The Lobby Ambassador is responsible in managing various aspects of the Lobby operation in the delivery of the Raffles Hotel Singapore’s service experience throughout the entire guest journey.

Primary Responsibilities

Executes Core Tasks of the Lobby Operation

• Delivers the Raffles Hotel Singapore guest experience through a seamless flow of processes and in close cooperation with the Raffles Butler.
• Provides a first-class arrival experiences for all residents including a seamless and personalised check-in experience. Closely assists the F&B team in welcoming and accommodating/seating restaurant patrons.
• Ensures the smooth running of the Lobby operation by performing all tasks in adherence with the code of ethics as issued by Raffles Hotel Singapore.
• Upholds a flawless impression and perception of the Raffles Hotel Singapore products and colleagues.
• Addresses any security incidents and guest complaints to the Lobby Operations management team and reacts proactively when suitable and appropriate.
• Ensures service standards and individual performance are aligned with Accor Values - Guest Passion, Trust, Sustainable Performance, Spirit of Conquest, Innovation and Respect.

Handles Cashier and Lobby Operation Coordinator Duties

• Accurately executes cashiering and billing duties in coordination with the Raffles Butlers and cooperates closely with the Finance team.
• Acts as Lobby Operation Coordinator to handle administrative tasks and to ensure the smooth lobby operation and the completion of all essential preparatory tasks prior to guests’ arrivals.
• Responsible for the timely pre-arrival correspondence cycle within the Lobby Operations team.

Maximises the outcome of upsell and cross-sell opportunities

• Executes the annual upsell strategy and achieves all goals as set by management.
• Cooperates with all departments and divisions in promoting inter-hotel sales and in-house facilities for Residents, F&B patrons and visitors.

Seeks constant improvement of quality in product and services

• Ensures guests receive the experience as detailed in brand Standard Operation Procedure (SOP), Raffles Hotel Singapore Local Standard Operation Procedure (LSOP) as well as Forbes 5 star / Leading Quality Assurance (LQA) standards, and aims to achieve the scores and goals set by management.
• Participates in the handling and follows up of any security incident and guest complaint together with the Lobby Operations management team and always reinforces hotel values.
• Adheres to Workplace Safety and Health (WHS) policies and procedures.

The position is responsible to act as the point of reference for guests who need assistance or information. The Concierge Agent understands guests’ needs and requests and provides them with personalised solutions for hotel offerings and Singapore-specific activities and attractions.

Primary Responsibilities 

Executives Concierge Core Tasks

• Accommodates all guest needs and requests with focus on guest service, anticipating guest needs, and creating memorable experiences through personalised service.
• Takes responsibility and ownerships for all resident and visitor services rendered by the Concierge section. Carries out any other duties as and when assigned by the management of the hotel and department.
• Ensures the smooth running of the Concierge section by performing all tasks in adherence with the code of ethics as issued by Raffles Hotel Singapore.
• Ensures service standards and individual performance is aligned with Accor Values - Guest Passion, Trust, Sustainable Performance, Spirit of Conquest, Innovation and Respect.

Deals with External Stakeholders

• Arranges, coordinates and monitors limousine services to ensure all guests receive the appropriate attention from departure to arrival of the booked vehicle and that revenue is maximised without compromising the service experience and perception of the guest.
• Arranges coordinates and monitors any travel, ticket, tour, and attraction bookings as well as offsite restaurant reservations that are arranged by the Concierge section.

Deals with Internal Stakeholders

• Works with the Doormen and Porters, Reception and Raffles Service team and maintain good inter-departmental relationships, especially with Housekeeping and Butlers to ensure seamless customer service.
• Promotes in-house facilities and inter-hotel sales and maintain good inter-divisional relationships to ensure seamless customer service.
• Addresses any security incidents and guest complaints to the Lobby Manager and reacts proactively when suitable and appropriate.

Improves Quality of Product and Services

• Ensures guests receive the experience as detailed brand Standard Operation Procedure (SOP), Raffles Hotel Singapore Local Standard Operation Procedure (LSOP) as well as Leading Quality Assurance (LQA) standards, and aim to achieve the scores and goals set by management.
• Adheres to Workplace Safety and Health (WHS) policies and procedures.

The position is responsible for ensuring that accurate processing and reconciliation on the credit card payments and adjustment into Property Management System (PMS) and to assist Credit Manager in maintaining the proper accounts receivable procedures within the hotel in accordance with local and corporate policies and procedures.

Primary Responsibilities

Accounts Receivable and Credit Section

• To sort the daily paperwork according to the outlet cashier shift close report and pass on the paperwork to the respective colleague from AR and Income audit.
• To key in the credit card transactions base on credit card type onto the excel provided. To resolve the variance of credit card transaction on the same day if there is any variance arise.
• To save all the credit card reports from Adyen portal (Acquirer) on daily basis.
• Ensure that all credit card transactions are verified for completeness and the accounts formally reconciled on a daily basis.
• Calculate and accurately post commissions.
• Promptly investigate all credit card disputes, liaising with the Front Office and the banks.
• Collate all necessary paperwork to justify credit card refunds and obtain sign off from the management before refunds can be processed.
• Assist Credit Manager on any billing reconciliation such as GrabandGo and Klook.
• Assist in any adhoc requirement.
• Ensure that all hotel systems and internal controls related to accounts receivable section are adhered to.
• Ensure the operation procedures are in accordance with PCI-DSS compliances.

Focus on Colleagues/Management Experience

• Attend to colleagues' queries promptly.
• Consistently offer professional, friendly and engaging service.
• Co-ordinate with various departments to ensure proper documents submission.
• Use a Heartist® approach – make the guests and colleagues Feel Welcome, Feel Heart-warmed, Feel Incredible, and Belong.

Work as Part of the Finance Team

• Ensure to produce quality work at all time.
• Adhere to all timeline set.
• Build strong relationship with team member.
• Build a cohesive working environment and achieve together financial goal set.
• Be knowledgeable and play an active role in maintaining strict adherence to PCI-DSS compliances.

Involvement in Wider Job Function Relationships

• Maintain collaborative working relationship with all colleagues.
• Participate in training activities to improve knowledge and skills.
• Follow guidelines provided in colleagues’ handbook.
• Understand emergency procedures, health & safety requirements.
• Ensure service standards and individual performance is aligned with AccorHotels Values - Guest Passion, Trust, Sustainable Performance, Spirit of Conquest, Innovation and Respect.
• Contribute to the hotel’s Corporate Social Responsibility efforts by supporting the Planet 21 program.

Wholesale Banknotes Sales

• Conduct sales and marketing calls to existing and prospective customers.
• Provide market advisory and pricing.
• Manage daily tasks in marketing, sales & trade execution.

Administration & Process

• Escalate any problems and issues with work processes to senior sales or Unit Head for resolutions.
• Assist the Unit Head in the developmental process of new product development.
• Assist the Unit Head in the daily administration requirements of the desk where applicable.
• Responsible to adhere to all guidelines, policies & limits.
• Responsible to upgrade technical competencies where applicable.

Compliance

• Responsible to be familiar with regulatory and compliance requirements of the business.
• To strictly adhere to all Regulatory & Compliance requirements for the business.

Client Relationship Management

• Assist to onboard of new clients, including conducting due diligence and ensuring compliance with regulatory requirements.
• Provide administrative and client service support
• Respond to all client enquiries and instructions and provide resolution to most issues and requests.

Purpose and Scope of role :

To promote the success of the company by managing the Accounting operations, within a framework of prudent and effective controls, which enable risk to be assessed and managed through focus on Finances, Operations, People, Customers, Systems, Culture and Compliance in adherence to the company’s policy and procedures.

Manages a solid team by driving all the Accounting operations within the company, responsible for Reporting, Payable, Taxation, Capital Expenditure, Control and Compliance to accounting policies, Process Improvement and assisting the Accounting Manager / Controller with the company’s financial affairs.

KEY RESPONSIBILITIES:

Finance & Operations:

• Manage the day to day Accounting operations including A/R, A/P, Treasury, Revenue Recognition, working closely with the Accounting and Operational teams to review processes, implement best practices and improve productivity.
• Manage the Capital Expenditure process, including obtaining approval of acquisitions and disposals, maintaining the Fixed Asset Register, and completion of the Annual Inventory certification. 
• Complete all GL reconciliations, including Proof of Cash, Fixed Assets, Leases and other schedules for monthly P&L submission.
• Contribute to the preparation of the internal monthly accounts (Profit & Loss, Balance Sheet, Cashflows, and Analysis).
• Assist in information submission to statutory authorities for Payroll, GST, Corporation Tax and Statistic Dept.
• Contribute to the preparation of statutory financial information and tax computations.
• Provide required information/documentation for Internal Control Evaluations and Internal/External Audits.
• Support the Accounting Manager / Controller with miscellaneous projects and tasks.

People:

• Continually provide coaching and training to the team members
• Conduct timely 1:1 review and yearly employee performance evaluation.
• Ensure all staff and positions have job descriptions, clear expectations and are working with structured development plans
• Support in recruiting, hiring, provide input to find new potential candidates for the accounting department
• Meet company standards of 52 hours training per year
• Review department goals and personal plans periodically with staff to ensure buy-in and accountability
• Assist new hires with mandatory training completion within the first 6 months

Customer:

• Support Accounting team to better serve internal customers

Compliance:

• Review company internal controls, specifically the Financial Process Control.
• Promote compliance diligently following all company policies and regulations and being the role model of integrity and pride for all employees.
• Proactively communicate with the team to ensure continuous awareness and understanding of policies and regulations.
• Ensure compliance with local laws and regulations.

Culture:

• Proactively promote the company’s 10 cultural attributes:  Appearance, Attitude, Confidence, Curiosity, Excellence, Integrity, Pride, Resolute, Sense of Humor, and Visionary.

Systems:

• Be open to implementing new system changes and enhancements into your department. 
• Be involved and suggest system/process improvements.
• Set the tone of this environment within your department.

KNOWLEDGE, SKILLS AND BEHAVIOURS:

Knowledge:

• Expeditors’ Company Policies and Procedures
• Strong Accounting and Finance knowledge.
• Global Logistics Industry knowledge

Skills:

• Proficient in MS Office
• Strong organisational and analytical skills with an attention to the details.
• Fluent in English
• Effective interpersonal skills, including proven abilities to listen, comprehend, effectively communicate clearly and concisely to financial persons as well as non-financial persons at all levels from Operations to Senior Management to obtain positive results.
• Proven leadership attitude and skills
• Ability to drive through change

Behaviours:

• Emotional resilience
• Self-reflecting and open to feedback
• Initiative and ability to work in autonomy
• Role model of integrity and pride for all employees
• Proven leadership attitude and background
• Professional appearance and attitude
• Reliable and accurate
• Being supportive of change
• Taking initiative and working in autonomy
• Being an advocate of Expeditors culture at all times
• Being approachable and proactive

The Events Administrative Executive is responsible for all administrative matters and provision of sale support to the events team. Observes and adheres to the Values of Accor, i.e. Guest Passion, Respect, Innovation, Trust, Sustainable Performance and Spirit of Conquest.

Primary Responsibilities

Delivers Friendly and Efficient Events Service

• Advises on availability and offering alternatives when applicable.
• Preparation and sending of sales proposals and contracts (corporate and wedding).
• Makes a good first impression through first enquiry.

Focuses on Meeting Planner / Guest Experience

• Ensures the accuracy of bookings and internal BEO.
• Familiarises with the house system to assist managers in making booking. (Opera, Table Management System & Social Tables).
• Timeliness in responding to enquiries from various platforms.

Works as a Team and Facilitate Processes

• Keeps the workplace functional.
• Generates relevant reports timely and accurately.  
• Ensures that the department meet timelines required by other department.
• Effective communication among inter departments.
• Promotes team cohesiveness.

Involvement in Wider Job Function Actions / Relationships

• Participates in training activities to improve knowledge and skills.
• Follows guidelines provided in employee handbook.
• Understands emergency procedures, health and safety requirements.
• Maintains collaborative working relationships with colleagues, supervisors and managers.
• Upholds the Accor Values in the work nature, increasing stakeholders’ interest.
• Performs any other duties and responsibilities that may be assigned.

The Business Development Intern will be supporting the APAC TV & Streaming Business Development team, and reporting to the VP, APAC Business Development in Singapore. In this role, you will be working closely with VP, Business Development and senior management to ideate and formulate new growth strategies for NBCUniversal’s APAC TV and Streaming businesses. You will also help to prepare strategic market analyses to identify potential areas of future growth across TV, film and streaming, including preparation of corporate profiles, strategic market analysis, updates on ongoing market trends and M&A activity.

Your responsibilities may span the following areas:

• Monitor and conduct research on competitive landscape and market trends across the media & entertainment sectors in APAC
• Perform quantitative and qualitative analysis of financial and operational data
• Assist in preparing business update presentations for Regional and Global Management

As an Electrical Project Engineer, you will play a crucial role in our project team. You will be responsible for designing, implementing, and overseeing electrical systems within our data centre construction team. You will work closely with a multidisciplinary team to ensure that all electrical engineering aspects of our projects are executed to the highest standards, within budget, and on schedule.

Key Responsibilities:

• Design and review electrical systems for data centers, including power distribution systesm, emergency backup systems, and energy efficiency measures, ensuring they meet all regulatory standards and requirements.
• Collaborate with the designers, other project engineers, construction managers, and local authorities to integrate electrical systems effectively within the project design.
• Supervise the installation, testing, and commissioning of electrical systems, ensuring compliance with design specifications and safety standards.
• Manage project timelines, budgets, and resources, identifying risks and developing mitigation strategies to ensure project success.
• Conduct site inspections and meetings with contractors and stakeholders to monitor progress and address any technical issues promptly.
• Stay abreast of the latest trends and technologies in electrical engineering and data centre construction to drive innovation and efficiency in our projects.
• Prepare and present technical reports, design proposals, and project updates to senior management and clients.
• Facilitate coordination meetings and communicate regularly with the project team and stakeholders, including client representatives, to report progress and resolve any electrical engineering issues.
• Ensure all project documentation is accurate and comprehensive, maintaining records of electrical designs, calculations, and as-built drawings.
• Ensure all electrical engineering work adheres to environmental policies and promotes sustainable practices.

As a Mechanical Project Engineer, you will play a crucial role in our project team. You will be responsible for designing, implementing, and overseeing mechanical systems within our data centre construction team. You will work closely with a multidisciplinary team to ensure that all mechanical engineering aspects of our projects are executed to the highest standards, within budget, and on schedule.

Key Responsibilities:

• Design and review mechanical systems for data centers, including HVAC, cooling systems, plumbing, and fire protection ensuring they meet all regulatory standards and requirements.
• Collaborate with the designers, other project engineers, construction managers, and local authorities to integrate mechanical systems effectively within the project design.
• Supervise the installation, testing, and commissioning of mechanical systems, ensuring compliance with design specifications and safety standards.
• Manage project timelines, budgets, and resources, identifying risks and developing mitigation strategies to ensure project success.
• Conduct site inspections and meetings with contractors and stakeholders to monitor progress and address any technical issues promptly.
• Stay abreast of the latest trends and technologies in mechanical engineering and data centre construction to drive innovation and efficiency in our projects.
• Prepare and present technical reports, design proposals, and project updates to senior management and clients.
• Ensure all mechanical engineering work adheres to environmental policies and promotes sustainable practices.

• Preparation of design report, calculation, drawings, specification, cost estimation and details/ schedules for projects.  
• Senior technical resource may serve as technical advisor for team. 
• Provides specialized technical input to studies and design for staff's specific area of expertise. 
• Develops study and design procedures to facilitate high quality cost effective work by others. 
• Participates in interdisciplinary review of project deliverables. 
• Develops construction cost estimates and estimates of technical efforts for projects. 
• Uses expertise in all steps of completing discipline component of PS&E package. 
• Performs quality control review of design calculations or drawings. 
• Prepares technical specification sections. 
• Provides input to the development of engineering budget and schedule to meet requirements. 

Essential Duties and Responsibilities

• Lead development, implementation and execution of external strategies and messaging to communicate the Guardant Health story, building a positive reputation with key external stakeholders including investors.
• Collaborate with and advise senior leaders and functional groups including Investor Relations, Marketing, Clinical Development, Tech Development, Legal and Regulatory to ensure external corporate messaging is consistent and supports Guardant Health’s mission.
• Support development of messaging across Guardant Health product portfolio. Champion Guardant Health’s values internally and partner with the People Team to develop strategies & messaging that generates excitement for potential job candidates and current employees.
• Serve as a media spokesperson; build and maintain relationships with key reporters.
• Maintain expert knowledge of the competitive, scientific, technical, regulatory, and reimbursement landscape.
• Manage high-profile communication issues and crises.

Corporate Communications

• Develop and manage integrated strategic external and internal corporate communication programs and content that support company business goals by achieving appropriate positioning opportunities for Guardant Health, its products and programs, and supporting its desired image among key internal and external audiences.
• Lead the development and distribution of written and oral communication in order to deliver the company story to a wide variety of internal and external stakeholders.
• Drive relationship-building and engagement with media/influencers to generate frequent, positive coverage.
• Become a subject matter expert and passionate storyteller about Guardant Health and its mission.
• Plan the Editorial Calendar and report results of our media engagement.
• Support senior leaders with speaking engagements.
• Handle highly sensitive, confidential corporate communications, initiatives and projects and advise senior management on associated communication strategies and issues. Lead and manage communication strategy and execution during crises.
• Collaborate with finance, marketing, medical affairs, clinical development and regulatory to identify key messages and ensure accurate information is reflected in external corporate communications.
• Work closely with Marketing to develop programs that support and complement product marketing campaigns.
• Advance Guardant Health policy positions and messaging to ensure IR and PR communications vendors are positioned to engage stakeholders.
• Performs all other related duties as required.

Government Affairs

• Government Affairs internal and external engagement in relevant policy areas
• Drive development and execution of state and federal government affairs strategies designed to support Guardant Health’s core business strategies for current and future divisions.
• Monitor and anticipate state and federal legislative developments affecting Guardant Health and help strategically position the company to effectively engage.
• Build and maintain effective relationships with key country government officials in AMEA (ex-Japan).
• Identify and implement appropriate strategies with third-parties and coalitions to advocate for Guardant Health’s legislative positions
• Represent Guardant Health with key trade associations.
• Manage Guardant Health external consultants in AMEA (ex-Japan).
• Build and maintain relationships with internal partners, including Commercial, Medical Affairs, Market Access, Corporate Communications, and Patient Advocacy to execute our public policy strategies and achieve business goals
• Increase management and business unit understanding of and participation in the federal policymaking process. Collaborate with business units on critical issues, utilizing executives and internal experts to advance Guardant Health positions.

We’re now looking for a Sales Director to join our Asia Tech x Singapore team.

This is a uniquely entrepreneurial role with huge opportunities to make a personal impact on both the evolution of the event and Informa Tech’s presence in Singapore. Our ambition is to make Asia Tech x Singapore the region’s best large-scale tech event by 2025. If you have big ambition and think you can help us realise this vision, we want to hear from you.

This is a sales leadership and management role accountable for driving event and digital sales through the current team, but also hiring top talent as the team grows. With a focus on consistent retention, growth, new business, product development, and expanding customer base, this is a great role for someone looking to really make an impact.  

Key areas of responsibility

• Strategic planning and growth of the commerical success of Asia Tech x Singapore
• Manage a team of four salespeople
• Leading the commercial development of our child events; BroadcastAsia, CommunicAsia, Satellite Asia, Techxlr8 and InnovFest
• Delivering an exceptional experience for Asia Tech x Singapore partners, sponsors and exhibitors
• Stakeholder management with key industry and government representatives
• Own the development of integrated sales strategies and plans, ensuring they are effectively communicated and executed by the wider team
• Create a best practice sales environment, driving sales efficiency and effectiveness, using company’s sales excellence framework & tools  
• Building and executing a plan for territories to retain and upsell clients, identifying needs to drive additional value, increasing total revenue per customer. Driving success through sales teams achieving and exceeding goals/KPIs  
• Proactively identifying new prospects and new business opportunities for the team
• Deep understanding of the competitive external market; understanding and staying current on trends impacting clients and customers 
• Reporting accurate personal and team-based forecasting and performance metrics to key internal and external stakeholders, highlighting revenue risks and opportunities. 
• Identifying and participating in the development of new products, solutions, and target market prospects to secure high-value new business  
• Developing key account relationships, exploring and developing strategic account plans to identify opportunities to cross/upsell, involving internal specialists in the process to align with business and customer needs.  
• Fostering and leading internal partnerships, ensuring collaboration is driven with a customer focus. 

About the job

We want to fill this Systems Engineer position for IKEA Southeast Mexico based in Singapore. In this position, you will play a crucial role in driving and supporting our Business Applications operations and projects. You will be responsible for supporting systems such as Business Central, LS Retail, E-Commerce, and other systems. Your contributions will be instrumental in ensuring the efficiency and effectiveness of our business systems, facilitating smooth operations and contributing to the success of our organization.

Your assignment

As a Systems Engineer, your primary responsibility will be to strategize, implement, and maintain scalable, stable, compliant, and cost-effective applications that facilitate business growth and support ongoing operations. Key aspects of this role include:

• Providing Level 2 support to users through the service desk
• Conducting daily maintenance tasks for the backend and job operations of ERP and CRM systems.
• Supporting audit activities related to ERP systems to ensure compliance.
• Support release management and version control processes, including planning and facilitating Users Acceptance Tests (UAT) according to predefined requirements and test cases.
• Offering support to application vendors and coordinating technical meetings with operations and business team stakeholders.
• Taking responsibility for setting up and handing over applications to business end-users in accordance with standards, guidelines, and checklists.
• Creating and maintaining technical documentation and training materials for application systems.
• This role requires a comprehensive approach to IT application management, combining technical expertise with effective communication and collaboration skills to ensure the seamless functioning of business systems.

• Design, develop and implement full stack web applications using modern technologies.
• Collaborate with cross-functional teams to define project requirements and deliver high-quality software solutions.
• Write clean, efficient, and maintainable code.
• Handle end-to-end development, from concept to deployment and maintenance.
• Ensure optimal performance and scalability of applications.
• Stay up-to-date with industry trends and best practices in software development.

• Bachelor's degree in Computer Science, Engineering, or a related field.
• Proven experience as a Full Stack Engineer with a strong focus on TypeScript, and back-end technologies.
• Experience with CI/CD pipelines, automated testing, and deployment processes.
• Proficiency in AWS Cloud services and infrastructure management.
• Strong problem-solving skills and ability to work in a fast-paced, collaborative environment.
• Excellent communication and teamwork skills. 

Job Summary

Thales is seeking suitable candidate for the position of Engineer (System Security).

You will be looking after the governance of the infrastructure and systems for mission-critical Command and Control (C2) system that Thales Solutions Asia (TSA) have developed for government agency. You will be part of a team to manage the security of system, to ensure the system adhere to the security policies, and is well protected from any threats, risks or exploits.

Job Duties

Provide security expertise and management services to support Authority in activities such as:

• Internal / external audits (IM8, Cybersecurity, etc)
• Policies compliance (IM8, Cybersecurity, etc), work with vendor on:
• Disaster Recovery (DR) and Business Continuity Planning (BCP):
• ICT/Threat Risk Assessments (TRA)
• Monthly reviews of privileged accounts and non-privileged account, disable inactive accounts
• Seek security waivers (IM8, Cybersecurity Act, Circulars etc)
• Circulate security notifications/alerts to vendors and ensure status updates too all stakeholders including cybersecurity centre
• Security monitoring/tracking:

-     Monitor alerts from SOC

-     Update stakeholders regarding SOC alerts

-     Review compliance reports with vendors to ensure that system is compliant

-     Manage, track and update any security incidents/ issues to all stakeholders

-     Review Incident Report (if any)

• Patching:

-     Ensure patches are tested and verified before seeking approval for patching downtime

-     Communicate system downtime to all stakeholders

-     Ensure system availability after patching is completed

• Obsolescence management for software licenses, hardware, operating systems and certificates
• Security enhancement/ integration
• Support the submission of security clearance for related vendors
• Perform other related duties as assigned or requested

Job Requirements

• Working hours will be 0830 hrs to 1800 hrs (for Monday to Thursday) and 0830 hrs to 1730hrs (for Friday), excluding weekends and Public Holidays
• Outside of working hours, to provide online support via emails and group chats when required based on the priority and severity of issues related to the system
• Able to cope in a highly pressured fast-paced environment
• Prior working experience in cyber security and vulnerability management is preferred
• Strong knowledge of security principles, best practices, and industry standards, such as NIST, ISO 27001, and CIS Critical Security Controls
• Able to understand security posture of systems
• Prior working experience in Project Management is a plus point
• Able to understand the system and software architecture, and user operations environment
• Willingness to pick up any new technologies

Education

Diploma or Bachelor’s Degree in Cybersecurity/ InfoSec/ Information Technology / Information Systems / Business IT or its equivalent

Relevant professional certifications, such as CISSP, CISM, CEH, or other security certifications

Experience

Minimally 3-5 years of experience in cybersecurity and supporting mission critical systems with very stringent SLA e.g. 99.9%

Well-versed in cybersecurity best practices and establishing of its policies

Well-versed in IT Service Management (ITSM) standards, processes, guidelines and best practices

[What you will be working on]

You will be part of a small but dynamic team within EDB’s Brand, Marketing and Communications division, focused on public communications to enhance EDB’s corporate reputation, positively shape perceptions of industries that EDB nurtures, and convey to local audiences the impact of EDB’s work on the Singapore economy and jobs. You will craft content and implement ideas for amplifying EDB’s work across a range of social media platforms to generate brand visibility and marketing leads, and also to drive audience growth and community engagement in Singapore and globally.

Responsibilities

• Develop and execute channel-specific strategies for LinkedIn, Instagram, Facebook and YouTube

• Write effective social posts/ads in an authentic voice for EDB that grab attention and engage platform users.

• Create social content across static and animated formats including carousel posts, document ads and short-form videos (IG Reels, IG Stories)

• Run social media campaigns to build an engaged community and nurture brand ambassadors

• Provide onsite support at events including capturing video content

• Ensure that daily operations run smoothly, including managing the social media calendar; scheduling posts using social media management tools; ensuring the final published posts are properly rendered within each platform’s specifications; and community management

• Test, measure, and improve the effectiveness of social content, recommending creative iterations to optimise performance and help achieve business goals

• Social media reporting and competitive analysis

• Stakeholder and agency management

[What we are looking for]

To meet the challenges of this role, you must have/be: 

• At least 3 years of B2B marketing experience, with an understanding of integrated campaign planning across channels

• Strong interest in social media, with excellent writing skills

• Experience in content creation, creative design and experience running campaigns across different platforms

• Knowledge and experience with video content creation, including writing, producing, and editing video productions using software such as Premiere Pro and CapCut

• Experience with social media management and analytics tools such as Sprinklr and Adobe Analytics

• Committed to excellence in project execution and adept at managing priorities and timelines

We welcome applications from Singaporeans and will review these on a rolling basis. Applicants can expect to receive an application outcome within 8 weeks of their application date.

Job Description

To assist in post-trade compliance, assist in the monitoring of the investment and transactional activities of fund managers to ensure compliance with regulatory and client-mandated investment guidelines.  You will also ensure that all client reporting are done accurately and on a timely basis. As our fund managers invest in a broad range of instruments, you should have some knowledge in various financial securities products.

Responsibilities

• Review and maintenance of accurate compliance rules across all fund types, in accordance with Investment guidelines or compliance parameters provided by client / fund manager.
• Ensure accurate and correct interpretation of guidelines and the creation of relevant rules in the compliance monitoring system.
• Ensure that alerts and / or breaches are monitored daily and follow-up action taken and documented. 
• Updating of Operating Procedures Manual and Operating Memorandums with clients.
• By adhering to guidelines and checklists, ensure that standard procedures and controls, as set out in the Operating Procedures Manual, are being adhered to. 
• Responsible for ensuring that all the daily / non-daily reporting to clients are met as per requirements.  
• Attend to client queries.
• Assist Funds Compliance Monitoring Manager in the smooth running of the compliance monitoring function of the department, including adherence to corporate and regulatory policies and requirements.
• Assist in process improvement initiatives. 
• Assist in training and development of new or inexperienced staff.
• Assist in user acceptance testing. 
• Working with internal/external parties (for example clients, fund managers, vendors, fund accountants, auditors etc)

Qualifications/Requirements

• Degree in Banking / Finance or Accountancy
• 2 - 4 years experience in the financial industry (fund management / insurance business will be preferred) with relevant experience in post-trade compliance platforms, creating and maintaining rules for purposes of portfolio compliance. Knowledge of the various component feeds to the system (fund accounting data base, third party vendor feeds) will be an added advantage.
• Strong working knowledge of investment guidelines, securities ratings and industry classification, benchmark indexes, etc. 
• Demonstrating a high level of accuracy and attention to detail.
• Ability to write macros and rule logic, knowledge of SQL and data mapping will be a plus.
• Computer literate with good working knowledge of Excel & macros. Preferably with working knowledge of SQL and data mapping.
• Able to interpret legal clauses and paraphrase into simple and clear requirements.
• Service-oriented and client focused. A team player with strong oral, written and interpersonal communication skills.
• Willing to work on Singapore public holidays.

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Citi is an equal opportunity and affirmative action employer.

Qualified applicants will receive consideration without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.

Citigroup Inc. and its subsidiaries ("Citi”) invite all qualified interested applicants to apply for career opportunities. If you are a person with a disability and need a reasonable accommodation to use our search tools and/or apply for a career opportunity review Accessibility at Citi.

View the "EEO is the Law" poster. View the EEO is the Law Supplement.

View the EEO Policy Statement.

View the Pay Transparency Posting

1. Creating and maintaining project documentation, including project charters, plans, schedules, and status reports.
2. Establishing and maintaining project governance and reporting mechanisms to track project progress and ensure effective communication.
3. Providing guidance and support to project teams on project management practices and ensuring compliance with established processes.
4. Identifying and addressing project risks and issues, and escalating critical concerns to senior management when necessary.
5. Monitoring project financials, including budget allocation, expenses, and resource utilization.

• 1 to 3 years of relevant experience
• Good and proven experience of Project support activities is essential for this role
• Have done budgeting/financial planning and Onboarding/ Offboarding
• Experience in managing the different stakeholders with diverse background
• Expert skills in Excel (including Formulas), MS Power Point 

NAVIATAIRE AIRLINE IT LEGAL SUPPORT APAC AND META
Manage legal support for Navitaire Airline IT for entire APAC and META markets in order to enable sales teams achieving their financial, strategic and operational objectives by providing solution-oriented, responsive and commercially-practical legal advice, while containing legal risks and exposure to the maximum extent possible. Where negotiation of certain positions is required, properly identifying the risks involved and internal approvals required. Drafting, negotiating and interpreting a wide variety of commercial issues and technology contracts agreements with airline customers, varying in nature, complexity and value, and work on all phases of deals, ranging from the proposal/bid review stages, right through to final negotiation, escalation to senior leadership and dealing with any post signature issues, claims and litigation. 

STRATEGIC IMPLEMENTATION AND ACCOUNT MANAGEMENT

• Work closely as a strategic and trusted business partner with and as part of the Navitaire business units' leadership team in APAC and META, and with Amadeus Airline IT leadership in China, identifying, analyzing and taking action to implement commercial strategies while managing legal and risk-related issues which may impact the performance and the reputation of the business lines.

•  Identify legal and compliance risks and advise on the implementation of risk-management strategies using strong thought leadership and support the business in managing them.

• Manage efficient and constructive legal support for customer negotiations and BAU service mode, act as escalation point and where necessary ensure informed and relevant escalation to Senior Management

• Oversee and manage any potential litigations in relation to any Airline IT accounts

POLICY IMPLEMENTATION

• Serve as primary point of contact to Navitaire BU on a global basis for data privacy matters. Engage and collaborate with LEG data privacy SME colleagues as appropriate.

• Implement and monitor compliance with global contracting policies, procedures, contract management tools and training on a variety of legal and contract matters, including to support risk management.

• Contribute to the preparation of contract templates for Airline IT unit that reflect latest policies, legal developments and best practices.

• Implement appropriate training for legal team members as well as commercial representatives (including Regional Heads).

• Contribute to the business strategy using specialist knowledge and experience, helping to define and shape how strategic, complex and business critical contracts are structured. 

DEPARTMENT MANAGEMENT

• Assess resourcing requirements in the APAC and META regions, including China, in close cooperation with the ACU BUs, ensuring level of support is appropriate and planned.

• Understand and continuously improve business performance through the integration of people, departments and processes.

• Identify and organise training to ensure that team members are empowered and engaged.

About ideal candidate:

• University Degree in Law (eg. JD, LLB, LLM) and Legal Qualification to practice as a lawyer (preferably in a common law jurisdiction).

• Senior professional with at least 8 years of post-qualification experience in private practice and/or in-house position in a multinational corporation.

• Experience in: solid experience in IT/SaaS/outsourcing agreements, as well as knowledge of data privacy issues. 

• High quality training in a common-law jurisdiction strongly preferred.

• Experience working within China or familiarity with Chinese law highly desirable.

• We require a seasoned (lead) negotiator (preferably on the IT vendor side) who knows how to balance between commercial and legal stakes. 

• Strong commercial outlook and great client care skills 

• Must have a strategic as well as legal approach to the law and like working in a fast paced, innovative environment.

#LIAPAC24

Diversity & Inclusion

We are an Equal Opportunity Employer and seek to hire the best candidate regardless of age, beliefs, disability, ethnicity, gender or sexual orientation.

Position Summary :

In anticipation of future bids and projects in Defence and Public Security sectors, Engineering Department requires system engineers who has a track record of building, deploying and maintaining the IT infrastructure in an enterprise environment. Domain knowledge in enterprise data networks and/or cybersecurity is desirable.

The System Engineer is to assist with IT infrastructure solutions according to project requirements and drive transformation for internal/external customers by adopting established platforms. He/She will be involved with the requirements gathering, preparation of proposals, and conduct of presentations to customers or system owners. Upon confirmation of projects, he/she is expected to take on an active role in the definition, procurement, deployment and operations of the necessary IT infrastructure covering but not limited to server hardware, virtualisation middleware, operating system and backup solution etc. Where necessary, he/she may be tasked to support data networking initiatives, cybersecurity implementations and other COTS deployment depending on his/her technical background and interests.

Main Tasks  & Responsibilities :

• Assist project or team leads in evaluating and recommending the appropriate IT infrastructure products (commercial or open source) that will meet project or customer requirements
• Take charge or support the deployment of said products, including integration and testing activities at the System-as-a-whole level
• Work with engineers from other disciplines (e.g. software, cybersecurity, integration) in the delivery of turn-key systems or proof-of-concept (POC) initiatives
• Monitor the health of infrastructure services and perform availability management for servers and its services, and assist in the resolution of operational issues
• Create & maintain technical documentation on Operations / Audit Best Practices, troubleshooting & related solutions knowledge base
• Manage the system recovery process (backup/restore of Infrastructure services and critical production server data and image) and assist in preparing incident reports in the event of outages
• Participate in failover or disaster recovery exercises of the IT infrastructure when required
• Deploy security fixes on Infrastructure services in accordance to enterprise vulnerability and patching strategy
• Support the administration of servers, VMware/Hyper-V platforms and domain controllers/LDAP servers
• Participate in the optimization of system performance and system capacity planning

Requirements :

• Degree in Computer Science, Information Technology or related disciplines
• At least five years of relevant IT experience in designing (not mandatory), deploying and managing IT infrastructure systems.

• Required knowledge and experience with Windows Server 2k16/2k19, Linux, VMware/Hyper-V virtualization, and Azure Cloud
• Knowledge of infrastructure best practices, system technologies, operation processes and system engineering methodologies
• Working knowledge of cybersecurity technologies will be desirable
• Technical certification in cloud and system technologies, such as CCNA, Microsoft Certified: Azure Administrator Associate, VCP (VMware), VMCE (Veeam), CEH etc. will be advantageous
• Good written and oral communication skills
• Motivated team player with a keen eye for details, but able to work independently as well when required
• Candidate should also be willing to explore new technical domains in order to have a holistic technical view of the digital transformation landscape

• Required knowledge and experience with Windows Server 2k16/2k19, Linux, VMware/Hyper-V virtualization, and Azure Cloud
• Knowledge of infrastructure best practices, system technologies, operation processes and system engineering methodologies
• Working knowledge of cybersecurity technologies will be desirable
• Technical certification in cloud and system technologies, such as CCNA, Microsoft Certified: Azure Administrator Associate, VCP (VMware), VMCE (Veeam), CEH etc. will be advantageous
• Good written and oral communication skills
• Motivated team player with a keen eye for details, but able to work independently as well when required
• Candidate should also be willing to explore new technical domains in order to have a holistic technical view of the digital transformation landscape

Grounded in a talent-centric mindset, Maker Lab is a marketing agency designed to build decentralised technology-led agency teams, rooted in collaboration with clients from the ground up. Maker Lab’s cross-functional teams of multidisciplinary specialists are embedded into client teams across digital marketing competencies — from measurement & analytics to content production.

Art Director & Copywriter

12 months fixed term contract

Maker Lab supports clients across technology, entertainment, financial services and the payments industry. We’re looking for dynamic individuals to join our team and support our amazing clients in the technology industry.

As an Art Director & Copywriter, you will be working closely with the team to drive bar-raising creative content to delight, inform and inspire audiences. You’ll be working in a fast-paced environment while helping to constantly evolve the local market’s creative and visual engagement strategies and support improving efficiencies. 

You are a problem solver with a passion for entertainment, you strive to bring the best idea into designs to elevate the client’s brand to the next level!

*Please share with us your portfolio to be considered for the role.

Role: 

• Supporting the conceptualisation and development of daily creative & content executions across all social platforms.
• You will be responsible for always-on social content curation efforts, from research and ideation to final expression.
• Supporting the rest of the team and collaborating with clients’ marketing, branding, and other teams and departments.
• Work with the team and create the strategic foundations to help us generate and execute impossible-to-ignore ideas for the clients’ branding, promotional campaigns, and marketing communications.
• Lead design & copywriting in the creative process, from brainstorming to designing pitch comps to delivery.
• Localising and adapting predefined formats and brand/campaign moments
• Stay relevant and in the know of the client's products and services
• Ideate and execute ideas from beginning to end in a fast-paced working environment.
• Create original visual executions that are exciting and innovative and that respond to the client’s business, brand and strategic objectives across the region. 
• Source and manage freelancers, third-party vendors and production partners.
• Maintain client relationships and apply business acumen to develop accounts where possible.

You:

• 2+ years of experience creating awesome work for top brands, preferably with a mix of in-house and agency creative production experience
• Experience with cross-channel visual language strategies and execution across digital, social, events and motion
• Manage multiple projects from concept through to completion, working with both in-house resources and third-party vendors
• You’re a graphic design enthusiast and interactive media advocate and, not tied to specific creative and execution formats, able to execute design work across all mediums.
• A multi-faceted designer who knows your Adobe Creative Suite well, and you’re happy to bounce between all kinds of software (Photoshop, Illustrator, After Effects and Premiere), depending on the occasion. 
• You don’t just consider yourself a great designer but also an amazing creative. You love coming up with ideas as much as you love spending time crafting them!

• A sharp-eyed, detail-oriented and good design ambassador. You have a strong sense of layout, colour, composition and type

• Exceptional verbal and written English communication and presentation skills and, ideally, fluent in another Asian language to support the projects spanning APAC.

Please note: due to the high volume of applications, only successful candidates will be contacted with a follow-up introduction email.  If you do not receive an email from Maker Lab, your application has been unsuccessful this time around. Look out for future roles! By submitting your application, you consent to the collection, use and disclosure of your data by the Maker Lab team for the purposes of your application. Where your application contains personal data of third parties, you confirm that you have obtained all necessary consents to provide the Maker Lab team with such personal data and that we may collect, use and/or disclose such data in accordance with the Personal Data Protection Act 2012.

Grounded in a talent-centric mindset, Maker Lab is a marketing agency designed to build decentralised technology-led agency teams, rooted in collaboration with clients from the ground up. Maker Lab’s cross-functional teams of multidisciplinary specialists are embedded into client teams across digital marketing competencies — from measurement & analytics to content production.

Videographer & Editor

12 months fixed term contract

Maker Lab supports clients across technology, entertainment, financial services and the payments industry. We’re looking for dynamic individuals to join our team and support our amazing clients in the tech industry.

As a Videographer and editor, you will be part of a team that specialises in crafting and curating high-impact content. You’ll be responsible for supporting the ideation, development and production of video features and formats while also contributing to the visual effects including motion graphics, digital animations and special effects. 

*Please share with us your portfolio to be considered for the role.

Role: 

• You will be responsible for the ideation, development and production of video content.
• You own the entire process and production of video content, low-touch and at scale, from ideation of creative concepts, pitching them to the team and client, to editing and exporting them for publishing.
• Oversee the quality and progress of audio and video engineering and monitor editing of all outgoing video content, ensuring that they are optimised and properly specced for the platforms they are published on.
• You own the creation of dynamic and compelling visual effects, editing, particle systems and shaders that meet all aesthetic, design and technical requirements for the project.
• Participate in creative ideation and brainstorming sessions, partnering with the market teams.
• Stay on top of global and local design, effects and editing trends and proactively share these insights with the team to experiment and develop new innovative ways of telling the client’s brand story.
• Provide key insights and collaborate with production partners, the team, and the client, to improve workflow and post-production efficiencies.
• Ensure the client’s brand guidelines and voice are followed closely and remain consistent in the video content.
• Review the script and briefs and provide creative input to turn the script and briefs into a full-fledged storyboard.

You:

• 2+ years of experience creating awesome work for top brands, preferably with a mix of in-house and agency creative production experience, 
• Proficiency in using specific editing software packages, such as Adobe Premiere Pro, Adobe After Effects, or Final Cut Pro. 
• A good understanding of motion graphics, who knows your Adobe Creative Suite well, and you’re happy to bounce between all kinds of software (Photoshop and Illustrator) depending on the occasion. 
• An excellent storyteller with the ability to create engaging, conversational, and culturally resonant editorial narratives through the medium of video in a simple, coherent manner.
• Some knowledge and experience with colour grading and treatment are a huge plus.
• Proficiency in using recording equipment and shooting high-quality videos.
• Proficiency in producing high-quality visual effects.
• Track record of strong performance and commitment to problem-solving.
• Highly motivated, energetic and a self-starter.

• Exceptional verbal and written English communications and presentation skills and, ideally, fluent in another Asian language to support the projects spanning APAC.

Please note: due to the high volume of applications, only successful candidates will be contacted with a follow-up introduction email.  If you do not receive an email from Maker Lab, your application has been unsuccessful this time around. Look out for future roles! By submitting your application, you consent to the collection, use and disclosure of your data by the Maker Lab team for the purposes of your application. Where your application contains personal data of third parties, you confirm that you have obtained all necessary consents to provide the Maker Lab team with such personal data and that we may collect, use and/or disclose such data in accordance with the Personal Data Protection Act 2012.

Marketing Executive is responsible for planning and executing marketing activities – activity concept construction, coordination and supervision of on the ground executions, and marketing expenses management to be within A&P budget. Ultimate objective of Marketing Executive role is to ensure all consumer engagement activities are executed as according to brand guidelines and marketing calendar, so overall business objectives can be met.

1.  Induce Trial Activities in Events

• Develop event calendar and manage monthly event scorecard.
• Lead-end-to-end event management includes agency brief to ensure excellent execution as according to brand guidelines.
• Track trial activities results and analysis for continuous improvements.
• Work with retailers to ensure top notch support to drive customers and sales to event.

2. Oversee Communication Materials Execution and Sampling Activities

• Ensure POSM is produced & installed according to brand guidelines and on schedule as per global deployment.
• Provide execution tracker and report.
• Ensure quality of each design proposed by agency meets brand equity standard.
• Manage sampling activities by ensuring Welcome Gift availability, allocation and usage.

3. Traffic Generation Activities, focusing on Key Consumption Period – Thematic Event

• Leverage moment to drive traffic and improve in the store.
• Brainstorm tactical and long-term programs to increase traffic to counters, translating into SK-II new users.
• Constantly track New User result per month
• Monthly submission of New User target to field team and report to principal.
• Provide assistance to Senior Brand Manager on any other marketing activities related matters and supervising offline and online marketing campaigns.

• Minimum university graduate degree - preferably in Marketing or Business discipline
• Analytical, numerically strong, meticulous and organized with a flair / passion for beauty or FMCG products
• A team player that thrives in a fast-paced competitive business environment
• Possess good interpersonal skills and are able to build strong rapport with key stakeholders
• Possess good communication and presentation skills, with a strong command of the English language

• Flexi-benefit
• Complimentary goods
• Mental health leave