Responsibilities:

• Provides high quality service to achieve maximum customer satisfaction by resolving the customer query at first contact where possible
• Understands the customer and establishes needs to offer relevant products, services and solutions
• Takes ownership and initiative to complete necessary research and customer follow up or direct the customer to the appropriate department for resolution
• Responsible for achieving individual key performance indicators whilst maintaining appropriate operational risk control and compliance in all activities
• Ensure customer complaints are escalated to internal teams, regulatory bodies as appropriate, in line with prevailing policies
• Carry out administrative tasks and systems updating activities in line with procedures which operate in the respective area
• Enhance customers' experience by introducing them to self-service banking channels that suit their needs
• Meet all service standards and assigned targets at the individual and team levels

Requirement:

• Minimum Diploma in any discipline
• With 1-2 years of experience in customer service-related roles.
• Ability to face customers in banking branch setting.
• Tech-savvy and willing to be trained.

Thank you for your interest!

We respect your privacy and all communication will be treated with confidentiality. If you wish to know more about this position or explore other roles, please prepare your updated profile and get in touch with our consultant at [email protected]

Cristina Malabuyoc Malijan EA License No. 02C3423 Personnel Registration No. R1111547

Please note that your response to this advertisement and communications with us pursuant to this advertisement will constitute informed consent to the collection, use and/or disclosure of personal data by ManpowerGroup Singapore for the purpose of carrying out its business, in compliance with the relevant provisions of the Personal Data Protection Act 2012. To learn more about ManpowerGroup's Global Privacy Policy, please visit https://www.manpower.com.sg/privacy-policy

Responsibilities:

• Responsible for collecting and delivering ship spare parts or repaired items to/from store, workshop, PSA terminals, and anchorage points.
• Operate a 14-footer diesel truck (manual) safely and efficiently.
• Handle cargo loading/unloading and ensure compliance with safety regulations.

Requirements:

• Possess Singapore Class 4 Driving License.

Company Registration Number: 201622755N

EA Licence: 19C9859

Registration Number: R2090276

Details:

• Permanent Position
• Up to $3,800
• Central

Responsibilities:

• Training Material Enhancement: Standardise and improve training slides and materials, ensuring they are professional, visually appealing, and aligned with branding.
• Content Consistency: Ensure all training content is consistent in design and quality.
• Technology Integration : Leverage on tools and technologies like Padlet, Mentimeter, Canva, Kahoot to create engaging learning experiences.
• Interactive Learning Design : Incorporate case studies, group discussions, activities and exercises to make learning more engaging.
• Continuous Improvement and Collaboration with Trainers : Analyse feedback collected and identify areas of improvement. Collaborate with trainers to refi ne and improve course content to enhance the quality of future training sessions.
• Database and System Maintenance : Upkeep of the Training Management System (TMS) to ensure materials and resources are updated and accessible.

Qualifications and Skills

• Proficiency in design tools like PowerPoint, Canva, and basic photo editing and raster graphic design app.
• Strong attention to detail in design and content presentation.
• Good communication skills and ability to collaborate with trainers and team.
• Ability to analyse feedback to continuously improve training materials and engagement strategies.

Interested Applicants, please click Apply Now.

Chow Zi Qing

R2199258

Revup Proservices Pte Ltd

EA.24C2366

Key Requirements:

• Bachelor’s degree in IT or equivalent. A major in IT security or related areas would be an added advantage.
• Experienced in managing Mainframe security projects, operations and implementation
• Minimum of 5 years of experience in Mainframe Security (RACF) solutions / operations provided by z/OS UNIX system services (USS), CICS, DB2, and WebSphere MQ with hands-on regulatory compliance knowledge.
• Solid experience in mainframe security, RACF access controls, IBM zSecure, MFA
• Good to have strong experience with using zSecure Admin and zSecure Audit modules.
• Good working knowledge of Access Management lifecycle and processes.

Experience in banking or financial services institutions preferred

The HR Executive will be responsible for managing end-to-end recruitment processes, including sourcing, posting job ads, interviews. The role also involves liaising and attending recruitment fairs, handling onboarding and offboarding processes, ensuring compliance with employment laws

Recruitment

• Advertise vacancies on all major job posting sites

• Review applications to shortlist candidates.

• Conduct initial interview for the shortlist candidates and arrange appointment with hirings

• Source candidates through various channels ( job portal, recruitment agency etc) and explore new sourcing channels

• Work closing with hiring manager to understand requirement

• Prepare necessary papers for the hiring process including offer & negotiation

• Establish positive relationships within the various stakeholders and candidates to assist with the seamless recruiting process.

Recruitment Fairs

Liaise with organizers and attend recruitment fairs to attract potential candidates.

Onboarding and Offboarding

• Facilitate smooth onboarding processes for new hires.

• Manage offboarding procedures, ensuring all exit formalities are completed.

.

Requirements

• Diploma in Human Resource Management, Administrative or similar

• Minimum 2 years of experience in related functions

• Good communication skills (written and oral)

• Pro-active manner, willing to offer new suggestions and share

• Knowledge of Employment Legislation

• Proficient in Microsoft Office/Excel with an eye for details

Mon - Fri 8.30am to 6pm

Key Responsibilities:

• Manage customer and merchant charge disputes following Card Association rules (Visa, Mastercard, AMEX, UnionPay, and JCB).
• Perform pre-checks on chargeback requests, ensuring transactions meet required criteria (transaction type, reason, timeframe, and documentation).
• Follow up with customers/merchants for clarifications or missing documents.
• Execute necessary actions (Fraud Reporting, Retrieval, Chargeback, Representments, Pre-Arbitration, Arbitration, Pre-Compliance, Compliance) using internal bank systems and Card Association platforms.
• Update chargeback details, status, and action dates in internal systems and maintain Excel case registers.
• Upload/download documentation on Card Association platforms and process financial adjustments, including temporary credit issuance or reversal.
• Create and reconcile financial general ledger entries and inform customers/merchants via letters or emails.
• Monitor outstanding cases via internal queues, aging reports, and Card Association platforms, ensuring timely action.
• Handle pre- and post-processing tasks such as case reconciliation, mailing, filing, and status updates.
• Respond to general chargeback inquiries from customers/merchants and liaise with internal departments for special handling and clarification.
• Participate in projects, User Acceptance Testing (UAT), Business Continuity Planning (BCP), Disaster Recovery Planning (DRP), and live verifications.
• Support Team Manager in system testing, process documentation, and Standard Operating Procedure (SOP) preparation.
• Propose and implement process improvements to enhance customer experience and reduce turnaround times (TAT).
• Cross-train across various functions to optimize team resources.

Requirements:

• Diploma or Degree in Business, Finance, or any related discipline
• Minimum 2 years of experience in financial institutions; credit operations knowledge is a plus.
• Proficiency in Microsoft Office 365, particularly Excel.
• Excellent multitasking skills with the ability to manage multiple timelines.
• Good team player with positive thinking and adaptability to diverse environments.
• Self-motivated and capable of working independently.

Interested candidates may send in their resume and cover letter directly to [email protected] (R1434374), stating the position as the subject title in the email.

Jireli Gem Mejia Cabria | EA License No. 02C3423 | Personnel Registration No. R1434374

Please note that your response to this advertisement and communications with us pursuant to this advertisement will constitute informed consent to the collection, use and/or disclosure of personal data by ManpowerGroup Singapore for the purpose of carrying out its business, in compliance with the relevant provisions of the Personal Data Protection Act 2012. To learn more about ManpowerGroup's Global Privacy Policy, please visit https://www.manpower.com.sg/privacy-policy

Job Responsibilities:

Gather software requirements and design solutions for modules and small software systems

Develop and support software including applications, database integration, interfaces and new functionality enhancements.

Coordinate cross-functionally to ensure projects meet business objectives and compliance standards.

Write both internal and external technical documentation

Deploy, install, and configure hardware and software systems

Work with team members in customer support, field test and deployment

Perform bug fixing and improvement of current application framework

Requirements:

Bachelor Degree in Computer Science & Engineering, Electrical & Electronics Engineering, Information Technology, or equivalent

2-4 years of in-depth knowledge and experience in front-end and backend development

Ability to solve complex development problems and produce high-quality code while pushing the technical boundaries.

Proficiency in one or more programming languages; we use Python, Javascript and TypeScript.

Knowledge in frontend frameworks such as React, Next.JS, FastAPI, REST API or similar frameworks.

Experience with Docker/Kubernetes, DevOps, CI/CD, Github

Experience with Linux operating system (Ubuntu, RHEL, etc.)

Experience working on Agile projects and Agile methodology in general

Excellent problem solving, communications, and teamwork skills

System Architect:

Job Description Summary:

We are seeking a System Architect. The ideal candidate will possess a minimum of three years of experience in the design,

implementation, and management of systems. A strong background in systems, software, and networking is essential, along with proven expertise in preparing and managing tender processes.

Job Responsibilities:

• Lead collaborative discussion between various teams to determine system requirements and transform them into technical specifications.

• Consult with customers and their representatives in order to appropriately influence system architecture and design.

• Ensure that the proposed architecture and design will meet the customer's requirements.

• Ensure proposed software design meets all requirements of quality, security, modifiability, extensibility etc.

• Work with fellow team mates to develop user stories, functional specifications, and acceptance criteria.

• Create and maintain detailed documentations such as Software Requirements Traceability Matrix, Software Requirements Specifications, Software Design Document, Interface Design Document etc for system architecture and design workflows.

• Preparation and submission of tenders for new projects, including requirement analysis, solution design and cost estimation.

• Efficiently handle tender-related queries and offer technical support throughout the tender evaluation and negotiation phases.

• Experience working in a team-oriented and collaborative environment.

Required Qualifications & Experience:

Bachelor’s or Master’s degree in computer science, Engineering, Information Technology, or related fields.

A minimum of 3 years’ experience in System Architecture and Design.

Demonstrated expertise in systems engineering, software development and network infrastructure.

Strong analytical and problem-solving skills, capable of addressing complex technical issues.

Excellent Oral, Communication & liaison skills.

Good knowledge of UML and other modelling methods.

Experience on Software Architecture such as Micro-Services, N-Tier Architecture.

Experience using team collaboration tools(e.g., JIRA) will be added advantage.

Relevant certifications in System Architecture and Design will be beneficial

Who we are

About Stripe

Stripe is a financial infrastructure platform for businesses. Millions of companies - from the world’s largest enterprises to the most ambitious startups - use Stripe to accept payments, grow their revenue, and accelerate new business opportunities. Our mission is to increase the GDP of the internet, and we have a staggering amount of work ahead. That means you have an unprecedented opportunity to put the global economy within everyone's reach while doing the most important work of your career.

About the team

Stripe's Fraud Team is committed to minimizing Stripe’s exposure to both buyer and seller fraud. The APAC Fraud Team is responsible for building and implementing regional strategies that scalably reduce risk for Stripe and preserve a healthy financial ecosystem, while creating positive experiences for users.

As a Strategist on the Fraud team in APAC, you will be directly responsible for building strategies to mitigate buyer and seller fraud on new and existing Stripe products in the region. You will enable safer payments for our users and help Stripe manage payments risks intelligently. The stakes are high, and you will be up against ever-evolving challenges. You will face some of the most complex and dynamic problems at the company, and the nature of your work will evolve rapidly to combat new and more sophisticated challenges to Stripe's payments integrity.

What you’ll do

Responsibilities

• Focus on Fraud Risk. You will monitor regional buyer and seller fraud trends and investigate anomalous behavior at the merchant and transaction level.
• Build and monitor regional health metrics. You will be responsible for defining, building, maintaining and monitoring key regional fraud health metrics. You will set targets for improvements to these key indicators.
• Build regional Fraud Strategies. You will identify key fraud protection investment opportunities for the region for the short and long term. You will work across stakeholder groups like Data Science, Product, Engineering and Operations to scope and execute these strategies.
• Support New Product and Country Launches or the Region: You will deeply analyze fraud risks for new product and country launches and will build strategies that will mitigate those fraud risks pre and post launch.
• Interface with external partners: You will interface with financial partners and users as required to update and educate them regarding Stripe’s fraud systems.
• Share insights: You will communicate key updates outwards to regional stakeholders and the broader risk organization.

Who you are

We're looking for someone who meets the minimum requirements to be considered for the role. If you meet these requirements, you are encouraged to apply. The preferred qualifications are a bonus, not a requirement.

Minimum requirements

• Naturally curious and passionate about risk prevention: if something seems off, you want to investigate what’s going on and solve root problems.
• Decisive, yet open to learning: you will make many critical decisions every day impacting large numbers of users and transactions. You are willing to make these difficult decisions and quickly learn and iterate from these experiences. You are skilled at using data to drive decisions.
• Understanding and empathetic to the challenges of setting up a new business: You put users first and will thoughtfully balance scaled enforcement decisions with user experience.
• Analytical: You are passionate about data analysis and can frame business decisions and tradeoffs effectively through quantitative analysis and visualization. You have at least intermediate SQL skills and have experience in applying these skills in business environments.
• An excellent communicator and team player: You are able to convey complex ideas succinctly and work effectively across teams.
• Effective project manager: You have demonstrated project-management skills and the ability to drive execution on projects that span multiple teams both within and outside of Risk.
• 6+ years of relevant professional experience.

Preferred qualifications

• Expertise with quantitative tools such as Python, R, or Stata
• Experience with payments (particularly working with regional payment methods and regional markets), risk, or trust & safety
• Experience working with machine learning teams
• Experience working in fast-paced and rapidly changing start-up environments

This role overseeing and handle company's facilities maintenance

and administrative duties

1. Handles proactive and preventative maintenance works to the building facilities/ system/ equipment (Example: telephone system, goods hoist lifts system, passenger lifts system, car lift, dumbwaiter, ACMV system, fire protection system, sanitary & plumbing system etc.). To ensure that all systems are in good functioning condition. If any repair or replacement are required, source for quotations and coordinate with the various stakeholders for the work to be carried out.

2. Make frequent trips to the various facilities within the Group to carry out routine inspection.

3. Contact and coordinate with both internal and external stakeholders / vendors on all the service maintenance, repair works and scheduling matters.

4. After completion by external vendor, conduct visual inspection to ensure that the works are carried out properly and satisfactorily.

5. Conduct bi-weekly night inspection to ensure the functionality of all the building signage and building security lighting.

6. Administrative duties such as preparation, verification & processing of Purchase Requisition/ Purchase Order and Invoices etc.

7. Updating of maintenance schedule and incurred expenditure reports.

8. Prepare annual building maintenance expenditure and budgetary reports.

9. Renewal of factory license, signage advertisement license, electrical installation license, subletting application, etc., and submission of new applications to relevant authorities whenever necessary.

10. To ensure that there is adequate stock for all toiletries and groceries supplies and place order if the stock is running low.

11. Prepare proposal to the management for any proposed improvement/ repair/ replacement work.

12. Assist in any ad hoc A&A/ upgrading/ improvement projects. Coordinate with the project consultants/ contractors and monitoring the project progress.

13. Review of drawings, building plans to ensure that the design specification complies to the owner’s requirement as well as to the statutory code of practice/regulation.

14. Quality control of work done by contractor to ensure that all works carried out are in accordance with the approved drawings, work scopes and technical specifications.

15. Any other suitable duties that may be assigned by the Management from time to time

Mon - Thurs: 8:30 a.m. - 6 p.m

Fri: 8:30 a.m. - 5:30 p.m

Main Responsibilities:

• Business Strategy & Vision:
  • Lead the transformation from a traditional, product-centric category into a differentiated, consumer-focused brand powerhouse with next-gen platforms.
  • Define and elevate unique positioning for flagship brands Nutrison and Fortimel, rooted in actionable insights and a compelling value proposition for HCPs and patients in key areas like cancer care, elderly frailty, and neuro care.
• Impact on Business Results:
  • Drive market penetration and double business impact in targeted therapeutic areas within three years.
• Processes & Projects:
  • Brand building and development for Nutrison and Fortimel that meet patient needs at every step.
  • Lead ICP process for the brands
  • Partner with global and local teams to bring tailored, relevant content to life in each market, building stronger connections with HCPs and patients.
  • Agency Collaboration: Co-create with top agency partners, ensuring consistent, high-impact campaigns that elevate brand presence and resonate across channels.

About You:

• Driven by an obsession for patient centricity, ensuring every brand decision resonates deeply with patient needs and experiences
• A Brand-builder with a flair for competitive positioning and high-impact content activation, you excel at crafting and testing a strategic marketing mix, including direct-to-patient media planning.
• Strong commercial and analytical skills, with a proven ability to capture and act on consumer and HCP insights.
• Experienced in launching and scaling brand strategies and cross-functional initiatives, on both local and global levels.
• A proactive problem-solver and collaborative leader, skilled in managing complex projects and guiding cross-functional teams.
• Multi-language proficiency is a plus.

Education & Experience:

• Education: Master’s degree in Business or related field.
• Experience: 15+ years in healthcare and consumer industries, with deep expertise in brand strategy, digital marketing, and market impact.

Duties and responsibilities of the job

• Process accounts payable invoices matching and verifying with purchase orders, delivery Orders/goods receipts via Esker procurement system

• Ensure accounts payable invoices, petty cash and staff expenses claims are accurate and properly coded via Prosoft.

• Ensure GST recognition is incompliance with IRAS e-Tax Guide.

• Generates electronics (online) payments to vendors, ensure cheques are authorized and in line with Group Policy and processes.

• Verify vendor creation forms with necessary documents required for New Vendor creation in ERP system according to Group Policy.

• Prepare and update vendors’ reconciliation on a monthly basis.

• Handling and resolving internal and external vendors’ inquiries and issues.

• Clear and reconcile unallocated payments in ERP systems promptly.

• Ensures completeness of balance sheet schedule on a monthly basis including reconciliation of payments, monitor accounts to ensure payments are up to date.

• Assist in AP month end closing and annual audit schedule (AP related).

• Other ad-hoc duties as required and/or assigned.

Skill Required

• Independent, analytical and have a positive working attitude.

• Proficient in accounting software and Microsoft Word and Excel.

• Have sense of urgency.

• Good time management and comfortable to work in fast-paced environment with high voluminous transactions to meet deadline.

• Good team player with good communication and initiative.

• Performed detailed work with accuracy and speed.

Education and Experience

• LCCI/ CAT/ ITE in Accountancy.

• At least 1-2 year(s) of working experience in handling AP matters.

• Autoline system experience is an advantage.

Mon - Thurs: 8:30 a.m. - 6 p.m

Fri: 8:30 a.m. - 5:30 p.m