Join Our Team as a Digital Marketing Executive!

Are you passionate about digital marketing and ready to take your career to the next level? We’re hiring a Digital Marketing Executive to join our vibrant and growing team!

What We’re Looking For

✅ Minimum 1 year of experience in digital marketing
✅ Relevant degree or equivalent experience in the field
✅ Singaporean and S Pass holders are welcome to apply

What You’ll Do

✨ Plan, execute, and manage digital marketing campaigns
✨ Handle social media marketing, SEO, SEM, and content creation
✨ Analyze and report campaign performance to optimize results
✨ Collaborate with the team to develop creative marketing strategies

What We Offer

Competitive salary: $2,500 - $3,500 (based on experience)
Opportunity for career growth and development
A dynamic work environment with exciting challenges

Ready to make an impact? Apply now and be part of a team that values creativity, innovation, and results!

Please include your CV

Don’t miss out on this exciting opportunity!

Major Responsibilities:

Able to handle On-Site Sales and Retail Operations.

Understand customer needs and provide information required to encourage a purchase.

Consistently promoting and selling company products and services.

Achieve the monthly sales target set by the Company.

Other duties as assigned.

Requirements:

At least 5 year(s) of working experience in the related field

Maintaining a positive attitude and focus on customer satisfaction

Able to use basic computer skills such as Microsoft Word, Excel and Email.

Must be able to work night shift and split shift

Must be able to work extra hours if need

· Must be able to work night shift and split shift

· Must be able to work extra hours or weekend if needed

COMPANY DESCRIPTION

We are one of the largest one-stop Underground Utilities Infrastructure companies based in Singapore. We provide Underground Utilities Infrastructure construction and maintenance, sewer pipeline rehabilitation, road and airfield construction and maintenance as well as asphalt pre-mix production and construction waste recycling.

RESPONSIBILITIES

• Developing in-depth understanding of project scope and particulars i.e. timeframes, financials, outcomes, plan and manage team goals, project schedules and new information.
• Communicate with clients to identify and define project requirements, scope and objectives, regularly schedule and attend meetings between stakeholders, clients, employees and the Project Manager.
• Getting necessary approval (NCE, LTA Approval, NPark and Special Approvals) for the site teams, and special approvals like GTP, MPA and LPB clearances and request for, TPOM Officers coordination for standing supervision.
• Maintain records and renew any expired approvals/permits that are required (C&G NCE, Telecom, GTP, LPB LOAs).SP Officers coordination regarding the following schedule of works (ROA Schedules, Reinstatement) for Distribution Projects.
• Coordinating with LTA and NPark officers regarding the ROA queries raised by authorities, and get approval on time.
• Providing support to project managers and operation team when requested.
• Participate in project design meetings and propose improvements if necessary, and sharing relevant documentation and reports with project teams.
• Communicate with clients to identify and define project requirements, scope and objectives.
• Plan and manage team goals, project schedules and new information.
• Adhere to budget by monitoring expenses and implementing cost-saving measures.
• Supervise current projects and coordinate all team members to keep workflow on track.
• Regularly schedule and attend meetings between stakeholders, clients, employees and the Project Manager.
• Direct project correspondences by preparing and reviewing project proposals, meeting minutes and emails.
• Providing support to project managers and operation team when requested.
• Being point of contact for various working groups.
• Manage project-related paperwork by ensuring all necessary materials are current, properly filed and stored.
• Perform other duties or tasks as assigned by immediate supervisor or HOD.

• Degree in Civil Engineering recognized by Singapore Professional Engineers Board (PEB)
• Minimum 3 year of experience in constructions or civil engineering
• Those with experience in underground utilities especially gas pipes will be advantageous
• Possess excellent interpersonal and communication skills
• Service-oriented client relationship and people
• Self-motivated and able to work independently
• Preferably possess a valid Class 3 license

• 6 days work week
• Working location: Sungei Kadut (with company transportation provided at Woodlands and Kranji MRT Station)

Other Benefits

• Provided company lunch bus
• Medical Teleconsult
• Portable Medical Benefit Scheme (PMBS) - additional monthly contribution direct to Medisave account
• Medical benefits (applicable for dental and company provider health screening)

Why Join Us

• Opportunity to work in a dynamic and fast-paced environment
• Engage in diverse tasks that keep each day unique and interesting
• Be part of a team that values communication, efficiency, and security
• Supportive work culture with opportunities for growth and development

COMPANY DESCRIPTION

We are one of the largest one-stop Underground Utilities Infrastructure companies based in Singapore. We provide Underground Utilities Infrastructure construction and maintenance, sewer pipeline rehabilitation, road and airfield construction and maintenance as well as asphalt pre-mix production and construction waste recycling.

RESPONSIBILITIES

• Developing in-depth understanding of project scope and particulars i.e. timeframes, financials, outcomes, plan and manage team goals, project schedules and new information.
• Communicate with clients to identify and define project requirements, scope and objectives, regularly schedule and attend meetings between stakeholders, clients, employees and the Project Manager.
• Getting necessary approval (NCE, LTA Approval, NPark and Special Approvals) for the site teams, and special approvals like GTP, MPA and LPB clearances and request for, TPOM Officers coordination for standing supervision.
• Maintain records and renew any expired approvals/permits that are required (C&G NCE, Telecom, GTP, LPB LOAs).SP Officers coordination regarding the following schedule of works (ROA Schedules, Reinstatement) for Distribution Projects.
• Coordinating with LTA and NPark officers regarding the ROA queries raised by authorities, and get approval on time.
• Providing support to project managers and operation team when requested.
• Participate in project design meetings and propose improvements if necessary, and sharing relevant documentation and reports with project teams.
• Communicate with clients to identify and define project requirements, scope and objectives.
• Plan and manage team goals, project schedules and new information.
• Adhere to budget by monitoring expenses and implementing cost-saving measures.
• Supervise current projects and coordinate all team members to keep workflow on track.
• Regularly schedule and attend meetings between stakeholders, clients, employees and the Project Manager.
• Direct project correspondences by preparing and reviewing project proposals, meeting minutes and emails.
• Providing support to project managers and operation team when requested.
• Being point of contact for various working groups.
• Manage project-related paperwork by ensuring all necessary materials are current, properly filed and stored.
• Perform other duties or tasks as assigned by immediate supervisor or HOD.

• Degree in Civil Engineering recognized by Singapore Professional Engineers Board (PEB)
• Minimum 3 year of experience in constructions or civil engineering
• Those with experience in underground utilities especially gas pipes will be advantageous
• Possess excellent interpersonal and communication skills
• Service-oriented client relationship and people
• Self-motivated and able to work independently
• Preferably possess a valid Class 3 license

• 6 days work week
• Working location: Sungei Kadut (with company transportation provided at Woodlands and Kranji MRT Station)

Other Benefits

• Provided company lunch bus
• Medical Teleconsult
• Portable Medical Benefit Scheme (PMBS) - additional monthly contribution direct to Medisave account
• Medical benefits (applicable for dental and company provider health screening)

Why Join Us

• Opportunity to work in a dynamic and fast-paced environment
• Engage in diverse tasks that keep each day unique and interesting
• Be part of a team that values communication, efficiency, and security
• Supportive work culture with opportunities for growth and development

-Must be able to work night shift and split shift

-Must be able to work extra hours if needed

-Serves as the link between direct reports and middle / upper management.

-Plans production operations, establishing priorities and sequences for manufacturing products, utilizing knowledge of production processes and methods, machine and equipment capabilities, and human resource requirements and capabilities.

-Makes decisions on job assignments and work priorities

-Reviews production and operating reports and resolves operational, manufacturing, and maintenance problems to ensure minimum costs and prevent operational delays and downtime.

-Responsible for equipment condition and department housekeeping

-Researches, complies and prepares reports, correspondence, and other information required by management, as well as, identifies and resolves report discrepancies or errors.

-Works with employees to maintain a safe work environment. Leads and supports direct reports to work in a safe manner and to seek improvements in work practices.

-Ensures that product quality and production efficiencies meet or exceed established standards.

-Examines procedures and recommends changes to save time, labor, and other costs and to improve quality control and operating efficiency.

-Observes direct reports to ensure compliance with safety, quality, and productivity standards.

-Verifies completeness and accuracy of direct reports’ work, computations, and records.

-Participates in work of direct reports to facilitate productivity or overcome difficult aspects of work.

· Must be able to work night shift and split shift

· Must be able to work extra hours or weekend if needed

Responsibilities:

l Responsible for food preparation and cooking to standard operating procedures;

l Ensure smooth operations and allocation of duties within the kitchen;

l Ensure that all orders are fulfilled in a timely manner and to expected standards;

l Attend to kitchen-related duties stock- checking and inventory and ordering;

l Practice and ensure good hygiene and housekeeping standards within the kitchen;

l Ensure food is stored, prepare and presented in a safe and hygiene manner;

l Uphold high standards of food quality to ensure customer satisfaction.

Requirements:

l Strong experience in Chinese cuisine including all varieties of noodles and rice

l Profound knowledge of different kinds of beverages

l Deep knowledge of every aspect of Chinese dishes

l Proficient with BBQ and Chinese specialty equipment

l Ability to manage numerous tasks, assign responsibilities and display high patience

l Able to work night shift and split shift

l Able to work ot on weekends and public holiday

· Must be able to work night shift and split shift

· Must be able to work extra hours or weekend if needed

• Manage daily manpower deployment schedule and duties assignment
• Represent management and assist supervisor to communicate and rectify daily work matter with client's management as required
• Prepare daily operation performance report inclusive of risk assessment (if required)
• Ensure that all protocol and safe work procedures are adhered by all staff on site daily

Job requirements:

• Physically fit and healthy
• Possess good communication skills and can-do attitude
• Willing to work on public holiday or rotating shift
• Certification on risk assessment and workplace safety will be an advantage
• Willing to work night shift and split shift or rotating shift, if required.
• Willing to work OT on public holiday and weekend
• · Must be able to work night shift and split shift
• · Must be able to work extra hours or weekend if needed

Empower Students, Shape the Future!

Are you a passionate and experienced educator looking to guide young learners towards academic excellence?

We are seeking a Senior Educator, After School Care (Upper Primary) to join a respected non-profit after-school program focused on nurturing Upper Primary students in key academic areas.

About the Organization:

Our after-school care center is committed to providing students with a nurturing environment that supports both their academic and personal growth. We are deeply invested in community-building efforts and creating a lasting positive impact.

First Konnection – The Authorized Education Recruitment Specialist for this Role

What You Can Expect:

• Streamlined Process: Let us handle the logistics while you focus on showcasing your expertise.
• Direct Communication: Receive timely updates and clear guidance throughout the application process.
• Personalized Advice: Leverage our insights to present your strengths and secure the role.

About the Role:

As an experienced educator, you will play a critical role in helping students excel in English, Math, and Science, while also supporting students who require additional help with Chinese language proficiency. Due to the curriculum and student needs, fluency in both English and Chinese is required to provide effective academic guidance.

• Work Schedule: Monday to Friday, 11:30 AM - 7:00 PM. Enjoy evenings and weekends to yourself!
• Subject Focus: Assist students in mastering English, Math, Science, and support those learning Chinese.
• Perks: Vegetarian lunch provided daily, and annual staff retreats for relaxation and team building.

Who We’re Looking For:

We are seeking candidates with at least 3 years of experience in after-school care or Upper Primary tutoring, ideally including:

• Retired MOE Teachers or experienced tutors with strong teaching backgrounds in Upper Primary education.
• Individuals with solid experience in guiding students in English, Math, Science, and supporting those in need of Chinese language assistance.
• A passion for education and the desire to make a real difference in students' lives.

Why Join Us?

You’ll be part of a dedicated team in a non-profit environment that values community impact. This role offers the chance to give back, mentor students, and enjoy a balanced work-life schedule. We believe that experienced educators have the power to transform lives through personalized care and attention.

Ready to Make an Impact?

If you're a passionate educator with experience and a commitment to nurturing students, we want to hear from you.

Click here to apply at First Konnection, or submit your application via MyCareersFuture and join a team where your knowledge and skills can truly make a difference!

EA Registration No.: R23111820 (Ben Chang)
EA Licence No.: 22C1307 (First Konnection Pte. Ltd.)

New Life Community Services is a not-for-profit social service agency that seeks to bring hope and purpose to children, youths, and seniors so that they go on to create a positive impact in the community and society.

We are looking for a passionate and energetic individual to partner with the Heads of Department in growing & expanding our services.

Key Responsibilities

• Assist in the full spectrum of HR functions
• Performance Management
• Employee engagement
• HRMS management
• Participate in other HR programs

Job Requirements

• Degree in Human Resources or General Degree
• At least 3-5 years of HR experience
• Excellent communication skills (written, oral, and presentation)
• Strong knowledge of MS Office and general HRIS
• Passion to work in a social service agency.
• A good team player
• Ability to work with staff at all levels.
• Experience in the Early Childhood sector will be an added advantage.

• Previous experience as a Head / Lead Baker, running a baking operation and overseeing other bakers
• As a Head / Lead baker you are responsible to produce a full range of breads using the company’s recipe specifications
• Responsible for the consistency and presentation of the products
• Ensure adherence to the quality of food items according to the Singapore Food Agency (SFA) guidelines in place. (e.g applying “First in First out!” kitchen best practice as well as ensuring food items are stored in perfect sanitary condition)
• Always observe and adhere to NEA standard for safety and hygiene standards for production, kitchen and culinary work area
• Ensure maintenance and sanitize baking utensils, tools and machinery
• Any other ad-hoc duties assigned by the immediate superior

Requirements:

• Minimum 5 years of relevant experience in a bakery setting
• Experience of handling bakery equipments
• Understanding of health and safety, and basic food hygiene practices
• Able to display leadership skills with excellent communication skills
• Excellent knowledge of managing order and inventory
• Able to multitask and work efficiently under pressure
• Be punctual and well disciplined
• Ability to work evenings, weekends, and holidays
• Able to work night shift and split shift
• · Must be able to work night shift and split shift
• · Must be able to work extra hours or weekend if needed

Job Summary:

The Administrative Coordinator will provide comprehensive administrative support to ensure efficient operation of the office. This role involves a variety of task including managing schedules, coordinating meetings, handling correspondence, and assisting with special projects. The ideal candidates will be detail-oriented, possess strong communication skills, and have the ability to manage multiple priorities in a fast-paced environment.

Key Responsibilities:

• Serve as the point of contact for internal and external communications, including answering and directing phone calls, emails, and other inquiries.

• Manage and maintain executives’ schedules, including organizing meetings, appointments, and travel arrangements.

• Prepare and edit correspondence, reports, presentations, and other documents.

• Coordinate and schedule meetings, conferences, and events, including arranging logistics and preparing materials.

• Assist in the development and implementation of office policies and procedures.

• Perform general clerical duties including photocopying, faxing, mailing, and filling.

• Support special projects and other duties as assigned by management.

Qualifications:

• Experience in administrative coordinator, administrative assistant, or similar role.

• Proficient in Microsoft Office Suite (Word, Excel, PowerPoint, Outlook.)

• Excellent written and verbal communications skills.

• Strong organizational skills with the ability to multi-task and prioritize work.

• Attention to detail and problem-solving skills.

• Ability to work independently and as part of a team.

Other info:

• Accounting company

• Salary $2000 - $3000

• 5-day work

• Location opposite Macpherson MRT

Interested candidates, pls apply with resume in MS Word format

You may email to [email protected]

EA License No: 17C8809

EA Reg No: R1108561

• Oversee and monitor daily operation activity to ensure efficiency and continuous productivity
• Manage daily operation budget and expenses
• Manage daily manpower deployment schedule and duties assignment
• Represent management and assist supervisor to communicate and rectify daily work matter with client's management as required
• Prepare daily operation performance report inclusive of risk assessment (if required)
• Ensure that all protocol and safe work procedures are adhered by all staff on site daily

Job requirements:

• Physically fit and healthy
• Possess good communication skills and can-do attitude
• Willing to work on public holiday or rotating shift , if required
• Possess Forklift operator license or certification will be an advantage
• Certification on risk assessment and workplace safety will be an advantage
• Willing to work night shift and split shift
• Willing to work OT on public holiday and weekend
• · Must be able to work night shift and split shift
• · Must be able to work extra hours or weekend if needed

Major Responsibilities:

Able to handle On-Site Sales and Retail Operations.

Understand customer needs and provide information required to encourage a purchase.

Consistently promoting and selling company products and services.

Achieve the monthly sales target set by the Company.

Other duties as assigned.

Requirements:

At least 3 year(s) of working experience in the related field

Maintaining a positive attitude and focus on customer satisfaction

Preferably some experience and knowledge in curtains and blinds will be a good advantage (Training will be provided).

Able to use basic computer skills such as Microsoft Word, Excel and Email.

Must be able to work night shift and splite shift

· Must be able to work extra hours or weekend if needed

Responsibilities include:
-Assist in daily operations
-Ensure that the restaurant and kitchen is properly maintained and clean
-Oversee food preparations, presentation and storage to ensure food health and safety compliancy.
-Regular checks with customers to gather feedbacks
-resolving of conflicts in a professional way

Qualities we seek are:

· Positive attitude and commitment to excellence

· Respective skills in functions to be performed

· Excellent interpersonal and communications skills

· Team work

· Willing to learn and able to work under pressure

· Experience in F&B Operations

· Preferably 3 years of previous experience in serving in restaurant

· Must be able to work night shift and split shift

· Must be able to work extra hours or weekend if needed

• Loading and unloading of goods onto vehicle according to delivery order
• Perform pickups and collection for the company covering specific areas
• Ensuring safe receipt, retrieval and dispatching of goods
• Delivering goods to our customers in a safe, courteous, and timely manner
• Establishing and maintaining excellent customer service during delivery
• To perform duties as tasked
• Class 3/4 Driving Licence
• Able to work night shift and split shift
• Able to work ot on weekend and public holiday
• · Must be able to work night shift and split shift
• · Must be able to work extra hours or weekend if needed

Job Responsibilities:

• Prepare lesson plans with objectives and learning outcomes that will engage children and to meet varying needs and learning styles of children.
• Collaboration with all teaching staff to achieve high standard of teaching and caring to children.
• Plan and prepare class projects, field trips and other experiential activities.
• Develop and shape children’s character and moral values.
• Responsible for the upkeep of classroom and centre’s environment.
• Build and maintain relationships with parents.

Job Requirements:

• Possess at least Diploma in Early Childhood Education or Higher NITEC in Early Childhood Education
• Creative and inspiring.
• Good communication and interpersonal skills

-Serves as the link between direct reports and middle / upper management.

-Plans production operations, establishing priorities and sequences for manufacturing products, utilizing knowledge of production processes and methods, machine and equipment capabilities, and human resource requirements and capabilities.

-Makes decisions on job assignments and work priorities

-Reviews production and operating reports and resolves operational, manufacturing, and maintenance problems to ensure minimum costs and prevent operational delays and downtime.

-Responsible for equipment condition and department housekeeping

-Researches, complies and prepares reports, correspondence, and other information required by management, as well as, identifies and resolves report discrepancies or errors.

-Works with employees to maintain a safe work environment. Leads and supports direct reports to work in a safe manner and to seek improvements in work practices.

-Ensures that product quality and production efficiencies meet or exceed established standards.

-Examines procedures and recommends changes to save time, labor, and other costs and to improve quality control and operating efficiency.

-Observes direct reports to ensure compliance with safety, quality, and productivity standards.

-Verifies completeness and accuracy of direct reports’ work, computations, and records.

-Participates in work of direct reports to facilitate productivity or overcome difficult aspects of work.

· Must be able to work night shift and split shift

· Must be able to work extra hours or weekend if needed

• Loading and unloading of goods onto vehicle according to delivery order
• Perform pickups and collection for the company covering specific areas
• Ensuring safe receipt, retrieval and dispatching of goods
• Delivering goods to our customers in a safe, courteous, and timely manner
• Establishing and maintaining excellent customer service during delivery
• To perform duties as tasked
• Class 3/4 Driving Licence
• Able to work night shift and split shift
• Able to work ot on weekend and split shift
• · Must be able to work night shift and split shift
• · Must be able to work extra hours or weekend if needed

Job Description:

- Provides support to the accounting & admin department by handling general tasks on a daily basis

- Perform general administrative duties

- Handling incoming calls

- Timely invoice billing and follow up on outstanding invoices

- Maintain proper filling system

- Manage and maintain inventory of pantry and office supplies, placing orders as needed

- Perform any other ad-hoc tasks as per assigned

Job Requirements:

- Self motivated and willing to learn attitude

- Meticulous in documentation & pays attention to details

- Keen to learn and has positive work attitude; Good team player

- Well-organized and able to multi-task

Job Responsibilities：

1. Design system operation and maintenance solutions and infrastructure according to the company's strategy and business development requirements, and formulate operation and maintenance work strategies and plans

2. Responsible for the personnel training and team management of the operation and maintenance team, and enhance the overall technical strength of the team

3. Deeply understand the business systems of various business lines, research, plan and establish operation and maintenance management platforms and tools that support large-scale clusters

4. Lead the team to ensure stable and safe business operation, and be able to respond to emergencies and track issues in a timely manner

5. Continuously explore and research cutting-edge operation and maintenance, infrastructure technology directions and tools to improve the delivery efficiency of the company's operation and maintenance and R&D

6. Responsible for formulating operation and maintenance and basic resource demand plans, managing and rationally using resources, and effectively controlling costs

Job Requirements:

1. Full-time undergraduate or above, with more than 10 years of operation and maintenance, security, and R&D experience in medium-sized or large Internet companies, and at least 8 years of technical team management experience

2. Proficient in distributed management, large-scale clusters, fault tolerance, backup, load balancing and other technologies, with in-depth and rich experience in high-availability architecture, capacity planning and difficult problems

3. Proficient in operations or infrastructure sub-fields, such as database, SRE, DevOps, information security, and cloud native

4. Familiar with AWS/Alibaba Cloud/Tencent Cloud and other cloud platform operation and maintenance management experience

5. Possess excellent team management skills, excellent problem-solving skills and strong learning ability

Job Description:

- Manage shipment documents (e.g., invoice, packing list, bill of lading) to facilitate seamless customs clearance

- To co-ordinate with warehouse team for export/import shipment preparation (i.e. cargo pick up, shipping marks)

- Liaise with freight forwarder on cargo space and shipment arrangement

- Resolving any issue or discrepancies that may arise during the shipping process

- Handle order modifications, cancellations, and requests for returns or exchanges

- Monitor and follow up on shipment status

- Advise and provide freight cost to sales department

- Monitor shipping costs and implement cost-saving measures without compromising service quality

Job Requirements:

-Strong focus on accuracy in documentation and processes

- Good analysis and negotiation skills

- Strong understanding of import/export regulations and customs procedures

- Shipping Knowledge

- Intiative & Team Player

Job Responsibilities:

· Database Management: Install, configure, and upgrade database management systems and related products.

· Performance Monitoring: Monitor database performance, implement changes, and apply new patches and versions when required.

· Backup and Recovery: Develop, manage, and test backup and recovery plans to ensure data integrity and availability.

· Optimization: Optimize and tune databases for performance and efficiency.

· Troubleshooting: Diagnose and resolve database access and performance issues.

· Collaboration: Work closely with developers and other IT staff to support database needs and requirements.

· Software Development: Design, develop, test, and deploy high-quality software applications and systems.

· Security: Implement and manage security measures to safeguard the database from unauthorized access.

· Design and Development: Develop and implement data models, ETL processes, and data pipelines to support data warehousing and analytics needs.

· Message Middleware: Work with message middleware technologies (e.g., Apache Kafka, RocketMQ) to facilitate data integration and real-time data processing.

Job requirement:

· Education: Bachelor's degree in Computer Science, Information Technology, or a related field. Advanced degree or certifications (e.g., MySQL Certified Professional) preferred.

· Experience: 8+ years of experience as a Database Administrator.

· Proficiency with database management systems (e.g., Oracle, SQL Server, MySQL, PostgreSQL).

· Experience with database backup, recovery, performance tuning, and high availability.

· Knowledge of database design and data modeling.

· Familiarity with cloud-based databases and services (e.g., AWS RDS, Aliyun RDS ,Tencent RDS) is a plus.

· Experience with scripting and automation tools (e.g.,, Python, Go,Bash).

• In charge of the daily work and ordering for the assigned section.
• Need to get up early to prepare soup etc.
• Carry out given recipes and instructions with precision speedy.
• Ensure strict health and hygiene practices.
• Cleaning, organize and taking care of kitchen equipment as per instruction manuals.
• Monitoring food portion and waste to maintain profit margin.
• Following safety and precautions in all daily activities (carrying heavy load, sharp objects, hot objects etc.)
• Preferably Junior Executive specialized in Food/Beverage/Restaurant Service or equivalent.
• · Must be able to work night shift and split shift
• · Must be able to work extra hours or weekend if needed

Mandai Wildlife Group is the steward of Mandai Wildlife Reserve, a unique wildlife and nature destination in Singapore that is home to world-renown wildlife parks which connect visitors to the fascinating world of wildlife. The Group is driving an exciting rejuvenation plan at Mandai Wildlife Reserve, adjacent to Singapore’s Central Catchment Nature Reserve, that will integrate five wildlife parks with distinctive nature-based experiences, green public spaces and an eco-friendly resort.

Job Duties and Responsibilities:

· Be well-versed in information of all 4 Parks (Singapore Zoo, Night Safari, River Wonders, and Bird Paradise).

· Effectively manage guests’ enquiries and feedback within set SLAs and via various channels and platforms (which include, but are not limited to, emails, calls, livechat, and social media).

· Able to identify problem statements / issues and provide appropriate handling to escalated cases.

· Maintain a high standard of quality responses to guests to uphold service quality standards and ensure consistency.

· Work with various departments and stakeholders within MWG to enhance guest experience and satisfaction.

· Support in reporting key feedback cases to management and collaborate with relevant teams to effect satisfactory solutions.

· Handle rostering and training of staff.

· Manage situations that require problem solving and innovative solutions.

· Assist with monthly reports and updating of Standard Operating Procedures (SOPs).

· Assist with adhoc projects for the Guest Experience Management team as required.

Job Requirements:

· Minimum Diploma

· Minimum 1 year of relevant experience

· Strong interpersonal and communications skills (English).

· As enquiries and feedback may be in various languages, proficiency in other languages, such as Mandarin, Tamil / Hindi, Japanese or Korean will be advantageous.

· Previous customer service experience will be preferred.

· Quick-thinking, adaptable, able to thrive in fast-paced environment.

· Strong team player, but also comfortable to work independently where required.

· Able to work on weekends and public holidays.

· Able to work until 8pm or later (as required), on shift.

Operations

• To process order from Workshop and Warehouse Department
• To manage goods receiving process and ensure proper checking & inspection of goods are done
• To report discrepancy issues arising from Goods Receiving
• To update Order Tracking Report and Goods Receiving Report and ensure on the accuracy
• To assist Warehouse Executive in diesel ordering, deployment and coordination with site personnel

Project & Departments

• To process order from project sites and internal departments
• To manage end-to-end order fulfillment from the order to goods delivery
• To manage returned goods from project sites and internal departments
• Responsible for assets creation and disposal e.g. container, ECM plant, weight bridge & etc
• To update Assets Master List and Mobile Web Apps for rental items
• In-charge of logistics arrangement related to assets deployment and movement
• To ensure all assets are calibrated and serviced according to schedule
• To conduct site inspection half-yearly for rented assets
• Responsible to raise Purchase Requisition
• To ensure proper storage of items on timely manner
• To manage the received feedback forms and responsible to close it
• To support Warehouse operations when required which includes pick, pack, receiving, putaway, loading, unloading and/or operate forklift / stacker
• To assist with Warehouse's Annual Stock-Take Activity and cycle count
• To ensure timely updating of data into system and accuracy of data
• Maintain the proper filling and document control for all processes
• Ensure safety practices and housekeeping is to maintained to the highest standard
• To perform ad-hoc duties as per assigned

Requirements

• Certificate / Diploma in Logistics / Supply Chain Management or equivalent
• Computer skills and Microsoft Office
• Location in Sungei Kadut Workshop until the workshop in Jalan Papan is ready