Duties & Responsibilities:
Managing scheduling, training, and performance evaluations
Handling guest inquiries, feedback, and ensuring customer satisfaction.
Ensuring high standards of customer service, quality, and efficiency
Maintain overall restaurant cleanliness both indoors and outdoors
Work together with the team and department lead to execute the functions of the department
Order taking and menu description
Up-selling products based on your extensive product knowledge
Building and maintaining relationships with guests
Maintaining guest satisfaction levels by being proactive in service operations
Improving procedures and systems
Requirements:
Excellent attitude and very hardworking
Well-groomed and presentable
Excellent communication and soft skills
Very passionate about service and food
Good interpersonal skills so as to build good working relationships with colleagues and managers
Good problem-solving skills to ensure continued operations in the face of challenges