• Preparing business and sales reports for the team and management
• Data Management using excel, power BI
• SAP and other price system operations
• Assist in the Business planning and consolidation activities
• Perform numerical analyses for management and team as and when required assist in other ad-hoc analytics projects

About the job
We want to fill this position with a proactive enthusiast who can support the growth of IKEA through development of tools, solutions, and planning models to develop business performance management capabilities, together with the team.

Your assignment

• To analyse, design, develop, maintain, and administer integrated plans and models, within and including the integrated planning solutions and tools, including preparation of technical documentation, user guides and training materials.
• To answer queries from end users relating to the integrated planning tool and models.
• To support the Business Navigation team in the capture, delivery, and prioritisation of planning, forecasting and simulation needs.
• To support with the driving of an integrated planning culture across the business, through use of this single source of truth on budgets, forecasts and plans for streamlining simulations, business steering, follow ups and management reports.
• Support on financial and commercial analytics or other relevant topics and analysis.

Your profile

• Experience with developing Planning Analytics / TM1 or similar OLAP / Functional databases solutions, broad understanding of data analytics, having worked for any part of the analytics cycle, with at least 3 years’ experience.
• Fundamental understanding of financial concepts and the core purpose of integrated planning across functions including designing data capture templates and workflows.
• Exposure to working on various planning models in financial, retail, logistics, human resources, as well as fundamental understanding of digital technology and computer science concepts would be an added advantage.
• Strong interest and passion in business navigation & analytics, with a hint of love for IKEA and Home Furnishing and our culture and values.

• You will ensure production objectives are met within approved budget, schedules, and quality specifications
• You will develop improvements in production methods, standards and procedures to ensure effective use of resources
• You will deploy health and safety initiatives to support a zero incident culture
• You will foster a high-performing work team culture throughout the facility
• You will implement Continuous Improvement Framework tools
• You will develop and maintain a trained, quality-centered manufacturing workforce
• You will facilitate regular production meetings to review order progress and to resolve outstanding order issues to meet on-time shipment commitments

• Strategically manage warehouse in compliance with company’s policies and vision
• Oversee receiving, warehousing, distribution and maintenance operations
• Setup layout and ensure efficient space utilization
• Initiate, coordinate and enforce optimal operational policies and procedures
• Adhere to all warehousing, handling and shipping legislation requirements
• Maintain standards of health and safety, hygiene and security
• Manage stock control and reconcile with data storage system
• Prepare annual budget
• Liaise with clients, suppliers and transport companies
• Plan work rotas, assign tasks appropriately and appraise results
• Recruit, select, orient, coach and motivate employees
• Produce reports and statistics regularly (IN/OUT status report, dead stock report etc)
• Receive feedback and monitor the quality of services provided

Are you seeking an opportunity to leverage your expertise in SAP Basis and Finance Systems within a dynamic regional team? Join us and make a direct impact in a collaborative environment where your leadership skills and technical prowess can thrive.

Responsibilities:

• Provide expert technical guidance in SAP Basis and system administration across various SAP components and modules, ensuring seamless integration and communication.
• Manage our intricate SAP landscape encompassing SAP Cloud Platform, S/4 HANA, SAP Solution Manager, BW/4 HANA, SAP Analytics Cloud, SAP SLT, SAP IAS, Fiori, Hana Cockpit 2.0, Archiving, Content Manager, installing and maintaining third party tool add-ons and among others.
• Demonstrate proficiency in handling large-scale HANA Database administration and complex landscapes.
• Utilize AWS cloud knowledge to optimize system performance; AWS certification would be advantageous.
• Oversee incidents and change requests from internal and external stakeholders, ensuring timely resolution and minimal disruption.
• Proactively assess current processes and services, implementing enhancements to stabilize and optimize our SAP environment.
• Act as the primary point of contact and subject matter expert for SAP Basis queries, providing troubleshooting and support for intricate issues.
• Preferred certifications: SAP Application and HANA Administration.

1. Create simple lighting designs for external Design offices/Clients and Sales representative/Sales manager. Lighting designs may include:

• request analyses (availability of all necessary input parameters, if request is in accordance with norms, suggest alternative proposals in accordance with good lighting practise)   
• lighting calculations performed within in house or external lighting software,
• luminaire specifications and descriptions
• elaboration of alternative proposals
• technical application notes (technical reports),
• drawings with luminaire disposition and all necessary details and/or visualizations.

1. Provide simple lighting calculations according to the requirements:

• inputs parameters analyses
• perform lighting calculations and analyses with alternative proposals and/or competitor analyses.

1. Provide necessary support in creation of city lighting reconstruction studies:

• inputs parameters analyses (road geometry, existing lighting installation, road categorization),
• on-site data collection
• determination of typical street profiles in accordance with road geometry and lighting class
• perform lighting calculations and analyses with alternative proposals and/or competitor analyses.

Prepare street lighting categorization proposal, perform lighting calculations and analyses with alternative proposals in cooperation with direct Manager / responsible Sales rep/ Sales manager.

1. Consideration and application of the relevant lighting standards.

1. Develops, implements and/or delivers product training / presentations for Clients (e.g. Ulysse, training, ...).

1. Organize and perform on-site lighting trials and provides after-sales technical support in fine- tuning (e.g. decorative illumination).

• Providing personalized services and assistance to premium passengers at the airline lou and various areas of the airport.
• Handle and resolve escalated passenger complaints. Assist PRO Team as needed.
• Conduct briefings for the PRO Team covering daily events, VIPs/CIPs, expected activity, new or updated procedures, and items requiring extra attention.
• Move around and provide support in various PRO operating areas, including First Class Check-in, Customer Service Desk, Entrance, etc.
• Work as a team to ensure lounge duties are carried out efficiently. Monitor performance and provide ongoing coaching as required.

Supplier Scouting (20%)
- Support potential supplier scanning.
- Support project documentation and presentation.
- Liaise with various departments/divisions on information gathering.
- Research of free trade agreements within ASEAN.

System Data & Contracts Maintenance (30%)
- Support in ensuring data quality on various purchasing tools.
- Prepare contract documents with suppliers and route for signatures.

Purchasing Support (20%)
- Provide support to other business functions with regards to enquiries about pricing, master data 
maintenance.
- Ensure documents / approvals are in place for Mitigation checks.
- Preparation and sending of mass communications to suppliers.

Purchasing Quality (30%)
- Support team members in the ISIR by checking documents for accuracy and requesting technical 
information (test reports, drawings) from suppliers.
- Create and implement Engineering Change Notifications for the ASEAN region to approve changes of 
products, manufacturing processes, materials or packaging.
- Support in releasing new products and maintaining related internal processes and systems.
- Assist investigations of customer complaints.
- Update system for certificates, audit reports, etc.
- Assist problem solving with suppliers.

• Achieve growth and hit sales targets by successfully managing the sales team
• Design and implement a strategic business plan that expands company’s customer base and ensure it’s strong presence
• Own recruiting, objectives setting, coaching and performance monitoring of sales representatives
• Build and promote strong, long-lasting customer relationships by partnering with them and understanding their needs
• Present sales, revenue and expenses reports and realistic forecasts to the management team
• Identify emerging markets and market shifts while being fully aware of new products and competition status

• Strategically plan and manage logistics, warehouse, transportation and customer services
• Direct, optimize and coordinate full order cycle
• Liaise and negotiate with suppliers, manufacturers, retailers and consumers
• Keep track of quality, quantity, stock levels, delivery times, transport costs and efficiency
• Arrange warehouse, catalog goods, plan routes and process shipments
• Resolve any arising problems or complaints
• Supervise, coach and train warehouse workforce
• Meet cost, productivity, accuracy and timeliness targets
• Maintain metrics and analyze data to assess performance and implement improvements
• Comply with laws, regulations and ISO requirements

Job Description & Requirements

Responsibilities:

• Hunt for new clearing and forwarding related business focusing on import and export business locally
• Build new client base and retaill f grocery in arround Singapore
• Develop sales strategy in line with group commodity market segments
• Leverage from own network and further establish relationships with various partners not limited to associations, container carrier and network members globally
• Strong team player, able to work collaboratively with operational team members, whilst liaising and coordinating with vendors (ports operators, authorities, transporters etc.) and internal clients
• Monthly commercial activity reporting in the form of a sales of grocery, liquor, soft drinks and beverages
• Work with direct Manager on all sales, business development and budgeting requirements
• Capabilities reaching into the rest of APAC and globally is advantages
• Other duties as may be assigned from time to time

Key Requirements:

• A Diploma or degree from a recognized University in the field of logistics and Business Management would be advantages
• Minimum 8 years proven sales experience and achievement in bringing in new sales
• Result oriented with strong ability to prioritize tasks in order to achieve sales target assigned
• Resourceful with excellent commercial and entrepreneurial flair are critical to the success of this role
• An accomplished self-starter who is able to hands-on/lead the whole cycle of commercial process from acquisition to fulfilment
• Ability to travel regularly locally and regionally when required
• Flexible in working with partners from different time zone when requiredSALES & MARKETING MANAGER

Job Description:We are currently seeking dedicated and enthusiastic individuals to join our kitchen crew at our food kiosk based at Whitesands. As a Kitchen Crew Member, you will play a crucial role in ensuring the smooth operation of our kitchen and delivering exceptional service to our customers.

Responsibilities:

• Opening and closing of stall
• Prepare and cook menu items in accordance with recipes and quality standards
• Maintain cleanliness and sanitation standards in the kitchen area
• Assist in receiving, storing, and stocking inventory
• Follow proper food safety procedures
• Work collaboratively with team members to ensure efficient workflow
• Provide friendly and helpful customer service as needed
• Perform other duties as assigned by the management team

Requirements:

• Previous experience in a kitchen environment highly preferred
• Ability to work in a fast-paced environment
• Strong attention to detail and cleanliness
• Excellent communication and teamwork skills
• Flexibility to work evenings, weekends, and holidays as needed
• Food handler's permit or willingness to obtain one

How to Apply:Please submit your resume and a brief cover letter outlining your relevant experience and why you would be a great fit for this position to [email protected] .

Join our team and be part of a dynamic and exciting work environment where you can learn and grow while providing delicious food to our valued customers! We look forward to hearing from you.

Position Overview: Join our dynamic team as a Consultant/Senior Consultant in Data & AI, where you'll spearhead transformative initiatives within leading financial institutions. This role offers a unique opportunity to drive innovation across technology, data, and AI, shaping the landscape of client projects and organizational strategies.

Key Responsibilities:

• Collaborate with managers and key stakeholders to ensure the successful execution of client initiatives, with a focus on conceptualizing, designing, and implementing data-driven solutions.
• Leverage your expertise to innovate, build, and maintain robust data solutions that address business challenges, including reviewing data requirements and ensuring master data integrity.
• Design and maintain robust data architecture to support organizational data needs. Ensure alignment of data models and architectures with business requirements.
• Identify areas for data quality enhancement and implement strategies to resolve data quality issues, working closely with program/project managers and subject matter experts (SMEs).
• Design and implement enterprise data governance strategies, implement data security measures including encryption, masking, and authorization methods, to safeguard sensitive information.
• Provide valuable data insights to business and functional teams, recommending enhancements to data consolidation and streamlining data collection and reporting processes through automation.

Assurity Trusted Solutions (ATS) is a wholly owned subsidiary of the Government Technology Agency (GovTech). As a Trusted Partner over the last decade, ATS offers a comprehensive suite of products and services ranging from infrastructure and operational services, authentication services, governance and assurance services as well as managed processes. In a dynamic digital and cyber landscape, where trust & collaboration are key, ATS continues to drive mutually beneficial business outcomes through collaboration with GovTech, government agencies and commercial partners to mitigate cyber risks and bolster security postures.

We are looking for an experienced Digital Business Analyst who is familiar with CSM platform or ServiceNow!

As a Digital Business Analyst, you shall be involved in a range of tasks including but not limited to the following:

• partner with the Product / Business teams to identify, analyze, and document requirements human-centric, visual methods such as process mapping and service journeys, and develop the appropriate business case respectively;
• work with cross-functional teams to translate requirements into user stories, functional specifications, and acceptance criteria;
• evaluate and recommend suitable technology while aligning with GovTech's technology directions (such as cloud-based, enterprise architecture and modernization of legacy systems, adoption of SG Tech Stack, etc.);
• dentify and adopt the appropriate development methodology (e.g. Agile or Waterfall) in an Outsourced, Co-Sourced or In-house development environment or a combination of such environments;
• ensure system or product readiness for smooth deployment, adoption and operations;
• analyze impacts of requested changes and propose improvements to continuously address changing business needs, and work with the respective support teams to understand and address technical problems (in the Operations & Maintenance phase); and
• perform any other related tasks / duties as and when assigned to support the smooth business operations of GovTech.

To succeed in this role, you will ideally have:

• prior working experience in IT business analysis, application solutioning design and testing;
• participated in at least one full software or product development cycle, preferably using Agile Methodology;
• excellent written and verbal communication skills and ability to influence and communicate effectively with non-technical audience and Senior Management;
• strong analytical and problem-solving skills with the ability to interpret and analyze data effectively; and
• good communication and interpersonal skills with the ability to work by oneself as well as collaboratively in a team environment and effectively communicate findings and insights.

1. Additional skills and knowledge preferred:

(i) 2 years working on ServiceNow ITSM / CSM platforms;

(ii) a proactive attitude towards taking on new challenges and responsibilities;

(iii) eagerness to learn with the ability to adapt to new environments and learn quickly; and

(iv) meticulous attention to details with the ability to work with complex data and information.

• Annual Leave Benefits with additional perks such as Family Care and Birthday Leave.
• We promote a learning culture and encourage you to grow and learn.
• A competency framework is in place to help you grow your career with us.
• Contract Staff enjoys the same benefits as Permanent Employees.
• We have flexible working hours with hybrid working arrangements.

Grounded in a talent-centric mindset, Maker Lab is a marketing agency designed to build decentralised technology-led agency teams, rooted in collaboration with clients from the ground up. Maker Lab’s cross-functional teams of multidisciplinary specialists are embedded into client teams across digital marketing competencies — from measurement & analytics to content production.

Senior Growth Marketing Specialist (CRM & Mobile)

Maker Lab is looking for a dynamic individual to join an exciting project we’ve embarked on with our technology client. Our client's brand is complex, innovative and paving the way for creative avenues to revolutionalise the payment industry in unconventional ways. 

As a Senior Growth Marketing Specialist,  you will develop user insights, understand ideal consumer journeys,  and build scalable communication avenues through the use of CRM and Mobile technology, and further enhance our growth strategy. This role focuses on providing you with a breadth of exposure across all marketing functions while developing expertise in growth marketing. 

Role: 

• Manage a scalable marketing communications platform through strategic and data-led CRM programmes and product feature roll-outs.
• Plan and develop a content calendar (push notifications, email, in-app) on a monthly basis, including managing a process to intake content suggestions from internal stakeholders (e.g., feature teams, marketing teams).
• Be the project manager and collaborate with internal teams on content creation, including message positioning and strings, asset creation, target group development and engineering requirements. 
• Own the end-to-end process from inception to deployment for push notifications emails and in-app communications. 
• Deployment management includes setting up messages in scripts to be uploaded, creating target lists, QA testing all communications through pre-production channels, and scheduling final communication pushes. 
• Report back on performance, including click-through rates, down-funnel metrics impact. Work with the analytics team on reporting KPIs. 
• Effectively maintain expectations with stakeholders and meet key deadlines.

You:

• BA/BS degree, or in lieu of degree, relevant work experience.
• 6+ years of email, push notification and in-app marketing, CRM, or marketing campaign management experience.
• Experience working in high-growth, technology-led matrix organisations, ideally with some fintech exposure.
• Experience with mobile app and growth marketing/hacking desired.
• Experience with CRM marketing technology preferred.
• Previous experience in using SQL for growth and marketing analytics.
• Able to clearly coordinate and provide information to the cross-functional teams.
• Data-driven, being able to convert data into high value business decisions and campaign optimisations.
• A critical thinker who uses logic and reasoning to identify the strengths and weaknesses of alternative solutions, conclusions or approaches to problems.
• Able to independently start projects and is agile and able to learn and quickly adapt to changes. 
• Proven ability to balance multiple priorities and strong attention to detail.
• Exceptional analytical, project and stakeholder management skills.
• Copywriting skills are desired. 
• Exceptional verbal and written English communications and presentations skills and, ideally, fluent in another Asian language to support with the projects spanning across JAPAC.

Please note: due to the high volume of applications, only successful candidates will be contacted with a follow-up introduction email.  If you do not receive an email from Maker Lab, your application has been unsuccessful this time around. Look out for future roles! By submitting your application, you consent to the collection, use and disclosure of your data by the Maker Lab team for the purposes of your application. Where your application contains personal data of third parties, you confirm that you have obtained all necessary consents to provide the Maker Lab team with such personal data and that we may collect, use and/or disclose such data in accordance with the Personal Data Protection Act 2012.

Assurity Trusted Solutions (ATS) is a wholly owned subsidiary of the Government Technology Agency (GovTech). As a Trusted Partner over the last decade, ATS offers a comprehensive suite of products and services ranging from infrastructure and operational services, authentication services, governance and assurance services, as well as managed processes. In a dynamic digital and cyber landscape, where trust & collaboration are key, ATS continues to drive mutually beneficial business outcomes through collaboration with GovTech, government agencies, and commercial partners to mitigate cyber risks and bolster security postures.

We are looking for a Senior DevOps Engineer to join our innovative team!

Responsibilities:

• Instituting and promoting continuous integration/delivery practices within the development team
• Working with hosting and/or cloud providers to set up application environments and enable smooth and efficient application deployments
• Developing scripts and making use of continuous integration tools to automate build, software release, and application deployment
• Provisioning and managing servers, virtual machines, application containers, software licenses and other related resources for the development team
• Conduct system level security scans, harden system and application platform
• Manage the operations of cloud infrastructure and application services in production environment.
• Ensuring infrastructure and services meet compliance standards (e.g., CIS Benchmarks, NIST frameworks) while driving automation, standardization, and best practices.
• Documenting implementation and maintaining technical documentation to ensure clarity and consistency for future reference

• Passion for automation, standardisation, compliance and best practices
• Familiarity with Python, ELK, Docker, NGINX, Grafana, and Kubernetes.
• Experience with configuration management tools (Terraform, Ansible, etc).
• Experience with common AWS resources (Load balancers, CloudFront, EKS, ECS, Security Hub, etc).
• Experience with relevant CI tools/technologies, such as TeamCity, Github, Gitlab
• Experience with system administration and scripting on Unix, Linux and Windows environments
• Comfortable with Agile methodologies and working closely with Agile development teams
• Experience with implementing cost-optimization strategies through cloud-native best practices will be an added advantage.
• Degree in Computer Science, Computer Engineering, Information Technology, or related disciplines
• Minimum of 3 years’ experience in similar role
• Relevant industry certifications (e.g. Red Hat Certified Engineer, CKA) will be an added advantage
• Ideally someone who has managed production system and with best practice and compliance in mind. 

Join us and discover a meaningful and exciting career with Assurity Trusted Solutions!

The remuneration package will commensurate with your qualifications and experience. Interested applicants, please click "Apply Now".

We thank you for your interest and please note that only shortlisted candidates will be notified.

By submitting your application, you agree that your personal data may be collected, used and disclosed by Assurity Trusted Solutions Pte. Ltd. (ATS), GovTech and their service providers and agents in accordance with ATS’s privacy statement which can be found at: https://www.assurity.sg/privacy.html or such other successor site.

Benefits

• A wholly-owned subsidiary of GovTech.
• We promote a learning culture and encourage you to grow and learn.
• A competency framework is in place to help you grow your career with us.

Job Responsibilities:

• Handling MEMS modules development related project independently.
• Host regular PRS review meeting with project owners of TD integration and Fab module engineers.
• Provide robust recipe to TD PI for new process developing
• Co work with fab module engineers to provide solutions for projects
• Provide risk assessments for new developing projects.
• Continuous improvement

Job Requirements:

• Bachelor degree in any Engineering discipline
• At least 3 years' experience from Etch/Diffusion/Thin Film/Photo process engineer
• Integration experience is a plus
• Capable of using DPE, 7 QC tools, FMEA, SPC, 3L5W, 8D

Assurity Trusted Solutions (ATS) is a wholly owned subsidiary of the Government Technology Agency (GovTech). As a Trusted Partner over the last decade, ATS offers a comprehensive suite of products and services ranging from infrastructure and operational services, authentication services, governance and assurance services as well as managed processes. In today's rapidly evolving digital landscape, trust and collaboration are essential in mitigating cyber risks and enhancing security.

We are looking for a dedicated Cloud Infrastructure Engineer (Network Specialist) to join our dynamic team! This role is critical for designing, implementing, and managing cloud network infrastructures that support our business objectives.

A brief summary of your job responsibility:

• Implement, operate and manage service-wide network infrastructure systems and services.
• Configure and troubleshoot network devices, including routers, switches, firewalls, and wireless access points / controller.
• Perform regular maintenance and/or patching to ensure the security, efficiency, and reliability of the network infrastructure.
• Prepare detailed documentation and reports for network configurations, processes, and service records.
• Work with the operations leads in ensuring the smooth operations management and enhancement of the service-wide network infrastructure systems and services.
• Work with the Agency stakeholders, service counterparts, operations leads and vendors in ensuring the smooth delivery of services and in meeting the SLA (Service Level Agreement) for the service-wide network infrastructure and services.
• Work with the service counterparts and participate in the matters related to procurement, asset management and audit of the service-wide network infrastructure and services.
• Perform network automation, i.e. capturing user requests from portal, to triggering workflow and implementing backend changes such as routers, firewalls, switches, etc.
• Overseeing all stages of network automation including prototyping, design, development, testing, releases and post support, including continuous enhancements.
• Develop and review the codes (e.g. in HTML, JavaScript, JSON, Python, etc) to ensure feature releases or enhancements are well-tested and ready for production.

To succeed in this role, you will ideally have:

• Minimum 5 years of relevant experience in network operations / implementation role
• Proven expertise in network switching and routing
• Strong understanding and hands-on experience in TCP/IP, NAT, QoS, Spanning-tree, Trunking, Dynamic routing (OSPF, BGP)
• Highly proficient with hands-on experience in one of the following network areas: DNS / DNSSEC, Proxy, VXLAN / Data Centre Network, MPLS / IPSec VPN / WAN / SD-WAN
• Proficient in configuring and managing firewalls (e.g. Palo Alto, Checkpoint, Cisco Firepower) and/or network load balancers
• Working experience in programming in Python, Ruby, Javascript, Powershell, Bash or Batch scripting is an added advantage.
• Experience in deploying and managing IT infrastructure systems with configuration management tools such as Ansible, Chef or Puppet
• Good problem-solving and analytical skills
• Excellent time management skill and able to work independently in a fast-paced setting
• Good communication skills and keen to learn new technologies
• Candidates who possess industry certifications such as CCNA, CompTIA Network+, JNCIA-Junos, Palo Alto Networks Certified Network Security Administrator
• Experience with network monitoring tools and network management software
• Familiar with cloud networking and virtual environments
• Preferably familiar with Government ICT environment and/or with experience in hosting environments
• Experience in implementing and/or managing large scale enterprise data centre networks that contained minimally 1000 network points
• Experience in implementing and/or managing a WAN consisting of minimally 10 sites
• Experience in setting up Wi-Fi solutions, including AP and controller configurations

Join us to build a meaningful career with Assurity Trusted Solutions, where your talent and expertise will make a significant impact!

The remuneration package will be commensurate with your qualifications and experience. Interested applicants, please click "Apply Now".

We appreciate your interest in our company, and please note that only shortlisted candidates will be notified.

By submitting your application, you agree that your personal data may be collected, used, and disclosed by Assurity Trusted Solutions Pte. Ltd. (ATS), GovTech and their service providers and agents in accordance with ATS’s privacy statement which can be found at: https://www.assurity.sg/privacy.html or such other successor site.

• A wholly-owned subsidiary of GovTech.
• We promote a learning culture and encourage you to grow and learn.
• A competency framework is in place to help you grow your career with us.
• Annual Leave Benefits with additional perks such as Family Care and Birthday Leave.
• Contract Staff enjoys the same benefits as Permanent Employees.

Proficio is an award-winning managed detection and response (MDR) services provider. We provide 24/7 security monitoring, investigation, alerting and response services to organizations in healthcare, financial services, manufacturing, retail and other industries. Proficio has been highlighted in Gartner’s Market Guide for Managed Detection and Response Services for the last three consecutive years. We have a track record of innovation. Proficio invented the concept of SOC-as-a-Service. We were the first MSSP to provide automated response services and the first in our space to provide a risk scoring dashboard.

 Our typical client is a medium to large-sized organization that lacks the in-house resources to address the challenges of a rapidly changing threat landscape. The difficulty of hiring and retaining cybersecurity professionals are widely understood but our prospective clients also struggle to effectively harness technology and build hardened processes.

 While Proficio has developed a unified service delivery platform designed to meet the needs of the most demanding clients, what sets us apart is the quality and passion of our people. We believe the SOC of the Future will meld the creativity of human intelligence with the power of advanced technologies like AI.

SUMMARY

The SIEM Infrastructure Engineer reports to our SIEM Infrastructure Engineering Manager and handles production support and onboarding for our Elastic SIEM global customer instances. We are hiring customer-facing entry and mid-level individuals for this team who will be able to organize and drive multiple customer implementations and maintenance scenarios at once.  This is a position for a tech-savvy individual so we expect the majority of the work to be done remotely with customer interaction mainly being telephonic, email or video and occasional customer site visits.

• Our SIEM Infrastructure Engineers are security problem solvers!  They look at the SIEM Infrastructure and think “problem,” first, “tool set” second.  We are tasked today with utilizing the Elastic SIEM to enhance our customers’ security, but we see other products on the horizon.  We seek a security minded professional who is creative with their problem-solving skills, adaptable with their tool sets, but also proficient today in the Elastic SIEM product. 
• Ability to work in a team:  Our US SIEM Infrastructure Engineers do not work in a silo!  They are in front of our customers before and after the sales helping to determine needs, find solutions, and outline work to be done.  They are supported by a global team of Elastic Stack Architects, Admins and Developers who also execute and support the Elastic implementations we envision.  We seek individuals who are able to work in a global team and pass work from shift to shift as needs require. Lone wolves are not allowed!
• Ability to work independently:  This is a hybrid position that services customers across the globe.  Our staff works both remotely and in office for client meetings and presentations.
• We are doing great things!  We want enthusiastic Elastic SIEM professionals who can share our passion with customers.  Strong communication skills prior to contract execution will ensure our customers know exactly what to expect during the onboarding process.  Continuous relationship building throughout the implementation and maintenance phase will ensure our customers are receiving our best in class service for their cybersecurity needs!

• The nitty gritty:  1-2+ years hands on experience in engineering and supporting a large scale Elastic Stack environment; strong event logging solutions for large corporations is preferred; experienced with multiple security platform administration or engineering within large-scale or global enterprises combined; understanding of Network Firewalls, Load-balancers, and complex network designs; good understanding of Unix/Linux and Windows operating systems, good command on Python, Perl, SQL, Regex and Shell scripting is preferred.
• Specific work history should include knowledge in Terraform, Kubernetes, AWS, and Elasticsearch
• Clear understanding of Elastic's data onboarding process and CIM mapping.
• Ability to define and clearly express work required to customers.
• Ensure security, availability, and confidentiality of all sensitive data collected, processed, or stored by this position

• Opportunity to work in a progressive organization with structured training and roadmap for success

• Health benefits, lunches, gym reimbursement, and fun events for our Singapore staff!
• Experience in one of the hottest IT industries today

Proficio is an EOE employer.

Proficio collects certain personal information upon your submission of an application for an open position. More information is available about your consumer rights and our privacy policy at www.proficio.com/privacypolicy

The Assistant Technical Services Manager will oversee the day-to-day technical and maintenance aspects of a park, ensuring the safety and optimal functioning of rides and facilities. Additionally, you will be responsible for any planning and managing of projects pertaining to technical and facilities aspects.

Job Description

• Direct and inspire a multidisciplinary technical team to ensure optimal performance of park equipment and systems
• Develop and execute comprehensive preventive maintenance strategies to reduce downtime and enhance asset longevity
• Oversee inspections, repairs and inventory management to maintain operational readiness
• Ensure full compliance with all safety regulations, industry standards and environmental sustainability practices
• Collaborate with contractors, vendors and regulatory authorities to manage projects, inspections and approvals with precision
• Monitor emerging industry advancements, integrating innovative technologies to elevate operational efficiency

Qualifications and Other Requirements

• Bachelor's Degree/ Diploma in Engineering
• Minimum 2 years of experience in technical services, construction, or maintenance with significant experience in the design, specification, implementation, testing, and commissioning of industrial systems
• Leadership experience in managing technical operations within dynamic and complex environments
• Expertise in regulatory compliance, project management and the implementation of robust safety protocols
• Proficiency in organisational planning, analytical reasoning and complex problem-solving
• Good communication skills, with a demonstrated ability to present to senior stakeholders and effectively address inquiries from contractors and clients
• Comprehensive knowledge of workplace safety and health practices.
• Competency in Microsoft Office (Word, Excel, PowerPoint) at an intermediate level or higher
• Strong aptitude for guest service and hospitality is considered advantageous
• Ability to work independently and as part of a team
• Attention to detail and strong organizational skills
• Demonstrated ability to meet tight deadlines, think on spot and work in a fast-paced environment

We are looking for people, who are passionate about education and nurturing young children, to join our team!

If you are cheerful, optimistic and loves children, come join us!

Positions available: Student Care Teacher for primary school children (English, Chinese, Math & Science)

Job Description

• Manage students and proactively respond to their developmental needs
• Ensure classroom discipline and safety of children at all times
• Deliver and present lesson content to children
• Provide guidance and supervision for Primary School children on the completion of daily homework and spelling
• Plan and prepare enrichment programmes/ activities with other teachers
• Regular liaison with parents regarding children's progress and behaviour
• Assist with other administrative tasks
• Make a difference to our students' developmental years

Requirements & Qualifications

• Possess genuine love to care and mentor children
• WSQ Student Care or qualifications in field of community & social services is an advantage
• For teachers, minimum 1 year of relevant working experience.
• Good communication skills and must be team player
• Great sense of responsibility

Interested applicants, please send in your resume. Do include your reasons of leaving, expected salary, last drawn salary and date of availability to commence work.

We seek your understanding that only shortlisted candidate will be notified. Thank you.

Key Responsibilities

Application Testing and Test Case Management:

• Create and maintain detailed test plans and test cases based on application requirements and user stories.
• Conduct thorough functional testing of the smart home application.
• Perform compatibility testing on various devices and platforms.
• Collaborate with the development team to ensure proper resolution of identified issues and verify bug fixes.

UI/UX Review:

• Evaluate the user interface (UI) and user experience (UX) of the application.
• Provide feedback and recommendations to enhance the overall UI/UX design.
• Work with the design team to implement UI/UX improvements.

Application Improvement:

• Collaborate with the development team to identify areas for application improvement.
• Assist in conducting usability testing and gathering user feedback.
• Document and report software bugs and issues for resolution.

Data Analytics:

• Collect and analyze user data to gain insights into application usage and performance.
• Assist in developing and maintaining data dashboards and reports.
• Contribute to data-driven decision-making processes to improve the application.

Operational Support:

• Monitor the application's operational performance and availability.
• Assist in identifying and resolving operational issues and disruptions.
• Collaborate with the IT and infrastructure teams to ensure seamless application operations.

Customer Support:

• Respond to customer inquiries, requests, and issues related to the application via email, chat, or phone.
• Provide clear and meticulous solutions to customer problems.
• Escalate complex issues to the appropriate team members when necessary.

User Training:

• Assist in creating user guides and tutorials for the application.
• Conduct training sessions for new users to ensure they can effectively use the application.

Documentation and Reporting:

• Maintain comprehensive records of customer interactions and resolutions.
• Prepare regular reports on common customer issues, operational status, and suggest improvements.

Ad Hoc Tasks:

• Handle various ad hoc tasks and projects as assigned by the team or management.
• Adapt to new challenges and contribute to the overall success of the department.

• Currently pursuing or recently completed a degree in Computer Science, Information Technology, Data Science, or a related field.
• Strong interest in software development, data analytics, operational support, user experience, customer support, quality assurance, and UI/UX design.
• Familiarity with testing methodologies and tools
• Meticulous attention to detail in problem-solving, testing, and UI/UX evaluation.
• Effective communication skills, both written and verbal.
• Ability to work well in a collaborative team environment.
• Eagerness to learn and adapt in a fast-paced, dynamic work environment

What We Offer:

• Valuable hands-on experience in a startup environment
• Collaborative and dynamic work culture
• Opportunity to make a meaningful impact on the company
• Potential for future employment opportunities

PRISM+ is the largest Singaporean direct-to-consmer smart home appliances brand. Our mission is to offer cutting-edge products to the masses at affordable prices. We are a rapidly growing, ever-evolving organisation, and we are seeking new teammates to join us on our exciting journey.

Responsibilities:

• Manage existing Salesforce user accounts and handle provisioning for new users, ensuring proper access controls and configurations.
• Liaise with Salesforce Account Executives (AEs) on contract, billing, and licensing issues, ensuring smooth communication and resolution.
• Understand user processes across different business functions and translate them into technical design flows.
• Prepare and propose Statements of Work (SOW) for external partners (approximately 20% of the role).
• Develop and implement custom Salesforce flows and processes for internal use (approximately 80% of the role)
• Provide daily troubleshooting of Salesforce issues, errors, and failures to ensure minimal disruption to business operations.
• Design and plan user interfaces for ServiceCloud, ensuring a seamless and intuitive user experience.
• Continuously improve and optimize Salesforce workflows, processes, and user interfaces to drive efficiency.
• Identify areas for continuous improvement within Salesforce processes and workflows to enhance user productivity and experience.

• 3-5 years of hands-on experience as a Salesforce Engineer or similar role, with a focus on ServiceCloud and Field Service.
• Expertise in Salesforce Field Service with a deep understanding of Work Orders, Service Appointments, FSL Flows, and Work Order Line Items.
• Strong proficiency in Salesforce Flow, APEX, and Lightning components (Aura).
• Experience in ServiceCloud contact center setup and ongoing maintenance.
• Proven ability to work closely with both technical teams and business stakeholders, translating user processes into effective technical solutions.
• Excellent troubleshooting and problem-solving skills.
• Experience working with Salesforce Account Executives (AEs) on contracts, billing, and licensing issues is a plus.

We are looking for people, who are passionate about education and nurturing young children, to join our team! If you are cheerful, optimistic and loves children, come join us!

Positions available: Management Trainee

Selected candidate will learn and cover various roles (e.g. Student Care Teacher, Chinese Language Teacher, Assistant Centre Head) in our schools (PlayFACTO Schools @ Tampines Central, Bedok Reservior, Serangoon Central). A suitable permemant role will then be allocated within a year, where the salary may be reviewed correspondingly.

Requirements:

• Diploma in Education/Teaching/Business Management with minimum of 1 year of working experience in the education industry.
• Proficient in MS Office (Word, Excel and PowerPoint).
• Good communication (written and spoken), interpersonal and leadership skills.
• Diligent, meticulous, organised and able to multi-task.
• Possess a passion for working with children.

We seek you understanding that only shortlisted candidates would be contacted.

In Digital Resiliency Engineering (DRE), we combine software and systems engineering to build and operate large-scale and distributed systems designed and/or built by the Singapore Government.  We ensure Government services are reliable, meets expected performance and satisfy customer needs.

If you are someone with strong DevOps, Infrastructure engineering and/or SRE background, have experience operating mission critical production technology infrastructure at scale, and are looking for opportunities to work with a team of practitioners and leading industry experts, we welcome you to join us.

In this role, you will build central services for observability and automation of infrastructure services. You will be part of a rotation with other engineers in providing rapid response to major incidents impacting critical Government Services. You will provide technical leadership for the team and work closely with technical leads to operate highly available solutions. You will also provide guidance to other team member on managing availability and performance of mission critical services, building automation and monitoring solutions to prevent problem recurrence, and building automated responses for non-exceptional service conditions.

You will also manage execution of project priorities, deadlines and deliverables. You will also lead designs of major components, systems and features to improve availability, scalability, latency and efficiency of services design and built by the Government.  

Key Responsibilities:

• Build Service Level Indicators (SLI), Service Level Objective (SLO), Error Budgets, and Post-mortem Incident processes.
• As part of an on-call roster, ensure reliability and performance of critical Government Services. Provide operational support and engineering for large-scale and distributed systems to drive incidents resolution effectively.
• Gather and analyse metrics and logs from Operating Systems and/or applications for capacity planning, performance tuning and fault isolation.
• Build automation to manage services, infrastructure, and/or applications.
• Improve reliability and quality of services using proactive monitoring.
• Measure and optimize system performance, with continuous improvement and pushing SRE practice forward.
• Build SRE playbook for the Whole-of-Government to leverage as reference for SRE.
• Identify potential and emerging technologies relevant to innovation for the Government.
• Work in a cross-functional service team consisting of software engineers, infrastructure engineers, DevOps, and other specialists.

Qualifications:

• 5+ years of experience in technology operations as an Infrastructure Engineer or Site Reliability Engineer - with experience operating large-scale mission critical production systems.
• Expertise in building and operating automated monitoring and incident detection systems, creating runbooks and running incident management processes.
• Expertise in designing automation solutions using provisioning tools, continuous integration tools (CI/CD), and scripting languages.
• Experience leading highly complex technical projects with multiple dependencies and stakeholders
• Knowledgeable and experienced in working within an Agile development environment, focusing on dynamic and rapid quality delivery.
• Proficient in building and managing highly available and scalable IT infrastructure and/or application, with knowledge in Container and Virtualization technologies.
• Proficiency in Python, PowerShell, or Ruby.
• Proficiency with Infrastructure as Code (IaC) tools such as SaltStack, Puppet, Terraform, or Ansible.
• Able to work independently and deliver results within specified deadlines.
• Ability to prioritize work and strong problem-solving skills.
• Good to have communicate skills, both verbally and in writing to users, vendors and management.
• Ability to communicate complex interaction concepts clearly and persuasively across different audience and varies levels in GovTech.

Join us at Assurity Trusted Solutions and contribute to creating innovative solutions that secure and enhance digital infrastructure!

We thank you for your interest and please note that only shortlisted candidates will be notified.

By submitting your application, you agree that your personal data may be collected, used, and disclosed by Assurity Trusted Solutions Pte. Ltd. (ATS), GovTech, and their service providers and agents in accordance with ATS’s privacy statement found at: https://www.assurity.sg/privacy.html or such other successor site.

• A wholly-owned subsidiary of GovTech.
• We promote a learning culture and encourage you to grow and learn.
• A competency framework is in place to help you grow your career with us.
• Annual Leave Benefits with additional perks such as Family Care and Birthday Leave.
• Contract Staff enjoys the same benefits as Permanent Employees.