Responsibilities
To execute tasks and assigned functions as delegated by the Managing Director
Front Desk Operations and Customer Service:
Greet and welcome guests or clients in a courteous and professional manner.
Direct visitors to the appropriate departments or personnel.
Maintain a clean, organized, and welcoming office area.
Administrative Support:
Manage and maintain schedules, appointments, and travel arrangements for executives.
Prepare meeting agendas, take minutes, and distribute them promptly.
Handle correspondence, including emails, phone calls, and letters, ensuring timely
responses.
Maintain a well-organized filing system (physical and digital) for easy retrieval of
documents.
Office Management:
Oversee office supplies inventory and place orders as needed.
Ensure smooth office operations, including equipment maintenance and vendor coordination.
Act as the point of contact for office maintenance, mailing, shipping, supplies, and equipment inquiries.
Coordination and Communication:
Serve as a liaison between staff, departments, and external stakeholders.
Coordinate and organize events, meetings, and workshops.
Support HR functions, such as onboarding new employees and maintaining personnel records.
Reporting and Record Keeping:
Assist in preparing reports, presentations, and documents for executive use.
Maintain accurate records of expenses, receipts, and budgets.
Qualifications:
Education: Diploma or Bachelor’s Degree in Business Administration, Secretarial Studies, or related field.
Experience: Minimum of 1-3 years in an administrative or secretarial or receptionist role.
Excellent organizational and multitasking abilities.
Strong written and verbal communication skills.
Proficiency in office software (Microsoft Office Suite, Google Workspace).
Ability to work independently with a high level of discretion and confidentiality.