The data team has grown from 1 Business Intelligence Analyst to 4 members in the past year. The team's vision, mission, and scope have expanded from on-demand reporting to high-scale data management platform engineering. The resulting systems will be the cornerstone of pushing Flowdesk activity to the next level.

It will enable the development of in-house data products and improve the performances of both tech and trading daily operations.

Now, we are seeking a Business Analyst – Trading Data Specialist to bridge the gap between trading teams and data operations.

In this role, you will focus on producing, reconciling, and ensuring the accuracy of critical trading data. Your insights and problem-solving skills will directly contribute to the efficiency and performance of our trading operations.

Your mission will be to

• Collaborate with trading teams to understand data requirements and ensure timely delivery of actionable insights.
• Design and implement processes to generate, validate, and reconcile trading data across systems.
• Investigate and resolve data discrepancies, ensuring accuracy and consistency in reports and dashboards.
• Analyse trading performance metrics, identifying trends, anomalies, and opportunities for improvement.
• Develop and maintain dashboards and tools to provide traders with real-time data insights.
• Create detailed documentation for data workflows, reconciliation processes, and reporting standards.
• Partner with stakeholders to define and prioritize data-related projects and improvements.
• Identify inefficiencies in data production and reconciliation processes, proposing and implementing improvements.
• Ensure compliance with industry standards and best practices for data management and reporting.
• Support the automation of repetitive tasks to streamline data workflows.

Background and experience

• Fluency in English (French is a plus).
• Strong understanding of trading operations and financial instruments (crypto, derivatives, spot …).
• Proven experience in data analysis, reconciliation, and reporting within a trading or financial environment.
• Proficiency in data tools and technologies, such as SQL, Dbt, and Looker.
• Familiarity with scripting languages (e.g., Python) for data processing is a plus.
• Experience with databases and data pipelines; knowledge of data warehousing solutions is advantageous.
• Strong analytical and problem-solving skills, with attention to detail.
• Excellent communication skills, with the ability to present complex data to non-technical stakeholders.

• International environment (English is the main language)
• An allowance of 400 SGD / per month / per person in the household
• Top-of-the-range equipment Macbook, keyboard, laptop stand, 4K monitor & headphones
• Team events and offsites
• Coming soon, gym memberships, international mobility & lot of other cool benefits!

Are you interested in this job but feel you haven't ticked all the boxes? Don't hesitate to apply and tell us in the cover letter section why we should meet!

Here's what you can expect if you apply

1. HR call (30') Get to know Flowdesk and discuss your experience.
2. Technical Interview (45') with the Lead Data
3. Technical meeting (60') with the Head of Infrastructure and Data
4. Culture Interview with HR (45')
   

We focus on conversations, not trick questions. These discussions will help you understand how Flowdesk operates and allow you to share your journey and what you’re looking for in your next role.

So... Ready to Join Us?

If you’re excited by the opportunity to shape crypto's future and directly impact our cutting-edge infrastructure, we’d love to hear from you! Apply today and let’s explore how we can build great things together.

• Position : Sales & Marketing Manager (Electrical Power/AC/DC Supply) – Up to $9,000
• Location : Central – Clarke Quay
• Working hours : Monday to Friday | 9am to 6pm
• Salary (commensurate with experience) : Up to $9,000 + Annual Bonus + Transport Allowance + Annual Leaves + Medical Benefits
• Duration : Permanent
• Industry : Electronics Components

Main Responsibilities:

• Establish clear sales and market goals, ensuring these are aligned with the company's overall strategy and expected growth.
• Responsible for developing and managing the annual budget of the sales and marketing department, allocating resources appropriately, and ensuring the maximization of market and sales activities within the budget.
• Research the development trends and competitive environment in Singapore and Southeast Asia, develop and implement sales strategies, acquire new clients, and maintain existing client relationships.
• Continuously enhance personal and team technical capabilities, use technological differentiation strategies to provide clients with value-added customized solutions, and expand company business.
• Establish and maintain long-term cooperative relationships with clients.
• Identify and manage market and sales risks, ensuring the compliance and efficiency of the budget.
• Build and train the sales team, set and monitor performance targets.
• Regularly report business progress and market dynamics to company executives.

Requirements:

• Minimum Diploma in Electrical and Electronic Engineering (EEE) with relevant marketing experience of at least 3-5 years, e.g., Marketing in the trade of AC/ DC power supply and Electronic components.
• Good local market knowledge and business understanding of customers’ requirements.
• Able to work under pressure to achieve budgeted targets.
• Bilingual in English and Mandarin to communicate with Mandarin speaking clients.

Email to: [email protected]

Do visit www.facebook.com/search.personnel for more job listings.

***We do not charge our candidates any referral fee nor bind them with any contract.***

Chloe Ong

Senior Consulting Manager (APAC)

Reg no.: R22105510

EA No: 13C6684

• Position : Project Engineer (A&A Construction) - Up to $6,500 + Bonus
• Office Location : East - Aljunied
• Working hours : 5.5 days - Monday to Friday | 8am to 6pm | Saturday 8am to 12pm
• Salary (commensurate with experience) : Up to $6,500 + Variable Bonus + Annual Leaves + Medical Benefits + Travel Reimbursable
• Duration : Permanent
• Industry : Building Construction

Main Responsibilities:

• Manage the transmission of documents and drawings to the client and subcontractor to ensure the updated drawings are issued.
• Prepare method of statement and work procedure
• Conduct weekly or monthly meeting with sub-contractors to update progress of work
• Ensure quality of work is achieved and all government and safety regulation are complied
• Oversee drawing management and control of technical documentation
• Manage procurement of resources, monitor and control material usage on site to avoid unnecessary wastage or wrongly usage.
• Assist the Project Manager or Senior Project Engineer in co-ordination with consultants on change order issued and liaise closing with the Quantity surveyor by providing necessary supporting documents on the change order
• Organize labor, equipment and material for day to day site activities
• Carry out material receiving inspection and maintaining material record.
• Prepare daily and monthly progress report, perform and maintain inspection record.
• Any other duties assigned

Requirements:

• Minimum of Degree in Architectural/ Building / Construction Management or related; with at least 3-5 years of experience.
• Great team player with pro-active attitude.
• Bilingual in English and Mandarin to liaise with Mandarin speaking associates

Email to: [email protected]

Do visit www.facebook.com/search.personnel for more job listings.

***We do not charge our candidates any referral fee nor bind them with any contract.***

Chloe Ong

Senior Consulting Manager (APAC)

Reg no.: R22105510

EA No: 13C6684

Job Purpose

To take charge as process/product owner role for processes transferred from MF or customers. To deliver KPIs right from process setup, qualification, tapeout, prototype to mass production phase.

Job Description

• To meet key process/product qual milestones set e.g. Tapeouts (NTO/RTO), PRS matching, ERA, WAT/yield matching, HTOL/ESD/Latchup etc
• Co-work with transfer team and Fab modules to deliver robust integrated process to enable a successful production volume ramp from development/pilot stage.
• Key Fab interface role working directly with customers to address their needs, product performance in terms WAT/yield, conference calls and customer audits etc
• Own process FMEA, PCP for processes under your ownership.
• Own SPC and CITs with modules/QA on inline and WAT Cp/Cpk/OOC performances to meet Fab and customer’s index.
• Manage daily ops related logistics in terms of inline/WAT disposition with related parties to enable smooth wafer shipment.
• To co-work with product engineer to perform device/process corner splits to check out product yield window.

Job Requirements

• Bachelor’s Degree preferably in Engineering with semiconductor process or device knowledge
• A minimum of 7 of relevant experience in technology development, product transfer or process integration related scope.
• Good presentation, communication and interpersonal skills
• Independent and adaptable to different culture fast
• Hardworking, adaptable and able to work independently and collaboratively with teams
• Strong leadership and customer managment skills
• Ability to thrive and meet timelines in a fast-paced and dynamic result-driven environment

Equipment Engineer (Pick and Place) will provide technical leadership to startup of next generation of Fanout packaging equipment, optimize equipment capability, quality, and utilization through CIP to meet company's goals.

Responsibilities

• Have an in-depth understanding of how Precision die PNP, Pick & Place process equipment working principle and how critical parameters will impact downstream process and to work together with process counterpart to resolve complex integration issues.
• Manage and plan new equipment start-up to support production
• Establish Preventive Maintenance (PM) plans for all equipment and optimize PM for quality, cost, and productivity.
• Liaise with vendors to resolve equipment issues and improve equipment performance
• Identify and assess any safety and product risks, recommends risk eliminations, and control risk through mitigations and safe work procedures.
• Work on continuous improvement projects to improve equipment efficiency and address issues
• Setup tracking system to monitor expenditures
• Provide feedback, guidance and training to AEs
• Familiar and follow up on SPSR, MRB, 8D, TECN, ECN ISO9001/QS9000/TQM documentation for closure of issues / setup system.
• Familiar and update specifications to meet company Quality Standard requirements
• Familiar with SPC, DOE, FDC, ECMS and all the statistical analysis tools to help optimizing equipment robustness.
• Establish and maintain essential spare parts stock inventory
• Other ad-hoc duties as assigned

Requirements

• Minimum bachelor's degree in Electrical / Electronics / Mechanical / Mechatronics / Microelectronics Engineering
• Minimum 3 years of relevant experience in equipment engineering, preferably in a semiconductor/LCD/Electronics/Electrical industry
• Hands-on experience in maintenance or troubleshooting of high precision equipment
• Self-driven leader and strong team player with keen technical ability, systematic approach, detailed-oriented, excellent problem-solving skills, and positive attitude.
• Proven ability to identify, assess and solve problem

Preferred Qualifications

• Prior experience in Advanced Packaging/foundry or similar industry background with high precision Pick & Place experience will be an added advantage
• Strong analytical with good interpersonal skills and Integrity
• Ability to work under pressure & in a Dynamic Environment

• Position : Safety Officer (ECO Certified / HDB Projects) - Up To $7,000 + Bonus
• Location : Central - River Valley
• Working hours : Monday to Saturday | 8am to 5pm
• Salary (commensurate with experience) : Up to $6500 + Performance Bonus + 14 Days Annual Leaves + Medical Benefits
• Duration : Permanent
• Industry : Building & Construction

Main Responsibilities:

• Formulate and develop Company’s safety policy and procedures
• Communicate Company's health & safety policy, objectives and procedures to all staff
• Assist and enforce sites to implement site health & safety plans to & plan training programme
• Perform health & safety audits on sites ; Conduct periodic health & safety training for site personnel
• Maintain Company's health & safety statistics and records
• Liaise with Government Agencies on health & safety issues, application of factory permit and other safety statutory requirements for compliance by sites
• Update Management on new and current health & safety matters
• Investigate all accidents which occurred and recommending appropriate health & safety measures to prevent their occurrence
• Assist Senior Project Manager / Project Manager on all site safety matters
• Ensure the OHS management programme are effectively implemented and maintained
• Promote awareness among staff, workers, contractors, suppliers and etc

Requirements:

• Diploma/Degree in Civil / Structural Engineering or equivalent with minimum 5 years relevant working experience in construction industry
• Possess a valid registration with MOM as Workplace Safety and Health Officer (WSHO) & ECO Certificate (NEA)
• Familiar with Government Regulations relating to Occupational Safety, Health and Environmental
• Relevant experience in demolition

Email to: [email protected]

Do visit www.facebook.com/search.personnel for more job listings.

***We do not charge our candidates any referral fee nor bind them with any contract.***

Chloe Ong

Senior Consulting Manager (APAC)

Reg no.: R22105510

EA No: 13C6684

We are seeking a dynamic Software Engineer (Python) to join our growing global team, Recommendations domain to work on exciting projects like implementation of our own machine learning framework, integrating a feature store for supporting real-time data science requirements and the creation of complex data ingestion pipelines to support this!

Join us in creating an engaging and personalized shopping experience for our users. Every feature and improvement you develop will enhance customer choice and app performance, making it easier for users to find and enjoy the products they love. Your work will have a lasting impact on customer satisfaction and loyalty across diverse markets.

Responsibilities

• Working closely with Data Scientists and Product Managers to run experiments on new recommendation features.
• Deploying low latency databases and datastores to support operational requirements of the recommender models.
• Working with senior engineers to maintain our API Gateway.
• Deploying and maintaining ML models on our deployment framework that power recommendations on all pages of the application.
• Enabling and actively managing observability tools on all touch points within our systems.

We are seeking a dynamic Data Engineer (Python) to join our growing global team, Recommendations domain to work on exciting projects like implementation of our own machine learning framework, integrating a feature store for supporting real-time data science requirements and the creation of complex data ingestion pipelines to support this!

Join us in creating an engaging and personalized shopping experience for our users. Every feature and improvement you develop will enhance customer choice and app performance, making it easier for users to find and enjoy the products they love. Your work will have a lasting impact on customer satisfaction and loyalty across diverse markets.

Responsibilities

• Ingesting first and third-party data sources into our databases.
• Curating and maintaining high-quality data assets so our data scientists can make informed decisions and create better products.
• Collaborating with cross-functional teams to deliver high-quality data assets.
• Deploying and maintaining ML models on our deployment framework.
• Architecting, defining, and building data pipelines to enable faster, better, data-informed decision-making.

• To lead the design, development, and implementation of custom Fiori/UI5 applications to address complex business requirements. The ideal candidate will oversee the development of intuitive, responsive, and scalable user interfaces within SAP landscapes, using SAP Fiori and SAPUI5 technologies. You will work closely with business stakeholders, functional teams, and SAP architects to ensure that the applications meet business goals, improve user experience, and align with SAP best practices.
• Lead and mentor the Fiori/UI5 development team, ensuring adherence to SAP best practices and development standards.
• Provide guidance on complex technical challenges, ensuring that Fiori/UI5 solutions meet the specific business requirements.
• Design and develop custom Fiori applications using SAPUI5 and other related technologies (e.g., OData services, Fiori Elements, Fiori Launchpad).
• Implement modern web technologies such as HTML5, CSS3, JavaScript, and SAP Fiori Design Guidelines to build intuitive and responsive UIs for complex business processes.
• Develop custom OData services for seamless data integration between SAP backend systems (such as SAP S/4HANA) and the frontend applications.
• Work closely with business stakeholders and functional teams to understand the business requirements, translating them into scalable and maintainable technical solutions.
• Conduct feasibility analysis for the development of custom Fiori/UI5 applications to meet complex user interface and integration requirements.
• Architect, design, and document the technical solution for Fiori/UI5 applications, ensuring the solution aligns with both business and technical objectives.
• Design and develop integration solutions using SAP Gateway, OData services, REST APIs, or Web Services to connect Fiori/UI5 applications with backend SAP systems (SAP S/4HANA, SAP ECC,  etc.)
• Ensure smooth data exchange between SAP Fiori applications and backend systems, addressing complex integration and data transformation needs.
• Troubleshoot and optimize backend integration processes to improve performance and ensure the reliability of data exchange.
• Ensure that all Fiori/UI5 applications are designed with a focus on user experience (UX), adhering to SAP's UX guidelines and the latest design trends.
• Work with UX/UI designers to implement intuitive, responsive, and visually appealing user interfaces that improve user adoption and engagement.
• Continuously review and improve the usability and responsiveness of Fiori/UI5 applications, optimizing performance for various devices and platforms.
• Implement best practices for efficient development, leveraging SAP Fiori Design Principles, SAPUI5 performance tuning techniques, and efficient data management strategies.
• Share knowledge and best practices within the team to enhance the collective expertise in Fiori/UI5 development.

About the job

As a member of the Business Navigation team, you play a key role in securing timely posting of the schedules that delivers to the needs of the store. You also seek and coordinate business opportunities through optimised staff planning focused on our people, customer and business needs.

Your assignment

• You are responsible for managing the store’s staff planning process from forecasting to planning and execution of timely staff planning schedules to ensure that scheduling complies with all labour regulations and internal guidelines.

• You will support department managers in the development, adaptation and improvement of schedules to ensure that they are within the forecasted hours with updated co-worker availability and skill levels.

• You collaborate closely with internal stakeholders to identify areas for improvement within the store’s planning processes.

• You provide staff planning expertise, support and training of end-users in optimising co-workers’ scheduling.

• You are responsible for tracking the performance of the scheduling process through regular monitoring of staff planning KPIs by producing schedule-related reports and daily review of real-time scheduling adherence.

• You will support administrative duties associated with schedule creation and timecard management.

Your profile

• At least 3 years of relevant work experience in a similar capacity within a customer-oriented service industry.

• Proven analytical skills, with experience in staff planning, budgeting, and forecasting.

• Good understanding of key business drivers, leveraging this knowledge to contribute to achieving business objectives.

• Process-oriented and results-driven, with the ability to analyse large volumes of data.

• Meticulous and detailed with ability to work under tight deadlines and able to pivot priorities effectively to align with changing business needs.

• Strong follow-up skills with a sense of urgency, ensuring that tasks are completed on time.

• Possess strong communication and interpersonal skills, enabling effective collaboration with business partners to align staffing and scheduling with operational needs.

• Strong IT proficiency, including intermediate skills in MS Excel, PowerPoint, and report generation, to support data analysis and decision-making.

• Able to commit to shift work, weekends and public holidays.

We are seeking a skilled and customer-focused Field Service Technician to join our team in Singapore, Singapore. In this role, you will be responsible for installing, maintaining, and repairing various electronic and electrical systems at customer sites, ensuring optimal performance and customer satisfaction.

• Install, troubleshoot, and repair electrical and electronic systems, including trace and X-ray technologies, at customer locations
• Conduct regular maintenance and service calls to ensure equipment functionality and reliability
• Provide exceptional customer service, effectively communicating with clients and addressing their concerns
• Document all service activities, including inspections, maintenance, and repairs, in a timely and accurate manner
• Manage inventory of parts and tools, ensuring proper stock levels and organization
• Collaborate with team members and senior technicians to resolve complex technical issues
• Stay updated on the latest industry trends and technological advancements
• Respond to emergency service calls within established response time goals
• Maintain a clean and safe work environment, adhering to all safety protocols and regulations
• Contribute to continuous improvement initiatives by providing feedback and suggestions for process enhancements

This role can be remote within Singapore

ServiceNow, a leading global provider of cloud workflow automation solutions, is seeking a detail-oriented and results-driven Ethics & Compliance professional to join our growing Legal – Investigations team.

Demand for ServiceNow products, services, and technology continues to increase at a rapid pace globally, and so have the complexities around how ServiceNow gets those items into the hands of customers.

As a key member of ServiceNow’s Ethics & Compliance organization, you will be responsible for contributing to and leading critical activities designed to ensure that our employees and partners comply with our Code of Ethics and other applicable authorities. This position plays a significant role in internal investigations undertaken by the Ethics & Compliance organization within the Legal Department at ServiceNow. This role will work collaboratively with members of the Ethics & Compliance, Legal, Human Resources, Marketing, Alliance & Channel Ecosystem, and Sales teams at ServiceNow. The successful candidate must radiate a “can-do” attitude.

This position reports to the Director, Legal – Investigations and will be based at a ServiceNow location in Singapore. The successful candidate for this position will lead and support internal investigations undertaken by the Ethics & Compliance organization on a global basis.

• Collaborate on a broad range of global investigations related to potential violations of company policies or laws
• Conduct interviews of reporters and witnesses, perform document reviews, and perform related research
• Ensure that internal investigations are conducted in accordance with existing policies and procedures
• Coordinate with Ethics & Compliance colleagues strategically located at global ServiceNow locations.
• Translate investigative findings into enhancements of underlying compliance programs to improve the daily operations of those programs
• Contribute to quarterly presentations for the Audit Committee of the Board of Directors
• Maintain and assess data on trends and patterns of allegations and investigations
• As requested, issue reports regarding specific investigations for presentation to senior leadership
• Collaborate with ServiceNow colleagues on a global basis
• Monitor changes in laws, regulations, and government enforcement initiatives
• As appropriate, partner with outside legal counsel on investigative strategies and tactics

What you get to do in this role:

• Build a team of direct Sales Executives to drive rapid new business sales growth in the Emerging Market territory (MY, HK, PH, ID)
• Build and drive sales strategy for the region in conjunction with Sales Operations to effectively Go-To-Market including understanding the competitive landscape, presence and strength within the region
• Actively engage in territory planning, relationship development and opportunity development and driving revenue by supporting and assisting Field Sales Teams in closing opportunities
• Recruit, coach and mentor team members to drive excellence
• Development of territories and quota for the sales team and effectively communicate to set performance expectations within the team
• Manage and report accurate forecast and pipeline to the business
• Achievement of annual sales goals on a quarterly and annual basis is required
• Engage and align effectively in C-level meetings in order to properly understand customer business requirements
• Build effective working relationships with Solution Consulting, Business Units, Professional Services, Marketing, our Partner community and the ServiceNow executive team
• Retain and grow existing customer base with regular non-sales customer engagement activities to deliver an excellent customer experience

Purpose

The Brand & Creative Strategy Intern will be tasked with the day-to-day fielding of active pitch requests and research to support strategic insight and branded storytelling development to live across NBC’s owned and operated platforms.

Your responsibilities may span the following areas:

• Support Brand strategy team to respond to briefs with bespoke, strategic digital or TV content solutions, through research, concept development and deck support.
• Develop new creative ideas for digital, TV and social audiences for our brand partners.
• Support the sales teams with the development of strategic PowerPoint pitch documents.
• Work with the Catalyst colleagues to ensure accurate production cost estimates and communicating details to the sales team (for media planning)
• Work with the broader Catalyst team to ensure optimal pitch to deal conversion rates and repeat clients
• Keep up-to-date with industry and technological advancements particularly in digital advertising/targeting and events and evolve client pitch and presentation process

Purpose

This role will have the opportunity to work with a dynamic international team in a fast-paced environment to push the boundaries of digital storytelling, while elevating and amplifying the NBCUniversal brand within the media and advertising industry.

Essential Responsibilities

Your responsibilities may span the following areas:

• Support content team in the delivery and execution of 360 commercial content solutions across digital, social and TV.
• Support live commercial productions: sourcing of creative assets, ad banner creation, branded content design, copywriting, video editing.
• Support with the development of strategic PowerPoint pitch documents.
• Digital systems and administration management: workflow and project management, vendor setup and coordination, etc.
• Develop new creative ideas for digital, TV and social audiences for our brand partners.
• Work with the broader Catalyst team to ensure optimal pitch to deal conversion rates and repeat clients

Job Description:

• Responsible for ensuring the smooth daily operation of all areas of the Food and Beverage Department, including the bar, restaurant and conference space
• Drive guest satisfaction and loyalty through exceptional service, strong relationships and attention to detail in all areas of the operation
• Evaluate changes in guest needs, the guest mix and competitive set in order to recommend and action appropriate product/service and operational changes as necessary
• Ensure that brand standards, including sustainability initiatives, are maintained
• Hire, train and develop the department’s team members, and ensure employee satisfaction through effective, positive and proactive leadership
• Coordinate and communicate with all other departments as required to ensure smooth operations, high levels of guest and employee satisfaction and the most effective use of resources
• Take a proactive and innovative approach to operations in order to maintain market competitiveness and exceptional financial performance
• Work with marketing team to develop creative and effective promotions and to drive their implementation in a timely manner
• Develop beverage menus for all areas and work with the executive chef to develop dining menus
• Develop and administer the F&B budget, action plan and promotional activities of the department to stimulate sales and profit while controlling operating expenses
• Prepare monthly forecasts for restaurant, room service and bar, review daily and monthly financial result and take any required actions

Join our team as an HR Business Partner, where you'll leverage your experience collaborating with a Centre of Excellence (CoE) and navigating a global Matrix organization. You will play a crucial role in aligning our HR initiatives with corporate goals, partnering with corporate leaders across the Asia region to implement effective Talent & Culture programs. Your expertise will help us drive strategic HR solutions that meet the unique needs of our Singapore office and other Asia domiciles as assigned.

You will utilize your strong knowledge of Human Resources and Industrial Relations principles, as well as your familiarity with employment laws across Asia. You'll have the opportunity to execute global HR programs in partnership with our CoE, ensuring consistent delivery across multiple regions. Your project management skills will be vital as you lead initiatives and foster collaboration among various business divisions for Accor.

With a commitment to inclusivity and a high-performance culture, you will support Accor’s ESG initiatives while driving positive change within the organization. If you have a proven track record in Talent & Culture, a passion for business partnering, and at least seven years of experience, we invite you to apply and be part of our journey to create an engaging workplace for all.

Team Summary

The Solutions team in Visa Direct is responsible for Discovery & Implementation of New customers whilst helping existing clients on upsell/upgrade projects. This means working closely with Business teams to fully understand client requirements, then craft and validate the proposed solutions prior to signing. Once approved, delivering on the agreed solution and managing changes that may occur.

What a Solutions Consultant does at Visa:

• Ensuring client requirements is captured and a full understanding of the proposed solution / workflow before a client is signed,
• Consulting and guiding prospects and client on how to best use and ingest our products and services into their operational workflows and solutions, tailoring each proposed solution according to the client’s strategic and go-to market plans,
• Troubleshoot issues by developing a deep understanding of how our product works,
• Guiding clients to implement Visa offerings into their system and ensuring changes in workflow are understood internally and externally,
• Test environment configuration, setup and liaise with internal/external stakeholders to facilitate implementation processes.
• Advocating for client’s views internally and driving continuous product improvements based on client feedback.
• Enabling Sales Consultants and peers with product / technical knowledge, providing coaching for junior members of the team on product capabilities and customer onboarding requirements
• Contributing and managing support documents to ensure they’re clear and accurate, and research and write new content to fill any gaps,
• Keeping abreast of our competition, product development, and changes to the ecosystem.

This role is based out of Singapore Hub and supports Asia Pacific markets. The role will report to Director, Commercialisation and Solutioning APAC for Visa Direct Solutions.

This is a hybrid position. Hybrid employees can alternate time between both remote and office. Employees in hybrid roles are expected to work from the office 2-3 set days a week (determined by leadership/site), with a general guidepost of being in the office 50% or more of the time based on business needs.

• Manage and support the Passenger Relations and Porter teams, ensuring smooth daily department operations.
• Champion and promote the Heartist Culture within the PRO and Porter departments.
• Monitor the appearance, standards, and performance of team members, with a focus on grooming, training, and fostering teamwork.
• Ensure team members are well-versed in lounge services and the airport layout.
• Develop and implement Business Continuity Plans (BCPs) to ensure uninterrupted lounge operations during crises.
• Contribute to projects focused on enhancing service delivery, IT systems, and lounge infrastructure.
• Collaborate with Talent & Culture on recruitment, selection, and performance management processes.
• Maintain strong communication and collaborative relationships with all operating departments.

We’re now looking for an experienced Account Director to join our Asia Tech x Singapore (ATxSG) team.

This is a uniquely entrepreneurial role with huge opportunities to make a personal impact on the growth trajectory of the event. Our ambition is to make Asia Tech x Singapore the region’s best large-scale tech event by 2025. If you have big ambition and think you can help us realise this vision, we want to hear from you.

This is an individual contributor role accountable for driving event and digital sales by maximising the current event proposition while building on new features and activations. With a focus on consistent retention, growth, new business, product development, and expanding customer base, this is a great role for someone looking to really make an impact.  

Key areas of responsibility

• You will be delivering an exceptional experience for Asia Tech x Singapore partners, sponsors and exhibitors
• Full customer account management, including negotiating contracts and agreements to maximise profit
• Operate as the lead point of contact for any and all matters specific to your accounts
• You'll build and execute a retention and new business development strategy to grow and expand within new and existing cutomers including upselling and cross-selling
• Achieving revenue targets, proactively responding to inbound enquiries and self-generated leads based on a deep market and product understanding
• Accurately positioning Asia Tech's products, solutions and services as a solution for the market and business challenges that meet the customers needs
• Report using all data sources, accurate forecasting and performance metrics to key internal and external stakeholders, highlighting revenue risks and opportunities
• Manage projects and engage in project management duties within customer relationships working to carry out and deliver customer goals while meeting company goals
• Coordinate with colleagues working on the same account to ensure consistent service
• Service multiple clients concurrently, meeting and exceeding deadlines
• Keep customer information/records up to date such as interactions, transactions, account plans and record on Salesforce
• Build a social media presence through social selling
• Liaise with colleagues to keep your knowledge of new and existing products, services and solutions up to date
• Proactively develop yourself, keep abreast of the changing landscape and have a personal development plan utilising the Sales Excellence competencies
• Keep up to date with current market conditions and competitors' products
• Attend key Informa and industry related competitor events
• Represent the brand as a champion leading from the front
• Work on projects across the business as and when required

• Provide administrative support for case studies for job(projects) ongoing and/or completed  
• Support P&L Leads with managing and keeping their calendars up todate
• Upon request from project leads, responsible for setting up projects (create project job numbers (FMS etc..), new client codes where needed, raising of invoices (generate client invoices, assist in payment recovery including up loading to required client payment portals)
• Generate monthly status reports on invoices raised and pending (aligned with finance through topdown)
• Manage all travel arrangements for the team.
• Arrange team events and meetings  
• Update and create meeting presentations and reports as requested
• Complete assignments accurately and within set deadlines
• Update client files to ensure accurate information is maintained
• Tracking and following up on submission of Monthly Reports, Client Cares, CEP Online.
• Maintaining and updating project related information on the system.
• Support and lead the renewal of business licenses, registrations and certifications PSPC (PM01/ QS01)
• Provide adhoc support to the team and business leads where required
• Able to support business generation and marketing teams in putting together bids and proposal

Your Career

This role is critical in shaping and executing the go-to-market strategy by integrating multiple technology solutions into compelling offerings tailored to customer needs. You’ll work cross-functionally to develop, package, and promote comprehensive Precision AI capability across the Palo Alto Networks portfolio and our Platformization approach to holistic cybersecurity. You’ll do this to align with our product strategy and market opportunities, ensuring we drive adoption and maximize impact for our customers.

Your Impact:

• Solution Integration & Packaging: Lead the end-to-end process of combining and packaging various technology solutions into cohesive, market-ready offerings that address specific customer challenges and use cases - geo focused and industry focused.

• Go-to-Market Strategy Development: Develop and execute the go-to-market strategy for new solutions, collaborating with product, sales, and other marketing teams to ensure alignment and effective positioning in the market.

• Customer and Market Insight: Conduct market research and customer interviews to deeply understand target audiences, industry trends, competitive landscape, and customer pain points, ensuring solutions are relevant and differentiated.

• Messaging and Positioning: Craft compelling messaging that highlights the joint value proposition of our integrated solutions and resonates with key decision-makers across customer organizations.

• Sales Enablement: Develop and work with the sales enablement team to deliver training, sales collateral, and other enablement materials to equip sales teams with the knowledge and tools to effectively sell our packaged solutions.

• Campaign Management: Work with demand generation, digital marketing, and field marketing teams to create and execute campaigns that drive awareness, engagement, and demand for our solutions.

• Cross-functional Collaboration: Partner closely with product management, engineering, customer success, and sales to align solution packaging with customer needs, product roadmaps, and overall business objectives.

• Metrics and Optimization: Track performance of go-to-market activities, gather insights, and optimize strategies based on data-driven learnings.

What you’ll do:   
•    Review soil profile and perform geotechnical design calculation for preliminary studies.  
•    Lead in the preparation of detailed design reports, calculations, and drawings.  
•    Perform geotechnical analysis and geotechnical findings.  
•    Responsible for geotechnical design development and assessment including ground improvement works, foundation design, ERSS and Instrumentation   
•    Oversee feasibility studies and prepare weekly reports & work programs.   
•    Conduct site surveys, monitoring and review instrumentation readings, also involved in Risk Management   
•    Prepare and compile technical reports and drawings.   
•    Plays a key role in client management and client satisfaction.  
•    Liaison with project stakeholders, clients, other consultants, contractors, relevant authorities.  
•    Assist with authority submission requirements for geotechnical works.  

As a Sr. Regional Partner Manager, you will help support our transformational vision: 'Partner Success' is synonymous with 'Customer Success' in accelerating Digital Transformation and predictable outcomes for our partners.

The Sr. Regional Partner Manager is aligned to a focused regional territory to lead Co-sell/Co-delivery and "Sourced" NNACV. You will produce new business in logo accounts, and ensuring our partners help provide successful projects within your territory or region (ASEAN + North Asia which is Hong Kong, Taiwan, Macau). You will work with Field Sales, Solution Sales specialists, Pre-sales, and the Customer Outcome teams to grow the pipeline.

You will be empowered to develop a joint go-to-market Territory plan featuring ServiceNow enabled service and workflow offerings. Strategies will feature "Sourced and Partner Impacted" NNACV, showcase wins and capacity metrics, and reflect regional Marketing plans and engagement with other ServiceNow sales solutions teams. Success will be measured by achievement of sales quotas for allocated accounts or territory on a quarterly and annual basis.

What you get to do in this role: 

• Work with ServiceNow partners to produce new business.
• Ensure our partners help provide successful projects to customers.
• Support joint sales pursuit activities to guide field interlock resulting in "Sourced” NNACV and "Sell-through” NNACV
• Drive large strategic deals with partners
• Accelerate account growth through joint go-to-market plans in consideration of ServiceNow's four C requirements: Capacity, Capability, Competency, and Customer Success.
• Ensure Alliance operational thoughtfulness, consistency and business review governance with ServiceNow and executive partners from regional partners.
• Develop capacity plans to assure partners are well positioned to sell the value of the Now Platform and to provide successful customer implementations (through proper competencies, certifications, and committed co-delivery plans).
• Work with Marketing teams on both sides to build joint closed-loop demand generation plans (Partner Prospecting Days, CxO Roundtables and joint events).
• Ensure the Partner strategy is following Value Selling (i.e., Value Prompter) and Now Value principles.

• Preparing business and sales reports for the team and management
• Data Management using excel, power BI
• SAP and other price system operations
• Assist in the Business planning and consolidation activities
• Perform numerical analyses for management and team as and when required assist in other ad-hoc analytics projects