We are hiring a skilled and experienced Construction Manager to join our team for a challenging and rewarding role in the construction industry. The ideal candidate should have a minimum of 10 years of experience in construction, with a strong preference for experience in Land Transport Authority (LTA) Singapore’s SPPG (Standard Provision for Roadworks and Streetworks) projects.

Key Responsibilities:

• Oversee and manage construction projects from inception to completion.
• Ensure timely and quality execution of projects according to specifications, budgets, and deadlines.
• Coordinate and collaborate with the Project Office and other key stakeholders to ensure seamless communication and project alignment.
• Actively participate in project management meetings and provide regular project updates.
• Monitor and manage site activities, ensuring compliance with safety regulations and industry standards.
• Resolve any issues or challenges that arise on-site, ensuring smooth workflow.
• Manage project teams and subcontractors, providing leadership and guidance to ensure optimal performance.
• Ability to handle multiple tasks, work under pressure, and meet tight deadlines.
• Ensure proper documentation and reporting in line with company and client requirements.

Key Requirements:

• Minimum 10 years of experience in the construction industry, with a strong background in managing large-scale infrastructure projects.
• Experience in Land Transport Authority (LTA) Singapore's SPPG projects is highly preferred.
• Proven ability to work under pressure and manage long working hours, including a 6-day workweek.
• Excellent communication and coordination skills, with the ability to work effectively with project teams, clients, and other stakeholders.
• Strong problem-solving skills and the ability to make decisions in fast-paced environments.
• Ability to attend and contribute to project management meetings effectively.

Salary & Benefits:

• Salary: $4,300 to $4,600 per month, commensurate with experience.
• Opportunity to work on high-profile and impactful projects in the construction and infrastructure sector.
• Dynamic and fast-paced working environment with opportunities for career growth and development.

If you are an experienced and dedicated Construction Manager with a passion for delivering successful projects and meet the qualifications above, we would love to hear from you!

We are looking for a Senior Research Fellow to conduct to achieve our KPIs, such as publishing papers and presenting findings in conferences, proposed for the research projects in the Saheki lab at LKCMedicine. The role will focus on the overall successes of the ongoing projects, in particular the ones require iPSCs or C. elegans, in the Saheki lab. Our lab is built on diversity, mutual respect, teamwork, and collaboration, with a special emphasis on providing mentorship for young talent, including students and postdocs. We will provide exciting opportunities and vibrant atmospheres as well as state-of-arts core facilities. We also offer a highly attractive remuneration package including competitive salary and fringe benefits. Excited and motivated individuals are all encouraged to apply.

Responsibilities:

• Carry out an independent research project and collaborate with other researchers.
• Supervise junior members of the lab, including graduate students and undergraduate interns.
• Keep a log of lab materials as necessary (e.g., cell lines, plasmid DNAs, proteins, C. elegans strains, and other essential reagents).
• Present research at lab meetings and national/ international conferences.

Skills and qualifications:

• Candidates should have a PhD or equivalent in any relevant field of life sciences with a demonstrated record of excellent problem-solving skills.
• Self-motivated and well-organized with good communication and technical skills.
• Experience in either one of the following fields: cell biology, mice or invertebrate genetics, imaging and/ or biochemistry (e.g., protein purification, in vitro reconstitution) is essential.
• Be able to work independently and collaborate effectively in a highly diverse and interdisciplinary team.

1, Our company produces and sells dishwashing water, hand sanitizer, degreaser, disinfectant, laundry detergent, and other cleaning solutions. 2. The main customers are restaurants, hawker centers, coffee shops, cleaning companies, etc. 3. The main responsibilities of the sales supervisor are to divide channels, expand business, and maintain good customer relationship.

Job Description

• Reporting to the Division Manager and manage a group of safety co-ordinators
• Conduct/coordinate HSE internal audits
• Handle customer's complaints, pertaining to HSE issues, implement corrective action amd preventive action
• Prepare and update HSE documents and procedures
• Recommend reasonably practicable measures to eliminate or reduce foreseeable risk to employees
• Review and update the site specific MSRA and ensure alignment with industry best practices
• Develop and implement site environmental control programmes
• Consult and discuss with Project Managers on alll EHS irregularities and recommend corrective actions
• Establish WSH training matrix and programmes for employees in the division
• Investigate accidents, prepare reports and recommend remedial actions

Job Requirements

• Must be a registered WSHO and ECO
• A diploma in engineering, preferably in electrical and power engineering
• At least five years' relevant experience
• Well versed with WSH Act and other statutory requirements and codes of practices
• Good initiative, interpersonal and communication skills

Company Overview:

Loh Chwee Chew Mooring Services Private Limited (“LCC Mooring”) is a leading mooring service and maintenance company in Singapore. For over 56 years, LCC Mooring has been at the forefront of the maritime industry, employing over 400 dedicated mooring crew and professionals.

We believe in making mooring and maintenance work hassle-free, and we're not stopping there. We want to keep our client’s business operationally ready, always. We also want to be the most collaborative business partner in the maritime world always solving for our clients.

To achieve that, we're undergoing a business transformation, placing people at the heart of our organisation because our people matter to us. Imagine being part of a team that not only keeps Singapore's vital trade routes flowing smoothly but also values and empowers its employees

We are rewriting the future of the maritime industry, focusing on collaboration, innovation, and the well-being of our team members.

Join us in our journey of change and growth, and together, let's shape the future of the maritime world with LCC Mooring.

Job Brief: The Operation Coordinator focuses on strategic planning working with the General Manager on operations and safety, maintaining operational integrity, generating and reviewing policies, and managing customer relationships.

Key Responsibilities:

  1.  Assist in developing and implementing strategic plans for operations and safety.
  2.  Support the General Manager in setting long-term goals and creating actionable plans for operations and safety.
  3.  Ensure operations align with client agreements and company policies.
  4.  Assist in generating and reviewing operational and safety policies.
  5.  Manage customer relationships and address feedback promptly.

Qualifications:

  •  preferred Bachelor’s degree in Business Administration, Operations Management, or a related field.
  •  Minimum of 3 years of experience in operations management or a related role.
  •  Strong strategic thinking and planning skills.
  •  Excellent communication and customer service skills.

Skills:

  •  Strategic Planning
  •  Operational Excellence
  •  Policy Development
  •  Customer Relationship Management
  •  Leadership and Team Management
  •  Problem-Solving

Please note that we do not accept any walk-in interviews.

Roles & Responsibilities:-

Element has an opportunity for a Civil Manager. In this role, you will be a member of the operational leadership team reporting to the Operations Manager or General Manager and perform a variety of leadership responsibilities within the department (facility revenue of less than $3M) to ensure timely and accurate test results are delivered. All Operational Leadership positions must be proficient in several core business skills including but not limited to compliance with established safety rules, code of conduct, and company policies and procedures.

Responsibilities:-

Responsible for the department's safety performance and awareness; spearheads and manages initiatives that drive a culture of safety first
Under the direction of the Operations Manager and/or General Manager, helps lead the efficient operation and growth of the assigned department
Plan, assign and schedule work for designated staff
Assists in the engineering and coordination of projects from start to finish
Works to ensure quality, timeliness, consistency, and accuracy of test reports
Demonstrate knowledge of Element capabilities, processes, and expertise to be able to explain the benefits of Element testing services clearly
Represents Element with the highest levels of integrity and professionalism at all times
Responsible for promoting and ensuring the Element quality assurance and safety program initiatives are executed upon
Responsible and accountable for assigned staff decisions including hiring, performance management, performance review decisions and execution, and approval of overtime and time cards
Work with assigned staff to ensure work schedules are maintained and balanced
Maintain an environment of respect and dignity within the department covering employee interactions and problem-solving while ensuring work rules are known and followed
Manages a team with fairness and consistency and takes an interest in the development of direct reports
Provide general administrative functions as required (invoicing, job list upkeep, supply report data for creation)
Review testing services and promote additional capacity and process improvement
Translate the technical requirements of the client into providing pricing, timing, and technical knowledge for quoting and commercial efforts

Skills / Qualifications:-

Bachelor's Degree in Civil Engineering / Materials Science and 5 years of Work Experience in Manager

The Delta-NTU Corporate Laboratory for Advanced Robotics was jointly established by Nanyang Technological University (NTU) and Delta Electronics in June 2016, supported by A*STAR. The Lab aims to create business value through collaborative commercialization of translational research and technology development. This is a Phase 2 project.

Key Responsibilities:

• Work on a project to conduct the research on the development of Three-dimensional Simultaneous Localization and Mapping (3D-SLAM).
• Literature review of 3D-SLAM
• Simulations of a SLAM algorithm in an edge hardware platform with limited computation complexity
• Machine learning algorithms for data fusion
• Write papers on the research done during this project.

Job Requirements:

• Master degree in Electrical and Electronic Engineering from a reputable university
• Working experience in related areas
• Knowledge and experience in machine learning and robotics
• Knowledge and experience in signal processing, and robot navigation
• Good publication track record in related areas
• Proficiency in basics of programming languages such as C, Java, Matlab and Python
• Proficiency in English, both spoken and written - for research purposes

We regret that only shortlisted candidates will be notified.

• Daily and periodic AP function.
• Matching of supplier invoices against material receving
• Process weekly payment processing
• Handle AP related matter such as liaising with suppliers, internal department.
• documentation and enquiries
• Assist Finance Manager for General ledger/reports during month end closing and yearly audit where require.
• Any other ad-hoc duties as assigned.

Requirement:

• Diploma in accounting with at least 1 relevant experience or degree with 1 year relevant experience
• Strong analytical skill and an eye of details.
• Good skill in using excel & words
• Ability to work independently in an unstructured environment.
• Problem solving skills with drive and strong sense of responsibility & urgency.
• Knowledge of ERP system; Epicor system will be added advantage.
• Positive attitude, proactive, organised, possesses good communication skill and meticulous.
• Ability to start within short notice is an advantage.

Job Description:

• Conduct preventive, corrective maintenance & installation on electrical monitoring systems, minimizing downtime and ensuring optimal system functionality.
• Proficiently interprete engineers' 2D drawings (electrical) provided by Design engineer, ensuring accurate assembly procedures.
• Execute hands-on machine assembly setups, demonstrate precision and attention to details throughout the process.
• Conduct panel wiring for product testing, ensuring functionality and adherence to specifications.
• Possess extensive knowledge in wiring AC/DC, relay systems and PLC, contributing to efficient and reliable system operations.
• Apply expertise in panel and PLC wiring setups at production lines, ensuring seamless integration and functionality.
• Employ observational analysis to identify root causes of operational issues in devices, contribute to efficient problem-solving strategies.
• Prepare detailed service reports and provide technical feedback to Management.

Loading and unloading of material from the truck.

Perform daily routine checks and maintain the general cleanliness.

Conduct daily checks to ensure that the vehicle is in a good and safe condition.

Driving in a safe manner at all times and adhering to traffic rules & regulations stated in the Road Traffic.

Min 3 years of experience

We are seeking a highly organised and detail-oriented assistant to join our team!

As a Support Assistant, you will provide support to our departments, ensuring seamless day-to-day activities.

Responsibilities:

- Assist in various projects that aim to improve operational processes

- Coordinate with different departments ensuring that projects are completed on schedule

- Able to be on-site to conduct on-site records when required

- Participate in process, system improvement and disscussions

- Support tasks assigned by various departments and managing relationships

You will be a good candidate if you are:

- Outgoing and friendly

- An all-rounder with good interpersonal and management skill

- Ability to excel independently

- Attention to details and meticulous

- Able to work well under pressure

- Cultural sensitivity to deal with various nationalities and ethnic groups

- Proficency in microsoft excel is advantageous

- Holds a class 3A licence, not required but advantageous

- No experience needed/ training provided

Working Hours:

5.5 Working Days

Benefits:

- Annual Leave and medical benefits

- Opporunity to work with a dynamic team

Interested applicants please apply with

- Last drawn salary

- Earliest date/month available

Job Description:

- Assist HOD and supervise a team of technicians in delivering technical advices/ support to the various business units

- Actively involved in job estimation and WIP (Work-In-Progress) tracking

- Read Manual and Engineering Drawing for any re-engineering work required

- Work with engineering support section on product design, tester design, maintenance service and implement hardware and software components to integrate into in-service systems

- Manage and supervise the MRO tasks allocated to the section in supporting commercial products, company's proprietary and non-proprietary Army products

- Deliver allocated and ad-hoc tasks within stipulated timeline and cost

- Understand the concept of Reliability & Maintainability (R&M) tools such as FMEA so to achieve improvement in MRO effectiveness, reduced manpower requirements and minimized life cycle cost

- Conduct and lead failure investigations and prepare reports for problems or issues based on findings from facts, researches, studies and make necessary recommendations

- Submit investigation reports to relevant authority for approval

- Generate documents and engineering process plans to ensure operation requirements and safety standards are maintained

- Conduct technology search for MRO applications and introduce technology enablers to improve performance and quality of the repaired systems or components

- Participate in Customer meetings to gain insights to their needs and expectations, translating these requirements into deliverables where feasible

- Responsible for the training of technicians; planning, assigning, and directing work to a group of technicians; appraising, addressing complaints and resolving conflicts

- Perform other related duties as assigned

Job Requirements:

- Degree in Mechanical/Mechatronic Engineering

- Experience in Component MRO in related industries

- Experience in effectively leading a team of Technicians

- Experience in SAP System is advantageous

- Knowledge in Army systems will be an added advantage

- Ability to read and interpret schematics and datasheets

- Strong technical skills in troubleshooting Engine, Transmission or Gearboxes

- Competent in Mechanical/Mechatronic system

- Familiar with components testing

- Ability to read and interpret Engineering Drawing and datasheets

- Good communication skills and a strong team player

- Able to work under pressure and tight timeline

- Good analytical and problem-solving skill

Roles & Responsibilities

• Install, configure, and maintain Windows operating systems, servers, and applications.
• Monitor system performance and ensure systems are running efficiently.
• Troubleshoot system issues and outages.
• Configure and maintain network infrastructure,including routers, switches, and firewalls.
• Manage VPNs and remote access systems.
• Implement and monitor cybersecurity measures to protect systems from threats.
• Manage access controls, permissions, and user accounts.
• Regularly update systems and apply security patches.
• Review the network access log
• Provide technical support to end-users for system and network-related issues.
• Train staff on IT best practices and new software.
• Maintain detailed records of IT infrastructure, configurations, and processes.
• Ensure compliance with organizational policies and regulations.
• Knowledge in Microsoft Navision will be an added advantage
• Scripting and programming for system administration and user requirement.

Competency Requirements

• Min Diploma in IT or equivalent
• Experience in Network, routing protocol
• Experience on Windows Server, Windows OS, Microsoft 365 and Azure cloud
• Experience in VBA scripting
• Knowledge in software development will be an advantage

• Manage and process payroll for all workers on a timely basis, such as, computation of staff' salaries, allowances and deductions, processing of wages, statutory submissions, annual & ad hoc tax fillings, etc
• Manage claims from employees and with government authorities( Levy Waiver, etc)
• Supporting Employees and Management by driving, planning, coordinating and implementing effective HR guidelines, procedures and guidelines across the full spectrum of HR
• Analysis of Manpower resource allocation, visa quotas and emplyee satisfaction
• Manage work pass apllications, renewals & canncellations
• Manage the repatriation of work permit holders
• Putting together regular and ad hoc payroll and costing reports for management and employees
• Continuous improvement of HR systems and policies
• Ensuring training is implemented to ensure all necessary certificates and / or Licenses are obtained by the company under full compliance of regulations
• Maintaining employee record, employee payment details and health records, employee relation and communication

We are looking for a dedicated project Manager to assist with the scheduling, planning, forecasting, resourcing, and managing technical activities to ensure project accuracy and quality. The Project Engineer is responsible for the engineering and technical disciplines of ongoing projects and will establish inspection criteria for the proper implementation of all the elements of a project.

To be a successful project engineer, you should have the ability to work with multiple discipline projects and demonstrate excellent project management and supervision skills. You should also have excellent organizational, time management, leadership, and decision-making skills

Project Manager Responsibilities:

Preparing, scheduling, coordinating, and monitoring of assigned engineering projects.

Formulating project parameters and assigning responsibilities to the most capable employees and monitoring the project team.

Interacting with clients, interpreting their needs and requirements, and representing them in the field.

Performing quality control tasks on budgets, schedules, plans, and personnel performance and reporting on the project's status.

Cooperating and communicating with the project manager and other project participants and collaborating with senior engineers to create more efficient project methods and to maintain the project's profitability.

Reviewing the engineering tasks and initiating the necessary corrective actions.

Developing specifications for the project's needed equipment.

Creating frameworks to measure the project's metrics and data collection.

Establishing field test methods and methods for monitoring the quality of those tests.

Ensuring the project's compliance with the applicable codes, practices, policies, performance standards, and specifications.

Project Manager Requirements:

A Bachelor's degree in engineering or a related field.

A valid engineering license.

4 or more years' field and project planning experience.

Excellent computer literacy and knowledge of design and visualization software.

The ability to work with multiple discipline projects.

Excellent project management and supervision skills.

Excellent organizational, time management, leadership, and decision-making skills.

Strong written and verbal communication skills.

Knowledge of applicable codes, policies, standards, and best practices.

Loading and unloading of material from the truck.

Perform daily routine checks and maintain the general cleanliness.

Conduct daily checks to ensure that the vehicle is in a good and safe condition.

Driving in a safe manner at all times and adhering to traffic rules & regulations stated in the Road Traffic.

Min 3 years of experience

Responsibilities

• The Sales Executive will manage his/her Sales Channel and reports directly to the CEO
• Develop effective sales strategy to grow existing accounts as well as identifying new channel opportunities to drive incremental sales
• To work closely with customers and build long term relationship
• To handle customers’ feedbacks professionally
• To work closely with the sales team in achieving the sales objective for the month, quarter and year.

Job Requirements

1) Have at least 5 years experience in Singapore

2) Manage various fruit stalls in Singapore and its employees

3) Must be knowledgeable about durians and fruits from various countries and states

4) Have knowledge about the pricing and quality of durians and fruits

5) Need to train staff assistant

6) Be able to identify sales trends

7) Able to work on split shift, night shift, weekday evenings, weekends and public holidays during peak seasons.

· Must be able to work night shift and split shift

· Must be able to work extra hours or weekend if needed

• Loading and unloading of goods onto vehicle according to delivery order
• Perform pickups and collection for the company covering specific areas
• Ensuring safe receipt, retrieval and dispatching of goods
• Delivering goods to our customers in a safe, courteous, and timely manner
• Establishing and maintaining excellent customer service during delivery
• To perform duties as tasked
• Class 3/4 Driving Licence
• Able to work night shift and split shift
• Able to work ot on weekend and public holiday
• · Must be able to work night shift and split shift
• · Must be able to work extra hours or weekend if needed

Responsibilities:

- Assist the Contracts Manager in the administration and management of contracts for all ongoing projects.

- Draft, review, and negotiate contract terms and conditions with clients, subcontractors, and suppliers.

- Address and resolve contractual disputes by coordinating with relevant parties and providing recommendations (including review / drafting letters / replies, as required).

- Assist in review and modification of contracts as needed.

- Assist in managing and resolving disputes and claims in a professional and effective manner.

- Maintain records of all dispute-related communications, actions, and resolutions.

- Provide contractual guidance and support to project teams to ensure proper interpretation and execution of contract terms.

- Coordinate with various departments, such as procurement, operations, and finance, to resolve any contract-related issues.

- Stand in for the QS in the event of resignation or during the transition period while recruiting a replacement (on a temporary basis), ensuring continuity in Monthly Progress Claim, costing for claims and variations, and any other urgent tasks that may be required, for ongoing projects.

- Perform any other ad-hoc tasks or duties as required by the Contracts Manager.

Requirements:

- The candidate must possess at least a Bachelor's degree in Quantity Surveying, Project Management or Engineering (Electrical, Mechanical, Civil, or other relevant fields), with a minimum of 5 years of experience in quantity surveying and contract administration.

Please indicate your current and expected salary in your resume.

ST Engineering is a global technology, defence and engineering group with offices across Asia, Europe, the Middle East and the U.S., serving customers in more than 100 countries. The Group uses technology and innovation to solve real-world problems and improve lives. Our dedication to excellence and our strong track record have earned us a distinctive reputation for quality and trust as an integrated engineering group, spanning across the aerospace, smart city, defence and public security segments. Headquartered in Singapore, ST Engineering ranks among the largest companies listed on the Singapore Exchange.

Join our Cyber Team

We are an industry leader in cybersecurity with over two decades of experience, we deliver a holistic suite of trusted cybersecurity solutions to empower cyber resilience for government and ministries, critical infrastructures, and commercial enterprises. Backed by our indigenous capabilities and deep domain expertise, we offer robust cyber-secure products and services in cryptography, cybersecurity engineering, digital authentication, SCADA protection, audit and compliance. We specialise in the design and build of security operations centres for cybersecurity professionals and provide managed security services to strengthen the cybersecurity posture of our government and enterprise customers.

About The Role:

Prepare & help provide quotations to customers

• Communicate with customer on the requirements, understand their procurement process to ensure smooth sales process
• Key into sales portal the opportunity
• Chase the pricing from vendors/suppliers
• Prepare the costing sheet & actual quotation before sending out to customer

Support the sales team during bid process

• Download or gather the tender document from portal
• Prepare submission template
• Gather information to be included into the tender submission
• Chase the pricing from vendors/suppliers
• Assist in tender submission into the portal / tender box

Assist & help resolves customer queries

• Communicate with customer on requirements
• Coordinate technology sharing session with customer in order to generate new sales lead
• Good organization skills & the ability to multitask is a plus point

Staying informed about cybersecurity product and services

• Require to attend product sharing & technology update
• Able to explain & demonstrate features of technology products and services
• Able to answer customers' queries and send additional information via email
• Able to upsell products and services

Requirements:

• Previous experience in related tech/IT industry preferred
• Excellent communication skills, both verbal and written
• Good organization skills and ability to multitask
• Proficiency in Microsoft Office eg. Excel to develop the cost/price
• Proficiency in CRM software such as salesforce.com
• Singaporean only

Work location: near Jurong East MRT

Find out more: https://www.stengg.com/cybersecurity

ST Engineering believes in fostering a culture where team members are encouraged to overcome challenges, explore new ideas, and work together to succeed. We value individuals who are determined to push beyond the boundaries, and have a thirst for knowledge, continuous learning, and self-improvement.

Join now with Employment Icentives for Up to 8k!*

Gross monthly salary up to $4500.00 to $5500.00
Guaranteed $2540.00 +OT

Progressive Wage Mark Company!

Candidate must possess Class 3/4/5 License (No P Plate, no Class 3A)
Tailored training program and OJT training provided
Able to start work immediately/within short notice is bonus

*Conditions apply
Whatsapp: +6590217155 to apply
https://wa.me/message/VGXCAYOJ...

Job Description

• Answer incoming calls from customers to take orders
• Answer inquiries and questions, handle complaints
• Provide information to customers and service providers
• Verify data and entry into the system

Requirements:

• Willing to work at the Western part of Singapore (Taman Jurong Area)
• Knowledge of Customer service principles
• Knowledge of Singapore roads
• Good data entry and typing skills
• Good communication skills

Job overview

Graphic designers use their creativity, technical skills, and design expertise to craft compelling visual concepts that resonate with a target audience. They specialize in creating visual designs for marketing materials, social media, websites, and product packaging. Collaborating with team members, including copywriters and marketing teams, graphic designers ensure that all materials align with brand guidelines and effectively communicate the intended message.

This role requires proficiency in design software such as Photoshop, InDesign, and Adobe Creative Suite, along with a strong understanding of design principles, typography, and color theory. With excellent communication skills and adaptability, graphic designers play a vital role in meeting deadlines and exceeding project goals.

Key responsibilities

Design marketing materials. Create graphics for social media, product packaging, websites, and advertisements that align with brand identity.

Collaborate with team members. Work closely with copywriters, creative directors, and marketing teams to ensure cohesive visual concepts.

Utilize graphic design software. Develop designs using tools like Photoshop, InDesign, and Adobe Creative Suite.

Incorporate typography and color theory. Use fonts, design principles, and color schemes to enhance the appeal of marketing materials.

Maintain brand guidelines. Ensure consistency across all visual designs to build a strong brand identity.

Develop visual concepts. Brainstorm and execute ideas that align with the company’s goals and target audience.

Adapt designs for various mediums. Tailor visuals for digital platforms, print, and multimedia projects.

Meet deadlines. Manage time effectively to deliver high-quality designs on schedule.

Stay updated on design trends. Research industry trends to integrate modern and innovative styles into projects.

Qualifications and skills

Education. A bachelor’s degree in graphic design, fine arts, or a related field.

Experience. Demonstrated expertise through a strong portfolio with high-quality designs.

Technical proficiency. Skilled in design software, including Photoshop, InDesign, and Adobe Creative Suite.

Communication skills. Ability to clearly articulate ideas and collaborate with stakeholders and team members.

Graphic design skills. Proficiency in typography, color theory, and design principles to create impactful visuals.

Time management skills. Efficiently manage multiple projects and meet deadlines in a fast-paced environment.

Adaptability. Flexibility to adjust designs based on feedback and evolving project requirements.

Problem-solving skills. Creative ability to overcome design challenges and deliver effective solutions.

Knowledge of design trends. Awareness of industry trends and the ability to integrate them into projects.

As part of the Customer Experience & Services, Digital Services Planning Team, you play a crucial role in enhancing the customer journey and digital services offered by TADM. This position requires good understanding of digital tools and communication channels, user experience optimisation, developing communications strategies to reduce barriers of customers using our eServices, and collaboration with cross-functional teams to ensure a seamless and user-centric experience for individuals seeking employment dispute resolution services at TADM.

Our key digital touchpoints include our 1) website and 2) integrated system that covers the end-to-end dispute resolution journey from i) chatbot to ii) claim filing and iii) e-Negotiation and/or e-Mediation.

Role:

Website Management: Maintain and enhance our website, which includes our chatbot and integrated system. This includes the iterative process of review, refinement and update of existing content as well as design, testing and implementation of new developments.

Performance Monitoring: Report monthly customer satisfaction ratings and feedback. Monitor key performance indicators (KPIs) related to the customer journey and digital services, making data-driven adjustments to meet performance goals.

Stakeholder Collaboration: Work closely with different stakeholders, including external vendors and internal business users to ensure that digital platforms and tools such as our eServices are user-friendly and aligned with customer needs. Develop resources, collaterals and conduct trainings for internal and external customers (where applicable) to adopt our digital tools and adapt to the online processes.

Feedback Management: Collect, respond and analyse user feedback to continuously refine digital services and address issues promptly. This includes both quantitative customer satisfaction ratings and qualitative customer insights from feedback, focus group discussions or quarterly customer service survey.

Qualifications:

• Tertiary education in Business, Information Technology or a related field is an advantage.
• Proficiency or experience in digital service planning, user experience, or customer journey analysis is preferred.
• Familiarity with government service standards and employment dispute resolution processes is preferred.

Knowledge and skills:

• Strong analytical skills and proficiency in data analytics tools.
• Strong problem-solving capability with the ability to grasp business issues and technical problems; and provide sound and logical solutions.
• Must possess a customer-centric mindset and able to multitask and work under pressure.
• Independent and strong team player with excellent communication and collaboration skills.

The position offered will be commensurate with the candidate’s experience and suitability.

Kindly state your expected salary in your resume. Only shortlisted candidates will be notified.

Responsibilities:

• Process sales orders.
• Prepare quotations, proposals, contracts and other relevant documents.
• Coordinate with clients and other departments, such as service operations and logistics to facilitate the product/service delivery.
• Assist with preparation of documents to facilitate closure of sales orders
• Maintain prompt and accurate records

Pre-Requisities:

• Prior experience in a sales support, client servicing or administrative role
• Able to prioritise tasks, follow up on pending matters etc
• Excellent communication and interpersonal skills; able to liaise effectively with clients including Greater China
• Proficient in using MS Word and MS Excel in particular
• A team player with a positive attitude and a willingness to learn and grow

We thank you for your interest and regret that only shortlisted applicants will be notified.

Position is open to Singaporeans only.