Roles & Responsibilities

Roles & Responsibilities

Sales supervisors of retail sales employees may:

Greet and assist customers

Respond to customer inquiries and complaints

Direct and supervise employees engaged in sales, taking inventory, reconciling cash receipts, or in performing services for customers

Monitor sales activities to ensure that customers receive satisfactory service and quality goods

Inventory stock and reorder when necessary

Instruct staff on how to handle difficult or complicated sales

Meet financial objectives by preparing an annual budget; scheduling expenditures; analyzing variances and initiating corrective actions

Formulate pricing policies and accuracy

Attend trade shows to identify new products and services

Coach, counsel, recruit, train and discipline employees

Approve contracts with vendors

Utilize information technology to record sales figures for data analysis

Must be able to work night shift or split shift

Must be able to work extra hours or weekend if needed

5 days work week , 2 shift rotating by week

7am - 3pm

3pm - 11pm

Job Summary

Lab Executive independently performs advanced level laboratory functions with competence and minimal supervision. Support the Technology Department through all stages of product development and testing.

Reporting: Senior Laboratory Executive

Role and Responsibilities

1. Ensure all Lab Job Ticket assigned are performed accordingly and completed on time.

2. Independently and competently performs assigned tasks in a prioritized, logical, and timely manner in agreement with company laboratory and safety procedures with competence and minimum supervision

3. Tests in accordance with specifications provided.

4. Perform all core function/testing required by this position.

5. Assists in reviewing & writing of SOPs and standard test methods.

6. Enter test data and conditions into the lab system and can assemble into a simple report.

7. Capable of conducting internal R&R.

8. Troubleshoot lab equipment issues with assistance from M&E/ equipment vendor.

9. Prepare testing report

Job Requirements:

• Diploma in Chemical Engineering / Chemical Process Technology

• 3 year of related work experiences.

• Work experience in Manufacturing environment will be preferred

• Good understanding of manufacturing safety and 5S

KEY ROLES AND RESPONSIBILITIES

• Establish / optimize infrastructure design and enhance existing processes to meet business goals

• Plan and coordinate the functions of Infrastructure, Network and EUC

• Identify customer and operational needs of multiple on-premises and cloud-based solutions, serving as a subject-matter expert and trusted source to management, supervising and evaluating the performance of assigned staff

• Oversee and deliver reliable IT infrastructure, Network, and EUC operations with established metrics, KPIs and SLOs

• Maintain and evaluate Lifecycle management of infrastructure hardware

• Deliver operational excellence and infrastructure best practices for both on-prem and Azure setup

• Identify hardware, software, external service cost estimates, and resource requirements to meet assigned project scopes and objectives.

• Works closely with internal users, partners to proactively manage all Infrastructure, Network and EUC topics and requests

QUALIFICATIONS & EXPERIENCE

• Bachelor’s degree in Computer Science or Computer Studies or Information Technology or related discipline

• Strong knowledge of hardware and networking

• Minimum 8 years experience

• Ability to work in a team as well as independently

• Ability to communicate across different functions and levels of audiences

• Effective at acquiring an understanding of a problem or situation, with good problem-solving skill.

• Fundamental Cybersecurity knowledge on perimeter defense

• Knowledge in OT setup is an advantage

• Knowledge in architectural and construction industry is an advantage

PREFERRED SKILLS & CHARACTERISTICS

• Independent worker with initiatives, positive attitude and team player

• Good analytical skills and attention to details

• Good verbal and written communication

What do we expect from you?

Under the general guidelines of the Director of Sales, the Sales Manager solicits transient and group business that enables Mondrian Singapore Duxton to meet and/or exceed set revenue goals in rooms, events, meetings, conferences and food and beverage.

The Sales department is responsible for selling the hotel and providing a relationship-oriented atmosphere for the client, who would book business into the hotel. The Sales Manager will have a defined sales territory, market segment(s), account list and/or may partner in a job-sharing setting. Their primary function is to book business from their prospecting and solicitation efforts and respond to inquiries. Based on assigned territory and market segment, it’s expected that a significant portion of time be devoted to new business development.

How your day looks like:

• Solicit new and existing accounts to meet/exceed revenue goals through telephone solicitation, outside sales calls, site inspections and written communication
• Meet or exceed personal sales solicitation call goals based on a minimum of 5 daily appointments covering existing and prospective accounts
• Responsible for administration of all support services including but not limited to responding to emails and correspondence, input and maintenance of databases
• Maintains a high profile within trade and professional associates dealing with their market area/segment(s)
• Interacts with individuals outside the hotel within their sales area including, but not limited to clients, local hotel associations and other members of the local community
• Solicit corporate, consortia and leisure accounts directly and jointly with others through the preparation, execution and completion of Action Plans
• Implements all Sales Action Plans related to their sales area as outlined in the Revenue/Business Plan
• Within established parameters, quote and negotiate prices with customer representatives confirming reservations by letter and drawing up contracts; sign for the hotel and obtain customer signature to close the transaction
• When appropriate, and with agreement with the DOSM, to attend major travel functions (trade shows, associations) that deal specifically with their marketing responsibility
• Plans sales trips, under the direct approval of the DOS, to major marketing areas, calling on accounts within their specific marketing area
• As directed, compile and input market intelligence information to the Sales Information Management system
• Develop and maintain knowledge of market trends, competition and customers
• Actively promote and produce sales leads for other sister hotels and for in house sales staff
• Establishes and maintain files on major active accounts within their marketing area/segment(s)
• Establishes and maintains effective employee relations
• Performs related duties and special projects as assigned
• Trains and develops sales executives and sales coordinator and staff reporting to them in designated sales and marketing areas
• Preparation and completion of Purchase Orders as and when required
• Undertake and complete any special projects, tasks or other reasonable request by your department head and/or Hotel Management
• Prepare correspondence to customers, internal booking reports and file maintenance
• Work with other departments within the hotel to provide quality service to customers
• Attend local trade shows, community events and industry meetings

How do I deliver this?

• Tell it like it is- Authentic, honest, you mean it, sincere, true.
• Have fun and make friends - fun, energetic, whimsical, upbeat, “wink", casual.
• I've got your back- Accountable, responsible, makes up for own promises, knows how to take ownership, follows - thru, dependable.
• Play to win - Original, cutting edge, new, "outside the box”; open to new possibilities, different.
• Right here, right now - Attentive, detail-oriented, always focused, always in the moment, precise, owns the guest.

About Us:
We are an innovative and rapidly growing IT company, dedicated to delivering cutting-edge solutions to businesses worldwide. We are seeking a talented and experienced Business Project Manager to join our team and lead high-impact projects to successful completion.

Job Overview:
As a Business Project Manager, you will be responsible for overseeing and managing the lifecycle of business-focused projects, ensuring they are completed on time, within scope, and within budget. You will collaborate closely with stakeholders, clients, and internal teams to deliver quality solutions that meet business objectives and exceed client expectations.

Key Responsibilities:

• Project Planning & Execution: Lead the planning, execution, and delivery of business-focused IT projects, ensuring alignment with company goals and client requirements.
• Stakeholder Management: Act as the primary point of contact for business stakeholders, including clients, vendors, and cross-functional teams.
• Risk & Issue Management: Identify project risks and issues early, develop mitigation strategies, and ensure they are communicated and managed effectively.
• Resource Coordination: Allocate resources efficiently, track project progress, and ensure timely delivery of project milestones.
• Budget Management: Monitor project budgets and ensure costs are within approved limits. Recommend adjustments as necessary to avoid budget overruns.
• Team Leadership: Collaborate with cross-functional teams including developers, designers, and quality assurance specialists to ensure the project meets business requirements.
• Quality Assurance: Ensure that all project deliverables meet the company's quality standards and align with client expectations.
• Reporting & Documentation: Prepare and deliver regular project status reports to stakeholders, providing clear updates on progress, risks, and challenges.
• Change Management: Manage changes in project scope, schedule, and costs using appropriate change control processes.
• Continuous Improvement: Implement lessons learned and best practices to continuously improve project management processes.

Required Skills and Qualifications:

• Experience: At least 5 years of proven experience in business project management within the IT industry, with a strong track record of successful project deliveries.
• Educational Background: Bachelor's degree in Business Administration, Computer Science, Information Technology, or a related field. PMP or similar project management certification is a plus.
• Leadership & Communication: Strong leadership skills with the ability to manage and motivate cross-functional teams. Excellent verbal and written communication skills.
• Problem-Solving: Strong analytical and problem-solving skills, with the ability to think strategically and execute tactically.
• Client-Facing Experience: Experience working with clients to define project scope, objectives, and deliverables. Ability to build and maintain strong client relationships.
• Organizational Skills: Exceptional organizational and time management skills with the ability to handle multiple priorities and meet deadlines.

Desirable Skills:

• Experience in IT service delivery, software development, cloud solutions, or enterprise systems.
• Familiarity with Agile methodologies and tools.
• Ability to manage large-scale projects with complex requirements.

Company’s Profile:

Our client is a Business Managed Services provider in Singapore with a proven track record of providing excellent service to their esteemed clients across public, private, and people sectors. Offering a wide range of services, from finance and payroll to HR and customer care, they specialise in helping businesses transform and streamline their operations. They are seeking a Training Manager to join their team and contribute to their ongoing success.

Location: Paya Lebar

Working hours: Monday – Friday, 8.30am - 6pm

Job Responsibilities:

• Develop and implement training admin processes to meet client needs.
• Work with client’s department heads to identify and streamline processes for efficiency improvement.
• Coordinate training sessions with internal and external parties.
• Lead and support a team of 15 training admin staff.
• Oversees daily end to end training admin operations.
• Present monthly reports to management.
• Table monthly management meetings.

Requirements:

• At least 5 years’ work experience in training operations and process improvement
• Strong leadership skills in leading and motivating a team to meet company objectives
• Excellent communication skills with internal and external stakeholders

Interested candidates may whatsapp your resume to 6421 4965. Only shortlisted applicants will be contacted.

Cassie Chan | R2197426

Talentsis Pte Ltd | EA No: 20C0312

Reports To: Head of Sales Singapore

The ideal candidate will lead initiatives to generate and engage with business partners to build new business for the company. This candidate will be focused and have strong communication skills. They should be able to think critically when making plans and have a demonstrated ability to execute a particular strategy.

Responsibilities

• Identify sales opportunities
• Hunting business opportunities focus on Airfreight,Ocean freight and Transportation requirements
• Maintain the relationship with existing clients and new clients
• Develops sales calls, service calls, proposal presentations as well as any other sales activities
• Work with internal stakeholders in country level, regional level, and global level.
• Plan strategically to ensure long term success

Qualifications

• Bachelor's degree or equivalent experience
• 10+ years of Freight Forwarding business development experience
• Excellent written and verbal skills in both English and Mandarin
• Excellent presentation and analysis skills
• Self-motivated, able to work in a team and independently

Company’s Profile:

Our client is a Business Managed Services provider in Singapore with a proven track record of providing excellent service to their esteemed clients across public, private, and people sectors. Offering a wide range of services, from finance and payroll to HR and customer care, they specialise in helping businesses transform and streamline their operations. They are seeking a L&D Training Manager to join their team and contribute to their ongoing success.

Location: Paya Lebar

Working hours: Monday – Friday, 8.30am - 6pm

Job Responsibilities:

• Develop and implement training admin processes to meet client needs.
• Work with client’s department heads to identify and streamline processes for efficiency improvement.
• Coordinate training sessions with internal and external parties.
• Lead and support a team of 15 training admin staff.
• Oversees daily end to end training admin operations.
• Present monthly reports to management.
• Table monthly management meetings.

Requirements:

• At least 5 years’ work experience in training operations and process improvement
• Strong leadership skills in leading and motivating a team to meet company objectives
• Excellent communication skills with internal and external stakeholders

Interested candidates may whatsapp your resume to 6421 4965. Only shortlisted applicants will be contacted.

Cassie Chan | R2197426

Talentsis Pte Ltd | EA No: 20C0312

5+ years of experience in a presales, technical sales, or solutions engineering role, preferably with a focus on Splunk.

• Proven track record of successfully leading technical sales engagements and closing deals.

• Strong understanding of IT operations, security, and data analytics.

In-depth knowledge of Splunk products, including Splunk Enterprise, Splunk Cloud, and Splunk Enterprise Security.

• Familiarity with cloud platforms (AWS, Azure, GCP) and virtualization technologies.

Company’s Profile:

Our client is a Business Managed Services provider in Singapore with a proven track record of providing excellent service to their esteemed clients across public, private, and people sectors. Offering a wide range of services, from finance and payroll to HR and customer care, they specialise in helping businesses transform and streamline their operations. They are seeking a Training Manager to join their team and contribute to their ongoing success.

Location: Paya Lebar

Working hours: Monday – Friday, 8.30am - 6pm

Job Responsibilities:

• Develop and implement training admin processes to meet client needs.
• Work with client’s department heads to identify and streamline processes for efficiency improvement.
• Coordinate training sessions with internal and external parties.
• Lead and support a team of 15 training admin staff.
• Oversees daily end to end training admin operations.
• Present monthly reports to management.
• Table monthly management meetings.

Requirements:

• At least 5 years’ work experience in training operations and process improvement
• Strong leadership skills in leading and motivating a team to meet company objectives
• Excellent communication skills with internal and external stakeholders

Interested candidates may whatsapp your resume to 6421 4965. Only shortlisted applicants will be contacted.

Cassie Chan | R2197426

Talentsis Pte Ltd | EA No: 20C0312

We are looking for a Business Development Manager (Sales) to be part of our team. The Business Development Manager will be supported with inbound leads and get the opportunity to work with the #1 Digital Marketing Agency in Singapore.

Rewards:

• Extremely high commission structure
• Medical and insurance coverage
• Additional 2 days of annual leave every year
• Able to attend internal and external courses
• Work alongside with an award winning team (Winner of Search Marketing Agency Of The Year 2022 & Lead Generation Agency Of The Year 2022)
• A super fun and dynamic company culture
• Work from home available

Responsibilities:

• Develop digital marketing strategies and solutions across a broad range of digital marketing channels (SEO, SEM, Social Media, YouTube & Display) that meet our prospective clients’ needs
• Communicating with the clients and internal team in the development of the overall digital marketing strategy
• Conduct sales presentations to a range of prospective clients
• Build rapport with the business community through participation in related business associations
• Prospecting new leads and converting them to clients
• Build strong relationships with prospective clients
• Support account managers to service the clients
• Responding to clients' emails and calls
• Assisting in inbound calls to ensure prospective clients' sales inquiries are answered
• Making outbound calls to secure appointments and sales closure
• Prepare sales forecasts and report regularly
• Meet or exceed sales objectives assigned

Requirements:

• STRICTLY Singaporean or PR holder only
• Knowledge of Digital Marketing (SEO, PPC, SMA) is preferred
• Minimum 1 year experience in sales related position
• Fluent in written and spoken English
• Possesses self-initiative, hardworking and responsible
• Resourceful, cheerful disposition with a positive working attitude
• Able to carry and protect company branding at all times
• Able to work independently

Probation Period:

This position includes a 6 months probationary period to assess mutual compatibility within the job role.

Why Us:

Voted by Adidas, CapitaLand, Grab, Lazada, Alibaba, L’Oréal, Hilton, Zalora and UOB, we are the winner of Search Marketing Agency of the year 2022. We are also the winner of Lead Generation Agency of the year 2022.

With an ongoing expansion plan, we want to gather the best talents in Singapore and bring Impossible Marketing globally. This means that you get to speak to some of the biggest brand representatives in Singapore and Asia.

In addition, we are probably the only Digital Marketing Agency in Singapore who takes CSR seriously. We launched “Project KATE” back in 2015 and have since supported multiple charity organisations and the less fortunate for free.

More info: https://www.impossible.sg/

Are you a detail-oriented finance expert with a passion for accounting and HR? We’re on the hunt for a dynamic Finance Manager to join my client’s vibrant team. You’ll play a crucial role in ensuring our financial and HR operations run smoothly and efficiently.

You’ll be the go-to person for all things finance and HR such as ensuring accurate and timely financial reporting in accordance with local regulations and IFRS, and oversee the month end closing process. You will also be the main point of contact with external auditors, and also ensure compliance with statutory requirements and internal controls. On the HR side, you’ll manage payroll processing, drafting of employment contracts and upkeeping the integrity of the company system.

The ideal candidate should be CPA or CA, with a degree in Accountancy and Finance with a minimum of 10 years of regional finance accounting experience. You are able to deal with regional stakeholders, and able to work independently in a smaller-set up within a large organisation.

If you are keen, please click on the link to apply or email me with your updated CV at [email protected]. Alternatively, if you are looking out within the finance space, feel free to send across your resume.

• Oversee daily salon operations
• Hire and train beauticians, as needed
• Organize employees’ shifts, considering peak times and seasonality
• Order beauty products, like creams and essential oils and replenish stock
• Arrange for regular maintenance services for all equipment
• Apply hygiene practices across all beauty stations
• Ensure all beauty treatments meet high quality standards
• Maintain staff records, including salaries and working schedules
• Promote services, products and discounts on social media
• Receive payments from clients and track all transactions
• Keep updated records of costs and revenues (e.g. daily, monthly and quarterly)
• Run online competitions and offer discount packages to attract new customers

Job Overview

The Assistant Project Manager will join the asset management team responsible for new development of assets, as well as repair, maintenance, and enhancement of existing properties owned by the Stamford Land Group of companies.

Job Responsibilities

• Review of proposed new developments, asset improvement initiatives, maintenance and other capital expenditures for existing properties.
• Support feasibility studies and provide recommendations on new development concept, preliminary programme and budget.
• Coordinate with relevant stakeholders (consultants, architects, contractors, and suppliers.) through all phases of the project cycles from design to completion.
• Managing of on-site team and being responsible for all site works and activities with appropriate project monitoring and delivery methodology.
• Review tender documentation, contracts, schedules, and budgets.
• Track project expenditures and control budgets to ensure alignment and efficient use of resources.
• Maintaining effective communication with onsite teams and keeping accurate records of all related paperwork.
• Provide regular progress reports to management on project status and timelines.
• Optimizing planning and following up tools, driving improvement actions, and sharing learnings and best practices with colleagues.

Job Requirements

• Possess degree in Engineering (Mechanical, Electrical or Civil) / Real Estate / Property Management / Quantity Surveying, or equivalent
• Minimum 3 years of relevant experience
• Good knowledge of building regulations and codes.
• Proficient in MS Office, Excel and Word.
• Excellent organisational skill and detail oriented.
• Resourceful, self-driven, and willingness to learn.
• Excellent interpersonal and communication skills.
• Experience with hospitality-related projects would be an advantage.
• Overseas travel is required

Job Description

We are seeking an experienced and detail-oriented SAP Test Manager with a proven track record in SAP testing methodologies and a strong emphasis on S/4HANA migration projects. The ideal candidate will play a pivotal role in overseeing and managing the testing activities related to SAP software implementations, enhancements, and specifically, migrations to S/4HANA. The SAP Test Manager will demonstrate expertise in test planning, execution, and leadership for a large-scale project involving high number of users while ensuring the quality and reliability of SAP systems.

Key Responsibilities:

Test Strategy and Planning:

• Develop and implement comprehensive test strategies, with a specific focus on S/4HANA migration projects and other SAP systems like BW, SAC, Datasphere and PaPM.

• Collaborate with project managers, business analysts, and SAP functional consultants to understand the unique requirements of S/4HANA migrations.

• Define test scope, objectives, and deliverables tailored to the migration context.

Test Execution:

• Oversee the execution of test plans, ensuring that testing activities are aligned with the complexities of S/4HANA migration projects.

• Coordinate closely with SAP functional and technical teams to validate system functionality during migration.

• Conduct various types of testing, including system testing, integration testing, regression testing, and performance testing, specific to S/4HANA.

• Drive test automation for Functional and regression testing

Team Leadership:

• Lead and mentor a team of SAP testers, emphasizing expertise in S/4HANA migration testing.

• Provide guidance and support to team members, ensuring a deep understanding of the challenges and nuances associated with S/4HANA migrations.

• Conduct performance evaluations and contribute to professional development plans with a focus on migration skills.

Stakeholder Communication:

• Effectively communicate test progress, results, and other relevant information to project stakeholders, emphasizing the critical role of testing in successful S/4HANA migrations.

• Collaborate with project managers to provide accurate and timely status reports with a particular focus on migration milestones.

Continuous Improvement:

• Identify opportunities for process improvement within the testing lifecycle, particularly regarding S/4HANA migration best practices.

• Implement and share insights into testing methodologies, tools, and industry trends related to S/4HANA migration projects.

Requirements

Qualifications:

• Bachelor’s degree in computer science, Information Technology, or a related field.

• Proven experience as a SAP Test Manager, with a significant focus on S/4HANA migration projects.

• Strong knowledge of SAP applications, modules, configurations, and S/4HANA migration processes.

• Experience with various testing methodologies, tools, and best practices, with an emphasis on S/4HANA migration testing.

• Excellent communication and interpersonal skills.

• Project management certification (e.g., PMP) is a plus.

• SAP certification and S/4HANA certification are highly desirable.

Key Competencies:

• Leadership and Team Management

• Test Planning and Execution, particularly for S/4HANA migrations

• Communication and Collaboration

• Problem-solving and Analytical Skills

• Attention to Detail

• Stakeholder Management

Roles Description:

The role will be a Digital Marketing Account Manager (AM). The AM will be handling our clients' Digital Marketing campaigns. He or she is also expected to be managing our clients and optimise their campaign to the best practices.

Specific Responsibilities:

The main responsibilities of the role are to conceptualise, set up, optimise the performance of the digital marketing accounts, and update clients regarding the campaign performance.

Competencies:

The AM will have an in-depth understanding of Digital Marketing and also gain the confidence of client management. He or She will be able to set up and run the campaigns independently. In addition, he or she would be analysing data to optimise the campaign performance.

Rewards:

• High Basic salary
• Medical and insurance coverage
• Yearly pay increment
• Additional 2 days of annual leave every year
• Able to attend internal and external courses
• Work alongside an award-winning team (Winner of Search Marketing Agency Of The Year 2022 & Lead Generation Agency Of The Year 2022)
• A super fun and dynamic company culture
• Work from home available

Probation Period:

This position includes a 6 month probationary period to assess mutual compatibility within the job role.

Why Us:

Voted by Adidas, CapitaLand, Grab, Lazada, Alibaba, L’Oréal, Hilton, Zalora and UOB, we are the winner of Search Marketing Agency of the year 2022. We are also the winner of Lead Generation Agency of the year 2022.

With an ongoing expansion plan, we want to gather the best talents in Singapore and bring Impossible Marketing globally. This means that you get to speak to some of the biggest brand representatives in Singapore and Asia.

In addition, we are probably the only Digital Marketing Agency in Singapore who takes CSR seriously. We launched “Project KATE” back in 2015 and have since supported multiple charity organisations and the less fortunate for free.

More info: https://www.impossible.sg/

Job Requirement:

• Design, build and install solar energy systems
• Onsite planning and managing of installation teams
• Contact point between the company and client during construction stage
• Create and execute project work plans and revise as appropriate to meet changing needs and requirements.
• Hands on implementation on site
• Manage the full construction from pre to post-construction and handover of the system to the client
• Complete assigned projects on schedule and within budget
• Identify any potential safety risks within projects and putting in place strategies to mitigate any risks
• Ensure all required Environmental, Health and Safety requirements are met.
• Prepares for engagement reviews and quality assurance procedures.
• Ensure smooth delivery of the project completion/SystemTurn On
• Continuous Improvement planning

Skills and Competencies:

• Diploma/Degree in Electrical Engineering or related fields
• 3-5 Years of experience in project management
• Candidate with experience in solar project execution will be in advantage
• Knowledge in energy modelling software (PVsyst), Autocad and construction modelling software
• Six Sigma /Kaizen certified wil be added advantage

HOW TO APPLY:

Interested applicants, please click on “Apply Now” and provide the below details in your resume.

We regret only shortlisted candidates will be notified.

Trust Recruit Pte Ltd

EA License No: 19C9950

EA Personnel: Ding Xin Er

EA Personnel Reg No: R22106669

Key responsibilities:

1. Drive GDC migration project end to end including datacentre setup and application migration tracking

2. Develop and manage project plans, timelines, budgets, identify and mitigate risks throughout the project lifecycle

3. Oversee procurement processes, maintain up-to-date RAID (Risks, Assumptions, Issues, Dependencies) logs, and ensure timely escalation of critical matters to appropriate management levels for swift resolution.

4. Lead and participate in Project Steering Committee (PSC) meetings, providing regular updates on project status, risks, and key decisions

5. Collaborate with external (Govtech, CSA, Vendors etc.) and Internal stakeholders to comply for governance processes.

Qualifications:

1. Minimum 10 years of experience in Project management. With specialisation in managing large scale IT projects, preferably datacentre and cloud setup and migration

2. Certifications in Project management and experience in Agile methodologies

3. Sound knowledge in IT Infrastructure (Compute, Network, Storage & cyber security) to drive the projects

4. Experience in disaster recovery and business continuity

5. Knowledge of value stream mapping and process improvement techniques

EA License # 14C6941

Reports To: Head of Sales Singapore

The ideal candidate is responsible for maintaining and expanding relationships with important customers. This role requires a dynamic and customer centric individual who can manage the operational aspects of key account.

Responsibilities

• Serve as the main point of contact for assigned key account/project, ensuring client needs met efficiently.
• Proactively work with customer and operation team/pricing team in facilitating corrective action when required.
• Must have in-depth knowledge of forwarder logistics import and export operations for both existed business and on-boarding new business through executing effective implementation best practices.
• Analytical mindset with the ability to interpret and act on data for MBR or QBR needed.
• Serve as a facilitator or single point of contact for implementation of new business, joint projects or any other customer requests. Work with internal stakeholders in country level, regional level, and global level for key account bases.
• Customer-focused with a proactive approach to solving problems.
• Detail-oriented with a strategic mindset.

Qualifications

• Bachelor's degree or equivalent experience
• 10+ years of Freight Forwarding operational key account related experience
• Excellent written and verbal skills in both English and Mandarin
• Excellent presentation and analysis skills
• Self-motivated, able to work in a team and independently

Responsibilities:

• Lead and guide software delivery teams to implement solutions.
• Analyze project requirements, Design and develop software systems and applications to meet customer's needs.
• Work with Project Manager and stakeholders to ensure timely and successful delivery of the project scope within timelines
• Serve as a technical advisor to the development team, offering troubleshooting support and driving issue resolution.
• Prepare and maintain technical documentations and design plans
• Provide System Enhancement Recommendations such as modifications or upgrades to existing software systems and applications to enhance performance.
• Ensure compliance with industry standards, regulations, and best practices (e.g. SGTS, GCC, IM8, etc.)

Requirements

• Experience in infrastructure architecture (on-prem/cloud), database architecture and networking
• 5-8 years of experience in software, systems design and implementation.
• Experience in pre-sales consulting would be added advantage
• Experience as a Solution Architect would be a plus
• Proficiency in software development languages such as Java, Python, C++, or others

To Apply or find out more information on this role, please email us or send in your updated resume to: [email protected]

Shelly Tan Bee Leng (Reg. No. R2199458)

STAR CAREER CONSULTING PTE LTD (EA License: 20C0353)

At Fitch, we have an open culture where employees are able to exchange ideas and perspectives, throughout the organization, irrespective of their seniority. Your voice will be heard allowing you to have a real impact. We embrace diversity and appreciate authenticity encouraging an environment where employees can be their true selves. Our inclusive and progressive approach helps us to keep a balanced perspective. Fitch is also committed to supporting its employees by advancing conversations around diversity, equity and inclusion. Fitch’s Employee Resource Groups (ERGs) have been established by employees who have joined together as a workplace community based on similar backgrounds or life experiences. Fitch’s ERGs are available to connect employees with others within the organization to offer professional and personal support.

With our expertise, we are not only creating data and information, but also producing timely insights from every angle to influence decision making in this ever changing and highly competitive market. We have a relentless hunger to innovate and unlock the power of human insights and to drive value for our customers. There has never been a better time to make an impact and we invite you to join us on this journey.

Fitch Solutions provides data, research and analytics that help clients excel at managing their credit risk, offer deep insight into the debt investment market, and provide comprehensive intelligence about the macroeconomic environment. All available on our platform, Fitch Connect, designed and built using our credit, macro and industry expertise to help you make more informed decisions.

Customer Success Manager

Fitch Solutions is currently seeking a Customer Success Manager based out of our Singapore office.

The prospective candidate will become part of our fast-paced Customer Success team, a group of dedicated professionals focused on fostering strong relationships with clients and ensuring their success with our products and services. The primary goal of the team is to drive product and platform adoption, ensuring an exceptional customer experience that ultimately results in renewals, customer advocacy, and business opportunities.

Our global team is based out in London, Frankfurt, Poland, New York, Dubai, Tokyo, Hong Kong and Singapore.

What We Offer:

• Fitch is a strong global brand with great name recognition
• Dynamic, collaborative and supportive environment
• Exposure to a diverse portfolio of clients and industries
• Access to internal and external training to acquire new skills and knowledge

We’ll Count on You To:

• Work with new and existing Fitch Solutions customers to provide onboarding and ongoing education to drive value and success with their use of the web platforms
• Collaborate with sales and marketing colleagues to develop and deliver appropriate customer engagement and retention strategies
• Develop strong long-lasting relationships with your book and proactively manage ‘at risk’ clients in conjunction with sales
• Identify opportunities for upselling and cross-selling additional products to existing customers
• Create and implement customer success plans, tailoring strategies to align with individual customer objectives and drive long-term success
• Identify and collect customer insight and feedback that can support and drive product enhancement
• Maintain accurate client records and ensure meeting notes, takeaways, market intelligence and feedback are entered on the CRM platform
• Ensure you are up to date with the product features and enhancements and be able to translate to a number of customer use cases
• Actively participate in Fitch Solutions events and conferences where required
• Participate to internal projects if and when required
• Travel required to meet clients

What You Need to Have:

• Excellent organisational and time management skills, including ability to prioritise and work under tight deadlines
• Demonstrated ability to understand customer needs and navigate complex customer organizations
• Ability to work effectively as a team player
• Thrive in a fast-paced environment where you can multitask and deal with change
• Be a fast learner and self-motivated
• Strong English communication and written skills; proficiency in Mandarin is a plus

What Would Make You Stand Out:

• Be resourceful and creative when approaching problem solving
• Adaptable and open to change
• Self-starter who can work well both independently and as part of a team environment

Please apply directly from https://careers.fitch.group/job/Singapore-Customer-Success-Manager%2C-Singapore/1106549601/

Fitch Group is a global leader in financial information services with operations in more than 30 countries. Wholly owned by the Hearst Corporation, we are comprised of three main businesses: Fitch Ratings | Fitch Solutions | Fitch Learning.

For more information please visit our websites: www.fitchratings.com | www.fitchsolutions.com | www.fitchlearning.com

Fitch is committed to providing global securities markets with objective, timely, independent and forward-looking credit opinions. To protect Fitch’s credibility and reputation, our employees must take every precaution to avoid conflicts of interests or any appearance of a conflict of interest. Should you be successful in the recruitment process at Fitch Ratings you will be asked to declare any securities holdings and other potential conflicts prior to commencing employment. If you, or your immediate family, have any holdings that may conflict with your work responsibilities, you may be asked to divest yourself of them before beginning work.

Fitch is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, protected veteran status, sexual orientation, gender expression, gender identity or any other characteristic protected by law.

Key Attributes:

Business Focused. Eye on Revenue. Product Guardian.

Role Description:

As a Business Unit Manager for either the Buyer Team or Seller Team, you are effectively the “general manager” of that business unit. From monitoring the sales pipeline and lead conversion to developing new business opportunity with industry partners; working with media and marketing team in support of lead generation exercise to ironing out daily operations matters, you are the key personnel to ensure the business growth and profitability of that unit. You are a motivated leader who thrives on creating and sustaining a climate of collaborative team work and achieving financial objective.

Job Scope

• Develop business strategy in tandem with company’s objective
• Strategize and execute go-to-market plans
• Map out the market segmentation and identifying the segments of interest.
• Work with Marketing and Media team to create leads generating content targeted at the intended market segment
• Monitor your teams’ leads conversion rate and leverage on learnings to improve the next conversion.
• Monitor sales pipeline and work sales team to reach target
• Collaborate with IT Team to develop tools to make the sales team more efficient
• Work with Operations Team to ensure the backend support is effective and supportive

Requirements

• Three or more years of experience in a business management, business development or product development position
• Experience in developing business strategy and go to market plans
• Strong ability with financial and budgetary processes
• Some operations experience is a bonus.

As a Core Partner Development Manager (PDM), you will lead and manage partnerships with leading marketing agencies, consultants and systems integrators in Singapore and Korea. The PDM is the pivotal role in the relationships that HubSpot builds with partner companies. They are responsible for engaging at the executive level to build trust by sharing insights about how companies can capitalize on market opportunities by partnering with HubSpot. PDMs lead the building of joint business plans, the defining of a partners’ solutions portfolio, advising on Go-To-Market, sales and marketing strategies, and driving implementation of all aspects of the strategy by orchestrating relationships between the partners technical, sales and marketing teams and HubSpot’s to ensure excellence in execution of the strategy and achieving partnership growth goals and sales targets. In this role you will establish and grow the business and technical relationships and manage the day-to-day interactions with these partners. You will be responsible for driving top line revenue growth and overall end customer adoption across all market segments. You will possess a business background that enables you to engage at the CXO level and ideally a sales background that enables you to easily interact with end customers and sales/field reps. Ideal candidates will demonstrate the ability to think strategically about business, product, and technical challenges, and to build and convey compelling customer value propositions around the value of HubSpot's software.

In this role, you’ll get to:

• Manage 20~ partner relationships and build a sales pipeline by working with your partners to exceed sales goals
• Develop a trusted-advisor relationship with partners to establish strategic alignment and drive growth
• Understand and align partners' priorities, strategies, and goals with HubSpot’s to build mutually beneficial action plans
• Work with the program, marketing and sales teams on the execution of partner programs, events, sales engagement, building playbooks and collateral to enable partners to sell into customers effectively
• Develop and drive business and technical enablement plans with partners to facilitate the implementation and operations of HubSpot products
• Promote top partners to HubSpot customers and sellers
• Drive promotions, contests and incentives as appropriate
• Gather, organize, and report back partner feedback (both technical and business) to help improve the customer and partner experience
• Be the partner evangelist within the HubSpot sales organization
• Work with marketing and technology departments to execute sales strategy as the firm introduces enhancements to existing solutions and/or releases new products
• Bring your thinking, strategies, and ideas to advance our company’s values, unique culture, and vision for the future

We are looking for someone who:

• Has 5+ years of experience in Singapore and Korea sales, partner channel development, business development, or alliance management
• 3+ years of experience with technology platforms and solutions with a reasonable level of technical proficiency
• Good knowledge in the Korea region
• Ideally has experience in the software (SaaS) industry and therefore has a deep understanding of SaaS go-to-market models
• Excellent communication and presentation skills with a high degree of comfort
• Ability to proactively identify areas in the partner development strategy that require strengthening (i.e. models, processes and tools).
• Ability to identify required resources and gather requirements, drive a sense of common purpose and shared goals/vision, and deliver results as an outcome of ongoing or time-bound work
• Thrives in a fast-paced working environment, can work autonomously and pivot quickly to changing business needs
• Can take an ambiguous problem, make sense of it, and propose a path forward.
• Cares deeply about customer-centricity and HubSpot’s mission of helping millions of organizations grow better.

Mon - Thurs: 8:30 a.m. - 6 p.m

Fri: 8:30 a.m. - 5:30 p.m

Job Responsibilities

This is a newly created role as the Company’s Group plans to set up a Shared Services Department.

The role holder, reporting to the Financial Controller, is responsible for leading and managing the Finance Shared Services Accounts Payable (AP) team to deliver quality services and improve the overall efficiency of AP operations.

Key Responsibilities:

• Lead the establishment of a Finance Accounts Payable Shared Services Department in Singapore.

• Proactively manage and monitor the Group’s Accounts Payable (AP) function to drive accuracy and timeliness of all transactions.

• Key point of contact for the Group’s Procure-to-Payment process.

• Perform monthly Suppliers Statement of Accounts reconciliation and accruals.

• Support and collaborate with internal stakeholders in all areas of AP processes, with the objective of improving operational efficiency.

• Maintain and establish AP policies and procedures for easy guidance and implementation.

• Continuously structure, standardise and optimise financial processes and system to ensure optimum efficiency.

• Lead and motivate a new team to provide high quality services and stipulated turnaround time.

Others

• Assist in the implementation of new ERP system with primary focus on the Accounts Payable modules.

• Ad-hoc duties as assigned.

The Ideal Candidate Should Possess the Following:

Qualification and Experience

• Qualified ACCA / CA with at least 8 years’ experience in Finance and 3 years’ experience in a leadership role

Knowledge and Skills

• Strong knowledge of AP processes with experience in setting up AP shared services.

• Knowledge of Esker and Vendor Invoice Management.

• Strong collaboration mindset as this role requires working with many stakeholders in areas of improvement, compliance with SOPs, suppliers and rectifying payment issues.

• Excellent problem-solving skills and the ability to independently prioritize multiple tasks and bring projects to completion.

• Must be able to lead, motivate and develop the team members and be ready to cover any open positions.

• This position may required to communicate with counter part in China

The responsibilities of the Assistant Project Manager include managing projects with the given methodology (waterfall or agile), managing schedules (milestone or sprints), maintaining risk/issue logs and completing regular internal/external status reports.

Job description:

• Coordinate actions and discussions around project changes within the project team and associated sales team as needed.
• Understand the customer’s success criteria and status reporting.
• Actively monitors the needs and expectations of the customer.
• Works with Resource Management Office (RMO) to ensure adequate project staffing.
• Accurately maintain all processes, approvals and system tools related to specific projects.
• Coordinate kick-off and onboarding meetings.
• Coordinate with client and team members.
• Update client on project term and budget consumption.

Requirements:

• Bachelor’s Degree in Information Technology, Computer Science or related discipline with 2-4 years of working experience in a project coordination/management role.
• Excellent written and verbal communication skills.
• Excellent facilitation, collaboration, negotiation, and presentation skills.
• Experience with stakeholder management and building relationships.
• Coordinate with geographically distributed teams and assist in training and coaching to achieve project goals.
• Ability to collaborate with a diverse, global, cross-functional teams.
• Possesses project management certifications such as PMP or Scrum Master is a plus.
• Knowledge in open source products is a plus.