Job Responsibilities:

• Responsible for the design and development of core Java architecture, solving complex technical problems, ensuring code quality, system performance and security.
• Participate in the planning and optimization of system architecture, and provide suggestions for technical solutions and architecture design.
• Master and apply the latest technology trends to continuously improve the performance and maintainability of the system.
• Lead and guide technical team members to conduct code review, technical guidance and team technical ability improvement.
• Coordinate team resources, assign tasks, and ensure project progress and quality.
• Create an open and collaborative technical atmosphere to help team members overcome technical difficulties and improve their technical level.
• Participate in project demand analysis, solution design, implementation and tracking to ensure on-time delivery of projects.
• Coordinate cross-departmental communication such as product managers and operation and maintenance teams to ensure the smooth launch and continuous iteration of the system.

Job requirement:

• Bachelor’s degree in Computer Science, Engineering, or a related field (master’s degree is a plus).
• At least 8 years of related experience in software development, with at least 8 years in a leadership role.
• Expert in microservice architecture design
• Strong coding skills in SQL/Python/Java/...
• Good communication skills, with excellent technical and business combination ability
• Strong sense of responsibility, good stress resistance, able to maintain clear thinking under high-pressure environment.

• Lead and manage cellular system validation for field test activity in various markets across Singapore.
• 10+ years of experience in the industry with program management, working with cross-functional teams
• 3 years of experience in mobile phone testing of 5G/4G technologies
• Hands on experience with Modems, Cellular, SoC, Network Infrastructure, connectivity and Telephony
• Experience in 5G/4G log analysis and debug issues from field tests
• Experienc with Carrier Certification: PTCRB/GCF or similar
• Development knowledge in Android or IOS or other wireless devices
• Analyze the 5G/4G logs from field test in Singapore and identify keys issues, and work with test and software teams to resolve it.
• Summarize the 5G R15/R16 carrier features, analyze data, and manage bug reporting to drive and secure the Phone modem quality, from modem and telephony perspective.
• Exercise technical acumen to keep goals for programs, projects, and products attainable within a given timeline, while communicating with stakeholders clearly.
• Identify opportunities for field automation and manage development of field automation tools and processes.
• Expertise of cellular radio technologies and features: 3G/4G/5G VoLTE, MIMO, Antenna Design, OSI Stack, 3GPP, IEEE, Etc.
• Experience in using drive test tools ShannonDM, QXDM, QCAT, Android Debug Bridge, Accuver, Nemo, TEMS, Genex Probe, Android Platform
• System-level expertise of Android or Smart Phone OS and its architecture
  Experience in 5G R15/R16 carrier requirements, driving cellular field testing projects across multiple product areas and distributed sites, with engaged resources and priorities
• Experience with 5G (FR2/FR1)/4G Modem/Telephony
• Knowledge of 5G/4G to drive field functional/performance and Carrier test

We are assisting our client, part of a global engineering and technology group, look for a RF Lead / Front-End Design Engineer to complement the existing team. You will be a key product developer for the Counter-UAS products for the local and overseas markets. Working closely with the Solution Architect, Project Manager and Technical Lead, you will be part of a product development team to design and develop our RF sensing and jamming products as part of the Counter-UAS product lines.

Responsibilities:

• Plan, execute, monitor, and control the various RF designs of the products
• Well verse in RF link budget calculation
• Specialized in software defined radio technology to design, develop and optimized RF frontend systems for SDR applications
• Proficient with tools such as MATLAB, GNU Radio and SPICE simulator and other electromagnetic simulation software packages

Requirements:

• Diploma in EE/IT
• Experience in Windows server OS, Unix/Linux OS & VM environment
• Experience in product development
• Good knowledge with SDR, RF receiver and power amplifier designs
• Strong interpersonal and communication finesse
• Proactive problem-solving prowess
• Ability to adapt to evolving technologies and industry best practices

Responsibilities

• Perform day-to-day operations of Membership and Guest Services duties, including attending to general enquiries and guest feedback, and processing of membership related transactions.
• Prepare daily shift opening/closing processes and documents.
• Work closely with other front-of-house functions to ensure that location-based membership services are operating effectively and efficiently.
• Work with casino marketing teams to promote membership programs and benefits, floor promotions and campaigns, and members’ events.
• Maintain confidentiality and data accuracy, and ensure compliance with regulatory requirements, company policies, standard operating procedures, internal controls and service standards.

Requirements

• Meet the relevant Regulatory Authority's statutory requirement of minimum 21 years of age.
• Diploma in Business or Marketing with proficiency in Microsoft Office applications
• Possess strong communication and customer service skills with relevant experience from the hospitality or service industry
• Must be able to work rotating shifts, including weekends and public holidays

ABOUT THE JOB

TSMP is looking for a dynamic, savvy, and go-getting individual as a Personal Assistant to a Partner.

RESPONSIBILITIES

As the Personal Assistant, your responsibilities include, but are not limited to:-

1. diary management
2. travel planning and logistics
3. maintaining momentum for business development and networking (including staying updated on developments in the business world and on relevant corporate leaders)
4. event organisation
5. supporting the Partner on management matters
6. supporting the Partner’s community and volunteering work

REQUIREMENTS

1. Prior experience in communications, public relations, or as a Personal Assistant will be useful, but not necessary
2. Excellent command of written and spoken English
3. Good interpersonal skills; dynamic and strong team player
4. Enjoys dealing with many people
5. Ability to perform well independently with minimal supervision in a fast-paced environment
6. Good organizational skills
7. Proficient in MS Word, Excel and PowerPoint

If you are someone who thrives in a face-paced environment where no two days are the same, this may just be the role for you.

Interested parties may send their resume to [email protected] .

All applications will be treated with full confidentiality. (Only shortlisted candidates will be notified.)

Job Role/Level Infrastructure Engineer, Systems

Mandatory Skills Azure, Professional, Cyber Security Governance, Risk & Co

Preferred Skills -

Brief Job Description

Profiles should possess 2 years in cloud security.

Skillset : Azure, Professional, Cyber Security Governance, Risk & Co

• Familiar working with Microsoft Azure

• Day to day security monitoring on the Azure security alerts, DSM alerts and any other custom alerts related to security.

• Day to day operation of administration and support on Microsoft Cloud Defender, Logs Analytics Workspace, Network Security Groups and Azure Trend Micro Cloud One

• Incident management and resolution, raising tickets to Microsoft and Trend Micro to support and rectify any problems.

• Software upgrade of TrendMicro Cloud One to remediate any vulnerabilities and to get the most out of security administration enhancement

• Support on the vulnerability management in GCC to recommend the mitigation actions to the system OIC and GCC infra

• Conduct queries on the log analytic to support cyber proactive investigation as per Cyber needs.

• Some Knowledge of scripting , az cli, PowerShell , KQL and Logic Apps is advantageous

This is a sales role that requires dedication and focus. You’ll be making a variety of calls including some outbound leads. Through good call structure, quickly building professional rapport to identify needs, you’ll generate selling opportunities and then convert these within targeted levels. This activity will deliver agreed fuel sales and revenue targets that will drive high levels of open-ended commission earnings.

What you'll be doing

Corpay is looking for a motivated Business Development Associate to join their thriving sales team and focus on providing quality prospects to our Enterprise Sales Team. This is an exciting opportunity in a corporate sales environment where you will be exposed to the competitive and coveted financial technology sector. You will strategically prospect and cold call into targeted markets using various lead generation channels. This position requires a self-driven individual with exceptional professional communication skills.

Key Responsibilities:

• Research prospective accounts to understand needs, build target lists, and develop effective emails and scripts.
• Set appointments with a prospect to conduct either a phone discussion or a face-to-face meeting with an experienced Corpay Enterprise Sales Manager.
• Continually market those prospects who are not ready to move to Corpay by making periodic calls, sending timely market updates and marketing materials.
• Maintain Salesforce records by continuously logging prospecting activities, adding new contacts, and updating account information with useful account intelligence.
• Deliver consistent activity to achieve monthly and quarterly goals and objectives.
• Provide constructive suggestions for improving the inbound/outbound sales development processes.

Requirements:

• This role requires excellent selling skills in a B2B environment, strong communication skills, the ability to use cold calling to generate sales and exceptional customer relationship development.
• Min 1 year of relevant sales or cold-calling experience, preferably in the FX and Cross-Border Payments or SaaS industry.
• Experienced in prospecting across various channels, especially phone sales.
• Advanced computer skills required, including high level knowledge of Microsoft Office.
• Working knowledge of CRM (Salesforce) required.
• Knowledge of commercial payments and services preferred

General Manager Job Description Template

We are looking for a self-motivated and results-driven general manager to direct and manage our organization's business activities and to develop and implement effective business strategies and programs. The successful candidate for this role should possess excellent communication skills, superior knowledge of business functions, exceptional budgeting, and finance skills, and strong leadership qualities.

General Manager Responsibilities

• Oversee day-to-day operations, assign weekly performance goals and ensure their completion, and accomplish your own goals

• Recruit, onboard, and train high-performing employees to achieve objectives for sales, profitability, and market share

• Develop strategic plan for optimized productivity

• Review and improve organizational effectiveness by developing processes, overseeing employees, establishing a highly motivational work environment, and implementing innovative changes

• Adhere to company standards for excellence and quality

• Seek out opportunities for expansion and growth by developing new business relationships

• Provide guidance and feedback to help others strengthen specific knowledge/skill areas

• Maintain project timelines to ensure tasks are accomplished effectively

• Develop, implement, and maintain budgetary and resource allocation plans

• Delegate responsibilities to the best-qualified employees and enforce all policies, procedures, standards, specifications, guidelines, training programs, and cultural values

• Resolve internal staff conflicts efficiently and to the mutual benefit of all involved

General Manager Required skills and qualifications

• Degree in business management or any related field.

• Good knowledge of different business functions

• Proven success in a managerial role

• Strong decision-making ability

• Excellent communication, collaboration, and delegation skills

• Proven ability to develop and achieve financial plans

• Ability to motivate and lead employees, and hold them accountable

• Strong working knowledge of operational procedures

• Meticulous attention to detail.

• The ability to work under pressure.

• Availability to work within opening hours (e.g. evenings, holidays, weekends).

We are looking for a highly motivated individual to join a high-performing team with the ability to thrive in a fast paced and challenging professional services environment.

Associate (Foreign Law)

A career at WongPartnership is unlike what you will find at other firms. We invest in our people by providing excellent training and guidance to help them fulfil their potential. With exposure to the most complex legal deals and opportunities such as overseas secondments, we provide our lawyers with professional experience of the highest quality that few law firms can provide. We are also consistently one of the best paying law firms in Singapore.

We are looking for law degree holders from reputable overseas universities who are qualified to practise in other foreign jurisdictions. Candidates must have obtained a few years' experience practising in a foreign law firm or an in-house position with international firms. Our Foreign Lawyers take on advisory roles in foreign law matters, and work closely with our lawyers.

Applicants to our China Practice should possess 2-6 years of experience in handling M&A transactions and must be reasonably proficient in Chinese. Capital markets experience a bonus.

Interested applicants are invited to send in their detailed resume together with a recent photograph to [email protected].

We look forward to receiving your application. Please note that only shortlisted applicants will be notified.

You may visit our website at https://www.wongpartnership.com/ for more information.

In submitting your application to our firm, you agree and consent to the collection, usage and disclosure of your personal data in accordance with our Personal Data Policy, which is available at www.wongpartnership.com/personal-data-policy. In addition, you consent to be considered for all suitable positions, including the position you're applying for, within WongPartnership LLP.

Please do not send us your personal information if you do not wish your personal information to be used in this way.

Legal Executive

• Provide assistance to the Firm’s practices
• Provide legal administrative support to the lawyers in the team
• Support the Firm’s business and activities

Requirements:

• Degree from a recognised university
• Strong command of written and spoken English
• Competent in MSWord, MSExcel, MSPowerpoint and MSOutlook Software applications
• Good organisational and administration skills
• Ability to work independently and under pressure in fast-paced environment

We look forward to receiving your applications. Please note that only shortlisted applicants will be notified.

In submitting your application to our firm, you agree and consent to the collection, usage and disclosure of your personal data in accordance with our Personal Data Policy, which is available at www.wongpartnership.com/personal-data-policy. In addition, you consent to be considered for all suitable positions, including the position you're applying for, within WongPartnership LLP.

Please do not send us your personal information if you do not wish your personal information to be used in this way.

ob Responsibilities:

• Analyze user requirements to design and develop an in-house Accounting and Payroll System following the Software Development Life Cycle (SDLC).
• Manage, back up, and periodically clean system source code and databases.
• Install and thoroughly test software solutions before delivering them to end users.
• Provide training sessions and user guides to end users.
• Administer and manage the full suite of Microsoft Office 365 applications, including Exchange, OneDrive, SharePoint, and others.
• Offer end-user training and support for all Microsoft Office 365 tools.
• Design and maintain the company website using WordPress.
• Develop and manage the company intranet using SharePoint.
• Coordinate with vendors regarding software licensing matters.
• Assign and manage software licenses for authorized users upon request.
• Prepare and maintain IT internal control reports for submission to the Japan Head Office.
• Document and oversee asset handovers (e.g., laptops) during issuance or return.
• Propose, research, and procure new devices based on user needs.
• Assist and recommend telecommunication products to users upon request.
• Manage and maintain external storage solutions, such as NAS.
• Respond to IT-related surveys from both internal and external sources.
• Provide ongoing support for resolving hardware and software technical issues, as well as ad-hoc IT support.

Job Description & Requirements

1. The Vendor shall ensure that the assigned Admin Support Staff(s) are suitably qualified to support the following:

1. End-User IT Resources

2. Monitoring of the desktops/laptops leasing schedule for various subscriptions;

3. Tracking of IT Equipment due for technology refresh;

4. Tracking of IT Equipment for incoming/outgoing officers;

5. Monitor and coordinate the deployment/collection of IT Equipment for incoming/outgoing officers;

6. Monitor leasing billing and verification.

1. WOG Services Administrative Support

2. Raising of Service Requests;

3. Monitor leasing billing and verification;

4. Monitor the software packaging and deployment status.

1. IT Asset Management

2. Manage the Configuration Management Database (CMDB);

3. Receipt of assets delivered;

4. Handover of assets to AFM for IT Resource provisioning;

5. Monitor the utilisation of hardware/software/licences;

6. Assist in assets disposal;

7. Asset Tagging.

Key Responsibilities:

• Perform confidently in front of live crowds to enhance the overall entertainment experience.
• Coordinate additional practice sessions with band members to achieve top-notch musical quality.
• Deliver live singing performances that captivate and entertain the audience.
• Handle song requests from guests and pass on special requests to the service team when necessary.
• Collaborate with fellow performers to arrange costumes and props for shows.
• Attend briefings to understand performance concepts and song selections.
• Take on any other tasks as assigned to support the performance or production.
• Locate and prepare the necessary sheet music for performances.
• Take part in themed stage shows and productions as required.
• Follow company guidelines and adhere to established policies and procedures.

Candidate Requirements:

• Must be experienced in performing with a live band.
• Confident in engaging with live audiences and handling requests in a professional manner.
• Familiarity with K-pop music is a valuable asset.
• Must be a lead singer with a strong repertoire in Mandarin Pop songs.
• Willingness to work late-night hours, including weekends (Saturday and Sunday shifts).
• Open to collaborating with other musicians and performers to ensure smooth and cohesive shows.
• At least 2 years of experience as a professional, full-time stage performer.

What you’ll do

We’re currently looking for a Sales Development Representative in our team. You will drive Airwallex’s future growth engine to develop leads that will build Airwallex’s sales pipeline. You get excited about engaging with prospects to qualify needs better, thinking creatively and independently about outreach strategies. You are adept at identifying high-value opportunities and capable of managing early sales funnel activities. Finally, you enjoy building – you like to actively participate in the prospecting and sales process, the articulation of Airwallex’s value proposition, and the creation of key tools and assets. With the commission structure for this role, there is a significant upside for won opportunities. If you’re hungry, smart, persistent, and a great teammate, we want to hear from you!

This role is based in Singapore.

Responsibilities:

• Develop relationships with prospects to uncover needs through effective questioning to qualify interest and viability
• Move qualified leads through the buyer journey with the goal of booking product demonstrations
• Execute ‘plays’ or designed touch points in a customer journey through cold calls, emails, chat and social media
• Present product information to customers once you have identified their needs
• Effectively work through lead list meeting/exceeding SLAs, consistently update activity and contact information within the CRM system and support weekly reporting efforts
• Inform and recommend outreach strategies and best practices by testing various touch points

Who you are

We’re looking for people who meet the minimum qualifications for this role. The preferred qualifications are great to have, but are not mandatory.

Minimum qualifications:

• Strong motivator and self starter who is able to operate in a hyper growth environment
• Natural communicator who loves connecting to people
• Ambitious to make an impact and have a constant desire to improve yourself
• Demonstrate resilience to adapt to changing market conditions and maintain consistent sales performance
• Process driven – You enjoy developing, documenting, and following procedures to ensure they are efficient, scalable, and defensible
• A team player – You are a natural at building relationships with your colleagues but can work independently at ease
• Track record of top performance or prior success in an SDR-related role
• Superior verbal and written communication skills
• Fluency in English is required
• Strong interest in technology and/or financial services

Driven by our passion for spreading joy and unleashing limitless creativity in the world of gaming, our goal is to establish a game studio right here in Singapore. Our dedicated focus lies in crafting casual mobile games that deeply immerse players in incredibly enjoyable experiences!

We eagerly welcome humble yet ambitious individuals to join us on this thrilling journey!

Responsibilities

• Design, develop, test, and maintain scalable front-end and back-end web applications.
• Manage the technical design, implementation, debugging and optimization of in-house web portals.
• Collaborate in cross-functional teams for development of key game features and services.
• Identify potential technical risks early and provide technical advice for mitigation.
• Ensure the security and integrity of applications and user data.
• Write clean, maintainable, performant and well-documented application code and test code.
• Collaborate with other senior engineers to establish coding standards, best practices and development processes.
• Create and maintain technical documentation for code, systems, tools, processes.
• Troubleshoot and resolve front-end and back-end issues in a timely manner to minimize disruptions in the game experience.

Requirements

• Bachelor's or Master's degree in Computer Science, Computer Engineering, or a related field.
• 4 years of experience in web development.
• Experience with front-end development (e.g. Vue, React, Typescript, CSS, HTML).
• Strong back-end software development experience with Node.js, Python.
• Solid understanding of API design and Kafka.
• Experience with data-driven product development: analytics, A/B testing, etc.
• Demonstrable experience with multiple database systems (MySQL, Cassandra, etc.).
• Familiarity with DevOps practices, CI/CD pipelines, and infrastructure as code.
• Excellent problem-solving and debugging skills.
• Strong communication and interpersonal skills with experience working in cross-functional teams.
• Passion for gaming and a drive to create engaging experiences for players.
• Experience with designing, developing scalable, production-ready architecture.

Preferred Qualifications

• Solid understanding of game architecture, design patterns, and software engineering principles for delivering high-quality gaming experiences.
• Experience with cloud computing platforms like AWS, GCP or Azure.
• Prior experience in game development.
• Leadership experience and the ability to mentor junior engineers.

Job Descriptions:

Understand the MEP design and prepare drawings using Autocad or Revit

Understand and comply with BIM execution plan requirements for the project.

Support project modelling requirements for the project, ensure timely deliveries of outcomes.

Creation of 3D model content and ensuring model quality control.

Modeling using specified tools.

Manage model data to facilitate model coordination between multiple disciplines.

M&E drawing production from 3D models.

Work closely with design engineers and BIM Lead in preparing the CAD drawings/BIM models.

Familiar with Singapore BCA BIM guidelines and authority submissions.

Good knowledge of autocad 2D/3D, Revit, Naviswork & Excel.

Able to do read/design simple electrical and mechanical system design is an advantage

Job Requirements:

BCA/Diploma/Degree or equivalent and Revit certificate with minimum 3 years' experience hands-on using CAD/REVIT software.

Relevant experience in drafting Mechanical service ACMV plus Fire Protection and/or Electrical services.

Experience in drafting MEP services for the Data Centre project is an advantage.

Only Singaporean may apply.

Our client, large IT company, is looking to hire a senir developer to build Corporate tooling for process automation, re-engineering to simplify complex processes and work on solutions critical to the efficiency and effectiveness of our various solution

Carrying out development using Django / Python

Involved in building UI using vuejs /NuX3 and other javascript libraries

carrying out integration with other subsystem

Carrying out development and integration with sql server and oracle

Requirements

• Min 6 years of experience in application development
• Must have at least 3 years of programming using Django
• Good experience working with Vue/Nuxt3, CSS (SCSS).
• Good experience with Linux command and RDBMS

Interested candidates please email your latest resume to [email protected]

As a Systems Specialist, will be providing support in the following areas:

a) Administration and maintenance of the following:

• Physical and virtual servers

• SuSE Linux and Windows Server operating systems

• Networker backup software

• Avamar backup software

• Acronis backup software

• Arcserve backup software

• Backup hardware (Data domain/ECS/ Hitachi CGX/Tape library)

b) Carrying-out security patching, hardening, upgrade of the abovementioned software as and when required

c) Carrying-out installation and configuration of the abovementioned backup software

d) Setup and configuration of new physical servers as and when required

e) Work with hardware and software vendor to resolve technical issue

f) Review logs from the abovementioned hardware and software

g) Participate in technical exercises as and when required.

Requirements:

a) Knowledge in Windows server 2016, 2019 and 2022 administration

b) Knowledge in SuSE Linux administration

c) Knowledge in network security

d) Knowledge in Cloud (AWS, Azure) based backup (not essential, but good to have)

e) Minimum 3 years of relevant working experience in technology related to abovementioned hardware and software is preferred

f) Must be able to work beyond business hours including weekend when necessary

g) Possess good interpersonal and communication skills

h) Have good command of written and oral English

COMPANY DESCRIPTION

The National Volunteer & Philanthropy Centre (NVPC) is the steward of the City of Good vision for Singapore, where individuals, organisations, and leaders come together to give their best for others. Through our brands, programmes, and initiatives, we facilitate partnerships with non-profits, organisations, public sector bodies, and individuals to enliven the giving ecosystem within Singapore. We invite you to join us in building a #CityofGood together.

RESPONSIBILITIES

Change your day job. Develop insights via meaningful and impact-driven research to grow a culture of giving towards a City of Good.

You will lead a team to conduct social science research and data analytics on individual and institutional giving and prosociality in Singapore, analyse and present insights to inform internal stakeholders and influence external partners, such as government agencies, non-profits, companies and funders.

We seek motivated candidates with the passion to make NVPC an evidence-informed and data-driven organisation, to carry out meaningful work at the intersection of non-profit, public and private sectors and to make a difference at the national level.

Responsibilities

• Lead national research studies and data analytics projects investigating current issues in Singapore's non-profit sector, such as nationwide surveys on individuals' and corporates' giving behaviours and attitudes towards giving, impact evaluation of national programmes, and big data analytics.
• Adopt an evidence-informed approach to design and evaluate programmes and policies in the non-profit sector, such as through data triangulation of relevant sources.
• Support the Director in developing research plans and managing the research team.
• Provide mentorship and research methods training to the research team.
• For each project, responsibilities include conceptualisation and scoping of research topics and questions, designing studies grounded in rigorous research methodologies and ethics, overseeing data collection and analysing research data, and disseminating research findings through reports, presentations, and academic publications.
• Manage partnerships with internal teams (such as other business teams) and external stakeholders (such as government agencies and corporations).
• Communicate research findings and insights to the public and internal/external stakeholders.
• Work with team members to develop manuscripts for academic publications and conferences.

• Postgraduate degree in Psychology, Sociology, Statistics, Economics, or another related field
• Have been in managerial roles leading a research team
• Have led national studies or carried out primary research with large sample sizes
• Have advanced quantitative research experience, including factor analysis, SEM
• Have data analytics/ programming experience, i.e., R
• Proficient in various research designs, methods, processes and statistical analysis
• Good interpersonal and communication skills
• Preferably some knowledge of the non-profit sector

BlueSG is the first and only point to point car sharing service in Singapore, offering a convenient, flexible and affordable mobility option to all, complementing public transport while reducing the need for car ownership. With a 100% electric fleet, BlueSG provides a sustainable transportation solution, eliminating direct carbon dioxide emissions as compared to traditional vehicles.

Join us if you’re passionate about our business, ready to contribute, and resonate with our core values – Collaboration, Curiosity, Customer-Centricity, Empowerment and Respect!

About the role

The Team Lead will organise, direct, and monitor the daily activities of a team of Customer Experience Agents. This role involves ensuring high levels of customer service, adherence to company policies, and continuous improvement of team performance.

• Organise and oversee shift duties for the team.
• Supervise and mentor a team of Customer Experience Agents to achieve performance goals.
• Ensure emails, live chat and calls handled by Customer Experience Agents are correctly managed.
• Monitor calls to observe individual demeanour, technical accuracy, and adherence to company and client policies and procedures.
• Handle and escalate sensitive calls when necessary.
• Provide real-time feedback and conduct monthly reviews.
• Identify and address process bottlenecks and inefficiencies to improve overall performance.
• Collaborate with other departments to ensure seamless communications and alignment of goals.
• Handle any ad-hoc tasks assigned to support operational needs, process improvements, or special projects.

What We’re Looking For

• Proven experience in a customer service role, with at least 2 years in a supervisory position.
• Strong leadership and team management skills.
• Excellent communication and interpersonal skills.
• Ability to provide constructive feedback and handle sensitive situations.
• Ability to work under pressure.
• Attentive to details.
• Proficiency in using customer service software tools such as Zendesk.
• Rotating 12 hours shift work is required, including night shifts, weekends and Public Holidays.

Funeral Operations Manager (1 year contract yearly renewable)

• Working Day: 5-6-5-6 days including weekend and PH
• Working Hours: 8am to 5pm
• Location: Geylang Bahru
• Salary: Basic $4,500 - $5,500

Job Requirements:

• At least 5 years’ operation manager experience, comfortable to work in funeral industry
• Candidates with service line operations management experience are welcome to apply
• Requires to work on weekends and Public Holidays
• Advantageous if candidate possesses Class 3/3A driving license

Duties of Operations Manager:

• Conduct morning briefings and updates, and the delegation of duties to Team Leaders
• Provide budgetary updates to the Finance Department
• Oversee the timely preparation of monthly schedules, i.e. standby, night service
• Oversee and follow-up on the consolidation of feedback from the respective teams as well as families and clients, reviewing the feedback/ complaints received whenever necessary
• Oversee quality control matters pertaining to standards, rituals and customs
• Improve operational management systems, processes, and best practices
• Oversee the review of standard operating procedures (SOPs), forms, templates and lists to ensure operational efficiency in consultation with Team Leaders
• Plan and review compensation actions, enforcing policies and procedures.
• Oversee morale, welfare and health of all operations staff
• Oversee human resource matters together with Team Leaders, including leave approval, overtime and urgent requests (if any).
• Oversee recruitment and personnel interview
• Other ad-hoc duties as assigned by the Managing Director (MD)

WhatsApp: https://wa.me/6591044149 (Shermaine)

Siah Sze Ming Reg No: R24125414

The Supreme HR Advisory Pte Ltd EA No: 14C7279

Manicurist/Nail Technician

• Working Days: 6 Days， 5 off days a month (Off day: Mon/ Tues）
• Working Timing: Mon-Wed 11am-8.30pm, Thurs-Fri 10am-8.30pm, Sat-Sun 10am-7pm
• Working Location: The Arcade (Near Raffles Place MRT)
• Salary: Basic $1,800 - $2,200 + comms ($3k-$4k)
• Salary: $1.6k-$1.7k + Comm (depending on skill)-Trainee/Intern

Responsibilities & Duties:

• Provide press on nail service
• Sell Press On Nail Service Packages, Hand Spa Packages, Pedicure Packages (Press On Nails)
• Provide great customer service with our clients
• Keep work area clean and sanitary
• Cashiering
• Inventory counting

Other Requirements:

• Full Time
• Minimum 1 year providing manicure and pedicure

WhatsApp: https://wa.me/6591044149 (Shermaine)

Siah Sze Ming Reg No: R24125414

The Supreme HR Advisory Pte Ltd EA No: 14C7279