Job Description:

• Provide exceptional service to guests by promptly welcoming and courteously serving guests in a can-do fashion, engaging in polite conversation when time allows.
• Be fully informed of beverage and menu offerings, in anticipation of guest needs and to deliver highly attentive service.
• Prepare drinks for cocktail service orders and have a passion for mixology. Maintain a safe, clean environment, which includes managing people with discretion and professionalism and occasionally diffusing difficult situations.
• Ensure the bar and its equipment are clean and fully functional
• Responsible for supervising ambassadors that are preparing and serving beverages at the hotel bar.
• Brief ambassadors on the preparation methods, service and the contents of the drinks list.
• Enforce safety regulations and sanitation standards for the storage areas for beverages.
• Creative development of signature beverage offering
• Prepare cocktails and other drinks for the guests.
• Ensure that the drinks, cocktails and other beverages in the bar are in accordance to the hotel standard drink recipes.
• Ensure that the operations in the bar are up to the Sofitel standards and service culture.
• Attend to guest complaints, requests and inquiries regarding the beverage and services.
• Lead and maintain a positive working environment
• Interact with customers, take orders for drinks and snacks.
• Plan and present bar menu.

Job Requirements:

• Minimum 2 years experience in a similar role, preferably including 5 star experience.
• Projects professional image at all times through personal presentation / interpersonal skills.
• Desire and ability to train and develop staff.
• Maintains awareness of industry trends in service, product and presentation.
• Initiates contacts and establishes rapport easily.
• Organises time and work efficiently.
• Effective numeracy, verbal and written communication skills.
• Appreciates and maintains an effective outlet for stress.
• Willingness to work weekends and public holidays as part of the job role.
• Has the aptitude and willingness to undertake further development with Sofitel.

Objectives of the position:

The Purchasing Planning Executive must be a data-driven, strong analytical skills and creative team player who can provide critical solution effectively in order to fulfil high levels of customer satisfaction in current dynamic supply chain network.

As one of the key player in APAC Control Tower Purchasing Planning team, the individual will be expected to implement the demand planning strategies for accurate forecast and inventory optimization to achieve the goals of department and group.

Key Responsibilities:

1. Inventory Management - Plan and update the appropriate system parameters promptly according to monthly consumption, optimize stock level to meet inventory objectives.

2. Order Management - Facilitate Purchase Orders and ensure the information update in SAP. Follows up on orders ensuring that materials are shipped and delivered on promised dates.

3. Coordinates on all aspects with stakeholders on inbound shipment, update in SAP promptly and accurately, filing shipping documents for goods receiving activities, verifications of invoices to avoid mis-match

4. Cross trade shipment management - Facilitate and coordinate with stakeholder for direct drop shipment from factory to customer, with application and compliance of Free Trade Agreement for customer import duty rebates

5. Claim Management - Process claims where defects are related to the Vendor

6. Material Master Management - To maintain and ensure Material Master in SAP up to date (Standard length, HS code, plan delivery time...)

7. Ensure the operation quality and efficiency to meet customer requirements while complying with the company policies

8. Any other ad-hoc duty or projects as assigned by Manager

Skills & Qualification:

• Minimum Certificate in Supply Chain/Purchasing/Materials/Logistics management

• More than 1 years’ experience in supply chain operations

• Knowledge of SAP system preferred

• Proficient in MS Office, particularly in MS Excel or Excel Advance applications

• Creative problem-solving skills, data-driven analytical and reasoning skills

• Experience managing 3PL partners

Mon to Fri 8.30am - 5.30pm

Job Responsibilities:

• To attend to all sales inquiries, RFP/ITQ and tenders in a prompt and timely manner, within 24- 48 hours.

• Prospect and qualify new leads through various channels, such as inbound calls, cold calling, whatapps, email marketing, online inquiries, Philippines contact center.

• Contacting prospects and partners through various channels – reaching out on WhatsApp, telephone and/or emails.

• Gather critical information to prepare Sales Managers for the demos/meeting

• Deliver compelling sales pitch and proposals that highlight the value of our products or services.

• Execute lead allocation to best-fit sales manager to increase closing rate.

• Scheduling sales meetings and web demos – perform follow-ups for missed appointments and rescheduling of appointments.

• Execute and assist Sales Managers in effective sales strategies to convert leads into paying customers.

• Monitoring sales cycle for sales managers by promptly replying to sales inquiries, perform multiple follow-ups, expediate closing deals and chasing payments.

• Build and maintain strong relationships with prospects and existing clients to ensure satisfaction and retention.

• Collaborate with other departments, such as marketing, sales, partnership and support to ensure a seamless customer experience.

• Support all sales and marketing initiatives, including ad-hoc roadshows/events

• Collaborate with PHP call center in acquiring quality leads for web demos.

• Prepare and deliver lead allocation reports and presentations.

• Consistently update Hubspot, ensuring data integrity.

Job Qualification/Requirements:

• Diploma/Advanced Diploma/Degree in any field

• A minimum of 1-2 years of experience in a B2B environment, especially within the service and consulting industry

• Knowledge in HR solution system or HR function would be at advantage.

• Ability to provide good customer service.

• Strong communication skills and a pleasant personality.

• Ability to adapt to changes and evolving business needs.

• Able to work independently in a fast-paced environment and display abilities as a good team player.

• CRM (Hubspot) and automation tools familiarity is a plus.

• Interest in sales

• This position would require communicating with Chinese speaking client

Mon to Fri 9am to 6pm

Opportunity:

We are in search of a Part-Time Locum Pharmacist who will play a pivotal role in our pharmacy operations. The primary focus will be on the efficient clearance of batches, ensuring the release of products post-inbound inspection, and managing the outbound process after secondary labelling. The role also includes updating Standard Operating Procedures (SOPs) and providing operational training. Importantly, this position does not require the candidate to hold any licenses.

Key Responsibilities:

Oversee and expedite the batch clearance process.

Ensure accurate release of products following thorough inbound inspection.

Manage the outbound process after secondary labeling is complete.

Update SOPs to align with current practices and regulations.

Conduct operational training to ensure staff are well-versed in procedures.

Qualifications:

Must have experience with some logistics services.

Experience in batch release of products and labels.

Experience in pharmacy operations or a related field.

Strong organizational and communication skills.

Detail-oriented with a commitment to accuracy.

Responsibilities:

• Conduct maintenance and repair tasks on CCTV systems installed in buses

• troubleshoot and diagnose issues with CCTV equipment

• Repair or replace faulty components as needed to ensure proper functionality

• Perform routine inspections and preventive maintenance on CCTV systems

• Record and maintain accurate documentation of repair activities

• Follow safety protocols and guidelines while working in various environments

• Maintain cleanliness and organization of work areas and equipment

• Meet the KPI set by the department

Additional Information:

• Diploma or Electric Certification

• Ability to enter data accurately in Excel or similar software

• Strong multitasking skills with the ability to prioritize tasks effectively

• Basic knowledge of electronics and CCTV systems

• Ability to work independently and as part of a team

• Willingness to work night shifts as required by job demands

5 work days per week

7pm - 4am

8pm - 5am

Demi Chef – Brasserie Astoria, Singapore

We are seeking passionate and dedicated Demi Chefs to join our enthusiastic team at Brasserie Astoria, as we bring the iconic brasserie experience to Singapore.

Brasserie Astoria Singapore brings a unique blend of timeless sophistication and modern elegance to one of Singapore's most iconic landmarks, the Victoria Theatre & Concert Hall. With roots dating back to the 1800s, this beautifully restored heritage building stands as a symbol of Singapore's rich cultural history. The brasserie aims to recreate the international charm and refined atmosphere of its Stockholm counterpart, while embracing the vibrant energy of its Singapore setting. Here, we focus on offering guests an exceptional dining experience, anchored in warm, knowledgeable service and a carefully crafted menu, all within the grandeur of this historic venue.

Key Responsibilities:

• Food Preparation & Cooking:Assist in the preparation and cooking of dishes in your assigned section (e.g., hot kitchen, pastry, or cold kitchen) following Brasserie Astoria’s standards and recipes.
  Ensure all food is prepared with precision and attention to detail, maintaining high quality and consistency.
  
• Station Management:Support the management of your designated section, ensuring cleanliness, organization, and efficiency throughout service.
  Monitor inventory and report any shortages or equipment issues to the Sous Chef or Head Chef.
  
• Quality Control:Ensure that all dishes leaving the kitchen meet the highest standards of quality, taste, and presentation.
  Assist in maintaining hygiene standards and adhere to food safety regulations at all times.
  
• Team Collaboration:Work closely with the kitchen brigade to ensure smooth communication and coordination during service.
  Assist junior chefs and apprentices as required, fostering a positive and collaborative environment.
  
• Menu Support & Innovation:Contribute to the development and innovation of new dishes and seasonal menus.
  Maintain a creative approach while ensuring the menu stays true to the Brasserie Astoria concept.
  
• Training & Development:Participate in on-the-job training to enhance your culinary skills and knowledge.
  Take responsibility for personal growth and improvement within the culinary field.

At Brasserie Astoria, we are committed to working with talented professionals and providing ample opportunities to grow and evolve in the fine dining industry.

Employee Benefits Include:

• Competitive Salary
• Opportunities to attend relevant industry courses (e.g. WSET)
• Staff Meals
• Birthday Leave
• Staff Discounts at Restaurants under the Unlisted Collection Group

If you are an enthusiastic, motivated individual with a commitment to excellence, we invite you to join our Back of House team and help us create extraordinary dining experiences at Brasserie Astoria.

Chef De Partie – Brasserie Astoria, Singapore

We are seeking passionate and dedicated Chef De Parties to join our enthusiastic team at Brasserie Astoria, as we bring the iconic brasserie experience to Singapore.

Brasserie Astoria Singapore brings a unique blend of timeless sophistication and modern elegance to one of Singapore's most iconic landmarks, the Victoria Theatre & Concert Hall. With roots dating back to the 1800s, this beautifully restored heritage building stands as a symbol of Singapore's rich cultural history. The brasserie aims to recreate the international charm and refined atmosphere of its Stockholm counterpart, while embracing the vibrant energy of its Singapore setting. Here, we focus on offering guests an exceptional dining experience, anchored in warm, knowledgeable service and a carefully crafted menu, all within the grandeur of this historic venue.

Key Responsibilities:

• Station Management:Take full responsibility for the daily operation of your designated section (e.g., hot kitchen, cold kitchen, pastry, or grill).
  Ensure that all dishes are prepared and presented to Brasserie Astoria's high standards.
  Supervise and train junior kitchen staff to develop their skills and maintain quality control.
  
• Food Preparation & Cooking:Lead the preparation and cooking of high-quality dishes, adhering to established recipes and techniques.
  Ensure consistency in the preparation, taste, and presentation of all dishes served from your section.
  Manage mise en place for your section and ensure it is well-organized and fully stocked for service.
  
• Team Leadership:Manage and mentor junior chefs, commis chefs, and kitchen assistants within your section.
  Provide guidance and support to your team, ensuring they understand the standards and expectations for quality and efficiency.
  
• Quality Control:Monitor the quality of food during service to ensure consistency, presentation, and taste meet the highest standards.
  Ensure compliance with food safety, hygiene, and sanitation regulations.
  
• Menu Contribution & Innovation:Work closely with the Sous Chef and Head Chef to develop and refine dishes and seasonal menus.
  Contribute ideas for new dishes, menu enhancements, or special promotions that align with Brasserie Astoria's concept and elevate the guest experience.
  
• Inventory & Stock Management:Oversee the ordering, storage, and management of ingredients for your section.
  Ensure that the stock is used efficiently, minimizing waste and ensuring ingredients are stored and handled properly.
  
• Operational Support:Collaborate with other chefs and kitchen staff to ensure smooth kitchen operations, especially during peak service times.
  Ensure your section is prepared for service and that any issues are addressed promptly to avoid disruption.

At Brasserie Astoria, we are committed to working with talented professionals and providing ample opportunities to grow and evolve in the fine dining industry.

Employee Benefits Include:

• Competitive Salary
• Opportunities to attend relevant industry courses (e.g. WSET)
• Staff Meals
• Birthday Leave
• Staff Discounts at Restaurants under the Unlisted Collection Group

If you are an enthusiastic, motivated individual with a commitment to excellence, we invite you to join our Back of House team and help us create extraordinary dining experiences at Brasserie Astoria.

Infrastructure Engineer

Job Description:

• Operate, manage, and maintain VMWare ESX and HCI technologies

• Knowledge of administering Windows Server 2016, SQL 2016 and Windows Clustering technology

• Red Hat administration

• Plan, coordinate, and execute product installations, product upgrades, patch installations and hot fix installations

• Create, manage, and maintain documentation related to the managed systems and operation

• Perform hardening benchmarks adhering to defined procedure and checklist. Maintain the infrastructure in such a way that it is secure against unauthorized access.

• Deploy and deliver the project deliverables as stated in the project scopes extracted from the proposal/contract.

• Update the Infrastructure team lead on the project progress and status.

• Implement changes through Change Management Process on system components. Ensure change impact is evaluated, contingency plan and test plans are created to support the change request.

• Build, configure, and rollout new releases through Release Management Process on system components that affect operations. Organize training for new releases where necessary.

• Identify, isolate, resolve, escalate and close incident/problem ticket according to ITSM Incident/Problem Management Process.

• Ensure backup and recovery of system components is carried out, so that critical services can continue in the event of a disaster.

• Perform daily system health check

Requirements:

• Candidate must possess at least a Diploma, Advanced/Higher/Graduate Diploma, Bachelor's Degree, Post Graduate Diploma, Professional Degree, Computer Science/Information Technology, Engineering (Computer/Telecommunication), Engineering (Electrical/Electronic) or equivalent.

• At least 3 year(s) of working experience in the related field is required for this position would be advantageous.

• Preferably possess certifications such as Microsoft MCITP, VMWare certified professional or equivalent

• Full-Time position(s) available.

Mon to Fri 9am - 6pm

Responsibilities:

● Making & receiving customer inquiry calls

● Handling customer complaints

● Collecting & analysing customer feedback

● Responding to customer reviews

● Support software training & software installation with customer

● Intervention driver fatigue cases for commercial bus & SME companies

● Assist in the retrieval of camera footage for customers

● Prepare usage report for sales team for grants claim

● Prepare telematic reports for customers to improve driver behaviours & help

reduce accident cases

● Data analytics for software & product accuracy

● Back-end QC check for new vehicle installation project

● Observe & monitor for server performance

● Arrange CCTV installation or maintenance booking with the customer

Additional Information:

● Interpersonal and customer service skills

● Analytical and problem-solving skills

● Multitasking and organizational skills

● Ability to answer a high volume of calls and/or emails daily

● Ability to share work among the customer service team

● Attentiveness and patience

● Time-management skills

● Ability to find positivity in any situation

● Diploma /Degree education background can also apply

Mon to Fri 9am - 6pm

Summary

Provide functional and technical expertise and implement up to date solutions in either or all the following SAP modules (SD, MM, WM/eWM), in accordance with the design and implementation as per accelerated SAP (ASAP) implementation methodology and in compliance with enterprise architecture principles and standards in a cost-effective manner.

Key Roles and Responsibilities

- Lead SAP configuration and implementation by independently handling customizing settings in SAP SD, MM, WM or eWM to implement new business in system and to enhance existing business functionality.

- Map client business requirements, processes, and objectives by developing necessary product modifications in close association with the business team.

- Execute simple / complex assignments requiring the development of new or improved procedures using ABAP programs.

- Application Support point of contact for international end users in troubleshooting, analyzing, and solve SAP problems (including sub systems).

- Ensures Incident handling and application support SLA and KPI are in accordance with the required standard and agreement.

- Analyze existing business processes and incidents, propose, and realize enhancements to drive automation and process efficiency.

- Create system, process documentation, and conduct end user trainings of your project.

Requirements and Qualifications

§ Bachelor's degree in computer science or closely related field is required.

§ Minimum 3 to 5 years of experience in SAP system in either or all modules (SD, MM, WM/eWM)

§ Minimum of 3 to 5 full life cycle SAP implementation

§ To be Proficient in ABAP OO, Dialog Programming and debugging

§ To be Proficient in ALE, EDI and iDocs for centralized and decentralized SAP model

§ To be Proficient in Interfaces of functional modules, BAPI and Web Services internal and external

§ SAP certification in either or all modules SD, MM, WM or eWM is desired.

§ Mobisys (mobile application) Knowledge is a plus.

§ Strong analytical and problem-solving skills

§ Excellent communication and interpersonal skills

Position Title: Warehouse Assistant