Thriving the CONVERGINT Way

Convergint is a leading global systems integrator dedicated to achieving service excellence. Our collaborative approach with partners and manufacturers enables us to provide a wide array of solutions to enterprise customers. What sets us apart is our unique culture, which is shaped by our unwavering commitment to our Values and Beliefs. This culture drives us to become the premier service provider for our valued customers, solidifying our position in the industry.

Discovering the role

Oversee and execute projects from initial design through to commissioning and operation, covering both existing and future security systems. Ensure the effective identification and implementation of controls and security measures to safeguard client assets and maintain robust security protocols. Lead project implementation and management for all client projects across the APAC region.

Job Description:

• Coordinate and lead planning sessions for project development and execution (APAC).
• Reviewing consultant's design of integrated security systems (CCTV, Electronic Access Control, Intruder Detection and Alarm systems).
• Manage the installation of integrated security systems to relevant standards and building codes from small-scale deployments to complex projects.
• Develop and manage the comprehensive project plan, including scope definition, work breakdown schedules, resource allocation, and detailed timelines to support project delivery timelines.
• Manage project risks and develop contingency plans to mitigate potential delays or issues, to ensure project success.
• Manage stakeholder expectations to maintain productive and engaged relationships.
• Establish and maintain security systems costs plans and budgets, tracking costs and proactively identifying areas for optimization.
• Conduct and manage the commissioning of security systems and witness testing, including Site Acceptance Testing (SAT) to guarantee optimal functionality.
• Manage installation and configuration of video management systems and the integration with building management systems.
• Perform on site-security performance assessments to identify security systems vulnerabilities.
• Develop and maintain security systems documentation, including specifications, installation plans, operations & maintenance manuals.
• Perform security penetration testing, audits and present and propose improvement.
• Execute any other roles as assigned by supervisors.

Requirements:

• Bachelor's degree in a related field with at least 10 years of experience in project management related to security systems design or security consultancy.
• Experience with the Security By Design process or prior experience as a Competent Person with CPS.
• Demonstrated success in managing projects within budget and strict timelines, with a proven track record of effective project delivery.
• Deep understanding of security principles, practices, and technologies.
• Security-related certifications or accreditations such as PSP, CPP, or CP (Security) are advantageous.
• Familiarity with or experience in Security-by-Design processes under the Infrastructure Protection Act is beneficial.
• Excellent communication, interpersonal, and collaboration skills, with proven ability to manage on-site installation teams effectively.
• Problem-Solving: Strong problem-solving skills with the ability to analyze issues, develop innovative solutions, and make informed decisions to drive project success.
• Independent & Multitasking: Capable of working independently, managing multiple priorities, and making quick decisions in a fast-paced environment.
• Alignment: Ability to align with and support the company's vision and mission.
• Conflict Resolution: Proven skills in conflict resolution and maintaining effective working relationships.

Fastmarkets are re-imagining how to better serve our customers and improve our customer offering to deliver high growth in the next few years. In doing so we are looking for a dynamic Enterprise Customer Success Manager to own a portfolio from our top 100 customers. You will work with a cross-commodity portfolio providing a first-class customer experience.

We are looking for an individual who has a strong background in managing large client accounts and the ability to build long-term relationships with senior stakeholders, whilst providing outstanding client management. You will have a flexible mindset, innovative thinking and solid business acumen.

Your strategic mindset will ensure you are proactively networking within your accounts to gather insights on how our data is used within their business. You will ensure that our clients have regular touchpoints where you present quarterly account reviews working closely with the Account Manager. Your commercial mindset will identify gaps in their solutions, you will pro-actively account plan with the Account Manager for a successful commercial output. Your passion for people and really building relationships will see you visiting your customers for face-to-face meetings.

The Customer Success Manager will report directly into the Director Customer Success and will also be responsible for leading companywide initiatives as well as playing a significant role in coaching and developing more junior members of the team.

PRINCIPLE ACCOUNTABILITIES

• Build and maintain strong, long-term relationships with Fastmarkets' top 100 clients, acting as a trusted partner to understand their needs and align solutions that drive value.
• Have a commercial mindset to support the business growth working closely with the Account Manager to ensure that you identify opportunities to expand business through cross-selling and upselling Fastmarkets’ full range of solutions and capabilities.
• You will actively visit your customers to build relationships with key stakeholders to establish their goals for a successful partnership
• Act as the trusted advisor for customers by understanding their markets and deliver knowledge and insights aligned to their vision
• Build strong relationships to enable networking within the accounts. Successfully create workflows so we can understand how our pricing data is being used throughout their business  
• Be prepared to hold in depth conversations regarding our pricing, data, methodologies – you should project confidence and credibility and succeed in forging a relationship of trust with your Customers. This will enable objection handling and help identify customer pain points.
• Ensure that kick-off meetings are scheduled with all parties’ responsible post renewal
• Set up internal steercos for account planning that includes (Ams, CSMs, Exec Sponsor) to ensure account goals are aligned ahead of engagement activities
• Collaboration with Account Managers to develop strategies and deliver quarterly account reviews.
• Each account will have an Executive Sponsor from Fastmarkets, you will actively ensure these meetings are happening across your accounts
• Use all data available to identify account risk then plan for mitigation with the Account Manager – you will be obsessive in understanding how to reduce churn within your portfolio
• Actively identify gaps in a customer’s package, seek out upsell opportunities and identify new users. Support the Account Manager to close these opportunities
• Monitor usage stats and put in place improvement plans for accounts that are struggling to adopt
• Listen to our customers’ feedback to identify new product ideas and functionality, work with the Product team to build their feature enhancements pipeline
• Collaborate with the customer support team to ensure technical issues are addressed within SLAs and on-going issues do not persist
• Create customer onboarding and adoption plans with the appropriate teams to ensure users are trained across your accounts. Provide and deliver ad-hoc training where necessary with senior stakeholders
• Ensure you are up to speed on all the latest releases and enhancements in our solutions and that you have effectively communicated these to your customers (providing training where necessary)
• It’s imperative that you build internal relationships from all departments (editorial, sales, product and marketing teams) to ensure an outstanding and streamlined customer experience
• Maintain an exceptional level of customer satisfaction rates
• Provide internal training to junior members of the team
• Work with Product to pilot new products and to play a key role in their go-to-market strategy
• Support on amplifying the customer by identifying case studies seeing these through to completion
• Work with customer marketing to ensure we deliver campaigns to drive retention and customer advocacy

KEY INTERFACES

• Customer Adoption & Onboarding Team
• Sales Team
• Marketing Team
• Product Team
• Editorial Team
• Customer Support Team

Reporting to the Director of Marketing, the Social Media Assistant Manager is a proactive ideator and self-starter who will play a key role in leading the future of luxury hospitality. As the Social Media Assistant Marketing Manager, you will stay on top of the latest social media trends and viral content, with a strong personal following and a talent for creating engaging, shareable content in a B2C environment. You should have a deep understanding of how social media platforms and their algorithms work, and the ability to tailor content for maximum visibility and impact. In this role, you will be responsible for proposing and executing social marketing strategies to drive revenue growth and support the hotel’s ongoing efforts to deliver exceptional guest service and financial profitability. 

Responsibilities: 

• Social Media Strategy & Execution: Develop and implement effective social media strategies that drive traffic, increase brand awareness, and convert followers into loyal customers. 
• Content & Campaign Management: Own the end-to-end process of organic social media campaigns, including strategy development, content creation, publishing, testing, and reporting across key platforms such as Instagram, Facebook, TikTok, LinkedIn, and Little Red Book. 
• Cross-Functional Collaboration: Partner with internal teams to develop strategic content calendars and  
• campaigns that align with Mondrian Singapore’s brand tone and objectives. 
• Brand Understanding & Content Creation: Deeply understand the profile and interests of Mondrian Singapore Duxton’s guests, crafting engaging content that speaks to their preferences, while remaining consistent with the brand’s voice. 
• Paid Media Campaigns: Plan, create, and execute paid social media campaigns to drive conversions, generate leads, and increase bookings. 
• Visual Content Creation: Capture high-quality photos and videos of on-property experiences, and produce engaging content (such as reels and stories) to highlight the unique aspects of Mondrian Singapore. 
• Community Engagement: Build and nurture relationships with followers by engaging with them through thoughtful, impactful community management across all platforms. 
• Performance Tracking & Reporting: Regularly monitor and report on the performance of social media efforts, leveraging analytics to optimize strategies and measure ROI 

Requirements: 

• Minimum of 2 years of experience in social media and content management, ideally within the hospitality or entertainment industries 
• In-depth knowledge of social media best practices, trends, and algorithms across platforms such as TikTok, Instagram, LinkedIn, Facebook, and Little Red Book 
• Excellent written and verbal communication skills, with proficiency in copywriting, editing, and proofreading 
• Strong skills in shooting photography and video, with a basic understanding of lighting and professional shooting practices 
• Experience with photo and video editing tools (e.g., Canva, CapCut, Adobe Creative Suite) to design visually compelling content optimized for different social media platforms 
• Exceptional accuracy and meticulous attention to detail in all aspects of content creation, management, and execution 
• Solid understanding of social media tools, advertising platforms, and analytics tools to track performance and adjust strategies as needed 
• Highly organized, with the ability to prioritize and manage multiple projects and campaigns simultaneously in a fast-paced, deadline-driven environment 
• Strong critical thinking and creative problem-solving abilities, with a keen eye for design and content that resonates with diverse audiences 
• A team player who can work effectively with both internal and external partners to meet shared goals and deliver results on time 

i) Manage the team of sales and manicurists, and manage the shop operations.

ii) Provide professional nail and beauty services, including manicure and pedicure, nail extension and gel nail services, as well as other beauty services.

iii) Provide eyelash extension and hair extension.

iv) Promote products and services, assist the customers for the selection of products and services

Work Location: Bugis

i) Manage the team of sales and manicurists, and manage the shop operations.

ii) Provide professional nail and beauty services, including manicure and pedicure, nail extension and gel nail services, as well as other beauty services.

iii) Provide eyelash extension and hair extension.

iv) Promote products and services, assist the customers for the selection of products and services

Work Location: Bugis

Job Description & Requirements

· Staff Management:Hiring, training, and supervising restaurant staff, including servers, cooks, bartenders, and host/hostesses.
Scheduling shifts and managing labor costs.
Conducting performance reviews and providing feedback to employees.
Resolving employee conflicts and addressing personnel issues.

· Customer Service:Ensuring a high level of customer satisfaction by monitoring service quality.
Handling customer complaints and resolving issues in a professional manner.
Training staff on excellent customer service practices.

· Financial Management:Setting and monitoring budgets, including food and beverage costs, labor costs, and overhead expenses.
Tracking daily sales and expenses.
Managing inventory and ordering supplies to maintain appropriate stock levels.
Implementing cost-saving measures and strategies to increase profitability.

· Menu and Food Quality:Collaborating with chefs or kitchen staff to create and update menus.
Ensuring food quality, presentation, and consistency.
Managing food safety and hygiene standards to comply with health regulations.

· Marketing and Promotion:Developing and implementing marketing strategies to attract and retain customers.
Running promotional campaigns, special events, and discounts.
Maintaining the restaurant's online presence and engaging with customers through social media and review platforms.

· Operational Oversight:Ensuring the restaurant is clean, organized, and well-maintained.
Managing reservations and table assignments.
Monitoring and optimizing the flow of guests to maximize table turnover.
Handling technology systems like point-of-sale (POS) systems and reservation software.

· Compliance and Regulations:Adhering to all local, state, and federal regulations, including health and safety standards, alcohol laws, and labor laws.
Obtaining and renewing licenses and permits as required.

· Financial Reporting:Preparing financial reports, including profit and loss statements, to assess the restaurant's financial performance.
Analyzing financial data and making recommendations for improvements.

· Vendor Relations:Establishing and maintaining relationships with food and beverage suppliers.
Negotiating contracts and pricing with vendors to secure favorable terms.

· Team Leadership:Providing leadership and direction to the restaurant team.
Setting performance goals and expectations.
Motivating and inspiring staff to excel in their roles.

· Security and Safety:Ensuring the safety and security of both customers and employees.
Implementing security measures to prevent theft and ensure a safe dining environment.

· Long-Term Planning:Developing and executing long-term strategies to improve the restaurant's profitability and sustainability.
Identifying opportunities for growth, expansion, or renovation.

· Able to work weekend and public holiday.

We thank you for your interest and we regret that only shortlisted candidates will be notified. All resumes received will be used for recruitment purposes only.

EA License ID: 18C9520

EA Registration ID: R1765753

Job Summary:

We are looking for a proactive and detail-oriented Assistant Business Manager to play a vital role in ensuring business continuity, improving operational efficiency, streamlining processes, and ensuring compliance with regulatory requirements.

In this role, you will assist in overseeing core business operations, coordinating projects, and maintaining strong compliance practices to support sustainable growth. Your contributions will directly impact the efficiency and resilience of our business processes while ensuring alignment with industry regulations. If you’re organized, collaborative, and driven to optimize operations while maintaining regulatory adherence, we’d love to meet you.

Your goal will be to help maintain smooth business operations and contribute to initiatives that enhance overall performance and ensure regulatory compliance.

Job Responsibilities:

• Assist in overseeing daily business operations, including client onboarding, account management, deposits, and withdrawals.
• Review and refine policies and procedures to improve operational efficiency and ensure regulatory alignment.
• Assist with documentation and maintenance of policies and procedures, ensuring they are current and compliant.
• Aid in coordinating and implementing new projects and product launches, collaborating with internal and external stakeholders.
• Stay updated on regulatory requirements, assist in preparing compliance reports, and support periodic policy reviews.
• Assist to reconcile bank records, ensure accuracy in financial data, analyze revenue and costs, and manage currency conversions when necessary.

• No relevant experience required, but a background in Forex, Blockchain or Cryptocurrencies will be an advantage
• Strong proficiency in English and Mandarin (able to liaise with Mandarin speaking associates and clients in view of business communications)
• Excellent communication skills, both verbal and written, with the ability to professionally liaise with internal and external stakeholders.
• Proactive and detail-oriented with a strong ability to problem-solve in a fast-paced environment.
• Keen on working within a start-up style environment

What we offer:

Dress Code: Be comfortable at work with smart casual attire

Location: Conveniently located right next to Paya Lebar MRT

Care: Comprehensive coverage on clinical, hospitalisation and wellness program

Balance: Skip the peak hour rush and commute at flexible timings

Flexibility: Feel free to work from anywhere every Friday

Food: Well-stocked pantry for refuelling throughout the day. Alcohol is included.

Bonding: Make valuable connections and experiences beyond mere colleagueship through our bonding events held several times a year

Continuous Growth: Half-yearly appraisals for consistent self-improvement and goal setting

Dynamic Environment: Regional exposure in a sunrise industry with chances to visit and work across our global offices

Fun and Lively Work Culture: Collaborate and communicate freely with our open-plan office workspace and flat hierarchy culture

Key Responsibilities

• Manage end-to-end project lifecycles related to RTGS, payment processing systems, and card-related technologies.
• Collaborate with stakeholders to define project scope, objectives, and deliverables.
• Lead project teams and ensure alignment with project goals and timelines.
• Oversee the design, development, and implementation of payment solutions and card systems.
• Act as a point of contact between technical teams, vendors, and business units for payments-related projects.
• Monitor project risks and issues, ensuring timely resolution and escalation if needed.
• Ensure compliance with regulatory requirements and standards in the payments and cards domain.
• Provide regular updates on project progress, risks, and outcomes to senior stakeholders.

• Proven experience in managing projects in the banking and payments sector.
• Strong knowledge of RTGS, payment gateways, and card payment systems.
• Proficiency in project management tools and methodologies (e.g., Agile, Waterfall).
• Excellent understanding of payment processing flows and related technologies.
• Strong problem-solving skills and the ability to handle multiple priorities.
• Exceptional communication and stakeholder management skills.
• Familiarity with industry standards such as ISO 20022 is a plus.

Preferred Qualifications

• Experience in working with banks, financial institutions, or fintech companies.
• Certification in project management (e.g., PMP, PRINCE2) is a plus.
• Technical understanding of APIs, payment system integrations, or blockchain technologies related to payments.

Location: 22 New Industrial Road
Working Hours: Mon-Fri, 9am-6pm
Salary: $3,500 - $4,000

Responsibilities:

• Manage eCommerce operations (product, pricing, promotions, inventory).
• Work with sales teams to align eCommerce strategies.
• Optimize product listings for accuracy and appeal.
• Track and report on eCommerce performance and KPIs.
• Handle invoicing and administrative tasks.

Requirements:

• 1 year of relevant e-commerce experience.

For interested applicant, click 'apply'

EA Reg no: R1328476
EA License No: 16C8443
EA Personnel Name: Melody
EA Personnel No: R2095899

Location: Changi

1. Conduct daily HSE inspections

2. Verify compliance with WSH Act, CAAS, and CAG requirements

3. Ensure approved permits are in place

4. Maintain site safety, cleanliness, and tidiness

5. Report critical issues to Superintending Officer

6. Verify contractor's daily work declaration

7. Respond to site incidents and emergencies

8. Provide standing supervision for critical works

9. Report incidents to Superintending Officer and CAG Duty Manager

10. Submit daily inspection reports to CAG Project Team

Key Skills:

1. HSE expertise

2. Inspection and auditing

3. Communication and reporting

4. Emergency response and crisis management

5. Leadership and supervision

Qualifications & Experience

• Minimum 5 years of relevant experience in the construction industry preferably 3 years with developer/main contractor.

• Minimum 2 years of experience in tunneling and/or deep excavation works.

• Must be a registered Workplace Safety and Health Officer with MOM.

• Has obtained certificate in development of a Risk Management Implementation Plan (bizSAFE Level 2) or equivalent.

• Has obtained certificate in DfS appreciation course.

• Must be willing to work shifts

Business Development Manager Job brief

We are looking for an ambitious and energetic Business Development Manager to help us expand our clientele. You will be the front of the company and will have the dedication to create and apply an effective sales strategy.

The goal is to drive sustainable financial growth through boosting sales and forging strong relationships with clients.

Business Development Manager Responsibilities

• Develop a growth strategy focused both on financial gain and customer satisfaction
• Conduct research to identify new markets and customer needs
• Arrange business meetings with prospective clients
• Promote the company’s products/services addressing or predicting clients’ objectives
• Prepare sales contracts ensuring adherence to law-established rules and guidelines
• Keep records of sales, revenue, invoices etc.
• Provide trustworthy feedback and after-sales support
• Build long-term relationships with new and existing customers
• Develop entry level staff into valuable salespeople
• Developing goals for the development team and business growth and ensuring they are met.
• Training personnel and helping team members develop their skills.
• Finding and developing new markets and improving sales.
• Perform any other duties assigned by the director.

Business Development Manager Requirements and skills

• Proven working experience as a business development manager, sales executive or a relevant role
• Proven sales track record
• Experience in customer support is a plus
• Proficiency in MS Office and CRM software (e.g. Salesforce)
• Proficiency in English
• Market knowledge
• Communication and negotiation skills
• Ability to build rapport
• Time management and planning skills
• BSc/BA in business administration, sales or relevant field
• The ability to work under pressure.
• Availability to work within opening hours (e.g. evenings, holidays, weekends).

Benefits:

• Competitive salary up to $3,500 basic + variable bonus + weekend allowance (discussed in interview)
• Convenient location at Clementi 435 Clementi Rd
• Work-life balance with 5-day work week, including 1 weekday and 1 weekend off
• Career growth through hands-on team leadership and professional development opportunities
• Dynamic environment in retail with direct customer interaction and marketing involvement

Job Description:

The Retail Assistant Manager will support the Store Manager in overseeing store operations, team leadership, and customer service excellence. This role involves managing inventory, assisting in budget planning, and ensuring visual merchandising standards, all while delivering exceptional customer service and driving sales growth.

Roles & Responsibilities:

Operational Duties:

• Support day-to-day store operations, including opening/closing, cash handling, and security protocols
• Ensure team compliance with company policies and procedures

Customer Service:

• Provide exceptional customer service
• Handle and resolve customer complaints to maintain satisfaction

Sales & Revenue Generation:

• Collaborate on sales strategies and monitor sales performance with the Store Manager
• Assist in budget planning and monitor expenses to maintain profitability

Inventory Management:

• Oversee inventory levels, product ordering, and stock management
• Analyze sales and product movement data to optimize inventory levels and assortment

Team Leadership & Staff Development:

• Supervise and lead staff, including hiring, training, scheduling, and performance management
• Create a positive work environment and support team development through training and coaching

Visual Merchandising:

• Maintain an attractive and organized store layout aligned with brand image
• Implement and regularly update visual merchandising standards

Marketing & Promotions:

• Collaborate with the marketing team to execute promotions and events to drive footfall and increase sales

Requirements:

• Diploma in Retail Management, Business Administration, or related field
• 2-4 years of experience in retail management, preferably in the FMCG industry
• Strong leadership, communication, and problem-solving skills
• Ability to manage customer complaints effectively and make informed decisions
• Physically fit to perform standing and other physical tasks
• Flexible to work shifts, including evenings, weekends, and holidays

Additional Information:

• Salary: Up to $3,500 basic + variable bonus + weekend allowance
• Location: Clementi (435 Clementi Rd, Singapore 599873)
• Working Days: 5 days per week (1 weekday and 1 weekend off)
• Working Hours: 44 hours per weekWeekdays: 8am to 6pm or 9am to 7pm (Rostered)
  Weekends: 8am to 5pm or 9am to 6pm (Rostered)
  

Location: Changi

1. Implement office administration procedures

2. Prepare monthly status updates

3. Manage shift duty roster (compliance with Ministry of Manpower)

4. Attend site meetings (safety, progress, variation, coordination)

5. Enforce safety requirements and compliance

6. Review contractor's method statements and risk assessments

7. Provide regular safety performance reports and recommendations

8. Investigate accidents and near-miss incidents

9. Improve Safety Management System

10. Liaise with authorities, consultants, and stakeholders

Key Skills:

1. Safety management

2. Leadership and supervision

3. Communication and interpersonal skills

4. Risk assessment and analysis

5. Problem-solving and recommendations

Qualifications & Experience

1. 10+ years WSH experience in construction

2. 5+ years WSH experience with developer/main contractor

3. 5+ years WSH experience in deep excavation works

4. 3+ years team management experience

5. Engineering/WSH-related qualifications

6. Registered WSHO with MOM (5+ years practice)

7. bizSAFE Level 2 certification

8. DfS appreciation course certification

Key Skills:

1. WSH expertise

2. Leadership and team management

3. Communication and interpersonal skills

4. Risk management and analysis

Our account servicing team members are relationship builders. They form the indestructible bonds between our clients and us. Guardians who strive to uphold every brand’s ethos, they are always doing the right thing even when it’s easier not to. Unafraid to speak their mind, they are prepared to face the darkest moments and come out stronger.

Key Responsibilities

• Discuss and identify clients’ communications needs
• Work closely with the wider consortium to deliver 360 solutions
• Identify client growth opportunities
• Help ensure campaigns reach their performance goals
• Negotiating with clients, solving any problems and making sure deadlines are met.
• Day-to-day activities will change constantly to meet business growth
• Keenly monitor campaigns with the aim to optimise results
• Maintain accurate records of budgets, contact reports, campaign reports, etc.
• Customise new business proposals that are meaningful and compelling
• AM level candidates are expected to be able to lead a team of account executives and manage the daily running of an account

Qualifications

• Minimum of three years’ experience in an advertising agency environment
• Possess strong project management skills
• Have excellent communications skills, attention to detail, be well-organised and able to multitask accurately
• Understanding of branding and communications preferred
• Microsoft Office proficiency
• Be energetic and passionate with a can-do spirit

Marketing Assistant Manager Job Description

Our company is looking to hire a marketing assistant who will be working closely with our marketing team to develop and implement marketing plans and strategies for our brands. As a successful hire, you will be tasked with helping identify marketing trends and opportunities for growth, as well as creating marketing materials such as white papers and case studies. You will be giving presentations about our ongoing campaigns and provide administrative support to our marketing and sales teams.

To be chosen for this role, you must have a bachelor's degree in marketing, business, or a related field. Prior work experience in administration, sales, or marketing is a plus. Effective written and verbal communication skills and a high level of attention to detail are both important keys to success in this role.

Marketing Assistant Manager Responsibilities:

• Collaborating with the marketing manager, internal teams, clients and partners on marketing strategy.
• Helping identify marketing trends and key opportunities for innovation.
• Learning and working with various types of software for digital marketing.
• Working closely with sales and marketing department.
• Creating marketing materials such as white papers, case studies, and presentations.
• Giving presentations.
• Maintaining a marketing database.
• Providing administrative support to the marketing and sales team.
• Preparing, formatting and editing a range of documents.
• Understanding company product and brand.
• General office duties.
• Creating and interpreting a variety of reports.
• Organizing market research.
• Analyzing questionnaires and other forms of feedback.
• Updating social media accounts.
• Perform any other duties assigned by the director.

Marketing Assistant Manager Requirements:

• Bachelor’s degree in marketing, business or related field.
• Administration or sales and marketing assistant experience.
• Effective written and verbal communication skills.
• A high level of attention to detail.
• Ability to work effectively within a team and independently.
• Experience using computers for a variety of tasks.
• Competency in Microsoft applications including Word, Excel, and Outlook.
• Good organization skills.
• Related job and internship experience.
• Digital marketing experience.
• The ability to work under pressure.
• Availability to work within opening hours (e.g. evenings, holidays, weekends).

Job Descriptions:

Client Satisfaction and Retention:

• Maintain high levels of client satisfaction by understanding and meeting their specific needs and expectations.
• Develop and nurture long-term relationships with key accounts, ensuring client retention and loyalty.

Operational Efficiency:

• Oversee and streamline operational processes to enhance efficiency, reduce costs, and improve service delivery.
• Implement best practices and continuous improvement initiatives to achieve operational excellence.

Service Quality and Compliance:

• Ensure that all services are delivered in accordance with client agreements, industry standards, and regulatory requirements.
• Monitor and maintain high standards of quality and compliance across all operational activities.

Proactive Problem Solving:

• Identify potential operational issues before they impact service delivery and implement proactive solutions.
• Resolve any client concerns or escalations promptly and effectively to maintain client trust and satisfaction.

Collaboration and Coordination:

• Work closely with cross-functional teams, including sales, customer service, and logistics, to ensure cohesive and efficient operations.
• Facilitate communication and collaboration between the client and internal teams to align on goals and objectives.

Project Management:

• Lead and manage projects related to key accounts, ensuring successful execution and alignment with client expectations.
• Coordinate resources, timelines, and deliverables to achieve project goals.

Requirements:

• Min 3-5 years of related experience.
• Bachelor's Degree or equivalent in Business Administration, Logistics, Supply Chain Management, or related field.

# Treasury & Trade Solutions (TTS) business

# Project Management with regular client interactions

# 3 months contract

Key Job Responsibilities

Project Leadership and Strategy Implementation:

• Lead project planning, scheduling, and coordination to ensure timely delivery and high-quality outcomes.
• Develop and implement risk management plans to mitigate project risks and demand plans to ensure smooth project execution.
• Understanding the Project - Budget, actively for contract engotiations along with legal teams

Executive Communication and Reporting:

• Prepare and deliver executive-level briefings and materials to senior members of the team ensuring clarity and alignment with business objectives.
• Serve as the primary point of contact for executive stakeholders and internal teams (Sales, Product, Operations, Technology), maintaining continuous communication and transparency throughout project lifecycles.

Stakeholder Engagement and Team Collaboration:

• Strong relationships with stake holders at all levels
• Collaborate with cross-functional teams to gather and analyze business requirements, ensuring they are clearly defined and integrated into project plans.
• Lead regular governance forums where different aspects of the project delivery, SLAs, risk and control items and etc...

Continuous Improvement and Innovation:

• Continuously evaluate project processes and outcomes, identifying areas for improvement and innovation.
• Stay abreast of industry trends and technological advancements to incorporate best practices into project management, including refining business requirements gathering processes.

Accountability and Success Metrics:

• Take full responsibility for the engagement’s success, tracking performance metrics and adjusting strategies as necessary to meet business objectives.

Qualifications/Experience

• Bachelor’s degree with 5 to 10 years of experience as a technology-focused Program Manager or in a similar leadership role in a financial /Banking services industry
• Project management certifications, such as PMP, Agile, or equivalent.
• Experience with project management (5years) with regular client interactions
• Proven experience defining and managing KPIs/SLAs/Milestones to drive multi-million dollar businesses, with regular reporting to senior leadership.

Send your Cv to [email protected]

• Must need to work on weekends and Public holidays
• Develop and implement marketing strategies, identify and evaluate business opportunities and foster strong customer relationships
• To be responsible for the planning and implementation of our new product’s launching activities
• To liaise and negotiate with local market personnel & buyers and suppliers directly in India/Bangladesh for products procurement
• To build and strengthen the relationships with buyers, retails personnel and relevant parties to ensure smooth operations of business
• Developing a solid and trusting relationship and communication between major key clients and company
• Study market research and trends to determine consumer demand, potential sales volumes and effect of competitors' operations on sales
• Provide timely and regular feedback on market spices availability, procurement from various countries to support growth and expansion.
• Evaluate Sharbeswary's current inventory and make suggestions for continuous improvement based on market research and understanding of the purchasing habits consumers
• Establish new sourcing networks and strengthen existing supplier relationships for household and grocery goods desirable to our customers
• Maintain comprehensive knowledge of and ensure compliance with relevant regulatory rules and standards
• Performs other job-related duties as assigned by Company
• Ensure all operations are carried on in an appropriate, cost-effective way
• Improve operational management systems, processes and best practices
• Purchase materials, plan inventory and oversee warehouse efficiency
• Help the organization’s processes remain legally compliant
• Formulate strategic and operational objectives
• Examine financial data and use them to improve profitability
• Manage budgets and forecasts
• Recruit, train and supervise staff
• Find ways to increase quality of customer service

Assurity Trusted Solutions (ATS) is a wholly owned subsidiary of the Government Technology Agency (GovTech). As a Trusted Partner over the last decade, ATS offers a comprehensive suite of products and services ranging from infrastructure and operational services, authentication services, governance and assurance services as well as managed processes. In a dynamic digital and cyber landscape, where trust & collaboration are key, ATS continues to drive mutually beneficial business outcomes through collaboration with GovTech, government agencies and commercial partners to mitigate cyber risks and bolster security postures.

We are looking for a Senior Project Manager as a 1-year contract employment. This role can be subjected to extension, depending on the performance of the individual.

A brief summary of your job responsibility:

• Oversee the admin processes - ensuring project collaboration memorandums (PCMs), budgets, reports, compliance, billings are in order;
• Ensure our product managers are pricing our products properly when we work with finance;
• Put in place processes that ensure our helpdesks are functional, our onboarding process is smooth, and our sales funnel is functional;
• Ensure our product metrics are correct and are continuously monitored and tracked. This includes the preparation of all procurement deliverables for each procurement project assigned;
• Manage and execute the procurement of ICT systems, goods and services in a timely manner;
• Provide business perspective in product teams;
• Understand the government procurement policy and advise product teams on meeting such policies while enabling product needs to be met;
• Review proposals from suppliers;
• Review, clarify and negotiate business requirements with suppliers;
• Perform billing governance and operations to ensure business sustainability and adequate cashflow;
• Interact closely and partner with the business units to provide billing support and analysis;
• Handle month/year-end closing of billing and accruals;
• Ensure billing functions are executed within the stipulated deadlines or/and tender specifications;
• Engage vendors in relation to billing matters such billing disputes and draw up the billing framework for vendors’ compliance;
• Work with auditors and awarded vendors on vendor’s billing audit matters;
• Use of billing templates and validation tools to ensure billing governance and processes are adhered to;
• Drive innovation on work processes;
• Monitor and track project expenses and timeline; and
• Any other duties that may be assigned.

To succeed in this role, you will ideally have:

• Be familiar with Government IM on Procurement;
• Minimum 8 years of relevant working experience, preferably in both procurement and billing;
• Good knowledge of government infocomm environment;
• Good knowledge of ICT procurement and contract management practices;
• Ability to communicate effectively across all levels;
• Team player and self-motivated;
• Able to consolidate multiple streams of information into a cohesive whole;
• Good command of the English language, both written and spoken; and
• Proficient in Microsoft Office in particular Microsoft Excel and PowerPoint.

• A wholly-owned subsidiary of GovTech.
• We promote a learning culture and encourage you to grow and learn.
• A competency framework is in place to help you grow your career with us.
• Contract Staff enjoys the same benefits as Permanent Employees.
  

• Provide expert-level support for refractive laser systems, including installation, troubleshooting, and optimization.
• Serve as the primary point of contact for application-related queries and issues.
• Develop and deliver training programs for healthcare professionals on the use and best practices of refractive laser systems.
• Conduct workshops, webinars, and on-site training session to enhance users' skills and knowledge.
• Build and maintain strong relationships with key customers and address customer feedback and concerns, ensuring high levels of satisfaction and system performance.
• Assist with the development of clinical protocols and workflows to optimize system performance and patient outcomes.
• Provide market analysis, competitive update and collaborate with the sales and marketing teams to develop strategies and promotional activities for the region.
• Provide feedback to the product development team regarding customer needs and product improvements.
• Prepare and present reports on application performance, customer feedback, and training outcomes.
• Document all support activities, training sessions, and customer interactions for record-keeping and analysis.

Job Description & Requirements

Summary:

Support Risk and Control function for Information and Technology

Cyber Risk Management operations.

Contract Duration - 12 Months renewable

• Possess a degree in Computer Science/Information Technology or related fields.
• 3 to 8 years of experience in IT cyber security risk management and implementation.
• Proficient with professional industry knowledge and experience in Information, Technology Risk, Cyber Security risk management, and frameworks (e.g. NIST, COBIT, ITIL etc.).
• Experience in performing IT risk assessments, vendor risk assessments, audit and operational risk issues management, and recommending appropriate remediations for in-house developed applications, commercial off the shelf products and Cloud services/platforms.
• Experience in conducting regular awareness trainings for staff on cyber, information and technology risks (including policies, standards and relevant topics), periodically publishing security awareness articles and email phishing simulation campaigns etc.
• Strong influential, problem solving, analytical and interpersonal skills.

Good to Have:

Preferably with IT security certification (e.g. CISSP, CISM, CCSK, CGEIT)

Supermom, a fast-growing AI data powerhouse, has a mission to enable parents and families to live better and smarter in Southeast Asia. Boasting one of the largest family communities in Singapore and expanding fast in Indonesia and Malaysia, as well as other SEA countries

The Role

The Campaigns Manager will support campaign initiatives in line with our client’s requirement whilst still maintaining Supermom’s identity. In this role, you will work with a team to help to raise awareness of our clients, their brands, drive sales, help customer acquisition and retention through marketing initiatives and strategies that we will strategically deploy through Supermom as a platform. 

You will be responsible for coordinating and executing the following initiatives: 

Roles and responsibilities: 

-        Strategise , create and execute multi-channel marketing plans to deliver on lead generation campaigns for various client accounts. Channels include farming and direct marketing to existing bases, paid advertising, community marketing, events and partnerships, telesales, offline promoters, etc

-        Forecast budget/CPL and timelines for campaigns

-        Brief, project manage, and oversee the quality of work from a team of performance specialists, CRM specialists, data processing specialists, copywriters and designers, to deliver on campaigns. If needed, source for suppliers/freelancers and onboard them

-        Constantly monitor performance across multiple campaigns, and be agile in moving resources across campaigns or changing creatives/channels as needed, understanding drop-out points throughout the journey and troubleshoot accordingly, ultimately ensuring all deliverables are submitted on time and spend is within budget

-        Drive more sophistication in source attribution and performance measurement through learnings and analysis 

-        Understand our target audiences' behaviours, as well as analyse and segment our existing base, to improve new user acquisition and cross-sell

-        Continually find ways to optimise campaigns and maximise margins

-        Build long-term strategies for user acquisition while managing short-term fulfilment

-        Responsible for timely billing of clients

-        Interact directly with clients for day-to-day operations, building positive relationships with them to facilitate renewal or other business opportunities. 

-        Work cross-functionally with various departments within the supermom brand.

Expectations:

• Minimum 6 years' experience in user acquisition marketing, either with B2C brands or with agencies
• Minimum 2 years' experience in people management
• Proven experience in managing successful B2C demand generation programmes 
• Hands-on experience in CRM/lifecycle marketing and/or performance marketing is a big plus
• Working knowledge of Hubspot, GA4 and Meta Marketing.
• Excellent time management and project management; able to multitask and handle multiple campaigns at the same time
• Agile when solving a range of implementation or operational issues
• Good interpersonal skills to deal with different types of clients, internal colleagues and stakeholders
• Meticulous and detail-oriented
• Proficient in written and spoken English

The Senior Manager of Leisure Academy will oversee the strategic planning, execution, and management of all operations, programmes, and resources of the Leisure Academy. This role ensures the delivery of high-quality programmes, client satisfaction, and alignment with organizational goals while driving growth, marketing outreach, and continuous improvement.

Key Responsibilities

Strategic Leadership

• Develop and execute strategic plans for the Leisure Academy, ensuring alignment with organizational objectives.
• Lead the development and implementation of new programmes, courses, and initiatives to meet market demands and enhance the Academy’s reputation.
• Drive innovation, best practices, and digital integration in operational processes and service delivery.

Marketing and Social Media

• Develop and execute marketing strategies to promote the Leisure Academy’s offerings and enhance its brand visibility.
• Oversee social media campaigns, content creation, and community engagement to drive audience growth and engagement.
• Collaborate with the marketing team to design promotional materials, advertisements, and online campaigns.
• Track and analyze the effectiveness of marketing initiatives and adjust strategies as needed to optimize results.

Operational Management

• Oversee the planning, coordination, and execution of all Leisure Academy programmes and events.
• Ensure optimal utilization of facilities, resources, and personnel for programme delivery.
• Establish and monitor KPIs to measure the success and impact of the Academy’s operations.
• Ensure compliance with policies, SOPs, and industry standards.

Client and Stakeholder Management

• Build and maintain strong relationships with clients, partners, and stakeholders.
• Manage high-level client communications, proposals, and agreements to ensure client satisfaction and retention.
• Handle escalations and resolve issues promptly and effectively.

Team Leadership and Development

• Provide leadership, guidance, and support to the Leisure Academy team.
• Foster a collaborative and high-performing team culture.
• Identify training and development needs and implement initiatives to upskill team members.

Financial Oversight

• Develop and manage the Academy’s budget, ensuring cost-efficiency and profitability.
• Liaise with the finance department for invoicing, payments, and financial reporting.
• Identify opportunities for revenue generation and cost optimization.

Reporting and Analytics

• Prepare and present periodic reports on operational performance, financial status, and strategic initiatives.
• Analyze feedback, market trends, and data to guide decision-making, improve programme delivery, and shape marketing efforts.

Key Performance Indicators (KPIs)

• Achievement of revenue, profitability, and marketing engagement targets.
• Successful delivery of programmes and high client satisfaction scores.
• Growth in client base, programme offerings, and social media reach.
• Team engagement, retention, and performance metrics.
• Adherence to operational, financial, and marketing goals.

The Senior Manager of Leisure Academy is a critical leadership role that combines strategic thinking, marketing expertise, and operational excellence to drive the Academy’s mission and long-term success.

Job Requirements

Educational Background: Degree in Business Administration, Hospitality, Education, or related fields.

Experience: Minimum of 5–8 years in a managerial role, preferably within education, F&B, or leisure industries.\

Skills:

• Strong leadership and strategic planning abilities.
• Excellent organizational and coordination skills.
• Analytical mindset with attention to detail.
• Exceptional written and verbal communication skills.
• Proficiency in project management and financial planning
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• Personal Attributes:
• Results-driven and resourceful.
• Adept at multi-tasking and working under pressure.
• Passion for food, education, and the chef profession is highly desirable.

JOB OBJECTIVE

To ensure that the solutions offered are tailored to meet the customers’ requirements by working closely with sales team.

JOB RESPONSIBILITIES

• Works closely with the sales team on proposals and pitches for business.
• Attends meetings with Sales Managers and acts as a solution expert.
• Puts together business cases for the sales team to support their proposals.
• Works closely and collaboratively with customers to devise effective solutions.
• Ensures that the company’s solutions can be delivered to the customer’s requirements.
• Works closely with customers to understand and capture requirements.
• Responds to customers following requests for information and proposal requests.
• Presents proposals to customers alongside members of the sales team.
• Provides ongoing support for customers post implementation.
• Produces detailed costings for customers and ensure the contract is profitable.

• Responsible for product design, draft PRD requirements and interactive documents

• Manage the product life cycle and drive product development with Engineering teams

• Work closely with cross-functional teams to define, document, and communicate objectives and requirements

• React to feedback from users and business team promptly and patiently to find the best product fit and boost the business result

• Analyze product performance data, responsible product competition analysis, market research, and maintain the product's competitive advantage