Security Executive

Summary of Responsibilities:

The main responsibilities and tasks of this position are as listed below, but not limited to these:

• Report for duty as per schedule in roster and be in attendance for the daily 15 minutes pre and post shift briefing
• Don essential company issued equipment such as Mobitalk, Bluetooth device, torchlight and pocket mask during duty
• Be in-charge of the Hotel Security Control Room as well as for the day to day operations
• Ensure all official security documents are handled accurately in accordance to SOP
• Manage access points as assigned to ensure all entries are authorized
• Maintain keen vigilance at the pass counters where colleagues, part-timers, casual labors, vendors, contractors, and visitors check in
• Manage the Visitor Management System for visitors, contractors, and vendors
• Manage the Casual labor system for casual labors and part-timers
• Monitor CCTV coverage within the hotel property and highlight any issues observed
• Perform static lobby / convention Centre coverage and duty
• Perform roving security and safety clocking patrol within and around the hotel premises
• Perform enforcement tasks as assigned and be at deployment as per deployment schedule
• Ensure security system are in working order, and if not, to highlight to Assistant Security
• Manager and collaborate to raise maintenance reports
• Coordinate Night Transport for colleagues
• Respond to all security, safety and medical emergencies as soon as possible where assistance is required
• Be part of the Hotel Emergency Action Team (HEAT Team) / Company Emergency Response Team (CERT Team) to respond to emergencies
• Conduct inventory checks of keys and passes
• Handle Loss & Found findings, reports and inquiries
• Provide lift control and VIP
• Perform First Aid/CPR/AED if required
• Respond to and resolve safe box issues without delay
• Respond to and resolve door lock issues without delay
• Conduct crowd control and ushering duties
• Gather and document information and facts upon responding to security, safety and medical emergencies
• Perform any other tasks as assigned by the management of the hotel
• Manage and address all alarms on the Fire & Life Saving System (FPLS) as per SOP
• Manage and address all alarms on the duress and emergency systems
• In-depth knowledge of CCTV system for preliminary investigation and training purposes
• Plan and deploy security personnel within the team and shift
• Plan and deploy coverage for all access points as assigned to ensure no unauthorized entry / prohibited articles
• Check security personnel are at the deployment hourly for situational report
• Guide Security personnel to adhere to operating procedures
• Cover Security personnel duty during breaks or as and when required
• Conduct preliminary investigations such as key reading, CCTV review, interview and ground surveillance
• Update the Security Department of incidents within 2 hours of occurrence via official mobile application group (Synopsis)
• Create Incident Report (HIR), Glitch Report, and record in Daily Occurrence Summary for all incidents
• Ensure all handing over and taking over security documents / equipment are in order and in accordance to SOP
• Participate in all security, safety and medical training and exercises
• Ensure accountability of Visitor, Contractor, Casual Labor, Part-time passes
• Ensure accountability of all hotel keys (physical / electronic) in the key press and ensure records are in order
• Ensure Fire & Life Saving System (FPLS) is online and address all alarms immediately
• Dispatch HEAT / CERT to location of alarm as soon as alarm is activated
• Check Know cross system during duty for any jobs dispatched to Security Department
• Report any non-compliance / non-performance of security personnel to Assistant Security Manager
• Liaise with vendors for follow-up on rectification of equipment
• Address any other tasks instructed by Assistant Security Manager / Director of Security
• Collate reports (HIR), record statements, interview eyewitnesses and perform onsite investigation and involve the Authorities, if necessary
• Assist colleague in handling of unusual guests or colleagues’ problems, such as, but not limited to, disorderly conduct, thefts, suicides, bomb threats, colleague or guest accidents, fire or safety hazards, robberies, terrorist activities, civil disturbances, power or elevator failures, medical assistance and natural disasters
• Familiarized and handle the Saflok system (RFID key cards)
• Notify Security Managers and Hotel Duty Managers (when necessary) of any discrepancies or emergency crisis occurred within the hotel premises. Manage all emergency personnel in response to such crisis
• Train and guide new security officers on security operations, equipment, SOPs and hotel policies
• Continue to train, retrain and guide security officers on new security operations and hotel policies
• Disseminate all information by the Management to the Security Officers
• Make recommendations and/or administers disciplinary actions as and when required
• Encourage and motivate team members in the absence of the managers
• Disciplinary action will be taken as well on continuous non performer
• Select, train, schedule, discipline and direct security colleagues in all aspects of security and safety policies and procedures e.g. operations of surveillance equipment, report writing, record keeping, etc.
• Keep abreast of developments within the hotel and community as they relate to security as well as act as a liaison with local law-enforcement agencies
• Remain informed of current local laws and regulations as they relate to the hotel, particularly in the area of guests, patrons and colleagues’ rights
• Take charge of team buildings or department meetings
• Collect information pertaining to internal or criminal investigations
• Statement taking
• Handle and cultivate informants
• Integrity Operations

As the Visual Merchandiser, you'll play a pivotal role in curating an excellent customer journey within the store. In this role, you'll have the exciting opportunity to elevate the collection in a way that's both inspiring and commercially savvy, aimed at maximising both indirect and direct customer service while driving sales performance to new heights. 

Key Responsibilities: 

• Offering customers a high level of service through styling advice, product knowledge and store experience  

• Analysing selling information and taking responsibility for the visual direction of the store   

• Installing window displays  

• Creating inspiring outfits and styling mannequins   

• Merchandising stock on the shop floor as per company directives  

• Supporting the sales staff with store operations   

• Setting the visual merchandising standard for the store and training the team 

• Being a brand ambassador and providing the best experience for our customers 

As an Associate Director, Consumer Insights team, your responsibilities and key expectations will include 

Insights Delivery: 

• Review and finalized draft designs (i.e. questionnaires, analytic plans, reports, presentations) prepared by team members. 

• Translate data to insights, create compelling stories and powerful synthesis of findings to drive high impact business decisions through insightful and actionable recommendations. 

• Actively drive issue-based analyses, build effective analytical presentations and consultative storytelling to clients and present to the clients including C-suite management in a straight-forward way. 

Client Management: 

• Provide ideas and thoughtful insights into new ideas and initiatives for clients, showing competency, mastery and consultative influential skill. 

• Develop and maintain open-channel communication with top-level clients to create and foster business opportunities. 

• Lead and promote strategic conversations and meetings with clients, which result in traceable CI business opportunities 

• Further foster strategic clients’ relationship with aim to provide impactful solutions to clients’ business issues. 

• Drive overall client satisfaction to achieve high Net Promoter Score (NPS) and a high performing team environment. 

Team Management: 

• Inspiring the team and building good team culture with active engagement in driving team spirit. 

• Actively seek opportunities to create team diversity in background, opinion, and mindset. 

• Establish an open culture in which team members are challenged but treated with respect and rewarded as appropriate. 

• Good team resource management leading to on time delivery & meeting quality expectations. 

• Assess, manage and develop talents including setting PPR objectives and provide on-going performance feedback. 

Business Focus: 

• Be accountable for the team's financial KPIs (revenue and margin commitment); continuously monitor actual versus budgeted performance and make interventions if needed. 

• Drives and grows NielsenIQ business in revenue and margin (for repeat clients). 

• Fluency in financial processes, compliance with NielsenIQ financial strategy and KPIs. 

• Drive company initiatives and reinforce key messages within the team. 

• Be current with latest developments in market research and constantly suggest refinements to current processes and approaches. 

Our mission is to make the BOSCH start-ups invincible by creating world-class expertise and apply them to the start-up teams. Are you ready to embark on a dynamic journey into the heart of Singapore's thriving start-up scene? Join us and become an integral part of our global Team & Culture Development team, where innovation, collaboration, and growth are at the core of what we do!

We are offering an exclusive 6-month internship opportunity that goes beyond the ordinary and that grows you beyond your known limits:

• Immerse in start-up life: Gain hands-on experience working with in diverse start-ups, collaborating closely with industry leaders for unique insights.
• Collaborative responsibilities: Collaborate with various high level internal and external stakeholders, as well as partners and providers in the team development ecosystem.
• Shape the future: Contribute to shaping the team's future through active involvement in strategic planning, research of concepts and models for team & culture development and preparation of team workshops.
• Global impact: Expand the influence in the start-up ecosystem through top external collaborations and strengthening of our global network.
• Enthusiastic team player: Support our team´s daily business by preparing and facilitating regular team meetings, creating a platform for knowledge management and documenting team workshops.

Job Description & Requirements

1. Strategic Planning and Execution**

- Develop and implement operational strategies aligned with the organization's goals.

- Collaborate with senior leadership to set long-term objectives and operational plans.

- Monitor and adjust strategies to adapt to market trends or business challenges.

2. Operational Oversight

- Supervise day-to-day operations across departments or teams.

- Ensure processes are streamlined and efficient.

- Oversee resource allocation (staff, budget, equipment) to maximize productivity.

3. Team Leadership

- Lead and motivate department managers and staff.

- Foster a collaborative work environment.

- Establish performance standards and conduct performance evaluations.

4. Process Improvement

- Analyze workflows and identify areas for improvement.

- Implement new systems or tools to enhance operational efficiency.

- Monitor and report on the effectiveness of changes made.

5. Financial Management

- Develop and manage operational budgets.

- Track expenses and ensure cost-effectiveness.

- Oversee financial forecasting and reporting related to operations.

6. Compliance and Risk Management

- Ensure all operations comply with legal and regulatory requirements.

- Identify and mitigate operational risks.

- Establish and monitor policies and procedures to maintain standards.

7. Performance Monitoring

- Set and monitor Key Performance Indicators (KPIs) to track operational success.

- Prepare and present performance reports to stakeholders.

- Use data analytics to make informed decisions.

8. Stakeholder Coordination

- Serve as a liaison between departments and senior management.

- Maintain strong relationships with external partners, suppliers, and customers.

- Address and resolve operational challenges effectively.

9. Innovation and Technology Integration

- Evaluate and adopt new technologies to improve processes.

- Drive digital transformation initiatives within operations.

- Stay updated on industry trends and innovations.

10. Crisis Management

- Develop contingency plans for operational disruptions.

- Lead the organization’s response during emergencies.

- Ensure business continuity planning is in place.

This role demands strong leadership, analytical thinking, and decision-making skills, along with the ability to balance strategic priorities with operational execution.

• Position: Accounts Executive
• Location: Lavender
• Working hours: Monday to Friday (9.30am - 6.30pm)
• Salary (commensurate with experience): Up to $4,200 + Performance Bonus
• Duration: Permanent
• Industry: Group of companies (Retail)

Main Responsibilities:

• Full set of accounts
• In-charge of month end closing
• Preparation of audit schedules
• Responsible for day-to-day accounting of trading and retail companies
• Prepare bank reconciliation, payment voucher, general ledger, journal voucher, purchase orders, inter-company transaction, receivables and payables relevant transactions and other relevant accounting records
• Assist in the lodgement of returns to Accounting and Corporate Regulatory and XBRIL filing
• Any other ad-hoc duties assigned

Requirements:

• Bilingual in English and Mandarin to liaise with Chinese clients who can converse in Mandarin only.
• At least Diploma in Accounting and 2 years of relevant working experience
• Proficient in Microsoft Office (Word, Excel) and Xero
• Possess background in consolidation is preferred

Email to: [email protected] for more information.

Do visit www.facebook.com/search.personnel and https://www.instagram.com/search.personnel for more job listings and career tips!

***We do not charge our candidates any referral fee nor bind them with any contract.***

Abby Pang

Deputy Consulting Director (APAC)

Reg no.: R2093867

EA No: 13C6684

Thank you for your interest in this position. Our shortlisting period is 3 working days. Only shortlisted candidates will be contacted for further consideration.
If you do not receive communication from us within this timeframe, it's likely that your application has not been shortlisted by our client. In such cases, we recommend that you continue your job search to maximize your opportunities. We wish you all the best and should we have any suitable roles that match your experiences/ qualifications/ preferences, we will reach out to you.

The Manager/ Senior Manager, Account Development for NIQ will provide global leading information services and products to our clients, mostly in the Consumer Packaged Goods industry. Our data offers comprehensive and timely information on market shares and category penetration, competitive sales volumes, and insights into distribution, pricing, merchandising, and promotion. By combining this detailed information with our professional consultative services, we offer valuable insights and expertise that help consumer packaged goods (CPG) brands and retailers improve their manufacturing, marketing and sales decisions. The role will be working in the commercial team.

Responsibilities

Client Relationship Management

• Own the client relationship and lead the client engagement for the assigned accounts by having a strong understanding of their business priorities
• Foster relationships at all levels and functions of the client organization to identify opportunities for incremental product/solution sales
• Work with the Customer Success team to ensure client service standards are delivered

Business Development

• Provide relevant product solutions that answer client business issues/opportunities
• Develop a winning sales framework for retaining current and approaching new clients 
• Work on strategy and approach to win back lapsed clients
• Launch and introduce new services in the market to drive adoption among clients
• Build a strong pipeline through regular engagement with clients
• Build the company’s positive image through active participation in professional associations and industry conferences/seminars
• Contribute to the short-term strategies and business plans for the growth of the business unit based on the global and regional direction

Financial Management

• Achieve key financial metrics: revenue, profitability, and cash collection, as well as other related business development objectives
• Ensure proper pricing and contracts are applied according to the company's policies and guidelines
• Understand the company's financial guidelines such as forecast and pipeline management
• Use sales technology and digital tools to do work efficiently by recording prospects, forecast pipelines and converting sales
• Monitor the actual financial performance against budget/forecast and ensure the implementation of actions that will lead to the achievement of the targets

We’re looking for an outstanding Executive, Account Management for our Small-to-Medium Business (SMB) team. The Executive, Account Management will drive growth for our SMB portfolio through operational and marketing excellence. Reporting to the Lead, Account Management, ideal candidates should possess quick learning abilities, a high degree of comfort with proprietary software systems and a very keen eye for details.

Relationship Management

• Conduct data analysis, reporting, operational and invoicing resolutions
• Deepen business relationships with foodpanda’s SMB partners with our proprietary learning tools

Marketing

• Work with foodpanda’s Commercial and Marketing teams to implement and scale marketing campaigns
• Educate SMB partners on the foodpanda marketing suite to grow on the foodpanda platform

Operations

• Work with foodpanda’s Operations team to evaluate partner operational compliance
• Utilize data to identify opportunities for growth through operational best practices

Ad-Hoc Projects

• As part of a highly agile industry, expect to be given opportunities to participate in the execution of high-impact commercial activities

Job Description & Requirements

1. Strategic Planning and Execution**

- Develop and implement operational strategies aligned with the organization's goals.

- Collaborate with senior leadership to set long-term objectives and operational plans.

- Monitor and adjust strategies to adapt to market trends or business challenges.

2. Operational Oversight

- Supervise day-to-day operations across departments or teams.

- Ensure processes are streamlined and efficient.

- Oversee resource allocation (staff, budget, equipment) to maximize productivity.

3. Team Leadership

- Lead and motivate department managers and staff.

- Foster a collaborative work environment.

- Establish performance standards and conduct performance evaluations.

4. Process Improvement

- Analyze workflows and identify areas for improvement.

- Implement new systems or tools to enhance operational efficiency.

- Monitor and report on the effectiveness of changes made.

5. Financial Management

- Develop and manage operational budgets.

- Track expenses and ensure cost-effectiveness.

- Oversee financial forecasting and reporting related to operations.

6. Compliance and Risk Management

- Ensure all operations comply with legal and regulatory requirements.

- Identify and mitigate operational risks.

- Establish and monitor policies and procedures to maintain standards.

7. Performance Monitoring

- Set and monitor Key Performance Indicators (KPIs) to track operational success.

- Prepare and present performance reports to stakeholders.

- Use data analytics to make informed decisions.

8. Stakeholder Coordination

- Serve as a liaison between departments and senior management.

- Maintain strong relationships with external partners, suppliers, and customers.

- Address and resolve operational challenges effectively.

9. Innovation and Technology Integration

- Evaluate and adopt new technologies to improve processes.

- Drive digital transformation initiatives within operations.

- Stay updated on industry trends and innovations.

10. Crisis Management

- Develop contingency plans for operational disruptions.

- Lead the organization’s response during emergencies.

- Ensure business continuity planning is in place.

This role demands strong leadership, analytical thinking, and decision-making skills, along with the ability to balance strategic priorities with operational execution.

We are seeking a talented and experienced Structural Engineer to join our dynamic team in Singapore, Singapore. As a key member of our engineering department, you will play a crucial role in designing, analyzing, and overseeing the construction of various structural systems for commercial, residential, and industrial projects.

• Develop and review structural designs for buildings, bridges, and other infrastructure projects
• Perform complex structural analyses using advanced software tools to ensure the safety and integrity of structures
• Collaborate with architects, contractors, and other engineering disciplines to create innovative and efficient structural solutions
• Prepare detailed structural drawings, specifications, and calculations in compliance with local building codes and international standards
• Conduct site visits to monitor construction progress and ensure adherence to design specifications
• Analyze and resolve structural issues that arise during the construction phase
• Prepare and review technical reports, including structural calculations and design criteria
• Participate in client meetings and presentations to communicate design concepts and solutions
• Stay updated on the latest industry trends, technologies, and best practices in structural engineering

Come onboard as a Manager, Vendor Experience and play your part in shaping the Marketplace Experience for Singapore. 

Main responsibilities:

• Onboarding & Activation: Be the country point-of-contact responsible for managing the performance of end-to-end process for onboarding and activating new vendor partners, ensuring timely and seamless integration onto the platform
• Scalable Processes: Partner with the functional team to develop scalable onboarding strategies to accommodate varying restaurant volumes, ensuring efficiency and consistency
• Cross-functional Collaboration: Work closely with cross-functional teams and local Commercial to improve the onboarding experience and ensure vendors / restaurant partners are set up for success
• Operational Excellence: Identify operational bottlenecks, propose effective solutions, and implement best practices to drive efficiency, reduce cycle times, and enhance the onboarding process

We are seeking a detail-oriented and efficient Resident Technical Officer to join our team in Singapore, Singapore. As a key member of our construction supervision team, you will play a crucial role in ensuring the quality and compliance of various civil engineering projects.

• Provide quality and compliance supervision for construction of mechanical works, including piping, water tanks, etc,
• Assist the Superintending Officer in daily supervision and coordination duties
• Inspect and supervise contractors' works and tests according to approved drawings and specifications
• Maintain accurate quality records of all works and monitor project progress
• Implement and oversee quality assurance plans in a well-coordinated manner
• Coordinate with contractors, stakeholders, authorities, and interfacing contractors on the execution of works
• Assist engineers in supervision, inspection, and quality control of on-site construction work
• Monitor and report on work progress as per the contractor's approved program
• Handle contractors' queries, reports, and verify claims
• Ensure adherence to local building codes and regulations
• Collaborate with project teams to identify and resolve technical issues
• Contribute to the continuous improvement of construction processes and methodologies

We’re searching for a SAP FICO Consultant to be part of our diverse team of talent here at NCS!

What will you do?

• Implement, configure, and support the SAP FICO modules within the S/4 HANA environment, including General Ledger, Accounts Payable, Accounts Receivable, Asset Accounting, and Controlling.
• Collaborate with business teams to gather requirements, develop functional specifications, and ensure alignment with business objectives.
• Perform testing, user training, and provide ongoing support to maximize the efficiency of SAP FICO solutions.
• Manage system upgrades, migrations, and enhancements, ensuring compliance with financial regulations and best practices.
• Analyze and troubleshoot issues in the FICO modules, providing effective solutions to enhance system performance.
• Ability to work effectively within a cross-functional team environment and integrate activities with other teams within IT to ensure successful implementation and support of project efforts.

Job Description & Requirements

1. Strategic Planning and Execution**

- Develop and implement operational strategies aligned with the organization's goals.

- Collaborate with senior leadership to set long-term objectives and operational plans.

- Monitor and adjust strategies to adapt to market trends or business challenges.

2. Operational Oversight

- Supervise day-to-day operations across departments or teams.

- Ensure processes are streamlined and efficient.

- Oversee resource allocation (staff, budget, equipment) to maximize productivity.

3. Team Leadership

- Lead and motivate department managers and staff.

- Foster a collaborative work environment.

- Establish performance standards and conduct performance evaluations.

4. Process Improvement

- Analyze workflows and identify areas for improvement.

- Implement new systems or tools to enhance operational efficiency.

- Monitor and report on the effectiveness of changes made.

5. Financial Management

- Develop and manage operational budgets.

- Track expenses and ensure cost-effectiveness.

- Oversee financial forecasting and reporting related to operations.

6. Compliance and Risk Management

- Ensure all operations comply with legal and regulatory requirements.

- Identify and mitigate operational risks.

- Establish and monitor policies and procedures to maintain standards.

7. Performance Monitoring

- Set and monitor Key Performance Indicators (KPIs) to track operational success.

- Prepare and present performance reports to stakeholders.

- Use data analytics to make informed decisions.

8. Stakeholder Coordination

- Serve as a liaison between departments and senior management.

- Maintain strong relationships with external partners, suppliers, and customers.

- Address and resolve operational challenges effectively.

9. Innovation and Technology Integration

- Evaluate and adopt new technologies to improve processes.

- Drive digital transformation initiatives within operations.

- Stay updated on industry trends and innovations.

10. Crisis Management

- Develop contingency plans for operational disruptions.

- Lead the organization’s response during emergencies.

- Ensure business continuity planning is in place.

This role demands strong leadership, analytical thinking, and decision-making skills, along with the ability to balance strategic priorities with operational execution.

Join us as a Manager, Vendor Experience (Performance & Service) and play a pivotal role in shaping the Marketplace Experience for Singapore.

Program Management

• Be the country point-of-contact for all service and content related matters relating to vendor service transformation
• Assist in planning, executing, and monitoring high-impact programs to drive service transformation and operational improvements
• Develop and suggest solutions that reduce marketplace friction, improve policies, and drive long-term value and vendor satisfaction
• Use project management tools to track progress, escalate issues, and report on key performance indicators (KPIs) to country leadership

Service Transformation

• Support the implementation of service transformation strategies, ensuring a seamless, friction-less support experience for the vendors
• Identify areas for operational improvement and apply best practices to enhance vendor experiences and streamline processes
• Assist in rolling out digital tools and technologies to improve service delivery, aligning solutions with local market needs and global objectives
• Collaborate on innovative approaches to drive efficiency, reduce costs, and enhance service quality for the local market

Change Management

• Assist in implementing change management processes, ensuring smooth transitions when introducing new tools, methods, and service models
• Engage local stakeholders and teams in change initiatives, driving buy-in and fostering trust at all levels
• Monitor feedback from stakeholders and team members, adjusting plans to ensure continuous progress
• Champion the Voice of the Vendor to influence policies and drive enhancements that meet both local and regional needs

Performance Tracking and Reporting

• Track the success of service transformation initiatives using data-driven metrics and analytics
• Report on program performance, identify opportunities for improvement, and ensure alignment of outcomes with business objectives
• Contribute to post-implementation reviews and incorporate lessons learned into future programs

We are seeking a dynamic Data Analyst to be part of our mission to drive impactful decisions across our 22 markets. Working within our Analytics team, you'll support the team by providing high-quality insights, maintaining data consistency, and collaborating with internal teams to assist in decision-making. This is a foundational role offering the opportunity to grow technical skills, gain exposure to high-impact projects, and learn from experienced data professionals.

• Data Preparation & Analysis: Supporting data collection, cleansing, and preparation to ensure quality, reliability, and consistency. Conducting basic analyses using SQL and Excel, and assisting senior analysts with larger datasets.
• Dashboard Development: Creating and maintaining dashboards (e.g., in Looker or Tableau) for internal reporting needs. Ensuring they are user-friendly and meeting the requirements of key stakeholders.
• Reporting & Ad Hoc Analysis: Assisting in generating recurring reports and fulfilling ad-hoc analysis requests from internal stakeholders to support strategic decisions.
• Data Quality & Tracking: Monitoring data quality and participating in QA processes to ensure consistency across all reporting metrics.
• Collaboration: Working closely with senior analysts and team leads, learning from their approach to data modeling, visualization, and storytelling.
• Stakeholder Management: Partnering with business stakeholders across the organization to understand their analytical needs, proposing data solutions, and communicating insights in an actionable manner.

Salary range: starting from S$120k - S$162k SGD per annum + RSUs

We are looking for a Senior Product Analyst to support our cross-functional teams based across APAC. It’s a role that will allow you to have a big impact from day one! You will work closely with our Product teams focused on offering card issuance and multi-currency account solutions, alongside supporting our commercial and delivery teams, building conviction through your insights and analysis.

 You will work on answering questions such as:

• Where are our biggest growth and commercial opportunities?

• Who should we be selling our products and solutions to? And, how can we position our products to capture prospects' attention?

• What products should we be building and/or improving to unlock growth?

• How can we reduce friction in the transaction lifecycle and improve our products and solutions?

Handle Fan & Light Products

Flexible Hour

Training Provided

Can Work Indepedant

Interact with Customer, Prepare Invoice, Update Stock

ToppingsKids has grown as one of the most popular e-commerce store for baby & kids products in 6 years. (URL - https://toppingskids.com/)

It must be the best position to experience A-Z of how e-commerce and fast-growing start-up works.
You will be required to assist in creative work and work closely with market place team/managers.
The position opened for Full time, Part time, and Internship term as well.

(Full-time/ Intern depending on job experience, Full time position required min. 2 years experience.)

This position is required to handle all creative works for e-commerce company to build up strong brand and communicate with the regular & potential customers through contents and design created.

It includes planning marketing schedule and strategy for certain product/ brand, creating contents for website, social media, social ads, newsletters and on/offline events, shooting and editing photos, creating illustrations, write up for social media and press depending on the needs of the business.

Responsibilities

• Creating marketing materials, design images/ campaign banner/ filming and editing videos/ newsletters for our website, IG, marketplaces and offline event with in-dept understanding about the product, brand and our audience
• Management of Facebook and Instagram social networks (writing, publication planning, social ads)
• Designing physical products such as in-house goods, packaging, and etc.
• Product shoots, line sheets, advertising executions and any other visual projects in line with brand building or marketing activities
• Creating product pages with detailed information and visual content

Preferred skills

• Proficient at Adobe, Illustration, Video editing tools, Photoshop and etc.
• Contents creation experience.
• Strong verbal & written communication skills (English)
• Able to work both independently, efficient, fast, responsible, trustworthy and able to meet timelines
• Able to handle multiple projects at one time
• Possess a keen eye for detail, creativity and an interest in lifestyle, trends and kids products
• Communicative, responsive, teachable and willing to learn
• Knowledge of E-commerce (Shopify) is a plus
• Korean speaking is a plus

Remark

• Internship can be turned to full time position if qualified.

Request

• Do provide your portfolio or articles that you created

• Position: Admin Assistant/Executive
• Location: Raffles Quay (Walking Distance from MRT)
• Working hours: Monday to Friday (8.45am - 6pm)
• Salary (commensurate with experience): Up to $3,300 + AWS + Performance Bonus + 16 Days AL + Flexi Benefits
• Duration: Permanent
• Industry: Insurance Broking

Main Responsibilities:

• General administrative and operational duties
• Entering and updating client records
• Handling paperwork and formalities for claim matter
• Organizing and maintaining files
• Assist in invoice preparation and issuance
• Data entry for invoices
• Any other ad-hoc duties assigned

Requirements:

• Bilingual in English and Mandarin to liaise with Mandarin speaking associates in view of business communications
• Minimum 'N' level
• Proficient in Microsoft Excel and Word
• Full training and guidance is provided

Email to: [email protected] for more information.

Do visit www.facebook.com/search.personnel and https://www.instagram.com/search.personnel for more job listings and career tips!

***We do not charge our candidates any referral fee nor bind them with any contract.***

Abby Pang

Deputy Consulting Director (APAC)

Reg no.: R2093867

EA No: 13C6684

Thank you for your interest in this position. Our shortlisting period is 3 working days. Only shortlisted candidates will be contacted for further consideration.

If you do not receive communication from us within this timeframe, it's likely that your application has not been shortlisted by our client. In such cases, we recommend that you continue your job search to maximize your opportunities. We wish you all the best and should we have any suitable roles that match your experiences/ qualifications/ preferences, we will reach out to you.

A Restaurant Manager:

*Responsible for overseeing the daily operations of a restaurant.

*Hiring and training restaurant staff based on company policies

*Supervising all areas of the restaurant to monitor activities and handle problems that arise and managing all areas of staffing, including scheduling employees.

*The goal of the Restaurant Manager is to keep restaurant operations running smoothly to create a positive atmosphere for customers.

Common duties and responsibilities of a Restaurant Manager include:

*Recruiting, interviewing and training staff to follow restaurant procedures

*Maintaining safety and food quality standards

*Keeping customers happy, getting their feedback on the experience and handling complaints

*Organizing schedules, keeping track of employees’ hours and recording payroll data

*Ordering food, linens, gloves and other supplies while staying within budget limitations

*Supervising daily shift operations, including front- and back-of-house restaurant operations

*Controlling operational costs and identifying ways to cut waste

*Appraising staff performance and disciplining or retraining employees to correct poor performance

We are looking for an experienced Business Development Executive (Solutions) with a solid grasp of Microsoft’s productivity, security, and compliance solutions. The ideal candidate should be adept at building relationships, identifying client needs, and promoting solutions centred on Microsoft 365, Intune, and Microsoft’s security offerings. This role combines both strategic business development and solution-driven consultation, requiring expertise to connect business objectives with technology solutions to drive client success.

Note: Multiple vacancy available including Senior Business Development Manager

Dare to Dream | Go the Extra Mile | Passionate | Hungry | Accountability

• Lead the sales process: Engage with prospects and clients, assess their needs, and recommend tailored Microsoft solutions for productivity, security, and compliance.
• Solution design: Leverage Microsoft 365, Intune, Purview, Sentinel, and Azure knowledge to outline high-level solutions aligned with client goals.
• Build trust with clients: Act as a strategic advisor, explaining cybersecurity essentials and advising on solutions to enhance security postures.
• Pre-sales support: Conduct solution demonstrations, assist with technical queries, and provide input on architectural designs to meet client needs.
• Relationship management: Establish and maintain strong client relationships, ensuring satisfaction and identifying opportunities for business growth.
• Collaborative delivery: Work closely with internal teams to ensure smooth execution and client satisfaction, driving continuous enablement and learning.
• Stay informed: Keep up with industry trends to ensure our solutions meet the latest standards and client expectations.

Qualifications

• Demonstrated experience in selling Microsoft solutions for productivity, security, and compliance, including Microsoft 365, Intune, and Purview.
• Strong understanding of cybersecurity and the ability to convey technical solutions in business terms.
• Experience with Azure or other public cloud platforms, particularly in a sales or business development capacity.
• Proficiency in high-level solution design to meet varied customer needs.
• Strong communication and presentation skills to effectively engage and build trust with diverse clients.
• Solid business acumen, with the ability to engage senior stakeholders.

Mandatory Certification

• Microsoft 365 Certified: Fundamentals.

Good to Have Certifications

• Certified Information Systems Security Professional (CISSP).
• Microsoft Certified: Security, Compliance, and Identity Fundamentals.
• Microsoft Certified: Azure Fundamentals.

• Competitive salary package with performance incentives.
• Career development within a leading technology-focused company.
• Supportive, dynamic work environment with access to the latest technology.

• Responsible for one sub-segment or a complete product portfolio of the business and manage, for the Group, the full marketing strategy for its portfolio (Vision & Roadmap, SPRINT, Launch, support to MARCOM; Portfolio Management incl. EOL, TCO).
• Responsible to drive the business in order to build revenues and profitability today and in the next 1 to 3 years for its assigned sub-segment / product portfolio, with limited support of the Business Segment Manager.
• Market Analysis & Customer Intimacy :                                                                                    Understand trends, identify partnership opportunities, be close to the market, synthetize customer insights, analyze how to create differentiation, value pricing, …)
• Create a clear vision & 1-3-year roadmap :                                                                                      Define company vision and 1-3 year growth/profitability objectives, make & defend business plan
• Product Roadmap Execution & Delivery :                                                                                          Define new product candidates & prepare SPRINT, define & prioritize segment product cost reduction plans and performance upgrades. In cooperation with R&D, prioritize R&D resources according to highest possible ROI / business strategy. Communicate the roadmap and plans to the wider organization, …
• Product Launch & Downstream Product Management :                                                            Define & contribute to development of communication programs, marketing campaigns, tools, and training programs aimed to drive profitable growth and visibility for internal, external stakeholders, support Product Launch, product administration, …
• Business Support :                                                                                                                          For important projects, support commercial team during pre-sales phase and/or coordinate internal resources to deliver required support to close the project.

About the Position 
 
This role will have responsibility for leading the team that makes every customer in their Major Area committed to Service Now for life and have the ability to marshal all customer resources to address any customer satisfaction, adoption, professional services, or renewal challenges within their Major Area, resulting in clear accountability, consistent service and one face to the customer. 
 
This role also carries the lead responsibility for Customer Satisfaction and Success through the sale and delivery of our Impact and Services products and add-ons, as well as the relationship with Partners -- all of which are critical to the company’s short and long-term success. 
 
Responsibilities 

• Owns the overall success, renewal and growth for all customers in a defined Major Area 

• Drives the alignment of customer success, expert services and transformational resources through adoption of innovative offers combined with market leading solutions that accelerate business value for our customers 

• Focus on customer intimacy to deliver business impact and innovation to a customer’s business by understanding our customers’ key business issues and opportunities 

• Create evangelists by listening to customers closely and delighting them with our user experience and service 

• Create growth opportunities with new product features and enhancement information 

• Build and nurture C-level relationships across accounts to solidify our partnership and commitment to the customer while penetrating the account deeper 

• Create a consistent and valued customer experience developing and scaling repeatable methodologies and proven best practices 

• Work closely with the Sales organization to develop and execute growth plans and strategies to drive License Agreements, expert services and customer success. This will also require territory and portfolio planning alignment with Sales. 

• Establish relationships with leadership across sales, solution consulting, services, product, channel, and support leadership to ensure cross-functional alignment at scale 

• Effectively build and establish relationships with partner consulting organizations to enable a go-to- market strategy 

• Manage and achieve key business metrics including bookings, revenue, P&L, utilization, and expenses 

• Customer obsessed mindset in driving value and NPS across all CEG pillars 

• Be an inspirational leader and create a vibrant, inclusive culture that inspires people to do their best work. Provide Coaching, mentoring and an environment for growth, development and feedback to ensure the right skills and resources are in place for success. 

• Operationalize key national/global programs as well as to ensure the team can scale to meet the needs of our customers and do more with less over time. 

Background and Experience 

• A track record for building and growing a world-class organization through talent acquisition, onboarding, and retention, characterized by high productivity and excellent morale 

• Proven market experience for the nominated Major Area 

• Experience with the enterprise and demonstrated leadership to make rapid decisions and problem-solving in this environment. 

• Excels in navigating a highly collaborative and highly matrixed environment 

• Proven experience building and running a business with the right operational skills 

• Proven track record working with Product Management to deliver customer functionality – in this case to drive adoption 

• Demonstrated success in building a Services, Customer Engagement or Partner Engagement function 

Come onboard as a Manager, Social Media and play your part in shaping the Marketplace Experience for Singapore.

Summary

Develop and lead the social media strategy to support marketplace experience objectives, enhance customer engagement, and ensure consistent communication aligned with the brand’s voice and service guidelines.

Key Responsibilities:

Strategy & Alignment

• Develop and implement a cohesive social media strategy to enhance customer, vendor, and rider experiences
• Align social media goals with service initiatives to maintain consistency in communication and messaging across all channels

Customer Engagement

• Manage social media interactions by responding to inquiries (where needed), resolving complaints, and fostering positive relationships through meaningful conversations
• Oversee online communities to encourage engagement and maintain a positive brand sentiment
• Work closely and manage performance metrics for the regional customer service team to ensure they are always equipped with adequate knowledge and resources to resolve any concerns that may arise

Monitoring & Insights

• Monitor social media channels for feedback, ensuring prompt responses to issues and queries
• Track and analyze customer sentiment, comments, and feedback to provide actionable insights for improving products, services, and experiences

Crisis Management

• Act as the first point of contact for social media crises or escalations, ensuring timely and effective resolution
• Collaborate with the service teams to handle sensitive or negative interactions appropriately

Collaboration & Integration

• Partner with marketplace experience leadership to refine strategies that enhance customer, vendor, and rider journeys across social platforms
• Integrate social media activities into broader marketplace experience improvement plans for seamless execution

Performance & Reporting

• Analyze social media interactions to identify key touchpoints and create a seamless journey for stakeholders
• Report on key experience metrics and recommend improvements based on social media trends and data insights