Responsibilities:

• Provides high quality service to achieve maximum customer satisfaction by resolving the customer query at first contact where possible
• Understands the customer and establishes needs to offer relevant products, services and solutions
• Takes ownership and initiative to complete necessary research and customer follow up or direct the customer to the appropriate department for resolution
• Responsible for achieving individual key performance indicators whilst maintaining appropriate operational risk control and compliance in all activities
• Ensure customer complaints are escalated to internal teams, regulatory bodies as appropriate, in line with prevailing policies
• Carry out administrative tasks and systems updating activities in line with procedures which operate in the respective area
• Enhance customers' experience by introducing them to self-service banking channels that suit their needs
• Meet all service standards and assigned targets at the individual and team levels

Requirement:

• Minimum Diploma in any discipline
• With 1-2 years of experience in customer service-related roles.
• Ability to face customers in banking branch setting.
• Tech-savvy and willing to be trained.

Thank you for your interest!

We respect your privacy and all communication will be treated with confidentiality. If you wish to know more about this position or explore other roles, please prepare your updated profile and get in touch with our consultant at [email protected]

Cristina Malabuyoc Malijan EA License No. 02C3423 Personnel Registration No. R1111547

Please note that your response to this advertisement and communications with us pursuant to this advertisement will constitute informed consent to the collection, use and/or disclosure of personal data by ManpowerGroup Singapore for the purpose of carrying out its business, in compliance with the relevant provisions of the Personal Data Protection Act 2012. To learn more about ManpowerGroup's Global Privacy Policy, please visit https://www.manpower.com.sg/privacy-policy

Responsibilities:

• Responsible for collecting and delivering ship spare parts or repaired items to/from store, workshop, PSA terminals, and anchorage points.
• Operate a 14-footer diesel truck (manual) safely and efficiently.
• Handle cargo loading/unloading and ensure compliance with safety regulations.

Requirements:

• Possess Singapore Class 4 Driving License.

Company Registration Number: 201622755N

EA Licence: 19C9859

Registration Number: R2090276

Details:

• Permanent Position
• Up to $3,800
• Central

Responsibilities:

• Training Material Enhancement: Standardise and improve training slides and materials, ensuring they are professional, visually appealing, and aligned with branding.
• Content Consistency: Ensure all training content is consistent in design and quality.
• Technology Integration : Leverage on tools and technologies like Padlet, Mentimeter, Canva, Kahoot to create engaging learning experiences.
• Interactive Learning Design : Incorporate case studies, group discussions, activities and exercises to make learning more engaging.
• Continuous Improvement and Collaboration with Trainers : Analyse feedback collected and identify areas of improvement. Collaborate with trainers to refi ne and improve course content to enhance the quality of future training sessions.
• Database and System Maintenance : Upkeep of the Training Management System (TMS) to ensure materials and resources are updated and accessible.

Qualifications and Skills

• Proficiency in design tools like PowerPoint, Canva, and basic photo editing and raster graphic design app.
• Strong attention to detail in design and content presentation.
• Good communication skills and ability to collaborate with trainers and team.
• Ability to analyse feedback to continuously improve training materials and engagement strategies.

Interested Applicants, please click Apply Now.

Chow Zi Qing

R2199258

Revup Proservices Pte Ltd

EA.24C2366

Responsibilities:

• Handle full spectrum of Accounts Payable and General Ledger functions up to Trial Balance
• Checking of supplier invoices with GRN, import permit, and related supporting documents.
• Processing payment to supplier
• Prepare and compilation of quarterly GST for Finance Manager’s review
• Assist and prepare financial results
• Weekly banking in of cash
• Petty cash and reimbursement payout
• Reconciliation of intercompany transactions
• Monthly bank reconciliation
• Assist with parts creation and stock reallocation as and when required
• Issuance of invoice and credit notes as and when required
• Covering AR / Billing Executive when required
• Assist in ad-hoc duties when required by Finance Manager/Director

Requirements:

• Minimum Diploma in Accounting, Accountancy or Finance, or related field
• Diligent with initiative and a team player
• Meticulous and comfortable working with numbers
• Able to multitask and perform ad-hoc duties
• A keen eye for detail and desire to probe further into data
• Ability to stick to time constraints
• Proficient in Microsoft Office Applications and Oracle NetSuite system
• Minimum 3 years relevant experience in similar industry
• Able to start work immediately or at a short notice is an added advantage.

Interested candidates, please send your updated CV to [email protected]

Tempserv Pte Ltd (06C3745)

R1983591

Responsibilities:

• Able to handle over-the-counter transactions in an efficient and accurate manner.
• Assist in customers' enquiries and ensure the Company's service delivery standards are met in achieving total customer satisfaction.
• Prospect and introduce customers to the Bank's products and services.
• Educate and migrate customers to use digital platform.
• Manage customer wait time and service level.
• Manage customer negative impact and complaints.

Operations & Financial

• Perform all banking activities in accordance with the Bank's regulatory requirement.
• Maintains customer confidence and protects bank operations by keeping information confidential.
• Contributes to self and team effort by accomplishing related results needed.

Requirements:

• Diploma/Higher NITEC/Degree in Banking/Finance or any similar industry
• Highly adaptable and ability to deal with ambiguity.
• Experience in delivering customer journeys, and digital features
• Adept at use of data to drive productivity and performance.
• Willing to work on weekends
• Training will be provided

Interested Candidates may send their resume and cover letter directly to [email protected] ,stating the position as the subject title in the email.
Hibah Bakhtavar | EA License No. 02C3423 | Personnel Registration No. R21103109

Responsibilities

• Manage schedules: Create and maintain schedules for the project
• Manage budgets: Create budgets and strategies to reduce expenses
• Monitor project progress: Track the project's progress and address any issues
• Communicate with stakeholders: Keep stakeholders informed of the project's status
• Assign tasks: Translate the project's scope and requirements into tasks and assign them to team members
• Document project progress: Keep project documentation up to date
• Support project managers: Work with project managers to identify and remove roadblocks

Skills

• Strong communication and interpersonal skills
• Active listening
• Ability to work well with others
• Ability to hold team members accountable

HOW TO APPLY:

Interested applicants, please click on “Apply Now” and provide the below details in your resume.

We regret only shortlisted candidates will be notified.

Trust Recruit Pte Ltd

EA License No: 19C9950

EA Personnel: Ding Xin Er

EA Personnel Reg No: R22106669

• Manufacturing firm
• Opportunity for growth
• Comprehensive package

We are seeking a highly organized and proactive Executive Assistant/ PA to support C suite stakeholders in a dynamic environment.

The ideal candidate will possess exceptional communication and multitasking skills, with a strong attention to detail. Responsibilities include managing schedules across various regions for C suite stakeholders, coordinating meetings, preparing reports, and handling correspondence. The successful applicant will be a key contributor to their team's efficiency, ensuring smooth operations and effective project management.

The ideal candidate should have minimum of 4 to 8 years of experience supporting C levels, comfortable with traveling and ideally able to start on short notice.

If you are keen, please click on the link to apply or email me with your updated CV at [email protected] Look forward to hearing back, thank you.

Reg No. R2095920
BeathChapman Pte Ltd
Licence no. 1986137

We're seeking an experienced Network Infrastructure Specialist to join our clients team. As a key member of our clients IT infrastructure team, you will be responsible for designing, implementing, and managing their network infrastructure services. Your expertise will ensure seamless network operations, high availability, and optimal performance.

Key Responsibilities:

Network Administration

• Manage and configure network infrastructure components, including routers, firewalls, switches, and telecommunication links
• Implement network security measures, including firewall rules, patches, and security hardening
• Perform network upgrades, backups, and disaster recovery operations

Incident & Problem Management

• Provide 2nd-level network support, resolving incidents and problems within established SLAs
• Perform problem diagnosis, propose and implement measures to prevent recurrence

Change & Release Management

• Collaborate with the team to plan, schedule, and release network system changes
• Ensure adherence to change management processes and procedures

Configuration Management

• Develop and maintain a comprehensive configuration database/library of IT infrastructure components

Capacity & Performance Management

• Monitor network capacity, perform planning and optimization
• Conduct performance tuning to ensure optimal network performance

Process Management

• Develop and implement IT service management processes, aligning with corporate security policies and guidelines

Project Management & Support

• Provide infrastructure support for projects, ensuring timely delivery
• Manage infrastructure enhancement/upgrade projects, adhering to established project management guidelines

Documentation

• Develop and maintain technical and process documentation for IT infrastructure

Requirements:

Qualification

• Degree in Information Technology or related discipline
• Preferably attained CCNA, CCNP, MCSE, CCSA, CCSE

Experience and Technical Skills Set

• At least 5 years of hands-on experience in managing network and security equipment
• Supervisory experience, with good written and verbal communication skills
• Proficiency with MS Office tools

Other Criteria

• Good interpersonal skills, able to work independently and in a team
• Strong analytical and problem-solving abilities
• Customer-oriented mindset, with a sense of initiative and ability to multi-task

We are seeking a skilled and motivated Infrastructure Engineer to join our client's team. In this role, you will be responsible for designing, implementing, and managing the infrastructure that supports our company’s IT systems. You will work with various teams to ensure that all infrastructure components are secure, efficient, and scalable. The ideal candidate will have strong problem-solving skills and a passion for managing complex IT environments.

Responsibilities:

• Design, implement, and manage the organization’s IT infrastructure, including servers, networks, storage, and cloud resources.
• Ensure high availability, security, and performance of IT systems and infrastructure.
• Plan and execute infrastructure upgrades, migrations, and improvements.
• Monitor and maintain network performance, including troubleshooting and resolving issues related to servers, networking equipment, and storage.
• Configure, install, and support hardware, software, and networking systems.
• Work with security teams to implement and maintain security policies, firewalls, and encryption standards.
• Collaborate with other IT teams to support business needs and ensure that infrastructure resources are aligned with company goals.
• Automate infrastructure tasks to improve efficiency and reduce manual intervention.
• Manage disaster recovery plans and ensure backups and system restorations are completed as needed.
• Create and maintain system documentation, including configurations, policies, and procedures.
• Provide technical support and guidance to internal teams and end users on infrastructure-related issues.
• Stay up-to-date with the latest trends and technologies in infrastructure engineering.

Requirements:

• A graduate in Computer Science, Information Technology, Engineering, or a related field.
• Proven experience working with IT infrastructure, including servers, networks, storage, and cloud environments.
• Hands-on experience with virtualization technologies (e.g., VMware, Hyper-V) and cloud platforms (AWS, Microsoft Azure, Google Cloud).
• Strong knowledge of networking protocols (TCP/IP, DNS, DHCP, etc.) and networking hardware.
• Experience with infrastructure automation tools (e.g., Ansible, Terraform, Puppet).
• Strong understanding of security best practices and experience implementing security measures in infrastructure environments.
• Proficiency in scripting languages such as PowerShell, Bash, or Python.
• Familiarity with database management systems and backup solutions.
• Excellent problem-solving, troubleshooting, and analytical skills.
• Strong communication skills, both written and verbal, with the ability to collaborate with cross-functional teams.
• Ability to manage multiple tasks simultaneously and prioritize based on business needs.

Kindly send your updated CV to [email protected]

Only shortlisted candidates will be notified.

(EA Reg No: 20C0312)

We are seeking a skilled Data Centre Engineer to manage the day-to-day operations and maintenance of our data center facilities. The ideal candidate will have a strong background in building technologies, mechanical and electrical services, as well as experience in data center facility and vendor management.

Key Responsibilities:

• Manage the operations and maintenance of data center facilities, ensuring all systems are running efficiently.
• Oversee the mechanical, electrical, and building systems, ensuring they meet the performance and sustainability standards.
• Collaborate with vendors to manage and optimize service contracts, ensuring timely and efficient service delivery.
• Coordinate and ensure proper project execution for new installations or upgrades.
• Provide support for troubleshooting and resolving technical issues in the facility.
• Implement and maintain best practices in facility management, ensuring regulatory compliance and safety standards are met.
• Track and monitor facility performance, ensuring optimal uptime and operational efficiency.
• Work closely with internal teams to plan and execute preventive maintenance tasks.
• Ensure effective communication with stakeholders, including internal teams and external vendors.

Skills and Qualifications:

• Strong knowledge of building technologies, mechanical and electrical systems, and facilities management.
• Proven experience in data center facility management and vendor management.
• Excellent interpersonal and communication skills.
• Project management experience is preferred.
• Ability to manage multiple tasks and track job progress effectively.
• Problem-solving mindset with a focus on efficiency and uptime.

(EA Reg No: 20C0312)

Only shortlisted candidates will be notified

Please email a copy of your detailed resume to [email protected] for immediate processing.

Job Description:

• To plan with Director of Engineering and carry out preventive maintenance throughout the hotel to ensure standards are maintained for guest comfort.
• To prioritise with and carry out maintenance as requested by Director of Engineering/Departments on a daily basis to ensure the smooth running of all hotel departments.
• To motivate and develop the Engineering team to reach to their fullest potential ,together with Director of Engineering.
• To ensure guest-centric approach to works, schedules with priority placed on services which impact guest satisfaction.
• To liaise and work closely with Director of Engineering, the MCST and FCC to ensure smoother operations and consistency in approach.
• To record meter readings and liaise with the Director of Engineering egarding options to improve energy management and conservation.
• To be responsible for the testing of fire alarms, emergency lighting etc. on a routine basis as required by local Council and Fire Service.
• To liaise with the Body Corporate with regards to maintenance issues and re-charge labour and materials at agreed rates
• To ensure compliance with all legislation, including Health and Safety and Environmental.
• To liaise with the Director of Engineering regarding the use of contractors within the Hotel, controlling expenditure and ensuring work is to the standard required by the Company and manufacture specifications.
• To ensure the cost effective and hygienic removal of rubbish from the hotel areas and monitor to ensure areas are clear and free of offensive odour.
• To be available to carry out emergency maintenance work outside of normal working hours, as required for: full power failure, evacuation fire system re-set and / or failure of mechanical systems.
• To maintain records of repair work and daily checks as required by local Council, Government and Manufacturer specifications.
• To liaise closely with all departments regarding ‘down’ rooms to expedite a quick turn around and return to inventory.
• To ensure the external areas of the hotel are neat and tidy and maintained in line with Company brand standards.
• To research, recommend and liaise with the Director of Engineering regarding procedures to improve the overall efficiency of the department and to carry out project work/prepare reports as requested by the Director of Engineering.
• To support the co-ordination of safety and security/risk management programs via third party providers
• To work with the operational Department Heads team to ensure InterREACT tracking and compliance
• To ensure health, safety and welfare of all ambassadors is provided for through implementation of integrated occupational safety and health program.
• To give guidance to the effective operation of the WHS Committee.
• To ensure all ambassadors are competent in the safe and effective use of equipment and chemicals in accordance with the manufacturer’s instructions.
• To attend and actively participate in daily meetings respecting the confidentiality of issues which may be discussed formally or informally.
• To prepare monthly Engineering reports, commenting on key performance indicators and action taken to keep on target.
• To adhere to the Emergency Communication procedures ensuring that enquiries from the media are only responded to by the nominated spokesperson.
• To strive to implement the AccorHotels Vision and demonstrate active use of AccorHotels Values.
• Any other reasonable request within your range of competence as required by Director of Engineering and Management.

Qualifications:

• 5 years of experience in the relevant field and 3 years of experience in a managerial capacity.
• Passionate, energetic and self‐motivated individual who can deliver exceptional performance.
• Strong interpersonal and communication skills.
• Able to work well with teams and demonstrates excellent leadership.

Job Responsibilities:

• Guide staff on wine-handling with various techniques of presenting, opening, decanting and serving
• Guide staff in the maintenance of drinkware and beverage equipment needed for beverage preparation
• Guide staff on the articulation of different categories of wines
• Guide staff in management of customers' queries
• Coach staff in recommending wine and food pairings to customers
• Interact with customers to assess customers' satisfaction levels for customer experience improvement
• Inspect the adherence of customer service standards
• Monitor the execution of initiatives under customer loyalty strategies
• Perform audit on staff adherence to legislative requirements pertaining to handling and consumption of alcoholic beverages
• Perform audit on staff adherence to the organisation's food waste management Standard Operating Procedures (SOPs)
• Plan staff scheduling based on operational needs
• Guide staff on opening, operating and closing of shifts
• Conduct daily reconciliation of sales
• Implement strategies to achieve sales targets
• Monitor inventory level to ensure consistent supplies
• Assist in coordination of crisis response and recovery activities in accordance with business continuity policies
• Provide on-the-job training and performance evaluation to subordinates
• Assist in interviewing new staff as part of recruitment efforts
• Suggest areas for continuous improvement within the team
• Implement continuous improvement activities within the team.

Requirements:

• Minimum 4 years of experience in a sommelier or wine-focused position
• Fluency in Microsoft Office Suite of products, Lightspeed POS systems and Google’s suite of products.
• Seasoned communicator
• Willingness to work during peak hours, including nights, weekends, and holidays
• An advanced education or certification in wine studies that is service minded (CMS or WSET or ASI Diploma)
• Ability to work in a fast-paced environment and carry boxes
• 5 days work week

About SingTech Offshore

SingTech Offshore is a JV company to provide integrated offshore vessel solutions including different type of offshore construction vessels, ship management, international crewing, marine assurance, engineering support, commercial and contract management. The JV partners have been in the offshore oil & gas and renewable industry for over 20 years.

The Role

The Marine Operations Superintendent is part of the team to execute the company's current shipmangement contracts of Offshore Construction Vessels (OCV).

The Marine Operations Superintendent is based in Singapore and is expected to travel outside Singapore for as determined by the needs of the business.

This role reports to the Marine Manager of SingTech Offshore.

Duties and Responsibilities

• Operate and maintain OCV's marine equipment safely, economically, and efficiently in accordance with customer contracts/Charter Party.
• Serve as the onshore contact point for the OCVs in day-to-day operations related to technical management and mobilization activities.
• Maintain contact with the owner in daily operations, as defined and agreed with the Marine Manager.
• Ensure that Statutory and Classification surveys for all plant and equipment on the vessels are carried out.
• Contribute to the continuous improvement of the PMS maintenance system by providing proactive feedback to the Marine Manager.
• Monitor and follow up on the vessel’s technical performance and defined KPIs.
• Take immediate actions to adjust and improve performance in case of non-conformities or when deviations are observed/reported.
• Report the vessel's technical status on a weekly basis to the Marine Manager.
• Plan, coordinate, and supervise ship repairs and dry-docking of vessels in cooperation with other stakeholders.
• Lead Vessel Condition Assessments.
• Participate in appraisals and selection of key personnel onboard the vessel.
• Comply with the requirements and report non-conformities.
• Actively cooperate with other disciplines within the fleet to optimize overall vessel and fleet performance.
• Perform other duties as assigned by the Marine Manager.

Key Competencies

• Minimum 5 years of relevant experience.
• Sea time on OCVs preferred.
• Experience in operations/technical scope for OCVs.
• Proven experience in budgeting and cost control.
• Preferably possess ship management skills.
• Able to travel at short notices.

Warehouse Assistant (Tuas/Jurong East)

The Role:

• Assess stock levels of the warehouse and report needs to supervisor
• Stock supplies on shelves and perform warehouse maintenance
• Receive stock and ship orders
• Cyclic stock taking as required
• Performs physical equipment inventories on a regular basis, deliveries and driving MHE if you have valid forklift licence
• Verify transport documents and communicate with reception

Benefits:

• Location: Tuas/Toh Guan
• Transport to work at CCK, Jurong East, Boon Lay
• Transport back home: Jurong East/Boon Lay
• Salary: $2000 - $2200
• AWS + Bonus + Yearly Increment

Please submit your updated resume in MS Word format by clicking the QUICK APPLY button.

We regret to inform that only shortlisted candidates will be notified. Please note that your response to this advertisement will constitute informed consent to the collection, use, and/or disclosure of personal data by AlwaysHired, its affiliates and, where necessary, to relevant third parties, for purposes such as job application processing, career advisory, research, and other administrative purposes, in compliance with the relevant provisions of the Privacy Policy available at www.alwayshired.com.sg/privacy-policy.

Registration Number: R23115299
AlwaysHired Pte Ltd
EA Licence No: 24C2293

Are you passionate about engineering robust and innovative IT infrastructure solutions? Join us as a Cloud and Systems Engineer, where you’ll play a critical role in designing, building, and supporting scalable, hybrid, and cloud-based infrastructure systems for global operations.

In this role, you’ll collaborate with cross-functional teams and managed service partners to ensure high-quality service delivery while driving technical excellence across on-premises, hybrid, and cloud environments.

About the Role

• Design and implement on-premises and cloud-based infrastructure solutions using platforms like Azure, AWS, and VMware.
• Act as a subject matter expert, providing 3rd-level support for infrastructure operations and complex system issues.
• Develop and maintain system standards for infrastructure technology stacks, ensuring alignment with industry best practices.
• Collaborate with IT teams to analyze recurring issues, perform root cause analysis, and implement lasting solutions.
• Drive service improvements by adopting a proactive approach to system design and support processes.
• Manage escalations effectively and ensure timely resolution of issues while adhering to organizational service levels.
• Play a key role in delivering secure and efficient systems that meet the organization’s transformation goals.

What You Bring

We’re looking for a professional with:

• A degree in a relevant field, with 5 + years of experience in cloud technologies (Azure and AWS), VMware, Microsoft, and Linux.
• Proven experience designing, building, and supporting global infrastructure systems in 24x7 environments.
• Strong expertise in Microsoft Active Directory, Windows OS, and tools like SCCM, SCOM, or equivalent monitoring systems.
• Knowledge of storage virtualization, storage network technologies, and cloud foundations.
• Relevant industry certifications in cloud (Azure, AWS) and infrastructure technologies (e.g., VMware, Microsoft).
• Analytical problem-solving skills, with a proactive mindset to resolve complex technical challenges.
• Excellent communication skills to work with diverse stakeholders, including technical teams, end users, and partners.
• A team-oriented approach, with the ability to collaborate effectively and influence others toward common goals.

EA: 14S7084 | Registration No: R1981018

☑ Office hours
☑ Established Company
☑ Attractive Bonus!!! (AWS + VB)

Job Description

• Manage coverage of telephone and email service support to customers to provide technical support in a timely and effective manner for all products
• Work closely with Sales and Supply Chain to investigate customers’ complaints and to identify root cause(s) and implement agreed improvement initiatives
• Liaise with Technicians on scheduling and day-to-day matters
• Maintain high levels of customer engagement with a focus on customer satisfaction and loyalty
• Escalate appropriate customer’s complaints or queries to relevant departments or management
• Assist in establishing, tracking and monitoring customer satisfaction standards and other performance metrics
• Any ad-hoc duties as prescribed by HOD or Management

Interested applicants, kindly send your UPDATED resume in MS WORD format to [email protected] or please click on “Apply Now” and provide the below details in your resume.

We regret only shortlisted candidates will be notified.

Important Note: Trust Recruit Pte Ltd is committed to safeguarding your personal data in accordance with the Personal Data Protection Act (PDPA).
Please read our privacy statement on our corporate website www.trustrecruit.com.sg.

Trust Recruit Pte Ltd
EA License No: 19C9950
EA Personnel: Ng Hui Shan Kelly Reine
EA Personnel Reg No: R25126972

Senior Architectural Designer

-Conceptualize concept and schematic designs.

-Able to identify Clients’ requirements and put together feasibility reports and design proposals.

-Ensures design quality and work is completed accurately and on time.

-Good project management skills.

-Good understanding of the Authorities and other Government Agencies’ requirements, and integrate the technical information and statutory requirements into design and production drawings.

-Able to liaise, coordinate, and discuss project-relevant issues with Clients, Authorities, and stakeholders.

-Able to lead and manage a team of architectural personnel, consultants, and contractors.

-Able to oversee the progress of on-site work and resolve any arising issues.

-A good degree in Architecture from a recognized University.

-Minimum 5 years of architectural practice experience, preferably for LTA and other infrastructure projects.

The Application Development Manager is responsible for leading a team of analyst and developers, managing the system development, implementation and support of Cards related applications on the mainframe platform with overall accountability.

• Responsible for end-to-end software development and support. This includes pre-project initiation, impact analysis, functional specifications to development, implementation, testing and support.
• Responsible for the understanding and contributing to the technical solution from design through to code level.
• Partner with business stakeholders to understand business requirements and provide consultation on solution and technology.
• Manage or lead a team of Analyst and developers to implement solution that meet business requirements and are in alignment with organization's business objectives.
• Manage the application setup and deployment components.
• Manage development issues and escalations.
• Work with vendor to ensure product deliveries are timely and good quality.
• Manage budget coming from different projects.
• Hands on manager to guide team on functional and technical issues. Have the capability to develop COBOL (or CICS-COBOL) programs according to functional & technical specifications.
• Write program specifications and documentation / flowcharts
• Perform unit and system integration testing
• Support user acceptance testing
• Ensure project documentation is done up in accordance to bank standards
• Upkeep of system to ensure compliant of payment associations’ mandates

Technical Skills & Experience

• At least 8 years of experience in application development and maintenance with full software development life cycle experience
• Hands-on experience on cards application domain on a mainframe platform.
• Significant domain knowledge in Cards and Payments.
• Strong delivery and project management experience in implementing large scale, highly available applications for the financial services/banking sector
• Good interpersonal and communication skills
• Proven results-oriented person with a focus on delivery
• Highly effective communicating with technical stakeholders, proficient communicating with non-technical stakeholders
• Good problem solving, analytical, synthesis, system thinking and solutioning skills
• Experience in leading Cards Compliance delivery

Competencies

• Fast Learner, enjoy analytical work with attention to details and proactive in providing solutions
• Works on short terms strategies, organizes and plans to achieve balanced outcomes through sound judgement and analysis of situations
• Focus on collective/ team work by utilizing diverse talents and personalities in a constructive manner
• Manages day to day risk and delivers quality work in an effective / optimal manner
• Able to identify the team and individual’s strengths and development areas and steer / enable their growth and development in the right direction

“This is in partnership with the Employment and Employability Institute Pte Ltd (“e2i”).

e2i is the empowering network for workers and employers seeking employment and employability solutions. e2i serves as a bridge between workers and employers, connecting with workers to offer job security through job-matching, career guidance and skills upgrading services, and partnering employers to address their manpower needs through recruitment, training, and job redesign solutions. e2i is a tripartite initiative of the National Trades Union Congress set up to support nation-wide manpower and skills upgrading initiatives. By applying for this role, you consent to A-IT Software Services Pte Ltd’s PDPA and e2i PDPA.

What do we expect from you?

Under the general guidelines of the Director of Sales, the Sales Manager solicits transient and group business that enables Mondrian Singapore Duxton to meet and/or exceed set revenue goals in rooms, events, meetings, conferences and food and beverage.

The Sales department is responsible for selling the hotel and providing a relationship-oriented atmosphere for the client, who would book business into the hotel. The Sales Manager will have a defined sales territory, market segment(s), account list and/or may partner in a job-sharing setting. Their primary function is to book business from their prospecting and solicitation efforts and respond to inquiries. Based on assigned territory and market segment, it’s expected that a significant portion of time be devoted to new business development.

How your day looks like:

• Solicit new and existing accounts to meet/exceed revenue goals through telephone solicitation, outside sales calls, site inspections and written communication
• Meet or exceed personal sales solicitation call goals based on a minimum of 5 daily appointments covering existing and prospective accounts
• Responsible for administration of all support services including but not limited to responding to emails and correspondence, input and maintenance of databases
• Maintains a high profile within trade and professional associates dealing with their market area/segment(s)
• Interacts with individuals outside the hotel within their sales area including, but not limited to clients, local hotel associations and other members of the local community
• Solicit corporate, consortia and leisure accounts directly and jointly with others through the preparation, execution and completion of Action Plans
• Implements all Sales Action Plans related to their sales area as outlined in the Revenue/Business Plan
• Within established parameters, quote and negotiate prices with customer representatives confirming reservations by letter and drawing up contracts; sign for the hotel and obtain customer signature to close the transaction
• When appropriate, and with agreement with the DOSM, to attend major travel functions (trade shows, associations) that deal specifically with their marketing responsibility
• Plans sales trips, under the direct approval of the DOS, to major marketing areas, calling on accounts within their specific marketing area
• As directed, compile and input market intelligence information to the Sales Information Management system
• Develop and maintain knowledge of market trends, competition and customers
• Actively promote and produce sales leads for other sister hotels and for in house sales staff
• Establishes and maintain files on major active accounts within their marketing area/segment(s)
• Establishes and maintains effective employee relations
• Performs related duties and special projects as assigned
• Trains and develops sales executives and sales coordinator and staff reporting to them in designated sales and marketing areas
• Preparation and completion of Purchase Orders as and when required
• Undertake and complete any special projects, tasks or other reasonable request by your department head and/or Hotel Management
• Prepare correspondence to customers, internal booking reports and file maintenance
• Work with other departments within the hotel to provide quality service to customers
• Attend local trade shows, community events and industry meetings

How do I deliver this?

• Tell it like it is- Authentic, honest, you mean it, sincere, true.
• Have fun and make friends - fun, energetic, whimsical, upbeat, “wink", casual.
• I've got your back- Accountable, responsible, makes up for own promises, knows how to take ownership, follows - thru, dependable.
• Play to win - Original, cutting edge, new, "outside the box”; open to new possibilities, different.
• Right here, right now - Attentive, detail-oriented, always focused, always in the moment, precise, owns the guest.

What do we expect from you?

Under the general guidance of the Restaurant Manager, or any other authorized by the managementassist in ensuring friendly, efficient and effective service of food and beverages to all guests in a timely fashion in accordance with standards and individual guest requirements, at all times respecting the Mondrian Singapore Duxton Vision.

How your day looks like?

• Maintain a friendly and diplomatic relationship/manner with all prospective guests who wish to enter the restaurant or bar at all times
• Provide friendly, courteous, and professional service at all times
• Ensure all reservation information is properly documented including time, date, number of covers, name/room number and contact number
• Prepare table allocations from reservation book before respective meal period seating
• Ensure good communication with Management
• Maintain complete knowledge of all menu items
• Prepare and check tables before service
• Clear and reset tables
• Ensure that all Company practices and procedures are met when delivering food from the kitchen to the Guest
• Ensure that all cleaning duties are completed in allocated times to the Company standards
• Complete all opening and closing procedures
• Must be proficient in effective and efficient table maintenance
• Be assertive and attentive at ALL times
• Have thorough knowledge of all product and service procedures

How do I deliver this?

• Tell it like it is- Authentic, honest, you mean it, sincere, true.
• Have fun and make friends - fun, energetic, whimsical, upbeat, “wink", casual.
• I've got your back- Accountable, responsible, makes up for own promises, knows how to take ownership, follows - thru, dependable.
• Play to win - Original, cutting edge, new, "outside the box”; open to new possibilities, different.
• Right here, right now - Attentive, detail-oriented, always focused, always in the moment, precise, owns the guest.

Position Title: Senior HR Executive