The role of the QA executive is to ensure the standard of service quality at the Contact Center is consistently provided to our customers over various channels of contact i.e. phone emails, web chat etc. Focusing on complexity, non-routine and escalated contacts.

The QA role works to improve customer experience by developing and executing quality assurance processes (review and feedback for our CSOs) that helps CSOs understand and deliver an experience customers expect.

The role calls for one who is passionate in improving customer experience and nurture people to WOW customers.

The jobholder’s responsibilities are:-

Monitoring and Evaluation:

• Conduct quality assessment and transaction monitoring for voice and non-voice interactions handled by Contact Centre team
• Assess quality issues, conduct root cause analysis, recommends insights, develop improvements plans and collaborate with frontline teams to improve quality performance.
• Provide weekly coaching i.e. Face to Face to Individuals and Teams to improve quality performance
• Coordinate and facilitate call calibrations sessions with team leaders and CSOs

Reporting and Feedback:

• Research, understand customer expectations and needs through monitoring and data analysis of customer satisfaction rating responses to provide trend data to management team
• Review existing workflows, SOPs and proactively create and innovate methods to improve service standards and call/email/live chat quality and communicate effectively to frontline teams and management team
• Provide feedback and actionable data to various internal groups like operation managers and team leaders

Process Improvement:

• Analyze CSAT data and provide insights to identify trends and develop actionable plans for service and process improvements
• Collaborate with operations teams to refine workflows and improve customer satisfaction.
• Participate in the development of quality frameworks and scorecards.

Policy and Compliance:

• Ensure compliance to regulatory requirements for both voice and non-voice interactions
• Collaborate with Risk and compliance and other stakeholders to develops standards to ensure the protection of customer data.
• Keep abreast of latest organizational changes in products and processes

Compliment and Complaint Management

• Investigate Complaints and provide recommendations/action plans to prevent future occurrences
• Review and Endorse Compliments to ensure compliance to quality standards
• Actively involved in communication forums conducted by Team Leaders with CSOs

Communications and Collaboration

• Conduct Mystery calls externally and internally to measure/benchmark CC performance and keep up with industry best practices

Undertake any assignments as and when assigned

Job Qualifications:

• Bachelor's Degree/ Diploma
• Insurance Certifications – BCP/PGI/HI/M9 preferred
• 2-5 years relevant experience in working in Contact Center and/or Insurance industry preferred
• Strong in Microsoft Office Suite
• Multi-media (audio, video, web-based systems)
• Familiarity with Contact Centre Management tools, telephony systems and matrix
• Ability to work efficiently in a high demand, team oriented and fast-paced environment
• Excellent listening and analytic Skills
• Self-directed, organized and project a professional image
• Excellent verbal and written communication skill with a strong attention to detail
• Good Customer Service and Motivational Skills
• Strong ability to handle multiple priorities and projects concurrently

HR cum Account Assistant

$2,400-$3,500

5 working days, 8.30am – 6.00pm

Location: Near Ikea Tampines

Human Resource Roles & Responsibilities:

• Responsible for timely and accurate processing of payroll regularly
• To ensure compliance of Employment Act and taxation policy.
• Handle all administrative duties relating to HR matters and claims.
• Manage work passes related issues such as application, renewal, cancellation etc.
• Responsible for application, renewal and maintaining licensing with various government bodies
• Assist in submission of CPF contributions, IR21, IR8A, levy claim applications, government surveys and other statutory submissions.
• Maintain and timely renew of Insurances, Security Bond and Insurance Claim Handling
• Maintain, up-to-date and filing records and profiles in the HR system and MOM portal.
• Maintain and verify timesheets, attendance and leaves balance for all staff
• Prepare letters and internal announcements as and when required.
• Ad-hoc duties as and when required.

Accounting Roles & Responsibilities:

· Process accounts payable and receivable transactions accurately and in a timely manner

· Prepare consolidation and entity level management report for monthly, quarterly, and yearly group reporting

• Responsible for monthly CPF contributions, tax clearance/ annual tax filing by working closely with Accountant during annual audit process.

· Maintain accurate and up-to-date records in the accounting system

· Quarterly GST submission and assist in preparation of annually corporate tax submission

· Long and short-term cash flow projection and monitoring

• Prepare invoicing, debit and credit notes, payments, issuance of cheques/ TT and e-filing duties, bank reconciliation, cashflow statements.

· Prepare letters and emails to remind customers of due payments

· Expenditure variance analysis and monitoring

· Liaison with external auditors pertaining to statutory audit

· Liaison with tax agent on company taxation matters

· Liaise with company secretary, bankers, local authorities, and other relevant parties pertaining to finance and account related matters

• Ad-hoc duties as and when required.

Job Requirements:

• Diploma or Degree in Human Resources Management, Accounting, Business Administration or related field
• Familiar to MOM rules & regulations is a preferred.
• At least 3 years of human resource and accounting experience is preferred
• Proficient in MS Office - Word, Excel and PowerPoint
• Proficient in HR, Payroll or Accounting software/system. (Infotech, E-Retail, MYOB)
• Well verse in English and Mandarin to liaise with overseas counter-part.
  Ability to maintain confidentiality and handle sensitive information with discretion.
• Excellent organisational and time-management skills to prioritise tasks effectively with minimal supervision.
• Attention to details, possesses positive can-do attitude and willing to learn.
• Strong interpersonal and communication skills

Please email your latest resume to [email protected] or whatsapp 9679 8083.

By submitting your personal data and/or resume, you give consent to collection, use and disclosure of your personal data and/or resume by the company for the purpose of the processing and administration by company relating to this job application.

**We regret to inform that only shortlisted candidates would be notified. **

Job Descriptions & Requirements:

Working Location: Tampines

Working Hours: Mon – Fri 9:00 to 18:00; Sat 9:00 to 13:00

Job Description & Requirements

· Perform delivery duties when assigned.

· Pick and pack stocks for delivery.

· Loading and unloading of goods.

· Stock take on good received.

· Storekeeper duties when required.

· Maintenance of vehicle.

· Other adhoc duties when assigned.

Requirements:

· Welcome only Singaporeans to apply.

· Valid Class 3 Driving License.

· Min. 1 year of relevant working experience.

· Able to carry heavy goods.

· Good team player and positive attitude.

· Willing to grow with company.

· Able to speak English and Mandarin in order to communicate with Chinese speaking associates.

· Able to OT and work on P.H when required.

By submitting your personal data and/or resume, you give consent to collection, use and disclosure of your personal data and/or resume by the company for the purpose of the processing and administration by company relating to this job application.

**We regret to inform that only shortlisted candidates would be notified. **

Job scope

- Photograph and edit images of shoes, bags, and luggage

- Designing the promotional poster (added advantage if knowledge of Canva/Adobe Illustrator/Adobe Photoshop)

- Manage day-to-day e-commerce platform administration and fulfillment.

- Pack products ordered through the e-commerce platform.

- Dispatch orders accurately to the logistics partner.

- To create, manage and upload product listings for Shopee, Lazada, Qoo10, Shopify, and Tiktok.

- Assist in live-stream selling sessions on Facebook, Shopee, Lazada and TikTok.

Requirement

- Malaysian, PR, Singaporean

- Minimum Diploma in related field.

- Fresh entry / Minimum 1-2 years related experience.

- Able to work overtime

- Basic skill in Photography

- Basic skill in Adobe Illustrator / Photoshop

- Able to speak English and Mandarin to oversee activities with Chinese-speaking associates

Kindly email/Whatsapp your latest resume to us : [email protected] / 9679 8083

By submitting your personal data and/or resume, you give consent to collection, use and disclosure of your personal data and/or resume by the company for the purpose of the processing and administration by company relating to this job application.

**We regret to inform that only shortlisted candidates would be notified. **

Responsibilities:

• Manage corresponding email, faxes, mails & telephone calls.

• Perform Data Entry - Purchase Order, Delivery Order, Invoices and Packaging.

• Liaise with supplier on goods in & out.
• Order logistic items for Head Office and outlets.
• Assist in any ad-hoc duties when assigned.

Requirements:
• Minimum 'O' level certification.
• Proficient in Microsoft Excel and Word.
• Well verse in English and Mandarin to liaise with overseas counter-part.

By submitting your personal data and/or resume, you give consent to collection, use and disclosure of your personal data and/or resume by the company for the purpose of the processing and administration by company relating to this job application.

**We regret to inform that only shortlisted candidates would be notified. **

The key tasks in Additive Manufacturing Operations include ensuring design and drawing specifications align with customer requirements, preparing workpieces for 3D printing, and managing 3D machine maintenance for optimal performance. The role also involves handling recycled materials to meet quality standards, maintaining traceability of drawings, and maximizing machine utilization for unmanned hours. Additionally, effective scheduling and planning are crucial to deliver production parts on time and within specifications, ensuring a smooth workflow and timely delivery of high-quality parts.

Qualification:

- A degree or diploma in an engineering discipline, or an equivalent technical certificate, along with a minimum of 2 years of relevant experience. Fresh graduate are welcome.

- Knowledge of various additive manufacturing processes and an understanding of the fundamental mechanisms behind their operations

- Individuals with innovative and creative thinking, who are excited by the opportunity to work with leading-edge technology.

- A team player and eager to learn and develop new skills, with the ability to work independently and take initiative

- Excellent communication skills and a strong interest in pursuing technical solutions and breakthroughs

- On-the-job training will be provided, and fresh graduates are encouraged to apply

Working closely in collaboration with internal and external stakeholders of AHL, the Executive plays an active role in Community Engagement & Corporate Development within the Organization Excellence domain in achieving AHL’s overall strategic objectives, fostering partnerships with the community to co-create an eco-system that empower Persons with Dementia to live well.

Key Responsibilities:

Marketing and Publicity

• Manage AHL’s social media platforms (Facebook, Instagram, TikTok, LinkedIn) and content/website management tools (e.g., Mailchimp).
• Create engaging content (e.g., imagery, videos, newsletters, e-cards) using tools like Canva to promote AHL’s brand, services and initiatives locally and globally.
• Support the development and execution of marketing and communication campaigns, including awareness programmes, community engagement events and rebranding initiatives.
• Contribute to content creation for social media, written materials and marketing collateral to enhance AHL's visibility and brand presence.
• Ensure all communications adhere to AHL’s brand guidelines, maintaining consistency across communication materials (both offline and online).

Community Engagement and Strategic Partnerships

• Support the communication of AHL’s innovative dementia care services, including community care service streams, through targeted publicity and marketing efforts.
• Organise and host visits for partners to the Lodge, enhancing community interaction and support.
• Maintain an up-to-date database of strategic partners, volunteers and donors to enhance stakeholder intelligence and communication efforts.
• Organise and oversee recognition and appreciation efforts, such as tea sessions and events, for strategic partners, volunteers and donors.

Volunteer Management

• Support the recruitment, training and coordination of volunteers for various AHL programmes and initiatives.
• Plan, coordinate and co-facilitate outings for AHL residents.

Requirements:

• A minimum of a Diploma in Business, Marketing, Social Enterprise, Mass Communication, or a related field.
• Mature, resilient, creative and excellent interpersonal skills with a strong commitment to serving the community.
• Dynamic, resourceful, self-starter with the ability to write strategically and solve problems independently.
• Ability to attend events outside regular working hours when necessary.
• Prior experience in the social service sector is a plus.

This position is to cover current job holder who will be on maternity leave, interested applicants are invited to email detailed resume, stating qualifications, experience, current and expected salaries, contact number and a recent photograph to:

Email: [email protected]

Responsibilities

• Assess and identify individual needs of clients, formulate/develop and implement appropriate individualised physiotherapy programmes.
• Evaluate and document clients' physiotherapy needs and progress at regular intervals, monitor training programmes and review its effectiveness.
• Train and supervise Physiotherapy Aides, caregivers and volunteers in the maintenance of physiotherapy programmes.
• Work with multi-disciplinary team in integrating the clients into the community.

Requirements

• Bachelor Degree in Physiotherapy
• Fresh graduates are welcome to apply
• Obtained Full or Restricted Registration and a valid Practicing License with the Singapore Allied Health Professions Council (AHPC)
• Member of Singapore Physiotherapy Association

Working Location: School East - 65 Pasir Ris Drive 1 Singapore 519529

HR cum Account Assistant

$2,400-$3,500

5 working days, 8.30am – 6.00pm

Location: Near Ikea Tampines

Human Resource Roles & Responsibilities:

• Responsible for timely and accurate processing of payroll regularly
• To ensure compliance of Employment Act and taxation policy.
• Handle all administrative duties relating to HR matters and claims.
• Manage work passes related issues such as application, renewal, cancellation etc.
• Responsible for application, renewal and maintaining licensing with various government bodies
• Assist in submission of CPF contributions, IR21, IR8A, levy claim applications, government surveys and other statutory submissions.
• Maintain and timely renew of Insurances, Security Bond and Insurance Claim Handling
• Maintain, up-to-date and filing records and profiles in the HR system and MOM portal.
• Maintain and verify timesheets, attendance and leaves balance for all staff
• Prepare letters and internal announcements as and when required.
• Ad-hoc duties as and when required.

Accounting Roles & Responsibilities:

· Process accounts payable and receivable transactions accurately and in a timely manner

· Prepare consolidation and entity level management report for monthly, quarterly, and yearly group reporting

• Responsible for monthly CPF contributions, tax clearance/ annual tax filing by working closely with Accountant during annual audit process.

· Maintain accurate and up-to-date records in the accounting system

· Quarterly GST submission and assist in preparation of annually corporate tax submission

· Long and short-term cash flow projection and monitoring

• Prepare invoicing, debit and credit notes, payments, issuance of cheques/ TT and e-filing duties, bank reconciliation, cashflow statements.

· Prepare letters and emails to remind customers of due payments

· Expenditure variance analysis and monitoring

· Liaison with external auditors pertaining to statutory audit

· Liaison with tax agent on company taxation matters

· Liaise with company secretary, bankers, local authorities, and other relevant parties pertaining to finance and account related matters

• Ad-hoc duties as and when required.

Job Requirements:

• Diploma or Degree in Human Resources Management, Accounting, Business Administration or related field
• Familiar to MOM rules & regulations is a preferred.
• At least 3 years of human resource and accounting experience is preferred
• Proficient in MS Office - Word, Excel and PowerPoint
• Proficient in HR, Payroll or Accounting software/system. (Infotech, E-Retail, MYOB)
• Well verse in English and Mandarin to liaise with overseas counter-part.
  Ability to maintain confidentiality and handle sensitive information with discretion.
• Excellent organisational and time-management skills to prioritise tasks effectively with minimal supervision.
• Attention to details, possesses positive can-do attitude and willing to learn.
• Strong interpersonal and communication skills

Please email your latest resume to [email protected] or whatsapp 9679 8083.

By submitting your personal data and/or resume, you give consent to collection, use and disclosure of your personal data and/or resume by the company for the purpose of the processing and administration by company relating to this job application.

**We regret to inform that only shortlisted candidates would be notified. **

A premium childcare centre looking for a Marketing & Operations Executive.

Job Descriptions:

- Responsible for the childcare centre enrolments

- Operations and administration of the childcare

- Posting on the company's social media regularly

- Creating EDM for the company using Canva, Photoshop and other video editing software

- All other assigned admin and ops duties in the childcare centre

Requirements:

- Able to do design for social media posting

- Minimum a poly diploma graduate

- Able to work as a team

- Love children

- Well-groomed

- Able to work half day on Saturdays morning

Pls send your resume to [email protected] or whatsapp to 8070 8028.

Job scope

- Photograph and edit images of shoes, bags, and luggage

- Designing the promotional poster (added advantage if knowledge of Canva/Adobe Illustrator/Adobe Photoshop)

- Manage day-to-day e-commerce platform administration and fulfillment.

- Pack products ordered through the e-commerce platform.

- Dispatch orders accurately to the logistics partner.

- To create, manage and upload product listings for Shopee, Lazada, Qoo10, Shopify, and Tiktok.

- Assist in live-stream selling sessions on Facebook, Shopee, Lazada and TikTok.

Requirement

- Malaysian, PR, Singaporean

- Minimum Diploma in related field.

- Fresh entry / Minimum 1-2 years related experience.

- Able to work overtime

- Basic skill in Photography

- Basic skill in Adobe Illustrator / Photoshop

- Able to speak English and Mandarin to oversee activities with Chinese-speaking associates

Kindly email/Whatsapp your latest resume to us : [email protected] / 9679 8083

By submitting your personal data and/or resume, you give consent to collection, use and disclosure of your personal data and/or resume by the company for the purpose of the processing and administration by company relating to this job application.

**We regret to inform that only shortlisted candidates would be notified. **

Responsibilities:

· Ensure the warehouse operates at peak efficiency, by supervising and training warehouse employees and establishing, monitoring, and managing operation goals.

· Develop warehouse operations systems by determining product handling and storage requirements, equipment utilization, inventory management, gate processes, and shipping.

· Train and manage a warehouse team to solve day-to-day operational issues.

· Oversee daily operations, while controlling and managing inventory and logistics.

· Review and prepare workflow, manning and space requirements, equipment layout, and action plans while ensuring productivity, quality and customer service standards are met.

· Maintain a safe and healthy work environment by establishing, following, and enforcing standards and procedures and complying with legal regulations.

· Assisting with deliveries where required.

Requirements:

· 2+ years warehouse management experience.

· Able to commit 5.5 Days Work Week (Mon-Sat)

· Excellent understanding of warehouse management procedures.

· Proficient knowledge of inventory and inventory controls.

· Valid Class 3 Driving License and Forklift License.

· Proficient computer skills.

· Able to speak English and Mandarin in order to communicate with Chinese speaking associates.

· Excellent problem-solving skills and leadership qualities.

· Ability to work with all levels of company staff.

By submitting your personal data and/or resume, you give consent to collection, use and disclosure of your personal data and/or resume by the company for the purpose of the processing and administration by company relating to this job application.

**We regret to inform that only shortlisted candidates would be notified. **

HR cum Account Assistant

$2,400-$3,500

5 working days, 8.30am – 6.00pm

Location: Near Ikea Tampines

Human Resource Roles & Responsibilities:

• Responsible for timely and accurate processing of payroll regularly
• To ensure compliance of Employment Act and taxation policy.
• Handle all administrative duties relating to HR matters and claims.
• Manage work passes related issues such as application, renewal, cancellation etc.
• Responsible for application, renewal and maintaining licensing with various government bodies
• Assist in submission of CPF contributions, IR21, IR8A, levy claim applications, government surveys and other statutory submissions.
• Maintain and timely renew of Insurances, Security Bond and Insurance Claim Handling
• Maintain, up-to-date and filing records and profiles in the HR system and MOM portal.
• Maintain and verify timesheets, attendance and leaves balance for all staff
• Prepare letters and internal announcements as and when required.
• Ad-hoc duties as and when required.

Accounting Roles & Responsibilities:

· Process accounts payable and receivable transactions accurately and in a timely manner

· Prepare consolidation and entity level management report for monthly, quarterly, and yearly group reporting

• Responsible for monthly CPF contributions, tax clearance/ annual tax filing by working closely with Accountant during annual audit process.

· Maintain accurate and up-to-date records in the accounting system

· Quarterly GST submission and assist in preparation of annually corporate tax submission

· Long and short-term cash flow projection and monitoring

• Prepare invoicing, debit and credit notes, payments, issuance of cheques/ TT and e-filing duties, bank reconciliation, cashflow statements.

· Prepare letters and emails to remind customers of due payments

· Expenditure variance analysis and monitoring

· Liaison with external auditors pertaining to statutory audit

· Liaison with tax agent on company taxation matters

· Liaise with company secretary, bankers, local authorities, and other relevant parties pertaining to finance and account related matters

• Ad-hoc duties as and when required.

Job Requirements:

• Diploma or Degree in Human Resources Management, Accounting, Business Administration or related field
• Familiar to MOM rules & regulations is a preferred.
• At least 3 years of human resource and accounting experience is preferred
• Proficient in MS Office - Word, Excel and PowerPoint
• Proficient in HR, Payroll or Accounting software/system. (Infotech, E-Retail, MYOB)
• Well verse in English and Mandarin to liaise with overseas counter-part.
  Ability to maintain confidentiality and handle sensitive information with discretion.
• Excellent organisational and time-management skills to prioritise tasks effectively with minimal supervision.
• Attention to details, possesses positive can-do attitude and willing to learn.
• Strong interpersonal and communication skills

Please email your latest resume to [email protected] or whatsapp 9679 8083.

By submitting your personal data and/or resume, you give consent to collection, use and disclosure of your personal data and/or resume by the company for the purpose of the processing and administration by company relating to this job application.

**We regret to inform that only shortlisted candidates would be notified. **

Job Descriptions & Requirements:

Working Location: Ubi

Working Hours: Mon – Fri 9:00 to 18:00; Sat 9:00 to 13:00

Job Description & Requirements

· Perform delivery duties when assigned.

· Pick and pack stocks for delivery.

· Loading and unloading of goods.

· Stock take on good received.

· Storekeeper duties when required.

· Other adhoc duties when assigned.

Requirements:

· Min. 1 year of relevant working experience.

· Able to carry heavy goods.

· Good team player and positive attitude.

· Willing to grow with company.

· Able to speak English and Mandarin in order to communicate with Chinese speaking associates.

· Able to OT and work on P.H when required.

By submitting your personal data and/or resume, you give consent to collection, use and disclosure of your personal data and/or resume by the company for the purpose of the processing and administration by company relating to this job application.

**We regret to inform that only shortlisted candidates would be notified. **

Admin cum Account Assistant

$2,400-$3,500

5 working days, 8.30am – 6.00pm

Location: Near Ikea Tampines

Accounting Roles & Responsibilities:

· Process accounts payable and receivable transactions accurately and in a timely manner

· Prepare consolidation and entity level management report for monthly, quarterly, and yearly group reporting

• Responsible for monthly CPF contributions, tax clearance/ annual tax filing by working closely with Accountant during annual audit process.

· Maintain accurate and up-to-date records in the accounting system

· Quarterly GST submission and assist in preparation of annually corporate tax submission

· Long and short-term cash flow projection and monitoring

• Prepare invoicing, debit and credit notes, payments, issuance of cheques/ TT and e-filing duties, bank reconciliation, cashflow statements.

· Prepare letters and emails to remind customers of due payments

· Expenditure variance analysis and monitoring

· Liaison with external auditors pertaining to statutory audit

· Liaison with tax agent on company taxation matters

· Liaise with company secretary, bankers, local authorities, and other relevant parties pertaining to finance and account related matters

• Ad-hoc duties as and when required.

Job Requirements:

• Diploma or Degree in Human Resources Management, Accounting, Business Administration or related field
• Familiar to MOM rules & regulations is a preferred.
• At least 3 years of human resource and accounting experience is preferred
• Proficient in MS Office - Word, Excel and PowerPoint
• Proficient in HR, Payroll or Accounting software/system. (Infotech, E-Retail, MYOB)
• Well verse in English and Mandarin to liaise with overseas counter-part.
  Ability to maintain confidentiality and handle sensitive information with discretion.
• Excellent organisational and time-management skills to prioritise tasks effectively with minimal supervision.
• Attention to details, possesses positive can-do attitude and willing to learn.
• Strong interpersonal and communication skills

Please email your latest resume to [email protected] or whatsapp 9679 8083.

By submitting your personal data and/or resume, you give consent to collection, use and disclosure of your personal data and/or resume by the company for the purpose of the processing and administration by company relating to this job application.

**We regret to inform that only shortlisted candidates would be notified. **

Job scope

- Photograph and edit images of shoes, bags, and luggage

- Designing the promotional poster (added advantage if knowledge of Canva/Adobe Illustrator/Adobe Photoshop)

- Manage day-to-day e-commerce platform administration and fulfillment.

- Pack products ordered through the e-commerce platform.

- Dispatch orders accurately to the logistics partner.

- To create, manage and upload product listings for Shopee, Lazada, Qoo10, Shopify, and Tiktok.

- Assist in live-stream selling sessions on Facebook, Shopee, Lazada and TikTok.

Requirement

- Malaysian, PR, Singaporean

- Minimum Diploma in related field.

- Fresh entry / Minimum 1-2 years related experience.

- Able to work overtime

- Basic skill in Photography

- Basic skill in Adobe Illustrator / Photoshop

- Able to speak English and Mandarin to oversee activities with Chinese-speaking associates

Kindly email/Whatsapp your latest resume to us : [email protected] / 9679 8083

By submitting your personal data and/or resume, you give consent to collection, use and disclosure of your personal data and/or resume by the company for the purpose of the processing and administration by company relating to this job application.

**We regret to inform that only shortlisted candidates would be notified. **

Responsibilities:

· Ensure the warehouse operates at peak efficiency, by supervising and training warehouse employees and establishing, monitoring, and managing operation goals.

· Develop warehouse operations systems by determining product handling and storage requirements, equipment utilization, inventory management, gate processes, and shipping.

· Train and manage a warehouse team to solve day-to-day operational issues.

· Oversee daily operations, while controlling and managing inventory and logistics.

· Review and prepare workflow, manning and space requirements, equipment layout, and action plans while ensuring productivity, quality and customer service standards are met.

· Maintain a safe and healthy work environment by establishing, following, and enforcing standards and procedures and complying with legal regulations.

· Assisting with deliveries where required.

Requirements:

· 2+ years warehouse management experience.

· Able to commit 5.5 Days Work Week (Mon-Sat)

· Excellent understanding of warehouse management procedures.

· Proficient knowledge of inventory and inventory controls.

· Valid Class 3 Driving License and Forklift License.

· Proficient computer skills.

· Able to speak English and Mandarin in order to communicate with Chinese speaking associates.

· Excellent problem-solving skills and leadership qualities.

· Ability to work with all levels of company staff.

By submitting your personal data and/or resume, you give consent to collection, use and disclosure of your personal data and/or resume by the company for the purpose of the processing and administration by company relating to this job application.

**We regret to inform that only shortlisted candidates would be notified. **

Responsibilities:

• Manage corresponding email, faxes, mails & telephone calls.

• Perform Data Entry - Purchase Order, Delivery Order, Invoices and Packaging.

• Liaise with supplier on goods in & out.
• Order logistic items for Head Office and outlets.
• Assist in any ad-hoc duties when assigned.

Requirements:
• Minimum 'O' level certification.
• Proficient in Microsoft Excel and Word.
• Well verse in English and Mandarin to liaise with overseas counter-part.

By submitting your personal data and/or resume, you give consent to collection, use and disclosure of your personal data and/or resume by the company for the purpose of the processing and administration by company relating to this job application.

**We regret to inform that only shortlisted candidates would be notified. **

Job Descriptions & Requirements:

Working Location: Tampines

Working Hours: Mon – Fri 9:00 to 18:00; Sat 9:00 to 13:00

Job Description & Requirements

· Perform delivery duties when assigned.

· Pick and pack stocks for delivery.

· Loading and unloading of goods.

· Stock take on good received.

· Storekeeper duties when required.

· Other adhoc duties when assigned.

Requirements:

· Min. 1 year of relevant working experience.

· Able to carry heavy goods.

· Good team player and positive attitude.

· Willing to grow with company.

· Able to speak English and Mandarin in order to communicate with Chinese speaking associates.

· Able to OT and work on P.H when required.

By submitting your personal data and/or resume, you give consent to collection, use and disclosure of your personal data and/or resume by the company for the purpose of the processing and administration by company relating to this job application.

**We regret to inform that only shortlisted candidates would be notified. **

• Evaluating campaign performance and data analytics

• Liaising with frontend and backend departments to promote programs and campaigns

• Working closely with team and coordinators

• Website and social media platform content update and content writing

• Organising events, exhibitions and promotional activities

• Ensuring marketing plans are executed according to the project timeline

• Organised, meticulous, results-oriented and can handle stress and tight deadlines

• Ability to multi-task and prioritize tasks in a fast-moving environment

• Possess great communication skills, creative, resourceful and a team player

• Handle customer complain

• Able to speak English and Mandarin to oversee Marketing activities with Chinese-speaking partners and agencies

• Assist in any ad-hoc duties when assigned

By submitting your personal data and/or resume, you give consent to collection, use and disclosure of your personal data and/or resume by the company for the purpose of the processing and administration by company relating to this job application.

Occupation: Warehouse Supervisor

Job Descriptions & Responsibilities:

Responsibilities:

· Ensure the warehouse operates at peak efficiency, by supervising and training warehouse employees and establishing, monitoring, and managing operation goals.

· Develop warehouse operations systems by determining product handling and storage requirements, equipment utilization, inventory management, gate processes, and shipping.

· Train and manage a warehouse team to solve day-to-day operational issues.

· Oversee daily operations, while controlling and managing inventory and logistics.

· Review and prepare workflow, manning and space requirements, equipment layout, and action plans while ensuring productivity, quality and customer service standards are met.

· Maintain a safe and healthy work environment by establishing, following, and enforcing standards and procedures and complying with legal regulations.

· Assisting with deliveries where required.

Requirements:

· 2+ years warehouse management experience.

· Able to commit 5.5 Days Work Week (Mon-Sat)

· Excellent understanding of warehouse management procedures.

· Proficient knowledge of inventory and inventory controls.

· Valid Class 3 Driving License and Forklift License.

· Proficient computer skills.

· Able to speak English and Mandarin in order to communicate with Chinese speaking associates.

· Excellent problem-solving skills and leadership qualities.

· Ability to work with all levels of company staff.

By submitting your personal data and/or resume, you give consent to collection, use and disclosure of your personal data and/or resume by the company for the purpose of the processing and administration by company relating to this job application.

**We regret to inform that only shortlisted candidates would be notified. **

Position Overview

ServiceNow is seeking a highly organized, goal-oriented, and self-directed Partner Marketing Professional to join our dynamic marketing team. This individual will be an active contributor to our larger marketing initiatives, working closely with key partner leaders, Alliances, Channel Management, global and regional campaign teams, and various ServiceNow business units. The ideal candidate will possess proven experience in managing relationships with strategic partners and developing joint marketing plans, including market awareness and demand generation programs that align with revenue targets. Adaptability, integrated program development, and the ability to thrive in a fast-paced, high-tech environment will be critical to success.

Essential Duties and Responsibilities

• Strategic Partner Collaboration: Work closely with ServiceNow Account Directors and partners to gain a deep understanding of their business objectives and challenges. Translate these insights into a comprehensive partner marketing plan aligned with broader business goals.
• Joint Marketing Program Development: Create, manage, and execute joint marketing programs with partners that drive measurable growth in pipeline and revenue. Develop campaigns that align with both ServiceNow’s and the partner’s objectives.
• Global & Regional Campaign Execution: Localize and adapt global partner marketing campaigns for regional markets. Ensure consistent and impactful execution across regions, optimizing for local nuances and market needs.
• Cross-Functional Alignment: Facilitate collaboration between global and regional marketing teams, field marketing, and other stakeholders to ensure seamless program execution. Align partner marketing efforts with broader sales and business objectives for successful regional activation.
• Performance Tracking & Optimization: Measure key performance indicators (KPIs) and metrics to track the success of marketing initiatives. Regularly analyze program performance and provide actionable recommendations for continuous improvement.
• Agency & Resource Management: Manage local marketing agency relationships and resources to scale partner marketing programs. Ensure high-quality execution and timely delivery across the partner ecosystem.
• Innovation & Best Practices: Continuously explore new marketing trends, innovations, and best practices to enhance program effectiveness. Elevate partner engagement and campaign results through creative approaches.

Required Qualifications

• Experience: Minimum of 10 years of marketing experience, with a focus on Partner/Channel Marketing. Experience in regional marketing roles, particularly in global, matrix-based, and collaborative organizational settings, is preferred.
• Marketing Knowledge: Strong understanding of digital marketing, content creation, messaging, and execution. Proficiency in inbound and outbound digital strategies, including web, search, social, nurture, and relationship-based marketing.
• Communication Skills: Excellent verbal and written communication skills, with a proven track record of influencing and collaborating across teams and geographies. Ability to engage with senior executives and communicate at all organizational levels.
• Strategic Thinking: Ability to quickly understand complex concepts, translate technical capabilities into customer benefits, and develop strategic marketing plans that drive business results.
• Project Management Expertise: Exceptional project planning and execution skills, with a strong sense of ownership. Ability to multitask, prioritize, anticipate obstacles, and provide solutions in a fast-paced environment. Demonstrated drive for excellence in execution and achieving challenging goals.
• Storytelling & Writing: Strong storytelling and writing abilities to create compelling marketing content that resonates with diverse audiences.
• Global Perspective & Travel: Willingness to travel internationally for partner meetings, industry events, and customer engagement as needed.

Ideal Candidate Profile

The ideal candidate will be a strategic, results-oriented marketing professional with a proven track record of success in partner marketing within a high-tech environment. They will be comfortable managing relationships with diverse stakeholders, driving joint marketing initiatives, and navigating complex, global organizational structures. A passion for innovation, an analytical mindset, and the ability to adapt to changing market dynamics will be key drivers of success in this role.

Team Summary

The Finance Business Partner team is an agile, highly visible team that works using a consultative model with business to apply data to business and finance decisions as well as measure performance.
You will serve as a strategic finance partner to the leaders of Visa’s Advisory Services business and will collaborate with senior leadership to develop financial strategies and analytics to enable business decision making, and lead the long-term planning, forecasting, budgeting, financial analytics for the business. We are looking for a Finance leader, who is a problem solver with great communication skills. You will provide financial insights that enables the business partners to plan, prioritize investments, execute and manage performance.

You are both a player and coach, providing financial thought partnership and analytical support to partners. This is a high visibility role where you will keep senior management informed on performance and support decision making, business reviews, strategy/execution projects, and ad hoc analysis.

What a Director, Finance Business Partner – Value Added Services, Advisory does at Visa:

• Partner closely with cross-regional and cross-functional Finance leads to understand revenue drivers and elevate the level of analysis around revenue and related costs
• Establish and maintain excellent working partnerships with the VAS Advisory delivery function leadership teams, both regionally and globally
• Develop and present strategic insights about the Advisory Services business
• Lead key financial activities for the Advisory Services business, including multi-year strategic planning, annual financial planning, quarterly outlook and business reviews, month-end analytics and management reporting, and on-going financial risks and opportunities assessment
• Provide meaningful driver-based analytics and insights to senior leadership and executive management audience on the Advisory Services’ business’ financial performance and forward-looking outlook
• Understand business levers and recommend measures to further improve financial results and business margins, while assessing financial risks and opportunities, and evaluating options to optimize return on investments
• Establish efficient processes and expand the reporting and analytics capabilities across broader Advisory
• Spearhead ad-hoc projects to further improve the overall performance of the team and organization(s)
• Decision support to senior finance leadership on investment / project decisions as well as strategic organizational and functional developments
• Provide thought leadership and guidance over core processes building efficiencies and streamlining deliverables
• Actively seeks opportunities to introduce new tools and improve analysis used for function communications
  • Support the month-end, quarter-end and year-end reporting requirements in accordance with deadlines
  • Work with limited direction, usually within a complex and often ambiguous environment, to drive rigorous, fact-based recommendations to senior management, functional, or regional management while supporting syndication with stakeholders across the organization
  • Work with other VAS delivery functions to ensure VAS leader and Global teams have a clear consolidated view of VAS in AP

Why this is important to Visa

The VAS Function is a relatively new organization in Visa but has been identified as one of the most critical new functions, specifically to diversify and grow Visa’s revenue both in the medium and long term. The FBP will be part of one of the fastest growing functions in Visa over the next few years.

The position assists the Executive Steward to manage the team, to be responsible for maintaining the cleanliness and quality of all F&B and Kitchen equipment and all pantry and kitchen area, so that all guests will have a safe and wonderful dining experience, ensures that kitchen hygiene and safety standards are meet, through active supervision of the Steward Supervisor, Steward Attendant and Night Kitchen Cleaner. The Assistant Executive Steward must have the perseverance to lead the team to achieve high standards within the work area and to work closely with the Executive Steward so as to lead the team towards the same direction.

Primary Responsibilities  

Manages the Daily Stewarding Operation: Cleanliness and Quality of F&B and Kitchen Operation Equipment

• Conducts briefing and makes deployment to Stewarding colleague daily.
• Makes daily round to check for cleanliness and quality of all operation equipment and kitchen equipment.    
• Takes ownership of all operation equipment, kitchen equipment and hotel property.
• Operation checks, to ensure work flow and system are in order and hygiene standards meet expectation.
• Always communicates with F&B and Culinary team and fellow colleagues to find out about the work flow system and makes improvement with the collaboration system if required.
• Manages team with efficiency of work in the washing of dishes and kitchen equipment.
• Works closely with both the F&B and Culinary teams so as to build a strong collaboration between various team.
• Oversees that timeliness of dish cleaning, returning dish for reuse during high business turnover. 
• Oversees that all washed equipment are clean and sanitised.
• Oversees proper handling of all operation equipment so as to avoid or minimise breakage.
• Ensures adequate supply of operating equipment in F&B outlet through coordination with all F&B outlet managers, through order, delivery, and by monitoring lost through breakage or missing.

Manages the Cleanliness and Safety of all Pantry and Kitchen

• Checks all kitchen equipment for cleanliness, manages the Night Cleaning Contactor to follow up on any unclean area and equipment, and conducts kitchen inspection twice a week. 
• Manages the team to check on functional operation of each Dish Wash Machine, co-ordinate and follows up with Engineering and chemical technician for any faulty issues.
• Manages the garbage collection schedule and also ensures that the recycle program is conducted as per established. 
• Oversees that the kitchen floor is clean and dry at all times, looks out for any potential safety hazard issue and tries to eliminate it immediately.
• Oversees the sanitation of all operation equipment are done as per kitchen’s hygiene standards requirement.
• Oversees that the work procedure in the kitchen are carry out as per HACCP’s requirement and the safety aspect is in line with WSH. 
• Oversees that all HACCP check-list and documentation are updated on a daily basis.
• Leads all the kitchen walk through (WSH / Hygiene / Pest-Control) and rectifies all findings immediately.

Management and Leadership of the Stewarding Team

• Makes routine rounds within the kitchen area during meal periods.
• Supports the Stewarding team to be consistent in service, uses a collaborative, enabling leadership style and to have regular team meetings.
• Drives constant service and system improvement and to be entrepreneurial.
• Strong leadership and interpersonal skill.
• Must be able to lead the team confidently at all times and always practice to lead by example. 
• Manages the provision of operation supplies, cleaning equipment, and chemical, monitor and control the amount of usage.  
• Induction and training of Steward Attendant and Supervisor in technical skill and process as outlined in the Keys to Success manuals.
• Must oversees the team member grooming and personal hygiene practice to meet with hotel requirements.  
• Assists the Executive Steward to control all expenditure and cost within the budget (OT / CL / Supply). 
• Manages the team to adhere with the Hotel recycle program.
• Competency in the yearly internal and external hygiene audit. 
• Manages and oversees the operation equipment storeroom / chemical storeroom / cleaning supply storeroom.
• Creates a Friendly and Heartist® working environment within the team.

Involvement in Wider Job Function Relationships

• To be active in learning so as to enhance personal skill and industry knowledge.
• Follows Hotel and Departmental guideline to lead the team and constantly getting feedback from team member and other colleague. 
• Understands emergency procedure, health and safety requirement.
• Maintains collaborative working relationship with colleague and supervisor/manager
• Participates in departmental leadership activity as a member of the team and continually conducts training for the team member.
• Develops own knowledge and skill as a contributing member of the Stewarding team.
• Ensures that safe work practice is followed including emergency procedure.
• Must be certified with Occupational First Aid Course.
• Must be able to accomplish within the timeline with any assignment given by the Executive Steward and Management.
• Oversees the pest-management in the pantry and kitchen area.
• Attends the weekly Catering Meeting, gathers surficial information, co-ordinates and leads the Stewarding team to accomplish the event with high professionalism in supporting the Banquet Service Team and Banquet Culinary Team for the success of all events.

The Talent Sourcer supports the recruitment team by identifying and engaging potential candidates for various job openings. They use a variety of sourcing techniques and channels to find qualified individuals and then screen and assess their suitability for specific requirements, contributing to the overall talent acquisition process.

• Location Specifics: Central Singapore
• Specific Needs: exp/background: 1-2 years of technical sourcing experience;
• Language Requirement: English
• Position Setup: Hybrid (2-3 times a week onsite)
• Shift Schedule: Day/APAC shift
   

Duties and Responsibilities:

• Reviewing and posting attractive job adverts on different job boards to boost the interest from target candidates. Reviewing and processing applications on all platforms in a timely manner.
• Utilizing various sourcing methods on online job boards, professional networking sites, and databases to identify and attract potential candidates for specific job requirements.
• Initiating communication with prospective candidates, building relationships, and providing them with relevant information about the job opportunities.
• Evaluating candidate qualifications and suitability through initial phone or video interviews, assessing their skills, experience, and cultural fit.
• Arranging interviews when needed and conducting first level of compensation discussions with candidates. 
• Keeping abreast of industry trends, talent communities, and competitive landscapes to optimize sourcing strategies and always maintain a strong talent pipeline, especially for highly repeatable roles.
• Maintaining accurate candidate data and records in applicant tracking systems (ATS) or relevant databases.
• Working backwards from agreed metrics to optimize the sourcing strategy and maintain agreed service levels.
• Supporting recruiters on ad hoc sourcing related administrative tasks
• Promoting the employer brand by presenting job opportunities in an attractive and compelling manner to potential candidates, and effectively influencing others to leverage social media tools in alignment with Cielo’s brand strategy.
• Coordinating feedback and facilitating the overall recruitment process to ensure a smooth candidate experience.
• Actively seeking and engaging with candidates from diverse backgrounds to enhance the company’s commitment to inclusivity.
• Identifying areas for process improvement within the talent sourcing function and suggesting innovative ways to enhance recruitment efficiency.