We're looking for a careful and detail oriented design drafter to join our small design office. We value effort in producing quality work, and individuals who aspire to continuously improve themselves on the job.

RESPONSIBILITIES:

1. To produce detailed drawings and space planning using Autocad for Tender & Construction

2. To produce work with neat and quality drawing standards

3. To work closely with designers concerning interior design layouts

4. To identify and communicate potential problems to the team

REQUIREMENTS:

• Singaporean / Permanent Residents

• Minimum 3+ years experience in both design and documentation work for interior scale projects

• Minimum Diploma in Interior Design, or relevant experience

• Software proficiency requirement: Autocad, Sketchup

• Ability to confidently, effectively and clearly communicate both verbally and in writing

Job Overview:
We are looking for a talented System Engineer to join our team. The role is open to both Junior and Senior levels, and the successful candidate will be responsible for configuring, maintaining, and supporting the company's IT systems and infrastructure. You will work closely with cross-functional teams to ensure the optimal performance and security of system environments.

Key Responsibilities:

• System Setup and Configuration: Install, configure, and maintain servers, operating systems, and network devices to ensure seamless operations.
• Troubleshooting and Support: Provide technical support for system-related issues and troubleshoot hardware/software problems in a timely manner.
• System Monitoring: Monitor system performance, conduct regular backups, and implement system upgrades to improve efficiency and security.
• Security Management: Implement and maintain security policies, firewalls, and antivirus software to protect against vulnerabilities.
• Collaboration: Work with IT teams and other departments to support business needs and ensure system scalability.
• Documentation: Maintain accurate documentation of system configurations, processes, and issue resolutions.
• Automation and Scripting: Develop scripts to automate routine tasks and improve system performance (more applicable to senior roles).
• Project Involvement: Contribute to IT projects involving system updates, migrations, and other infrastructure improvements.

Required Experience & Skills:

• Junior Level: 0-2 years of experience in system administration or IT support.
• Mid-Level: 2-5 years of experience in system engineering or related field.
• Senior Level: 5+ years of experience with strong expertise in system architecture, configuration, and management.
• Proficiency in managing Linux/Unix/Windows systems.
• Experience with network protocols, DNS, DHCP, and Active Directory.
• Familiarity with virtualization technologies (e.g., VMware, Hyper-V).
• Knowledge of cloud platforms (AWS, Azure, etc.) is a plus.
• Strong problem-solving and analytical skills.

How to Apply:
If you're passionate about system administration and want to grow in a dynamic environment, we encourage you to apply.

Work Location: Tuas Biomedical Park

Responsibilities:

Responsible for routine operation of QC lab, including but not limited to:

• Manage the routine operation of QC team to ensure the business delivery at the right quality, cost and speed.
• Management several sub-teams like product testing group, and microbial group
• Lead the team to comply with internal requirements in all aspects via end-to-end quality control system oversight
• Ensure all the activities in QC team performed with compliance of cGMP, data integrity and EHS requirement
• Provide support and technical directions for any technical/experiment work required during investigation and definition of corrective and preventive actions
• Oversight of the training, evaluation and management of the staff in QC lab. Coaching, developing and supporting them in reaching their full potential
• Responsible for the GMP audit from regulatory authorities and clients. Reply to audit reports and create CAPAs

Qualifications:

• Bachelor's degree or above in pharmacy, chemistry, biochemistry, analytical chemistry or other related disciplines
• Minimum 7 years of experience in biotech or biopharma industry
• A good understanding of the overall view of the drug development process
• A thorough understanding of the principles and management of cGMP compliance, and a strong quality mindset
• Comprehensive knowledge of FDA, EMA, NMPA, ICH, WHO technical guidelines, and USP, Eur.P, ChP pharmacopoeias
• Comprehensive knowledge of IND/IMPD, NDA, and ANDA filing

Location: East side, Changi

5days work

Basic + AWS + VB

Warehousing & Distribution of Service Parts Logistics

Responsibilities:

· Manage Contract / Service Parts Logistics warehouse and distribution business for MNC Customer in Electronics & Electrical industry

· Oversees regional operations for Contract / Service Parts Logistics across Asia Pacific and Japan

· Main point of contact for MNC Customer’s Regional Operation team based in Singapore

· Co-ordinate with Internal country logistics teams in South Asia & Oceania (Singapore, Malaysia, Philippines, Sri Lanka, Vietnam and others) and Japan on day-to-day operations matters and service performances

· Attend and lead external & internal meetings on Business Performances matters and Operational Excellence initiatives

· Project implementation and support Contract / Service Parts Logistics warehouse operation by using WMS, TMS and other tools

· Build good relationships and foster strong rapports with MNC customer & Internal stakeholders

· Work on logistics solutions with Internal country logistics teams to increase work efficiency & productivity of Contract / Service Parts Logistics warehouse and distribution programs for MNC Customer

· Assist department head in analysing reports to formulate business strategies

· Support regional opportunities to expand business share of MNC Customer

Job Requirements:

· Minimum Diploma in Logistics or Supply Chain or equivalent preferred.

· Minimum 5 years of relevant experience in Warehousing & Distribution (Service Parts Logistics background will be an added advantage)

· Computer Literate (MS Office, Excel, PowerPoint)

· Basic WMS, TMS system knowledge and usage (AS400, CargoWise system background will be an added advantage

HOW TO APPLY:

Interested applicants, please click on “Apply Now”or email [email protected]

We regret only shortlisted candidates will be notified.

Important Note: Trust Recruit Pte Ltd is committed to safeguarding your personal data in accordance with the Personal Data Protection Act (PDPA).

Please read our privacy statement on our corporate website www.trustrecruit.com.sg.

Trust Recruit Pte Ltd

EA License No: 19C9950

EA Personnel: Lim Wei Jye (Jaylyn)

EA Personnel Reg No: R24121213

About us

Marguerite is awarded by Michelin with one star. Taking root amidst the lush garden surrounds of the Flower Dome, Marguerite by Chef/Owner Michael Wilson embraces the best of the seasons with tasting menus that celebrate craft, provenance and produce through contemporary cuisine. Fine wines, innovative temperance beverages and a personalised level of service that exudes warmth, ease and charm complement a fine dining experience of true exception.

The Roles: Host or Hostess makes sure that their guests feel welcomed, cared for and valued by creating a warm and welcoming environment for guests from the moment they enter the restaurant.

Job Description

• Welcome guests in a warm and friendly manner
• Manage reservations effectively and in a timely manner
• Address guests by name preferably
• Usher guests to the correct table and offer beverages
• Manage guest's dietaries and preferences and build a database in the reservation system
• Answer phone calls within 3 rings, promptly and courteously
• To provide excellent customer service to guests in a timely and friendly manner, ensuring diners a delightful dining experience
• Perform day to day pre-opening and closing activities as per SOPs
• To adhere to service SOPs
• Perform general housekeeping and equipment maintenance duties
• Report on time, in proper uniform and grooming standard
• Work together with other team members to ensure a positive work environment
• Be aware of all food allergies and or dietary requirements and communicate them to your manager
• Have a positive attitude and willingness to learn and adapt

Job Requirement

• Minimum with GCE N Level and with 1 to 2 year experience as a Host/Hostess or Waiter/Waitress
• Understanding of restaurant etiquette and familiarity with health and safety regulations
• Experience in managing reservations and have customer-service skills
• Excellent communication skills (via phone and in-person)
• Strong organizational skills with the ability to monitor the entire dining and bar area

Benefits

• Basic Salary depend on your overall qualification and relevant experience
• There are staff meals provided for brunch and dinner.
• Comprehensive Medical & Dental Insurance Coverage
• 5 days work week (Work-Life Balance ) + Good Career Progression

Company Description

AGG Global Pte Ltd is a dynamic agency based in Singapore, combining youthful energy with decades of experience. The company has a proven track record of delivering award-winning projects, results-driven campaigns, and large-scale international events for globally renowned brands.

Role Description

This is a full-time on-site role as an Event Manager in Singapore. The Event Manager will be responsible for managing client relationships, coordinating event logistics, overseeing project timelines, and ensuring the successful execution of events. Additionally, the Event Manager will be responsible for budget management and post-event evaluation.

Qualifications

• Excellent client relationship management and communication skills
• Identifying new business opportunities, suggest company services that maximize client satisfaction
• Experience in event coordination and logistics
• Strong project management and organizational skills
• Ability to handle multiple projects and prioritize tasks effectively
• Experience in budget management and financial reporting
• Proficiency in event planning software and tools
• Attention to detail and ability to ensure quality and accuracy
• Ability to work in a fast-paced and dynamic environment
• Experience in the marketing or events industry is a plus
• Be involved in projects pre-production, production and post-production process

What we offer

At AGG Global Pte Ltd, we are committed to providing our employees with a rewarding and fulfilling work experience. Some of the key benefits include:

• Competitive salary
• Hospital and Surgical insurance
• Medical
• Opportunities for career development and professional training

If you are excited about this opportunity and believe you have the skills and experience to excel as an Event Manager, we encourage you to apply now.

Key Responsibilities:

– Campaign Development & Execution: Assist in planning, implementing, and managing marketing campaigns across various platforms, including social media, email, and digital advertising.

– Content Creation: Work closely with designers to produce compelling content for social media, websites, and other channels, ensuring alignment with brand guidelines and client goals. Assist with digital marketing content production, such as video making and editing, poster designs, and email marketing designs

– Digital Marketing: Monitor brands online presence, example: website rankings to improve organic search visibility, generate engaging content to captivate target audiences

– Market Research & Analysis: Conduct market research to identify trends, customer insights, and competitor activities. Use data to inform and optimize marketing strategies.
– Client Relations: Build and maintain strong relationships with clients, acting as a key point of contact to ensure that campaigns meet their objectives and deliverables.
– Performance Monitoring: Track and report on campaign performance using analytics tools. Provide actionable insights to improve campaign effectiveness. Monitor campaign performance metrics and KPIs, identifying areas for improvement and optimization
– Collaboration: Work with cross-functional teams, including design, sales, and product development, to ensure cohesive brand messaging and execution.

– Event & Trade Show Support: Assist in organizing and promoting events, trade shows, and product launches.

– Others: Help out when necessary with ad-hoc tasks and expand job scope as the company evolves

Job Requirements:

– Possess minimum Diploma in marketing and communications or a related field with minimum 3 years of relevant experience

– Strong understanding of digital marketing strategies, including SEO, PPC, social media, and email marketing.

– Proven ability to manage multiple projects and meet deadlines.

– Self motivated and results oriented

– Excellent written and verbal communication skills in English.

– Experience working in a fast-paced, agency environment is a plus.
– Good knowledge/experience in B2B marketing strategies is a bonus.

Responsibilities:

• Support Singapore Mortgage Acquisition Product Managers for retail and wealth segments in end-to-end planning and execution of key product initiatives.
• Collaborate with cross-functional teams, including new business, marketing, and business analytics, to execute product development initiatives.
• Conduct market research to identify customer needs, competitor offerings, and industry trends.
• Develop, enhance, and optimize home loan products and services based on market insights and customer feedback.
• Ideate, plan and execute marketing and engagement initiatives for Mortgage business.
• Support execution of new pricing strategies and campaigns.
• Analyse large datasets to identify trends, patterns, and key insights to drive strategic decision-making for the Singapore Mortgage business.
• Assist in updating regular business reports relating to new bookings, redemptions and monitor key performance indicators (KPIs) to track the success of the Mortgage business.
• Identify opportunities to streamline processes, optimize customer experience, and increase operational efficiency.
• Provide support to Product Managers in adhoc projects.

Requirements:

• Bachelor degree in Marketing, Business Management or in any related majors.
• Must have at least 1-2 years’ experience in Product Marketing role.
• Good to have experience working in Banking Industry
• Proficiency in MS Office (MS Outlook, MS Excel, and MS PowerPoint).
• Able to complete work independently with limited direction and supervision.
• Good sense of risk awareness

Interested Applicants, please email your resume to [email protected] (R1441955), stating the position as the subject title in the email. All Applications will be handled with strict confidentiality.

Mon to Fri 8.30am - 6pm

General Job Description

The position is responsible for providing assistance to the Project Manager/Implementation

Manager in Implementation and Internal and External Enhancement projects. They are required to

work with various internal stakeholders (Department Managers, Operations Managers, Regional

Account Managers) and external stakeholders (Customers) in order to on board and stabilise new

businesses

Implementation Executive Key Roles and Responsibilities

1. Plan, Manage and execute implementation/on boarding of new businesses

2. Support the Program/Project Manager on various Internal and External customer projects

and initiatives by

a. Creating GANTT Charts

b. Project Flow Diagrams

c. Writing and Developing Standard Operating procedures

d. Conducting training with local branch offices

e. Managing Key progress meetings and providing regular updates to the

project/implementation stakeholders

f. Developing Report Automation

g. Electronic Data Interchange (EDI) enhancement and deployment

h. New EDI implementation with IT

i. Process enhancement

j. Create and Review Work Instruction (WI) developed by other account teams

k. Provide consultation and support on business aspects for Regional IT

Skillset Requirements

1. Proficient in Microsoft Excel, Teams, Word, Powerpoint

2. Able to learn new systems and software quickly

3. Experience in at least one aspect of freight forwarding Operations. Export or Import,

Preferable if experienced in both.

4. Detail oriented and able to manage their own schedule well.

5. Has good time management

6. Strong Team player

7. Responsible and able to work remotely to deliver key tasks completed on time

8. Good interpersonal skills

Experience and Qualifications

1. Graduated from college or university with majors in Logistics, Supply Chain, Transportation,

International Business or related majors

2. 2 years’ minimum experience in the freight forwarding/logistics industry

3. Air/Ocean Freight experience is a PLUS

Mon - Thurs 8:30 a.m. - 6 p.m.

Fri 8:30 a.m. - 5:30 p.m.

Alternate Sat 8:30 a.m. - 12:30 p.m.

Responsibilities:

• Coordinate with Claims Advisors on information and documents to support claims negotiation and settlement

• Coordinate with Customer Service Coordinators to ensure accurate and timely submission of Letter of Demand (LODs)

• Negotiate with insurers on claims offers on behalf of customers (un-insured losses claims, loss of use/rental, etc.)

• Gather, analyse and present evidence/information on complex claims cases to support in getting customers a fair deal on liability judgements and claims offers

• Provide accurate and timely advices on claims offers and updates on status to Claims Advisors and customers

• Ensure timely closure of claims and escalate cases to direct manager on overdue / low insurers’ offers

• Submit Refund forms for claims due to customers and/or companies upon receiving insurers’ payment confirmation

• Provide timely updates and details of insurers’ claims payments to customers and/or companies. Ensure related reports are updated whenever there is a change in case status

• Ensure all claims document/information are organised and updated to ensure easy visibility/tracking and retrievable:

• Sort and place physical files/documents based on category and status of each claim at designated area

• Update related reports/records for on-time tracking of status.

• Submit closed cases to CSCs for secured storage. Assist in such filing where required

• Carry out claims processes diligently to achieve company’s KPIs (Claims Settlement, Accounts Receivables, etc.)

• Actively initiate/participate to improve such processes when required

• Support in updating or provision of such report(s) on bi-monthly basis or other period specified by management

Requirements:

• At least 2 years of working experience handling Motor Insurance

• Minimum GCE "O" level.

• Independent individual who is able to multi-task in a fast-paced environment

• Meticulous, committed and a strong team player.

• Responsible for reviewing design drawings and design report from design firm, commenting and approval for design firm to issue drawing for construction at design stage.
• Responsible for troubleshooting, preventive delay of contractor works at construction stage
• To carry out daily monitoring, deviation resolution and prevention of delay, make sure the contractor to work comply requirements.
• Responsible for leading the whole site civil and steel structural construction works, to be the subject matter expert representing the site.
• Working knowledge and experience in civil and steel structure engineering, and construction.
• Responsible for on-site quality improvement and EHS requirements.
• During the project phase, the individual is expected to be actively involved and at times doing multiple roles to support the overall success of the greenfield project startup.
• Manage, nurture and guide subordinate employees, and conduct effective assessments.
• Build a high-efficiency team and bring out the initiative, enthusiasm and creativity of each team member.
• Bachelor degree in civil and steel structural related majors, more than 4 years of relevant work experience.
• Proficient in operating Office software, and have the ability to review construction technical plans and equipment technical negotiation.

Veronica Neo Shen Hwa - [email protected]

Personnel Reg No: R1110855

Manpower Staffing Services (S) Pte Ltd

EA Licence No: 02C3423

Mon - Fri 8:30 a.m. - 5.30 p.m.

Sat 8:30 a.m. - 12:30 p.m

( Alternate Saturday )

Main Duties & Responsibilities

• Be the front line for all visitors, prospects and customers in the showroom

• Receive and forward queries and complaints via phone, email and general correspondence

• Provision of drinks and snacks to visitors, prospects and customers

• Monitoring of whereabouts of all members of the sales department

• Preparation of all documentation for delivery

• Manage showroom and test-drive cars

• In charge of showroom and pantry area

• Perform administrative duties

 PO

 Stationery, Beverage and Snacks

• Support aftersales, sales and marketing team

Qualities

• Proactive

• Excellent team player

• Provide excellent customer service skill

• Courteous

• Attention to detail.

• Excellent communication skills

• Good organisation skill

• Good computer skills with Microsoft office and Salesforce would be an advantages

• Experience with hospitality and customer service would be an advantage

• Driving experience preferred

Mon - Fri 8.30am to 6pm

The HR Executive will be responsible for managing end-to-end recruitment processes, including sourcing, posting job ads, interviews. The role also involves liaising and attending recruitment fairs, handling onboarding and offboarding processes, ensuring compliance with employment laws

Recruitment

• Advertise vacancies on all major job posting sites

• Review applications to shortlist candidates.

• Conduct initial interview for the shortlist candidates and arrange appointment with hirings

• Source candidates through various channels ( job portal, recruitment agency etc) and explore new sourcing channels

• Work closing with hiring manager to understand requirement

• Prepare necessary papers for the hiring process including offer & negotiation

• Establish positive relationships within the various stakeholders and candidates to assist with the seamless recruiting process.

Recruitment Fairs

Liaise with organizers and attend recruitment fairs to attract potential candidates.

Onboarding and Offboarding

• Facilitate smooth onboarding processes for new hires.

• Manage offboarding procedures, ensuring all exit formalities are completed.

.

Requirements

• Diploma in Human Resource Management, Administrative or similar

• Minimum 2 years of experience in related functions

• Good communication skills (written and oral)

• Pro-active manner, willing to offer new suggestions and share

• Knowledge of Employment Legislation

• Proficient in Microsoft Office/Excel with an eye for details

Job Responsibilities:

Gather software requirements and design solutions for modules and small software systems

Develop and support software including applications, database integration, interfaces and new functionality enhancements.

Coordinate cross-functionally to ensure projects meet business objectives and compliance standards.

Write both internal and external technical documentation

Deploy, install, and configure hardware and software systems

Work with team members in customer support, field test and deployment

Perform bug fixing and improvement of current application framework

Requirements:

Bachelor Degree in Computer Science & Engineering, Electrical & Electronics Engineering, Information Technology, or equivalent

2-4 years of in-depth knowledge and experience in front-end and backend development

Ability to solve complex development problems and produce high-quality code while pushing the technical boundaries.

Proficiency in one or more programming languages; we use Python, Javascript and TypeScript.

Knowledge in frontend frameworks such as React, Next.JS, FastAPI, REST API or similar frameworks.

Experience with Docker/Kubernetes, DevOps, CI/CD, Github

Experience with Linux operating system (Ubuntu, RHEL, etc.)

Experience working on Agile projects and Agile methodology in general

Excellent problem solving, communications, and teamwork skills

Mon - Thurs 8:30 a.m. - 6 p.m.

Fri 8:30 a.m. - 5:30 p.m.

Alternate Sat 8:30 a.m. - 12:30 p.m.

Purpose

The Body shop Manager directs work activities of the Body shop staff, including their observance of deadlines and productivity levels, as well as the maintenance of quality standards. Contributes toward achieving targeted profit for the department and maintains customer satisfaction standards, while containing expenses.

Duties and Responsibilities

Operational Management

1. Direct work activities of Body shop employees, including their observance of deadlines and productivity levels.

a. Conduct daily brief /monitoring on attendance, productivity, workplace safety and other Body shop matters.

b. Conduct daily follow up to ensure repair jobs executed timely to meet delivery deadlines.

c. Enforce quality repair work done consistently through correct usage of tools and repairs methods.

d. Ensure in-process check and final quality inspections done to achieve zero return jobs.

e. Ensure adequate protection on customers' vehicles and their belongings treated with care.

2. Handle customer complaint and provide resolution in timely manner.

3. Enforce control on supplies/consumables usage to reduce wastage.

4. Establish/enforce procedures/tools to monitor repair progress, with recovery process in place to handle expected delays or overdue cases.

5. Identify problems, develop and introduce systems and procedures to streamline efficiencies.

6. Create/distribute periodical reports to management on repair status and Bodyshop performance indicators.

General

1. Direct work activities of Body shop employees, including their observance of deadlines and productivity levels.

a. Conduct daily brief /monitoring on attendance, productivity, workplace safety and other Body shop matters.

b. Conduct daily follow up to ensure repair jobs executed timely to meet delivery deadlines.

c. Enforce quality repair work done consistently through correct usage of tools and repairs methods.

d. Ensure in-process check and final quality inspections done to achieve zero return jobs.

e. Ensure adequate protection on customers' vehicles and their belongings treated with care.

2. Handle customer complaint and provide resolution in timely manner.

3. Enforce control on supplies/consumables usage to reduce wastage.

4. Establish/enforce procedures/tools to monitor repair progress, with recovery process in place to handle expected delays or overdue cases.

5. Identify problems, develop and introduce systems and procedures to streamline efficiencies.

6. Create/distribute periodical reports to management on repair status and Bodyshop performance indicators.

We are a dynamic and forward-looking Corporate Services Provider offering a fully integrated suite of services including Accounting & Tax Services to a diversified portfolio of clients from Singapore and International.

Our business is expanding, and we are currently looking for interested candidate(s) to join us as associates or senior associates!

Job Description

• Handle a portfolio of client accounting & tax matters.
• Prepare full set of client accounts and financial statements.
• Be responsible for client income tax, GST filings and compliance matters.
• Liaise with auditors to finalise audited accounts
• Handle client management, administration, billings and collections.

Requirement

• Minimum: Diploma in Accounting, ACCA or Accounting Degree.
• Experience in accounting software such as MYOB, Xero will be an added advantage.
• No experience needed for entry level positions as training will be provided.
• Must be fluent in English.
• Have a positive work attitude.
• Ability to work under pressure.
• Neat, meticulous & well-organised.
• Have good people handling skills and ability to speak & write Mandarin a plus.

ESSENTIAL DUTIES AND RESPONSIBILITIES

• Oversees and manages daily operations of the outlet to ensure smooth operation and maintain quality standard of services including cleanliness and maintenance
• Review staff roster to ensure adequate manpower for each outlet
• Analyse inventory levels to propose purchases for the outlet
• Monitor and report sales, quality and service performance of the outlet
• Develop strategies to achieve sales targets according to customers' profiles
• Plan operational budgets for the outlet
• Coordinate crisis response and recovery activities in accordance with business continuity policies
• Interview and train new staff
• Communicate with Chef on guests’ requirements, and always maintain a close and professional working relationship with the kitchen
• Assist in weekly scheduling of employees according to the labour guidelines and fluctuation in sales
• Develop and review new and existing work processes and procedures in accordance with process improvement reviews
• Propose to management on the initiatives for continuous improvement within the outlet
• Analyse workplace performance and processes to identify opportunities for innovation, improved work practices and utilisation of emerging technology
• Perform audit on staff adherence with the organisation's personal, food and beverage hygiene standards
• Formulate SOP and implement the system and policies for efficient operations
• Perform audit on staff adherence to the organisation's food waste management Standard Operating Procedures (SOPs)
• Perform audit on staff's compliance with the organisation's Workplace Safety and Health (WSH) policies and procedures
• Perform audit on staff adherence to legislative requirements pertaining to handling and consumption of alcoholic beverages
• Analyse current customers' profiles and preferences to provide targeted recommendations
• Maintain a close and professional relationship with regular clientele
• Deploy customer service standards within the outlet to drive organisation's customer experience goal
• Recommend initiatives to minimise customer service performance gaps
• Monitor quality and consistency to ensure customer satisfaction and respond proactively to prevent and resolve customer service situation
• Implement customer loyalty strategies
• Monitor team's compliance with the organisation's personal, food and beverage hygiene standards
• Monitor team's adherence to the organisation's food waste management Standard Operating Procedures (SOPs) & Workplace Safety and Health (WSH) policies and procedures
• Monitor outlet's compliance with legislative requirements pertaining to handling and consumption of alcoholic beverages

Requirements:

• At least 3 years experience in the related field
• Exceptional communication and interpersonal skills
• Excellent problem-solving skills
• Passion to deliver exceptional customer service experience
• Posses good organisational skill and business acumen
• Only Singaporean and Permanent Residents may apply.

Purpose and Scope

Our Client is embarking on a major transformation journey that focused on improving value, deepen market presence, and capture product innovation and growth. At the core of this transformation is the Company’s Digital business aiming to further strengthen its leadership position through the modernization and innovation of its technology capability. The candidate will be responsible for all end user computing support and delivery of group defined solutions.

Role and Responsibilities

• Provide assistance, knowledge and user support in all aspects of IT to ensure the company business gets maximum benefit from IT systems

• Technical support to Desktop, Local Area Network (LAN\WiFi) and all business applications.

• Perform system changes and developments to any of company systems and applications to agreed standards and timescales.

• Install standard business desktop/laptop Images to an agreed standard.

• Configure and install appropriate hardware/software to the user’s desktop in a professional manner and timescale in order to meet business needs.

• Provide basic hardware/software configuration, fault finding and problem resolution.

• Conduct routine maintenance, monitoring and administration on IT systems, hardware, network, and business applications.

• Provide video and audio-conferencing system support to end users

• Supporting D&T projects/initiatives

• Liaise with external support organisations to ensure their service meets company business requirements e.g. Service Desk, Telecoms provision and support.

• Answer technical queries and meet operational service levels

• Ensure own work satisfies quality requirements and is documented to departmental standards with all associated databases updated.

• Work as a team member and share knowledge with colleagues.

• Work to agreed personal development plans to broaden the skill range available for all systems and application areas.

• Generate KPI’s and reports to publicise and share details on the IT service and IT activities.

• Provide user training, hints and tips and other user assistance as required on company’s systems and applications.

• Provide purchasing advice to and purchase IT equipment on behalf of the business, place orders and manage the stock of IT equipment and spares.

• Be available to support the business during ‘out of core hour’ working time.

• Overall management and delivery of Unified Communication, Telephony, Audio Visual and Video Conferencing products/solutions.

• Proactively supports and operates solutions and takes measures to enhance processes and improve service delivery.

• Monitoring of Unified Communication, Telephony, Audio Visual and Video Conferencing Infrastructure to ensure optimal service delivery.

• Support local and overseas\remote offices Unified Communication, Telephony, Audio Visual and Video Conferencing infrastructure.

• Manage incidents and requests from customers.

• Administration and patching of Unified Communication, Telephony, Audio Visual and Video Conferencing products/solutions.

Job requirements

• A sound range of IT skills, which need to be kept up to date in line with IT developments in the business.

• Have a basic understanding of the desktop and LAN\WiFi\WAN technical domains, involving familiarity with a wide range of environmental components and support tools.

• Good knowledge of computer hardware, Windows and Mac operating systems, and software applications

• Good understanding of mobile / smart devices, Android, and iOS

• Good working knowledge of video conferencing platforms, Zoom, BlueJeans, Skype for Business

• Good working knowledge and experience in managing Office365 and Azure

• To demonstrate the ability to acquire and apply new technical knowledge, be able to work without close supervision.

• Work to high professional and personal standards in a disciplined manner to agreed standards and procedures and maintain appropriate databases and documentation

• The ability to work within a complex technical environment and able to perform tasks and resolve problems on a variety of systems and applications

• The ability to work within a team and be willing to share learning and to learn from others.

• Possession of good verbal and written communication skills.

• Maintain good personal skills and an ability to cope with potential conflict.

Qualifications and Experience

• IT / engineer related diploma from polytechnic or degree from university

• Microsoft Certified Systems Engineer (MCSE) or a COMPTIA certification would be beneficial.

• ITIL Foundation V3 would be beneficial

• Thoroughness for investigating and monitoring systems and tenacity for resolving the root cause of problems.

• Familiarity with professional development standards

• Thorough knowledge of IT products and the marketplace

• Maintaining a good network of contacts within IT and within the business

• It is beneficial to have experience in the following technical support areas – Windows operating systems, LAN / WiFi / WAN, Office 365, Office products Outlook, Internet Web Browsers, Skype, Zoom, BlueJeans messaging and conferencing.

• Preferably has background and knowledge in IP-based Unified Communication, Telephony, Audio Visual and Video Conferencing technology

• Technical working knowledge of on premise and/or hosted contact center solutions, features, and capabilities, IVR and common business call flow.

Job Description:

· Strategic Planning: Develop IT strategies that align with the company's business objectives.

· Operational Support: Ensure continuous support for all operational and business applications.

· Policy Implementation: Create, enhance, and implement IT and OT policies, procedures, and processes based on industry best practices.

· Disaster Recovery: Develop and operationalize the IT and OT Disaster Recovery Plan and Incident Response Plan within the Business Continuity Plan.

· Cybersecurity: Implement robust cybersecurity measures to protect the company from potential threats and attacks.

· Remote Work Systems: Establish systems to facilitate an efficient remote work environment across the company.

· Team Development: Develop IT human resources, set performance targets, and conduct appraisals to enhance skills and performance.

· Stakeholder Collaboration: Work closely with senior management, the board of directors, authorities, and vendors.

· Technological Advancement: Stay updated on technological trends and recommend new technologies to improve efficiency and effectiveness.

· Budget Management: Develop and manage the IT and OT budget to ensure cost-effectiveness and efficiency.

· Cost Monitoring: Monitor expenses and identify opportunities for cost savings.

Requirements:

· At least 5-7 years of experience in the software industry, with at least 3 years in a senior management or leadership role.

· Degree in Computer Science, Information Technology, or related field. Project management certifications (PMI, Agile, Scrum) are a plus.

· Strong leadership capabilities with a proven track record of managing diverse teams and motivating staff.

· Solid experience managing software development projects, including time, budget, and resource management.

· Strong understanding of modern software technologies and development methodologies like Agile, Scrum, DevOps, etc.

· Ability to think strategically and analyze market trends, identifying new business opportunities and product improvements.

Interested applicants, please email your resume to Karin Chan Wei Kien

Email: [email protected]

CEI Reg No: R1104584

EA Licence No: 99C4599

Company Registration Number: 199601303W

We are seeking a Fixed Income Portfolio Manager to join our dynamic investment team. This senior role offers an exciting opportunity to drive portfolio performance, provide in-depth credit research, and contribute to strategic decision-making in a fastpaced, multi-asset investment environment.

Key Responsibilities:

Portfolio Management:

• Manage FI (especially credit) allocation of our cross-asset portfolios, ensuring alignment with client objectives and risk tolerance.

Research Strategy:

• Identify alpha-generating market opportunities and contribute to portfolio management strategies through comprehensive credit research, including analysing financial statements, transaction documents, and building financial models.
• Build and maintain strong relationships with issuers, providing valuable feedback and fostering long-term partnerships.
• Contribute to the top-down investment process in a global multi-asset firm, leveraging macroeconomic and credit market trends to inform portfolio positioning and strategy.

Execution:

• Maintain relationships with liquidity providers to ensure access to competitive pricing and optimal execution.
• While dedicated execution support is available, the candidate should be able to handle trade execution when required.

Risk Management:

• Proactively monitor portfolio credit risk, including duration and sector-specific risks, and use financial instruments like futures to manage and mitigate risk exposure.

Client Relations & Communication:

• Support the preparation of presentation materials, and confidently present credit views and portfolio performance to institutional clients.
• Provide regular updates to clients on market conditions, portfolio performance, and strategic changes, ensuring alignment with client goals.

Performance Monitoring:

• Continuously assess portfolio performance, analysing returns and risk-adjusted metrics, and adjust strategies as needed to meet evolving client needs and objectives.

Compliance & Regulatory Oversight:

• Ensure portfolio activities adhere to regulatory requirements, client mandates, and internal compliance policies, with a focus on maintaining integrity and transparency.

Qualifications

Experience:

• Minimum of 10 years’ experience in fixed income portfolio management and credit analysis, with a proven track record in managing and analysing fixed income instruments across various asset classes.

Technical Expertise:

• Strong proficiency in credit-related instruments (e.g., bonds, swaps, hedges), with a deep understanding of fixed income securities (spreads, covenants, structures), markets (both emerging and developed), and key macroeconomic risk drivers.
• Familiarity with both local and hard currencies credits is a plus.

Analytical & Quantitative Skills:

• Exceptional quantitative and analytical abilities, with advanced financial modelling skills (Python proficiency preferred) and experience in statistical analysis to support investment decision-making.

Communication:

• Strong verbal and written communication skills, with the ability to articulate complex ideas clearly and effectively to both internal teams and external clients.

Teamwork & Collaboration:

• Demonstrated ability to work collaboratively across multiple functions, including investments, marketing, risk, operations, and legal, fostering a positive team-oriented environment.
• Full-time office-based position, with potential for extended hours based on market activity.

TRANSCOSMOS ZERO is looking for a passionate and enthusiastic Technical Project Manager of IT system to join our growing team. This is an middle level role suitable for candidates looking to step into the Call Center industry.

Ability of close mutual work with Development Team in Vietnam is required for this position.

As a nature of business, especially a knowledge and exeprience in a Call Center Industory together with IT development project management experience are required. It's a rare, but a challenging position.

The ideal candidate will be responsible for

- Understanding the in-house Technical Guideline to support developers

- Supporting Developers and QCs as a Bridge Engineer

- day-to-day technical support and translation of IT techinical documents

- Having a strong understanding of our in-house tools and act as a key support to clients and internal teams in the APAC region with a strong knowledge of IT system, which is mainly call center system.

Requirement

- 5+ yrs experience in project management within a software development environment with project roadmap, project planning, project deliverables, and team management (especially offshore teams and onsite teams)

- MUST experience in Microservice Architecture and Highly Availability Architecture for Enterprise Workloads

- Experience in Web development (web application & web services) with Javascript Stacks (Node JS, Express JS, React JS, Vue JS, SQL, NoSQL)

- Experience in cloud development i.e AWS, GCP

- MUST Knowledge of Agile or Scrum environments

- Familiarity with common project management tools (Jira and Confluence)

- The ability to communicate technical information clearly to both technical and non-technical audiences

- Exeperience of the working in Call Center as operator and supervisor, or a strong understanding of Call Center Operation

Position: DLP Resident Engineer

We are hiring for the position of DLP Resident Engineer on behalf of our esteemed client. Suppose you are highly skilled, possess deep expertise in leading DLP solutions such as Trellix, Forcepoint, Digital Guardian, Symantec, Skyhigh, or Zscaler, and have strong knowledge of database technologies like MSSQL. In that case, we want to connect with you!

Why Join Our Client?

This is an excellent opportunity to work with cutting-edge technology in a dynamic and innovative environment. You'll be part of a team that values collaboration, creativity, and the continuous pursuit of excellence. Here, you will have the chance to make a significant impact and advance your career in cybersecurity.

Key Responsibilities:

• Optimize Advanced DLP Solutions: Maintain and fine-tune state-of-the-art DLP solutions for a large-scale organization.
• Collaborate with Stakeholders: Work closely with various stakeholders to ensure successful implementation and manage an integrated reporting dashboard.
• Policy Development and Implementation: Create, review, and finalize DLP policies and rules in partnership with stakeholders.
• Technical Documentation: Develop and maintain comprehensive technical design documentation, configuration documents, and build guides.
• Environment Assessment: Evaluate customer environments and validate prerequisites before implementation.
• Testing and Configuration: Develop, configure, and test DLP policies and rules to ensure effectiveness and compliance.
• Lead Testing Phases: Oversee User Acceptance Testing (UAT) and pilot testing phases, addressing any issues and ensuring validation success.
• On-Site Support: Provide on-site support for issue troubleshooting and resolution.
• Change Management: Execute change requests to effectively remediate issues.

Qualifications and Experience:

• Expertise: Demonstrated expertise and a deep understanding of DLP solutions.
• Experience: Minimum 3 year of experience in information and cybersecurity or a similar role.
• Technical Skills: Proficiency in MSSQL administration and experience crafting and running SQL queries.
• Additional Skills: Familiarity with DLP technologies and other cybersecurity solutions is a plus. Experience with Windows tools, administration, and IIS is advantageous.
• Interpersonal Skills: Strong ability to interact and engage with customers and various stakeholders.
• Independence and Teamwork: Ability to work independently with minimal supervision, as well as collaborate effectively within a team.
• Communication: Excellent problem-solving, oral, and written communication skills.
• Adaptability: A strong desire to step out of your comfort zone and embrace opportunities that drive your work forward.

Join our client's team and be part of a dedicated group striving for excellence in cybersecurity. Apply now to take the next step in your career!

Responsibilities

• Overall accountable and responsible for delivery of testing services across the Payments, Real-time Data, Online API (PROS) Program
• Manage and oversee the day-to-day delivery of test services by Bank appointed vendors in the conduct of testing
• Works with the testing service providers and other Bank’s stakeholders to review, provide feedback and sign off on the test strategy, test plans and other test service providers’ artefacts for the testing service delivery
• Coordinates with the Test Governance team to ensure adoption of testing methods, standards and tools, and to coordinate any health checks or audits
• Ensures that any changes to the scope of services are communicated to the respective test service providers and the impact is factored in to the plan
• Engages with various Bank’s stakeholders (including but not limited to, application, security, infrastructure, business), testing service providers to ensure testing services meet the banks’ objectives and demand
• Act as the first point of escalation for any issues raised by Bank’s stakeholders, testing service providers
• Quantify, manage, track and report test related statuses, SLA and KPIs, and ensure that defined testing transformation SLA and KPI targets are met for the portfolio accountable
• Drive and collaborate with all Bank’s stakeholders and test service providers to plan all testing related deliveries for the portfolio accountable
• Participate and contribute in forums, as required, to drive testing transformation and innovation
• Works closely with the Test Engineering Lead to provide inputs around domain specific test engineering requirements and ensure that they are met
• Establishes and maintains effective working relationships with the Vendor Test Managers/Test Leads for the respective domains
• Engages stakeholder communities to get their feedback on testing service delivery and identify improvement opportunities to be fed back to the Test CoE team

Requirements

• Bachelor’s Degree or Master’s degree in computer engineering or related field
• Proven working experience in test delivery or equivalent role with at least 10 years’ relevant experience in large and complex organizations preferably in the area of Banking and Finance and at least 5 years’ senior manager experience in testing
• Extensive experience in managing end to end delivery of testing services from multiple vendor test service providers
• Proven experience in testing standards, tools, processes & methodologies, frameworks, and various delivery methodologies e.g. Agile, Hybrid Agile and Waterfall, DevOps
• Proven, successful track record of managing shared IT service development and/ or IT Testing Services
• Demonstrated success in developing highly effective working relationships with internal and external stakeholders to deliver collaboration, partnerships and services
• Strong domain knowledge on Transaction Banking, Wholesales Banking and Payments Program. Experience in managing testing on these domain knowledges will be an advantage
• Strong attention to details, excellent analytical and problem solving skills
• Experience in managing multiple external testing service providers
• Experience in managing multi-cultural, diverse, direct and virtual teams
• Experience in various testing tool suites like HP UFT/QTP, LoadRunner/Performance Center/SiteScope, HP ALM / Quality Center, Tosca, Appium, Java, Selenium, JIRA etc
• Must display a high level of professional judgment, commitment, integrity, and teamwork
• Excellent client facing, internal communications, written and verbal communication skills
• Testing or quality certifications, PMP certifications, and Test Maturity Model integration (TMMi) Framework awareness will be preferred

Key Domain/ Technical Skills:

• Payments processing
• Cross border transaction processing
• Vendor management

“This is in partnership with the Employment and Employability Institute Pte Ltd (“e2i”).

e2i is the empowering network for workers and employers seeking employment and employability solutions. e2i serves as a bridge between workers and employers, connecting with workers to offer job security through job-matching, career guidance and skills upgrading services, and partnering employers to address their manpower needs through recruitment, training, and job redesign solutions. e2i is a tripartite initiative of the National Trades Union Congress set up to support nation-wide manpower and skills upgrading initiatives. By applying for this role, you consent to A-IT Software Services Pte Ltd’s PDPA and e2i PDPA.

Mon to Fri: 8:30am to 6pm

Position Summary

This position is responsible for guiding a team of logistic coordinators associates in the provision of logistics operational functions such as customer service, trucking coordination and the generation and maintenance of operations documents, reports, correspondence and expenses. Assist the Supervisor operations in the daily office activities and communications to customers.

Responsibilities

Primary Responsibilities

• Guide a team of coordinators associates to provide administrative support to the Operations.

• Handle order processing, prepare and maintain reports and files for all operations records, correspondence, plans, and expenses.

• Assist in the coordination and preparation of all necessary documentation for the movement of cargo.

• Perform tracking and tracing functions, and assist in the daily warehouse and administrative activities and communications

• Liaise closely with external parties to ensure shipments are expedited smoothly.

• Correspondence and liaison with customers and to attend to their enquiries.

• Handle any other ad-hoc / administrative duties.

Qualification Summary

Experience:

• This position requires minimum 3 years of relevant experience in Logistics industry.

• Must have prior experience in managing a team

Education:

• Minimum 'O' levels or Diploma in Logistics or Business Administration.

Skills:

• Good working knowledge of the following logistics operations areas – distribution, manufacturing, inventory planning, materials management.

• Good Interpersonal skills

• Good Communication skills

• Good Knowledge in Warehouse Management System (WMS)

• Good customer relationship management skills

• Proficient in MS Word, Excel, Outlook etc..

Mon to Fri: 8:30am to 6pm

Position Summary

This position is responsible to provide support for general tasks in the warehouse. Picks and packs

shipments, performs delivery and pick-up, loads and unloads, as well as scans all packages. Receives,

put-away, issues and stock-takes materials/inventory.

Responsibilities

Primary Responsibilities

• Receiving/releasing of cargoes

• Put-away/ Pick and Pack/Wrap

• Operating of warehouse equipment such as forklift, reach truck and stacker

• Use of WMS for Data entry and documents generation

Qualifications Summary

Experience:

This position requires minimum 1 year relevant experience in logistics or warehousing and must possess a forklift licence.

Education:

Minimum Secondary 2 education

Skills:

• Experience in operating warehouse equipment such as forklift, stacker and reach truck

• Knowledge in warehouse receiving, picking, packing, wrapping and releasing functions

• Computer literate