Our client is a specialized provider in Asia that focuses on delivering unique solutions for welding gases and safety, aiming to enhance operational efficiency and safety practices across various industries.

• Oversee the entire procurement process, ensuring accurate matching of invoices with orders.
• Conclude all accounts payable transactions, provide the necessary documentation to the Finance department, and acquire the required signatures.

Requirements:

• GCE “O” level and above
• At least 1 year of experience in Purchasing Administration.

If you are keen to apply for the position, kindly email your detailed resume in MS Word to [email protected]

Please note that only shortlisted candidates will be notified.

For more job opportunities, please visit our website at www.recruit-expert.com

EA Licence: 19C9701

Registration: R21100996

• Promote the tug and barge services to existing clients and develop new clientele and markets, including both direct and indirect sales of the company’s assets and third-party assets.
• Support the Marketing Manager in identifying and developing sales strategies for promoting the tug and barge services.
• Compile market trends and relevant information about the tug and barge industry, and offer recommendations and feedback to the Marketing Manager.

Requirements:

• Possess own transport with valid Class 3 licence
• Diploma in Maritime or equivalent.
• At least 3 years of experience in Marine industry.
• Proficient in BIMCO.
• Ability to calculate charter hire rates.
• Good understanding of maritime rules, regulations, and contracts.

If you are keen to apply for the position, kindly email your detailed resume in MS Word to [email protected]

Please note that only shortlisted candidates will be notified.

For more job opportunities, please visit our website at www.recruit-expert.com

EA Licence: 19C9701
Registration: R21100996

Our client is a leading provider of maritime energy solutions.

• Oversee deliveries between vessels and vendors, ensuring efficient and timely coordination.
• Provide regular updates to stakeholders, monitor docking schedules, and manage the issuance and confirmation of NOR.
• Track vessel downtime, coordinate meetings, and ensure effective communication between all relevant parties.
• Maintain accurate records and documentation to ensure compliance with company policies and procedures.

Requirements:

• Diploma and above
• At least 2 years of working experience.
• Strong coordination skills to work effectively with stakeholders and prioritize tasks.

If you are keen to apply for the position, kindly email your detailed resume in MS Word to [email protected]

Please note that only shortlisted candidates will be notified.

For more job opportunities, please visit our website at www.recruit-expert.com

EA Licence: 19C9701

Registration: R21100996

Thrive Organisation is looking for the most outstanding candidate to represent the clients we work partner with, providing fitting solutions to meet specific requirements and drive results.

We are looking for people who will “walk the talk”. There is no such thing as a mundane routine here! Be prepared for an unparalleled environment!

Why choose us?

1. Career Development

* We are determined to provide you with the necessary resources, mentorship, and growth opportunities to fuel your professional advancement

2. Travel Opportunities

* We encourage collaboration among our offices and teams worldwide. As a result, team members may have opportunities to work on projects that involve travel to other cities or countries, fostering a deeper understanding of diverse cultures and business practices

3. Personal Growth

* We offer a wide range of learning and development opportunities, including workshops, training sessions, and mentorship programs. We believe that growth happens when we push our boundaries

Who are we looking for?

* A growth mindset - the belief that abilities and intelligence can be developed through dedication and hard work

* Team members with the attitude that is more likely to share knowledge, seek guidance from others, and contribute to a supportive and knowledge-sharing culture within the organization

Our client is an established retailer specializing in ladies apparel.

• Liaise with overseas suppliers regarding shipment deliveries and prepare monthly documentation for shipping insurance.
• Update purchase order confirmations and assist in allocation planning and stock transfers for new product launches.
• Monitor overall stock movement to ensure availability across e-commerce and online channels, and maintain pricing records.
• Prepare and conduct monthly training sessions for Promoters on seasonal and new products.

Requirements:

• GCE N Level and above
• At 2 years of relevant working experience
• Proficient in MS Excel and Microsoft Office Suite.
• Strong communication and interpersonal skills with the ability to work effectively in a team.

If you are keen to apply for the position, kindly email your detailed resume in MS Word to [email protected]

Please note that only shortlisted candidates will be notified.

For more job opportunities, please visit our website at www.recruit-expert.com

EA Licence: 19C9701

Registration: R21100996

• Responsible for the planning and preparation of thought provoking, challenging educational and fun activities for children
• Deliver children with a safe, secure, inclusive and nurturing environment

Requirements:

• DECCE-T/Degree in Early Childhood Care
• At least 3 year of preschool setting experience

If you are keen to apply for the position, kindly email your detailed resume in MS Word to [email protected]

Please note that only shortlisted candidates will be notified.

For more job opportunities, please visit our website at www.recruit-expert.com

EA Licence: 19C9701

Registration: R21100996

What do we expect from you?

The Event Executive is responsible for supporting the planning, coordination, and execution of events at Mondrian Singapore Duxton. This role requires a proactive approach to client servicing, logistical coordination, and attention to detail. The Event Executive will collaborate with clients and internal teams to ensure the smooth delivery of events that exceed guest expectations.

How your day looks like?

Event Planning & Coordination

• Assist clients in finalizing event requirements, including venue setup, menu selection, and audiovisual needs.

• Prepare event proposals, contracts, and banquet event orders (BEOs) with clear and concise details.

• Liaise with internal teams (catering, banquet, housekeeping, front office) to coordinate event logistics.

Client Relationship Management

• Build and maintain strong relationships with clients, providing personalized service and attention.

• Conduct site inspections and pre-event meetings to ensure all client needs are addressed.

• Handle client inquiries and resolve any issues or concerns promptly.

Event Execution

• Ensure proper setup and execution of events according to client specifications and hotel standards.

• Provide on-site support during events, troubleshooting and managing last-minute adjustments as needed.

• Coordinate with service teams to ensure smooth event flow and guest satisfaction.

Administrative Duties

• Maintain accurate records of event details, contracts, and post-event evaluations.

• Track event budgets and ensure cost control.

• Assist in preparing monthly reports on event performance and revenue.

Business Development Support

• Work closely with the Sales team to identify potential business opportunities.

• Assist in preparing promotional materials for the hotel’s event services.

• Maintain a network of vendors and suppliers to enhance event offerings.

Team Collaboration

• Participate in team meetings and provide updates on ongoing and upcoming events.

• Share feedback and insights to improve event processes and guest experiences.

Requirements

• Education: Diploma or degree in Hospitality, Event Management, or a related field.

• Experience: 1-2 years of experience in event management or hospitality, preferably in a hotel setting.

• Strong organizational and time-management skills.

• Excellent communication and interpersonal abilities.

• Proficiency in event management tools, CRM systems, and MS Office Suite.

• Knowledge of F&B operations, room layouts, and event logistics.

• Personal Attributes:

• Detail-oriented and solution-focused.

• Positive attitude and ability to work under pressure.

• Flexible and adaptable to changing client needs.

How do I deliver this?

• Tell it like it is- Authentic, honest, you mean it, sincere, true.

• Have fun and make friends - fun, energetic, whimsical, upbeat, “wink", casual.

• I've got your back- Accountable, responsible, makes up for own promises, knows how to take ownership, follows - thru, dependable.

• Play to win - Original, cutting edge, new, "outside the box”; open to new possibilities, different.

• Right here, right now - Attentive, detail-oriented, always focused, always in the moment, precise, owns the guest.

What do we expect from you?

The Event Coordinator will play a vital role in planning, organizing, and executing events at Mondrian Singapore Duxton. This role requires exceptional organizational skills, attention to detail, and the ability to deliver memorable experiences for clients and guests. The Event Coordinator will act as the primary liaison between clients and internal departments, ensuring seamless communication and service delivery from inception to execution.

How your day looks like?

Event Planning & Coordination

• Collaborate with clients to understand their event goals, requirements, and budget.

• Develop detailed event plans, timelines, and schedules.

• Coordinate with internal teams (e.g., F&B Team, housekeeping, and front office) to ensure flawless execution.

Client Relationship Management

• Serve as the main point of contact for clients throughout the event lifecycle.

• Conduct site visits, meetings, and consultations to finalize event details.

• Provide personalized recommendations and solutions to enhance client satisfaction.

Logistics Management

• Arrange and oversee event setups, including venue layout, décor, audiovisual, and F&B

services.

• Ensure all equipment and materials are in place and functioning correctly.

• Handle last-minute changes, challenges, or special requests promptly and effectively.

Event Execution

• Supervise the on-site delivery of events, ensuring all client expectations are met or

exceeded.

• Act as the primary contact for troubleshooting during events.

• Monitor guest satisfaction and address any feedback or concerns.

Administrative Duties

• Prepare contracts, proposals, and invoices in collaboration with the Sales/Finance team.

• Maintain accurate event documentation, including client correspondence, contracts, and post-event reports.

• Track and manage event budgets, ensuring cost efficiency.

Business Development Support

• Assist the Events Manager in identifying opportunities to grow the hotel’s event business.

• Participate in marketing efforts, including social media promotions and event showcases.

• Maintain a strong network of suppliers, vendors, and partners.

Requirements

• Education: Diploma or degree in Hospitality Management, Event Management, or a related field.

• Experience: Minimum 1-2 years of experience in event coordination, preferably in a hotel or hospitality setting.

Skills:

• Strong organizational and multitasking abilities.

• Excellent verbal and written communication skills.

• Proficiency in event management software and MS Office Suite.

• Knowledge of banquet operations, catering, and audiovisual setup is a plus.

• Personal Attributes:

• Detail-oriented and proactive problem solver.

• Able to work under pressure and adapt to fast-paced environments.

• Passion for delivering exceptional guest experiences.

How do I deliver this?

• Tell it like it is- Authentic, honest, you mean it, sincere, true.
• Have fun and make friends - fun, energetic, whimsical, upbeat, “wink", casual.
• I've got your back- Accountable, responsible, makes up for own promises, knows how to take ownership, follows - thru, dependable.
• Play to win - Original, cutting edge, new, "outside the box”; open to new possibilities, different.
• Right here, right now - Attentive, detail-oriented, always focused, always in the moment, precise, owns the guest.

✨Lead with Purpose, Ignite New Opportunities, and Shape your Future!✨

We are one of the leading Sales & Marketing company assisting our established clients in providing them a one-stop solution to increase their sales revenues and market shares through face-to-face marketing.

We are looking to develop the next talent from scratch in our industry to a business partner in the future. If you have the desire, our systems have set many talents just like you!

What you will be doing:
- Ensure customer satisfaction

• Position: Operations Manager (Fast Food Chain)
• Working Hours:5 days, 8.30am- 6pm
• Salary: $6500 -$8000 + $500 transport allowance
• Location: Geylang, and required to travel to 15 branches. Company will be moving to Woodlands Senoko in 2026

Interested applicants can also send your resume to WA: +65 8827 8712 (Ms Lynne) and allow our Consultant to match you with our Clients. No Charges will be incurred by Candidates for any service rendered.

TAN LEE XIAN Reg No: R24123487

The Supreme HR Advisory Pte Ltd EA No: 14C7279

Job scope:

• Analyse data relationships, patterns and trends to gain important insights and make informed decisions
• Develop and maintain business continuity strategies, policies and guidelines
• Establish business continuity processes
• Provide leadership during crisis situations
• Direct negotiation policy and develop negotiation limits
• Facilitate innovation and lead managers to manage change
• Establish and maintain strategic business partner relationships
• Resolve conflicts with stakeholders
• Develop service recovery framework
• Drive customer loyalty for service excellence
• Develop and establish financial budget and plan
• Drive service quality and customer satisfaction
• Create original applications or ideas to reveal new possibilities and reshape goals through high level of innovativeness
• Facilitate innovation process within the organisation
• Lead by example at organisational level. Inspire, motivate and guide others to adopt a point of view, make changes or take action. Cultivate an open, cooperative and collaborative learning culture for the organisation
• Champion a service excellence ethos
• Lead managers to develop organisational and governance strategies
• Establish strategies for the allocation and deployment of resources efficiently and effectively
• Foster business relationships and organisational diversity
• Strategize workforce for service excellence
• Provide mentorship to help others in their professional and personal development to improve performance and further their careers
• Develop managers and high-potential employees through organisational talent capability reviews
• Develop self to maintain professional competence to lead an organisation
• Develop a business plan
• Establish business strategies for the business function
• Establish operational plans for the business function
• Strategize service operations
• Anticipate potential problems beyond the current scope and apply higher order problem solving tools and techniques to turn problems into opportunities
• Lead programme and project after-action review
• Develop a risk management framework, policy and process
• Manage compliance with F&B hygiene policies and procedures
• Manage revenue management

Requirements:

• At least Diploma in Business Management or any related fields
• Minimum 8 years’ experience in F&B operations with at least 3 years’ experience in leading at least a market chain outlets as Operations Manager or equivalent
• Ability to forecast and follow through budgets
• Set business plans and strategies with control in place
• High analytical skills to identify opportunities and trends in making business decisions
• Excellent computer skills in Power point, Words & Excel
• lf-initiate with inter-department leaders to develop plans to meet business KPIs
• Set vision and lead the team to achieve business results

About Service Cloud:
Service Cloud is a game-changer in the realm of customer service, designed to elevate support operations to new heights. Imagine a platform that seamlessly integrates all customer interactions—whether through email, phone, or messaging apps— into a unified system. This is exactly what Service Cloud does, transforming every customer communication into a case that is intelligently routed to the right service agent for swift resolution. Combined with AI (Agentforce), Service Cloud is at the forefront of transforming customer service experiences. Find out more about Service Cloud and Agentforce
If you are an experienced Account Executive interested in a career in sales, working with customers to solve problems with our Service solution & AI - then read on to learn more!


Role Description
We are currently looking for a driven and enthusiastic experienced Sales professional with knowledge of technology and proven B2C and/or B2B sales and account management experience! You will be selling our Service Cloud, AI and Agentforce products across a regionally aligned portfolio of accounts. As a Sales Account Executive, you will work in partnership with the existing Account owners and carry quota for the product sales to develop business opportunities and revenue growth:

Your Impact:
Our Cloud Specialist Sales team is growing, and we have newly created role based in ASEAN, looking after a range of Enterprise and Commercial customers. We are looking for Cloud Account Executives (sellers) who are passionate about and want to get involved in the power that AI and Agentforce will bring to our Service Cloud offering. As a Service Cloud Account Executive, you will leverage the untapped potential of Service Cloud by partnering with existing account owners (Core Account Executives) and be responsible for achieving a dedicated quota for Service Cloud product sales.

You will formulate and implement a strategic sales approach within an assigned region, driving revenue growth by penetrating the existing customer base and developing new opportunities, positioning the incredible value of key Service Cloud solutions. Establishing yourself as a trusted advisor for the Services industry, you will work closely with customers to deeply understand their unique challenges and goals, identify opportunities where our Service Cloud solution can help them achieve their business objectives, and blaze new trails within their organizations.

Responsibilities:
Develop and implement successful campaigns across the Service Cloud Field Service, Digital Engagement & install base, prospects, and whitespace.
Personally build new leads from prospecting efforts and assist others in thoroughly qualifying leads and sales opportunities.
Leverage business from new and established relationships.
Strategize, negotiate, and close business deals.
Understand the commercial aspects of the Service Cloud solution.
Exceed an annual sales quota by running a full sales cycle to address client problems and transform their business related to their contact center needs.
Enable and educate internal teams to ensure they can successfully seek Service Cloud opportunities.
Be customer-facing as required.

Requirements:

• Achiever - proven success achieving set sales targets and familiar with complex deal cycles. Strong sales discipline and tenacity, able to see a path forward despite challenges.
• Passion for Services - experience selling similar solution stacks, or management positions in the customer service industry, or a subject matter expert
• Strategist - Able to develop and execute strategies, bringing everyone along on the journey. We need you to amplify the Service Cloud message across internal and external stakeholders
• Value selling - demonstrated experience in uncovering customer needs, curious and always asking "why" to unlock how Service Cloud can add value to the customer
• Team seller - collaborate with multiple internal and external stakeholders to drive the best outcomes for the customer and Salesforce, negotiating & influencing outcomes
• Trusted partner - Passion for working with customers and guiding them on the Salesforce Customer Journey.
• Multi-tasker - able to multi-task & organise time effectively to manage multiple deals simultaneously

This role is perfect for those who prefer a collaborative, team value selling approach for a dedicated product solution but enjoys the adrenalin of closing deals and hitting targets. By focusing on Service Cloud, you will become a subject matter expert on the value it will bring to customers whilst still contributing to our business growth in a fast-paced, collaborative, and fun atmosphere.

Job Description

Heroku is a cloud-based platform-as-a-service (PaaS) that simplifies the process of deploying, managing, and scaling web applications. It provides a platform for developers to build, deploy, and run applications without needing to worry about the underlying infrastructure and server management. Heroku is known for its ease of use and developer-friendly approach, making it the go-to choice for companies and developers looking to quickly bring their web applications to market.

Our Heroku Account Executives play a crucial role in driving the growth of the Heroku business and helping our Enterprise customers succeed. They build positive, trusted relationships with both key team members and executive decision-makers within their patch, and become integral in helping customers realize value from their Heroku investments.

Day to Day

• Build and maintain strong relationships with existing and potential customers.
• Understand clients' business needs and objectives to effectively drive digital transformation using Heroku solutions.
• You will use your skills to develop opportunities, through both warm leads and whitespace prospecting.
• Focus on customer success to help drive growth in existing Heroku accounts.
• Develop and drive the overall long-term strategy for the account, aligned to customer business objectives
• Perform account planning at assigned accounts, coordinating with various sales resources to ensure strategic alignment
• Collaborate with cross-functional teams, including marketing and technical support, to meet customer needs.
• Prepare and deliver accurate quotes and proposals to customers.
• Stay informed about industry trends and competitors in the Heroku space.
• Understand the broader Salesforce product portfolio, and how Heroku drives strategic value in the Customer 360

Required Experience:

• At least 7+ years of quota-carrying software or technology sales and account management experience.
• Coverage of ASEAN market will be preferred
• Managing the sales cycle from technology champion to the c-suite (CIO, CISO, CTO)
• Experience selling complex technologies to primarily an IT buyer
• Consistent track record of over-achieving quota (top 10-20% of company) in past positions.
• Education: Degree or equivalent relevant experience required. Experience will be evaluated based on the core competencies for the role (e.g. extracurricular leadership roles, military experience, volunteer roles, work experience, etc.)

Preferred Experience:

• Experience selling in the Cloud industry or technical software sales experience (ex: IaaS or SaaS)
• Experience with analytics, data, databases, predictive modeling, DevOps and/or application development

• Position title : Sales Executive( Retail Sales)
• Location: Serangoon
• Working Days: 6 days a week (Must be able to work on weekends)
• Working hours : 11am to 9pm
• Salary : $3,100 basic+ Comm

Interested applicants can also send your resume to WA: +65 8827 8712 (Ms Lynne) and allow our Consultant to match you with our Clients. No Charges will be incurred by Candidates for any service rendered.

TAN LEE XIAN Reg No: R24123487

The Supreme HR Advisory Pte Ltd EA No: 14C7279

Requirement

• Candidate with retail or jewellery experience is an added advantage
• Minimum GCE “N” level

Job Scope

• Understand and be able to explain to customers the range of Jewelley the company has to offer
• Promote the various products, services and schemes to customers
• Attend to customers and ensure service delivery standards are met in achieving total customer satisfaction
• Achieve monthly sales targets.
• Ensure merchandise and displays are consistently well presented and displayed
• Manage and maintain the overall positive image of the showroom

• Sales & Service Coordinator
• Working location: Hillview
• Working days: 5.5 days
• Working hours: Mon – Thur (08:30 to 18:00), Fri (08:30 to 17:30), Alternate Sat(08:30 to 12:00)
• Salary: $2,800 - $3,000 + Commission + Annual Performance Bonus

Interested applicants can also send your resume to WA: +65 8827 8712 (Ms Lynne) and allow our Consultant to match you with our Clients. No Charges will be incurred by Candidates for any service rendered.

TAN LEE XIAN Reg No: R24123487

The Supreme HR Advisory Pte Ltd EA No: 14C7279

Responsibilities

• Understand the market and find new avenues to generate business to hit department targets
• Find new avenues of growth through long-term service contracts to augment ad-hoc business.
• Assist in preparing proposals and quotations for incoming enquiries
• Prepare information and assist the Manager with tender submissions
• Provide input and assist with new digital and traditional marketing campaigns
• Follow up on submitted proposals and work closely with the Manager to foster strong relationships with customers
• Create and track submitted proposals and report status to the Manager
• Develop an appropriate network of industry contacts and reach out with direct marketing tools
• Liaise with manufacturers of products to study problems, troubleshoot technical questions and relay information back to Manager
• Represent at trade exhibitions and events as required
• Accompany the Manager for client meetings as needed.

Requirements

• Proficiency in Microsoft Office
• Relevant work experience

• Prepare and implement commercial contracts and relevant documents (including trading, hedging and shipping contracts)
• Make sure the organisation’s contracts and documents are accurate and well maintained in a systematic database

Requirements:

• Diploma in Business/Finance/Maritime or equivalent
• At least 1 years of experience in Oil Trading industry

If you are keen to apply for the position, kindly email your detailed resume in MS Word to [email protected]

Please note that only shortlisted candidates will be notified.

For more job opportunities, please visit our website at www.recruit-expert.com

EA Licence: 19C9701

Registration: R21100996

• Support the planning, implementation and upgrade of the cybersecurity products and solutions.
• Train external and internal clients on how to use the company products and solutions.

Requirements:

• Diploma in IT/Cyber Security Engineering or equivalent
• At least 2 years of CyberArk experience in IT, IS or Cybersecurity industry.

If you are keen to apply for the position, kindly email your detailed resume in MS Word to [email protected]

Please note that only shortlisted candidates will be notified.

For more job opportunities, please visit our website at www.recruit-expert.com

EA Licence: 19C9701
Registration: R21100996

• Overall, in-charge of the terminal operations to ensure efficient and safe operations.
• Responsible for the department's resources and budget to meet the company's objectives.
• Display all-aspect service excellence by elevating the organisational behaviour, culture and thinking in service design, planning, execution and follow-up on operational matters.
• Create ideas to develop the annual and long-term business plans, forecast performance and develop business case for new projects and estimate financial and resources required to deliver performance targets.
• Monitor and evaluate operations on site are carried out in accordance with safety, health, environment and loss preventive policies, rules, regulations and according to company’s standards.

Requirements:

• Degree in any relevant engineering discipline.
• At least 5 years of terminal operations experience in Oil & Gas/Chemical Process Plant.
• Strong knowledge in operational process, safety and product knowledge.
• Proven leadership and people management skills.

If you are keen to apply for the position, kindly email your detailed resume in MS Word to [email protected]

Please note that only shortlisted candidates will be notified.

For more job opportunities, please visit our website at www.recruit-expert.com

EA Licence: 19C9701

Registration: R21100996

We are looking for candidates to drive new businesses, to SUPPORT and to INTRODUCE new customers to our clients.

This is an EXCELLENT opportunity for you, if you’re looking to make a huge impact in a HIGH- GROWTH environment. If you thrive on ownership and functioning creatively and collaboratively with teammates, this is the role for you!

What you'll bring to the table:

- Good communication skills
- A love for regular human interaction.

- Self-motivated.

- If the word "NO" just makes you more adamant to succeed at something.

What we HAVE:

- Supportive team who coach and developing talented salespeople.

- Realistic goals and activity-based bonuses, with competitive commissions.

- Regular company and team social events.

If you have what it takes, then we would definitely like to speak with you!

Our client is a global provider of intelligent automation and integrated security management solutions.

• Oversee and manage facilities, security projects, and maintenance from concept to completion.
• Work with cross-functional teams to gather requirements and design tailored solutions.
• Establish a maintenance regime for facilities to ensure minimal downtime.
• Ensure projects are completed on time, within budget, and meet the highest quality standards.

Requirements:

• Diploma in Electrical & Electronics Engineering/Instrumentation Control or equivalent.
• Minimum 2 years of hands-on project execution experience in ELV and CCTV.
• Good understanding of Electrical Control.

If you are keen to apply for the position, kindly email your detailed resume in MS Word to [email protected]

Please note that only shortlisted candidates will be notified.

For more job opportunities, please visit our website at www.recruit-expert.com

EA Licence: 19C9701

Registration: R21100996

• Acquire new clients through business development/cold calling
• Source, screen, interview and shortlist potential candidates to match with the client requirements
• Develop and maintain a strong working relationship with clients and candidates

Requirements:

• At least 2 years of proven track records in recruitment, sales, business development or similar experience
• Good understanding of sourcing and recruiting process
• Confident, sales driven and results oriented

If you are keen to apply for the position, kindly email your detailed resume in MS Word to [email protected]

Please note that only shortlisted candidates will be notified.

For more job opportunities, please visit our website at www.recruit-expert.com

EA Licence: 19C9701

Registration: R1326740

We are looking for a dedicated and personable Service Operator to join our team. As a Service Operator, you will be the first point of contact for our guests over the phone, ensuring that their requests and inquiries are handled efficiently and with the utmost professionalism. This role is crucial to delivering the exceptional guest experience Mondrian Singapore Duxton is known for.

Key Responsibilities:

• Answer all incoming calls promptly and professionally, directing them to the appropriate departments or handling guest requests directly.
• Process guest requests, such as room service, housekeeping, or maintenance needs, and ensure timely follow-up and resolution.
• Provide accurate information about hotel facilities, services, and local attractions to guests.
• Manage internal communication between departments to coordinate and fulfill guest needs seamlessly.
• Record and log guest requests and any service issues, ensuring clear communication and efficient solution.
• Handle emergency calls and follow hotel protocols to ensure guest and staff safety.
• Assist with wake-up calls and other routine guest service requests.
• Uphold hotel standards in all interactions to ensure a positive and welcoming guest experience.

Qualifications:

• Experience: Previous experience in a customer service role; experience in hospitality or hotel services is a plus.
• Communication Skills: Strong verbal communication skills in English; additional languages are an advantage.
• Technical Skills: Familiarity with hotel phone systems and property management systems is helpful.
• Customer Service: Friendly, patient, and committed to providing exceptional guest service.
• Problem-Solving: Ability to handle guest inquiries or issues calmly and efficiently.
• Team Player: Work collaboratively with all hotel departments to meet guest needs.
• Flexibility: Willing to work in shifts, including weekends, nights, and holidays.

How do I deliver this?

• Tell it like it is- Authentic, honest, you mean it, sincere, true.
• Have fun and make friends - fun, energetic, whimsical, upbeat, “wink", casual.
• I've got your back- Accountable, responsible, makes up for own promises, knows how to take ownership, follows - thru, dependable.
• Play to win - Original, cutting edge, new, "outside the box”; open to new possibilities, different.
• Right here, right now - Attentive, detail-oriented, always focused, always in the moment, precise, owns the guest.

Adhere to hotel specifications and standards in operating the dishwashing machine to wash designated restaurant and kitchen wares, clean and maintain equipment and dishwashing/kitchen/cafeteria/compactor/storage areas. Assist in washing pots, pans and other kitchen utensils/equipment. Complete other special cleaning projects as assigned.

Established in 2001, Nanyang Institute of Management ("NIM") is a forward-looking premier education provider in the region. At NIM, we focus on "Nurturing Today for Tomorrow" with a student-centric culture that places learning needs above all else. We pride ourselves on the ability to offer an environment that is geared towards achieving academic and teaching excellence while nurturing our students as a whole.

We have an exciting career opportunity for the position of Student Service Executive and invite talented individuals to join us in our mission.

Job Description:

• Administer students' admissions, withdrawals, course completions, attendance tracking, and payment processes.
• Manage the front desk and attend to walk-in customers, student inquiries, feedback, complaints, and requests.
• Respond to email and phone inquiries related to courses.
• Coordinate various school administrative matters between different departments.
• Provide assistance to the Head of School and lecturers as needed.
• Assist with ad-hoc departmental responsibilities, such as marketing workshops, outreach, student orientation, and graduation ceremonies, as required.
• Perform other tasks as directed by the Department Manager or Vice President, Academic.

Job Requirements:

• Diploma or GCE ‘A’ level holder.
• Two years of relevant working experience in an international private education setting.
• A good track record in the service industry, with a passion for customer service and achieving excellence in customer satisfaction.
• Effective interpersonal and communication skills, both verbal and written.
• Ability to adapt to evolving priorities.

Established in 2001, Nanyang Institute of Management ("NIM") is a forward-looking premier education provider in the region. At NIM, we focus on "Nurturing Today for Tomorrow" with a student-centric culture that places learning needs above all else. We pride ourselves on the ability to offer an environment that is geared towards achieving academic and teaching excellence while nurturing our students as a whole.

We have an exciting career opportunity for the position of Personal Assistant and invite talented individuals to join us in our mission.

Job Description:

• Manage the President’s calendar of appointments and meetings.
• Coordinate and organise meetings, including the preparation of agendas, materials, and follow-up on actionable tasks.
• Provide regular reminders and updates about upcoming meetings and their status.
• Prepare detailed and accurate reports and documents.
• Attend various events organised by the Chamber of Commerce or other local institutions with the President.
• Maintain the president’s office in a clean and orderly condition, ensuring files are stored and returned to their proper places.
• Provide support for other assignments as directed by the President.

Requirements:

• Bachelor’s Degree in Business Management or a related field.
• 3 years of experience as a Personal Assistant or in a similar role, preferably within an international private education institute.
• Detail-oriented with the ability to effectively manage multiple tasks simultaneously.
• Proficient in English and Chinese, with the ability to communicate effectively with stakeholders, clients, or partners across different geographical locations.
• Effective interpersonal and communication skills, both verbal and written.
• Ability to adapt to evolving priorities.
• Able to travel and attend events outside of regular working hours.

Primary responsibility is to provide memorable experience to customers within the Spa, including, but not limited to, massage & beauty services, retail, membership, fitness programs and pool. The Spa Therapist will perform spa treatments and focus on customer care ensuring all brand standards and standards of protocols are known and applied. He/she will focus on continuous learning, improvement and maximization of guest satisfaction. The Spa Therapist will also contribute actively to grow, develop and maintain a consistent clientele within the Spa and Fitness department. The Gold Standards will be understood and practiced on a daily basis.

Essential Job Functions:

• Develop and maintain complete knowledge ofAbility to perform and excel in all spa treatments, reception tasks.
  All spa services and products
  Fitness programs, pool
  
• Maintain actively the daily operations of the SpaCleanliness of all spa area
  Contribute and support actively Reception team, spa and fitness assistant
  Lateral services within the department and with other departments
  Linen control
  Retail
  Promotions
  
• Learn and grow as a spa therapist to perform all treatments at their highest level of excellence.
• Communicate appropriate and essential information to spa therapists to enable them to excel professionally.
• Adhere to hotel standards in delivering excellent quality service.
• BudgetDaily/Weekly and Monthly budget understanding.
  
• Attend the following meetings:Departmental
  Daily departmental Line-ups
  
• Maintain the Ritz-Carlton standards with all staff.
• Assist for the Inventory (Retails and professional)
• Follow all company policies and procedures
• Perform any task deemed necessaryby management
• Actively contribute to promote spa fitness and pool through any marketing action validated by the hotel involving or not commissions.

Secondary Job Functions:

1. Support and encourage all hotel initiated activities involving or not commissions.
2. Maintain or improve EES scores.
3. Contribute to internal training for staff at departmental meetings or line-ups.
4. Generate Wow Story.
5. Promote Great Idea Program.
6. Champion CFP (Community Footprint Program).
7. Promote constantly spa menu.
8. Ensure healthy Gallup scores.

Essential:

• College degree.
• Massage or skin care licence and/or certification.
• Strong communication skills.
• Experience in Spa therapist position and spa operational experience.
• Full working knowledge of spa treatments and fitness, programs and products

Desirable:

• Computer literate.
• Hospitality experience

Skills:

• Follow the Ritz-Carlton Gold Standards (Credo, Service Values, 3 Steps of Service, Motto and Employee Promise) at all times.
• Deliver with consistency memorable spa experience to the customers and contribute to develop a loyal clientele, in house and locally.
• Ability to work as a team and contribute actively to good team spirit.
• Ability to work cohesively with other departments & co-workers as part of a team.
• Ability to schedule various services for individuals and large groups.
• Retail purchasing and inventory.
• Ability to focus attention on details