About Metta Welfare Association
Metta Welfare Association, established in 1992, is a recognized social service organization under the Ministry of Social and Family Development (MSF), Ministry of Health (MOH), and Ministry of Education (MOE). As a member of the National Council of Social Service (NCSS), Metta provides a wide range of impactful programmes and has received accolades such as the Singapore Quality Class (SQC) certification and the Charity Transparency Award (CTA).

Our Programmes Include:

• Early Intervention for children with learning challenges.
• Residential and Day Care for adults with intellectual disabilities.
• Rehabilitation and Medical Services for chronic and terminal illnesses.
• Special Education and Youth Employment Support for individuals with mild intellectual disabilities or autism.

Job Responsibilities:

• Identify and develop strategies and workplan to enhance and strengthen the Association’s brand
• Own, plan and manage content on corporate website and all social media platforms
• Plan, adopt and manage content on official social media platforms to ensure currency and vibrancy (eg. Facebook, LinkedIn, Instagram, Telegram)
• Plan, write and edit content for communications and e-newsletter to update donors, volunteers and partners
• Manage external communication effectively to build relationship, brand strength and awareness as well as influence opinions, funders, corporates, Governmental Bodies, community and general public on existing and new programmes or initiatives
• Oversee media relations and plan media events to ensure favorable and targeted media coverage
• Compile content and develop corporate publication such as the Annual Reports for submission
• Develop and update all corporate collaterals such as pull up banners, signages, brochures and display materials
• Assist Corporate Partnership team to organise fundraising and outreach events
• Assist in planning events and other activities
• Undertake any other duties as assigned by Manager and/or Deputy Executive Director

Job Requirements

• Experience: At least 2 years in communications, marketing, or public relations.
• Education: Diploma/Degree in Mass Communications, Marketing, Public Relations, or a related field.
• Skills:
• Strong command of English and Mandarin to facilitate writing, proofreading and translation work with Mandarin speaking associates
• Possess initiative and ability to multi-task and work under pressure and tight deadlines
• Strong in planning and execution of work processes and delivery
• Result oriented, proactive, creative, collaborative, driven and resourceful
• Good interpersonal and communication skills to work well with both internal and external stakeholder.
  

Why Join Us?
Be part of a purpose-driven team, making meaningful contributions to the community while advancing your professional growth in a supportive environment.

Job Summary

Provide day care services to the clients attending the Day Care and Dementia Care Centre, by assisting in their personal care and activities of daily living to ensure comfort and safety of the individual in accordance with the standards of St. Andrew’s Senior Care, and maintaining a clean, orderly and safe environment for the clients and assisting the clients in personal care and activities of daily living.

Job Description

• Porter clients (between drop-off point and centre, to and fro the gym for rehabilitation session).
• Help clients settle down upon arrival at the centre.
• See to the dietary needs of clients by serving meals to them and supervising their consumption.
• Supervise and/or assist clients in the various activities
• Assist clients who are require minimal supervision during toileting.
• Assist clients to settle down for a nap after lunch.
• Assist in the mobility of clients.
• Porter clients to and from Rehabilitation sessions.
• Conduct group programmes and activities for the clients under the supervision of the therapists.
• Participate in inservice training programmes designed and catered for upgrading of the staff.
• Be familiar with the fire evacuation route of the centre and safe management measures of the centre.
• Maintain good housekeeping.
• Carry out other duties as assigned from time to time.

Job Requirements

• Minimum Secondary Education with Certificate in Healthcare Support

Working Hours

• Monday to Friday / 42.5 hours per week (8.5 hours per day)

Working Location

• 10 Tampines Street 62, Singapore 528519

The HR & Admin Manager is responsible for the overall leadership and management of the Group’s human resource function and general affairs.

Job Description

Recruitment

• Plan, supervise, and execute recruitment plans to organize the project’s manpower requirements. (Staff and Workers)
• Propose appropriate changes to compensation and benefit structure where necessary.
• Supervise the onboarding process, and ensure that new hires are led through a smooth process and positive experience till their first day of work.
• Lead the Annual Appraisal, Annual Bonus, and Annual Increment exercise.

Payroll & Leave

• Supervise timesheet and payroll administration. Ensure that the payment of salary, bonuses, incentives, increments, and CPF contribution are accurate, timely, and compliant with prevailing legislation.
• Supervise the administration of government claims and levy waivers. Ensure that submissions are accurate and timely.
• Supervise the administration of payslips. Ensure that they are sent timely, and are compliant to legislation.

Employee Relations & Management

• Serve as an advisor to department managers on HR matters.
• Assist department managers with resolving issues related to employee work performance, and disciplinary matters.
• Respond to grievances raised by employees, by investigating and analysing the matter, and seeking solutions that are acceptable for all stakeholders.
• Deliver excellent service to employees by ensuring that all queries raised are promptly and satisfactorily addressed.

Requirement

- Minimum 15 Years working experience with similar Industry

- Candidate is holding bachelor Degree or above.

Location

- Pasir Ris Near MRT.

Assistant Teacher

Commencing on 3 February 2025

The Elementary School is open to expressions of interest from enthusiastic and qualified Assistant Teachers to support the classroom teacher with the delivery and teaching of the curriculum to lower elementary aged students.

Position requirements:

International Primary Curriculum (IPC) experience preferred
International School teaching experience is preferred
Assist the classroom teacher in daily classroom operations and administrative duties
Responsibility in working with individuals or small groups of students as and when required
Patience and nurturing manner in dealing with young students
Excellent communication skills, time management and adaptability.
Ability to work collaboratively in a team and participate in the wider school community.
Good references on request.
Qualifications:
A minimum Diploma in Education is required.

LOTTE Travel Retail Singapore is seeking A Human Resources Intern to join our dynamic team in the travel retail industry. LOTTE Duty Free operate 19 stores across 4 terminals in Singapore Changi Airport. With a commitment to providing exceptional shopping experiences, we are looking for a talented individual to support our human resources function and contribute to our continued growth.

As a Human Resources Intern, you will play a critical role in supporting the Talent Acquisition Team. You will have the opportunity to work in a fast-paced and diverse environment, collaborating with hiring managers and stakeholders across different departments. This role offers exposure to the travel retail industry and the opportunity to contribute to the expansion of our business.

For more information about our company and our global presence, please visit our [LinkedIn](https://www.linkedin.com/company/lotte-tr-singapore/) page.

Responsibilities

• Support in pre / post recruitment process, including sourcing, screening, pre onboarding administrations
• Coordinate and schedule interviews between candidates and hiring managers
• Ensure compliance with employment laws and regulations during the hiring process
• Provide regular updates on recruitment progress to the team, stakeholders and management

Requirements

• Degree or Diploma in HR Management or related discipline
• Fresh graduates who are able to commit 3 to 5 months of internship with immeidte avalability are welcome
• Good learning and working attitude
• Ms office knowledge (including Excel is a must)
• Knowledge of Employment Act will be an advantage

Recruitment

• Manage volunteer enquiries and applications from individuals, corporate, school and community groups.
• Work with various community partners such as SG Cares Volunteer Centres, South East CDC, Tertiary Institutions, Special Interest Groups to recruit and mobilise volunteers.
• Help to identify volunteers’ area of interest, Job Scope, Skills & Attribution, availability, duration, Training / Support that they need.
• Be clear of volunteer requirements / segments (students, expats, homemakers, professionals, skilled, generic, individual / group, direct / indirect) and to know where to focus and be precise and targeted in recruitment efforts

Orientation

• Ensuring all new volunteers avail themselves to our volunteer training videos and volunteer handbook
• Screening and helping volunteers to discern where / how they would like to serve.
• Ensure governance in the onboarding of volunteers (Declaration forms – child protection, clearance with SG Enable / MSF, Non-Disclosure /Confidentiality, Media consent, etc.)
• Managing ongoing training to further equip regular volunteers

Volunteer Database

• Data capture and managing volunteer database - Matching, Selection, Scheduling, Attendance record and Feedback collection with Master Volunteer data on Google Sheet / VMS that will eventually be transferred to proper VMS CRM when available
• Develop resources and contribute ideas to the conceptualising of the Volunteer Management System (VMS).

Deployment

• Work closely with HODs or Representatives of SAAH, SAAS, DAC SK and DAC SL to manage volunteer deployment and ground operations.
• Troubleshoot and attend to volunteers on-site
• Manage relations, have open communications and maintain good rapport for sustained interest and support of SAAC’s volunteer opportunities and programmes.

Any Other Business

· Administrative duties e.g. Prepare / Monitor associated budget and expenditure among others

· Support and render assistance to the Development Team as needed.

Deployment

• Work closely with HODs or Representatives of SAAH, SAAS, DAC (SengKang) and DAC (Siglap) to manage volunteer deployment and ground operations
• Troubleshoot and attend to volunteers on-site
• Manage relations, have open communications and maintain good rapport for sustained interest and support of SAAC’s volunteer opportunities and programmes.

Any Other Business

· Administrative duties e.g. Prepare / Monitor associated budget and expenditure among others

· Support and render assistance to the Development Team as needed.

Requirements:

· Possess a Degree in any discipline with at least 2 - 5 years of relevant experiences

· Preferably with experience in volunteer and event management

· Effective communications skills (both verbal and written). [Experience in marketing communications and the use of social media is an added advantage.]

· Resourceful, self-motivated with problem solving and analytical skills

· Good organisational skills, careful attention to details and result-oriented

· Adept at working with data and familiar with VMS-DMS-CRM systems.

· Team player with strong inter-personal skills who can rally and mobilise people around a central mission.

· A passion to serve in special needs sector, and being resilient with a start-up mentality

About Us:

VisionPower Semiconductor Manufacturing Company Pte Ltd (VSMC) is a new joint-venture 300mm semiconductor wafer manufacturing facility to be built in Singapore. We are looking for committed, resilient and passionate talents to launch a promising future that power the next generation devices and systems. If you share the same passion to pursue excellence, join us to make an impact and be part of something special!

Role Summary:

You will be responsible to oversee the development, operation and management of the chemical analysis lab, ensuring precision and compliance with industry standards while optimizing analytical methodologies and supervising staff.

Key Responsibilities:

• Create and manage the operation system for the chemical laboratory to ensure compliance with industry

standards and quality requirements.

• Develop and implement advanced analytical methods to meet the fab’s monitoring and analysis needs.

• Optimize processes to enhance the precision and efficiency of chemical analyses.

• Ensure the calibration, validation, and maintenance of laboratory equipment to uphold accuracy and reliability in results.

• Conduct micro-contamination monitoring activities to detect and mitigate issues effectively.

• Provide guidance and supervision to laboratory staff, establishing and achieving annual performance goals.

Education Qualification & Essential Experiences:

• Bachelor’s degree or higher in Electronics, Electrical Engineering, Physics, or a related technical field.
• Minimum of 3 years of relevant experience in semiconductor Chemical Analyst engineering.
• Strong problem-solving skills and a detail-oriented approach with the ability to analyse complex data and derive insights.

Personal Attributes:

• Excellent coordination and communication skills, with the ability to work independently and manage multiple tasks effectively in a fast-paced environment.
• Able to be reliable and accountable in all tasks and responsibilities.
• Have the drive to achieve goals and complete tasks independently.
• Proficient in effectively conveying information through both written and verbal communication.

VSMC promotes diversity and inclusivity in our workforce; and hiring will be conducted in phases.es.

Metta Welfare Association – Youth Employment Support (YES)
Established in 2007, the Youth Employment Support (YES) program empowers graduates of Metta School with essential life skills to foster independence and social integration.

Our Programs:

• Arts@Metta: Provides visual arts training for Metta School graduates with mild intellectual disabilities and/or autism, promoting independence and community inclusion.
• Metta Café: Offers vocational F&B training to prepare graduates for employment in the hospitality industry.
• ECO@Metta: Combines environmental sustainability with vocational training, engaging youths with special needs in creating eco-friendly products like multi-purpose orange enzyme cleaners from food waste.

Job Title: Part-Time ECO Officer/ ECO Program Facilitator

Hourly Rate: $12 - $20 (depending on experience)

Job Responsibilities:

• Facilitate daily operations at ECO@Metta.
• Mentor and guide youths with special needs to build vocational and life skills, fostering confidence and independence.
• Collaborate on developing new eco-friendly products and manage product sourcing and retail activities.
• Manage and promote ECO@Metta’s digital marketing initiatives, including social media and e-commerce platforms.
• Assist in organizing CSR events and community engagement activities.
• Maintain product quality standards and handle administrative tasks.
• Support fundraising initiatives and other duties as assigned by management.

Requirements:

• Experience working with special needs children or youth (e.g., intellectual disabilities, ASD, or behavioral therapy).
• Teachers or behavior therapists or trainers with relevant experience are encouraged to apply.
• Strong organization, multitasking, and communication skills.
• Background in product development, retail, or digital marketing is a plus.
• A passion for empowering individuals with special needs through vocational training.

Why Join Us?

• Work in a meaningful, rewarding role that directly impacts lives.
• Flexible part-time hours to suit your schedule.
• Contribute to environmental sustainability while mentoring youth.

If you’re enthusiastic about creating opportunities for special needs youths and contributing to sustainable initiatives, we’d love to hear from you!

Responsibilities:

• Research trends and suggest marketing strategies.
• Plan and execute digital marketing campaigns on platforms like Instagram, Facebook, TikTok, and YouTube.
• Create content, including photos, videos, edits, and written copy for social media.
• Scheduling social media content calendar and posting.
• Shoot and edit videos to highlight our organic gardening product range, behind-the-scenes moments, and brand stories.
• Analyze marketing data to improve campaign results.
• Create interactive graphics on Canva according to brand guide and messaging.
• Update and manage brand website, social media accounts and e-commerce storefront / listing decorations.
• Build a community on different social media platforms by engaging with our customers, KOLs, and audience.

Ideal candidate should have:

• Good command of written and spoken English
• Srong sense of responsibility and initiative
• More than familiar with social media (Facebook, Instagram, TikTok)
• Ability to work under tight deadlines and pressure
• A creative mind full of ideas, and a willingness to learn
• Proficiency in design, short video production or other creative work is a plus
• Ability to commit for 3-6 months

What You Will Gain:

• Real-world experience planning & executing digital marketing campaigns from start to end
• An understanding of challenges & opportunities of a growing local startup in the fields of e-commerce and social media
• Insights into the organic & lifestyle sectors
• Mentorship and lessons from a start-up brand builder

About Us:

VisionPower Semiconductor Manufacturing Company Pte Ltd (VSMC) is a new joint-venture 300mm semiconductor wafer manufacturing facility to be built in Singapore. We are looking for committed, resilient and passionate talents to launch a promising future that power the next generation devices and systems. If you share the same passion to pursue excellence, join us to make an impact and be part of something special!

Role Summary:

You will be responsible for managing the logistics of import and export shipments, working efficiently in a fast-paced environment and handling logistics documentation and related tasks.

Key Responsibilities:

• applying for all relevant import/export licenses and ensuring compliance with local and international regulations, including customs and trade compliance standards, is also a crucial part of the role, particularly regarding import and export activities.
• preparing and managing all shipping-related documentation, including invoices, bills of lading, and other essential paperwork to ensure that all shipping documents are complete, accurate, and in compliance with industry regulations and company standards.
• overseeing payment and billing processes, ensuring the accuracy of invoicing and all financial transactions related to shipping and logistics operations.
• organizing and maintaining a well-structured document control system, ensuring all shipping related documents are easily accessible, updated, and compliant with relevant standards and company policies,
• coordinating shipping schedules and transportation arrangements with suppliers, customers, and service providers to ensure timely deliveries.
• monitoring shipments to track their progress, ensuring that they arrive on time, and will proactively resolve any issues such as delays or discrepancies by communicating with relevant parties.

Education Qualification & Essential Experiences:

• Bachelor’s degree in supply chain management or STEM related fields.
• Minimum 2 years & above of working experience in handling import & export shipping documents / procurement process.
• Experience in procurement process within the semiconductor industry is a plus.
• Proficient in Microsoft Office (Excel, Word, Outlook & Power Point)

Key Competencies:

• Proficient in analytical thinking and problem-solving
• Strong negotiation and relationship-building skills
• Performs well under pressure.
• Result-driven and adaptable to fast-paced environments.

VSMC promotes diversity and inclusivity in our workforce; and hiring will be conducted in phases.

About Sleek

Through proprietary software and AI, along with a focus on customer delight, Sleek makes the back-office easy for micro SMEs.

We give Entrepreneurs time back to focus on what they love doing - growing their business and being with customers. With a surging number of Entrepreneurs globally, we are innovating in a highly lucrative space.

We operate 3 business segments:

1. Corporate Secretary: Automating the company incorporation, secretarial, filing, Nominee Director, mailroom and immigration processes via custom online robots and SleekSign.  We are the market leaders in Singapore with ~5% market share of all new business incorporations
2. Accounting & Bookkeeping: Redefining what it means to do Accounting, Bookkeeping, Tax and Payroll thanks to our proprietary SleekBooks ledger, AI tools and exceptional customer service
3. FinTech payments: Overcoming a key challenge for Entrepreneurs by offering digital banking services to new businesses

Sleek launched in 2017 and now has around 15,000 customers across our offices in Singapore, Hong Kong, Australia and the UK.  We have around 450 staff with an intact startup mindset. 

We have achieved >70% compound annual growth in Revenue over the last 5 years and as a result have been recognised by The Financial Times, The Straits Times, Forbes and LinkedIn as one of the fastest growing companies in Asia. Backed by world-class investors, we are on track to be one of the few cash flow positive, tech-enabled unicorns based out of Singapore.

About the role

We are looking for Account Executive that is excited about the below Mission and Outcomes over the next 6-12 months.

Additional: Senior Account Executive position will be considered for candidates with the relevant experience

Mission: to build relationships with new clients and manage relationships with existing ones.

Outcomes: 

• Focused on the conversion of inbound and self-sourced leads.
• Constantly on the lookout for new revenue opportunities, networking and strategic partnerships.
• Build and adapt sales strategies to meet customer and business needs.
• Drive Sleek’s revenue growth by over-achieving KPIs and milestones.
• Nurture prospect relationships through the sales cycle, ensuring alignment with Sleek’s product offering resulting in a long-term relationship.
• Improve existing lead acquisition channels in conjunction with internal teams.
• Identify product development opportunities through customer feedback and experience.

• To do this, you will have a minimum of 2 years working with external clients, with a proven track record selling products or services (B to B preferred).
• Sales & Marketing experience essential.
• Proactive with a positive attitude to roll up their sleeves and ensure targets are exceeded.
• A networker by heart with outstanding verbal and written communication skills.
• A passion for technology and the local startup ecosystem.
• Inside sales experience prospecting and qualifying leads.
• Hubspot experience preferred.
• Entrepreneurial mindset.
• Always looking for ways and opportunities to improve the client experience.
• Experience or/and background in Accounting is a plus.

Behavioural fit is also important at Sleek, and we will be looking for candidates that have a proven track record of embodying the below attributes in their recent roles:

Ownership: This shows reliability and helps build trust within the team. We move fast and need to know that everyone will see things through to completion and proactively help to get things back on track when challenges arise. Accountability is really important to us.

Humility: There is so much we don’t know. Humility allows for open-mindedness to feedback and a willingness to learn from others. It paves the way for collaboration and creates a positive work environment. It is a key ingredient of self awareness and emotional intelligence.

Structured Thinking: Our business is complex with many layers (many services, many countries, many cultures). Regardless of whether you’re more analytical or creative in nature, being able to show sound judgement is important to us. It ensures solutions are pragmatic and balance the needs of the organisation, team and customers.

A great listener: Our prospects need to feel heard and understood by you.  You will present in a kind, calm, warm, attentive manner - working cooperatively to help solve the needs of our potential customers and never interrupting them.

Data driven: We are a data rich business with ~15,000 small customers.  Each decision we make can impact many more people than we realise - so it’s critical that we use sound data to support our strategies and review the success of our initiatives.

Can have tough conversations in a positive way: It’s not a matter of if, but when difficult interpersonal situations arise.  Disagreement, conflict and disappointment are a given in a fast moving business where people care about their work.  People that proactively have tough conversations with kindness build empathy, trust and great working relationships.

Some of the great things about working at Sleek…

Humility and kindness: Humility is a core attribute we hire for, which means we have a culture of not taking ourselves too seriously and being able to laugh. Kindness is also incredibly important. We are committed to creating and nurturing a diverse and inclusive environment. 

Flexibility: You’ll be able to work from home 2-3 days per week. If you need to start early or start late to cater to your family or other needs, we don’t mind, so long as you get your work done and proactively communicate. You can also work fully remote from anywhere in the world for 1 month each year

Financial benefits: We pay competitive market salaries and provide staff with generous paid time off and holiday schedules.  Additionally, you’ll be able to access our $1200 SGD pa flexi benefits scheme for home office equipment or health and fitness expenditure.  Certain staff at Sleek are also eligible for our employee share ownership plan and can share in the upside of our stellar growth trajectory as we work towards listing on a prominent stock exchange in the Asia Pacific region.

Personal growth: You’ll get a lot of responsibility and autonomy at Sleek - we move at a fast pace so you’ll be making decisions, making mistakes and learning. There’s also a range of internal and external facing training programmes we run. We’re also at the forefront of utilising AI in our space and are developing a regional centre of AI excellence. It is our intention that if you leave Sleek, you leave as a more well-rounded person and professional.

Sleek is also a proudly certified B Corp.  Since we started our journey in 2017, we’ve been committed to building Sleek as a force for good. In just over 5 years, we’ve joined a community of industry leaders like Patagonia, Ben & Jerry's, and P&G who are building an inclusive, equitable, and a regenerative economy. We have planted over 29,271 trees to reforest our ecosystem and saved 7 tons of paper from landfills by processing over 1.4M pages through SleekSign. We aim to be Carbon Neutral by 2030.

Interview process

The successful candidate will participate in the below interview stages. 

It might seem like a lot - but fear not - we come prepared! We anticipate the process to last no more than 3 weeks from start to finish depending on your availability.

Whether the interviews are held over video call or in person will depend on your location and the role. 

 Introductory call

• A ~30 minute video call with a member of our HR team to discuss your application and get a better understanding of your experience and expectations for the role

Case study

• You’ll have a ~45-60 minute chat with the Hiring Manager, where he or she will give you some real-life challenges that this role faces, and will ask for your approach to solving them.

Career deep dive 

• A ~60 minute chat with the Hiring Manager
• We’ll discuss your last couple of roles to understand your experience in more detail
• In addition, we’ll be trying to gauge where your strengths lie

Behavioural fit assessment

• A ~60 minute chat, usually with a member of HR or the leadership team
• We’ll dive into some recent work situations to understand how you think and work

Reference interviews

• We’ll have 2-3 short phone or video calls with references that you provide to us
• So as to not delay your offer, we may ask your permission to have these calls earlier on in the interview process

Requirement for background screening

Please be aware that Sleek is a regulated entity and as such is required to perform different levels of background checks on staff depending on their role. 

This may include using external vendors to verify the below:

• Your education
• Any criminal history
• Any political exposure
• Any bankruptcy or adverse credit history

We will ask for your consent before conducting these checks.  Depending on your role at Sleek, an adverse result on one of these checks may prohibit you from passing probation.

About Us:

VisionPower Semiconductor Manufacturing Company Pte Ltd (VSMC) is a new joint-venture 300mm semiconductor wafer manufacturing facility to be built in Singapore. We are looking for committed, resilient and passionate talents to launch a promising future that power the next generation devices and systems. If you share the same passion to pursue excellence, join us to make an impact and be part of something special!

Role Summary:

You will be responsible in leading a reliability engineering team to execute transfer technology qualification, reliability monitor, process change evaluation, and manage customer-focused reliability requirements.

Key Responsibilities:

• Establish reliability test laboratory and manage the daily operation.
• Implement and optimize reliability test methodologies, ensuring alignment with industry standards and client expectations.
• Conduct qualification specifications for transfer technologies, guiding teams in the development and execution of testing methodologies.
• Manage the execution of reliability qualification processes, ensuring continuous monitoring and timely interventions for corrective actions.
• Apply advanced statistical tools and quality assurance methods to proactively detect and address potential reliability issues.
• Assess reliability risks for customer products, providing strategic guidance to mitigate potential issues.
• Manage worldwide customer reliability specifications and requirements.

Education Qualification & Essential Experiences:

• Bachelor's degree or higher in EE/Physics/Material Science or other related engineering discipline.
• At least 15 years of experience in Integrated Circuit process and Reliability Assurance management.
• Strong knowledge of semiconductor device physics, wafer-level reliability, and statistical quality control methods.
• Experience in risk assessment and developing corrective action plans.

Personal Attributes:

• Strong leadership skills
• Excellent interpersonal, written, and verbal communication abilities.
• Ability to multitask effectively and solve problems efficiently.
• Enthusiastic and able to motivate a team to achieve exceptional results.

VSMC promotes diversity and inclusivity in our workforce; and hiring will be conducted in phases.es.

What do we expect from you?

The Sales Director is a senior leadership role responsible for driving the overall sales strategy and revenue growth for the hotel. The role focuses on building strong relationships with key market segments, identifying new business opportunities, and ensuring that sales targets align with the hotel’s goals. The Sales Director will lead the sales team to achieve operational excellence while maintaining the highest standards of professionalism and service.

How your day looks like:

Sales Strategy and Planning

• Develop and implement the hotel’s sales and marketing strategies to achieve revenue goals across room sales and other revenue streams.
• Conduct market analysis to identify trends, competitor activities, and opportunities for growth.
• Prepare and execute annual sales plans, including goals for key market segments.

Revenue Growth

• Drive room sales and ancillary revenue by securing business from corporate, leisure, group, and other target markets.
• Focus on high-value accounts to maximize profitability and ensure repeat business.
• Collaborate with the Revenue Management team to optimize pricing strategies and ensure alignment with market demand.

Key Account Management

• Cultivate and maintain strong relationships with existing clients, corporate partners, and travel agencies.
• Identify and secure new business opportunities to expand the hotel’s client base.
• Represent the hotel at industry events, trade shows, and networking opportunities.

Team Leadership and Development

• Lead, mentor, and manage the sales team to ensure high performance and achievement of sales targets.
• Provide regular training to enhance team members’ skills in prospecting, negotiation, and relationship management.
• Foster a positive, results-oriented culture within the sales department.

Collaboration and Coordination

• Work closely with the Marketing, Revenue Management, and Operations teams to align sales initiatives with overall hotel objectives.
• Support the General Manager/Senior Executive in preparing sales reports and forecasts for ownership and stakeholders and other ad hoc duties when required.
• in preparing sales reports and forecasts for ownership and stakeholders and other ad hoc duties when required.

Reporting and Analysis

• Monitor sales performance metrics and prepare monthly and quarterly reports.
• Analyze business trends and develop actionable insights to improve sales performance.
• Regularly review key account performance and adjust strategies as needed.

How do I deliver this?

Tell it like it is- Authentic, honest, you mean it, sincere, true.

Have fun and make friends - fun, energetic, whimsical, upbeat, “wink", casual.

I've got your back- Accountable, responsible, makes up for own promises, knows how to take ownership, follows - thru, dependable.

Play to win - Original, cutting edge, new, "outside the box”; open to new possibilities, different.

Right here, right now - Attentive, detail-oriented, always focused, always in the moment, precise, owns the guest.

• Provide exceptional service to guests by promptly welcoming and courteously serving guests in a can-do fashion, engaging in polite conversation when time allows.
• Be fully informed of beverage and menu offerings, in anticipation of guest needs and to deliver highly attentive service.
• Prepare drinks for cocktail service orders and have a passion for mixology. Maintain a safe, clean environment, which includes managing people with discretion and professionalism and occasionally diffusing difficult situations.
• Ensure the bar and its equipment are clean and fully functional
• Responsible for supervising ambassadors that are preparing and serving beverages at the hotel bar.
• Brief ambassadors on the preparation methods, service and the contents of the drinks list.
• Enforce safety regulations and sanitation standards for the storage areas for beverages.
• Creative development of signature beverage offering
• Prepare cocktails and other drinks for the guests.
• Ensure that the drinks, cocktails and other beverages in the bar are in accordance to the hotel standard drink recipes.
• Ensure that the operations in the bar are up to the Sofitel standards and service culture.
• Attend to guest complaints, requests and inquiries regarding the beverage and services.
• Lead and maintain a positive working environment
• Interact with customers, take orders for drinks and snacks.
• Plan and present bar menu.