy hair for clients.
• Product Knowledge & Sales: Recommend and promote suitable hair care products to clients, highlighting their benefits.
• Client Relationships: Build meaningful client relationships to foster loyalty and encourage repeat visits.
• Salon Cleanliness & Safety: Maintain hygiene and safety standards to ensure a clean, comfortable, and safe environment for clients and staff.
• Continuous Learning: Stay updated on the latest hair trends, styling techniques, and new products.

Requirements & Qualifications

• Proven experience as a Hair Stylist, Hairdresser, or similar role.
• Strong knowledge of hair care techniques, including cutting, coloring, styling, and treatments.
• Ability to recommend and upsell hair care products with confidence.
• Excellent communication and customer service skills.
• Positive attitude, team player, and a passion for beauty and self-care.
• Flexibility to work weekends, evenings, and public holidays, if required.
• Relevant certification in hairdressing or cosmetology is a plus.

Why Join Us?

• Supportive Work Environment: Be part of a team that values your growth and creativity.
• Career Growth: We offer training opportunities to keep you up-to-date with the latest trends and techniques.
• Incentives & Bonuses: Enjoy attractive incentives and commissions for product sales and loyal clients.
• Creative Freedom: Express your artistic flair and provide clients with stunning makeovers.

Job scopes:

• Manage day-to-day operations and coordination of afloat repairs, load testing & inspection services on ships in Singapore and the region.
• Assist Service Manager in handling the company’s field service operations, in technical, operational and commercial matters
• Prepare quotations, costing for invoice, tools & equipment lists and procurement of parts.
• Manage and coordinate service job execution.
• Liaise with our customers, such as Ship Managers, Offshore Operators, Shipyards, Agents and others
• Manage the tools & equipment which are kept at our warehouse. Send for recertification periodically as required.
• Coordinate with Ship Agents, Ports & Ship Yards, handle permits and schedule service attendances.
• Coordinate and arrange transport of Engineers, tools & equipment to and from job sites
• Answer customer queries and provide remote technical support.

Job Requirements:

• Diploma in Marine Engineering or similar.
• Past experience in marine cranes & deck machinery required.
• Experience in coordinating marine service work, especially afloat repairs will be an advantage.
• Able to commit overtime.

Ho Ming Jie (Edmund) Reg No: R1987094

The Supreme HR Advisory Pte Ltd EA No: 14C7279