Job Responsibilities

• Proactively solves problems and provides timely resolution to ensure minimal impact to customer and employee satisfaction.
• Identifies the most appropriate course of action for problem resolution and effectively communicates plans to those impacted.
• Promotes a supportive environment in which employees are encouraged to solve problems and address customer issues.
• Provides management support to CSOs such as through the review and resolution of all transactions that are beyond the jurisdiction of the CSOs.
• Ensures respective business owners acknowledge escalation requests and resolves the customers’ requests promptly within the established service turnaround time.
• Monitor Business Unit and Servicing Unit adherence to rules, regulations and procedures and escalate to respective senior management promptly.

Job Requirements

• A university degree holder in any discipline with minimum 3 to 5 years of relevant work experience of proven supervisory and team management experience.
• A strong customer service mindset with good communication, comprehension and problem solving skills.
• Resourceful, proactive, attentive to details, a good team player and ability to make decisions to resolve various issues.
• Possess strong interpersonal and leadership skills to effectively motivate and lead the team.
• Excellent written and verbal communication skills in English, and bilingual in a second language is preferred (spoken and written).
• Ability to work on staggered/rotational shifts including weekends and Public Holidays to support 24x7 Call Centre service operations

Interested candidates can kindly apply via MyCareersFuture or can send your latest resume to [email protected]

Gary Lua Zhi Hao (R21104006)

Just Recruit Singapore Pte Ltd (EA12C6295)

Join the family and be a history-maker!

Fast-paced and growing electronics company starts a new journey in Singapore, building our team and facility in Genting Lane.

White Horse Laboratories is an independent electronics testing and quality control company providing a turn-key solution to our clients. Internationally recognized, White Horse is a leader in global electronics quality and supply chain management with a cohesive global family of over 100 bright and determined individuals.Job Highlights

• We offer competitive salary and commission
• Family-oriented benefits
• 5 Days Work Week

Join the family and be a history-maker!

We are recruiting for the following position:

Account Manager

Job Purpose:

Explore the market and continuously bring in new business, maintain the relationship with the existing clients and search for opportunities on further development purpose.

Job Responsibilities:

• Develop new business on the assigned region to reach the monthly target.
• Get to know the market of assigned region very well, search potential Customers through different channels, and develop via emails, phone calls, onsite visit, etc.
• WHL service promotion and account acquisition, to contribute business growth, and to meet assigned tasks
• Develop existing customer lists and seek new business opportunities by attending trade shows, events and cooperation with partners.
• Be an expert to handle customer’s inquiries, friendly and professional manner, Quick and effective in problem solving.
• To manage and develop assigned accounts, and to meet account’s requirements and satisfaction, including presenting WHL services, quote orders, sign contracts, conduct customer meetings, coordination with their suppliers, explanation reports to customers, Key account monthly reports, and so on.
• Continuously feedback market trend to Manager, to assist Manager for group business strategic planning, Contribute suggestions and ideas for business development.

Job Requirements:

1. 2+ year experience in scheduling and/or customer interaction. (B2B)
2. Semiconductor industry work experience preferred.
3. University diploma or technical certificate.
4. Must be able to communicate professionally in English, both written and oral.
5. Must be familiar with Microsoft Office products and general computing including internet usage, email, and others.
6. Responsible and good team spirit.
7. Experienced in balancing customer requirement and operation limits.

Only Singaporeans are welcome to apply.

We offer competitive salary, commission, family-oriented benefits in a working environment that fosters professional development and innovation.

We want you! Don't hesitate to apply now.

• Responsible and accountable for effectively managing the day-to-day operations/allocated contract sites and staffs by providing highest quality to employees and Clients
• Conduct investigations and vet incident reports submitted by the security team and prepare AAR of the incident
• Ensure all site requirements according to the site file and in compliance with PLRD requirements
• Ensure 100% compliance of security personnel deployed to contractual headcount, turnout and bearing, discipline, licensing conditions and code of conduct
• Ensure prompt distribution of site officers welfare items, stationaries, equipment’s, memos.
• Ensure all leave application forms hardcopy or electronically with MCs or any other letters such as resignation are being followed up and delivered to HQ
• Ensure monthly report for all sites are being delivered to Clients and documents submitted for billings
• Submission of weekly roster for all sites allocated are promptly updated
• Overall in-charge of day-to-day operations of security personnel redeployment to the sites preventing shortfalls
• Conduct OJT training for new hires and conduct refresher on SOP
• Handle workplace investigation, grievance and discipline
• Plan and schedule training for security personnel in alignment with PWM requirements
• Plan and conduct periodic exercises minimum 1 Exercise Drill/TTX per site to ensure the vigilance and operational capabilities of security personnel
• Any adhoc tasks assigned

Client Liaison:

• Maintain good working relationship with Clients
• Ensure service deliverables are met
• Attend to clients’ complaints, feedbacks and queries

Requirements:

No experience in the Security Industry are welcome

Minimum Diploma/Degree qualification from reputable institutions.

Candidates with a background as Commissioned Officers from the Singapore Armed Forces (SAF) or Senior Officers from the Singapore Police Force (SPF) are encouraged to apply.

*Open to Singaporeans and PR

*Only shortlisted candidates will be contacted

Responsibilities

• Direct personnel recruitment and training processes
• Plan and streamline all administrative procedures
• Assess team performance to identify opportunities for coaching and guidance
• Manage personnel scheduling and project deadlines
• Monitor office inventory and organizational costs
• Encourage effective communication across the organization
• Highly analytical with excellent problem-solving skills
• Empathetic leadership style
• Capable of clearly communicating with others
• Superb organizational and time-management abilities
• An understanding of basic arithmetic
• Competent computer literacy
• Managerial experience in an office setting
• Deep understanding of budgeting best practices
• In-depth knowledge of Microsoft Office or Google Suite
• Outstanding strategic planning abilities
• Comprehensive understanding of office management processes
• Demonstrable resourcefulness in high-stress situations

Job Title: Manager on Duty

(Hotel and Accommodation Services)

Job Description & Requirements

Job Title- Manager On Duty

Ibis styles Hotel is an International Brand Hotel. Ideal for anyone who has the ambition to grow within the company and ambitious. Industry experience preferred but not essential.

This role is ideal for a career driven individual wishnig to expand his or her career in hospitality. Opportunities to advance from this role and within Accor Hotels Singapore.

Responsibilities

• The Manager on Duty manages the daily operations of the front office to ensure the efficient functioning of the team in accordance with the department's operating procedures and service standards.
• He/She develops operations plans, monitor room inventory and collaborates with other departments on special guest.
• Manager on duty managers guest satisfaction and assists in reservatiosn and guest relations
• He/ She also manages personalised reception service for VIP guests, implement loyatly programmes and identifies and resolves deviations and irregularities in service operations.

Job Summary

• Assists the Department Head in directing and supervising the activities of the Front Desk, Telephone Operator and overall Guets serevcies.
• Responsible for welcoming guests' queries, complaints and request in the Lobby Area.

Requirements

• A positive attitude, friendly and outgoing person
• Enjoys guest services as his or her main job – passionate about customer service
• A strong team player & willing to help everyone
• Likes new challenges and can work under pressure
• Willing to learn new things
• Good time management skills
• Strong administrative skills
• People's friendly and customer centric
• Strong computer skills
• Strong communication skills
• Good leadeship skills
• Good telephone manners

Interested candidates, please send your CV to [email protected]

Job Description & Requirements

• Communicate expectations to administrative employees, and follow up by monitoring job performance.
• Mentor, coach, and correct administrative employees as necessary.
• Liaise with clients and suppliers, connecting them with the appropriate managers.
• Set goals for the administrative department, implement administrative systems and develop departmental budgets.
• Coordinate the purchase of supplies, equipment, and forms, and approve invoices.
• Collaborate with employees as necessary on special projects.
• Prior experience in administrative jobs.
• Basic knowledge of accounting.
• Focused on improving efficiency without sacrificing customer service and quality.
• Leadership skills that include employee motivation.
• To prepared all invoices and others etc...