Description :

. You anticipate the needs of your managers and team members and help them stay focused on their projects by resolving operational and administrative issues before they arise. You move quickly with the changing environment and are up to date with the latest products and services. You also use that knowledge to strategically support your team's projects. In addition to being organized and analytical, you possess the strong business judgment and communication skills needed to interact with a variety of people and job functions.

Administrative jobs at are staffed by organized and dependable people driven by a common company goal: to help us accomplish great things. Working behind the scenes, we make a significant impact on the people we support as well as on users around the world. We're adept at leading and managing a variety of simultaneous projects, which requires the particular talent of being able to communicate effectively with all levels of the organization.

Responsibilities:

• Work cross-functionally with a team that supports Global Communications and Public Affairs.
• Manage administrative tasks (calendars, book travel, coordinate external customer meetings, and schedule facilities and equipment).
• Partner with global leads, resources, and point of contact to coordinate business and team needs.
• Optimize processes and build new operational strategies to drive efficiency, effectiveness and responsiveness into existing operations and managing team-related projects.
• Partner closely with Administrative Business Partners (ABPs), Strategy and Operations Lead, and APAC Communication leads to execute processes to support the business and leaders.
• To support Director to focus his time on meaningful priorities.
• To liaise with internal and external parties on all company and personal matters.
• Prioritize correspondences and emails on behalf of the Director.
• To assist with personal errands/assignments for Executive Director as and when required.
• Any other duties as assigned from time to time.
• Event managemenets

Skills

• Tertiary education with at least 3 years of working experience.
• Strong organization, prioritization, and time management skills.
• Strong ability to meet changing priorities.
• Young, high-level of maturity, trust, professional, strong work ethic and presentable.
• Good Event managements skiils or knowledge

Responsibilities:

• Market research and analysis: Conduct market research to understand industry potential, competitors and market trends.
• Collect customer needs and feedback, analyze market pain points and opportunities.
• Develop new customers, establish contact with potential customers through channels such as phone, email, and face to face meetings, and understand their needs.
• Plan and organize sales activities, including industry exhibitions, business negotiations, etc: Participate in marketing activities and advertising to enhance the company’s brand awareness and image,
• Searching for potential partners, conducting cooperation negotiations and negotiation with them. Signing cooperation agreements and establish long term stable cooperation agreements and establish long term stable cooperative relationships.
• Regularly write market reports, summarizing market trends and competitors’ situations.
• Work closely with team members to jointly develop and execute market expansion plans
• Any other ad-hoc duties as assign

Requirement

• Bachelor Degree in marketing, logistics management and related fields
• Have strong market insight and business negotiation skills, adept at discovering and seizing business opportunities
• Having good communication skills and teamwork
• Proficient in using office software and market analysis tools, such as Microsoft office, CRM systems
• Having good learning ability and self motivation. Able to continuously learn and adapt to market changes.

1. Follow up with internal stakeholders to ensure invoices are recorded in accounting system.
2. Liaise with procurement department, internal stakeholders or vendors to resolve any discrepancies.
3. Proficiency in Accounts Payable process flow and able to read contract / agreement as part of the process flow.
4. Responsible to post invoices in accounting system and upload payment into bank portal.
5. Review petty cash by project site office.
6. Responsible to schedule for payment cycle to vendors and support cash forecast estimates relating to payments.
7. Assist in new processes for continuous improvement initiatives, system implementation and any ad-hoc projects.
8. Ad-hoc projects as required.

Job Requirements:

• Diploma in Accountancy or equivalent professional accounting qualification.
• At least 3 years of experience in at least a medium-sized organization.
• Hands on in ERP system.
• Strong excel skills.
• Must possess good knowledge of GST.
• Meticulous with a logical thinking process, ability to work under pressure and cope in a fast-paced environment to meet timelines.
• Adopts an open mindset to drive continuous improvement.
• Good interpersonal and communication skills.
• Candidates who posssess experience working in the construction industry are preferred.

MUST have relevant Software Development experience and relevant software development certifications in Python will be an added advantage.

• Certified Software Testing Professional and/or Certified Software Quality Analyst or an equivalent certification will be an added advantage.

• Experience with scikit-learn and machine learning projects will be an added advantage.

• ICT Assessment Certification for Software Developer (NUS-ISS) will be an added advantage.

• Demonstrable skills in Windows, *nix, and/or Cloud development.

• Demonstrate knowledge of automated software testing methodologies such as unit testing, integration testing, functional testing, test driven development (TDD) and behavior driven development (BDD).

• Ability to troubleshoot complex issues ranging from system resource, application stack traces to cloud API events.

• Track record in implementing systems with high availability, high performance, high security hosted at various data centres or hybrid cloud environments will be an added advantage.

. In charge of accounting shared service which including GL/Reporting function, AR management, AP management, Fixed Assets management, statutory and managerial accounting ledgers reconciliation

. Monthly/Quarterly/Yearly closing schedule control

. Assist in monthly closing, quarterly closing and year end closing deliverables, ensuring timely preparation and accurate submission of actual financial resulting/reporting /templates

SKILLS & EXPERIENCE

1. Bachelor degree in accounting or related major with solid background on accounting

2. Around 10 years accounting experience and at least 4 years' manager experience in cross regional Finance Share Service Centre

3. Fluent English both verbal and writing

4. Strong communication skill

5. Team management experience; good leadership skill

6. Proficient in MS-Office software especially EXCEL, and knowledge of accounting software SAP

7. Self-motivation, proactive, and innovative

8. Can be working under pressure

9. Result and quality orientated

Job Description:

• Hygiene procedures are followed to ensure cleanliness of rooms
• Assist the teacher in facilitating the educational programs and activities in the classroom setting and on field trips.
• Adhere to the daily timetable in the classroom and assist in the routine care of the children.
• Assist in maintaining the classroom displays, charts, decorations etc in good condition.

Requirement:

• Fundamental Certificate preferred
• Candidates who have experience with young children are welcome to apply
• Team player
• Dedicated to the running of the operation.
• Need to be a team player.
• Able to multi-task.

Responsibilities:

• Identify and pursue new business opportunities within the logistics and supply chain sector.
• Build and maintain a robust sales pipeline through market research, networking, and lead generation.

Client Relationship Management:

• Cultivate and strengthen relationship with existing clients.
• Understand client needs and provide tailored logistics solutions to meet their requirements.
• Act as the primary point of contact between the company and clients.

Sales Strategy and Planning:

• Develop and implement effective sales strategies to achieve and exceed sales targets.
• Collaborate with the sales team to create innovative approached to market out logistics services.

Market Analysis:

• Monitor industry trends and competitor activities to identify opportunities and potential risks.
• Provide regular market feedback to the management team for strategic decision making.

Sales Reporting:

• Prepare and submit regular sales reports, including sales forecasts, client feedback and market trends.
• Utilize CRM tools for efficient management of customer interactions and sales processes.

Negotiation and Contract Management.

• Negotiate terms and conditions with clients to secure profitable and sustainable business partnerships.
• Ensure timely and accurate completion of all necessary documentation.

Job Requirements

• Diploma/Advanced Diploma/Degree in any field
• Preferably with 1 to 2 years of working experience in the related field
• An ambitious go-getter, eager for opportunities in sales
• Excellent communication skills
• Proactive in seeking opportunities to acquire new business
• Driven, high energy levels, results-oriented, driven to excel in sales and able to work independently
• Proficient in written Korean language will be preferred in order to liaise with the Korean clients and HQ in Korea on a regular basis is a plus.

Job Description

The successful candidate will join the Information Technology Division, System Technology department and will be responsible for managing Content Delivery Network (CDN), including Cyber Security Health, as well as administering mission critical platforms such as Openshift Container Platform (OCP) and/or Mashery API Gateway.

Key Responsibilities include:

· Work closely with CDN providers and application teams to ensure internet websites are healthy in terms of availability, response time and security posture.

· Conduct ongoing reviews on existing critical platform to ensure highest level of resiliency and cost effectiveness.

· Performs system administration activities such as troubleshooting, root cause analysis and implement corrective/preventive actions during and after an incident.

· Support audit and infrastructure/network security scans, disaster recovery and security related drills and operate within assigned fiscal budget.

· Build automation wherever possible to improve development team’s agility and reduce human errors.

· Integrate with existing CICD pipelines to facilitate application onboarding.

· Explore, learn and deploy new technologies and provide training to the IT community within the company to reduce cost and improve operational efficiencies.

· This position requires periodic system administration outside normal business hours.

Requirements

· Possess a degree in Information Technology or related fields.

· Minimum of 3 years of IT Infrastructure experience with at least 1 year of hands-on experience in eCommerce website management.

· Experience with Akamai or equivalent CDN providers preferred.

· Conversant with infrastructure definition tools such as Cloud Formation and Terraform, and with YAML/JSON deployment templates.

· Advanced python/ansible scripting skills for provisioning and automating dynamic cloud infrastructure.

· Hands-on experience with Docker containerization, Kubernetes orchestration and tools such as Jira and Jenkins.

· Strong analytical, project management, communications and interpersonal skills.

· Demonstrate strong knowledge in infrastructure areas such as Content Delivery Network (CDN), Cyber Security, internet protocols, DNS, virtual server technologies, RedHat Enterprise Linux/CoreOS, networking (LAN, WAN, SDN), Integration and Messaging Platform, scripting and monitoring tools.

We are looking for Resident Physicians for the following disciplines:

• Anaesthesia and Surgical Intensive Care
• Breast Surgery
• Cardiology
• Dermatology
• Diagnostic Radiology
• Emergency Medicine
• Endocrinology
• Gastroenterology and Hepatology
• General Surgery
• Geriatric Medicine
• Infectious Diseases
• Internal Medicine
• Laboratory Medicine
• Neurosurgery
• Ophthalmology
• Orthopaedic Surgery
• Otorhinolaryngology - Head & Neck Surgery
• Palliative Care Medicine
• Rehabilitation Medicine
• Renal Medicine
• Respiratory and Critical Care Medicine
• Rheumatology
• Urology

Applicants:

• must possess a basic medical degree which is registrable with Singapore Medical Council
• should have at least 5 years of working experience post internship
• must fulfil other criteria as stipulated
• are required to be fully vaccinated against COVID-19 under the National Vaccination Programme

Tasks:

• Develop ASICs for a wide range of applications in Rohde & Schwarz products, such as oscilloscopes, signal generators, and spectrum analyzers. These ASICs are characterized by fast A/D and D/A converters, complex digital signal processing, high-speed digital interfaces, and the use of the latest semiconductor technologies
• Involved in several ASIC design steps, from architecture and concept creation, RTL coding and verification, to synthesis including timing and power analysis
• Contribute to the continuous improvement of the development methodology and the tools used

Qualifications:

• Degree in electrical engineering or a comparable field of study
• Several years of professional experience in the field of digital ASIC development and have successfully accompanied product developments preferred
• Knowledge of modern methodologies, tools, and languages used in digital ASIC development
• Advanced knowledge of ASIC technology and the design flow of digital ASICs, and have solid knowledge in multiple areas of integrated circuit design (concepts, coding, simulation, verification, synthesis, timing analysis, power analysis)
• Enjoy working together with the team to solve technical challenges
• Work style is structured and goal oriented

Food Manufacturing Supervisor Responsibilities:

• Hire and train employees.
• Maintain the production schedule.
• Evaluate production efficiency.
• Determine the quality of goods before shipping.
• Ensure that health and safety laws are followed. Responsibilities:
• Planning and executing departmental budgets.
• Overseeing inventory needs and undertaking office management and administration.
• Coming up with effective strategies to enhance the organization's financial health.
• Recruiting quality employees to provide high-quality customer support.
• Motivating and supervising employees.
• Evaluating the performance of your assigned employees, delivering positive and/or negative feedback, and addressing any shortcomings.

Position description:

• Jointly work with Divisions and Business Units, direct and coordinate AMTEK sales and marketing functions in a matrix structure to achieve sales growth, synergies and present a strong company image in South-East Asia.
• Ensure AMETEK statutory compliance in all locations in South-East Asia.
• Provide leadership to shared service team (including Finance, Human Resources, IT, Sales Order Processing, Logistics, Digital Marketing, etc.) to support the organic growth in South-East Asia.
• Direct and oversee the marketing and customer support activities to achieve organic growth.
• Manage corporate and shared service budgets.
• Evaluate results of operations, trends, etc. and recommend courses of action and policy changes beneficial to the company.
• Direct preparation of strategy reviews and annual budget, reviews proposals, and prepares necessary supporting documentation.
• Recommend and implement staff training and resource planning to meet the need for growth in South-East Asia.
• Support BU organic growth by creating cross-BU Synergies for growing countries and/or market segments.
• Market Intelligence gathering – Projects, Investments mapping of multinational projects.
• Work with other Country Managers in Asia to capture cross-board multinational investments.
• Support Due Diligence and Integration

Position Requirement:

• A degree in Sales, Marketing, Engineering or Business Management. MBA is desired.
• 10 to 15 years of related experience of which at least five years in a multinational instrument manufacturer.
• Position can be based in Singapore, Malaysia, or Thailand
• Strong technical background in testing instruments, analytical instruments and process control equipment and/or experience with demonstrated strategic thinking as well as the ability to translate strategies into actionable plans.
• Knowledge and experience in digital marketing, social media and eCommerce. Able to adapt business models under the trend of digitalization.
• A skilled negotiator with strong communications & presentation skills both verbally and in written.
• Possess well-developed problem-solving skills.
• Ability to work across organizational boundaries in multi-businesses and matrix organization environment.
• Ability to work under pressure, multi-tasking and meet deadlines.
• Demonstrated ability to manage staff through setting goals and objectives to meet business goals.
• Proven ability to select talent and develop subordinates.

Responsibilities

• Sales and target driven, meet and exceed sales target. Preferably a hunter and hungry for new business successes, generating new business and expanding footprint for new customer.
• Explore and identify key account in the defined territory or industry vertical.
• Accelerate customer adoption and customer satisfaction, manage contract negotiations and develop long-term strategic relationships with key accounts.
• Meet assigned sales and revenue targets and strategic objectives.
• Coordinate internal resources including: sales, solution, service and manage resources to meet performance objectives and requirements.
• Develop long-term strategic relationships with partners, work with partners to extend reach & drive adoption.
• Lead localized solution development efforts that best addresses customer needs, while coordinating the involvement of partners.

Job Requirements

• At least 3~5 years public cloud business development or technical sales experience in developing ICT technologies, cloud native solution.
• Great communication skills, team spirit, and a can-do attitude.
• Knowledge of identifying, developing, negotiating, and closing large-scale IT and public cloud technology deals.
• Knowledge of positioning and selling cloud and big data technology in new customers and new market segments.
• 2 years contracts with benefit.

You are responsible for assessing, developing, implementing, and evaluating the clinical practice setting and standards of care for the Community Psychogeriatric Programme.

Responsibilities:

• Coordinate patient care with the Community Psychogeriatric Programme (CPGP) team

• Provide on-site home-based assessment, including mental assessment and implement nursing care

• Assess, Plan, implement and evaluate nursing care plan

• Deliver prescribed treatment and procedures

• Provide accurate and timely documentation of patient’s progress, nursing care and treatment

• Maintain effective communication with patient’s family or caregiver and provide education and support according to their needs

• Conduct training, consultation and support to staff and volunteers of community eldercare agencies to increase their knowledge in caring for the elderly with mental disorders

• Assist in managing and maintaining the CPGP database, and managing email/phone enquiries related to CPGP

• Conduct on-site mental health elderly screening via referrals from community partners

Requirements:

• Diploma / Degree / Advanced Diploma in Nursing

• Registered Nurse with Singapore Nursing Board

• Experience in Psychiatric or Gerontology Nursing would be advantageous

Job Responsibilities:

• Ensure compliance of authorities’ regulations such as SFA / FSSC / Halal etc
• Supervise and coordinate the activities of the team members
• Provide guidance and support to ensure production runs smoothly and efficiently
• Ensure all products produced meet high quality standards by implementing quality control procedures, conduct regular inspections and monitor production processes to identify potential quality issues
• Maintain and ensure timeliness and accuracy of kitchen reports i.e. Cleaning Programme, Chiller, Temperature recording, Incident report, Waste Management and etc.
• Lead and manage new projects assigned e.g. Live Station services and workflow
• Manage inventory levels including raw materials, finished products, and packaging materials. Place order for materials as needed and work to minimize waste and reduce costs
• Works closely with Production Manager to develop production plans and schedules
• Conduct monthly disposal of expired goods, ensuring FIFO process
• Works with Production Manager to manage budget; monitor cost and identify areas for cost savings
• Conduct training and develop production crew ensure they have necessary skills and knowledge to perform their jobs effectively
• Perform other duties as assigned

Job Requirements:

• Must have at least 2 years of experience as catering management
• Good knowledge and recognition of food products is essential
• Possess knowledge of best practices in catering management
• Able to work extended hours based on demands of business
• Excellent communication and interpersonal skills
• Positive working attitude with good adaptability
• Highly organized, detail orientated and able to handle stress
• Demonstrate ability to interact and work effectively across different departments

SAP HR Consultant

Introduction :As an Application Package Specialist, you'll help clients in the selection, implementation, and production support of application packaged solutions. You'll gain in-depth consulting skills, business knowledge, and packaged solution expertise to effectively integrate packaged technology into the clients’ business environment. Join us and start your path as a key player to achieve client expected business results and become the expert you want to be.

Your Role and Responsibilities :

• To provide SAP Payroll HR application maintenance support to IBM installed bases.
• To support the complex solution to ensure that all the employees .
• To liaise with IBM installed bases HR regarding payroll related incidents; analyse the issues and provide timely fixes.
• To understand the installed bases new requirements, conduct impact analysis, develop solutions, and justify effort estimate
• To present solutions and answer client's queries on the various possible unique scenario for example system effect on changing of UEN, cross company charging, retro claims, benefits claims, part time - full time conversion, additional wages/over time computation
• To design and implement the accepted solution, conduct system integration test, support UAT, perform data migration, validate the migrated data, perform cutover to prepare for go live
• To support all new statutory requirements or company policy changes which will impact HR/ Payroll

Responsibilities:

• Sort, deliver and pick up shipments for a specific courier route
• Handle customers’ enquiries
• Delivery & collection within a standard time frame
• Be accountable for all cash transactions resulting from the delivery or collection of shipments
• Ensure the maintenance of allocated vehicle
• Perform duties professionally and courteously in line with Company image with respect to all road users
• Ensure the security and integrity of all shipments
• Provide accurate and complete paperwork records for shipment movement

Requirements:

• A valid SG Class 4 Driving License
• Preferably with at least 1 year of relevant experience
• Good customer service skills with excellent communication skills
• A good team player

Work Location(s) you can choose whichever you want:

1) 7 changi south street 2 03-03 486415

2) 705 Sims Drive #01-14, Shun Li Industrial Complex Singapore 387384

3) 50 Gambas Cres, Singapore 757022

4) 71 Toh Guan Rd East.#01-03.Singapore 608598

5) 35 Kaki Bukit Place, Singapore 416213

6) 1 Airline Road, Singapore 819825

An attractive package with career development opportunities await. If interested, pls send in your resume, indicating expected salary and expected working location.

HR Department - 9092 4876

Only shortlisted applicants will be contacted.

• Bachelor’s degree in Computer Science, Information Security, or related field.

• Relevant certifications such as AWS Certified Security - Specialty or Certified Cloud Security Professional (CCSP) are a plus.

• Excellent communication skills and the ability to collaborate with diverse teams.

• Organised, independent and able to work with minimal supervision in a fast-paced working environment and adhere to organisational process and governance.

• Minimum five (5) years of relevant IT experience in deploying and managing application and services on cloud, including the design, development, implementation and/or management of the solution.

• Proven experience as a Cloud Security Engineer or similar role, with a focus on AWS cloud services

• Good knowledge in security

• Strong understanding of cloud platforms such as AWS, Azure, or Google Cloud.

• Proficient in security concepts related to infrastructure as code (IaC) and containerisation.

• Experience with security tools and technologies, such as Security Information and Events Management, Data Loss Prevention, Database Activity Monitoring, Data Security and Protection, Privileged Access Management, File Integrity Monitoring, Web Application Firewall, Intrusion Prevent etc

Food Manufacturing Supervisor Responsibilities:

• Hire and train employees.
• Maintain the production schedule.
• Evaluate production efficiency.
• Determine the quality of goods before shipping.
• Ensure that health and safety laws are followed. Responsibilities:
• Planning and executing departmental budgets.
• Overseeing inventory needs and undertaking office management and administration.
• Coming up with effective strategies to enhance the organization's financial health.
• Recruiting quality employees to provide high-quality customer support.
• Motivating and supervising employees.
• Evaluating the performance of your assigned employees, delivering positive and/or negative feedback, and addressing any shortcomings.

Job Description & Requirements

• Responsible for the quality and timely completion of QP(S) supervision works.
• To lead, guide & instruct the Site Supervision Team (RTOs) in compliance to (i) BCA Regulatory & Control Act & (ii) in accordance to LTA Terms of Reference for QP(S) contract requirements.
• Liaise positively with client, consultants & authorities for the benefit of the company
• Promote and safeguard the reputation & positive image of the company
• To follow-up ISO Procedures

Accredited with IES as RE. Minimum 5 years in geotechnical engineering works, namely deep excavation, ERSS, piling and tunnelling works.

Candidates with relevant LTA experiences are recommended to apply.

1. Our company is looking for an Indian chef specialised in Maharashtrian & Gujarati Cuisine.

2. Job is at the cloud kitchen / manufacturing of speciality food from Mumbai.

3. Need to be well versed with the Maharashtrian ingredients & menu items like Modak, Alu Wadi, Surali wadi, Pithale, Undhiyo, Dhokla, Shrikhand, Puran Poli etc.

Job Description

You will be a member of the Group Information Security Team responsible for ensuring corporate applications, systems, networks, and digital assets are adequately protected and mitigated against cyber threats and risks. You will help drive cybersecurity and risk management efforts and user awareness and education within the Singapore Airlines Group.

Key Responsibilities include:

• Provide cyber governance and risk management oversight.
• Manage the security policy framework and relevant standards.
• Oversee applicable security, regulatory, privacy, contractual cyber requirements.
• Manage cyber risk analysis and self-assessments program for various information services, systems, processes and recognized industry standards.
• Conduct risk assessments, document results, and propose and track remediation tasks.
• Develop compliance program top routinely assess existing infrastructure, systems, and applications for compliance and vulnerabilities and propose relevant mitigating controls.
• Conduct vulnerability assessments and track remediation status of identified vulnerabilities.
• Identify and assess cyber risks and recommend and drive cyber security solution and initiatives to improve cyber security posture.
• Define controls to meet regulatory, legislative, and industry specific compliance requirements.
• Manage third party cyber risk assessment standards.
• Prepare IT security related KPI reports and management reports for compliance monitoring and reporting.
• Drive the implementation of GRC tool.
• Maintain user cyber awareness and provide security advisory on emerging security threats and vulnerabilities.
• Develop, review and continuously improve IT security training material and conduct user training to improve user awareness and incident response readiness.
• This role may be seconded to any of SIA’s subsidiary group

Requirements

• Degree in IT or related fields, with 4-5 years relevant information security working experience, especially in the application security space.
• Professional security certifications (CISSP, CISA, CEH etc) preferred.
• Experience with Governance, Risk and Compliance (GRC) activities.
• Familiar with PCI, PDPA, GDPR requirements
• Experience in security technologies, practices, application/network/systems architecture and design, tests tools and processes.
• Knowledge of cyber security threats, vulnerabilities, hacking and exploit methods etc
• Strong oral, written, presentation and inter-personal skills.
• Possess positive attitude with drive, initiative, enthusiasm and a keen sense of urgency in resolving high-priority issues.
• Able to work independently and in a team-oriented, collaborative environment.

Responsibilities:

• Accomplishes department objectives such as planning and evaluating department activities.
• Maintains staff by recruiting, selecting, orienting, and training employees.
• Accomplishes staff results by communicating job expectations; planning, monitoring, and appraising job results.
• Coaches, counsels, and disciplines employees.
• Develops, coordinates, and enforces systems, policies, procedures, and productivity standards.
• Establishes strategic goals by gathering pertinent business, financial, service, and operations information.
• Defines objectives, identifies and evaluates trends and options, chooses a course of action, and evaluates outcomes.
• Contributes to team effort by accomplishing related results as needed.
• Any other ad hoc job duties as required

Requirement:

• Diploma or Degree holder
• Good critical thinking, analytical and problem-solving skills.
• Excellent stakeholder engagement and communications skills (i.e. written and spoken)
• Flexible and adaptive mindset.
• Good team player and able to work in a matrix team structure.

The job holder will support the Senior Manager HR, S.E.Asia on all HR functions in the region. This include Staffing & Recruiting, Payroll & HRIS Administration, Employee Welfare Management, Training & Development administration in Singapore, Thailand, Vietnam, Australia, and other countries in the Asia region.

Main Responsibilities:

Recruiting

• Support recruitment and selection process, includes coordinating job briefs, job posting, interviews and assessment arrangements

Payroll Administration & HRIS

• Manage monthly payroll administration with internal parties and outsourced vendors
• Prepare payroll related reports to government agencies such as social insurance, worker’s compensation etc.
• Maintain & update data accurately in HRIS, incl. new hire, termination, staff movement, etc

Training and Development

• Coordinate employee onboarding, training & development activities as well as evaluation of training effectiveness
• Manage training vendors and registration if neccessary

HR Operations

• Coordinate onboarding / offboarding process
• Maintain personnel records and P-files
• Manage employee benefits and welfare and expats administration
• Handle employee enquiries relating to HR matters
• Play active role in employee engagement related activities

Support projects and initiative deployment as required

Desired Skills and Experience:

• Bachelor degree, Diploma with good experience welcome
• At least 3 years of experience in operational or generalist HR, payroll knowledge an advantage
• High degree of integrity coupled with good interpersonal and communication skills
• Self-motivated and the ability to work on his/her own initiative
• The ability to work with personnel from all levels and under pressure
• Detail orientated, and willingness in taking challenges
• Good English skill in both written and verbal
• Can work independently but is a good team player

At AIA we’ve started an exciting movement to create a healthier, more sustainable future for everyone.

It’s about finding new ways to not only better people's lives, but to better the communities and environments we live in. Encompassing our ambition of helping a billion people live Healthier, Longer, Better Lives by 2030.

And to get there, we need ambitious people who believe in playing an important part in shaping that future. People seeking unmatched career and personal growth opportunities, who are driven to work with, and learn from some of the most inspiring and supportive leaders in the business.

Sound like you? Then read on.

About the Role

- Support Head, Customer Service in driving digital transformation and self-help tools at service touch points in Singapore and OSS Contact Centre with - Compliance and Operational Risk in mind.

- Responsible for designing “as if” and “to be” in customer experience journey on transformation tools.

- Collaborate with internal/external stakeholders and spearhead in implementing digitalization and self-help capabilities to achieve Corporate Solutions’ goals and vision in Joyous CX.

- Drive e-portals utilization rate, focus on accuracy and quality of contents and increase customer satisfaction ratings.

- Develop and implement customer centric strategies and framework to deliver consistent high standard and quality service to our customers and business partners.

- Support investigation of complainants escalated to Customer Service section and communicate investigation findings/outcome to complainant/business partners within the required turnaround time.

- Attend to enquiries/feedback received at the various customer service touch points.

-Use of data to identify and recommend any process/operational enhancements or new service propositions to improve customer service and experience.

- Support Section Head in implementing and maintaining a centralized knowledge library as source for future omnichannel servicing portal.

- Performs other responsibilities and duties periodically assigned by Section Head in order to meet operational and/or other requirements.

Build a career with us as we help our customers and the community live Healthier, Longer, Better Lives.

You must provide all requested information, including Personal Data, to be considered for this career opportunity. Failure to provide such information may influence the processing and outcome of your application. You are responsible for ensuring that the information you submit is accurate and up-to-date.