We are hiring for a highly driven and motivated Manager, Internal Communications (APAC) position based in Singapore. The successful candidate will work in the regional Internal Communications team reporting to the Chief of Human Resources, and support local in-market teams to deliver internal communications strategies. 

What will be your mission?

• Working with the regional internal communications team, develop innovative internal communications campaigns, clear narratives, and programmes to engage organisation’s employee base, with a focus on the foodpanda brand and APAC region
• Develop editorial content and work closely with regional and business teams to ensure appropriate messaging
• Build stakeholder relationships across departments and regions to establish relevant messaging and tactics for each campaign and provide internal communications counsel for internal stakeholders
• Lead and support with hybrid event set-up and execution (e.g. Town Halls) to make sure we reach out to all teams
• Support internal communication from the management team through various channels 
• Build a robust community of internal ambassadors to help build a strong engagement
• Measure results of internal communications efficacy and report in a timely fashion
• Manage and support issues management, when necessary
• Work closely with PA & PR teams to make sure there is cohesion between internal and external communication narratives
• Develop and maintain internal communications Standard Operating Procedures, such as internal comms calendars and distribution lists​​​​​

The Food and Beverage Service Associate is responsible for delivering friendly and efficient Food and Beverage service according to hotel Standard Operating Procedures in order to meet guest dining experience expectations.

We are hiring for the following outlet:

• Long Bar
• Raffles Courtyard
• The Grand Lobby
• Tiffin Room
• yi by Jereme Leung

Primary Responsibilities 

Food and Beverage Service

• Provides excellent service at all times to guests based on established hotel standard operating procedures.
• Greets and farewells guests and colleagues in a friendly and courteous manner.
• Assists colleagues and guests efficiently and in a professional manner.
• Takes responsibility for residents’ and guest belongings in the restaurant or bars.
• Has extensive knowledge of our food & beverage menus in order to service our product, including liquors and cocktails.
• Offers menu options and advice and takes orders.
• Offers drinks, pre, during and after meal service.
• Remembers guest’s preferences to extends personalised service.
• Takes guest’s Food & Beverage orders accurately and assures correct input in Point of Sales system.
• Double checks order list before "sending" ticket to the kitchen.
• Anticipates guest’s needs.
• Verifies guest satisfaction with each table during each course served.
• Uses the guest name appropriately and communicates it to restaurant colleagues and managers.
• Serves food in a timely and efficient manner.
• Arranges and maintains all assigned side stations and continually stocks each station before and after every shift.
• Makes sure all silver and glassware is polished, wiped and spotless.
• Keeps all side stations clean at all the times.
• Keeps chairs and banquettes clean and clear of debris.
• Marks tables appropriately to food & beverage order for each course to ensure proper delivery.
• Makes sure that all product served are accounted for on the final bill before presenting it. 
• Up keeps and clears tables between courses throughout the dining experience.
• Picks up check before guest leaves and give guests a warm farewell while thanking them for their visit.
• At the end of the shift, delivers all checks and reports to the appropriate place according to established standards. 
• Adjusts service to suit guests’ requests and personalises any interaction with the guest.
• Uses a Heartist® approach – makes guests Feel Welcome, Feel Heart-warmed, Feel Incredible, and Belong.
• Actively engages in upselling and adds value.
• Relays any guest complaints to manager.
• Ensures efficiency of work in dish wash, pantry, and service preparations.
• Ensures cleanliness and work safety in food preparation and service areas.
• Carries out ad-hoc duties as assigned including, but not limited to sending operating equipment for cleaning or burnishing on weekly basis, sending soil linen for exchange for clean ones and collecting Food & Beverage requisition on daily basis. 
• Ensures service standards and individual performances is aligned with Accor Values - Guest Passion, Trust, Sustainable Performance, Spirit of Conquest, Innovation and Respect.

Learning and Development

• Participates in training activities to improve knowledge and skills.
• Attends daily briefing and monthly meeting conduct by the manager.

• This role will be based in Singapore
• As part of the Middle East, Africa and Asia Pacific (MEA APAC) Procurement team, the Manager, Procurement Controlling and Analytics is responsible to manage and drive the administration, financial planning, Profit and Loss (P&L), operational processes and performance reporting of the procurement department in the MEA APAC region.  

Responsibilities

1. Top line co-management of Procurement revenue Asia

• Functionally co-manage Asia procurement revenues.
• Co-responsible of the consolidation, management of the operational process and performance reporting of the 3 regional HUBs (MEA, Pacific and Asia) of the MEA APAC region.
• Co-responsible for managing, centralizing and monitoring the revenue of procurement department for multiple countries of the Asia region and profit centre. Act as an internal consultant and business partner to build, implement and animate transverse processes.
• Manage revenues declaration (from suppliers) and lead invoicing process to ensure the exhaustivity of turnover in coordination with procurement category managers and corporate finance.
• Build dashboard and reporting to support the procurement team and organization to analyze top line performance, define action plan and optimize revenues.
• Prepare monthly and quarterly (financial and operational) analyses to better drive performance. Create, improve and provide recurring and ad hoc reports. 
• Improve automation of data analytics, calculation and assessment of Procurement KPIs.
• Coordinate with the central corporate procurement team and the local finance the required business data.

1. P&L monitoring MEA APAC

• Responsible for managing, centralizing and monitoring Procurement P&L for the region (from revenues to Ebitda).
• Prepare and animate monthly and quarterly performance reviews.
• Collaborate with various internal (Procurement team, Finance, Credit management) and external stakeholders (suppliers, auditors, etc).

1. Budget and forecast planning & Risk and credit Management

• Support forecasting & budget planning processes for Procurement in collaboration with both local Finance department and Corporate Procurement department.
• Manage, centralize and prepare financial performance reviews for the region and budget presentation.
• Own the credit management process, contribute to the ageing balance monitoring and support category managers in payment collection.
• Create dashboard and reporting on ageing balance.
• Monitor suppliers‘ dependency and their financial rating.

1. Digital Solution Deployment and Management Asia

• Deployment of Procurement digital strategies and solutions related to closing the procure-to-pay (P2P) loop.
• Manage hotel and supplier onboarding with P2P solution provider(s).
• Co-ordinate with I.T., Operations, Suppliers and Digital partner to support optimizing onboarding process and change management.
• Prepare and present reports to management.

1. Administration and business process

• Own the procurement administration and processes. Ensure that all documentation are organized, up to date and accessible to all stakeholders.
• Manage and centralize the procurement supplier and contract database. Create and provide reporting on main KPIs.
• Responsible for the implementation and monitoring of group processes. Ensure the department is in line with corporate guidelines.
• Manage audit processes and ensure corrective action are met.
• Support category managers with supplier KYCs, dependency and financial rating.

• Provide pre-sales technical support to propose cost competitive system design solution based on tender spec & customer requirement
• Design solutions for Access Control, CCTV, Public Address, Emergency Voice Communication, Fire Alarm, Integrated Security Management and other necessary system as deemed required by the prospective customer / project (90 %)
• Foundational understanding of IT and Network systems will be necessary in design and technical assessments.
• Knowledge of Cyber-security issues and solutions will be an advantage.
• Review technical specification, system schematic, floor-plan drawings documents
• Provide system proposal and design that meet requirements & be cost competitive
• Manage the technical Compliance Appraisal, prepare Bill of Quantities and system write-up for the designed systems
• Manage Installation Work Appraisal (Scope of Work for installation)
• Prepare technical document submissions & product sourcing
• Support technical meeting with customers, end-users, consultants & vendors etc
• Demonstrate systems / products performance to clients and staffs
• Collaborate with sales, purchase & admin teams to meet tender submission date in time
• Product evaluation & POC support on potential system
• Report various system job request status with respect to milestone schedule to Section Head and all technical problem hindering system design progress

The Food and Beverage Service Executive supervises the team by proactive, interactive and reactive leadership, allowing each member of the team to feel confident and to completely satisfy our guests during their dining experience. He/she assists the management in supervising the overall operation and service standards of the restaurant to meet and exceed guest’s dining experience expectations. 

We are hiring for the following outlets:

• Raffles Courtyard
• The Grand Lobby
• Tiffin Room
• yi by Jereme Leung

Primary Responsibilities

Oversees Daily Operations and Achieving Targets

• Oversees the set-up and operation of a station/section in a restaurant.
• Supervises and participates in running an efficient and profitable operation in the assigned areas. 
• Assists the Outlet Manager/Assistant Outlet Manager in enabling employees achieve highest service and product delivery standards with a highest degree of client care and service at all times.
• Provides services for guests such as order taking and promoting the restaurant food and beverage offerings.
• Provides excellent service at all times to all of our guests based on established hotel standard operating procedures.
• Assists colleagues and guests efficiently and in a professional manner.
• Has extensive knowledge of our food & beverage menus in order to service our product, including liquors and cocktails.
• Offers menu options, advice and takes orders.
• Offers drinks, pre, during and after meal service.
• Remembers guest’s preferences to extends personalised service.
• Takes guest’s Food & Beverage orders accurately and assures correct input in Point of Sales system.
• Double checks order list before "sending" ticket to the kitchen.
• Verifies guest satisfaction with each table during each course served.
• Uses the guest name appropriately and communicates it to restaurant colleagues and managers.
• Serves food in in a timely and efficient manner.
• Arranges all tables following established standards.
• Arranges and maintains all assigned side stations and continually stocks each station before and after every shift.
• Makes sure all silver and glassware is polished, wiped and spotless.
• Keeps all side stations clean at all the times.
• Keep chairs and banquettes clean and clear of debris.
• Marks tables appropriately to food & beverage order for each course to ensure proper delivery.
• Makes sure that all product served are accounted for on the final bill before presenting it. 
• Up keeps and clears tables between courses throughout the dining experience.
• Picks up check before guest leaves and wishes guests a warm farewell while thanking them for their visit.
• At the end of the shift, delivers all checks and reports to the appropriate place according to established standards. 
• Follows through opening and closing duties. 
• Adjusts service to suit guests’ requests and personalises any interaction with the guest.
• Uses a Heartist® approach – makes guests Feel Welcome, Feel Heart-warmed, Feel Incredible, and Belong.
• Ensures service standards and individual performances are aligned with Accor Values - Guest Passion, Trust, Sustainable Performance, Spirit of Conquest, Innovation and Respect.
• Ensures NEA rules and regulations are met and achieve.  
• Actively engages in upselling and adds value.
• Relays any guest complaints to manager.
• Ensures efficiency of work in dish wash, pantry, and service preparations.
• Ensures cleanliness and work safety in food preparation and service areas.
• Carries out adhoc duties as assigned including, but not limited to sending operating equipment for cleaning or burnishing on weekly basis, sending soil linen for exchange for clean ones and collecting Food & Beverage requisition on daily basis. 
• Providing a Leading and Consistent Guest Experience
• Promotes sales through direct guests’ contact. 
• Constantly obtains guest feedback during operation ensuring guest satisfaction.
• Handles minor complaints and reports to the managers for proper follow up.
• Builds strong relationships with local guests and builds loyal following as foundation for a successful operation. 
• Maintains levels of confidentiality and discretion of the guest, colleagues, operator at all times. 

Management and Leadership of Outlet

• Acts as a mentor and role model to the Food & Beverage Associates.
• Proactive, innovative with in depth Food & Beverage and market knowledge. 
• Observes colleague’s individual performances, grooming, and punctuality and communicates with the managers accordingly. 
• Provides a high level of Safety and Security for guests and colleagues. 
• Checks daily opening and closing duties.

Training, Learning and Development of the Team

• Conducts regular on the job trainings for colleagues to develop their skills and knowledge. 
• Assists in records and submits monthly On-the-Job Training hours to Food & Beverage Office before the 15th of each month.
• Guides the departmental orientation for new hires.
• Ensures that colleagues are aware of hotel rules and regulations.
• Ensures that colleagues are trained on fire and safety, emergency procedures and hygiene.

What do we expect from you?

Under the general guidance of the Purchasing Manager or any other authorized by the management, you are responsible for, including but not limited to, storage, issue, maintaining and accounting for Food & beverage, general supplies and for maintaining cleanliness of the stores area as per Municipality standards

How your day looks like?

• To ensure that all goods received in the Hotel are properly supported by valid hotel purchase orders.
• To examine both quality and quantity of goods received in coordination with related department Heads before accepting delivery.
• To ensure that goods are promptly moved to Stores or the concerned department once received.
• To ensure that outgoing goods are properly documented and accounted for.
• To closely monitor with the Purchasing Officer all pending or partial deliveries.
• To be responsible for recording and distributing reports as required.
• To perform the physical count of all storeroom stocks and month-end inventory, with final balances to be reconciled with the general ledger month-end balance.
• To prepare monthly cost reports
• To assist Purchasing Department when required
• Any other ad-hoc tasks assigned by the Purchasing Manager and the Director of Finance.

     How do I deliver this?

• Tell it like it is- Authentic, honest, you mean it, sincere, true.

• Have fun and make friends - fun, energetic, whimsical, upbeat, “wink", casual.

• I've got your back- Accountable, responsible, makes up for own promises, knows how to take ownership, follows - thru, dependable.

• Play to win - Original, cutting edge, new, "outside the box”; open to new possibilities, different.

• Right here, right now - Attentive, detail-oriented, always focused, always in the moment, precise, owns the guest.

What do we expect from you? 

We are seeking a detail-oriented and proactive Accounts Receivable Executive to join our finance team. The successful candidate will be responsible for managing all aspects of accounts receivable, ensuring timely and accurate invoicing, payment processing, and customer account management. This role requires strong communication skills and the ability to work collaboratively with various departments to support the company’s financial health. 

How your day looks like? 

Key Responsibilities: 

• Invoicing and Billing and prepare manual invoice & credit noted where and when required 
• Generate and send out invoices to customers in a timely and accurate manner. 
• Verify that transactions comply with financial policies and procedures. 
• Investigate and resolve billing discrepancies / enquiries 
• Contact customers via phone, email, or mail to follow up on outstanding payments. 
• Reconcile customer accounts and resolve discrepancies or billing issues. 
• Prepare regular reports on accounts receivable status, including aging reports. 
• Assist in the preparation of financial statements and other accounting reports as required. 
• Address customer inquiries and resolve any issues or concerns related to billing and payments. 
• Report on monthly accounts receivable ageing analysis and detailed accounts’ ledgers. 
• Point of contact for Guest Ledger and liaison with Front Office. 
• Process and timely issuance of Statement of accounts and follow up on delinquent payment. 
• Provide ad hoc support to operations accounts team. 
• Process credit applications, ensuring that clients are notified promptly and professionally. 
• Ensure all invoices / statements are issued on a timely basis. 
• Maintain positive working relationships with customers to facilitate timely collections. 
• Maintain accurate and up-to-date customer account records. 
• Monitor and pursue collection of overdue accounts. 
• Hold Credit Meeting on a weekly basis and write minutes. 
• Ensure compliance with company policies and accounting standards. 
• As and when any Ad-hoc task given by superior 

Preferred Skills: 

• Familiarity with industry-specific billing and collection practices. 
• Strong problem-solving skills and the ability to handle difficult customer situations. 

How do I deliver this? 

• Tell it like it is- Authentic, honest, you mean it, sincere, true. 
• Have fun and make friends - fun, energetic, whimsical, upbeat, “wink", casual. 
• I've got your back- Accountable, responsible, makes up for own promises, knows how to take ownership, follows - thru, dependable. 
• Play to win - Original, cutting edge, new, "outside the box”; open to new possibilities, different. 
• Right here, right now - Attentive, detail-oriented, always focused, always in the moment, precise, owns the guest. 

You are responsible for delivering a Great Customer Experience that contributes to the Sales and Profit in your store.  You always put our customers first and offer assistance and share your Product and Fashion knowledge

The Recruiter is responsible for Service Excellence throughout the recruitment cycle. They act as a brand ambassador for the client, focused on delivering exceptional talent while providing proactive and timely communication on the status of the search. They serve as subject matter expert in talent acquisition and provide consultative direction and industry expertise to hiring leader.    

• Work Location: Candidates must be open to work in either of the client sites: RR Solutions Asia Pte. Ltd. 10 Tukang Innovation OR 1 Seletar Aerospace Crescent
• Work Arrangement: Hybrid (3x in the client office per week)
• Work Schedule: Day shift/ APAC shift

Specific Requirements:

• Minimum of 5 years' experience in full-cycle recruiting, preferably within the engineering or advanced manufacturing sectors.
• The ideal candidate should possess strong stakeholder management skills and the ability to independently manage the entire hiring process with minimal supervision.  

Responsibilities:   

Finding Candidates:  

• Lead a detailed job scope meeting with the hiring leader to determine position specifications, providing relevant market data and recommendations on possible approaches to the search or candidate requirements.
• Review of candidates who have applied via the Applicant Tracking System (ATS).
• Evaluate candidate qualifications against position requirements and determine who to move forward in the recruitment process.
• Develop and manage recruitment marketing plans or sourcing plans to determine the most appropriate candidate sources that align to the search requirements.
• Source candidates via resume databases, search engine and networking sites using Boolean search language.
• Solicit and pursue referrals from business networks and/or internal referrals.
• Utilize Cielo’s proprietary software for mobile and email campaigning to talent communities.

Engaging Candidates:

• Use an appropriate mix of media to connect with talent communities (phone, email, social media, etc.).
• Articulate value proposition to candidates who are interested in the job opportunity.
• Prepare candidates for interviews, coaching them on logistical information, interview schedule, appropriate attire and overall expectations.
• Ensure candidates are provided with timely updates concerning the status of their applications and interviews.

Assessing Candidates:

• Draft and utilize phone interview templates appropriate to the job description.
• Use independent judgement to compare candidate phone interview notes and skills assessments with position requirements to determine if the candidate is a match for the role or a potential match for other open positions.
• Issue skills testing as needed and evaluate results (if process dictates).
• Review background and reference information (if process dictates).

Influencing the Hire:

• Keep candidates engaged throughout process, ensuring consistent communication on the status of the search.
• Partner with hiring leader to determine offer details, using market data and compensation guidelines to support recommendations.
• Articulate a job offer to candidate and drive for candidate acceptance, anticipating and negotiating counter-offers as appropriate.

Service Excellence:

• Strict adherence to all regulations (OFCCP and all other compliance standards set forth).
• Work to deliver a strong candidate slate, continuously building talent pipelines to ensure there are multiple qualified candidates in play at all times.
• Provide accurate and regular reporting of recruiting activities to the hiring leader and Cielo leadership to depict both metrics and efforts.
• Identify perceived difficulties with searches and research and recommend solutions to both internal and external stakeholders.
• Proactively and regularly communicate the status of each search to the hiring leader, providing a consultative approach with recommendations on how to move forward. 

Team Summary

The SMT Cluster, Global Clients & Global/Regional Acquirers Client Services team is currently a team of 9 located across the region covering clients in 3 countries: Singapore, Malaysia and Thailand. It also covers Global Clients and Global Acquirers who have presence in the Asia Pacific region. 

The team is accountable for managing the post-sale and operational relationships of clients by overseeing onboarding and implementation processes, maximizing adoption of deployed products, driving Client Success outcomes, and optimizing client performance.

What a Senior Director, Head of Client Services (CS) – SMT Cluster, Global Clients and Global/Regional Acquirers does at Visa?

The Senior Director, Head of Client Services (CS) – SMT Cluster, Global Clients & and Global/Regional Acquirers is a senior leadership role, reporting to the SVP, Head of AP Client Services, and will lead the team responsible for managing the post-sales and operational relationships of clients by overseeing onboarding and implementation processes, maximizing adoption of deployed products, driving Client Success outcomes, and optimizing client performance across the SMT markets, Global Clients and Global/Regional Acquirers.

The Senior Director is expected to provide strategic, functional, and technical leadership for all the operational activities for applicable clients, including the cross functional delivery of systems and services. They will define and deploy client service strategies across the different client types including proactive Client Success planning. This will ensure their client operational goals/success metrics are understood, intended outcomes are met and client readiness activities for upcoming mandates are tracked in Client Success Plans. In addition, a key tenet will be to develop and enhance success metrics for the team they lead to ensure Client satisfaction is not only measured, but is exceeded, using net promoter scores, survey results, OKRs, in person meetings, outreach calls, and other factors to determine accountability and proactive engagements by their team members. 

The Senior Director is accountable for building a high-performing and cohesive team, aligned to the global Client Success strategy, by providing leadership to a team of individual contributors. They should do this through coaching, setting strategic direction and applying working knowledge of Visa products, systems, and procedures. They are accountable for personifying the Visa leadership principles while providing guidance to direct reports, cross-functional staff, and senior management to proactively drive Client Success whilst ensuring effective resolution of high-priority issues with potential of significant financial implications.

In this role, you are expected to:

• Lead courageously to inspire the SMT Cluster, Global Clients and Global/Regional Acquirers Client Services team, focused on delivering excellent client experience and optimizing our clients’ performance.
• Be a member of, and active participant in, the AP Client Services Leadership Team and the SMT Cluster, Global Clients & Acquiring Leadership Team.
• Own the expense budget for this group, as well as revenue and sales targets and Objectives/Key Results based on the multi-year Client Success transformation.
• Drive the development and delivery of key strategic initiatives in support of the global Client Success transformation, inspiring and holding team members to account for enacting key changes in support of the future state vision.
• Establish and foster outstanding relationships with executive management team stakeholders from Clients and is adept at independently managing and resolving challenging and complex client escalations by obsessing about clients. 
• Develop and maintain outstanding relationships with key Visa cross-functional stakeholders. Represents the voice of the client on all operational initiatives and issues with key internal partner organizations including Sales, Product, Global Clients, Global/Regional Acquirers, Finance, Risk, Legal and Technology.
• Build and maintain highest quality relationships across all key clients, industry participants and regulatory bodies. Establishes thought leadership in domains on payments, operations, innovation and technology. 
• Own the holistic post-sale and operational relationship of the client portfolio, acting as a key ambassador of all Client Services teams by providing the central voice of Client Services to Clients and Sales Account Owners.
• Act, on an ad-hoc and as needed basis, as the central escalation point for managing client escalations concerning major incident/crisis responses.
• Provides thought leadership expertise on the latest global payment processing trends, Visa solutions, and technologies to provide a world class Client experience.
• Manage all Client Services staff in the SMT cluster, some of whom dual report to other Client Services functions, requiring partnership and coordination with other Client Services Leads.
• Be available for international travel 40% of the time due to the regional footprint of clients, direct reports and team members.

Why this is important to Visa?

This senior leadership role is an exciting opportunity to be at the forefront of and shape Visa’s Client Success transformation, by leading and developing a high-performing team of Client Success Managers to maximize client benefits realization and value from Visa products via proactive optimization processes.

The Db2 Database Engineering Administration team is part of Operations & Infrastructure (O&I) Technology Platform and is responsible for common integration infrastructure that supports communication between multiple enterprise applications and multiple business lines

Should you join our team, you will be responsible for managing the team that provides design, integration, advanced problem analysis, successful deployment, and continuous operational improvement of Db2 z OS database technology used at Visa. You should be well versed in database administration practices and principles as you will share the responsibility of managing overall database build, deployment and support. You will be expected to an influential technical domain authority for the database team.

Job Scope

This Director role is responsible for the team that delivers database administration solutions which involves complex problem solving and taking a broad perspective to identify creative solutions. This management role also serves as a technical functional specialist that guides the team to provide Db2 z OS database administration and solution on development and production systems.

Responsibilities

• Manage the team that supports Db2 database and database availability, database security patching, implementation of database maintenance and support the availability of development, QA, pre-production and production environments.
• Ensure that sufficient resources and skills are available to provide the required technical support.
• Manage a portfolio of applications databases and work with business technology groups to implement new database solutions and to maintain their own existing database portfolio.
• Develop an annual business plan that determines functional activities for subsequent fiscal year.
• Assist with the provision of systems, applications and operational performance monitoring, capacity planning and utilization.
• Assist with the evaluation, development of business cases for the introduction of new Db2-related software into the Visa Host Systems portfolio of supported products.
• Create high customer satisfaction by resolving service issues and preventing lapses in service. Represent the Db2 z OS team at any relevant internal external meetings or seminars providing feedback presentations to the group.
• Create team level strategies, establish team level goals and identify new processes to improve internal productivity.
• Lead projects with cross-functional involvement, interacting frequently with customers, peers and senior managers.
• Ensure adequate resources are available for the provision of database support for the MVS Mainframe Support Hotline.
• Maintain awareness and understanding of the current and planned software and hardware areas to ensure that Visa’s current and future application requirements are met.

This is a hybrid position. Hybrid employees can alternate time between both remote and office. Employees in hybrid roles are expected to work from the office 2-3 set days a week (determined by leadership/site), with a general guidepost of being in the office 50% or more of the time based on business needs.

• Establish client’s requirements and undertake feasibility studies
• Attend onsite and consultants’ meetings and liaise with clients, architects and associate consultants in the administration of projects
• Interpret engineering drawings and specifications to calculate project costs
• Prepare various main building contracts, piling contracts and nominated sub-contracts for tender and contract formalization
• Measure and take off quantities for architectural and structural work elements
• Administer pre and post contract and consultancy work
• Assess variation orders, prepare interim valuations, cost plans and budget studies
• Compile contract documents for execution
• Understand and adhere to the statutory building regulations
• Undertake cost analysis for repair and maintenance of project work
• Allocate work to subcontractors
• Analyze outcomes and write detailed progress reports
• Maintain awareness of different building contracts in current use
• Valuing completed work and arrange payments
• Provide advice on contractual claims

We are hiring for the Head, Growth & Marketing position based in Singapore. This role will be reporting directly to the Managing Director. You will also work closely with the MD and other senior leaders to identify and execute high-priority initiatives that support the company's strategic goals.

Topline and Budget Management:

• Develop and manage the annual marketing budget, ensuring optimal resource allocation and ROI tracking
• Continuously develop and optimize marketing mix according to the objectives of the company
• Accountability for delivering topline OKRs in line with budget/targets
   

Growth Planning:

• Define and articulate a clear growth strategy aligned with business goals, focusing on both short-term and long-term objectives
• Identify key growth opportunities in target markets and segments, ensuring alignment with the overall business strategy
   

360 Marketing and Brand Management:

• Drive marketing campaigns and GTMs that effectively communicate best offerings and value propositions 
• Lead marketing efforts accross full suite of channels, including performance marketing, social media marketing, demand growth, CRM and partnerships
• Develop and optimize multi-channel marketing campaigns to drive customer acquisition, conversion, and retention
• Continuously develop and grow brand love, ensuring consistency across all marketing channels and customer touchpoints
   

People Leadership and cross-functional alignment:

• Build, mentor, and manage a high-performing growth and marketing team, fostering a culture of collaboration, creativity, and accountability
• Provide guidance and direction in setting objectives and achieving marketing goals
• Work closely with the regional marketing team to develop and execute country strategy
• Work closely with the commercial teams across food and grocery businesses to meet business objectives

As a Legal Counsel, you provide legal support to drive the regional commercial strategy with a focus on digital and physical store portfolio of H&M Group across Singapore, Japan, Malaysia, Philippines and Vietnam.

Key responsibilities

• Be a competent legal advisor supporting H&M’s digital and physical store expansion in the region. Proactively advise on legal issues/disputes related to expansion and/or consolidation and manage responses in relation to contentious matters. 
• Review, draft and negotiate lease/tenancy agreements for H&M stores including legal documents related to construction and facilities from a pro-business perspective with minimal risk exposure to H&M. Assist in research and analysis on legal issues with cross-border element in business/ consumer laws and other laws relevant for the industry. Provide contractual and regulatory legal advice on marketplace and partnership opportunities for online projects
• Be a reliable business partner for the HR team, providing legal and regulatory guidance on employment matters and labor laws in the region.
• Collaborating with internal teams and external counsel on advice or investigations relating to a variety of regulatory queries. Collaborate with internal stakeholders and Head of Legal & PA to provide overall legal support for projects, disputes and strategic initiatives. Support data privacy team with regulatory guidance
• Manage relationships with external counsel and oversee correspondence with authorities when required.

Key Responsibilities:

• Manage and oversee day-to-day construction management of projects and provide timely updates to management
• Manage project team, site supervisors, workers, materials and equipment effectively and efficiently
• Procuring and allocating resources to ensure no shortages while avoiding any unnecessary delays
• Monitor and supervise entire project team to ensure compliance of work and to ensure works are delivered in a timely manner and in accordance with quality standards
• Establish strong working relationship with all stakeholders including staff, workers, contractors, suppliers, clients etc. to ensure smooth operations of projects
• Manage manpower costs, project costs and expenses to ensure optimal cost benefit
• Attend and/or chair meetings with clients, architects, engineers and workers
• Identify possible risks to projects and stakeholders, create contingency plans to mitigate these risks, and respond quickly to work delays, emergencies and other problems
• Oversee all inspection activities including quality and workplace safety and health checks
• Prepare progress reports for each project
• Ensure all changes to specifications, work scopes and drawings are properly documented
• Manage site document filing and record keeping in accordance with International Organisation for Standardisation (ISO) standards
• Any other ad-hoc projects and duties as required by the management

Requirements & Qualifications:

• Minimum Diploma holder in Civil Engineering/Building or equivalent
• Singaporeans/PRs preferred
• Minimum 5 years of experience in relevant industry
• Proficient in reading and understanding CAD (2D & 3D) and Revit BIM drawings
• Strong leadership, communication and negotiation skills
• Demonstrate high levels of integrity, professionalism and technical competency
• Highly knowledgeable in project processes and procedures, building regulations, and health and safety legislation.
• Strong problem solving and communication skills
• Good written and spoken English
• Able to commit 6 days per week
• Required to work in construction sites & factory
• Candidates with Class 3 driving license and own vehicles preferred

Additional Remuneration:

• Transport allowances will be provided to employees with their own vehicles

Only shortlisted candidates will be contacted.

5 days
Mon-Fri: 9am-6pm
Location: Tampines Ave 5

Purpose of the Job:

Reporting to the Branch Manager, the Customer Service Executive’s primary responsibilities are to work closely with internal and external customers to ensure smooth and proper execution of operation process and provide the best possible solutions to meet customer’s need.

Duties and Responsibilities:

• Execute day-to-day operations process and activities by following SOP.

• Provide effective communication and assistance to customers in addressing customer inquiries and requests and manages customer expectations.

· Work with Branch manager to trouble shoot and provide logistical / operations solutions for issues of a moderate to complex scope.

• Understand customer’s requirements, evaluate all relevant information to handle inquiries and complaints.

• Communicate with internal and overseas customers, coordinate with vendors or agents to ensure smooth running of both inbound and outbound shipments.

• Work proactively and continuously to identify cost savings and service enhancements and process improvement on freight service to enhance overall customer’s satisfaction.

• Monitor transportation progress and take necessary measures to ensure compliance with delivery deadlines. In case of delays or issues, provide relevant information to customers and work towards resolving the problems.

• Maintain and support data management to ensure the overall accuracy, completeness and consistency of data captured in the system.

• Maintain good relationship with customers by providing advance customer support to ensure efficient transportation arrangements, and improving customer satisfaction.

• Seek business opportunities, initiate penetration with branch manager and sales team.

• Eliminates identified problems both internal and external to get the job done effectively.

Qualifications:

· University graduates or Diploma, preferably in logistics / business administration / marketing; or equivalent in business or related field.

· Minimum 1-2 years of experience in customer service / sales support/ operations in freight forwarding or related industry

· Proficient in Microsoft Office applications and other technical software

· Excellent written and verbal communications skills.

· Strong analytical and problem-solving skills. Ability to remain calm under pressure. Customer-facing experience preferred.

Juanna Ng Hui Kee Reg no: R1766616

The Supreme HR Advisory Pte Ltd EA number: 14C7279

Duties and Responsibility:

Ø Overseeing accounting transactions.

Ø Ensuring that financial reports are done and submitted on time.

Ø Working with internal groups to verify financial statements.

Ø Liaising with external auditors or government representatives whenever necessary.

Ø Calculating taxes and putting together tax returns.

Ø Analysing reports and presenting findings.

Ø Monitoring compliance to internal and government financial guidelines.

Ø Forming budget forecasts.

Ø Perform ad-hoc accounting assignments as directed by the superior

Requirements:

Ø A Bachelor’s degree in Finance, Accounting, or a related field.

Ø Minimum of 4 years of relevant experience in accounting or auditing mainly for construction industry.

Ø Proactive with a strong willingness to learn and develop professionally.

Ø Ability to work independently and as part of a team to meet deadlines.

Ø Proficient in Microsoft Office applications.

Ø Good communication skills to liaise with associates government authorities.

Ø Team player.

Job Description

· Control and communicate with batching plant for concrete works.

· Site quality inspection for any on-going works at all locations for concrete works.

· Off-site and On-site quality inspection for Structural Steel works.

· Lead and supervise QC inspectors providing guidance and support to meet quality standards while overseeing daily QC inspection activities.

· Maintenance and calibration of measuring equipment.

· Document inspection results by completing reports and logs.

· Summarizing rework and waste.

· Inputting data into a quality database.

· Maintain a safe and healthy working environment by following standards and procedures; and complying with legal regulations

· Perform any other related duties as assigned by QAQC Manager.

Requirements

· Certificate/ITE/NITEC/ Higher NITEC in QC/ Precision Engineering or equivalent.

· Minimum 5 years relevant experience in QC Civil & Structural for LTA projects

· Ability to read and interpret drawings with a good understanding of geometric dimension and tolerance.

· Team player with a dependable attitude.

Job Title: Architectural Engineer

Occupation: Architectural Engineer

Duties and Responsibility:

→LTA A&A Experience (Must)

→Minimum 5 years relevant experience in supervision of architectural works in building construction

→Handle technical and engineering problems

→Plan and execute work schedule based on contract schedule

→Coordinate and control construction works on site

→Evaluate subcontractors’ risk assessment, safe work procedures and method statements

→Review subcontractors/supplier performance after completion works

→Well-versed in Construction Method Statements

→Manage Piling, Excavation, ERSS, RC, and Architecture work

→Preparing the site and liaising with other construction professionals before construction work starts

→Developing the program of work and strategy for making the project happen

→Planning ahead to prevent problems on site before they occur, planning the delivery and storage of equipment and materials

→Making safety inspections of the site when work is underway and ensuring regulations relating to health, safety, and the environment are adhered to

→Ensure progress of work is within budget & timelines as well as quality & safety objectives

→Well-versed in construction sequence, principles and LTA regulatory requirements

→Good leadership skills

→Good communication and interpersonal skills

→Great team player

Job scope:

• Monitor, analyze and make decisions on how to address MTBE (Metrology and Backend) tools that are out of control for established SPC rules for both process and defect related issues.
• Use SOP to dispose of products that were out of control for established SPC rules for both process and defect related issues.
• Perform daily compilation of presentation materials on daily process and tools issues and present in Passdown meeting
• Carry out and complete process engineering tasks assigned by process engineers which directly contributed to process improvement and flexibility improvement.
• Required to perform basic metrology tool tuning.
• May be required to perform equipment recipe creation.
• Take the initiative to assume added responsibilities.

Requirements:

• Working hours: 8.30am to 6pm (Mon to Fri)
• Understanding of SPC and its applications in semiconductor equipment and processes.
• Direct experience in metrology (Defectivity/Thickness/Geometry), Sorting and packaging, and Characterization lab are plus points.
• Excellent verbal and written communication, good PC skills, presentation skills and strong data collection and analysis skills.
• Willing to work any shift and that you be a behavioral example by being a proactive problem solver, communicating openly, and taking responsibility.
• Possess good teamwork, multi-tasking capabilities and project leading skills.
• Self-motivated
• Ability to troubleshoot problems and address root causes
• Team oriented with a strong focus on effective team dynamics

Responsibilities

Operational support and efficiency

• Perform scheduled preventive maintenance (PM) and troubleshoot equipment-related problems to minimize equipment downtime
• Resolve equipment issues and implement corrective and preventive actions
• Always aim to maximize uptime of equipment to sustain equipment performance
• Prepare and execute new equipment start-up by working with cross functional team
• Coordinate with process, integration and manufacturing engineers to ensure work is carried out efficiently to meet module objectives.
• Provide leadership in giving direction and systematic guidance to Equipment Engineer / Technologists/Technicians.

Record and reports

• Review, validate and analyze given reports
• Ensure staff's on-time submission and accuracy on the tool checklist or report

Documentation & Standard Operating Procedures

• Establish and implement all equipment specification, troubleshooting procedures, maintenance procedures, safety related documents and ensure compliance with corporate requirements and procedures
• Documentation of Corrective Action and Best-Known Methods for equipment to allow more efficient troubleshooting
• Lead and work with the supplier and cross function groups on new tool start up with necessary documentation, gantt chart, site preparation, facilities preparation, acceptance preparation, automation preparation and production readiness .

Cost efficiency

• Work with equipment vendors and spare parts suppliers to improve and develop new methods to achieve improvement in maintaining the tools
• Expected to involve actively in yield improvement, cost reduction, 2nd source suppliers and parts sourcing/testing, optimisation of new machine qualification release plan and cycle time reduction projects

Equipment improvement

• Participate in global key equipment exchange to improve and align strategy and plans
• UPkeep, monitor and control equipment performance indices (MTBF, MTTR, UPtime% , Errors Pareto list, WSPC and etc)
• Maintain optimum utilization of equipment and resources and constantly review methods of OEE management to reduce tool downtime and increase equipment throughput
• Develop and implement improvement/safety program of preventive maintenance task of machines
• Lead Technicians to participate in continuous improvement projects

Training and development

• Train/mentor Technicians and Engineers through OJT and continually upgrade their technical skills to cope with technological changes

Quality

• Participate in QIT programs to optimize equipment utilization and cost of maintenance
• Analyze trend, propose areas of quality improvement; Coordinate evaluation and implementation with relevant parties
• Lead or participate in quality related exchange to enhance improvement and preventions

Safety

• Ensure good housekeeping and safety practices in the Fab
• Work with HSE team to establish ,maintain tool and chemical safety related documents

Requirements

• Possess at least a Bachelor’s degree in engineering (Material Science, Chemical Engineering, Electronic/Electrical Engineering, Physis) with min 3 years experience as tool owner
• Preferable hands on experiences with knowledge on

1. Vapor phase decomposition- inductively coupled plasma-mass spectrometry(VPD -ICPMS)
2. Film measurement system
3. Visual and Sorter systems
4. Sem Vision
5. Bagging tool and Box cleaner tools
6. Automation material systems

• Skilled in JMP, Python and driven on root cause analysis techniques to aid on troubleshoot complex problems and provide root-cause fixes to recover/improve the tool and/or process
• A critical thinker team player who loves challenges, thrive on complex issues, multitasker and possess passion for learning
• Have good communication skills and time management discipline.

Job Description

• Follow SOP and carry out CAS per specification.
• Execute scheduled / special preventive maintenance (PM) as per PM schedule and
• specifications.
• Troubleshoot basic equipment related issues and minimize equipment downtime.
• Maintain good housekeeping in the production floor / sub FAB / Office, and maintenance
• support areas.
• Ensure and follow good safety practice and also safe custody of tools, equipment and
• other properties belonging to the Module.
• Know how to use SPACE to monitor and analyze SPC charts. Understand all the PR rules
• and follow CAS correctly.
• Know how to use measurement instruments effectively in data collection. Able to create
• metrology job files correctly (equipment list to be defined by the Supervisors.)
• Perform shift duties (12-hours shift) to support the running of production in the Module and
• ensure equipment readiness and worthiness for production.
• Assist Engineer in the installation and hook up of new or upgrading equipment.
• Assist in implementing equipment improvement projects.
• Able to train operators and trainers in new operational procedures.
• Execute good maintenance of support tools.
• Assist new Technician/Associate Engineers on their On-The-Job-Training (OJT) by acting
• as their buddy.
• Provide proper and accurate passed down of line issues and documentation (fill up and file
• the checklists).
• Wafer scrap reduction awareness.
• Participate in CIP programs to improve productivity and quality of equipment/process.
• Coordinate with operators to ensure efficiency of work to meet Mfg and Module objectives

Job Requirements:

• Diploma Electrical / Electronics / Mechanical / Mechatronics / Microelectronics
• Experience in CVD equipment tools
• Able to perform 12-hour rotating shift
• An excellent team player with good interpersonal skill
• Strong logical thinking capability and good analytical skill
• Highly committed with good ownership and accountability
• Passion for the semiconductor / manufacturing industry
• Able to adapt in a fast pace environment and work under pressure
• Proficient in MS Office Applications

Job Description

· Control and communicate with batching plant for concrete works.

· Site quality inspection for any on-going works at all locations for concrete works.

· Off-site and On-site quality inspection for Structural Steel works.

· Lead and supervise QC inspectors providing guidance and support to meet quality standards while overseeing daily QC inspection activities.

· Maintenance and calibration of measuring equipment.

· Document inspection results by completing reports and logs.

· Summarizing rework and waste.

· Inputting data into a quality database.

· Maintain a safe and healthy working environment by following standards and procedures; and complying with legal regulations

· Perform any other related duties as assigned by QAQC Manager.

Requirements

· Certificate/ITE/NITEC/ Higher NITEC in QC/ Precision Engineering or equivalent.

· Minimum 5 years relevant experience in QC Civil & Structural for LTA projects

· Ability to read and interpret drawings with a good understanding of geometric dimension and tolerance.

· Team player with a dependable attitude.

Your Role as a Heguru Teacher

• Conduct enrichment lessons to young children (1-6 years old) using Heguru's award-winning brain development method and curriculum.
• Use a multi-sensory approach by integrating auditory, visual, and kinesthetic elements in lessons.
• Help children develop exceptional intellectual and cognitive abilities such as excellent memory, mathematical skills, visual-spatial intelligence, superior linguistic ability, sharp analytical mind, self-confidence, high IQ and EQ.
• Nurture and help children build a strong foundation during their formative preschool years.
• Groom children to be leaders of the future.

We Empower Teachers

• We provide dedicated teacher training and mentorship.
• We offer fully-sponsored instructor courses in our Japan headquarters for professional development.
• New teachers will be personally coached and certified by Heguru Japan founders.

We Value and Care for our Teachers

• Attractive remuneration package with annual performance bonus and high annual salary increment.
• Enjoy various benefits.
• Employee-focused, caring, and supportive work environment.
• Vibrant and fun working team.
• We care for your personal time and work-life balance.

Requirements

• Passionate about teaching and nurturing children.
• Positive and cheerful vibes.
• Excellent communication skills.
• A degree or diploma in any discipline. Relevant experience is not required but will be an added bonus.
• 5-days work week - Wednesday to Sunday, 8.30am to 6.15pm each day. Monday and Tuesday are fixed rest days.

Our Centres

1. Our Tampines Hub
2. SingPost Centre mall (directly at Paya Lebar MRT station)
3. Waterway Point mall (directly at Punggol MRT station)
4. Oasis Terraces mall (directly at Oasis LRT station)
5. Serangoon NEX mall (directly at Serangoon MRT station)
6. Pasir Ris mall (directly at Pasir Ris MRT station)

• Work in one of our 6 conveniently located centres.You are based in one centre.
• You do no have to travel/work in multiple centres.
• As we are continuously expanding, we are always on the look-out for good teachers.

Award-Winning and Leading Children Brain Enrichment Centre with rave reviews from parents and celebrities.

We take great pride in our best-in-class teaching team. Learn from the best, be one of the best!

Nurture young minds. Be one of their first teachers in their lifelong learning journey.

Join us for a rewarding ride of a lifetime today!

Website:

www.HeguruEducation.com.sg

Instagram:

https://www.instagram.com/heguru_education_singapore

Facebook:

https://www.facebook.com/HeguruEducation

• Position: Logistic Coordinator/Officer
• Location: Benoi
• Working hours: 5 days, Monday to Friday (8.30am to 6.00pm)
• Salary (commensurate on experience): Up to $3800 + AWS + Medical + Dental
• Duration: Permanent
• Industry: Logistics (MNC)

Main Responsibilities:

• Guide a team of coordinators associates to provide administrative support to the Operations.
• Handle order processing, prepare and maintain reports and files for all operations records,
  correspondence, plans, and expenses.
• Assist in the coordination and preparation of all necessary documentation for the movement of
  cargo.
• Perform tracking and tracing functions, and assist in the daily warehouse and administrative
  activities and communications
• Liaise closely with external parties to ensure shipments are expedited smoothly.
• Correspondence and liaison with customers and to attend to their enquiries.
• Handle any other ad-hoc / administrative duties.

Requirements:

• Proven experience in logistics, material planning, or coordination roles within a technical or data center environment.
• Familiarity with data center hardware, equipment, and related components; understanding of inventory management systems is preferred.
• Good Knowledge in Warehouse Management System (WMS)
• Minimum 'O' levels or Diploma in Logistics or Business Administration
• Good customer relationship management skills

Email me at [email protected]

Do visit www.facebook.com/search.personnel and https://www.instagram.com/search.personnel for more job listings and career tips!

***We do not charge our candidates any referral fee nor bind them with any contract.***

Joie Chang

Deputy Consulting Director

Reg no.: R2090601 | EA No: 13C6684