Responsibilities:

• Manage and direct the full spectrum of HR functions including monthly payroll processing and sales commission computation.
• Preparing annual staff performance appraisal, annual bonus, and salary review exercise
• Job posting, recruiting, and interviewing candidates/new staff.
• Handling of new joiners onboarding, orientation, preparation of employment letters and benefits administration
• Responsible and support management in dealing with employee’s grievances and disciplinary issues.
• Participates in MOM surveys.
• Maintain and update employees’ information/records/P file in HR system.
• Manage and maintain employees leave and claims.
• Manage foreign worker work pass applications, renewal, cancellation, pre-employment medical examination, OFWAS and IR21 submission.
• Monthly CPF, SDL, donations, FWL, FWL waiver submission and other statutory claims such as government paid child-care/maternity/paternity leave and NS reservist make-up claims.
• Submission of annual IR8A via AIS Scheme to IRAS.
• Propose and update company HR policy for leave, claim, benefits, etc.
• Liaising with bank and government parties for all funds/applications/renewal enquiries
• Update daily bank incoming funds and post to accounting system.
• Filing for all accounts & HR documents.
• Preparing of banking form such as direct credit authorization form, vendor creation approval form, Interbank GIRO form
• Collection of cash and cheques from Sales team.

HOW TO APPLY:

Interested applicants, kindly send your resume in MS WORD format to ref16(at)trustrecruit.com.sg

We regret only shortlisted candidates will be notified.

Important Note: Trust Recruit Pte Ltd is committed to safeguarding your personal data in accordance with the Personal Data Protection Act (PDPA).

Please read our privacy statement on our corporate website www.trustrecruit.com.sg.

Trust Recruit Pte Ltd

EA License No: 19C9950

EA Personnel: Charmaine Tin Zi Jin

EA Personnel Reg No: R23113892

Job Description:

• Liaise with customers to understand their requirements, providing solutions or suggestion for their production needs
• Resolve customer technical issues or difficulties and travel to customer sites to perform Assist in processing service reports, respond to customer enquiries, complains, machine breakdown, repair and maintenance works.
• Manage technical support solutions, service contract, warranty service, carry out testing, commissioning and servicing work at the workshop and customers sites

Requirements :

• Ability to read schematic drawings, mechanical drawings etc
• Some basic knowledge and use of Microsoft Word, Excel, SAP system.
• Strong sense of responsibility, focus on customer satisfaction

HOW TO APPLY:

Interested applicants, kindly send your resume in MS WORD format or please click on “Apply Now”

We regret only shortlisted candidates will be notified.

Important Note: Trust Recruit Pte Ltd is committed to safeguarding your personal data in accordance with the Personal Data Protection Act (PDPA).

Please read our privacy statement on our corporate website www.trustrecruit.com.sg.

Trust Recruit Pte Ltd

EA License No: 19C9950

EA Personnel: Charmaine Tin Zi Jin

EA Personnel Reg No: R23113892

Who we are

About Stripe

Stripe is a financial infrastructure platform for businesses. Millions of companies—from the world’s largest enterprises to the most ambitious startups—use Stripe to accept payments, grow their revenue, and accelerate new business opportunities. Our mission is to increase the GDP of the internet, and we have a staggering amount of work ahead. That means you have an unprecedented opportunity to put the global economy within everyone’s reach while doing the most important work of your career.

About the team

Stripe’s Customer Success Managers are ultimately responsible for the complete post-sales lifecycle of a Stripe user, and through your partnership, users will derive maximum value from their investments, leading to project success, retention, and renewal. Few roles provide such a direct impact on the growth of the company.

What you’ll do

You will become a trusted advisor to these customers, will deeply understand their business and their needs, and help them maximize the value they get from Stripe. This role involves working closely with the user account team, senior executives and engaging in product, payments, and technical conversations at multiple levels of the organization. You will be the user’s internal advocate, helping ensure an excellent Stripe experience, and gathering feedback on ways that Stripe can build the next generation of user-focused solutions. You will love this job if you are a natural relationship and business builder.

Responsibilities

• Lead the post-sale the engagement, retention, and growth of your customers partnered closely with the Account Executive
• Support expansion of your accounts--identify opportunities, drive business outcomes, ensure customers are successful in partnership with the account team
• Build and foster relationships with senior executives in business, product, engineering, finance and IT in partnership with the Account Executive and team
• Evangelize Stripe customer success stories and customer success systems and processes
• Articulate and drive customer use cases, customer value and expansion while maintaining trusted customer advisor status
• Serve as a trusted payments and commerce advisor to the customer and educate them on the use and benefits of our products and our industry
• Aligned with the account team perform quarterly business reviews to align on business priorities, payments performance, optimization opportunities, Stripe product roadmap, review services satisfaction, share usage patterns or insights, surface issues, provide guidance on how to optimize the value from Stripe, and identify product expansion opportunities
• Advocate for the customer to internal stakeholders. Share customer feedback and insights to Product Management, Engineering, Support, Marketing, and Sales on thet innovation and improvement needed to optimize the Stripe user experience
• Drive overall account health including payments performance, cost optimization, product adoption, usage velocity, account renewals and growth, referrals, and customer satisfaction

Who you are

We’re looking for someone who meets the minimum requirements to be considered for the role. If you meet these requirements, you are encouraged to apply. The preferred qualifications are a bonus, not a requirement.

Minimum requirements

• 8+ years of experience in a client-facing role ideally customer success, managing relationships with large, global, and complex organizations across Greater China, preferably working with a technical product
• Mandarin-speaking is essential in this role
• Sophisticated business sense and understanding of underlying drivers and strategy of our user’s businesses
• Track record of leading technical conversations and persuading others to take action based on requirements and value provided by solutions
• Strong analytical skills and operating rigor
• Strong executive presence and presentation skills, particularly for in-person meetings with multiple stakeholders
• History of success as a consultant, pre-sales, technical account management, or equivalent
• Proven track record of achieving targets and goals, preferably in a sales setting
• Track record of managing large, complex projects and/or programs
• Has handled difficult customers or situations and can demonstrate resolutions
• Willingness to tackle things on your own
• Must work within a team environment with sales and services peers
• Ability to navigate data and people to find answers
• A capability to work well with a wide range of people, both internally and externally
• The motivation and flexibility to work well in a high-growth environment where things change quickly

Preferred requirements

• Experience working within a high-growth technology company
• Experience with consumption-based businesses is a plus

Hybrid work at Stripe
Office-assigned Stripes spend at least 50% of the time in a given month in their local office or with users. This hits a balance between bringing people together for in-person collaboration and learning from each other, while supporting flexibility about how to do this in a way that makes sense for individuals and their teams.

Pay and benefits
The annual salary range for this role in the primary location is S$185,800 - S$278,600. This range may change if you are hired in another location. For sales roles, the range provided is the role’s On Target Earnings (“OTE”) range, meaning that the range includes both the sales commissions/sales bonuses target and annual base salary for the role. This salary range may be inclusive of several career levels at Stripe and will be narrowed during the interview process based on a number of factors, including the candidate’s experience, qualifications, and specific location. Applicants interested in this role and who are not located in the primary location may request the annual salary range for their location during the interview process.Specific benefits and details about what compensation is included in the salary range listed above will vary depending on the applicant’s location and can be discussed in more detail during the interview process. Benefits/additional compensation for this role may include: equity, company bonus or sales commissions/bonuses; retirement plans; health benefits; and wellness stipends.

Who We Are:

Since our launch in 2018, Core Collective has propelled the professional growth of hundreds of fitness and wellness practitioners and business owners by providing a convenient and cost-effective plug-and-play solution at our three centres of excellence at Anson, Dempsey, and Katong.

Our purpose is to help our residents grow their businesses through comprehensive business support services and outstanding customer experience for their clients at every touchpoint. We expertly manage the mundane but necessary tasks so that our residents can focus on their passions - With us, they are not just renting space; they’re partnering for success.

Who You Are:

You possess robust marketing skills in B2B and B2C environments. You are an individual who is not only passionate about driving positive business outcomes but also excels in leveraging data and insights to inform strategic decisions. You possess excellent communication and interpersonal skills and strong and proven experience in team leadership. You also have a keen eye for market trends and a proven ability to thrive in a fast-paced environment.

If you're ready for a rewarding set of challenges and possess the necessary skills, passion, professional commitment and a strong team mentality - we invite you to join us in making a meaningful impact on our brand's success!

What You’ll Be Doing:

Marketing Strategy

1. Regularly review marketing strategy, activities, and performance to assess the effectiveness of current strategies
2. Develop new marketing plans from strategy to execution to achieve key performance indicators (KPIs) for Member and Resident Marketing Qualified Lead (MQL) targets
3. Manage the marketing budget to ensure efficient and impactful allocation of resource.

Brand Custodian

1. Develop and execute comprehensive branding strategies that align with the company's overall goals and objectives
2. Define and articulate the brand's unique value proposition, positioning, and messaging
3. Oversee the creation and maintenance of brand guidelines to ensure consistent visual and messaging elements

Team Management

1. Mentor and develop the marketing team in executing marketing strategies while cultivating a collaborative and growth-oriented environment
2. Ensure high-quality and timely execution of marketing activities
3. Provide regular feedback and development opportunities, with regular check-ins with team members

Paid Ads Strategy and Vendor Management:

1. Conceptualise and develop a paid ads strategy to enhance brand visibility and achieve marketing objectives.
2. Management of vendors to ensure alignment and to execute the paid advertising strategy effectively

What you’ll bring to the table:

• At least 5 years of overall working experience in Brand and Marketing
• Have been in a supervisory or managerial role with experience leading a team for at least 3 years.
• Strong interpersonal relationship-building skills, leadership, prioritisation and communication skills.
• A natural tendency to be curious, positive and creative.
• A 360-degree view of business and can holistically consider the implications to the customer experience should any business needs change.
• You can work collaboratively in a cross-functional team
• An aptitude to anticipate any changes
• You can maintain a keen attention to detail, multitask and work well under pressure
• A high level of strategic and forward-thinking

What’s in it for you:

At Core Collective, we're all about fostering growth and unleashing your potential through training and development opportunities. Dive into thrilling projects that shape our success while enjoying a vibrant, inclusive work atmosphere and being part of a team that lives by its core values. If you're a go-getter passionate about making a difference, join our dynamic team. Your journey to personal and professional excellence begins here at Core Collective!

Our Vision

In line with our parent company Aurum and WH Group, our shared vision is to Build sustainable businesses that positively impact lives across generations (i.e. Do Well Do Good). We aspire to transform Core Collective from a local fitness & wellness business into leading global fitness, wellness and lifestyle hubs that are centres of excellence and home to a diverse community of top professionals, fostering collaboration for healthier and happier lives.

We achieve our vision by:

1. Building fitness and wellness hubs that are centres of excellence in the industry
2. Filling our space with the best fitness and wellness professionals
3. Providing the best platform and support services to help our professionals grow
4. Fostering collaboration across disciplines for healthier and happier lives

Our Core Values

Benevolence

• Show genuine care and compassion for our team, customers, community, company
• Do things because we care and not because we have to
• Proactiveness to help others (team-mates/stakeholders)

Excellence

• Consistently producing work that wows / impresses / delights your teammates and customers
• Going above and beyond everything that we do
• Continuous Improvement
• Exceptional professionalism

Ownership

• Treat it like your own business
• Owning up to your mistakes and actively solving the mistakes
• Deliver on your promises to your teammates and stakeholders
• Do what needs to get done

Integrity

• Always doing the right thing
• Keeping to our word
• Having each other’s back
• Open and effective 2-way communication (both good and bad)
• Treat others fairly with mutual respect

Agility

• Actively seek learning and able to adapt to new situations
• Able to work with people from various backgrounds, cultures and seniority

Requirement:

· Min. GCE 'O' Level or equivalent.

· At least 2 years working experience

· Well versed in Microsoft Office.

· Preferably to Speak and write in English and Mandarin (to liaise with English and Mandarin speaking associates on day-to-day work operation)

· Good communication and interpersonal skills with strong sense of urgency

· Detail-oriented, positive thinking, proactive service attitude and prioritize workload

· Work independently with minimal supervision

· Able to start work immediately or in short notice

Job Scope:

· Provide general administrative and clerical support

. Assist HR matters (annual/ medical leave/ payroll/ CPF submission)

· Manage the renewal of road tax, insurance, and inspections for all vehicles.

. Daily collection of letters from letter box

· Assist with basic bookkeeping

· Manage and maintain electronic and paper records, files, and documents

· Data entry, ensure accurate data updating and maintenance

· Monitor and maintain stock inventory

· Assist in any events planning include finding quotation

· Assist in associations matter

· Assist Chairman on corporate social responsibilities matters

· Assist Chairman’s PA

· Any other ad hoc duties as assigned by superior

About the Job

Working closely with customers on assigned projects as a Software Implementation Lead and ensure end-end project delivery. Our ideal candidate will be quick to grasp new projects and solutions and pull together required resources. The Implementation Specialist will be expected to manage multiple projects at the same time without losing focus and quality. Expected to show great orientation to details, precision, and strong follow up to be a successful Implementation Specialist. The Implementation Specialist will be involved in every phase of our projects including initiation, design, implementation, acceptance testing, going live and project closure. Identifying and evaluating relevant technology solutions to solve business problems, exploit opportunities and drive forward continuous improvements. Assuring the realisation of business benefits.

Technical Skills and Experience Requirement

• Minimum of 2 years prior Development/Support experience would be preferred.

• Development and/or implementation experience with .NET, C#, VB.NET, Webservices,

• Code deployment experience with Web Application Servers

• Deployment of applications on Microsoft IIS would be preferred.

• Knowledge / working and troubleshooting experience with DB systems like Oracle, MSSQL

• Support experience with windows servers

• Working experience on UNIX, LINUX systems will be added advantage

Specific Responsibilities (not limited to)

• Coordinate and manage Client’s implementation by monitoring deliverables and progress through continuous communication

• Document functional specification document and participate in requirement walk through sessions

• Act as a liaison between customer IT team and our development team and help the development team with relevant information about customer SIT/UAT/Production server architecture to help the development team proceed with development accordingly

• Deploy the code packages sent by the development team on the customer environment and complete all configuration based on the release notes/product guide documents

• Completing various setup, configuration, and activation tasks

• Expediting resolution to clients

• Perform testing on the package received from the development team, troubleshoot, solve configuration issues, coordinate to the

Soft Skills Requirement

• Ability to identify, troubleshoot, educate and resolve issues

• Ability to adapt to changes and manage multiple projects

• Ability to communicate clearly (both written and spoken) with experienced IT peers or inexperienced customers

• Experience with common applications (Word, Excel, PowerPoint)

• Ability to establish credibility with clients based on industry, product, and technology knowledge

• Comfortable communicating and submitting reports to all levels of management

• Strong planning, organization, and reporting skills

• Proven emotional intelligence, reasoning and facilitation abilities

• Good time management skill

Job Description:

• Facilitate communication between the front-office and back-office departments at the Branch, overseeing the processing of credit and trade transactions.
• Manage the setup of credit and trade transaction limits within the banking system and handle any necessary limit adjustments.
• Assess corporate credit risk associated with credit terms and conditions before the utilization of facilities, ensuring strict compliance and approval.
• Monitor and maintain control over applicable credit terms and conditions, repayment capabilities, account conduct, and securities to mitigate risks.
• Regularly monitor credit risk assets and significant developments, promptly proposing risk mitigation strategies aligned with the credit risk management framework and related protocols.
• Enforce designated risk-related policies and instructions from both the branch and Head Office.

Job Requirement:

• Bachelor's degree in Banking/Finance or a related field.
• Minimum of 5 years of experience in credit risk management within the banking sector. Proficient understanding of finance, commercial laws, global financial markets, and economic environments.

R22104464
EA: 19C9859

• Manages a team

• Achievement of sales targets set by the company. i.e. New and re-contract, Fibre and Digital TV through voice and digital support channels

• Develop effective Sales pitches based on promotion, policies, and product updates.

• Resolve escalated complaints from customers, customer service, the sales support team, and other sales streams.

• Assist customer Sales queries through different platforms primarily on video chat, Chat, Outbound, and Inbound.

• Require to meet Client on-site at times with Telco Partner for sale negotiation

• Training will be Provided

Requirements:

• At least 6 months to 1 year of experience in sales.

• Confidence in sales through traditional voice and digital sales support channels

• Customer service-oriented, target driven, and challenge seeking

• Ability to build rapport with customers and understand their needs

• Effective interpersonal skills. Able to relate well to people at all levels

• Good communication and listening skills and ability to build rapport and trust with customers

• Lively, energetic, dynamic individual with a friendly disposition

• Able to perform in a fast-paced environment and work under pressure

• Monday - Friday: 8.30AM - 6PM
• Working Location: Pioneer

Our client is a well-established Manufacturer of Hardware.

Responsibilities:

• Coordinate sales team by managing schedules, filing important documents and communicate relevant information
• Ensure the adequacy of sales-related equipment or material
• Respond to customer complaints and provide after-sales support
• Store and sort financial and non-financial data in electronic form and present reports
• Process orders accurately and on time
• Inform clients of unforeseen delays or problems
• Monitor the team’s progress
• Identify shortcomings and propose improvements

Requirements:

• Experience as a sales coordinator or in administrative positions is a plus.
• Knowledge of general hardware products such as bolts, nuts, washers, etc. is an added advantage.
• Good computer skills (MS Office).

HOW TO APPLY:

Interested applicants, please click on “Apply Now” or email to submit your resume.

We regret only shortlisted candidates will be notified.

Stafflink Services Pte Ltd

EA Licence No.: 04C4294

EA Personnel: Chua Xue Min (Joesefyn)

EA Personnel Reg. No.: R23113090

Job Summary: Part of the Shared Services Centre APAC team that is responsible for ensuring daily prompt execution in accounts payable, accounts receivable, payments and receipts, banking and bank accounts management and reconciliation, intercompany reconciliations and assist in year-end audits.

Job Scope:

· Routing of supplier invoices, staff claims & intercompany invoices for approvals.

· Processing payments follow up by bank entries.

· In charge of maintaining the cash flow and do weekly forecasts.

· Maintaining generic mailbox – prompt checking and responding on action items.

· Coordinate vendor management - account details of new/current vendors.

· Involve in month end closing activities such as Accruals, bank reconciliation and AP/AR reconciliations.

· Other administrative work as assigned by Assistant Manager

Job Requirement:

· Minimum Accounting Diploma or LCCI in a recognized tertiary institute

· Working experience of minimum 2-3 years

· A good team player who is meticulous and has a positive attitude

· Experience in working with both internal and external vendors

· Ability to function in a fast-paced, tight deadline environment

· Proficient in MS Excel and Word

Additional Information:

· Contract duration: Immediate for 6-month, maternity coverage

· Working days and hours: Mon to Friday, 9am to 6pm, hybrid

· Location: Asia Square Tower, CBD

• To perform and plan marketing activities include corporate branding, corporate communications, press relations, publicity campaigns, program marketing, market intelligence, advertising, product bundling promotions, sponsorships and event/seminar management

• To conduct market research & analysis to specify market requirements for current and future products

• To develop and maintain company website & establish professional corporate image

• To plan and execute company online marketing strategy

• Setup, Programming, and Support of Voice Communication systems including Local Area Networks (LANs) & Wide Area Networks (WANs)

• Provides technical support on data or voice networks for internal and/or external customers; answers technical questions; recommends and implements approved course of action.

• Installs network applications on network servers or voice equipment; maintains, tests, researches and resolves problems.

• Support network infrastructure which might include routers, switches, gateways, firewall systems, access points.

• Experience in deploying Unified communication solution

• Independent (self-starter), adaptable, and an ability to thrive in a team environment.

• Effective communications skills.

• CCNA / CCNP or relevant certification would highly advantageous

• Good exposure in Unix or Linux environment would be a plus

Job Description

Create sales leads in order to pursue new clients through referrals, business directories and even cold calling

Follow up on sales leads that might be generated by other employees or departments within the company

Regularly call or visit existing clients to ensure that they are still happy with using the product or services and to explain new products and services as they are made available

Ensure customer satisfaction, retention and maintenance of sales accounts

Requirements:

Minimum O level holders

Min 1 year experience in chemical related industry

Must have class 3 driving license and posses own car

Roles and Responsibilities:

• Good experience in a technical operations role for an enterprise Microsoft Exchange environment

• In-depth understanding and working knowledge of various versions of MS Exchange 2010/ 2013/2016 and Office 365.

• Knowledge and Troubleshooting abilities on Roles and Services of Exchange 2010, High availability (DAG), Public Folder Management, Messaging Policies and Compliance, Configuring Reporting and Logging, Permissions.

• Deep understanding of Exchange 2010 & 2013 hybrid architecture and migration experience from on-premises exchange 2010 message system to Office 365.

• Demonstrated experience with Windows Server Operating systems – 2012 & 2016.

• Willingness to Learn Azure.

• Possess strong analytical and problem-solving skills.

Job Description :

• Fulfil as a solutions provider for managed and unified communications solutions for corporate and SMB offices

• To grow and build a successful long-term relationship with the client by meeting and determining their business requirements.

• Good understanding of the Alcatel-Lucent/ Sangoma suite of UC products.

• Manage and grow individual sales pipeline.

• Develop new accounts while maintaining relationships with existing customers.

• Review and monitor own sales performance for gap closure to meet and/or exceed targets.

• Attend to customer requirements and deliver the appropriate solutions.

• Provide consultation and after-sales solutions to customers.

Job Profile:

• Processing payments for trade transactions and passing entries to facilitate journaling of AP related transactions.

• Support in executing various banking related transactions.

• Support Accounts Manager in any ad hoc requirements as per need.

• Filing and upkeep of documents.

Job Requirements:

• Knowledge of working/exposure in ERP environment or automated accounting software - preferably Microsoft Dynamics Business Central.

• Education requirements : Diploma/ Bachelors Degree.

• Minimum 2-5 years experience in accounts department preferably in a trading company.

• MNC
• Location: Alexandra Road
• Monday - Friday: 8.30AM - 5.30PM

Our client is a MNC in consumer electronics, business equipment and Electrical components.

RESPONSIBILITIES:

• Assist the sales team in solutions and color sales.
• Identify and prospect new market opportunities to establish new solution business models.
• Cultivate and strengthen relationships with existing and new customers and distributors.
• Develop effective sales strategies to increase market share and profitability.
• Manage the solution sales cycle, including analyzing customer requirements, preparing sales proposals, testing solutions, conducting solution demonstrations, and overseeing installations.
• Provide solution training for the sales team and distributors.
• Oversee project development and implementation.
• Host webinars.
• Analyze industrial trends and the competitive landscape, conduct market research, and identify new business opportunities to achieve sales targets.
• Stay updated on government grants and policies.

REQUIREMENTS:

• Possess Diploma in Computer Science or Engineering or relevant discipline.
• Possess experience in IT control or related field.
• Refined business acumen for customer and vendor management.
• Knowledge of Color Management and Managed Print Services is an advantage.
• Preference is given to candidates with experience in Document Solutions Life Cycle.

HOW TO APPLY:

Interested applicants, please click on “Apply Now”.

We regret only shortlisted candidates will be notified.

Stafflink Services Pte Ltd

EA Licence No.: 04C4294

EA Personnel: Chua Xue Min (Joesefyn)

EA Personnel Reg. No.: R23113090

• Mon-Fri: 9am-5:30am, 9am-12pm Sat(Once a month)
• Location: Tuas West Road MRT (walking distance)
• Marine MNC

My client is MNC Marine Engineering company.

Job Description:

• Perform a range of general administrative duties such as data entry and the preparation of weekly and monthly reports.
• Handle purchase orders (POs), delivery orders (DOs), contracts, and quotations.
• Engage with customers through phone and email communications.
• Address customer complaints promptly and provide after-sales support as needed.
• Assist overseas team members and coordinate follow-ups on international requests and inquiries.

Job Requirements:

• Bachelor’s degree holder Proficient in spoken and written English
• Capable of working well under pressure
• Self-driven, proactive, and collaborative team member
• Skilled in computer use and adept at multitasking

HOW TO APPLY:

Interested applicants, please click on “Apply Now” to submit your resume.

We regret only shortlisted candidates will be notified.

Stafflink Services Pte Ltd

EA Licence No.: 04C4294

EA Personnel: Chua Xue Min (Joesefyn)

EA Personnel Reg. No.: R23113090

. At least 10 years experience
· Willing to work on holidays / work on shifts / change of shift
· Able to stand/work for long hours

· Can work between different locations

· Have relavant certificates



1 COOK FOOD IN A TIMELY MANNER

2 SET UP THE KITCHEN WITH COOKING EQUIPMENT, LIKE KNIVES, PANS AND FOOD SCALES

3 STUDY EACH RECIPE AND GATHERING ALL NECESSARY INGREDIENTS

4 WORK TOGETHER WITH KITCHEN STAFF AND DELEGATE TASKS RELATED TO MEAL PREP, COOKING AND DELIVERING FOOD TO DINERS IN A TIMELY FASHION

5 FOLLOW THE BUDGET ESTABLISHED BY THE RESTAURANT MANAGER

6 ENSURE SAFETY AND SANITATION PRACTICES IN THE KITCHEN

7 KEEP UP WITH INDUSTRY TRENDS AND CREATE NEW RECIPES

Client Service Manager

Description

You will be joining one of our client, one of the fastest-growing Enterprise SaaS companies, and experience a true start-up culture with the freedom to experiment and innovate. They believe that great culture is not just about work; it’s work + life. We not only encourage our employees to dream big but also give them the freedom and the tools to do so. This is an excellent opportunity for people who can work independently and are self-driven.

Client Services Manager role combines the importance of campaign management, technical product understanding, and operational focus, with a natural ability to spot opportunities that will drive the growth and longevity of our client partnerships.

It requires excellent attention to detail, and the ability to manage the full life cycle of digital advertising campaigns and satisfy the demands of multiple stakeholders (media agency, creative agency, brand, and publisher) often with tight deadlines.

A Day in the Life

Client Relationship Management:

Establish and manage client relationships with brands, agencies, and partners.

Retain and grow revenue from advertisers.

Provide clients with the highest level of sales and customer service.

Product Management:

Brainstorm, identify, and implement advertising solutions on Company products to deliver measurable results for clients.

Collaborating with internal stakeholders (Commercial Team, Technical, and Creative Services) to ensure the successful execution of client strategies

Serve as an external product consultant on properties that are owned and operated by company.

Analyze data and glean insights to execute the client strategy and Company’s marketing solutions.

Operational Management:

Facilitate clients’ ad campaigns from start to finish.

Manage internal account operations including account set up etc.

Provide monthly reports to the internal finance team, work with clients or sales managers to actualize billing when applicable

Signing off new campaign approvals and IOs and processing billings

What You Bring to the Role

BA/BS degree in marketing, advertising, technology, or media field.

3-5 years of experience in brand advertising, media sales, and/or online advertising experience, experience in client solutions or client-facing roles, ideally in data and/or SaaS.

Strong knowledge of performance media, auction, and biddable digital advertising buying

You possess a high level of compassion and pay close attention to the needs of customers.

Experience using CRMs and/or Client solutions software.

Strong analytical skills in delivering insights

Highly organized with strong attention to detail

Self-starter, a fast learner with a can-do spirit.

Creative, outside-the-box thinker and strategist

Excellent communication and interpersonal skills.

Proactive learner, with the ambition to develop personally

Ability to work independently as well as a team player and collaborator

Excellent verbal and written English and local language communication skills.

Summary:

• Equipment set up for various systems, installation, conduct testing & commissioning

• Follow up with clients in a timely manner

• Assist sales team with site survey & system design

• Provide support and manage project

• Perform troubleshooting & repair / replace faulty parts

• Provide onsite support to diagnose and rectify technical issue

• Ad hoc duties as required

Additional Information:

• Relevant educational qualifications in Diploma in Electrical / Electronic / Mechanical / Mechatronic or engineering field or equivalent working experience

• Able work independently and with other both indoor and outdoor locations

• Possess good communication and interpersonal skills

• Effective interpersonal skills for working in a team environment

• Able to work with deadlines and pressure

• Experience in cabling & installation and maintenance

• Good working attitude and self-motivated

Night shift ( 5 work day per week )

9pm – 6am

Responsibilities

• Monitor tool performance metrics consistently to ensure high uptime, rapid ticket resolution, and overall operational efficiency;
• Establish feedback loops with the support team to continuously refine tool functionalities based on real-world challenges and advertiser requirements;
• Perform in-depth analysis of assessment scores and trends in Customer Experience and Product failure points across Process, Product, and operational policies;
• Gather insights from various channels (internal and external teams) QA and amalgamate them for actionable insights;
• Gathering in industry knowledge and best practices to improve CSAT;
• Ensure all managed tools deliver an intuitive, smooth, and efficient user experience for advertisers;
• Gather and integrate feedback from users to facilitate continuous tool refinement;
• Analyze data and feedback to identify trends and opportunities for improving tools and the overall advertiser experience;
• Identify relevant data sources, extract data for analysis, and apply analytics tools independently to generate insights;
• Perform in-depth analysis of assessment scores and trends in Customer Experience and Product failure points across Process, Product, and operational policies.

Qualifications

• BA/BS degree or above with 5+ years of product operations experience with digital advertisement products or on saas platforms;
• Familiar with advertising solutions on Google, Meta, and Snapchat platform is a plus;
• A fast learner and self-starter with a good sense of judgment and critical thinking skills;
• Experience building business cases from market research and analysis;
• Excellent communication and organizational skills with demonstrated experience collaborating with different teams and managing multiple stakeholders to achieve business objectives;
• Strong data and business analysis skills; comfortable with spreadsheets;
• Knowledge of MS Excel, Power BI, Tableau or Lookerstudio is a plus;
• Experience working in a sales/client-facing capacity.

Job Responsibilities:

• Oversee vessel operations from start to finish, following charter party terms
• Coordinate voyage instructions and manage port calls, expenses, and cargo stowage
• Maintain constant communication with vessel Masters and ensure compliance with local regulations
• Handle post-fixture tasks such as freight invoices, demurrage/despatch, and port disbursement accounts
• Monitor vessel movement and performance closely, resolving operational issues promptly

Job Requirement:

• Degree or Diploma in relevant field
• 2-3 years of experience in dry bulk vessel owner/charterer’s office
• Proficiency in Microsoft Outlook and Excel

R22104464

EA: 19C9859

• Must have experience in On-site installation and commissioning of installed system (CCTV).

• Provide on-site after-sales and project support.

• Adhere to SOP on installation and ad-hoc service.

• Must be a team player and work closely with the product team.

• Deliver good customer services.

• Updating daily work progress report.

• Must have Class 3 driving license.

Supporting the Talent agenda

• Provide HR support to execute the Talent priorities for the group. These range from recruitment, Employee Engagement, Compensation and benefits management, performance

management and Learning and Development

• Work with the HR Head to deliver the full range of HR services to the business

• Assist in the timely implementation and execution of talent processes

• Assist in managing employee relations issues (grievances, performance related issues, termination of employment, etc.) in conjunction with the Management and head of offices

• Ensure risks relating to employees, HR policies and practices are mitigated through appropriate actions and robust control mechanisms

• Assist in ensuring compliance with relevant local legislation and employment law

• Responsible for administration of the HR Management system, in the upkeep of data, reports, leave management and HR processes- troubleshooting, configuration and facilitation

• Regulatory reporting to MOM and responsible for all MOM-related transactions: Work Pass applications, cancellations etc.

Job Requirements:

• 5 to 7 years of demonstrable work experience in a HR generalist preferably in a regional or global role.

• Previous experience in assisting with the management of employee relations issues

• Strong client focus and proven ability to build strong relationships with key stakeholders

• Excellent communication (verbal and written), presentation, interpersonal skills, Strong MS Excel and MS Powerpoint skills

• Ability to manage and meet multiple deadlines within a fast-paced environment

• Well-developed organizational and project management skills

• Strong team orientation