Job Position Summary:

• Lead the Application team and take overall Ownership & Accountability for all IT Resources, Services and Deliverables within the Organization. Ensure Business continuity with consistent, cost effective operations of systems, network, processes & resources in compliance to corporate guidelines and within the agreed budget.

Job Description:

• Leadership & Strategy – Strategize, Lead and direct all activities related to IT Management - Application Management, Project Management, Solution delivery, Management and Control, Suppliers, Vendors, Contractors, Internal IT Workforce Management.
• Partnership – Work as a partner with all Internal/External stakeholders, Vendor management. Initiate, evaluate & prioritize projects and process improvements along with business stakeholders. Ensure all deliverables are focused on quality & maximum ROI
• Project & Risk Management – Manage all projects and ensure the deliverables are ON TRACK and exceeds/meets stakeholder expectations. Ensure project management principles are strictly adhered in all areas including Risk Management.
• Governance & Security – Ensure information security policies are implemented across all IT functions and strictly adhered. Conduct periodic assessment, identify gaps and ensure relevant resolution are in place.
• People & Resource Management – Create a culture of performance and value in technology services. Establish sophisticated control mechanisms for optimum, efficient, rightful allocation & utilization of resources. Set performance goals. Conduct, Caliberate & Close staff performance appraisals as per corporate guidelines.
• Change Management & Service Excellence - Ensure solution delivered are properly tested and meet specifications and timeline from request to deployment.

Requirements Summary:

A hands-on role with minimum 10 years of experience in similar position with broad functional expertise preferably in retail industry & technical expertise in ERP systems (preferably Microsoft 365 BC or any other ERP system) & all facets of IT management & technology trends not limited to:

• Lead and grow the Business intelligence and Application team to its full potential and create a new level of innovation, capability and service excellence.
• Lead, plan & execute implementation of the agreed initiatives. This will require working with the team in terms of analyzing the requirements, studying the options available & working towards a standard solution, which meets the requirements in an effective & efficient manner.
• Negotiate between external vendors and suppliers to resolve often highly technical or contentious issues and conflicts to ensure that projects and work packages are delivered on time and within budget
• Fully understand the business requirements and translate these to effective and meaningful information.
• Manage companywide management reporting requirement and deliver reports timely to the management team and business units
• Documentation of Request for reports, SOP and business requirements.
• Degree in Business Administration, Accountancy or an Information Technology related field

The essential responsibilities of the incumbent includes:

• Support retail stores to ensure maximum sales and profitability of related merchandises and services for the Company
• Ensure a comprehensive range of latest products is available for sale and that terminated/discontinued stock levels achieve targets.
• Negotiate with suppliers on terms of trading, margins and advertising support and manages the supplier base – relationships.
• Work with suppliers to promote sales and product knowledge training in stores.
• Manage the merchandising forecasting and execute supply chain management practices. Work with Logistics, Warehouse, and Stores to ensure optimum stock availability and maintain healthy stock turnover.
• Manage stock replenishment.
• Allocate and tailor store ranges to meet store requirements.
• Manage the store range to monitor sales performance and inventory levels against plan so that timely remedial action can be taken when necessary to ensure profitability.
• Maintain awareness of competitors’ movements and ensure competitiveness via field visits.
• Develop up-to-date market knowledge of products and sources to enable quick speed to market of new product releases.
• Coordinate with various departments and assist where needed with supplier issues.
• Support the development of marketing campaigns that develops the product category.
• Set up, maintain and amend product details in the system.
• Raise purchase orders, create new product codes and generate reports.
• Any other duties as assigned.

Key Attributes:

• Positive attitude and Team Player
• Commercial sense
• Good communication skills
• Good negotiator who goes for win-win
• Focused and able to prioritize
• High level of initiative and integrity
• Ability to work under pressure in a fast pace working environment

Requirements:

• Minimum Diploma and above
• Well Versed in Home Appliances, IT, Furnishings Product Knowledge
• Up-to-date knowledge of Market Trends
• Prior background in Retail Merchandising is advantageous
• Must be willing to work on weekends / Public Holidays

• Coordinating crew changes and ensuring smooth sign on and sign off processes.
• Managing crew documentation including visas, passports, and medical certificates.
• Maintaining crew records and ensuring compliance with regulatory requirements.
• Handling crew payroll, compensation, and benefits.
• Assisting in the recruitment and selection of crew members for vessels.
• Liaising with manning agencies and ensuring the availability of qualified crew members.
• Monitoring crew performance and providing feedback and guidance when necessary.
• Assisting in the resolution of crew-related issues and conflicts.
• Keeping up-to-date with industry regulations and trends in crewing.
• Assisting in the development and implementation of crewing policies and procedures.

• Diploma or degree in maritime studies, human resources, or a related field.
• At least 2-3 years of experience in crewing or maritime operations.
• Familiarity with crewing software and databases.
• Strong organizational and multitasking abilities.
• Excellent communication and interpersonal skills.
• Ability to work independently and in a team.
• Attention to detail and accuracy.
• Knowledge of relevant maritime regulations and industry standards.
• Proficiency in MS Office and other relevant software.

Chan Chee Meng

EA 07C3069

R1110620

Royal Ocean Marine, a leading maritime company based in Singapore, is seeking an experienced Account Receivable Executive to join our team. In this role, you will be responsible for managing all aspects of accounts receivable, including processing invoices, following up on outstanding payments, and maintaining accurate records. The ideal candidate has a strong attention to detail, excellent communication skills, and the ability to work independently.

Responsibilities

• Create and send out invoices to customers
• Monitor and follow up on outstanding payments
• Ensure accurate and timely recording of all transactions in the accounts receivable system
• Resolve customer billing inquiries and disputes
• Perform account reconciliations and prepare aging reports
• Assist with month-end and year-end closing activities
• Maintain customer files and records
• Assist with ad-hoc projects and tasks as assigned

Requirements:

• Bachelor's degree in Accounting, Finance, or related field
• Minimum 2 years of experience in accounts receivable or related role
• Knowledge of accounting principles and practices
• Proficient in Microsoft Excel and accounting software
• Strong analytical and problem-solving skills
• Excellent communication and interpersonal skills
• Ability to work independently and prioritize tasks
• Attention to detail and accuracy

Chan Chee Meng

EA 07C3069

R1110620

Responsibilities

• Establish and develop new customer accounts
• Follow up existing client accounts to seek new business opportunities
• Maintain close relationships with existing customers and understand their requirements
• Prepare sales quotations, reports and sample board for presentation
• Progressive claim and cheque collection
• Any other ad-hoc duties assigned

Requirements

• Fast track career progression
• Proven track record for achieving sales target
• Candidates with scaffolding & formwork system experience are mostly welcome
• Responsible and positive attitude
• Excellent communication skills and keen marketing perspective
• Possess Singapore driving license

Essential Functions

• Responsible for performing and documenting analytical procedures in accordance with company procedures and regulatory guidelines.
• Assists in troubleshooting and process improvements to increase data quality, lower costs, or reduce turnaround times to include, updating standard procedures, assisting with troubleshooting.
• Acts as a technical resource for laboratory staff and support the team in the absence of the line manager.
• Performs routine data analysis to determine if an analytical procedure is proceeding according to expectations and that the results are within acceptable tolerances.
• Identifies and documents potential performance errors or otherwise unusual results and escalates to senior lab personnel.
• Prepares data analysis results for upload to LIMS system under the guidance of senior level staff.
• Contributes to CAPA investigations, deviations, and resolution.
• Responsible for clear, accurate, and timely communications with cross functional stakeholders.
• Assists in maintaining laboratory equipment and may offer suggestions for new equipment.
• Assists in good housekeeping of the lab environment, consistent with 6S standards.
• Assists in maintaining adequate inventory.
• Responsible for preparation of buffers and solutions for analysis, as required.
• Performs and documents calibration and maintenance of laboratory equipment as assigned.
• Performs and documents hands on training for other lab personnel in areas of proven competency as assigned.
• Participates in continuing education through self-study, attending training sessions and  lectures and meetings.
• May lead a laboratory or cross functional projects and assist with implementation of changes.
• May be responsible for contributing to the design and development execution of routine methods/assays under moderate supervision.
• Supports safety, quality, and 6S requirements and initiatives.
• Complies with company's procedures and applicable regulatory requirements.

• Qualifications

• Bachelor's Degree in healthcare-related fields.
• At least 2-3 years of experience in a regulated laboratory environment.
• Sound knowledge of principles, theories, and concepts in job area.
• Working knowledge of any applicable regulatory standards within area of responsibility.
• Proficiency with relevant laboratory techniques (Flow Cytometry).
• Knowledge of laboratory safety and infection control procedures and practices including standard precautions and hazardous chemical handling.
• Strong technical knowledge of complex testing procedures and science supporting the analysis.
• Proficiency with complex laboratory calculations regarding batches and specimens.
• Ability to troubleshoot laboratory equipment and resolve process issues.
• Good computer skills including proficiency with Microsoft Excel, PowerPoint and Word.
• Effective organizational and interpersonal skills.
• Effective communication and presentation skills.
• Capable of handling multiple tasks simultaneously.
• Strong attention to detail and accuracy.
• Ability to establish and maintain effective working relationships with coworkers, managers and clients.

Q² Solutions, IQVIA’s laboratory business, creates connected intelligence by combining our expertise, technology and analytics - this fuels unparalleled research & development solutions. We uphold a deep commitment to patients, sites, customers, and each other. https://www.q2labsolutions.com/careers 

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Country:

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At Otis, it’s our people that make us different. Come and join OTIS today and be part of the Forbes 2023 World's Best Employers!

Join the Otis family where collaboration, innovation, and empowerment help each individual and the company reach new heights.

 
About you

You will be responsible for installing, maintaining, repairing, and inspecting elevators and escalators. You will also ensure the safe and efficient operation of these systems, troubleshoot mechanical and electrical issues, and perform routine maintenance tasks to prevent breakdowns.  This role requires a strong understanding of mechanical and electrical systems, as well as a commitment to safety and precision in their work. This position reports to the Service Engineer for Singapore. 

Your key responsibilities

• Responsible for carry out servicing of elevators, escalators and mechanical-parking systems that includes checking, oiling, greasing, mechanical adjustment, trouble-shooting, testing of safety devices, inspection and parts recommendation and replacement, in accordance to code of practice.

• Demonstrate understanding of Environmental, Health and Safety (EH&S) procedures and comply accordingly on the job.

• Attend to breakdown maintenance calls at various job sites.

• Support Service Operations Team to achieve department objectives on service sales targets and service quality standards. 

Your Requirements:

• Diploma, Higher Nitec or Nitec level.

• Relevant work experiences on service and maintenance of elevators and escalators will be an advantage but not a must.

• Team player and willing to learn on the job.

• Candidates who possess a valid Class 3 or 3A driving license will be advantageous.

We offer :

• Trainings to transition into this role and succeed

• Excellent base salary, AWS, Performance Bonus and Allowances

• Medical benefits for employee and immediate family

• Career progression that helps to plan and proceed with the great future

• Work Life balance

Do you know someone at OTIS?

If Yes, let's get them to submit your interest as a Referral to this position. Tell them about this role!

About OTIS

Otis is the world’s largest elevator and escalator manufacturing, installation, and service business. We serve customers in over 200 countries and territories around the world and maintain more than 2 million elevators and escalators globally.

Otis has more than 69,000 employees, including engineers, digital technology experts, sales, and functional specialists, as well as factory and field technicians.

We are proud to be a global team that continues to rise to the challenges of a fast-moving, high-performance company. Together, the people of Otis are creating new ideas and opportunities by collaborating across time zones, geographies, and cultures to better serve our customers. So just imagine where you can take your career!

Otis is An Equal Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or veteran status, age or any other federally protected class. To request an accommodation in completing an employment application due to a special need or a disability, please contact us at careers@otis.com.

Privacy Policy and Terms:

Click on this link to read the Policy and Terms

• Lead the team of helpdesk engineers and provide support.
• Responsible for software and asset management (including asset disposal, commissioning, and decommissioning)
• Resolves issues related to desktop computing, software, and hardware
• Support all end-user BAU activities such as software upgrades, installation / Uninstallation of approved software. 
• Performing break-fix issues on: Desktop/Laptop, IT Peripherals, iPhone/iPad, Windows, MAC OS, Microsoft 365, SharePoint, Mobile Device Management, VPN connectivity related issues.
• Printer support and installation, basic network connectivity troubleshooting, Zoom Telephony.
• Responsible for incident tickets and service requests are constantly acknowledged, prioritized, resolved to agreed SLA; or ensure to send to resolver groups as necessary.
• Incident management for P1 to P4 tickets.  Managing users communication and broadcast.
• Produce operational documentations and evidence for internal and external audits.
• Oversee, develop and optimize the End User Services processes and procedures to continually adapt to changing requirements of modern workspace services.
• Continually track hardware and software licensing inventory and consumption.

• Minimum 7 years’ experience in IT environment
• Excellent knowledge in ServiceNow is essential.
• Excellent knowledge in troubleshooting on Windows, Mac, operating system.
• Basic network infrastructure skills
• Ability to work proactively with direct manager, business users and stakeholders
• Ability to stay calm under pressure and very well organized in advancing tasks assigned.
• Ability to communicate and supervise 3rd party vendor effectively
• Knowledge in ServiceNow, JIRA, Confluence
• Strong skills in Microsoft Excel and Macros is recommended.

Job Description:

Ø To deliver a high standard of pharmacy services to both inpatients and outpatients in a multi-disciplinary setting.

Ø To be involved in clinical, administrative as well as teaching operations.

Ø To develop and review services provided by the Pharmacy department such that the profession keeps abreast in providing timely and cost-efficient pharmacy services to the community.

Requirements:

Ø Degree or post-graduate degree in Pharmacy

Ø Registration with Singapore Pharmacy Council

Ø Excellent communication and listening skills

Ø Excellent team member

Ø Excellent clinical competency

Responsibilities:

• To assist to liaise and co-ordinate with LTA, authorities, Consultants and stakeholders.
• To ensure risk assessment and safe working procedure are properly executed on site.
• To conduct daily health, safety and environmental inspections, prepare reports and follow up with Project Safety Team.
• Ensure compliance with environmental regulations, develop environmental control plan & liaise with NEA (such as report submission, etc.).
• Proper documentation of all EHS records, certificates, notice and official related EHS correspondence.

Requirement:

• At least 5 years relevant experience in construction for LTA projects.
• NEA registered ECO.
• Able to work independently with minimal supervision.
• Able to ensure compliance with the latest environmental regulations.

Job Highlights

· High Commission

· Friendly working environment

· Bonus and Incentives

Job Description

High Commission and Incentives!

We're looking for someone with a passion for sales to join our team!

What will you do?

- Reply inquiry from social media and online platform, assist closely with leads, source sales opportunities through lead to achieve monthly and quarterly quota.

- Follow up in a timely and professional manner with customers on all requests, concerns, or questions.

- Understand products knowledge and demonstrate to customers with extensive product information.

- You must be able to work on weekends, rest day will be on one of the weekdays.

-Working hours will be 10am to 7pm on weekdays and 10am to 6pm on weekends (6 Days off per month)

Why choose us?

-Attractive Commission and Incentives

-Opportunities for career advancement

-Performance review every year

-Training provided, CPF, Annual Leave and staff benefits

OTHER DETAILS:

· Singaporean / PR / WP are welcome to apply

· Monthly Salary Range from $2,000

· Location : Tampines

The Raffles Service Agent delivers friendly and professional service that meets guest’s reservation experience expectations prior to their arrival.

Primary Responsibilities

Delivers Friendly and Professional Service

• Ensures smooth operation of Raffles Service department by attending to incoming calls, fax and emails that are pertaining to room reservation.
• Obtains all the necessary information to complete a room reservation in the Opera system, i.e. stay dates, flight details, rates, special requests and reservation notes.
• Completes the reservation process by combining all reservation details (including any Food and Beverage or Spa arrangements) and sending a confirmation to the guest.

Focuses on Guest Experience

• Supports guest’s decision to proceed with the reservation by providing accurate information on the price, room type, availability and the amenities.
• Is well versed with the preference of the regular guests and provide them with the consistent service anticipating their needs in advance.

Involvement in Wider Job Function Actions/Relationships

• Supports the Raffles Service colleagues to achieve upsell goals in various revenue streams.
• Coordinates with other departments (Front Office, Concierge, Food and Beverage, Raffles Spa, Housekeeping and Butler) on the guest’s needs and requirements.
• Works closely with Revenue department to be aware of the occupancy of the hotel (i.e. sold out dates, blackout dates and the need periods).
• Advises Raffles Service Manager of any deviations in rate applications or reservations arrangement.
• Maintains an accurate and updated filing system of all correspondence.
• Is familiar with hotel’s credit policies and handles billing instructions correctly.
• Performs clerical and administrative duties.
• Adheres to Raffles Hotel Singapore and Room Reservations department standard operating procedures, guidelines and grooming standards.
• Supports Accor Corporate programs, such as Planet 21.
• Ensures service standards and individual performance are aligned with Accor Hotels Values.

The position is responsible to act as the point of reference for guests who need assistance or information. The Concierge Agent understands guests’ needs and requests and provides them with personalised solutions for hotel offerings and Singapore-specific activities and attractions.

Primary Responsibilities 

Executives Concierge Core Tasks

• Accommodates all guest needs and requests with focus on guest service, anticipating guest needs, and creating memorable experiences through personalised service.
• Takes responsibility and ownerships for all resident and visitor services rendered by the Concierge section. Carries out any other duties as and when assigned by the management of the hotel and department.
• Ensures the smooth running of the Concierge section by performing all tasks in adherence with the code of ethics as issued by Raffles Hotel Singapore.
• Ensures service standards and individual performance is aligned with Accor Values - Guest Passion, Trust, Sustainable Performance, Spirit of Conquest, Innovation and Respect.

Deals with External Stakeholders

• Arranges, coordinates and monitors limousine services to ensure all guests receive the appropriate attention from departure to arrival of the booked vehicle and that revenue is maximised without compromising the service experience and perception of the guest.
• Arranges coordinates and monitors any travel, ticket, tour, and attraction bookings as well as offsite restaurant reservations that are arranged by the Concierge section.

Deals with Internal Stakeholders

• Works with the Doormen and Porters, Reception and Raffles Service team and maintain good inter-departmental relationships, especially with Housekeeping and Butlers to ensure seamless customer service.
• Promotes in-house facilities and inter-hotel sales and maintain good inter-divisional relationships to ensure seamless customer service.
• Addresses any security incidents and guest complaints to the Lobby Manager and reacts proactively when suitable and appropriate.

Improves Quality of Product and Services

• Ensures guests receive the experience as detailed brand Standard Operation Procedure (SOP), Raffles Hotel Singapore Local Standard Operation Procedure (LSOP) as well as Leading Quality Assurance (LQA) standards, and aim to achieve the scores and goals set by management.
• Adheres to Workplace Safety and Health (WHS) policies and procedures.