Role Summary

You will be the eyes and ears of the IT system. You ensure the availability and performance of the infrastructures, equipment, software and processes supporting the data. In order to anticipate anomalies, batch delays, FileSystem problems, etc.

Main Responsibilities

• Batch Job Management - Monitor the end-of-day batch and ensure that it starts on the prescribed time, perform first level analysis if there’s failure, perform recovery and involve other stakeholders when necessary and do a milestone check of the critical jobs to ensure they complete on time and do the proper escalation if there’s any delay.
• Application System and Infrastructure Monitoring – Constantly monitor the alerts from the monitoring tool that tells whether an application, server, website, service, disk space or other system resources are having issue and inform the support persons if necessary.
• Service Requests and User Support – Handling of user requests such as running of one time job, scheduling of new job, copying and resending of file, troubleshooting transactional problem and involving other experts if necessary.
• Software Release Support – Support the regular release of new software from development teams by stopping and resuming the batch when necessary and ensuring all systems are available for user sanity testing after release deployment.
• System Patch and Upgrade Support – Support the regular third party system upgrade and patches and minimize any disruption
• Disaster Recovery and Business Continuity Support – Awareness and readiness of the disaster recovery plans to ensure continuous operation and minimize disruption in case of disaster.

Qualifications & Experience

• Bachelor’s Degree in Information Technology of related fields.
• At least 5 years of relevant working experience.
• Knowledge of the requirements of IT production (Banking System).
• Knowledge in UNIX / TWS / SHELL Script / Python / Splunk.
• Ability to work under pressure, rigorous and committed.
• Has Sense of organization, Sense of planning and Sense of service to be rendered.

Analysis, development and evaluation activities:

• Familiarity with batch Processing.
• Deep knowledge in TWS (Tivoli Dynamic Works Console) to create a New Plan, and reverse knowledge to scratch a plan analysis.
• Good knowledge in Unix Scripts & Shell Scripting.
• TWS administration experience with its functions to Plan, Install, Configure, Upgrade, Maintain and Troubleshoot failures.
• Expert in Troubleshooting & Resolution of problems with the Master Domain Manager.
• Expert in Troubleshooting & Resolution of problems with FTA Unlinks.
• Expert knowledge in troubleshooting Failed jobs and file system full issues.
• Knowledge in ticketing tools Jira & HP Quality Center.
• Proven experience with monitoring and evaluating system performance and performing tuning functions to achieve optimal system efficiency.

Organization, management and implementation activities:

• Identify risks and issue proactively and take it up to the client team with mitigation plan.
• Business Process Management (BCP).
• Process Documentation and Process Analysis.
• Planning, Organizing, Leading, and Controlling.

Communication, contact, animation and sales activities:

• Ability to communicate effectively with all staff levels.
• Advanced customer service skills.
• Scheduling meetings with off shore team as well as onsite team.

Financial and control activities:

• Detecting overlaps and anomalies (Financial budgets, financial reports, profit & loss statements, balance sheets, etc.)
• Segregation of duties - splitting tasks for bookkeeping, deposits, reporting, and auditing.
• Forecasting and making projection.
• Resource management.
• Performance reviews, and verification processes.

Job Highlights

• Fun Working Environment
• Attractive Remuneration Package
• Career Progression

Job Description

We are an energetic team who are looking for a candidate passionate about continuous learning and pursue career development.

Why Join Us?

• Leadership opportunity
• Open discussion work environment
• Gain career exposure
• Career development opportunity
• Work life balance
• Gym membership
• Company activities: Movie Day, company trip, etc...

Job Descriptions

• Prepare full set of accounts
• Data entry AP & AR, Bank reconciliation
• Prepare GST, accounting schedules
• Conducting periodic account closing operations
• Maintaining a neat and proper filing system for all accounting and/or taxation reporting documents
• Respond to client inquiries
• Maintaining up-to-date customer master data records
• Follow-up and coordination of tasks with internal and external stakeholders
• Familiar with Xero accounting software
• Handle sensitive information in confidential manner

Requirements

• At least diploma and above
• Fresh graduate are welcome
• Detailed and careful person
• Preferably able to speak/write/read in Mandarin to liaise Chinese clients
• Proactive and willing to learn
• Experience in administration would be an advantage

Working Hours: Monday - Friday 9:30am - 6:00pm

Location: Raffles Place

Singaporeans, PR, LTVP, WP Malaysians are encourage to apply

Interested candidate may apply this job and email your resume to [email protected].

Key Responsibilities

• Oversee and coordinate the development of BIM models across various disciplines (architecture, structural, MEP, etc.).
• Ensure the integration of models from different teams and disciplines, ensuring compatibility and alignment with project requirements.
• Facilitate the use of common data environments (CDE) for the management and sharing of BIM data and models.
• Ensure that all team members adhere to project-specific BIM protocols, standards, and workflows.
• Use BIM software (e.g., Navisworks, Revit) to perform clash detection and conflict resolution between models.
• Coordinate the resolution of clashes or conflicts by collaborating with design teams to make necessary adjustments to the models.
• Organize regular coordination meetings to address any model integration or clash issues.
• Ensure that all BIM models are accurate, complete, and up to date, adhering to established quality standards and specifications.
• Conduct regular audits of models to check for consistency, accuracy, and compliance with project requirements.
• Support team members in maintaining the quality of models and data throughout the project lifecycle.
• Provide technical support and training to project teams regarding BIM software, workflows, and best practices.
• Help resolve technical issues related to BIM tools and ensure smooth communication across teams.
• Stay up to date with new BIM tools, technologies, and best practices and share knowledge with the team.
• Prepare and maintain BIM-related documentation, such as BIM execution plans, coordination reports, and model review checklists.
• Generate and distribute regular reports on BIM progress, clash resolutions, and model integration status to project stakeholders.
• Keep track of the project's BIM-related deliverables, ensuring they are completed on time and according to specifications.
• Act as the primary point of contact for all BIM-related matters, facilitating communication between different project teams.
• Attend and participate in project meetings, providing updates on BIM progress and addressing any issues.
• Work closely with project managers, designers, engineers, and contractors to ensure seamless BIM integration across all phases of the project.

Qualifications

• Bachelor’s degree/Diploma in Architecture, Engineering, Construction Management, or a related field.
• Certification in BIM (e.g., Autodesk Certified Professional, Revit certification).
• Minimum of 3 years of experience in BIM coordination or a related role within the architecture, engineering, or construction industry.
• Proven experience with BIM software such as Autodesk Revit, Navisworks, AutoCAD, and BIM 360.
• Experience with clash detection and coordination tools is highly preferred.
• Familiarity with BIM standards, protocols, and the implementation of BIM processes in construction projects.
• Strong understanding of BIM processes and workflows, including model creation, coordination, and integration.
• Proficiency in BIM software (e.g., Autodesk Revit, Navisworks, BIM 360, etc.).
• Ability to manage and coordinate complex projects across multiple teams and disciplines.
• Excellent problem-solving skills and ability to troubleshoot model coordination and technical issues.
• Strong organizational and time-management skills.
• Excellent communication skills, both written and verbal, to interact with internal teams and external stakeholders.
• Attention to detail and a commitment to quality and accuracy in BIM models.

we are looking for spa therapist in Singapore,have experience we will consider first, if not we can provide the training

hope can join us big family as soon as possible, and we are lovely working places,

please cont us

or email to us. call 97229258

Are you a highly motivated and detail-oriented individual with a passion for financial markets? AR Capital is seeking a talented Business Development Executive to assist our Head of Business Development. You will have opportunities to interact with our internal investment team, conduct market research, and assist in the preparation of proposals and presentations to foster both client retention and acquisition. You will also play a pivotal role in managing client relationships, ensuring all client documentation including Know Your Client documentation are in order and meet with Compliance requirements.

Key Responsibilities:

• Sales Support: Collaborate with Business Development Manager to prepare pitch materials, presentations, and proposals for existing and prospective clients
• Event Support: Assist in planning and coordinating client events and webinars.
• Product Knowledge: Maintain a deep understanding of our products, services and investment strategy and effectively communicate such views and convictions to clients.
• Market Research and Analysis: Assist Business Development Manager in conducting research on market trends, competitors, and potential clients in the asset management sector to identify new business opportunities.
• Client Onboarding and Relationship Management: Coordinate the onboarding process for new clients, providing them with a seamless experience. Post onboarding, to build and maintain relationships with clients and assist in follow-up communications.
• Account Management: Monitor client accounts to ensure the timely delivery of services. Handle day-to-day client queries, resolving issues and providing solutions to optimize client satisfaction.
• Administrative Support: Maintain and update CRM systems with relevant client information, ensuring accurate records of interactions and transaction activity.
• Compliance Support: Coordinate and assist the compliance team with the collation of documents for KYC for onboarding and periodic reviews.
• Continuous Learning: Stay informed on industry trends, regulatory updates, and asset management products to support the team and speak confidently about our offerings.

Ideal Candidate:

• Bachelor's degree or equivalent qualification in finance, economics, business, or a related field.
• 1-3 years of experience in business development, client services or a related role within finance or asset management.
• Excellent interpersonal and communication skills (verbal and written) with the ability to engage professionally with clients and team members.
• Keen eye for detail and accuracy, capable of managing multiple tasks and deadlines efficiently.
• Proficiency in Microsoft Office Suite (Excel, PowerPoint, Word) and familiarity with CRM systems (e.g. Salesforce) is a plus.
• Self-motivated and eager to learn, adaptable to a fast-paced, dynamic environment.
• Strong interest in the financial services industry.

If you are a dedicated and enthusiastic individual who thrives in a dynamic and client-focused environment, we encourage you to apply.

Guest Relation Officer

5 days Mon to Fri 8am to 6pm
$2800 - $3000

Changi Biz Park (Expo MRT)

Job scopes:

• To meet and greet visitors, lead them to appropriate room and do welcome script (covering use of meeting room system, restrooms, fire exits, etc)
• To attend enquires from staff/ courier services and receiving mails (recording & send email reminders)
• To offer the management staff / external guests the choice of beverages available and assist to serve / arrange staff to serve accordingly.
• To check on meeting room set up standards, floral arrangements, and report facility faults
• To provide accurate directions on meeting venues and office locations of various units (must know all facilities, locations, and operating hours)
• To have a list of amenities and facilities in the neighbouring area of CBD including operating hours, telephone numbers, etc
• To assist in the booking of executive meeting rooms
• To provide taxi booking services
• To have emergency guest amenities such as sewing kit, first aid kit, stationery, umbrellas
• To receive feedback from guests or staff on facilities and services
• To assist in overseeing events or VIP meetings at executive conference suite
• To coordinate and manage vendors / caterers onsite providing services to the VIP / executive events
• To assist managing rooms and submit reports on weekly release
• To assist in handling common & executive meeting room enquiries by phone / email / Teams

Tan Jia Jun | REG No: R23112681
The Supreme HR Advisory Pte Ltd | EA No: 14C7279

Industry: Automotive MNC

Location: Central

Working Hours: Monday - Friday, Office Hour

Good Remuneration

Job Responsibilities:

• Assist the Purchasing Manager guarantying the supply chain fulling the quality terms, costs and related opportunities through ethical means.

Purchasing Strategy

• Define together with the Manager strategy about NR assigned and implement them, cooperating with the functions involve it with the focus on suppliers long-term relationship and engagement.

Supplier Management

• Interaction with internal stakeholders such as R&D, Quality, Sustainability in order to effectively transfer to the supplier base.
• Monitor the service level of the assigned suppliers evaluating their performance
• Monitor and support the packaging flow

Purchasing Management

• Support the manager in troubleshooting problems in case of critical delivery situations.
• Commercial documentations and Purchase Order management.

Market Analysis

• Maintain daily market data

Job Requirement:

• Minimum Diploma in Engineering, Economic and Business Administration
• 1-2 years of working experience in Purchasing and Supply chain
• Commercial negotiations and communication skill
• Organization skill
• Proficient in Microsoft Office
• Knowledge of SAP
• A team player and flexible
• Be able to work independently

Please send your updated CV to [email protected]

All Successful candidates can expect a very competitive remuneration package and a comprehensive range of benefits.

We regret that only shortlisted candidates will be notified

EA Personnel: Lim Jing Yee, Lena

EA Registration No.: R1872533

People Profilers Pte Ltd

20 Cecil St, #08-09, PLUS Building, Singapore 049705

EA Licence Number: 02C4944

Tel: 6950 9755

JOBID: L6Y7757R

Are you a highly motivated and detail-oriented individual with a passion for client service? AR Capital is seeking a capable Client Services Executive to support our Head of Business Development. You will play a pivotal role in managing client relationships, ensuring all client documentation including Know Your Client documentation are in order and meet with Compliance requirements. The ideal candidate will routinely demonstrate the ability to understand client needs and identify ways to enhance and ensure client satisfaction so as to provide exceptional service and contribute to the overall success of our firm.

Key Responsibilities:

• Client Onboarding and Relationship Management: Coordinate the onboarding process for new clients, providing them with a seamless experience. Post onboarding, to build and maintain relationships with clients and assist in follow-up communications.
• Account Management: Monitor client accounts to ensure the timely delivery of services. Handle day-to-day client queries, resolving issues and providing solutions to optimize client satisfaction.
• Administrative Support: Maintain and update CRM systems with relevant client information, ensuring accurate records of interactions and transaction activity.
• Compliance Support: Coordinate and assist the compliance team with the collation of documents for KYC for onboarding and periodic reviews.
• Sales Support: Collaborate with Business Development Manager to prepare pitch materials, presentations, and proposals for existing and prospective clients.
• Event Support: Assist in planning and coordinating client events and webinars.
• Product Knowledge: Maintain a deep understanding of our products, services and investment strategy and effectively communicate such views and convictions to clients.
• Market Research and Analysis: Assist Business Development Manager in conducting research on market trends, competitors, and potential clients in the asset management sector to identify new business opportunities.
• Continuous Learning: Stay informed on industry trends, regulatory updates, and asset management products to support the team and speak confidently about our offerings.

Ideal Candidate:

• Bachelor's degree or equivalent qualification in finance, economics, business, or a related field.
• 1-3 years of experience in business development, client services or a related role within finance or asset management.
• Excellent interpersonal and communication skills (verbal and written) with the ability to engage professionally with clients and team members.
• Keen eye for detail and accuracy, capable of managing multiple tasks and deadlines efficiently.
• Proficiency in Microsoft Office Suite (Excel, PowerPoint, Word) and familiarity with CRM systems (e.g. Salesforce) is a plus.
• Self-motivated and eager to learn, adaptable to a fast-paced, dynamic environment.
• Strong interest in the financial services industry.

Withers KhattarWong

Job title: Intellectual Property Executive

Team: Intellectual Property

Location: Singapore

About Withersworldwide

A law firm focused on people and collaboration.

For the past 125 years, Withers has supported some of the world's most remarkable people and organisations at defining moments in their lives.

We are the only international law firm focused on successful individuals and private capital, working closely with founders, investors and family offices. We also advise governments, charities, global brands and start-ups of all shapes and sizes.

Many of our clients are shaping the future and creating solutions to tackle many of the world's problems. It makes for a fascinating and challenging practice. Our role is to get to know each individual client, find out where they want to be, and help them to get there – whether they are building a business, looking after their family, involved in a complex dispute or protecting their finances for the future.

To meet their unique needs we are exceptionally collaborative, working together across teams and time zones.

We are agile, focusing on strategy rather than rigid ideas and traditional hierarchy. It is a truly flexible working culture that puts people first.

Join us to be part of a team that is always looking to the future. Where initiative, big ideas and bold moves are always encouraged. Where you can truly be yourself.

What are We Looking for?

We are looking for an experienced Intellectual Property (Trademarks/Patents) Executive to join our well established and experienced team. The prospective candidate will work seamlessly across the full spectrum of our IP practice and will take responsibility for providing specialist support on Intellectual Property matters, including due diligence on portfolios, Intellectual Property litigation matters coordination of foreign trademarks as well. The role will at times be demanding and fast paced so you will need to be an efficient worker who can prioritise, multi-task and remain calm under pressure.

Areas of focus and responsibilities

• Working with attorneys preparing evidence on enforcement and prosecution matters.
• Opening new matters for tracking purposes.
• Other project management tasks as required from time to time.
• Preparing deadline reports for clients
• Drafting filings and instructions for global trademark portfolios
• Working with attorneys on corporate due diligence and global trademark assignment projects
• Managing requests from agents
• Organizing documentary requirements for different jurisdictions, including powers of attorney and certificates, and having these notarized or legalized according to the country requirements.
• Filing trademarks and registered designs in Singapore as a registered user of the IP2SG portal by IPOS
• Liaising with foreign associates on filing trademarks and registered designs overseas
• Administering and monitoring IP portfolios and IP applications and registrations in Singapore and overseas
• Assisting on due diligence reviews of portfolio status.
• Using fee schedules to preparing cost quotations for fee earners
• Assist patent clearance and freedom to operate studies.
• Conducting patent research and preliminary patent searches.
• Preparation of patent applications, filings and renewal applications.
• Assist with global patent prosecution projects.
• Provide effective communication support to the fee earners you work with, and their clients, including close monitoring of post telephone calls to ensure that urgent matters are dealt with accordingly.
• Providing seamless matter-related support, including preparing and sending standard emails and letters, monitoring deadlines, updating our client management database, resolving account queries and assisting in the monthly billing process, communicating with legal staff, clients and support staff, and filing (both electronic and hard copy)
• Responsible for conducting preliminary prosecution for US and foreign patent applications and performing other duties to support the team.
• Preparing correspondence to associate law firms, foreign associates and/or clients.
• Maintaining and monitoring patent database for deadlines and status checks. Communicating with attorneys and clients regarding upcoming deadlines.
• Liaison with patent offices and foreign counsel, updating deadlines and following up as necessary.
• Opening matter files, e-filing, scanning, photocopying, preparing and updating status reports
• Reviewing and processing foreign associate and vendor invoices.
• Together with other secretarial staff and our finance department, you will assist in keeping track of outstanding bills and keeping statements of account up to date and produce reports as and when required.
• During our monthly billing time you will assist with the production of bills using our finance and time recording systems
• Throughout your time with the firm, you will be encouraged to focus on your own skills development needs and seek up-grading training on a continuous basis.

This list of duties and responsibilities is not exhaustive. It is intended to describe the general content of, and requirements for the performance of this job, and as such, the role may also include the undertaking of additional tasks as required.

Skills and Experience:

• Diploma in legal studies or equivalent work experience required.
• 6-8 years of IP practice experience, with particular in-depth knowledge in:trademark search platforms – such as [IP team please complete]
  trademark clearances and filing, registration practice,
  IP enforcement, including Working knowledge of trademarks databases, AI and other IP related software is required.
• Experience and in-depth knowledge regarding U.S. trademark clearance, prosecution and post-registration requirements, in particular
• Experience in trademark filing and prosecution, including familiarity with registration practice, and in-depth knowledge of trademark filing, prosecution and maintenance practices in the USPTO, WIPO, and other major jurisdictions worldwide
• Familiarity with and the ability to update our trademark database which is based on WebTMS
• Experience with handling assignment recordal projects across multiple jurisdictions
• Good working knowledge of legalization requirements in major jurisdictions
• Meticulous with good attention to detail
• Exceptional organizational skills
• Have a clear and succinct writing style
• Be comfortable working to and taking personal responsibility for managing tight deadlines work well as part of a team
• Have good inter-personal skills, both verbally and in writing, whether dealing with colleagues, service providers or clients
• Be pro-active and able to demonstrate initiative

This list of duties and responsibilities is not exhaustive. It is intended to describe the general content and requirements for the performance of this job and, as such, the role may include the undertaking of additional tasks as required.

The essentials

• 9.00am – 6.00pm with flexibility to support our clients business needs
• 21 annual leave days + an annual 'Withers' Day'
• Hybrid work policies for our staff, aiming to achieve our 'business as usual' service to clients, ensuring a culture of trust and respect, as well as adapting to better and more sustainable ways of working

About Withers KhattarWong LLP

Withers KhattarWong LLP is amongst the largest international law firm in Singapore. We are a fully integrated global law firm with lawyers located across five continents in 17 offices.

Our broad global platform allows us to guide clients through the legal challenges inherent in the ever-changing international landscape. As our client, you will receive quality advice on diverse legal and tax issues through the services of one law firm with a single communication.

Internationally, we have made a reputation for ourselves as the leading law firm for private capital; our clients include public and private companies founded by successful families, MNCs, financial institutions, international brands, family offices and HNWIs, charities and not-for-profit organisations, amongst others. We pride ourselves for our role in helping our clients achieve success.

Information for Recruitment Agencies

Withersworldwide endeavours to recruit and fill vacancies directly. However, when we do need to engage with agencies, Withersworldwide operates a preferred supplier list and will not be accepting unsolicited applications from non-PSL agencies for this role.

Equal Opportunities Employment Statement

It is the policy of Withersworldwide to provide equal opportunities for all employees in relation to recruitment, training and promotion. Decisions in these areas will be made only by reference to the requirements of the job and shall not be influenced by any consideration of ethnic origin, religion, sex, age, sexual orientation or disability.

Key Responsibilities

Financial Reporting

· Prepare/oversee and review monthly financial statements for the entities within the group.

· Conduct analytical reviews of financial statements to identify trends, anomalies, and areas for

improvement.

Month-End and Year-End Close

· Manage the monthly and year-end close processes for all entities, ensuring accuracy and completeness.

· Reconcile accounts and prepare adjusting entries as necessary.

· Ensure all financial transactions are recorded in compliance with prevailing company policies, Singapore Companies Act and Singapore Financial Reporting Standards (International).

Tax Compliance

· Oversee quarterly Goods and Services Tax (GST) filings and ensure compliance with relevant tax regulations.

· Coordinate annual corporate tax filings

· Stay updated on changes in tax laws and regulations and implement necessary changes.

Cash Flow Management

· Prepare monthly cash flow forecasts to ensure adequate liquidity for operations.

· Monitor cash balances and manage intercompany fund transfers.

· Optimise working capital by managing accounts receivable and accounts payable.

Accounts Receivable

· Supervise the Accounts Receivable process, ensuring timely update of receipts in CMS and

accounting system.

· Review accounts receivable aging reports and follow up on overdue accounts.

· Develop and implement strategies to improve collection rates.

Accounts Payable

· Oversee the Accounts Payable process, ensuring timely and accurate recording of liabilities and payments to vendors.

· Implement and maintain internal controls to prevent fraud and errors.

· Negotiate payment terms with suppliers to optimise cash flow.

Budgeting and Forecasting

· Assist in the preparation of annual budgets and periodic forecasts.

· Monitor budget performance and provide variance analysis.

· Support strategic planning initiatives with financial analysis and projections.

Compliance and Internal Controls

· Ensure compliance with financial policies, procedures, and internal controls.

· Support internal and external audits by providing necessary documentation and explanations.

· Identify areas for process improvements and implement best practices.

Team Management

· Supervise and mentor two Accounts Executives, providing guidance and training as needed.

· Conduct performance evaluations and set development goals for team members.

· Foster a collaborative and high-performing team environment.

Ad-Hoc Analysis and Projects

· Conduct ad-hoc financial analysis to support decision-making.

· Participate in special projects and initiatives as assigned.

Requirements

· Bachelor’s degree in Accounting, Finance, or related field.

· Chartered Accountant or equivalent certification is an advantage.

· Minimum 5 years of relevant experience in finance and/or accounting roles.

· Strong knowledge of accounting principles, tax regulations, and financial reporting standards.

· Proficiency in accounting software (e.g., Xero) and Microsoft Office Suite (Excel, Word, PowerPoint).

· Excellent analytical, problem-solving, and organisational skills.

· Strong communication and interpersonal skills.

· Ability to work independently and as part of a team.

· High attention to detail and accuracy.

· Ability to multi-task and work under tight deadlines.

Interested candidates who wish to apply for the advertised position, please click on “Apply”. We regret that only shortlisted candidates will be notified.

EA License No. 01C4394 (PERSOLKELLY SINGAPORE Pte Ltd)

By sending us your personal data and curriculum vitae (CV), you are deemed to consent to PERSOLKELLY Singapore Pte Ltd and its affiliates to collect, use and disclose your personal data for the purposes set out in the Privacy Policy available at https://www.persolkelly.com.sg/policies. You acknowledge that you have read, understood, and agree with the Privacy Policy.

Key Responsibilities:

• Perform boundary, topographic, construction, and as-built surveys for various construction projects (roads, buildings, utilities, etc.).
• Determine and record land features, distances, and elevations on construction sites, ensuring all data is accurately collected and documented.
• Operate advanced surveying instruments such as Total Stations, GPS (Global Positioning Systems), levels, and laser scanners to collect field data.
• Review and analyze survey data for consistency and accuracy; create detailed survey reports, drawings, and maps based on the information gathered.
• Assist in the creation of detailed site plans and construction drawings, ensuring all measurements align with the project specifications.
• Work closely with engineers, project managers, and other stakeholders to provide timely and accurate survey information for project planning and execution.
• Ensure that construction is progressing according to plan by regularly measuring and confirming on-site layout, elevations, and alignment.
• Make sure that all survey work complies with relevant local, state, and national building codes, regulations, and industry standards.
• Ensure all surveying equipment is well-maintained, calibrated, and ready for fieldwork.

Qualifications:

• Bachelor’s degree in Surveying, Geomatics, Civil Engineering, or a related field.
• Proven experience (minimum 3 years) as a Land Surveyor in the construction industry.
• Proficient with survey equipment (Total Stations, GPS, levels, and laser scanning devices).
• Skilled in AutoCAD, GIS software, or other surveying software for data analysis and drawing generation.
• Knowledge of surveying principles, standards, and best practices within the construction industry.
• Familiarity with local land use regulations, zoning laws, and construction codes.
• Professional Land Surveyor (PLS) certification preferred or working toward certification.
• Strong proficiency in mathematics, geometry, and trigonometry for calculating land measurements and elevations.
• Ability to identify discrepancies or errors in data and work to resolve them.
• Strong verbal and written communication skills to collaborate with team members and document survey findings.
• Experience with drone surveying, 3D laser scanning, and modern technologies in land surveying.
• Advanced knowledge of AutoCAD Civil 3D or similar software for creating detailed designs.
• Experience with construction site layout and monitoring construction processes.
• Ability to work in remote or challenging environments.
• Strong organizational skills to manage multiple projects and deadlines.

At Alcon, we are driven by the meaningful work we do to help people see brilliantly. We innovate boldly, champion progress, and act with speed as the global leader in eye care. Here, you’ll be recognized for your commitment and contributions and see your career like never before. Together, we go above and beyond to make an impact in the lives of our patients and customers. We foster an inclusive culture and are looking for diverse, talented people to join Alcon.

As an Engineer under Engineering- Manufacturing System and Automation, you will be tasked to provide operational technical support to drive productivity and product quality with GxP compliance and regulatory requirements. You will also assist to drive/ execute control and automation projects and provide maintenance, backup and restore for IPC and PLCs. You will also carry out / support investigation for non-conformances.

In this role, a typical day will include:

· 1st level engineering support for major equipment downtime [24x7 supports]

· Focus on solving recurring/ long-term equipment issues through detailed understanding of the design or engineering concepts.

· Maintain and perform routine check and backup/restore for Industrial PCs/ PLCs.

· Lead and support automation/control related projects. Develop/review project documentations and related SOPs. Perform equipment/software validation.

· Prepare training materials on respective process/ system/ equipment in term of operation, maintenance or troubleshooting.

· Innovate, provide and implement ideas for process or equipment improvement.

· Ensure the system/equipment are comply with HSE, and Alcon quality requirement

WHAT YOU’LL BRING TO ALCON:

· Minimum 0-3 years of intensive hands on experiences in technical (Electrical/ Mechatronic /Electronic/Physics/ Automation) troubleshooting and experience on Siemens S7/TIA Portal, Beckhoff TwinCAT and/or Allen Bradley PLC.

· Experience on factory automation system installation/validation and understanding of GMP/GDP requirement.

HOW YOU CAN THRIVE AT ALCON:

· Good team player

· Enjoy working with various cross functional team across manufacturing site

Alcon Careers

See your impact at alcon.com/careers

Working Days: Mon-Fri

Working Timing: 09.00 - 06.00

Working Location: Paya Lebar

Starting Salary: $3,500 - $5,500 + AWS + VB

Key Responsibilities:

• Develop and implement strategic marketing plans to achieve company objectives and targets.
• Conduct market research and analysis to identify trends, opportunities, and competitive positioning.
• Collaborate with product management and sales teams to develop marketing collateral, sales tools, and promotional materials.
• Manage digital marketing efforts, including website optimization, email campaigns, SEO/SEM, and social media marketing.
• Oversee the creation and distribution of compelling content across multiple platforms, including blog posts, whitepapers, case studies, and videos.
• Measure and analyse marketing performance metrics to track ROI and optimize campaign effectiveness.
• Stay updated on industry trends and best practices to continually improve marketing strategies and tactics.
• Contribute to strategic decisions around the future direction of company's products.

Requirements:

• Bachelor degree in Marketing, Business Administration, or related field.
• 3 years of experience in marketing roles, with a proven track record of success in developing and executing marketing strategies.
• Strong understanding of digital marketing channels and tools, including Google Analytics, CRM software, and marketing automation platforms.
• Up-to-date with the latest trends and best practices in online marketing and measurement

Quah Siying (Jeslyn) R1982418

The Supreme HR Advisory Pte Ltd 14C7279

Overview of job

We are looking for a Digital Manager to join the EssenceMediacom team, in this role you manage Influencer & Amazon Marketing Strategy, focusing on optimizing performance, driving innovation, and enhancing brand visibility through data-driven decisions and creative marketing approaches for cohesive and effective marketing efforts.

Reporting of the role:

This role reports to: Account Lead, Singapore

3 best things about the job:

• Working in one of the most digitally advanced and forward-thinking media agency that is globally connected
• The position will provide you with opportunities to challenge yourself to bring in new thinking and provide value in digital planning across funnel
• An opportunity to work with and learn from highly experienced, action-oriented media practitioners

Responsibilities of the role:

Influencer Expert:

• Develop and strategize influencer marketing approach for the brand
• Analyse Influencer data to align with business goals and propose actionable interventions
• Identify top competitors and analyse their unique strategies; prepare a comprehensive analysis report.
• Identify competitive and landscape content trends using available tools & map Influencer trends and recommend strategies
• Track key content points (KCPs) and recommend ideas
• Assist in developing content calendar ideas
• Collaborate with Brand POC to build the KOL plan for the month; share KOL insights and interventions
• Refine growth measurement for Influencer approach; understand and improve attribution metrics
• Confidently participate in pitches while working collaboratively with the rest of the team.

Amazon Expert:

• Develop comprehensive Amazon advertising strategies to deliver business goals
• Design campaigns on Monthly basis with the Brand team
• Manage and optimize Amazon advertising campaigns, including Sponsored Products, Sponsored Brands, and Sponsored Display.
• Conduct in-depth keyword research and competitive analysis to inform campaign strategies.
• Continuously monitor and adjust campaigns to maximize performance and achieve KPIs.
• Analyze campaign data to assess effectiveness and identify areas for improvement.
• Generate detailed reports on campaign performance, including key metrics such as sales, ROI, ACOS (Advertising Cost of Sales), and customer acquisition cost.
• Provide strategic insights and recommendations based on data analysis to inform future campaigns.
• Collaborate with the brand team to ensure Amazon advertising strategies are integrated with overall marketing initiatives.
• Experiment with new ad formats, targeting options, and strategies to drive innovation and improve performance.
• Implement best practices for campaign management, optimization, and reporting.

Measures of success –
In three months:

• Strong understanding of client business model
• Team Point of Contact for Amazon & Influencer related queries
• Build professional relationship with teams and lead performance driven strategies with clients
• A keen understanding on the various platforms and systems which power eCommerce media

In six months:

• Independently provide Ecom & Influencer solutions towards ad-hoc request from clients
• Be the person whom the client goes to for day-to-day activities. Able to propose ideas and activities to answer identified challenges in regards to Amazon & Influencers
• Mentor Interns and assist in leading a small-scale project (identify needs, formulate ideas into plan, set the scope and present to the Manager
• Improved workflow efficiencies across the teams
• Be on top of all the betas and innovations in the digital space and be able to articulate and share with internal and external stakeholders and how it could be relevant and useful to them
• Driving cross-channel synergy – Connect the power across Media & Brand Teams

In 12 months:

• Be comfortable in developing proposals and preparing Influencer & Amazon media strategies in line with the overall campaign
• Be able to lead and provide strategic insights on Amazon & Influencer matters
• Be confident in taking part in pitches whilst working together with the rest of the agency

Minimum qualifications:

• Bachelor’s Degree
• Good understanding of all Influencer Media
• Experience in managing multi market campaigns (globally / regionally)
• Proven record of success in running audience-based/performance driven/direct response campaigns
• Comfortable using Microsoft excel/automated dashboards, etc. – An analytical mind that is creative as well as data driven to identify trends/patterns and insights
• Ability to work within and effectively manage a team, decisively organizing multiple assignments for both self and team direct reports
• Extremely business-minded and detail-oriented, with clear and proven organizational skills
• Demonstrate genuine curiosity and interest in our clients & their business

More about GroupM

GroupM - GroupM leads and shapes media markets by delivering performance enhancing media products and services, powered by data and technology. Our global network agencies and businesses enable our people to work collaboratively across borders with the best in class, providing them the opportunity to accelerate their progress and development. We are not limited by teams or geographies; our scale and diverse range of clients lets us be more adventurous with our business and talent. We give our talent the space, support and tools to innovate and grow.

Discover more about GroupM at www.groupm.com
Follow @GroupMAPAC on Twitter
Follow GroupM on LinkedIn - https://www.linkedin.com/company/groupmworldwide

About GroupM Singapore

GroupM Singapore operates in one of the most dynamic and exciting environments in the world. Although it is a small domestic market, there is a vibrant media industry which is undergoing rapid evolution as digital technology reshapes the way marketing supports advertisers’ needs. Being at the crossroads of Asia means, that aside from the local clients and media owners, we also have a high proportion of multi-national clients, renowned brands and media owners. Making GroupM Singapore the Number One organisation to join and develop your career in media investment.

GroupM is an equal opportunity employer. We view everyone as an individual and we understand that inclusion is more than just diversity – it’s about belonging. We celebrate the fact that everyone is unique and that’s what makes us so good at what we do. We pride ourselves on being a company that embraces difference and truly represents the global clients we work with.

Join Fortinet, a cybersecurity pioneer with over two decades of excellence, as we continue to shape the future of cybersecurity and redefine the intersection of networking and security. At Fortinet, our mission is to safeguard people, devices, and data everywhere. We are currently seeking a dynamic Solution Architect to contribute to the success of our rapidly growing business.

You would act as the Systems Engineer for Security Operations (SecOps).

As a Systems Engineer, you will:

• Be a highly skilled individual with exposure in analysing technology environment, identifying gaps, creating solution prototype, understanding business outcome, convincing solution adaptation, develop and driving security roadmap.
• Find the most appropriate technical solution with TCO consideration to solve existing business problems.
• Present to customers as a trusted technical advisor and solution stack provider through a consultative approach.
• Drive technical solutioning of Fortinet solution in SecOps, derive use case and architectural design to incorporate Fortinet solution into SOC environment.
• Architect and design reference architecture adapting the concept to protect, detect, analyse, respond and remediate.
• Be field and deals focused, evangelizing solution offering, lead and front customer engagement on technical front for strategic or large opportunities in Singapore.
• Formulate technical win strategies and discuss, with credibility, competitive offers in the marketplace and work with account team to formulate best approach to win offering in account.
• Lead conversations about industry trends and emerging changes to the security in the Singapore vertical. Landscape that partner/customer needs to be aware of and planning to deal with when moving to the next generation infrastructure and service offering.
• Collaborate and work close with local SE team and Regional technical team, while sharing feedback from the field and promoting new technical requirements (RFEs).
• Provide design consultation and best practice guidance.
• Develop relationships with technology alliances and partners SA who will be critical to winning over new top-tier customers.

We Are Looking For:

An insightful and influential collaborator to join our team. We encourage you to apply for this position if you have the following qualities:

• BSC, BEng or equivalent and 8+ years of experience with technical SE / SA and SOC, Incident responses, Penetration testing responsibilities.
• Strong understanding in concepts of mitigating attack vectors and defense in depth.
• Experience in Software Define Networking, Network Firewall virtualization and Orchestration.
• Strong knowledge and comfortable with high degree of activities in API scripting, Python, Golang, Shell scripting.
• Strong knowledge of Security Operation Centre workflow, Incident Analysis and Incident Handling approach.
• Good knowledge on security strategies for container and micro service platform.
• Good knowledge of the following technologies: Routing, Switching, VPN, LAN, WAN, Network Security, Intrusion Detection, Anti-Virus, Advance Threat Prevention, Web Application Firewall, Distributed Denied of Services, Application Delivery Controller, and Mail security, Deep Packet Inspection, Deception Technology, EDR.
• Good knowledge on upcoming security and networking trends and ability to stitch Fortinet suite of products into a turnkey solution to develop a sustainable and efficient security ecosystem.
• Good understanding on virtualization platform and service chaining.
• Strong advocate of consultative-based approach in solutioning and selling.
• Good team player and highly motivated individual with strong problem solver mentality.
• Preferably with achievement on CISA, CISSP, GIAC, OSCP, CREST, FCNSP NSE, AWS CSA or MCSE.

Why Join Us:

At Fortinet, we embrace diversity and inclusivity. We encourage applications from diverse backgrounds and identities. Explore our welcoming work environment designed for a rewarding career journey with an attractive Total Rewards package to support you with your overall health and financial well-being. Join us in bringing solutions that make a meaningful and lasting impact to our 660,000+ customers around the globe.

We will only notify shortlisted candidates.

Fortinet will not entertain any unsolicited resumes, please refrain from sending them to any Fortinet employees or Fortinet email aliases. Should any Agency submit any resumes to Fortinet, these resumes if considered, will be assumed to have been given by the Agency free of any related fees/charges.

Position: Chemist

• Work Location: Jurong Island (Company transport provided near Jurong East MRT)
• Work hours: 8 am to 4.30 pm (Mon-Fri)
• Salary range: $4000 - $5500 + $200 (site allowance)

The Chemist is part of the pioneer team in the startup of EVAL production line, the Chemist is responsible for setup of QC Laboratory at new EVAL site, including management and training of Laboratory analyst, Laboratory system establishment and management to achieve safe and stable commissioning and startup of the new plant.

Requirements:

• Bachelor's degree in chemistry or related field
• Minimum 5 years’ experience in analytical lab with manufacturing facility
• Experience required in new Laboratory set up, system establishment.
• Experience required with GC, ICP, GC-MS, Antek, KF, IR, UV, Extruder, DSC etc.
• Experience required in statistical process control and statistical quality control.
• Experience preferred in polymer testing and analytical techniques.
• SAP & LIMS experience preferred.

Responsibilities:

• Interpret laboratory results that are outside of the technical ability of the Lab Analysts.
• Review all process and final product test results to check for validity and possible quality related
• issues.
• Assist quality lab manager in classification for final product and compounding lots.
• Assist quality lab manager to develop and implement QC specifications and standards.
• Assist quality lab manager to establish lab system according to HSEQ requirements.
• Conduct method development and validation, review and upkeep SOP of test procedures,
• calibration procedures and analytical instruments.
• Analyse, review and troubleshoot reliability issues of laboratory equipment and analysis problem
• and develop practical solutions.
• Liaise with vendors to troubleshoot and maintain laboratory equipment.
• Develop, implement, and follow calibration plan for equipment to ensure lab data is always
• accurate, consistent, and repeatable.
• Manage lab external agency audits and management systems certification compliance.
• Support Manufacturing, Quality, Sales, and Product Management functions.
• Assist lab manager, production, or other departments with special projects, as needed.
• Lead Special lab Projects and new grade trials.
• Implement and participate in safety and quality improvement activities.
• Evaluates reported results for consistency with plant process conditions.
• Trains laboratory personnel on new instruments and procedures as needed.• Conduct internal audits on the proper execution of test methods.
• Liaise with Supplier, execute procurement process and receipt.
• Monitor and follow up on daily lab analysis result for accuracy and troubleshooting.
• Task as assigned by QC Manager

Chin Wai Loon Reg No: R24121618

The Supreme Hr Advisory Pte Ltd EA No: 14C7279

The KPMG Actuarial Services team offers innovative business solutions to help clients navigate the rapidly changing insurance industry. Our professionals have sound technical skills with the ability to cut through complex issues to help our clients make more effective and efficient business decisions. We invite highly motivated, dynamic professionals to join our growing Actuarial practice. Successful candidates will play a significant role in offering a wide range of actuarial consultancy services in the insurance and financial services industry.

The role involves:

• Performing actuarial audit for our life insurance and reinsurance clients
• Liaising with internal and external stakeholders to perform assessments, discuss the findings and prepare assessment reports
• Contributing to IFRS 17 projects including assisting in financial impact assessment, performing actuarial modelling and providing technical support
• Participating in advisory engagements related to capital and risk management reviews, reserving and pricing reviews, mergers and acquisitions consulting, and pension valuation
• Reviewing or building financial models including business planning/ forecasting, corporate financing and capital management
• Mentoring and training of junior staff

The ideal candidate should have:

• Possess a recognised degree or relevant qualification
• At least 2-6 years of experience in the life insurance or consulting field preferably within the ASEAN market
• Possess strong communication, analytical and problem-solving skills with the ability to work independently
• Advanced proficiency in actuarial modelling with Prophet is a must

About Us

TikTok is the leading destination for short-form mobile video. At TikTok, our mission is to inspire creativity and bring joy. TikTok's global headquarters are in Los Angeles and Singapore, and its offices include New York, London, Dublin, Paris, Berlin, Dubai, Jakarta, Seoul, and Tokyo.

Why Join Us

Creation is the core of TikTok's purpose. Our platform is built to help imaginations thrive. This is doubly true of the teams that make TikTok possible.

Together, we inspire creativity and bring joy - a mission we all believe in and aim towards achieving every day.

To us, every challenge, no matter how difficult, is an opportunity; to learn, to innovate, and to grow as one team. Status quo? Never. Courage? Always.

At TikTok, we create together and grow together. That's how we drive impact - for ourselves, our company, and the communities we serve.

Join us.

About the Team

TikTok's SMB team aims to help businesses, agencies and brands of all sizes unleash their creative side, connect with our audience, or perhaps be discovered! From designing scaled sales and service delivery programs to ensuring our customers have tailored tools and products at their fingertips, our SMB team combines operational expertise with a customer-centric mindset to help businesses achieve their marketing goals on TikTok, no matter how big or small.

The APAC Project and Operation team aims to establish and maintain project management standards, processes, and best practices, ensuring that key strategic projects for APAC SMB are executed efficiently. The team works in close collaboration with Sales Leaders, Monetization Strategy, Product and Marketing teams together to tackle underlying issues of the business. We are building a team of self-starters, motivated individuals who thrive in a fast-paced environment. You have an appetite for learning, innovation, and are comfortable solving challenging problems, with the solutions to benefit SMB teams across APAC markets. You will be responsible for defining project goals and scopes, driving clear and efficient communication across diverse functions and regions, continuously optimizing our business solutions for global clients.

Responsibilities:

Business strategies

• Lead the overall APAC SMB business operation strategies, tactics and processes in order to support APAC SMB leaders across SEA, AUNZ, Japan and Korea through prioritization and course of action.
• Partner cross functionally and lead independently the design, execution and implementation of key strategic projects for APAC SMB team, including project plans, roadmaps, resources and timelines aligned with organizational goals and priorities across multiple markets or business segments.

Business management

• Develop and implement project performance metrics, reporting mechanisms, and dashboards to provide visibility and insights to senior leadership and stakeholders.
• Continuously monitor project progress, identify potential risks and issues, and implement proactive mitigation strategies to ensure successful project delivery within defined constraints.
• Establish and maintain project governance frameworks, processes, and best practices to ensure consistency, transparency, and adherence to standards across the organization
• Provide thought leader to mid (6 month) and long (1-2 year) perspective for APAC SMB's planning

Strategic networking

• Build and maintain productive relationships with internal and external stakeholders; facilitate effective decision-making by presenting project updates, risks, and recommendations to senior leadership and steering committees.

Team Development

• Manage, develop and export talents within the organization

Minimum Qualifications

• Minimum 5 years of experience in project/program management, strategy, operations or related field.
• Proven experience in designing and executing complex, multi-faceted projects spanning across different regions or countries, preferably in a global or multinational environment.
• Strong understanding of project portfolio management, resource allocation, risk management, and project prioritization in alignment with organizational strategies.
• Excellent communication skills in English, both written and verbal, to effectively present findings and recommendations to stakeholders across different cultures and regions.
• Proficiency in data analysis and reporting to provide insights and recommendations to senior leadership. Global travel is required.

Preferred Qualification

• Proven expertise in project management methodologies and tools.
• Strong entrepreneurial spirit that can develop and lead a new initiative from the ground up; thrive in ambiguity. Digital ad sales experience is a great asset

TikTok is committed to creating an inclusive space where employees are valued for their skills, experiences, and unique perspectives. Our platform connects people from across the globe and so does our workplace. At TikTok, our mission is to inspire creativity and bring joy. To achieve that goal, we are committed to celebrating our diverse voices and to creating an environment that reflects the many communities we reach. We are passionate about this and hope you are too.

Account Executive, East area, $3000-4000 (6months contract)

• East area
• Monday to Friday 9am to 6pm
• START ASAP
• 6 months contract (Extendable)
• Training and transportation provided

Job description:

• Assist in verifying invoices to ensure accuracy (e.g., amounts match purchase orders, goods are recorded in the accounting system).
• Support monthly processing of intercompany and vendor invoices in the accounting software.
• Retrieve documents (physical or digital) as required for audits, monthly reporting, and other purposes.
• Assist with tasks related to receivables.
• Facilitate communication and coordination with external parties when needed.
• Help in preparing reports.
• Support testing during system or process upgrades.
• Perform other ad-hoc tasks as assigned.

Requirements:

• Minimum of Diploma/Degree in Accounting / Finance
• 2-3 years of experience in Account Executive
• Experience in Aerospace industry will be additional advantage

Interested applicants, kindly WhatsApp to 87511349 and email your updated resume to [email protected] and we regret that only shortlisted candidates will be notified

Yvonne Chai Cheng Man

Reg No: R23115356

EA License: 23C2060

Disclaimer: The company is committed to ensuring the privacy and security of your information. By submitting this form, you consent to the collection, processing, and retention of the information you provide. The data collected (which may include your contact details, educational background, work experience and skills) will be used solely for the purpose of evaluating your qualifications for the position you're applying for. Your data will be stored securely and retained for the duration necessary to fulfill our hiring process. If you are not selected for the position, your data will be kept on file for a limited period in case future opportunities arise. You have the right to access, correct, or delete your data at any time by contacting us at Quess Singapore | A Leading Staffing Services Provider in Singapore (quesscorp.sg)

Admin Assistant cum Account

Working Hours: Monday-Friday (9.00 am - 6.00 pm)

Working Location: Bartley

Salary: $2000-$2800

Requirements

• Preferably with 2 years of Administrative/ Accounting experience

Responsibilities

• Assist the company's management team with administrative and accounting tasks.
• Perform general office duties and upkeep of office to ensure that it is always neat and tidy.
• Assist to prepare sale quotation and invoices
• Keep good records of the company documentation.
• Assist in coordination with vendors
• Printing, scanning and filing documents (e.g. tax invoices, invoices issued etc.)
• Keeping good records of supplier invoices and payment
• Other admin/accounts duties as assigned by superior.
• Assist team on project coordination if required
• Assist team on submitting permit to work application to landlord before projects commence

Chew Xing Shan Reg No: R22107044

The Supreme HR Advisory Pte Ltd EA No: 14C7279

WhatsApp: +65 83592812 [Shannon]

Job Description & Requirements

KEY RESPONSIBILITIES & EXPECTATIONS: •

Work within specified business territories, industries and accounts to generate effective business opportunities and exceed sales targets for the business • Develops specific demand generation plans to include cold-calling, social selling and direct marketing and attending industry events to build relationships with key prospects; • Manage incoming requests for information (RFI), requests for proposal (RFP) in a professional and creative manner in accordance with the company’s policies and the established sales processes and frameworks • Understand the clients’ business needs and develop tailored value propositions using all relevant skills and solutions to delight clients and deliver transformational added value • Work closely with the inside business development networks to identify leads and cross-sell opportunities • Represent Teleperformance at industry events, including round tables, speaking forums and new business events • Keep all necessary reporting accurate and updated on a regular basis.

SKILLS AND EXPERIENCE REQUIRED: • Demonstrated mastery of and passion for the art of selling, a love of data and an understanding of how to utilize the power of analytics to support customer goals. • High level of Strategic thinking skills and orientation to business growth. • Ability to work with different teams and influence. • Exceptional time management skills; ability to organize, prioritize and manage multiple projects with overlapping goals and objectives. • Fluency in English is a must. Additional Asian languages are desirable. • Solid Project management skills. • Ability to identify areas of opportunity, develop a plan of action to improve, implement and evaluate plan effectively. • Strong analytical, negotiation and communication skills. • Experience with Asian markets. • A proven ability to build, mentor and lead successful sales teams. • Experience with end-to-end end BPO Operations and industry’s best practices would be an advantage.

In this role, you will review, assess and approve shield claims within service turnaround time. As part of this dynamic role, you will report to Team Lead, PruShield Claims and work closely with various stakeholders to ensure that the output is accurate and compliant to internal policy and regulatory requirements.

Job Description:

• Review, assess and approve shield claims within service turnaround time. Ensure the output is accurate and compliant to internal policy and regulatory requirements.
• Attend to claims investigations, service recovery and enquiry
• Attend to medical clarification with hospitals and clinics
• Involve in projects assigned by supervisor
• Provides quality customer service including interacting with customers, answering customer enquiries and effectively handling customer complaints

Who we are looking for:

Competencies & Personal Traits

• Strong command of the English language (spoken and written)
• Familiarity with human anatomy, general diseases and disease management

Working Experience

• 4 years of experience as a Life & Health claims assessor

Professional Qualifications

• OMA, FLMI (Fellow, Life Management Institute)

Education

• Degree holder of biology & life sciences discipline

Language

• English

Responsibility:

• To manage the site team, which consists of Network, Server, ID Administrators, Operators and Deskside Engineers; and responsible for all IT Services rendered at the Institute.
• To manage the Client representatives such as Account Managers, IT Managers, SLO, CIO and other users who are recipients of the Services.
• To be the Site Coordinator at the Institute, as a Single Point of Contact ("SPOC") and as a liaison officer for the End Users. In addition, he /she also acts as a supervisor to all the Onsite Support Staff.
• SLA Performance – Ensure no SLA Failure
• IMAC Reports – Ensure all IMAC Requests are performed in accordance with the SLA
• Tracking of Cases – Ensure all cases are tracked to closure in accordance with the deliverables
• Resources – Manage the resources on day-to-day basis to ensure designated resources are in place.
• Compliments and Complaints – Work closely with the Institute to ensure high compliments and no or nil complaints.
• Day to Day Operations is run with minimal interruptions to the services
• All meetings with internal and external parties are documented and followed through
• Responsiveness – All emails, calls and any other communication are responded to, on a timely manner

Required Experience:

• Bachelor's degree / diploma in computer science, business, or a related field.
• 2-3 years of management and related experience in IT
• Proven ability to solve problems creatively.
• Strong familiarity with project management software tools, methodologies, and best practices.
• Excellent analytical skills.
• Strong interpersonal skills and extremely resourceful
• Comfortable to work in a healthcare environment. This role will require you to take the necessary vaccines

GIC is one of the world’s largest sovereign wealth funds. With over 2,000 employees across 11 locations around the world, we invest in more than 40 countries globally across asset classes and businesses. Working at GIC gives you exposure to an extraordinary network of the world’s industry leaders. As a leading global long-term investor, we Work at the Point of Impact for Singapore’s financial future, and the communities we invest in worldwide.

Technology Group
We experiment, design, and lead a 24×7 global business where we support core capabilities in asset management, trading, investment operations, and risk management. We deliver secure, reliable, and integrated solutions, and provide insights on new, and emerging technologies.

Service Integration and Management
You will help to deliver excellent end-user experiences and provide high quality support across our staff in 11 global offices

What impact can you make in this role?
You will be empowered to be at the top of your game by providing strategic partnership, and innovative technology solutions that supports GIC’s vision of being a tech-driven, global, long-term investment firm.

What will you do as an IT Service Management (ITSM) Engineer?

• Support IT Service Management operations, project and enhancement initiatives
• Develop service requests in ITSM platform
• Provide support in implementation of IT service management activities which may include the following areas:Analysis of service requests and enhancement the catalogue items
  User requirement gathering and solution design
  Build or enhance service requests in ITSM platform
  ITSM setup and configuration that adhere to the current ITSM process
  ITSM platform patching, upgrade, and maintenance works
  Work with Automation/Orchestration team to integrate with catalogs, approvals, and workflows
  Maintain and develop technical documentation and standard operational procedures
  Ensure compliance with IT security standards, policies and procedures
  Work closely with various IT Infrastructure and Operations teams to support and troubleshoot problems and issues
  

What makes you a successful candidate?

• Experience with ITSM platform architecture on BMC Helix, or other ITSM platform such as Service Now, Atlassian JIRA Service Management, Freshworks, etc
• Proficiency in programming languages such as JavaScript, Python for use in automation
• Experience in technology delivery – preferably with some experience of delivering in automation and optimization.
• Excellent problem-solving and analysis skills, with the ability to identify and address complex engineering challenges

Work at the Point of Impact
We need to be forward-looking to attract the right people to help us become the Leading Global Long-term Investor. Join our ambitious, agile, and diverse teams - be empowered to push boundaries and pursue innovative ideas, share your views, and be heard. Be anchored on our PRIME Values: Prudence, Respect, Integrity, Merit and Excellence, which guides us in how we make our day-to-day decisions. We strive to inspire. To make an impact.

Flexibility at GIC
At GIC, our offices are vibrant hubs for ideation, professional growth, and interpersonal connection. At the same time, we believe that flexibility allows us to do our best work and be our best selves. Thus, our teams come into the office four days per week to harness the benefits of in-person collaboration, but have the flexibility to choose which days they work from home and adjust this arrangement as situational needs arise.

We are an equal opportunity employer
GIC is an equal opportunity employer, and we value diversity. We do not discriminate based on race, religion, color, national origin, sex, gender, gender expression, sexual orientation, age, marital status, veteran status, or disability status. We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please email [email protected] at any point of the application or interview process if adjustments need to be made due to a disability.

Learn more about our Technology Group here:
https://gic.careers/group/technology-group/

To be considered for the role, please submit a formal application through the GIC Careers site at:

https://careers.gic.com.sg/job-invite/16161/