About us
The world of payment processing is rapidly evolving, and businesses are looking for loyal and strategic partners, to help them grow.
Meet Nuvei, the Canadian fintech company accelerating the business of clients around the world. Nuvei's modular, flexible and scalable technology allows leading companies to accept next-gen payments, offer all payout options and benefit from card issuing, banking, risk and fraud management services. Connecting businesses to their customers in more than 200 markets, with local acquiring in 50 markets, 150 currencies and 700 alternative payment methods, Nuvei provides the technology and insights for customers and partners to succeed locally and globally with one integration.
At Nuvei, we live our core values, and we thrive on solving complex problems. We’re dedicated to continually improving our product and providing relentless customer service. We are always looking for exceptional talent to join us on the journey!
The Role
Nuvei’s Client Solution and Implementation department includes a team of Solution Engineers who act as a technical and product consultant to existing and potential partnership or strategic clients ; a team of Technical Client Success Manager who act as the trusted advisors to premium accounts of the company, as well as a strategic focal and escalation point for technical improvements, business requirements and important incidents that may arise ; and Implementation Engineers who lead projects of client development process into Nuvei technical services and define system setup to allow smooth technical onboarding to utilize Nuvei technology.
As an APAC Director of Solution and Implementation you will be responsible on teams of experts in APAC who act as technical leaders and liaison to our technology partners ecosystem, for Nuveis’ products and technologies globally and in the region, while architecting client or a partner solution with Nuvei payment services to apply both client business demands and Nuvei best practices. You will own the vision and methodologies of the teams, coach and train the team members and direct the team to success in pre-sale, post-sale, delivery, and technical activity according to global team KPIs, while driving growth upon collaboration with other Directors, VPs, SVPs and C-Level on the commercial, product and technical departments and functions in the company and of Nuvei partners and clients.
Key Responsibilities
A key expert and leader with knowledge in payments, in SaaS and Acquiring technologies, integration frameworks and able to define, design and implement sophisticated techniques to deliver best-in-class technical product services.
Ability to manage multiple tasks, teams, incidents and demands running in simultaneous timelines and collaborate in a global and remote environment, while working with versatile fields (technology, product and business), while delivering white-gloved service to clients with proven results.
A decisive enabler who makes things happen! Conversion of new prospect to client and delivery of an optimized solutions and implementation techniques to best practices.
Key responsibility for delivery of high pre-sale conversion and mentoring implementation projects with customers of Nuvei’s rapidly growing based solutions, while delivering high conversion rate of lead to live.
A creative technology driver, who defines most advance payment orchestrations with an out-of-the-box thinking and absorbing initiative to identify relevant platform setup for outstanding results.
Identify and define product gaps and take a main role in shaping and designing the SAAS products (Front-End and Back-End products), payment features and Nuvei technology services.
A people person, who loves to coach and direct others for achievements and fulfillment. Enthusiastic strategic leader who understands people and experienced in building a winning squad to win all trophies.
Highly skilled at applying consultative methodologies and solve implementation pain points, while architecting features into best-in-class solutions to answer business pressing demands.
A geographic & market leader who matrix managing payments technical solutions per required regulations, market demands, and client needs for complex implementations and strategic prospects and partners.
Heading and coordinating hundreds of projects and timelines, tasks, and product development efforts with both internal engineering teams and commercial teams to define go-to-market strategies and solution processes.
A proven strategic professional mentor for multiple teams of experts who deliver business demand and product technology to accommodate commercial needs.
Establish operational service excellence through identification and execution of opportunity areas that create efficiency, remove obstacles, or create improved processes and approaches to the business.
+10 years of engineering management (i.e. software development, solution or implementation engineering)
+7 years of hands-on integration and solution experience working as an Integration or Implementation engineer, or at least five (5) years of experience as a Sales Engineer / Solution manager.
+5 years of experience within leadership role in the payment’s industry.
+4 years knowledge of proven work with SAAS technologies (SDKs, APIs, iFrame, Hypertext Transfer Protocol) and web applications (HTML, CSS, JavaScript, Single Sign-On, etc.).
+2 years of leadership experience in senior management positions.
B.S. in Information Systems, Industrial Engineering or related field.
MBA or MSc is a requirement.
Experience in monitoring and defining KPIs for multiple teams.
Passionate about technology and customer service.
Strong knowledge of data model and working knowledge of SQL.
Creative thinker and experienced at understanding client’s potential pain points.
Ability to work in a fast-paced, deadline-driven start-up environment.
