Responsibilities:

· Handle administrative duties involving inventory control, invoice processing and pricing update

· Coordinate with 3rd party logistic and warehouse on tracking of shipments to ensure timely delivery and order fulfillment

· Send notification to stores on when goods are ready to order

· Assist in generating weekly and monthly department related reports

· Handle retail outlets and online enquiry

· Assist in any other ad-hoc duties assigned

Requirements:

· Well versed in Microsoft office, especially Excel. Good worksheets skills like lookup to generate structured reports

· Skilled in Photoshop/Illustrator is a good tool to have for needed alterations

· Able to communicate with intermediate writing skills for the bilingual languages ie Mandarin and English, in order

to communicate with Mandarin speaking supplier. Processing of documents in Mandarin needed. Proficiency in

Mandarin is essential

Whether you’re at the start of your career or looking to discover your next adventure, your story begins here. At Citi, you’ll have the opportunity to expand your skills and make a difference at one of the world’s most global banks. We’re fully committed to supporting your growth and development from the start with extensive on-the-job training and exposure to senior leaders, as well as more traditional learning. You’ll also have the chance to give back and make a positive impact where we live and work through volunteerism.

Shape your Career with Citi

Citi’s Global Legal Affairs and Compliance (GLAC) empowers and protects Citi by providing legal, compliance, investigative, and security services to our firm. We manage compliance risk, provide legal analysis and advice, protect Citi’s people and businesses, advocate for legal and regulatory outcomes that benefit our firm and our clients, and ultimately promote behavior that is consistent with Citi’s mission and culture.

We’re currently looking for a high caliber professional to join our team as Non-Officer, AML Compliance CORE Senior Asst. Manager - Hybrid (Internal Job Title: Compl AML Core Analyst 2 - C10) based in, Singapore. Being part of our team means that we’ll provide you with the resources to meet your unique needs, empower you to make healthy decision and manage your financial well-being to help plan for your future. For instance:

• Citi provides programs and services for your physical and mental well-being including access to telehealth options, health advocates, confidential counseling and more. Coverage varies by country.
• Citi provides access to an array of learning and development resources to help broaden and deepen your skills and knowledge as your career progresses.

The Compliance AML Core Analyst 2 is a developing professional role. Applies specialty area knowledge in monitoring, assessing, analyzing and/or evaluating processes and data. Identifies policy gaps and formulates policies. Interprets data and makes recommendations. Researches and interprets factual information. Identifies inconsistencies in data or results, defines business issues and formulates recommendations on policies, procedures or practices. Integrates established disciplinary knowledge within own specialty area with basic understanding of related industry practices. Good understanding of how the team interacts with others in accomplishing the objectives of the area. Develops working knowledge of industry practices and standards. Limited but direct impact on the business through the quality of the tasks/services provided. Impact of the job holder is restricted to own team.

In this role, you’re expected to:

• Enhance and implement of best -in-class AML Compliance policies and practices.
• Provide expert advice on AML Compliance policies to the AML/Financial Crime Support teams and the business.
• Perform AML Compliance quality and testing, evaluate process deficiencies, analyze control measures, enhance reporting capabilities and recommend corrective actions while satisfying regulatory and audit commitments. Further, assess and identify emerging risks and recommend / drive program enhancements.
• Identify and escalate unusual activity or cases that fail to meet Citi and line of business guidelines to appropriate management or business partners. Advise management on next steps.
• Create, develop and deliver relevant training to business and functional partners.
• Additional duties as assigned.
• Appropriately assess risk when business decisions are made, demonstrating particular consideration for the firm's reputation and safeguarding Citigroup, its clients and assets, by driving compliance with applicable laws, rules and regulations, adhering to Policy, applying sound ethical judgment regarding personal behavior, conduct and business practices, and escalating, managing and reporting control issues with transparency.

Qualifications:

• 1-2 years’ experience in AML, knowledge of AML regulations preferred, proficiency with MS office, verbal/written skills, analytical skills
• Consistently demonstrates clear and concise written and verbal communication skills
• Work collaboratively with regional and global partners in other functional units; ability to navigate a complex organization
• Knowledge of the laws applicable to money laundering, including the Bank Secrecy Act, The USA PATRIOT Act, US Treasury AML guidelines, OFAC requirements, and Suspicious Activity Reporting requirements. Good project management and organizational skills and capability to handle multiple projects at one time Knowledge of AML requirements applicable to banks
• Bachelor’s/University degree or equivalent experience

Working at Citi is far more than just a job. A career with us means joining a family of more than 230,000 dedicated people from around the globe. At Citi, you’ll have the opportunity to grow your career, give back to your community and make a real impact.

Take the next step in your career, apply for this role at Citi today

https://jobs.citi.com/dei

Duties and Responsibilities:

1. Reporting to the Vice President, Human Resources, this generalist role will be responsible for managing the full spectrum of HR, with a focus on HR Development, Performance/Talent Management, Engagement and Administration for a start.
2. Partner Business Units to advise stakeholders and support in relevant HR matters such as developing in-house courses, administering training budget and external course registrations, managing annual performance and talent review exercises etc.
3. Support in reviewing and updating of HR policies. Keep abreast of HR regulations and best market practices, to recommend enhancement of practices and streamlining of processes.
4. Plan and lead in driving employee engagement programs and events to promote a positive and inclusive workplace culture.
5. Support in maintaining HR System, ensuring accurate records and documentation. Conduct data analysis to identify trends and insights to support decision making and reviews.
6. Lead and manage office administration, which includes office planning, employee travel management, procurement of office stationery, equipment and other supplies etc.
7. Support in other relevant duties as assigned.

Requirements:

• Degree in HR, Business or related discipline.
• Minimum 5 years of relevant experience. Prior experience from public sector will be an added advantage.
• Well-versed with Singapore Employment Act.
• A team player with strong stakeholder management, problem-solving and communication skills.
• Proactive, resourceful and ability to prioritise effectively.

Duties and Responsibilities:

1. Support in the full spectrum of HR operations and end-to-end employee lifecycle processes, such as recruitment, onboarding, training, offboarding etc.
2. Provide HR administrative support, such as administer work passes and employment contracts, process claims/invoices, prepare monthly reports and maintain personnel files and system records etc.
3. Coordinate in-house courses, administer training budget and external course registrations.
4. Assist in the review and implementation of HR policies and practices, and handle day-to-day employee queries.
5. Plan and organise employee engagement activities.
6. Handle office administration matters, which includes employee travel management, procurement of office stationery, equipment and other supplies etc.
7. Support in other relevant duties as assigned.

Requirements:

• Minimum Diploma with at least 3 years working experience in HR and Admin. Fresh Degree graduates are welcome to apply.
• Good team player with the ability to work in a fast-paced environment and manage wide breath of generalist scope.
• Possess good organisation, communication and interpersonal skills
• Fast learner, proactive and meticulous.

Overview

The Director of IT Planning and Business Relationship Management at MUFG Bank's Systems Office for Asia (ASO) in Singapore is a high-level leadership role responsible for strategic IT planning, performance monitoring, stakeholder communication, and team management. This role requires a seasoned professional with extensive experience in strategic planning, IT initiatives, business relationship management, and team leadership. The Director will oversee a team of over 10 professionals, ensuring alignment with the organization's strategic goals and fostering a collaborative and high-performance work environment.

Job Responsibilities

Strategic Planning and Execution

o Develop and promote comprehensive business plans and strategies.

o Collaborate with stakeholders, including the Head Office in Tokyo and APAC management, to ensure cohesive strategy development and execution.

o Propose and evaluate innovative IT initiatives in collaboration with SMEs.

Performance Monitoring and Reporting

o Develop and monitor key performance indicators (KPIs) of ASO to track the progress and success of IT initiatives.

o Prepare detailed reports and presentations for management, providing insights and recommendations based on data analysis.

o Generate monthly IT reporting and forecasting for submission to the Head Office, and assist in creating reports and presentation materials for executive meetings.

Strategic Partnership and Ad-hoc Support

o Act as a strategic partner to ASO management, providing proactive support in organizational strategy development and ad-hoc tasks.

o Evaluate and propose improvements to the organizational framework.

o Ensure timely responses to emerging issues, contributing to ASO's strategic direction.

Stakeholder Communication, Coordination, and Business Relationship Management

o Establish and maintain business partner relationships, with a deep understanding of business and IT needs.

o Plan to implement new, or improve existing business and IT services, by pursuing the newest technology and cost-effective methods.

o Understand business needs and reflect them in the IT strategy to ensure alignment and support for business objectives.

o Manage IT-related meetings and committees, coordinating IT strategies across APAC managements.

Team Leadership and Development

o Lead and mentor a team of over 10 professionals, fostering a collaborative and high-performance environment.

o Provide guidance and support for team members' professional growth and development.

High-Level Management

o Oversee the IT Planning Team and Business Relationship Management Team, ensuring alignment with organizational goals.

o Manage and coordinate team activities for effective project and initiative execution.

Job Requirements:

• Minimum 10 years of experience in IT planning and development within the banking industry, with at least 3 years in IT planning.
• 3 years in the upstream processes of system development or business relationship management with experience in developing, promoting business plans and strategies, and coordinating with stakeholders from other regions and departments.
• Minimum JLPT N1 Certification or a degree in Japanese university or equivalent is required to interpret and communicate requirements to the Tokyo Head Office, where primary business communication is in Japanese and work in partnership with the senior management.
• Experience leading a team of at least 5 members.
• Strong leadership and people management skills, with the ability to inspire and develop talent.
• Excellent analytical and problem-solving abilities, with a keen eye for detail.
• Strong communication and interpersonal skills, with the ability to build relationships and influence stakeholders at all levels.
• Proactive, responsible, and able to work independently.
• Fast learner with a hands-on approach to problem-solving.
• Familiarity with IT strategy and the implementation of new technologies is preferred.

We regret to inform that only shortlisted applicants will be notified.

Job ID: 10068504

You are responsible for the day to day management of our custom-build job shop fabrication environment, to maximize productivity and cost-savings. This will require you to plan, implement and monitor work schedules and supervise the production process with various parties. You will also need to evaluate and resolve any production-related discrepancies and problems, as well as ensure meeting all permits required by regulatory authorities.

Responsibilities

• Work with the production team to innovate and improve existing fabrication processes.
• Develop and implement quality control measures to repeatedly deliver desired results.
• Oversee the maintenance of factory and equipment for maximum safety and efficiency.
• Adhere to statutory requirements and company enforced rules and regulations
• Coordinate with project personnel to receive/clarify customers’ requirements.
• Apply problem solving skills and work with production supervisors, draftsmen to derive fabrication solutions upon receipt of design drawings.
• Value engineer solutions to optimize cost savings.
• Plan production processes and allocate/deconflict resources for scheduling delivery.
• Track production output, cost and progress to ensure quality, budget and delivery targets are met.
• Coordinate and work with specialist vendors to ensure quality and project requirements are met.
• Lead, organize or participate in daily discussions to ensure smooth production operations.

Requirements

• Minimum Diploma or Bachelor degree in Engineering;
• At least 2+ years proven experience in production/industrial engineering; managerial experience a plus
• Familiarity with CAD software
• Proficiency using Microsoft Office
• Possess a wide breadth of knowledge in Engineering & materials know-how
• Excellent communication skills
• Ability to maintain positive vendor and client relationships
• Strong coordination skills, organized and an energetic people-person with an eye for details
• Self-driven, results-oriented, thorough and is able to work well under pressure
• Strong leadership, communication and interpersonal skills
• Strong analytical and problem-solving skills

Job Responsibilities:

Job Description

· Boost company’s social media profile and online presence

· Develop and oversee the execution of our social media accounts across major channels such as Instagram, Facebook, EMD newsletter

· Upload accurate data onto company website

· Crafting engaging contents, visuals and copywriting for digital and social media to engage followers.

· Manage social media community engagement and improve overall brand presence in the social media sphere

· Conceptualise, design and manage the production of marketing material including print and digital advertising, posters, exhibitions and displays, social media/digital communications, catalogues and daily graphical needs

· Edit graphic and photos based on existing assets

· To provide creative support to Store Design on required artwork e.g. wall murals for new stores and hoarding artwork for new or renovated stores, etc

· Any other duties that the company may assign from time to time

Job Requirements:

· Diploma/Degree in design, visual communication or related field

· Demonstrable graphic design skills with a strong portfolio

· Innovative, creative, highly analytical and possesses excellent problem-solving skills

· Possess strong communication and interpersonal skills, with good writing and copywriting skills

· Creativity with good eye for design and details, preferably with photo and video editing knowledge

· Be able to work independently and take calculated risks to get the job done

· Committed to meeting deadlines and pays good attention to details and have an eye for good composition and layout

· Has a good understanding of consumer behaviour and trends

· Relevant working experience in copywriting or Social Media platform, ideally within Retail sectors

· Proficient in Photoshop and Adobe Illustrator is a must

Kindly note that we have no quota available

Location: East

Mon to Fri 8am to 5pm

Have AWS & bonus

Hands-on job

Job Requirement

1. Able to do PLC, HMI, programming with Mitsubishi and Omron brand.

2. Experience in handling Mitsubishi and Omron product servo motor products.

3. Understanding and being able to design automation electrical circuits.

4. Hard working and able to work hands on.

Requirements

• Diploma in Engineering
• At least 2 years experience

*Only shortlisted candidates will be notified*

Please submit your updated resume in MS format by using the APPLY NOW BUTTON.

Alternatively, you may also email your resume to us at [email protected]

Emily Fong

Senior Talent Specialist
Atomrecruit Pte. Ltd. | MOM EA License No.: 15C7443
EA Personnel Reg No.: R1768368

Job Summary

We are seeking a passionate and experienced C# Developer who thrives in dynamic environments and is eager to make a meaningful impact.

Mandatory Skill-set

• Degree in Information Technology, Computer Engineering, and/or Computer Science;
• Minimum 3+ years of professional experience in C#, .NET Development;
• Proficiency in WPF and ASP.NET for presentation frameworks;
• Strong understanding of relational database concepts;
• Hands-on experience with MS SQL;
• Proficient in Git with solid grasp of Git workflows;
• Experience in Agile Scrum teams; familiarity with Jira and Confluence;
• Good communication and presentation skills.

Desired Skill-set

• Experience working with tools such as Jenkins and Octopus;
• Experience working with ReactJS is preferred.

Responsibilities

• Engage in the software development, maintenance, and support of custom-built applications to enhance functionality and performance;
• Prepare comprehensive technical documentation utilizing Jira and Confluence to facilitate effective communication among team members and stakeholders;
• Conduct unit testing on software deliverables, and assist in product, integration, and user acceptance testing to ensure high-quality outcomes;
• Provide post-implementation support by investigating and troubleshooting issues to guarantee uninterrupted operation of applications;
• Undertake any additional ad-hoc responsibilities as assigned to support team objectives and project needs.

Should you be interested in this career opportunity, please send in your updated resume to [email protected] at the earliest.

When you apply, you voluntarily consent to the disclosure, collection and use of your personal data for employment/recruitment and related purposes in accordance with the SCIENTE Group Privacy Policy, a copy of which is published at SCIENTE’s website (https://www.sciente.com/privacy-policy).

Confidentiality is assured, and only shortlisted candidates will be notified for interview.

Job Summary

We are seeking a passionate and experienced C# Engineer who thrives in dynamic environments and is eager to make a meaningful impact.

Mandatory Skill-set

• Degree in Information Technology, Computer Engineering, and/or Computer Science;
• Minimum 3+ years of professional experience in C#, .NET Development;
• Proficiency in WPF and ASP.NET for presentation frameworks;
• Strong understanding of relational database concepts;
• Hands-on experience with MS SQL;
• Proficient in Git with solid grasp of Git workflows;
• Experience in Agile Scrum teams; familiarity with Jira and Confluence;
• Good communication and presentation skills.

Desired Skill-set

• Experience working with tools such as Jenkins and Octopus;
• Experience working with ReactJS is preferred.

Responsibilities

• Engage in the software development, maintenance, and support of custom-built applications to enhance functionality and performance;
• Prepare comprehensive technical documentation utilizing Jira and Confluence to facilitate effective communication among team members and stakeholders;
• Conduct unit testing on software deliverables, and assist in product, integration, and user acceptance testing to ensure high-quality outcomes;
• Provide post-implementation support by investigating and troubleshooting issues to guarantee uninterrupted operation of applications;
• Undertake any additional ad-hoc responsibilities as assigned to support team objectives and project needs.

Should you be interested in this career opportunity, please send in your updated resume to [email protected] at the earliest.

When you apply, you voluntarily consent to the disclosure, collection and use of your personal data for employment/recruitment and related purposes in accordance with the SCIENTE Group Privacy Policy, a copy of which is published at SCIENTE’s website (https://www.sciente.com/privacy-policy).

Confidentiality is assured, and only shortlisted candidates will be notified for interview.

Responsibilities in Events & Retail Stores:

Providing A Great Shopping Experience

• Handling customer complaints and concerns.
• Answer to customers questions through in-person, phone, email, chat and may also providing timely, empathetic help that keeps customers’ needs at the forefront of every interaction.
• Be personalized, competent, convenient and proactive.
• To ensure stocks are fully replenished on retail shelves at all times.
• Operate P.O.S machine and handle cash and other payment methods professionally, courteously. Understands how to handle local and foreign currency.

Provide Retail Experience That Meets Guest Expectations

• Participate in monthly inventory stock take.
• Proactively engages with all guests and upsells items.

Work with Shop in Charge on the Retail & Events Team

• Equipped in technical skills and product knowledge.
• Constantly improve or maintain performance and provides guidance where performance is below expectation.
• Ensures execution and maintenance of all Visual Guideline as well as guaranteeing the visual presentation of retail store is meeting standards.
• Ensures that safe working practices are followed
• Maintains levels of confidentiality and discretion for all VIPs.

Online Orders And Store Orders

• Ensure that all web orders and enquiries are answered timely.
• Ensure all online products information, inventory and new products are up to date

Other Responsibilities

• To oversee and ensure smooth processing of mail orders request.
• Addressing feedback from VIPs to enhance guest’s experience.
• To observe professional and customer focused telephone etiquette at all times.
• To be familiar with any and all promotional events for the Retail store or Pop up events.
• To record and handle any defective and damaged goods and highlight to management in a timely manner.

Experience in Aluminium windows, doors , curtain walls and related aluminium facade works.

Handle all site setting, measurements, verication of dimensions.

Project monitoring and coordination, site supervision.

Assist the Project Manager in liaising with appointed Professional Engineer's on the submissions and statutory requirements.

Liaise closely and monitor with production depatment on the output of fabrications and delivery schedule.

This will also include hardware and ironmongeries.

Ensure all installation works carried out by the nominated sub-contractors are in accordance to the approved drawing, in view of the quality of the workmanship, the skills of grouting.

Submissions of progress claim to main contractor and verify approved all sub contractors progress claim to the respective Quantity Surveyors in charge.

Have strong abilities and knowledge in project management, administrations, contractual matters, design requirements and fabrication processes to facilitate the smooth operation of projects.

Driver Responsibilities:

• Transporting clients from airports to hotels and vice versa.
• Carrying out vehicle maintenance checks.
• Delivering packages to customers in a timely manner.
• Picking up office purchases or other administrative needs.
• Utilizing navigation apps to find the most optimal route.
• Interacting with clients in professional conduct.
• Working at night and on weekends.
• Maintaining an organized travel schedule.
• Ensuring that vehicles have sufficient gas and are always ready for use.
• Arranging for vehicle repairs when necessary.
• Updating monthly mileage records.
• Driving a variety of vehicles, including motorbikes, cars, buses and trucks.

Driver Requirements:

• A valid driver's license.
• 1-year driving experience.
• Extensive knowledge of the operating area.
• Physical strength and ability to lift up to 70 pounds.
• Excellent organizational and time management skills.
• Exceptional interpersonal skills.
• Good verbal communication.
• Proficiency using GPS devices.

JOB SCOPE:

· Provide consistent professional spa massage (either foot or body) in accordance with spa standards.

· Professionally advise customers on the benefits of the treatments performed.

· Be sensitive to each customer's comfort level and service needs.

· Ensure guest comfort during the treatment by monitoring room temperature, lighting, and music level.

· Enquiring about guests' medical conditions and allergies before providing spa services.

· Setting up spa and work stations, responsible for the maintenance of cleanliness and neatness of the spa facilities.

· Handle customer queries and concerns efficiently and politely.

· Resolving guest complaints and reporting any accidents to the supervisor.

JOB REQUIREMENTS:

• Good interpersonal Skills. Good communication and listening skills.
• Team player.
• Customer-oriented.
• Take pleasure in working with people and have an outgoing personality.
• This position requires an applicant with a flexible schedule and the ability to work all shifts, weekends and holidays.
• Interested may contact me or drop me an email

Job Description:

• Review tender specifications / customers’ requirements and prepare process design.
• Obtain quotation from vendors, suppliers, and subcontractors based on the requirements.
• Interact closely with vendors to understand new technologies and effective implementation of customer applications using vendor’s information.
• Interact closely with customers on technical information and clarifications.
• Prepare cost effective costings.
• Prepare commercial & technical proposals with specifications for timely bid submissions.
• Generate / coordinate P&ID and General Arrangement drawings.
• Work with Business Development Manager to apply costing and process design strategies to increase probability of winning bids.
• Coordinate with Process / Mechanical / Electrical & Instrumentation Team for technical clarification support if required.
• Follow up with customers on submitted proposals and potential opportunities.
• Negotiate with vendors and customers if required.
• Upon award of projects, review and verify completeness of PO contract and compliance with agreed requirements.
• Communicate and nurture relationships with customers to drive more opportunities.

Requirements:

• Degree in Environmental or Chemical Engineering.
• Knowledge or previous experience in water treatment process and municipal wastewater treatment such as Filtration, UF, RO, EDI, SRU, MBBR, MBR etc.
• Knowledge and experience on pumps, motors, valves, piping, mechanical and electrical components for oil and gas industry is added advantage.
• Minimum 5 years of relevant experiences.
• Strong verbal and written communication skills in English.
• Ability to prioritize multiple tasks and work on own initiative.
• Willing to travel for site visits, sales presentation to customers and technical clarification meeting occasionally.

Key Roles and Responsibilities

• Act as a trusted advisor to our banking clients throughout the T24 project lifecycle (Analysis & Design, Implementation, Go-Live, and Post-Live Support).
• Collaborate effectively with senior management, technical and business teams, vendors, and stakeholders to achieve project objectives.
• Lead assigned areas of responsibility, including developing and executing testing plans, data migration strategies, integration plans, cutover plans, and implementation.
• Configure and validate custom Temenos T24 functionalities, ensuring user acceptance and high-quality solutions.
• Create clear and concise technical documentation for internal and external audiences.
• Deliver technical training to clients and end-users as required.
• Contribute to migration strategy development and execution.

Technical and Professional Requirements :

• Bachelor's degree with a minimum of 6 years of experience in technical consultancy and expert services ideally with Temenos T24 software within a banking environment.
• Proven experience and a successful track record in delivering end-to-end T24 Core Banking or Wealth Suite transformation projects.
• In-depth knowledge of T24 architecture design principles.
• A strong blend of technical expertise and product knowledge, ideally with expertise in one or more of the following T24 modules:

1. Securities and Corporate Actions
2. Derivatives (DX)
3. Structured Products (SY)
4. Treasury Modules (MM, FX, and Swaps)

• Experience in Financial Accounting and GL reporting, including preparing accounting schemas, and charts of accounts, and analyzing/correcting GL mismatches.
• Experience in planning and executing T24 upgrades, TAFC to TAFJ migrations, and performance-tuning projects. (Advantage)
• Hands-on experience with integration frameworks like IRIS and design frameworks.(Preferred)
• Strong technical knowledge of INFOBASIC, T24 JAVA API coding, JAVA, and Oracle 10+ operating systems.
• Familiarity with the functionality of UNIX, AS400, and NT operating systems, particularly disc structures.
• Experience integrating T24 with Wealth Suite components (TAP, TTI, and TDS).

Essential Skills:

• Proven experience in implementing T24 modules is a must as this is purely an implementation role.
• Strong technical expertise and product knowledge in one or more of the T24 modules namely Securities and Corporate Actions, Derivatives (DX), Structured Products (SY), Treasury Modules (MM, FX, and Swaps).

Position Overview:

We are seeking a dynamic and customer-focused individual to join our team as a Customer Service Executive specializing in Order Management. The successful candidate will play a pivotal role in ensuring a seamless order processing experience for our customers. The primary responsibility will be to manage and oversee the end-to-end order fulfilment process, ensuring accuracy, efficiency, and exceptional customer satisfaction.

Key Responsibilities:

1. Order Processing:

• Receive and review customer orders, ensuring accuracy and completeness.
• Input orders into the system accurately and in a timely manner.
• Coordinate with various departments to ensure order fulfilment within specified timelines.
• Lead and see-through end-to-end delivery process of orders (from arrangement of deliveries to delivery date)
• Handle returns enquiries and provide clear guidance to customers on return process.
• Handle all claim matters on defects and wrong pricings, etc.

2. Customer Communication:

• Communicate with customers regarding order status, delivery timelines, and any relevant updates.
• Handle customer inquiries and concerns professionally and efficiently.
• Provide proactive communication to customers regarding any potential delays or issues.
• Follow up to resolve any issues that arises.

3. Issue Resolution:

• Investigate and resolve order-related issues promptly and effectively.
• Collaborate with cross-functional teams to address any challenges in the order fulfilment process,
• To resolve feedback and address operation challenges.
• Proactively identify opportunities for process improvement to enhance overall customer satisfaction.

4. Documentation and Record Keeping:

• Maintain accurate and up-to-date records of customer orders, interactions, and resolutions.
• Prepare and maintain reports related to order processing metrics.

5. Collaboration:

• Work closely with the Sales, Warehouse, and Logistics teams to optimize order fulfilment processes.
• Collaborate with internal stakeholders to ensure alignment on customer expectations and delivery commitments.
• Foster a positive work environment.

Qualifications:

• Possess a Degree (Fresh graduate), Diploma or equivalent
• 5 years of proven experience in customer service, order management, or a related role.
• Excellent communication and interpersonal skills. Strong proficiency in written and spoken English.
• Strong organizational and multitasking abilities.
• Attention to detail and a commitment to accuracy.
• Problem-solving skills with a proactive and customer-centric approach.
• Proficiency in using order management systems and related software.

Preferred Skills:

• Familiarity with order processing systems.
• Prior experience in a fast-paced customer service environment.
• Knowledge of supply chain and logistics processes.
• Ability to adapt to changing priorities and thrive in a dynamic work environment.

We are looking for a center care taker for PlayFACTO School at Bedok Reservoir (Mon-Fri, 11am-5.30pm)

• Maintain cleanliness and hygiene of the premise
• Prepare snacks and simple meals for children (no cooking required)
• Wash plates and utensils
• Provide basic care for students
• Any ad-hoc duties as assigned

Interested personnel, send your resume by applying for this role or WhatsApp to 81128546.

We seek your understanding that only shortlisted candidates would be contacted.

Operations Supervisor Responsibilities:

• Planning and executing departmental budgets.
• Overseeing inventory needs and undertaking office management and administration.
• Coming up with effective strategies to enhance the organization's financial health.
• Recruiting quality employees to provide high-quality customer support.
• Motivating and supervising employees.
• Evaluating the performance of your assigned employees, delivering positive and/or negative feedback, and addressing any shortcomings.
• Designing and implementing departmental policies, procedures, goals, and objectives.
• Evaluating and reporting on department metrics to upper management.
• Developing strategies to improve department metrics and performance.
• Improving the work environment and operations of your department and the organization as a whole.

Operations Supervisor Requirements:

• A high school diploma or GED.
• A bachelor's or associate's degree in operations management or business management may be advantageous.
• Proven work experience in the relevant department.
• Experience in implementing operational processes.
• Good working knowledge of operational procedures and policies.
• Strong project management, administrative management, and organizational skills.
• Excellent leadership and decision-making skills.
• Great communication and interpersonal skills.

Marketing Manager Responsibilities:

• Evaluating and optimizing marketing and pricing strategies.
• Analyzing market trends and preparing forecasts.
• Generating new business leads.
• Increasing brand awareness and market share.
• Coordinating marketing strategies with the sales, financial, public relations, and production departments.
• Developing and managing the marketing department's budget.
• Overseeing branding, advertising, and promotional campaigns.
• Managing the marketing department's staff.
• Preparing and presenting quarterly and annual reports to senior management.
• Promoting our brand at trade shows and major industry-related events.
• Keeping informed of marketing strategies and trends.

Marketing Manager Requirements:

• Bachelor's degree in marketing, finance, business administration, or similar.
• A master's degree in a relevant field will be advantageous.
• At least two years' experience as a marketing manager.
• Proficiency in electronic marketing automation software such as HubSpot Marketing and Bitrix24.
• Extensive knowledge of marketing strategies, channels, and branding.
• Superb leadership, communication, and collaboration abilities.
• Exceptional analytical and problem-solving skills.
• Strong time management and organizational abilities.

We are looking for an Exhibition Designer to join our creative team at Paper Carpenter! The ideal candidate will bring technical expertise in designing and developing innovative, lightweight structures for products and events. This role involves a blend of structural analysis, creative problem-solving, and collaboration with project management to deliver unique and functional designs.

Job Scope:

- Collaborate closely with the creative team to conceptualise and develop 3D design concepts that align with client objectives and brand identities for various products, events, and exhibitions.

- Translate conceptual ideas into visually compelling designs that capture the essence of each brand and resonate with target audiences.

- Ensure all 3D designs meet quality standards, client specifications, and project deadlines.

- Knowledge in exhibition design considerations to ensure stability and durability.

- Prepare detailed technical drawings, blueprints, and 3D models using software like 3D Rhino, CAD, Adobe Illustrator, and Adobe Photoshop.

- Collaborate with project management to ensure design integration and feasibility.

- Address and troubleshoot structural challenges with innovative, sustainable solutions.

Requirements:

- Diploma or Degree in a relevant field of study. E.g. Product design, Architecture design.

- Minimum of 1-2 years of experience in the MICE/Exhibition/Events field.

- Ability to manage multiple design projects simultaneously.

- Experience working collaboratively with other designers, including graphic, as well as project managers and production teams.

- Proficiency in design software, including 3D Rhino, CAD, Adobe Illustrator, and Adobe Photoshop.

- Demonstrated ability to create functional, unique, and aesthetically appealing designs.

- Strong communication and collaboration skills, with the ability to work closely with technical and project management teams.

Job Requirements

-Must be able to work night shift and split shift

-Must be able to work extra hours if needed

-Serves as the link between direct reports and middle / upper management.

-Plans production operations, establishing priorities and sequences for manufacturing products, utilizing knowledge of production processes and methods, machine and equipment capabilities, and human resource requirements and capabilities.

-Makes decisions on job assignments and work priorities

-Reviews production and operating reports and resolves operational, manufacturing, and maintenance problems to ensure minimum costs and prevent operational delays and downtime.

-Responsible for equipment condition and department housekeeping

-Researches, complies and prepares reports, correspondence, and other information required by management, as well as, identifies and resolves report discrepancies or errors.

-Works with employees to maintain a safe work environment. Leads and supports direct reports to work in a safe manner and to seek improvements in work practices.

-Ensures that product quality and production efficiencies meet or exceed established standards.

-Examines procedures and recommends changes to save time, labor, and other costs and to improve quality control and operating efficiency.

-Observes direct reports to ensure compliance with safety, quality, and productivity standards.

-Verifies completeness and accuracy of direct reports’ work, computations, and records.

-Participates in work of direct reports to facilitate productivity or overcome difficult aspects of work.

· Must be able to work night shift and split shift

· Must be able to work extra hours or weekend if needed

Marketing Manager Responsibilities:

• Evaluating and optimizing marketing and pricing strategies.
• Analyzing market trends and preparing forecasts.
• Generating new business leads.
• Increasing brand awareness and market share.
• Coordinating marketing strategies with the sales, financial, public relations, and production departments.
• Developing and managing the marketing department's budget.
• Overseeing branding, advertising, and promotional campaigns.
• Managing the marketing department's staff.
• Preparing and presenting quarterly and annual reports to senior management.
• Promoting our brand at trade shows and major industry-related events.
• Keeping informed of marketing strategies and trends.

Marketing Manager Requirements:

• Bachelor's degree in marketing, finance, business administration, or similar.
• A master's degree in a relevant field will be advantageous.
• At least two years' experience as a marketing manager.
• Proficiency in electronic marketing automation software such as HubSpot Marketing and Bitrix24.
• Extensive knowledge of marketing strategies, channels, and branding.
• Superb leadership, communication, and collaboration abilities.
• Exceptional analytical and problem-solving skills.
• Strong time management and organizational abilities.

Chef Responsibilities:

• Ensuring that all food is of excellent quality and served in a timely manner.
• Planning the menu, keeping in mind budget, and availability of seasonal ingredients.
• Overseeing all kitchen operations.
• Coordinating kitchen staff, and assisting them as required.
• Training staff to prepare and cook all the menu items.
• Taking stock of ingredients and equipment, and placing orders to replenish stock.
• Enforcing safety and sanitation standards in the kitchen.
• Creating new recipes to keep the menu fresh.
• Keeping up to date with industry trends.
• Receiving feedback and making improvements where necessary.

Chef Requirements:

• Culinary school degree/diploma.
• Past experience as a working chef.
• Advanced knowledge of the culinary arts.
• Perfectionism in sanitation and quality control.
• Portfolio of creative, unique dishes.
• Expert multitasking ability.
• Great leadership and interpersonal skills.
• Ability to run stocktaking and place orders for resupply.
• Exemplary work ethic in a high-pressure environment.
• Passion and pride for delighting people with food.

Operations Supervisor Responsibilities:

• Planning and executing departmental budgets.
• Overseeing inventory needs and undertaking office management and administration.
• Coming up with effective strategies to enhance the organization's financial health.
• Recruiting quality employees to provide high-quality customer support.
• Motivating and supervising employees.
• Evaluating the performance of your assigned employees, delivering positive and/or negative feedback, and addressing any shortcomings.
• Designing and implementing departmental policies, procedures, goals, and objectives.
• Evaluating and reporting on department metrics to upper management.
• Developing strategies to improve department metrics and performance.
• Improving the work environment and operations of your department and the organization as a whole.

Operations Supervisor Requirements:

• A high school diploma or GED.
• A bachelor's or associate's degree in operations management or business management may be advantageous.
• Proven work experience in the relevant department.
• Experience in implementing operational processes.
• Good working knowledge of operational procedures and policies.
• Strong project management, administrative management, and organizational skills.
• Excellent leadership and decision-making skills.
• Great communication and interpersonal skills.